Database Users

HD2 USB Not being recognised

Hey, small problem here. I was charging my HD2 earlier today with no problems at all, I flashed the 1.72 stock ROM back onto my phone, and it seemed to be charging fine for a small while after that. But now, after I tried charging my phone, it doesn't seem to recognise there's a USB connection at all. The LED at the speaker-grille isn't doing anything, and the the phone tells me it isn't connected by USB when it's plugged into a computer.
I tried a tonne of things, checked the cable and switched it, soft-reset it, took the battery out, hard reset it, and even blown inside the socket to try and get rid of anything that might be blocking it, but it just isn't showing it's plugged in AT ALL any more... and now the battery is dead, so I can't do anything with it now to try and help it. :/
The only sign I have that the phone realises it has any sort of USB connection, is when I tried to hard reset the device, (I used the hold volUp+volDown+Power method) and it shows the message 'press volUp to hard reset,' usually when I do this, pressing volume up doesn't do anything when the phone is connected by USB for some weird reason - and I have to disconnect USB for the phone to hard reset. I figured this wouldn't happen if the phone doesn't realise it has a USB connection, but when the cable was plugged in, it still wouldn't hard reset until I took it out. So it shows there must be some way the phone knows it's connected.
I'm running the WWE 1.72 ROM with radio 2.10. 50.08_2 if it helps.
Any suggestions?

*Bump*
Sorry for the bump, but it would really help if anyone could help explain this.

I think a bit of trial and error would be best here to establish whats at fault.
phone, cable, or usb port.
-try plugging into a different usb port
-try a different cable (if you have one)
appologies if you have tried these allready.

Tried another cable again just incase, still nothing though. My iPods connected via that USB port I tried using, and that's working fine, so it doesn't seem like that's it, either...

Hi:
I'm having a similar problem. I had plugged in a new retractable usb cable, and when I did, the phone shut off. I rebooted, and tried my original cable, but the phone doesn't charge or sync. I've also tried hard/soft reset, wall charger, usb charger, and none of that seems to work.
Any suggestions?
Thanks.

No idea if this is related or not but my USB connection stopped working after I got the "bttrayce.exe is not a valid pocket pc application" problem (Thanks TomTom! ) so it would appear the USB port has some weird dependencies!
Fixed it by renaming the windows\btsdkce30.dll file (added "[temp]" to the name just in case!) and soft-resetting.
Might be worth a try?

r u using activsync or windows mobile centre ???

USB Issue
I've got exactly the same issue, running HyperROM 3.01.405.T1 and Radio 2.06.51.07.
Suddenly USB isn't working, tried various cables and I suspect it's a software issue somewhere.
Charging isn't a problem at the moment, I have a charging station (ebay from Hong Kong) so I can access the phone and try and resovle this.
I'm going to go back to the stock rom (I assume I'll find that somewhere on XDA) and upddate the Radio version and see if that sorts it.
If anyone has worked out what's casuing this generally let me know as I can imagine this will take a lot of trial and error to solve!
Thanks

have you fixed it?
i am having a similar issue:
I have recently updated my HTC HD2 rom to version 3.14.410.2.
After that i have installed tomtom navigator, but when i turn on the device it returned a message 'BTTRAYCE' is not a valid Pocket PC application'.
I looked at the forums and it was recommended to delete files Windows\BtSdkCE30.dll and
\Windows\BtCoreIf.dll, so i did.
Unfortunately my usb connection is now not working, and i think it could be related to the deletion of those 2 files.
I made a hard reset, but the problem still persists.
can anyone help me please?

My problem solved
Hi i got the same problem , i use ARTEMIS 48 rom 3.14. so my phone suddenly droped to the ground last night but i was charging after that .... next days morning i wanted to connect it to my pc via activesync but it dose not connect .... even disk drive did not work and i could not charge it via AC CHARGER and PC , i toyed around with it here is what i did
1- tried on another pc (result wass the same it did not worked)
2-i hard reseted it (result = the problem was not solved )
3-i went to setting>>>>system>>>power>>>battery and unchecked the option "when phone is on , do not charge ...."
4- i connected it to pc it was not recognozed by pc but it was charging !!!!!!
5-after that i connected it to AC ADAPTOR and it was charging !!!!!!
6- i decided to flash my rom and do a HSPL so my phone will not brick so i connected it to activesync via bluetooth and it was as sucess
7-mean while i was searching this forums
8- i checked my SPL ver
9- i soft-reset and stuning it was recognized by pc and everything was back to normal
in my XP i think it was due to BAD ASS ANDROID ROM and some custom roms bugs....

fpcraveiro said:
have you fixed it?
i am having a similar issue:
I have recently updated my HTC HD2 rom to version 3.14.410.2.
After that i have installed tomtom navigator, but when i turn on the device it returned a message 'BTTRAYCE' is not a valid Pocket PC application'.
I looked at the forums and it was recommended to delete files Windows\BtSdkCE30.dll and
\Windows\BtCoreIf.dll, so i did.
Unfortunately my usb connection is now not working, and i think it could be related to the deletion of those 2 files.
I made a hard reset, but the problem still persists.
can anyone help me please?
Click to expand...
Click to collapse
Uninstall TomTom and the problem goes away.
You can download versions on TomTom Navigator 7 with the Bluetooth files removed - like * HERE *

I don't have an OS installed...
This is due to aMAGLDR being installed and when I had the device open.. I created a 'temp' folder and my next task was to create a 'create_to_sd_root', well I renamed the temp folder to that... bad move? I think so. My system acknowledges the device, however I'm unable to access it. I.e. my computer(no icon), windows mobile center(not connected), etc. Please help! I need my phone!

MrHellas said:
This is due to aMAGLDR being installed and when I had the device open.. I created a 'temp' folder and my next task was to create a 'create_to_sd_root', well I renamed the temp folder to that... bad move? I think so. My system acknowledges the device, however I'm unable to access it. I.e. my computer(no icon), windows mobile center(not connected), etc. Please help! I need my phone!
Click to expand...
Click to collapse
I you were trying to flash Android you just need to flash Clock Work Mod (CWM) and then place the .zip file for the Android ROM on your SD card and use CWM to flash the Android ROM. It is links to Youtube videos in the OP of the thread showing you how to flash CWM and the ROM.
Are you could flash back to Win MO through USB and bootloader or SD card and bootloaderr.. If you go for USB and bootloader make sure you see USB in the white bar of bootloader befor tryng to flash the ROM. Also thew SD card metrhod will remove HSPL if you use a Official and not a custom ROM.

Well I've figured out how to get the android os on there, however I'm unable to locate the drivers for AD8? I'm still unsure about what folder/files need to be on my microSD if I'm running the Desire HD Froyo(current) I cannot access any internal/external(microSD). Help?

MrHellas said:
Well I've figured out how to get the android os on there, however I'm unable to locate the drivers for AD8? I'm still unsure about what folder/files need to be on my microSD if I'm running the Desire HD Froyo(current) I cannot access any internal/external(microSD). Help?
Click to expand...
Click to collapse
You have to use MAGLDR's mass storage option to get access to your SD card, or use the mount storage option in Clock Work Mod. I recomemd usingvthecnass storagecin MAGLDR though as I have had trouble gettingvthecdrivers for mount storage in CWM to install but have never had a problem with the mass storage option in MAGLDR.

T-Macgnolia said:
You have to use MAGLDR's mass storage option to get access to your SD card, or use the mount storage option in Clock Work Mod. I recomemd usingvthecnass storagecin MAGLDR though as I have had trouble gettingvthecdrivers for mount storage in CWM to install but have never had a problem with the mass storage option in MAGLDR.
Click to expand...
Click to collapse
How do I get back the loader without booting up? Obviously haven't been able to copy the rar files. Could this be why my GPS and other functions could not be working properly?

imanh said:
3-i went to setting>>>>system>>>power>>>battery and unchecked the option "when phone is on , do not charge ...."
Click to expand...
Click to collapse
Thanks this sorted my problem!

imanh said:
Hi i got the same problem , i use ARTEMIS 48 rom 3.14. so my phone suddenly droped to the ground last night but i was charging after that .... next days morning i wanted to connect it to my pc via activesync but it dose not connect .... even disk drive did not work and i could not charge it via AC CHARGER and PC , i toyed around with it here is what i did
1- tried on another pc (result wass the same it did not worked)
2-i hard reseted it (result = the problem was not solved )
3-i went to setting>>>>system>>>power>>>battery and unchecked the option "when phone is on , do not charge ...."
4- i connected it to pc it was not recognozed by pc but it was charging !!!!!!
5-after that i connected it to AC ADAPTOR and it was charging !!!!!!
6- i decided to flash my rom and do a HSPL so my phone will not brick so i connected it to activesync via bluetooth and it was as sucess
7-mean while i was searching this forums
8- i checked my SPL ver
9- i soft-reset and stuning it was recognized by pc and everything was back to normal
in my XP i think it was due to BAD ASS ANDROID ROM and some custom roms bugs....
Click to expand...
Click to collapse
I did the same but no work. I have issue #USB not recognized# after installed Android Transformer SD ver.
In three color screen I have USB connection working fine. I could install HSPL4, update Radio, but Win 6.5 has a USB problem.
I don't think this is a hardware issue or I am wrong?
Still confused. Should I take my phone to service?

Hi,
I have the similar problem with my hd2, but worse. Out of 3 different comouters I tried none can see the phone connected and gives me the error saying one of the USB device connected to this computer has malfunctioned and cannot be recognized. I have tried two different cables. I cannot connect my phone through latest magldr using USB flasher or USB mass storage modes. Moreover, when I connect my phone in rainbow screen (hspl screen where you install magldr), it should change to USB from serial but even that does not happen. ANy solutions?? I think its my phone.... Is there any way to revert this back to normal. I don't want a brick.

mcdoc said:
I did the same but no work. I have issue #USB not recognized# after installed Android Transformer SD ver.
In three color screen I have USB connection working fine. I could install HSPL4, update Radio, but Win 6.5 has a USB problem.
I don't think this is a hardware issue or I am wrong?
Still confused. Should I take my phone to service?
Click to expand...
Click to collapse
Your USB drivers for the defualt bootloader (multicolor screen) seem to be working fine, so no you do not have a hardware problem. You might want to uninstall Windows Mobile Device Center or Active Sync, which ever one your computer uses. Then re install it. Also go to device manager in your comtrol panel while you have hour HD2 booted up and connected via USB and clck on update drivers for hour phone, it should be listed in device manager.
kushki said:
Hi,
I have the similar problem with my hd2, but worse. Out of 3 different comouters I tried none can see the phone connected and gives me the error saying one of the USB device connected to this computer has malfunctioned and cannot be recognized. I have tried two different cables. I cannot connect my phone through latest magldr using USB flasher or USB mass storage modes. Moreover, when I connect my phone in rainbow screen (hspl screen where you install magldr), it should change to USB from serial but even that does not happen. ANy solutions?? I think its my phone.... Is there any way to revert this back to normal. I don't want a brick.
Click to expand...
Click to collapse
When you say your Serial in boorloader does not change to USB this tells me you are having driver issues or hardware issues with your micro USB port on your HD2. My bet is it is just driver issues. I sugest you uninstall and rei nstall Wimdows Mobile Device Center or Active Sync which ever one your computer uses. These programs contain the USB drivers for the HD2 and MAGLDR partialy relies on those drivers to. So maybe that will solve your problem.

HElp Please - Usb Connection issues Phone & Win 7

My Phone does not see USB connection for Activesync but is does see it to charge. Also my PC doesn't see my Phone via the USB
What do I need to do to establish a active sync USB connection
It will connect via blue tooth - but I need the connection back.
Can anyone Help please
P.S. I have used serveral Roms on my device.

try to put ure phone in restore or boot screen mode then try to plug it in , coz it happened to me as well , as i m typing now....

That doesn't work.
I have installed a couple of roms since this issue became an issue but i installed them via the microsD.
Any Other Ideas?

check usb settings
Are you able to connect usb, and see the contents of mirco sd card
sometimes the "usb to pc" setup may be set to disk content instead of activesync
check : settings/system/usb to pc

Ive had this problem a little over a month now, couldnt find a solution neither. For me an error comes up saying "device not recognised" (i opened up the device, checked for any hardware f ups, couldnt find any.. Although it cant be software either coz if flashed so many times after it with the same problem.. Really weird. If you find a solution, id love to know it to.
Regards

Is there way we can raise this so more people can see this issue.
I have install roms before the issue and since it happened I have done via the MicrosSD.
There must be a way of sorting this
Will a task 29 help?
Dark Ninja said:
Ive had this problem a little over a month now, couldnt find a solution neither. For me an error comes up saying "device not recognised" (i opened up the device, checked for any hardware f ups, couldnt find any.. Although it cant be software either coz if flashed so many times after it with the same problem.. Really weird. If you find a solution, id love to know it to.
Regards
Click to expand...
Click to collapse

you could try a task 29 or install a original rom to see if the problem go away

skodann said:
you could try a task 29 or install a original rom to see if the problem go away
Click to expand...
Click to collapse
Sorry I cannot connect to my PC in any way other than bluetooth or MicrosSD so I cannot use Task 29.
I'll try a stock rom.
Does anyone know where to find the latest stock ROM from orange UK
Thanks for the Advice skodann

MOD EDIT - Moved to General discussion as not related to rom development

Task 29 cannot be done because of the USB port not funtioning.. and flashinga stock rom didnt work, maybe it needs to be done by USB?
BTW, should say this before, once you flash stock, you cant go back to HSPL as HSPL can not be flashed without USB..

[Q] PC driver for legend doesn't work!

I can't use HTC sync between my pc and my legend, i can't transfer any files between them either, the only thing i can do when i connect it to my PC, is to recharge it..
My PC says that it cannot install any drivers, and i have tried to install them manually, but without any luck.
What should i do ?

buusing said:
I can't use HTC sync between my pc and my legend, i can't transfer any files between them either, the only thing i can do when i connect it to my PC, is to recharge it..
My PC says that it cannot install any drivers, and i have tried to install them manually, but without any luck.
What should i do ?
Click to expand...
Click to collapse
What OS and version are you using for starters (i.e. Windows XP, Vista, 7 etc)

And not last, what ROM do you have? Stock HTC or a cooked one?

buusing said:
I can't use HTC sync between my pc and my legend, i can't transfer any files between them either, the only thing i can do when i connect it to my PC, is to recharge it..
My PC says that it cannot install any drivers, and i have tried to install them manually, but without any luck.
What should i do ?
Click to expand...
Click to collapse
I suddenly had a problem where my Legend would charge over USB but there was no indication on the phone that sync was available.
I tried a bunch of different roms. Even going so far as to revert to a stock ROM.
Nothing worked. I ended up putting it in as a warranty return for repair.
One strange thing was it would still connect in Fastboot and recovery, give that a try. If so, you have the same strange problem I had.
E.E.

I have tried on both win XP and Win 7, i have unrooted my legend to ver. 1.31

eepunk said:
I suddenly had a problem where my Legend would charge over USB but there was no indication on the phone that sync was available.
I tried a bunch of different roms. Even going so far as to revert to a stock ROM.
Nothing worked. I ended up putting it in as a warranty return for repair.
One strange thing was it would still connect in Fastboot and recovery, give that a try. If so, you have the same strange problem I had.
E.E.
Click to expand...
Click to collapse
I think that i may have the same problem as you, though i can charge it through the computer. But i can't access my SD card and i can't use HTC sync

HTC Sync is a dog

[Q] usb connection problem ...

hi there,
before i flashed my new htc magic i had normal usb connection. adb and fastboot worked fine.
but now i have flashed the new hboot (Engineering SPL 1.33.2004) and a new rom (BeatMod AOSP 2.2.1). when i connect my phone the power led turns on but no usb connection! in the device manager error code (43) UNKNOWN DEVICE. searched the forum and dr.google but till now no anwer found.
i tried to flash back to factory default rom, with NHB method, still no usb connection...
so pls, is there something i missed till flashing or is just my usb port crasched?
beside, FASTBOOT works fine!
thx in advance.
Lg phoenix20815

Have you tried reinstalling HTC Sync along with the drivers?

keinengel said:
Have you tried reinstalling HTC Sync along with the drivers?
Click to expand...
Click to collapse
yep, no chance that my device is recognized. downloaded the x86 and x64 drivers for android. but the UNKNOWN DEVICE dont let me install it.... im really

Last time I had that problem I had to uninstall everything android-related, use USBDeview to remove all android devices and start from scratch.
You say you flashed the official nbh and it still doesn't work? Did the flashing work fine?

keinengel said:
Last time I had that problem I had to uninstall everything android-related, use USBDeview to remove all android devices and start from scratch.
You say you flashed the official nbh and it still doesn't work? Did the flashing work fine?
Click to expand...
Click to collapse
thx for the tipp, used the USBDEview to remove the drivers, but it didnt worked.
the solution was to flash new Hboot and Rom! strange, but i think the other rom was broken?!
ng

Glad you got it working, sorry I couldn't help

HD2 USB Not Working / Can't be Detected

Just bought a used HD2 (TMOUS). I checked the bootloader and it already had HSPL installed. However, I wanted to flash stock ROM and do task29 prior to installing HSPL again myself.
I flashed the stock ROM v3.14.531.1 via microSD card method. Then I tried to run task29 and it failed. Bootloader wouldn't detected the USB connection. I also try to install HSPL but it doesn't work. I get an error: USB COnnect Failed!
When I connect to PC or wall charger, the phone charges perfectly fine. I even see the icon that says its connected.
When I am on the bootloader and connect the phone to my PC via USB, the white background area says "Serial" and it doesn't change to "USB".
I tried using different USB cables and also different PC, but still no luck.
What is wrong? Why can't I connect via USB? Help please.

Have you tried droidexployer? Doubt that'll work but worth a shot. What might be wrong is you don't have the proper drivers installed.
Sent from my Desire HD-2 using XDA App

htccraze said:
Have you tried droidexployer? Doubt that'll work but worth a shot. What might be wrong is you don't have the proper drivers installed.
Sent from my Desire HD-2 using XDA App
Click to expand...
Click to collapse
Droidexployer is for devices running rooted android. mine is still stuck on windows, i can't install hspl in order to run android...
i am sure its not a driver problem because i have another hd2 which connects perfectly fine.

Have you tried it on a different usb port on the pc? Sometimes one will work while another won't for some reason. Also remember to check the options in ActiveSync or WMDC to ensure usb connections are allowed, seems a stupid mistake, but one I have made myself before. If all that fails, maybe try on a different pc or with a different usb cable. Sorry for the super simple answers, I see you're not a brand new user, but its often these simple little things that hang us up

Change the battery
Change the battery ?

I seen your comment that said you already had hspl so I just assumed it was on android, sorry. Yea the different usb ports is a great idea if it wasn't for the fact that you even tried it on a different computer as well. Since you said you bought it used would you mind saying where from? I've known people who have problems with they're phone & can't find out how to fix it so they try and sell it on ebay. If you did get it from there the best thing to do is contact the seller and explain your problem. Ask if it had this problem before and say you don't want this phone if it's not repairable. With ebay you only have a short time to file a complaint if it leads to that.
Sent from my Desire HD using XDA App

another "simple" thing..
check for dirt or fluff in usb port

same here but I have EU version of HTC HD2...
also i Have MIUI 1.8.5. Gibgerbread 2.3.5 and same thing with bootloader...when start phone everything works fine !!!
If you find any solutions please write it to me so i can solve problem! Thanks

Are you able to charge the phone? if not, it's possible the microusb port is broken.

yes able to charge phone....i think its manufacture something cause tryed to connect to other PC with other USB and still same prob.

sportman123 said:
yes able to charge phone....i think its manufacture something cause tryed to connect to other PC with other USB and still same prob.
Click to expand...
Click to collapse
Have you installed windows mobile device center?

I am having the same issue. It worked a couple weeks ago. Now I can not get USB connection in MAGLDR or Bootloader...
Any help?

Yeah, me too.
Get your self a new sparkly xoom and wanna put android on my hd2. Oh well no mobile internet for my xoom. Unless any one knows of any wm6.5 app/prog that'll do it?
Arty U.K.