Database Users

Mid Call Proximity Sensor Problem

Does anyone know if there is a way to adjust the proximity sensor.
It's proving a problem for my wife who uses the phone. When she's on a call the phone is intermittently sensing if she's holding it to her ear.
Hence being a capactive screen, when her cheek brushes the screen during a call the other end either hears DTMF or gets cut off by it touching the end call.
I called her yesterday and kept getting random DTMF digits sent to me, then I got sut off.
I was watching her use the phone and the screen was de-activiting (correctly going blank) for part of the call then coming back on, this would happen several times during one call.
Is this a hardware issue or software bug. Has anyone else suffered this problem?

Also happened to me a few times touching end call wih my cheek, really annoying.

Anyone else having the same problem with the proximity sensor intermittently not working during a call?

I had that problem on the old 1.43 ROM but it was fixed when I upgrade to 1.48.

I have this problem and I constantly have to call back and say sorry to my customers and blame it on the phone...
I have reported several errors to HTC and all i get back is "Take it to the retailer and get it changed, it must be a hw error", annoying as hell
1.48 not yet official in sweden.

TouchLockPro
You can try TouchLockPro, it has an InCallTweak, using the GSensor. Searching for accessing programmatically the Proximity Sensor though, for more options (e.g unlock by Proximity Sensor). It works on HTC Leo, people confirmed.

Thanks ZuinigeRijder.
I've tried the software and I think it might work.
I loaded the software and it worked without any further config I presume that is currect.
Phil

philtrick123 said:
Thanks ZuinigeRijder.
I've tried the software and I think it might work.
I loaded the software and it worked without any further config I presume that is currect.
Phil
Click to expand...
Click to collapse
Indeed, TouchLockPro detects itself the available sensors and uses the available ones. Of course you can configure detailed things (via pressing the BattClock), but the defaults are already the sensible ones

Thanks again ZuinigeRijder.
Just been doing some more testing and occasionally the screen flashes on for a brief moment during a call. Could it be the proximity sensor trying to turn on the screen? Or is it the G sensor not being very accurate?
In the application is there a way for me to adjust the G-Sensor angles that activate the screen off? i.e. 45+ Degrees activate ??
Or are there any other adjustments I could make during testing??

I found one more problem... I checked it several times....
If u make a call using portrait orientation of phone app (Rotated using BSB Tweak). Proximity sensor doesnt work at all.... i made a while lyin on the bed and no matter wat i tried it wasnt turning off the screen....
Then i kept it in portrait position for a few seconds den proximity started working again...
Is there anyone who can confirm me with this problem.... or is this issue only with my HD2

troubles with proximity sensor

hi all,
i have Some problem with the proximity sensor.
when i lanch a call, first i put the phone near My head, the phone goes black,
but 2 seconds after, when It start tonning (ringing in the speaker) the phone wake up.
if i put It off and back It goes off.
but when the person answer, It's the same thing, the phone wake up. and i must put It off the head and back.
if i dont do this i cut All people 3 or 4 times.
if i receive a call, no problem.
i know some people have already post same problem with proximity sensor, but nobody explain it.
if someone can help me to fix it.
(sorry for my English )

im sorry but I really need help

Hi ! I`m so sorry but I cant help you. The proximity sensor did act strange on me with no obvious reason and I was forced to hard reset ...
Cordialement ,
Sergiu

Even if i hard reset, there is no change.
If i call someone, on each step the phone switch on :
when start ringing ... and after when the person answer ...
is there a registry to edit, or maybe a ROM update ?? im in 1.43
But if i update the ROM i'll loose my orange tv player app

You may try to flash another ROM at your choice ...

I know this might sound a strange question, but do you have long hair?
I only ask as this issue has been raised by a few other people, and most of them have said it either happens with their girlfriends (who have long hair), or that they have long hair.
I have short hair and I literally couldn't be more impressed with the proximity sensor.

lol, no ...
i' ve short hair.
i tried with the finger hidding the proximity sensor, and i can see when the phone start ringing it wake up, and the same thing when the person answer, or answering machin.
so it's a software problem.
i tried to update the ROM, and it says it can't update
maybe because i'm on French Orange ROM .
i'm sure if i can update with RUU rom, it will work fine after

I have this problem occasionally. It seems the proximity sensor somehow cooperates with G-sensor, because last time I had this problem I was lying in bed while calling, and screen simply did not turn of. But when I turned the phone vertically, and back, it started to work. Very strange.

so i upload the ROM to an officialy 1.48 (i have no orange rom and app now)
but still the same problem.
the phone goes black, but wake up when start ringing, and same when the person answer the call
i need help, because each time i cut always the call if my hear touch "end call".
now to keep the call i put it back from my head and back to when start ringing, and i do the same 5 seconds later when the person answer.
and after its ok, the phone stay off
i love this phone, but i'm sad

I guess it's a bug HTC will have to fix at some time. I've read it can happen to all ROMs.
But for the meantime, there's a workaround. You can install S2U2, it's a nice program. and one of its features allows you to choose "blank screen on talk". Never fails. Try it. No more accidental button clicks.

Thx a lot i'll try it (try to find it before )
maybe someone can make a soft to have a slide to unlock while calling ??!!
but i'll try your soft and tell you

same problem with my hd2....despite I tryied several rom on several build.
just a hint: don't activate "sms wakeup" (BSB allows that), because if u receive a message during a call, display will activate again!
It's a big issue, coz I cut many calls or I push buttons during a call...
I need a cab to lock the screen during a call!

ok i try S2U2, but difficult to configure...
always the same thing.
i found that not all numbers bug !!
i try a friends and all is ok, but my wife or my mother or others it bug
i dont know why some work and other not
i some one can help me trying configure S2U2 ???
or a cab just maybe to slide unlock while calling, something like that.
are we only 2 with that bug ????

it's not about the number u call, it's about simple casistic! try to recall the same number once the black screen doesn't work...try and it's gonna work! it's how sensor application works....just when it wants!
everythin was right with the resistive screen, but the capacitive one needs to a different lock.

i test sevral times on the sames numbers.
always my friend number 1 work nice, and all others not
it's very strange !

after call, press windows key and then lock pad.... I am doing this now cause of occasional problems....

yep, its a way...
but it's so strange.
i see when i try to call a home phone all is ok.
and some operators just bug the proximity sensor !!??!!??
So strange.
i just try another rom (an english one) but the same thing
and i have some trouble to make a god configuration for S2U2
so still no solutions... thats too bad

Hi all,
I come back to you to explain the situation now.
I call the orange center for smartphone, and i explain my troubles, it was last thursday.
So they change my phone last friday.
I tried directly, and exactly the same problem.
i called them again, and explain again, then they change it an other time.
This morning they come change it for the 2nd time, i try directly again,
then the same thing. alwayes the same problem.
so i call them again, and they say someone call me in this week to talk about the trouble.
i try other orange sim card, and same problem.
so in all my contact list, i've only 2 numbers which there is no trouble.
For all others numbers, the phone wake up each time.
PS : the orange service has nobody instead of me who have this trouble
anyone have a solution ????

proximity problems
Hi,
i also have the proximity sensor problem (or rather wife has)
HTC HD2 on UK o2 operator ROM
as i said, wife has a problem of screen activating during calls, it has not happened to me yet ?
noticed she always holds the phone to her left ear (wont change sides she says), i hold it to the right ear !
really need a fix for this as she threw it at me tonight as she cut off a really important call ! !

After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy

Annoying Auto LCD Turn Off While Making Call

Hi all, I absolutely love the HD2. However, I find one really annoying problem about the "auto LCD shut off between dialing and after a call is connected, and this has been really driving me crazy! I'm not sure why no one has mentioned about this, is it because it is my problem of mis-using it or no one has bothered to voice it up?? I apologized if this has been posted but I couldn't find one solution so far.
It is about the auto LCD shut off sensor feature while making a call. My English is not that good, my mother tongue is Chinese, I will try my best to describe the problem written in English. I've tried so many cooked roms, all have the same old frustrating issue. After when I've dialed a number, as most ppl do, I will put the phone near my ear while waiting for the call to get connected. However, in the process while making the call while the phone is near my ear, the LCD will shut off by itself, and when a call is connected, the annoying issue will occur! When a call is connected, the LCD will turn back on by itself even though the phone is still in tack with the ear, as a result, part of our face will make contact on the screen and very often pressing one of the on-screen buttons! Also, it is not only this problem will happen after a call is connected, during a process of calling or during a conversation, if there is a notification prompted out, for example, a sms have been received, or a email has been received or low battery notification, the LCD will always turn back on and make the face accidentally press on one of the on-screen button, this is really annoying, is there a solution to let the sensor shut off the LCD for good until the phone has really get away from the ear and the face???

It's not a problem
It's an advantage
HTC did that to prevent you from touching anything with your ear and you cheek and maybe without this you could end the call accidentally or lunching apps so and so .....

Some people have found that this happens when their screen protector is too close or covering the sensor. Cutting away a small ammount of the screen protector to make sure it doesn't interfere with the sensor seems to be the answer.

Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.

[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....

peacebank said:
Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.
Click to expand...
Click to collapse
yes, the first 2 replies didn't get what my question is, sorry for the misunderstanding if I've made any.

giegi_dc said:
[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....
Click to expand...
Click to collapse
thank you so much! I will look for it, and hope it is a solution.

[Q] Turn on & off Screen during call?

Hi there!
Sure it's easy to fix this problem of mine but I just did not find the way.
If I make a call, the screen automatically turns off, that's fine. However, when I call somewhere where I need to dial a few numbers, I tap a button to turn on screen again, however, I haven't been able to find a way to turn it off again.
Yesterday during a call to my ISP where I needed to press 1-3-4, I accidentally hang up the phone call 3 consecutive times with my cheek, just because the screen was not turned off.
Thank you in advance.
Cheers!

I believe it has a proximity sensor, so the screen turns off when its close to sommit. The sensors are top left of the phone. Just try it, and see if it always stays on when you put your hand close to it.

Hi MalekoUK.
Thanks for your answer. I already tried this and it did not work, this is why my call got hung for 3 consecutive times...
Is there a Default switch or parameter in the registry to test if this sensor is activated? Another way to test if it works properly?
Cheers!

Well there is a tweak for the proximity sensor in development now, take a look and see if it helps or fixes it:
http://forum.xda-developers.com/showthread.php?t=624206
Maybe you have a faulty prox sensor? Also, maybe a hard reset will fix it?

It's strange, sometimes it works, sometimes it doesn't.
My ROM is an Official 1.48 ESN
No one else has had this issue?
Cheers,

Well, I'm somehow glad to see I'm not the only one... See Here
Cheers,

Mano75 said:
Well, I'm somehow glad to see I'm not the only one... See Here
Cheers,
Click to expand...
Click to collapse
someone found a app in my thread check it out

REALLY Annoying Problem

I have a problem with my HD 2 thats annoying. When i make phone calls, my cheek is constantly touching the screen which makes the phone beep so bad the caller can't hear me. I tried the sensitivity cab and it didn't help. I installed a screen protector and it didn't help. I thought there was a proximity sensor to keep this from happening. I searched and couldn't find a solution. I have to change phones if I'm expecting an important call right now. This is very disappointing for an 850.00 phone.

the phone should go to "sleep" so to speak when you place it to your cheek if your speaking to someone.
Im assuming this doesnt happen for you?

The screen goes dark, but, my cheek still activates it. DiD I miss a setting or something?

i cant say i've notice this problem myself, and ive not made any changed to settings. Sorry i cant be anymore help, im sure theres someone who can shed some light on this

Thanks for trying.

One annoying problem is also having threads whitout a clear title except for "I have some problem"
j/k
If your screen does go off then it means your proximity sensor is working. While it's off it's also unsensitive to the touch.
If instead you hear keypad tones sounds from your cheek contact, it means that it is being activated because you somehow moved your ear away from the sensor, check the display, it should be lit.
Happens to me as well from time to time, I just have to move the phone to my ear better so the sensor goes off and the problem is solved

No cookies for you, grumpy! Hahahaha! I didn't know about the moving thing. I'll try that next call. Thanks.

Took off screen protector, made a call, and purposely pressed my face onto the screen and no presses.....hmmmmm.