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hi all,
i have Some problem with the proximity sensor.
when i lanch a call, first i put the phone near My head, the phone goes black,
but 2 seconds after, when It start tonning (ringing in the speaker) the phone wake up.
if i put It off and back It goes off.
but when the person answer, It's the same thing, the phone wake up. and i must put It off the head and back.
if i dont do this i cut All people 3 or 4 times.
if i receive a call, no problem.
i know some people have already post same problem with proximity sensor, but nobody explain it.
if someone can help me to fix it.
(sorry for my English )
im sorry but I really need help
Hi ! I`m so sorry but I cant help you. The proximity sensor did act strange on me with no obvious reason and I was forced to hard reset ...
Cordialement ,
Sergiu
Even if i hard reset, there is no change.
If i call someone, on each step the phone switch on :
when start ringing ... and after when the person answer ...
is there a registry to edit, or maybe a ROM update ?? im in 1.43
But if i update the ROM i'll loose my orange tv player app
You may try to flash another ROM at your choice ...
I know this might sound a strange question, but do you have long hair?
I only ask as this issue has been raised by a few other people, and most of them have said it either happens with their girlfriends (who have long hair), or that they have long hair.
I have short hair and I literally couldn't be more impressed with the proximity sensor.
lol, no ...
i' ve short hair.
i tried with the finger hidding the proximity sensor, and i can see when the phone start ringing it wake up, and the same thing when the person answer, or answering machin.
so it's a software problem.
i tried to update the ROM, and it says it can't update
maybe because i'm on French Orange ROM .
i'm sure if i can update with RUU rom, it will work fine after
I have this problem occasionally. It seems the proximity sensor somehow cooperates with G-sensor, because last time I had this problem I was lying in bed while calling, and screen simply did not turn of. But when I turned the phone vertically, and back, it started to work. Very strange.
so i upload the ROM to an officialy 1.48 (i have no orange rom and app now)
but still the same problem.
the phone goes black, but wake up when start ringing, and same when the person answer the call
i need help, because each time i cut always the call if my hear touch "end call".
now to keep the call i put it back from my head and back to when start ringing, and i do the same 5 seconds later when the person answer.
and after its ok, the phone stay off
i love this phone, but i'm sad
I guess it's a bug HTC will have to fix at some time. I've read it can happen to all ROMs.
But for the meantime, there's a workaround. You can install S2U2, it's a nice program. and one of its features allows you to choose "blank screen on talk". Never fails. Try it. No more accidental button clicks.
Thx a lot i'll try it (try to find it before )
maybe someone can make a soft to have a slide to unlock while calling ??!!
but i'll try your soft and tell you
same problem with my hd2....despite I tryied several rom on several build.
just a hint: don't activate "sms wakeup" (BSB allows that), because if u receive a message during a call, display will activate again!
It's a big issue, coz I cut many calls or I push buttons during a call...
I need a cab to lock the screen during a call!
ok i try S2U2, but difficult to configure...
always the same thing.
i found that not all numbers bug !!
i try a friends and all is ok, but my wife or my mother or others it bug
i dont know why some work and other not
i some one can help me trying configure S2U2 ???
or a cab just maybe to slide unlock while calling, something like that.
are we only 2 with that bug ????
it's not about the number u call, it's about simple casistic! try to recall the same number once the black screen doesn't work...try and it's gonna work! it's how sensor application works....just when it wants!
everythin was right with the resistive screen, but the capacitive one needs to a different lock.
i test sevral times on the sames numbers.
always my friend number 1 work nice, and all others not
it's very strange !
after call, press windows key and then lock pad.... I am doing this now cause of occasional problems....
yep, its a way...
but it's so strange.
i see when i try to call a home phone all is ok.
and some operators just bug the proximity sensor !!??!!??
So strange.
i just try another rom (an english one) but the same thing
and i have some trouble to make a god configuration for S2U2
so still no solutions... thats too bad
Hi all,
I come back to you to explain the situation now.
I call the orange center for smartphone, and i explain my troubles, it was last thursday.
So they change my phone last friday.
I tried directly, and exactly the same problem.
i called them again, and explain again, then they change it an other time.
This morning they come change it for the 2nd time, i try directly again,
then the same thing. alwayes the same problem.
so i call them again, and they say someone call me in this week to talk about the trouble.
i try other orange sim card, and same problem.
so in all my contact list, i've only 2 numbers which there is no trouble.
For all others numbers, the phone wake up each time.
PS : the orange service has nobody instead of me who have this trouble
anyone have a solution ????
proximity problems
Hi,
i also have the proximity sensor problem (or rather wife has)
HTC HD2 on UK o2 operator ROM
as i said, wife has a problem of screen activating during calls, it has not happened to me yet ?
noticed she always holds the phone to her left ear (wont change sides she says), i hold it to the right ear !
really need a fix for this as she threw it at me tonight as she cut off a really important call ! !
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy
Hi guys,
I dont know if this has already been discussed or if anybody has had the same problem,
The proximity sensor that is supposed to turn off the display while in call only works when i make a call. If i am receiving a call then the display stays on and i end up ending the call accidently will my cheek.
I was wondering if there is a fix or app to sort this out. I am looking for something that purely sorts this problem out and dont really want any other features etc.
Many thanks,
Loz
I cannot replicate this problem. The sensor on my HD2 works perfectly on incoming calls.
no offences but i am sort of hoping others have this problem so im not the only one lol strength in numbers and all that...
can anyone relate to the problem i have, i have searched the settings time amd time again looking for proximity settings to see if it has been disable or something
please help!
hi guys,
i am still having problems with the proximity sensor when i receive a call, can anyone help????????
thanks
There has been a few posts like this in the past, but AFAIK no-one has posted a solution or reason for it happening. I've never had any problems with the proximity sensor on my handset so can't help any either, but I would guess it has something to do with using a screen-protector or possibly the screen being full of smudges right around the sensor.
thanks for the reply
i dont think it is the screen protector im using because it works whenever i make a call, its just when receiving a call it doesnt turn off the display!
does anyone no if there is a fix or reg edit i could do to get it working again?????
bluearmyb said:
thanks for the reply
i dont think it is the screen protector im using because it works whenever i make a call, its just when receiving a call it doesnt turn off the display!
does anyone no if there is a fix or reg edit i could do to get it working again?????
Click to expand...
Click to collapse
Hello,
I have the same bug and I post it yesterday, the screen off when I make a call and stay on when I am getting a call.
My Rom is 1.48.405 from UK, and I have screen protection from HTC with small hole on the sensors.
also when I making a call the screen off but need to turn on when you take the phone far from your head, sometimes it is heppens but sometimes not.
kochavy
When I bought the phone it was 1.43.405 and I upgraded it to 1.48.405.
maybe this is the problem!!
kochavy
just a innocent fact.
I had noticed that when starting to make a phone call the prox. sensor turns off the display but when the connection is made (the fuzzy noise and the first beep) the displays turns on. To reactivate the prox. sens i have to move the phone from my ear and then approach it again (please forgive my bad english) and the display turn off as designed. This issue can lead to the idea that the sensor is broken or malfunction.
I hope it helped
kochavy said:
Hello,
I have the same bug and I post it yesterday, the screen off when I make a call and stay on when I am getting a call.
My Rom is 1.48.405 from UK, and I have screen protection from HTC with small hole on the sensors.
also when I making a call the screen off but need to turn on when you take the phone far from your head, sometimes it is heppens but sometimes not.
kochavy
Click to expand...
Click to collapse
yeah it sounds the exact same problem. i have the exact same rom (1.48.405 from uk) and screen protector from htc. startin to become a big problem coz i keep ending calls accidently
hopefully can fine a solution
bluearmyb said:
yeah it sounds the exact same problem. i have the exact same rom (1.48.405 from uk) and screen protector from htc. startin to become a big problem coz i keep ending calls accidently
hopefully can fine a solution
Click to expand...
Click to collapse
Where did you buy it? mine from Israel.
vi_rus said:
just a innocent fact.
I had noticed that when starting to make a phone call the prox. sensor turns off the display but when the connection is made (the fuzzy noise and the first beep) the displays turns on. To reactivate the prox. sens i have to move the phone from my ear and then approach it again (please forgive my bad english) and the display turn off as designed. This issue can lead to the idea that the sensor is broken or malfunction.
I hope it helped
Click to expand...
Click to collapse
thanks for the info.
when i make a call the screen turns off straight the way before i have even put the phone to my ear, and to turn the display on i have to press a hard key
i am startin to think it is a proxomity sensor malfunction so hoping for some kind of fix
kochavy said:
Where did you buy it? mine from Israel.
Click to expand...
Click to collapse
i got mind from the uk, did you have the problem before you upgraded rom?
How do you turn it off? what is hard key?
what are you doing when you get a call?
kochavy
bluearmyb said:
i got mind from the uk, did you have the problem before you upgraded rom?
Click to expand...
Click to collapse
I dont know I just bought it and upgrade the same day.
Did you send mail to HTC?, I did but thay never send me mail back
kochavy said:
How do you turn it off? what is hard key?
what are you doing when you get a call?
kochavy
Click to expand...
Click to collapse
i dont no it does it automatically but not using the prox sensor, i usually press the back key to turn it back on but the it stays on
there is nothin i can do when i get a call the display always stays on
HTC havent got back to me so i was hoing some one on here would no wat to do!
may someone can help us out?
I will wait for Rom 1.66
yeah me too hopefully that will resolve our problem
ill be checking htc website constantly until the uk rom is released
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy
Hi all, I absolutely love the HD2. However, I find one really annoying problem about the "auto LCD shut off between dialing and after a call is connected, and this has been really driving me crazy! I'm not sure why no one has mentioned about this, is it because it is my problem of mis-using it or no one has bothered to voice it up?? I apologized if this has been posted but I couldn't find one solution so far.
It is about the auto LCD shut off sensor feature while making a call. My English is not that good, my mother tongue is Chinese, I will try my best to describe the problem written in English. I've tried so many cooked roms, all have the same old frustrating issue. After when I've dialed a number, as most ppl do, I will put the phone near my ear while waiting for the call to get connected. However, in the process while making the call while the phone is near my ear, the LCD will shut off by itself, and when a call is connected, the annoying issue will occur! When a call is connected, the LCD will turn back on by itself even though the phone is still in tack with the ear, as a result, part of our face will make contact on the screen and very often pressing one of the on-screen buttons! Also, it is not only this problem will happen after a call is connected, during a process of calling or during a conversation, if there is a notification prompted out, for example, a sms have been received, or a email has been received or low battery notification, the LCD will always turn back on and make the face accidentally press on one of the on-screen button, this is really annoying, is there a solution to let the sensor shut off the LCD for good until the phone has really get away from the ear and the face???
It's not a problem
It's an advantage
HTC did that to prevent you from touching anything with your ear and you cheek and maybe without this you could end the call accidentally or lunching apps so and so .....
Some people have found that this happens when their screen protector is too close or covering the sensor. Cutting away a small ammount of the screen protector to make sure it doesn't interfere with the sensor seems to be the answer.
Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.
[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....
peacebank said:
Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.
Click to expand...
Click to collapse
yes, the first 2 replies didn't get what my question is, sorry for the misunderstanding if I've made any.
giegi_dc said:
[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....
Click to expand...
Click to collapse
thank you so much! I will look for it, and hope it is a solution.
Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
28 Views and no one with this problem? :-(
There are 2 other threads discussing this issue already. Here is one.
http://forum.xda-developers.com/showthread.php?t=946012
Issue lies with the light/proximity sensor. Could be defective hardware. Could be incorrect sensor drivers. Could be dirty sensors. I have yet to take mine apart to check for dirt on sensors. Blowing into the led/earpiece opening seemed to help. I notice if it doesn't come back on I can hold a very bright light (ex: cigarette lighter) about an inch away and the screen comes on as long as the lighter is lit. Sometimes it stays on.
thanks for your answer. seems to be more things to test and maybe solve this problem. Thanks!
THANK YOU Agoattamer!
Your link helped me to solve the problem! I just cutted a little piece of my screen protector, where the proximity sensor is, and got no more freezes after the phone calls! The screen protector still got two holes for the light and proximity sensor, but this seemed not to be big enough. Anyway, thank you a lot for your post!
wake up problem
Palerider-de said:
Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
Click to expand...
Click to collapse
I also tried a a lot of different NAND ROM and I had also this problem and I can't use Android efficiently. Now I am using hyperdroid ROM ( first GBX now CM). With this ROM and sanity app (from market, with correct settings you can find with trying) I almost solve this problem. ( probability of 95 % I don't get this error)
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
anthonydo1991 said:
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
Click to expand...
Click to collapse
Does any other one tried this solution ???
Hey friends,
I am facing this problem while making calls that as soon as I press call button or receive button(while taking call) the screen turns off n stay that way till the call ends.
I have tried pressing all hardware buttons,even moved the dvp awayfrom me n into direct light but to no avial.though it did turn on once or twice out of twenty times.
Did anyone else experience this? Any suggestions are welcome..
Sent from my HD7 T9292 using Board Express
Do you have a screen protector or case that is obscuring the light sensor or proximity sensor? My first guess is that something is obscuring one or both, because during a call the screen being off is a feature.
Arcarsenal said:
Do you have a screen protector or case that is obscuring the light sensor or proximity sensor? My first guess is that something is obscuring one or both, because during a call the screen being off is a feature.
Click to expand...
Click to collapse
i know about this feature n still have that plastic skin on the screen i'll remove it n check again don't think it d block light but then wats the harm?
screen stays black/off during call
The screen stays black during a call and this happens ramdomly. I have a dell venue pro a t mobile phone but it is a pre release so it works on att 3g and all. I have switched the sd card with no improvement. I have ordered a transender 32 gb sd that I haven't received yet. The firmware version 2250.1400.7004.025 hardware is 112.576.2.0 radio soft 2.2.50.14 radio hard 8250. I have been unable to get any of the hardware keys to hang up the phone which if I get voicemail or something means I have to power the phone down to get the dang thing to hang up. Sometimes it works fine but I cant find a commonality software or hardware that causes this. It happens right out of the box so even after a software reset it can happen. Is there any solution for this issue?
I can't understand why the button on top doesn't hang it up.
PS I got this phone for free and I got ripped off LOL
wow just got a replacement phone today and im having this problem, As soon as I go to make a call the screen goes black and cant do anything on screen during the call, so i cant enter my password when checking voicemail
I think it's related to the proximity sensor. When you put the phone close to your head, the screen switches off. When you move it away, it will switch on - most of the time .
If it stays black, have you tried tapping the power button on the top of the phone? It switches the screen on without disconnecting your call.
A coworker got a replacement the other day(they send a refurb) phone and it had the same problem. Had to go through Twitter to get Dell to send him a new retail phone since they had send him 3 refurbs prior and they all had different issues.
This is just a general statement regarding phone proximity sensors. I have had multiple phones made by different manufactures that experience this to some degree (including the Venue Pro). One thing that I have noticed is that if the phone goes from your face directly into a bright light (outside is most common) it will keep the screen shut off but if the sensor is somewhat shaded it will resume normal function.
I got the same problem too and while it may be a proximity sensor problem, it is not controllable on the user's end. Unless the phone call disconnects magically, a battery pull is necessary.
I'm gonna be on my third one soon and I hope that i won't face the same problem.
magicsquid said:
I think it's related to the proximity sensor. When you put the phone close to your head, the screen switches off. When you move it away, it will switch on - most of the time .
If it stays black, have you tried tapping the power button on the top of the phone? It switches the screen on without disconnecting your call.
Click to expand...
Click to collapse
Yes i recently got a new refurbed phone and this problem has arised. Complained to Dell and they are going to send me a Brand new DVP. I see a lot of people having this same issue with the refurbs. Currently Dell is out of new DVP due to them upgraing the firmware, so I have to deal with a broke phone till the end of August. Talk about a dissatisfied customer. Im thinking about selling this brand new unit when I get it, hopefully Toshiba has their device out by then
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
theusername said:
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
Click to expand...
Click to collapse
please explain because im getting frustrated
theusername said:
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
Click to expand...
Click to collapse
A step by step would be awesome. I like being able to see the screen during a call.
1) Get the EM app, if you dont have it dial ##634# into the dialer
2) Get into the advanced menu by double tapping the black area and typing in "qwertyuiop"
3) Select "RD test", now enter *#6336# in the box that pops up.
4) Select "Sensors", and the "Proximity Sensor Config"
5) Set the following to these:
LED strength - 1
Diode select - 2
Pulse Count - 43
6) Hit set and then you are good to go!
I have noticed that one of my DVP's needs to have this put in again everytime I reboot the phone, the other saves it. Just an FYI for ya!
I get to step 3 and when i clock on RD test, I am prompted with a white box with blue trim and an X at the top right. can you advise on how to proceed?
Oh yeah, Im sorry I forgot that part. Enter *#6336# as the password.
When I dial *#634# it says thic code is not supported.
What does that mean?
I put in a different number combo before and it put me in the EM screen
937dytboi said:
When I dial *#634# it says thic code is not supported.
What does that mean?
I put in a different number combo before and it put me in the EM screen
Click to expand...
Click to collapse
Try ##634#, Im made a typo there and put a * the first time.
did the steps and it didnt work for me am i doing something wrong
937dytboi said:
did the steps and it didnt work for me am i doing something wrong
Click to expand...
Click to collapse
I dont know, you could just have a defective phone. I know thats hard to believe that from Dell.....