Screen turns off during calls,,, - HD2 Android Q&A, Help & Troubleshooting and Genera

I am having trouble with my screen turning off when making a call,it happens both in win-mo and also when using Android.
I am using 13th Dec NRG rom and the latest HD2ONE android rom.
As soon as I dial number and pess call the screen goes black and the only button to work then is the end call button,in android it will take a battery out reset or abouit half hour left alone before i can use the phone.
I have done a search but the only thread that comes up is the same prob as mine dating back to June with no deffinite answer.
Does anyone else have this problem,its strange how it happens both in Win-mo and Android I'm at my witts end as to try and solve it,it happens no matter what rom combination I use.
Thanks

Well the HD2 has a sensor near the top so that the screen will turn off when you bring it up to your face, and turn back on when you bring it down again. Perhaps your sensor is broken? Can you send it in for warrenty?

Thats the problem,it does the same even if I am holding it away from my face at arms length,I have disabled auto-brightness too,makes no difference.I have now seen many threads on this subject with lots having the same problem but it still seems there is no deff answer.

If it's in both WinMo and Android it's almost definitely a hardware issue. Maybe there's some dirt in front of your proximity sensor, try cleaning it. If not, return for warranty.

Not trying to sound like a troll here but is the sensor clean? I've had a similar issue before but after cleaning the corner of my screen(skin oils get all over it), it worked fine again.
Another thing to think about is this: Does the WinMo ROM you're using have Co0kie's Home Tab Mod V2.0? If it does, Is the proximity sensor option turned on? If it is then any time anything gets close to the corner of the screen, even a finger, the screen will turn back off.
Sometimes partial data's like this are carried over into Android when you boot.
Check to see if you have CHT and if you do, check to see if that option is enabled. If it is, disable it, clean your screen and see if this helps.

Related

**Please develop this clever people**

I'm sure many people here agree that it's very annoying when you're speaking on the phone and your ear accidentally opens up windows and programs or even worse - ends the call!
Surely one of you very clever chaps can make an app that uses the light sensor so that the Diamond knows you are speaking and therefore locks the screen.
It would help so much,
S.
The clever people already did it but because we, normal people, are too lazy to search through, canĀ“t see it
http://forum.xda-developers.com/showthread.php?t=425650
...and this is just one example
I'm aware of this software but how does it work within phonecalls? I'm not talking about when the phone rings, I mean post-unlock during the phonecall...
read the post man, it`s not very large and you will find it like I did
The program doesn't do what I describe above, although the idea is brought up a few times in the thread. It can switch off the screen but i'm talking about the light sensor doing this automatically...
The Diamond already turns off the screen when you hold it to your ear (by using the light sensor)...
I thought the diamond shut off the screen on speaking/connecting the call? Plus, it doesn't turn back on without pressing the power button...
the light sensor is not sensitive enough for this use.
:-( Damn! That's a shame.
Blazeitup123 said:
the light sensor is not sensitive enough for this use.
Click to expand...
Click to collapse
Interesting, the light sensor of my phone can do this. Initially, the screen turned off whenever I picked up a call. I found it annoying because many a times, I need to use the screen to key in some numbers (pin, a/c numbers, whatever). Then, I used Adv. Conf. to turn this feature off. And I found it even more annoying as I actually hanged up twice by my ear accidentally touching "end call" button. Now, I turned this back on again.... still annoying but less....
I think your light sensor should be able to do this. Maybe you can check this feature on Adv. Conf. to see if it's turned off by accident.
The only things that were turned off in adv.config were 'sleep during call' and 'fast sleep'. I have switched these on and the screen does switch off but is this due to the light sensor? I now use S2U2's feature to switch the screen off as it's faster (screen switches off on connection)...
But, with all these options, I also find it annoying when I have to key in my pin etc. That's why utilising the light sensor so when you take the phone away from your face it switches back on, would be great.
this is really funny! some ppl want this thing off and some ppl want this thing on.
for the record:
the diamond is by default switching off the screen after a few seconds. when i said the diamond i meant the light sensor.
now, from the history:
long, long time ago (about 3-4 months ) the devs here were trying to switch off this feature because if you have to dial one more number or want to switch yr speaker you'll face a black screen (just touch the middle/enter button and you are back in business). some said it is the light sensor, some said it is a timer.....mostly they tried by registry tweaks, don't even remember who was the first to succeed but it was a great victory ...hahahaha
today we have a few options. one of them (the most popular one i think) is schap's advanced configuration. another was is the famous twaek 3.2 (today is 5?).
on the last month we have a few ROMs that already had this tweak built in. i think our friend here has one of those ROMs of them (because he ha sit tweaked already).
m8 i think you can switch this option back to default (switch off the screen) with the advanced config tool.
this one is an example (i think this one was the first):
http://forum.xda-developers.com/showpost.php?p=2278799&postcount=1-tweak no 8.
you can also look at this thread:
http://forum.xda-developers.com/showthread.php?t=406151&highlight=screen+call
or this one:
http://forum.xda-developers.com/showthread.php?t=406094&highlight=screen+call
one more:
http://forum.xda-developers.com/showthread.php?t=415356&highlight=screen+call
and so on ....everything a search away (i used "screen+call")
Thanks for the post, my issue wasn't how to get the screen off during a call. It was what causes it to go off and if it is the light sensor, could an app be made so that when the phone is taken away from your face, the screen switches on again.
I agree. I would love it to switch off as default, but also TURN ON when I pull the phone away from my face... I can't understand why this is not the default behaviour. I have some time later on this month I will look at this more carefully and possibly program the solution.
Sprint Diamond
I agree that would be great. My screen on my Sprint Diamond has never turned off during a phone call. I didn't even know that was a feature on some diamonds until this thread. I have tried making a call and then covering the light sensor but nothing happens. So, here is my vote for the ability to get a screen that turns on and off as you put it to your ear and take it away.
just work exactly the same as iphone and the problem will be solved.......

[Q] Black Screen when starting a Phone Call, and finishing how to come back?

I've in my htc hd2 the Dutty FAM v6 HD2 rom, and I was trying an Android build (mjdejay Clean 2.2)...
It seems everything runs ok, but I've done a Phone Call, screen automatically got black (Off, like in WM 6.5), but when i finished the call, i cannot get screen on again... I've pressed all the buttons, but nothing appears to happen...
If i plug usb wire into HD2 it comes back, and if i do an incoming call, i can take it...
Nobody has got samething? Thnx!
UPDATE: I think that my HTC HD2 has its proximity sensor broken...
A number of members have the same issue. I do. But not always. No fix for the moment.
move the fone away from ur ear
also , get a better rom (even tho i have a mdj build myself)
souljaboy said:
move the fone away from ur ear
also , get a better rom (even tho i have a mdj build myself)
Click to expand...
Click to collapse
Gee at least you didn't say buy an android phone. To say take it away from your ear is redundant. And to try a better build is just as bad. Why did you even waste your time replying?
dabezt said:
I've in my htc hd2 the Dutty FAM v6 HD2 rom, and I was trying an Android build (mjdejay Clean 2.2)...
It seems everything runs ok, but I've done a Phone Call, screen automatically got black (Off, like in WM 6.5), but when i finished the call, i cannot get screen on again... I've pressed all the buttons, but nothing appears to happen...
If i plug usb wire into HD2 it comes back, and if i do an incoming call, i can take it...
Nobody has got samething? Thnx!
UPDATE: I think that my HTC HD2 has its proximity sensor broken...
Click to expand...
Click to collapse
this happened on my phone occasionally (though i haven't experienced it yet with mdj s4 kenel), anyways...
if the screen stayed black after moving the phone away from my ear, id cover the light sensor briefly with a thumb (or whatever!) BEFORE pressing the end call button, this always restored the screen. may work for you?
Hi. I have same problem. Now I have MDJ Froyo Sense 2.4. It is very frustrating all roms what i tested has this problem... Is any solution? I tried to disable automatic display brightnes but without success...
Just to make you feel you are in company I have this issue too. It is the single biggest pain in the ass about android and it isdriving me maaaad.
Still better than rocking WM though.
Same problem here, about 90% of the time. It's most annoying when you're on some automated service that asks you to press a number and you can't get your screen on to bring up the dialpad!
Rest assured though, pressing the end call button does indeed end the call. Just leave the phone alone for a minute or so afterwards and it appears to back to "normal".
Finally i have found a workaround
Hello, after many tests i have found good workaround. It is very simple. Download from Market: "Speaker Shake" (there is avaible a free version) and install it. Then set it like on my screenshot. (important setting is "Speaker Always ON"). Now when you start a call, this app automaticly turn on speaker - this event wake up your phone and then is end of your "black screen". After this you can again switch off speaker in time of call...
Sorry for my bad english. I hope that it will help to you..
I use MDJ FroYo Sense Clean v. 2.4 [kernel: MDJ S6.1]
Thanks. I will give Speaker Shake a try.
Just a little happier right now as others have this issue and that it is just not an issue with my phone.
I am sure it is just an incompatible driver somewhere. Never noticed it in prior builds but with new builds it happens. But not always. But I did notice if I am able to select speaker then turn speaker off the issue doesn't happen. But then the screen does not go black when I put it to my ear.
To me this is a much bigger issue than data freezes. Makes using my phone as a phone almost unbearable.
Hoping someone who knows how will look into this issue soon.
Tried Speaker Shake.
Calls are automatically with speaker on and screen stays awake. However after turning speaker off the screen goes black and won't turn on again.
Nice fix if using speaker ALWAYS but still doesn't help for normal calls.
I tried it many times and this issue "after turning speaker off the screen goes black and won't turn on again" i had only once.
I have changed this app and now it turns speaker back to normal. You can try it. For my is it now best solution how to avoid black screen....
And i forgot to say that you need to have switched off automatic brightness of display..
Has anyone tried covering the light sensors for a few secs?
Not the best solution but it always works for me, can live with that till it gets sorted.
kam333 said:
Has anyone tried covering the light sensors for a few secs?
Not the best solution but it always works for me, can live with that till it gets sorted.
Click to expand...
Click to collapse
It doesn't work for me...
Hello. I have a problem with unlocking the phone. When I lock the phone and try it again to unlock the screen lights up only in black. Sometimes it takes a second, sometimes longer. You have the same problem? Any fix?
Thanks petapen. I will try your modified application.
Still wondering what the issue is here. Newer kernal issue? I believe I am still running hastarin 8.3.
Edit: And for other poster.......covering light sensor or exposing it to bright light does nothing once it turns black.
If anyone have any another solution. Please let me know....
black screen
petapen said:
If anyone have any another solution. Please let me know....
Click to expand...
Click to collapse
Screebl.....
If you haven't disabled auto brightness, do that. Secondly, some roms require a person to press the "call" key to wake the phone up.
Lastly, try a different rom, just remember to shut off auto brightness. I wish they came with that defaulted to off anyway.
Bumping this thread to keep it alive. Had a 50% chance of keeping the screen on, in froyostone v3.1. But it always came back after hitting end call key.
With MDJ FroYo HD v.4.3 the screen goes black everytime. Even after call the screen does not come back on. Only work around is to have someone call my phone and reject the call with the call end key. Then the screen turns back on.

[Q] End call screen freeze - solution?

I keep having this problem with almost every build I try in my TMO HD2. When holding the phone, as soon as I make a call, the screen goes black. When I end the call using the hardware button, the keypad lights come on and the screen is non responsive until I plug in the charger. Solution?
I too have this problem but not that bad.After ending the call the screen stays black for 3-4 seconds, but it is still irritating.
Well mine stays black until I insert the charger which renders any of the builds with the issue completley unusable.
this is already known problem, especialy with DesireHD build it gets worst. there is no solution yet, as I understood, but several workarounds, for example discussed in this thread
http://forum.xda-developers.com/showthread.php?t=835127
I always say it but maybe trying a different build would work?
brinks said:
Well mine stays black until I insert the charger which renders any of the builds with the issue completley unusable.
Click to expand...
Click to collapse
Do you have BsB Tweaks installed? If so, this problem is caused by having the "Tap Time" tweak set to "on". I was having this issue and read about the fix somewhere (might have been here). I set "Tap Time" to "off" and.... immediate and permanent (so far, about a week) fix.
regards
noshad
brinks said:
I keep having this problem with almost every build I try in my TMO HD2. When holding the phone, as soon as I make a call, the screen goes black. When I end the call using the hardware button, the keypad lights come on and the screen is non responsive until I plug in the charger. Solution?
Click to expand...
Click to collapse
Do you have BsB Tweaks installed? If so, this problem is caused by having the "Tap Time" tweak set to "on". I was having this issue and read about the fix somewhere (might have been here). I set "Tap Time" to "off" and.... immediate and permanent (so far, about a week) fix.
regards
noshad
EndCall - black screen freez
same problem here... please help me !
i had installed on my hd2 DL.Desire.v4.31.44.12 and it's worked fine for a wile but now i tryed the last version of dl desire and a gingerbread build but the problem didn't disapear. I reinstalled radio that is version 2.15.50.14 but .. nothing seams to work
I need your help guys !
Sorry for my bad english.
I was curious to see if in wmo it is the same problem, but no... in wmo works fine.
it's strange that at first fresh install of dl.desire everything was ok, but now it isn't. I've reinstalled magldr but with the same results.
It doesen't work.
I think it is something with the proximity sensor, because when i turn on the speaker and the screen is on i can end the call with no problem and no freeze.
the only solution i have for now to unfreeze the screen is to plug in the charger cable in the device.
Problem Solved
I just cleaned the proximity sensor and it's working great. No freeze no black screen.
I have the same problem.
http://forum.xda-developers.com/showthread.php?t=1012396
If you have the original screen protector with the 2 holes from htc, try to clean the sensors with a soft microfiber.
I didn't had this problem untill i replaced my screen protector with the htc screen protector. (the 2 little holes are exposed to dust and dirt, and when you remove the phone from your ear the sensor doesn't respond because of dirt. I think in android the voltage for sensors is a little bit lower than wmo, and that makes the sensor less responsive)
Sorry for my english.
install from android market ADW launcher....make it default home screen...try this one too..
Solution
Everything difficult-is easier)
Just clean dust on the sreen,where sensor is situated.

No Wake-up after phone call

Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
28 Views and no one with this problem? :-(
There are 2 other threads discussing this issue already. Here is one.
http://forum.xda-developers.com/showthread.php?t=946012
Issue lies with the light/proximity sensor. Could be defective hardware. Could be incorrect sensor drivers. Could be dirty sensors. I have yet to take mine apart to check for dirt on sensors. Blowing into the led/earpiece opening seemed to help. I notice if it doesn't come back on I can hold a very bright light (ex: cigarette lighter) about an inch away and the screen comes on as long as the lighter is lit. Sometimes it stays on.
thanks for your answer. seems to be more things to test and maybe solve this problem. Thanks!
THANK YOU Agoattamer!
Your link helped me to solve the problem! I just cutted a little piece of my screen protector, where the proximity sensor is, and got no more freezes after the phone calls! The screen protector still got two holes for the light and proximity sensor, but this seemed not to be big enough. Anyway, thank you a lot for your post!
wake up problem
Palerider-de said:
Still tested different NAND-Android Roms on my HD2 but got still a problem. If i make a phone call and the screen turns black while calling i press the endkey to end the phone call. But instead of turning on the device, the screen stays black and i need to pull the battery and restart the phone.
If i make a phone call and use the free speaking funktion, while the screen don't turn off, i got no problem when ending the phone call.
I don't know what the problem could be, but it seems, that the thing has to do with the sensor who turns the screen on and off. But i don't know if this is the problem and/or know how to fix this problem. Like i said, i tested different Android Roms formated the SD-Card, deleted cache and all the stuff, but nothing fixed this problem. :-(
Click to expand...
Click to collapse
I also tried a a lot of different NAND ROM and I had also this problem and I can't use Android efficiently. Now I am using hyperdroid ROM ( first GBX now CM). With this ROM and sanity app (from market, with correct settings you can find with trying) I almost solve this problem. ( probability of 95 % I don't get this error)
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
anthonydo1991 said:
hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^
Click to expand...
Click to collapse
Does any other one tried this solution ???

[Q] in call bug, help needed

I have a really annoying bug in my WP7 HD2. When i make a call, the screen goes black and i cannot access anything. The call connects fine but the whole phone locks up. I can't access the dial pad for using automated services, nor can i hang up. Hardware buttons do not work either, but light up briefly if i push one. I think its something to do with the light sensor, sometimes if i cover it and uncover, the screen quickly comes on then goes off again. Any ideas? I am using the latest radio from the stock HTC WM 6.5 ROM, and the newer (51t?) radio for WP7. I have tried older versions of both, and a few different WP7 roms all with the same problems.
WP7 Mango (xboxmod/yuki)
UK HTC HD2
This problem also happens on android.
Uhh, sounds awful 'cause you experience also on different Android...
Do you experience this also on a Stock WM 6.5 Rom (of course with the original radio and without hpsl)? If not, you can be relaxed cause it's no hardware fault then. If it's also present on WM 6.5, then it's very likely to be an hardware error.
a little update on my problem. it appears that if i tilt the phone at a 30 degree angle downwards, while in a call, the light sensor functions normally. so at least navigating those phone menues can be done! i think this is a hardware problem, my HD2 did suffer a pretty nasty fall (which resulted in a new screen!) so maybe there was some other damage beside the screen.
matthewharmon102 said:
a little update on my problem. it appears that if i tilt the phone at a 30 degree angle downwards, while in a call, the light sensor functions normally. so at least navigating those phone menues can be done! i think this is a hardware problem, my HD2 did suffer a pretty nasty fall (which resulted in a new screen!) so maybe there was some other damage beside the screen.
Click to expand...
Click to collapse
there are two sensors together to the left of the earphone at the top of the screen, one is a light sensor, the other a proximity sensor. It seems to be the proximity sensor that is at fault. When you put your ear to phone it switches screen off so you dont push buttons.
I have read that the prox sensor can become misaligned when replacing screen. Did it occur after this? warranty?
as soon as i make a call the screen switches off. also the auto brightness doesnt seem to be very responsive. the issue had happened before but it was more of a driver issue than a hardware fault. i noticed it more after the repair, but it was not instant. maybe one of the sensors was lose and after a few months of use it is now misaligned? the phone is out of warrenty, and the 3 month warrenty on the repair is also up, and i have no insurance anymore i am holding out for a new phone. just started a new job so hopefully i can get something outright without being tied to a contract
Same problem
I'm having the same problem I think I noticed it when it was running windows 6.5 but I really noticed it after 7 upgrade. as soon as I make a call I cant access anything. THe bad thing about it is this phone is a replacement. I just got it. Maybe they sent me a badly refurbished one. Has anyone found a solution to this. If i'm smart I know this is not as simple as changing a setting sound like re flash, erasing, re installing, etc.
did you try tilting the phone downwards towards you? when i do this the menu appears and i can access everything. normally i put it on speaker then the screen stays lit then i cna use it as normal

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