No Wake-up after phone call - HD2 Android Q&A, Help & Troubleshooting and Genera

Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(

28 Views and no one with this problem? :-(

There are 2 other threads discussing this issue already. Here is one.
http://forum.xda-developers.com/showthread.php?t=946012
Issue lies with the light/proximity sensor. Could be defective hardware. Could be incorrect sensor drivers. Could be dirty sensors. I have yet to take mine apart to check for dirt on sensors. Blowing into the led/earpiece opening seemed to help. I notice if it doesn't come back on I can hold a very bright light (ex: cigarette lighter) about an inch away and the screen comes on as long as the lighter is lit. Sometimes it stays on.

thanks for your answer. seems to be more things to test and maybe solve this problem. Thanks!

THANK YOU Agoattamer!
Your link helped me to solve the problem! I just cutted a little piece of my screen protector, where the proximity sensor is, and got no more freezes after the phone calls! The screen protector still got two holes for the light and proximity sensor, but this seemed not to be big enough. Anyway, thank you a lot for your post!

wake up problem
Palerider-de said:
Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
Click to expand...
Click to collapse
I also tried a a lot of different NAND ROM and I had also this problem and I can't use Android efficiently. Now I am using hyperdroid ROM ( first GBX now CM). With this ROM and sanity app (from market, with correct settings you can find with trying) I almost solve this problem. ( probability of 95 % I don't get this error)

hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^

anthonydo1991 said:
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
Click to expand...
Click to collapse
Does any other one tried this solution ???

Related

[Q] Black Screen when starting a Phone Call, and finishing how to come back?

I've in my htc hd2 the Dutty FAM v6 HD2 rom, and I was trying an Android build (mjdejay Clean 2.2)...
It seems everything runs ok, but I've done a Phone Call, screen automatically got black (Off, like in WM 6.5), but when i finished the call, i cannot get screen on again... I've pressed all the buttons, but nothing appears to happen...
If i plug usb wire into HD2 it comes back, and if i do an incoming call, i can take it...
Nobody has got samething? Thnx!
UPDATE: I think that my HTC HD2 has its proximity sensor broken...
A number of members have the same issue. I do. But not always. No fix for the moment.
move the fone away from ur ear
also , get a better rom (even tho i have a mdj build myself)
souljaboy said:
move the fone away from ur ear
also , get a better rom (even tho i have a mdj build myself)
Click to expand...
Click to collapse
Gee at least you didn't say buy an android phone. To say take it away from your ear is redundant. And to try a better build is just as bad. Why did you even waste your time replying?
dabezt said:
I've in my htc hd2 the Dutty FAM v6 HD2 rom, and I was trying an Android build (mjdejay Clean 2.2)...
It seems everything runs ok, but I've done a Phone Call, screen automatically got black (Off, like in WM 6.5), but when i finished the call, i cannot get screen on again... I've pressed all the buttons, but nothing appears to happen...
If i plug usb wire into HD2 it comes back, and if i do an incoming call, i can take it...
Nobody has got samething? Thnx!
UPDATE: I think that my HTC HD2 has its proximity sensor broken...
Click to expand...
Click to collapse
this happened on my phone occasionally (though i haven't experienced it yet with mdj s4 kenel), anyways...
if the screen stayed black after moving the phone away from my ear, id cover the light sensor briefly with a thumb (or whatever!) BEFORE pressing the end call button, this always restored the screen. may work for you?
Hi. I have same problem. Now I have MDJ Froyo Sense 2.4. It is very frustrating all roms what i tested has this problem... Is any solution? I tried to disable automatic display brightnes but without success...
Just to make you feel you are in company I have this issue too. It is the single biggest pain in the ass about android and it isdriving me maaaad.
Still better than rocking WM though.
Same problem here, about 90% of the time. It's most annoying when you're on some automated service that asks you to press a number and you can't get your screen on to bring up the dialpad!
Rest assured though, pressing the end call button does indeed end the call. Just leave the phone alone for a minute or so afterwards and it appears to back to "normal".
Finally i have found a workaround
Hello, after many tests i have found good workaround. It is very simple. Download from Market: "Speaker Shake" (there is avaible a free version) and install it. Then set it like on my screenshot. (important setting is "Speaker Always ON"). Now when you start a call, this app automaticly turn on speaker - this event wake up your phone and then is end of your "black screen". After this you can again switch off speaker in time of call...
Sorry for my bad english. I hope that it will help to you..
I use MDJ FroYo Sense Clean v. 2.4 [kernel: MDJ S6.1]
Thanks. I will give Speaker Shake a try.
Just a little happier right now as others have this issue and that it is just not an issue with my phone.
I am sure it is just an incompatible driver somewhere. Never noticed it in prior builds but with new builds it happens. But not always. But I did notice if I am able to select speaker then turn speaker off the issue doesn't happen. But then the screen does not go black when I put it to my ear.
To me this is a much bigger issue than data freezes. Makes using my phone as a phone almost unbearable.
Hoping someone who knows how will look into this issue soon.
Tried Speaker Shake.
Calls are automatically with speaker on and screen stays awake. However after turning speaker off the screen goes black and won't turn on again.
Nice fix if using speaker ALWAYS but still doesn't help for normal calls.
I tried it many times and this issue "after turning speaker off the screen goes black and won't turn on again" i had only once.
I have changed this app and now it turns speaker back to normal. You can try it. For my is it now best solution how to avoid black screen....
And i forgot to say that you need to have switched off automatic brightness of display..
Has anyone tried covering the light sensors for a few secs?
Not the best solution but it always works for me, can live with that till it gets sorted.
kam333 said:
Has anyone tried covering the light sensors for a few secs?
Not the best solution but it always works for me, can live with that till it gets sorted.
Click to expand...
Click to collapse
It doesn't work for me...
Hello. I have a problem with unlocking the phone. When I lock the phone and try it again to unlock the screen lights up only in black. Sometimes it takes a second, sometimes longer. You have the same problem? Any fix?
Thanks petapen. I will try your modified application.
Still wondering what the issue is here. Newer kernal issue? I believe I am still running hastarin 8.3.
Edit: And for other poster.......covering light sensor or exposing it to bright light does nothing once it turns black.
If anyone have any another solution. Please let me know....
black screen
petapen said:
If anyone have any another solution. Please let me know....
Click to expand...
Click to collapse
Screebl.....
If you haven't disabled auto brightness, do that. Secondly, some roms require a person to press the "call" key to wake the phone up.
Lastly, try a different rom, just remember to shut off auto brightness. I wish they came with that defaulted to off anyway.
Bumping this thread to keep it alive. Had a 50% chance of keeping the screen on, in froyostone v3.1. But it always came back after hitting end call key.
With MDJ FroYo HD v.4.3 the screen goes black everytime. Even after call the screen does not come back on. Only work around is to have someone call my phone and reject the call with the call end key. Then the screen turns back on.

[Q] End call screen freeze - solution?

I keep having this problem with almost every build I try in my TMO HD2. When holding the phone, as soon as I make a call, the screen goes black. When I end the call using the hardware button, the keypad lights come on and the screen is non responsive until I plug in the charger. Solution?
I too have this problem but not that bad.After ending the call the screen stays black for 3-4 seconds, but it is still irritating.
Well mine stays black until I insert the charger which renders any of the builds with the issue completley unusable.
this is already known problem, especialy with DesireHD build it gets worst. there is no solution yet, as I understood, but several workarounds, for example discussed in this thread
http://forum.xda-developers.com/showthread.php?t=835127
I always say it but maybe trying a different build would work?
brinks said:
Well mine stays black until I insert the charger which renders any of the builds with the issue completley unusable.
Click to expand...
Click to collapse
Do you have BsB Tweaks installed? If so, this problem is caused by having the "Tap Time" tweak set to "on". I was having this issue and read about the fix somewhere (might have been here). I set "Tap Time" to "off" and.... immediate and permanent (so far, about a week) fix.
regards
noshad
brinks said:
I keep having this problem with almost every build I try in my TMO HD2. When holding the phone, as soon as I make a call, the screen goes black. When I end the call using the hardware button, the keypad lights come on and the screen is non responsive until I plug in the charger. Solution?
Click to expand...
Click to collapse
Do you have BsB Tweaks installed? If so, this problem is caused by having the "Tap Time" tweak set to "on". I was having this issue and read about the fix somewhere (might have been here). I set "Tap Time" to "off" and.... immediate and permanent (so far, about a week) fix.
regards
noshad
EndCall - black screen freez
same problem here... please help me !
i had installed on my hd2 DL.Desire.v4.31.44.12 and it's worked fine for a wile but now i tryed the last version of dl desire and a gingerbread build but the problem didn't disapear. I reinstalled radio that is version 2.15.50.14 but .. nothing seams to work
I need your help guys !
Sorry for my bad english.
I was curious to see if in wmo it is the same problem, but no... in wmo works fine.
it's strange that at first fresh install of dl.desire everything was ok, but now it isn't. I've reinstalled magldr but with the same results.
It doesen't work.
I think it is something with the proximity sensor, because when i turn on the speaker and the screen is on i can end the call with no problem and no freeze.
the only solution i have for now to unfreeze the screen is to plug in the charger cable in the device.
Problem Solved
I just cleaned the proximity sensor and it's working great. No freeze no black screen.
I have the same problem.
http://forum.xda-developers.com/showthread.php?t=1012396
If you have the original screen protector with the 2 holes from htc, try to clean the sensors with a soft microfiber.
I didn't had this problem untill i replaced my screen protector with the htc screen protector. (the 2 little holes are exposed to dust and dirt, and when you remove the phone from your ear the sensor doesn't respond because of dirt. I think in android the voltage for sensors is a little bit lower than wmo, and that makes the sensor less responsive)
Sorry for my english.
install from android market ADW launcher....make it default home screen...try this one too..
Solution
Everything difficult-is easier)
Just clean dust on the sreen,where sensor is situated.

Screen turns off during calls,,,

I am having trouble with my screen turning off when making a call,it happens both in win-mo and also when using Android.
I am using 13th Dec NRG rom and the latest HD2ONE android rom.
As soon as I dial number and pess call the screen goes black and the only button to work then is the end call button,in android it will take a battery out reset or abouit half hour left alone before i can use the phone.
I have done a search but the only thread that comes up is the same prob as mine dating back to June with no deffinite answer.
Does anyone else have this problem,its strange how it happens both in Win-mo and Android I'm at my witts end as to try and solve it,it happens no matter what rom combination I use.
Thanks
Well the HD2 has a sensor near the top so that the screen will turn off when you bring it up to your face, and turn back on when you bring it down again. Perhaps your sensor is broken? Can you send it in for warrenty?
Thats the problem,it does the same even if I am holding it away from my face at arms length,I have disabled auto-brightness too,makes no difference.I have now seen many threads on this subject with lots having the same problem but it still seems there is no deff answer.
If it's in both WinMo and Android it's almost definitely a hardware issue. Maybe there's some dirt in front of your proximity sensor, try cleaning it. If not, return for warranty.
Not trying to sound like a troll here but is the sensor clean? I've had a similar issue before but after cleaning the corner of my screen(skin oils get all over it), it worked fine again.
Another thing to think about is this: Does the WinMo ROM you're using have Co0kie's Home Tab Mod V2.0? If it does, Is the proximity sensor option turned on? If it is then any time anything gets close to the corner of the screen, even a finger, the screen will turn back off.
Sometimes partial data's like this are carried over into Android when you boot.
Check to see if you have CHT and if you do, check to see if that option is enabled. If it is, disable it, clean your screen and see if this helps.

Proximity Sensor

Hey,
I'm having a problem with my proximity sensor. If I make a phone call, the screen turns automatically black, even if sensor isn't covered. And I can't turn the screen back on during call, only if the conversational partner hangs up, then it turns back on normally. If I try to hang up, the phone the display stays black for about 2min.
I'm having this problem only with WP7 & Android, works normally on WM6.5.
Hope somebody can help me.
Thanks in advantage.
You saying it works fine with winmo, it has to be a setting or bad flashing. You can try wiping your phone and starting over. I haven't played with WP7, but in some andriod roms there is an opition to use proximity sensor in the phone settings. Goto settings/ call settings. You might want to check and see. might be able to help you more if you were to tell what rom and how you installed.
This setting montecarlo5 mentions is available in cyanogenmod roms.
Are you sure there's no dirt covering your proximity sensor? Maybe Android is more sensitive than WM/WP.
I'm using RAFDROID HD 2.3 and like u allready said, the setting isn't available.
I'm having this issue on every NAND build i ever tested, but the sensor is 100% clean.
Please guys, don't open everytime a new thread before searching, if some one did the same -.- I made some tests to find out the reason of this issue and how to solve it (more or less).
Pls follow: http://forum.xda-developers.com/showthread.php?t=913134

Screen stays off throughout the call.

Hey friends,
I am facing this problem while making calls that as soon as I press call button or receive button(while taking call) the screen turns off n stay that way till the call ends.
I have tried pressing all hardware buttons,even moved the dvp awayfrom me n into direct light but to no avial.though it did turn on once or twice out of twenty times.
Did anyone else experience this? Any suggestions are welcome..
Sent from my HD7 T9292 using Board Express
Do you have a screen protector or case that is obscuring the light sensor or proximity sensor? My first guess is that something is obscuring one or both, because during a call the screen being off is a feature.
Arcarsenal said:
Do you have a screen protector or case that is obscuring the light sensor or proximity sensor? My first guess is that something is obscuring one or both, because during a call the screen being off is a feature.
Click to expand...
Click to collapse
i know about this feature n still have that plastic skin on the screen i'll remove it n check again don't think it d block light but then wats the harm?
screen stays black/off during call
The screen stays black during a call and this happens ramdomly. I have a dell venue pro a t mobile phone but it is a pre release so it works on att 3g and all. I have switched the sd card with no improvement. I have ordered a transender 32 gb sd that I haven't received yet. The firmware version 2250.1400.7004.025 hardware is 112.576.2.0 radio soft 2.2.50.14 radio hard 8250. I have been unable to get any of the hardware keys to hang up the phone which if I get voicemail or something means I have to power the phone down to get the dang thing to hang up. Sometimes it works fine but I cant find a commonality software or hardware that causes this. It happens right out of the box so even after a software reset it can happen. Is there any solution for this issue?
I can't understand why the button on top doesn't hang it up.
PS I got this phone for free and I got ripped off LOL
wow just got a replacement phone today and im having this problem, As soon as I go to make a call the screen goes black and cant do anything on screen during the call, so i cant enter my password when checking voicemail
I think it's related to the proximity sensor. When you put the phone close to your head, the screen switches off. When you move it away, it will switch on - most of the time .
If it stays black, have you tried tapping the power button on the top of the phone? It switches the screen on without disconnecting your call.
A coworker got a replacement the other day(they send a refurb) phone and it had the same problem. Had to go through Twitter to get Dell to send him a new retail phone since they had send him 3 refurbs prior and they all had different issues.
This is just a general statement regarding phone proximity sensors. I have had multiple phones made by different manufactures that experience this to some degree (including the Venue Pro). One thing that I have noticed is that if the phone goes from your face directly into a bright light (outside is most common) it will keep the screen shut off but if the sensor is somewhat shaded it will resume normal function.
I got the same problem too and while it may be a proximity sensor problem, it is not controllable on the user's end. Unless the phone call disconnects magically, a battery pull is necessary.
I'm gonna be on my third one soon and I hope that i won't face the same problem.
magicsquid said:
I think it's related to the proximity sensor. When you put the phone close to your head, the screen switches off. When you move it away, it will switch on - most of the time .
If it stays black, have you tried tapping the power button on the top of the phone? It switches the screen on without disconnecting your call.
Click to expand...
Click to collapse
Yes i recently got a new refurbed phone and this problem has arised. Complained to Dell and they are going to send me a Brand new DVP. I see a lot of people having this same issue with the refurbs. Currently Dell is out of new DVP due to them upgraing the firmware, so I have to deal with a broke phone till the end of August. Talk about a dissatisfied customer. Im thinking about selling this brand new unit when I get it, hopefully Toshiba has their device out by then
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
theusername said:
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
Click to expand...
Click to collapse
please explain because im getting frustrated
theusername said:
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
Click to expand...
Click to collapse
A step by step would be awesome. I like being able to see the screen during a call.
1) Get the EM app, if you dont have it dial ##634# into the dialer
2) Get into the advanced menu by double tapping the black area and typing in "qwertyuiop"
3) Select "RD test", now enter *#6336# in the box that pops up.
4) Select "Sensors", and the "Proximity Sensor Config"
5) Set the following to these:
LED strength - 1
Diode select - 2
Pulse Count - 43
6) Hit set and then you are good to go!
I have noticed that one of my DVP's needs to have this put in again everytime I reboot the phone, the other saves it. Just an FYI for ya!
I get to step 3 and when i clock on RD test, I am prompted with a white box with blue trim and an X at the top right. can you advise on how to proceed?
Oh yeah, Im sorry I forgot that part. Enter *#6336# as the password.
When I dial *#634# it says thic code is not supported.
What does that mean?
I put in a different number combo before and it put me in the EM screen
937dytboi said:
When I dial *#634# it says thic code is not supported.
What does that mean?
I put in a different number combo before and it put me in the EM screen
Click to expand...
Click to collapse
Try ##634#, Im made a typo there and put a * the first time.
did the steps and it didnt work for me am i doing something wrong
937dytboi said:
did the steps and it didnt work for me am i doing something wrong
Click to expand...
Click to collapse
I dont know, you could just have a defective phone. I know thats hard to believe that from Dell.....

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