Database Users

used to support acer...now?

I just emailed acer to stress to them (as if they care) my upsets. I own an acer netbook that i loved. It was a good product, never caused me any problems that wernt user error. When i saw they had a tablet i didnt even hesitate to buy it. I figured it would be a great product like the experience ive previously had.
When i saw all of the hate threads about the bugs and lack of updates i patiently waited by with faith on acer.
3.2 is around the corner and there is still no "official" 3.1 update for most countries. There are still huge bugs in the open with no official fix. This is my first android device, and im disappointed.
I will most likely be looking for another tablet. One with support from its manufacturer. The support from the community here have been great though, so thank you to everyonewho contributes.
I may hang on to this device a little longer and see what happens but right now im feeling like i made the wrong decision when i bought this.
I dont normally make posts like this but i just felt like saying something.
/rant

n1nj4dude said:
When i saw all of the hate threads about the bugs and lack of updates i patiently waited by with faith on acer.
3.2 is around the corner and there is still no "official" 3.1 update for most countries.
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The 3.1 update is already released in many countries and others will get it in a few weeks. And to be honest, Acer told you that the update will come in late June, early July, so it's pointless to expect it any earlier than that.
There are still huge bugs in the open with no official fix. This is my first android device, and im disappointed.
I will most likely be looking for another tablet. One with support from its manufacturer. The support from the community here have been great though, so thank you to everyonewho contributes.
I may hang on to this device a little longer and see what happens but right now im feeling like i made the wrong decision when i bought this.
I dont normally make posts like this but i just felt like saying something.
/rant
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This is my first Android device too, and well, I'm actually very happy with it. A few niggles here and there, but those are all Google's doing and they'll exist on all the other Honeycomb tablets, too. One can only hope Google puts some effort into polishing it.
Still, there's no way in hell I'm gonna let go of my tablet.

Unless you can return the device for a refund/exchange I'd say hold onto it until Kal-El is out. That hardware is going to be nice and hopefully Google will have worked on the code side some too.

WereCatf said:
The 3.1 update is already released in many countries and others will get it in a few weeks. And to be honest, Acer told you that the update will come in late June, early July, so it's pointless to expect it any earlier than that.
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Many countries? Please do show me. And hacked roms/ ports dont count, i never said i expected it before the release date (which btw has not been 'told' officially for the US.) But the fact they are this many weeks behind competitors is bad for their business.
WereCatf said:
This is my first Android device too, and well, I'm actually very happy with it. A few niggles here and there, but those are all Google's doing and they'll exist on all the other Honeycomb tablets, too. One can only hope Google puts some effort into polishing it.
Still, there's no way in hell I'm gonna let go of my tablet.
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For my first android device it isnt horrible, i just think acer could be doing a lot better.
muqali said:
Unless you can return the device for a refund/exchange I'd say hold onto it until Kal-El is out. That hardware is going to be nice and hopefully Google will have worked on the code side some too.
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Thank you, i will do this. I honestly havent heard about this tablet till just now, after looking it up, its got my interest peaked.

Thank you, i will do this. I honestly havent heard about this tablet till just now, after looking it up, its got my interest peaked.
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Kal-El is the Tegra 3 chipset iirc. So not just any one tablet. Although unless Acer changes their bootloader stance I'll go with Asus' the next time around.

Patience is a virtue
wait until 5th july to start be upset.
and you expect what more???
for the price and the quality really!!!! this tablet is far better than some others all things compared... depends what you need.
I bought 2 tablets and 2 phone from ACER the same month. and I am purely satisfied with what I got.
I do not expect perfection at the first release... wait for the A100 or the future Iconia Tablet.... I think that will be something really awesome.

This is not the right attitude to have on xda!
Very few tablets have gotten 3.1 and none of the manufacturers has released it world wide.
Today we got the 3.1 update (unofficial) and the 3.1 kernel.
It is by all means a day of joy and the bootloader barely makes a difference. We got clockwork anyway!

Bec07 said:
This is not the right attitude to have on xda!
Very few tablets have gotten 3.1 and none of the manufacturers has released it world wide.
Today we got the 3.1 update (unofficial) and the 3.1 kernel.
It is by all means a day of joy and the bootloader barely makes a difference. We got clockwork anyway!
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What Bec said -
Had my tablet for two weeks now - used vcache's thread in the dev section to get the most recent OTA upgrade - rooted with modded Gingerbreak - removed bloatware apk's (and backed them up) and spent a couple days learning about the system. Thanks to xda - my tablet is able to pick up on a ad-hoc wi-fi network hotspotted from my cheapo VM Samsung Intercept (25$ USD a month for unlimited 3g - cannot do much better then that) - and I have perfect video playback for watching movies on the go (assuming I take the time to convert those pesky 720/1020 .mkv files to something the a500 can hardware decode).
16 gb internal storage - 32 gb on my microsd - 32 more gb on a USB stick I can plug in - this thing runs like greased lightning! Running the 144.07 official Acer version (as far as I can tell - early releases of 3.1 for this device do not yet support hardware decoding for video - i have been away a few days and this may be outdated).
Again - patience is a virtue. In the meantime - have you made sure you are running the latest OTA version and have you tried rooting your device and trimming away some of the fat? It is literally a 10 min fool proof process - the only thing you need to remember is to keep a safe backup of any system files you remove. Once Acer updates with another OTA version - you simply restore the system files and update. Very simple.

muqali said:
Unless you can return the device for a refund/exchange I'd say hold onto it until Kal-El is out. That hardware is going to be nice and hopefully Google will have worked on the code side some too.
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And hopefully a nexus series tablet, thats my next tablet.......now to go sell some old toys of mine to get ready
Sent from my A500 using XDA Premium App

I i think I came off to strong. I don't hate this tablet. The device itself is great, and being a first time android user, I already like it more than ios.
And honeycomb 3.0.1 is not a bad firmware.
My beef is with Acer, maybe I was just expecting to much from them. And maybe they are slow to the gun for good reasons we/I don't know about. I just think as a company who is in direct competition with motorola and Asus they should be more responsive to what's happening around them. But again this is my opinion, and I know you all will have yours,
And I don't have an attitude directed at xda as a couple of you seem to think, xda community has done nothing but provide support and advice when needed. The short time I've been here I've learned a lot from many of you, so thank you. (Excuse my typos, my soft keyboard keeps force closing some reason)

again
Have you checked out the OTA update thread in the dev section and made sure you are running a updated version? If anything - patching to the latest OTA dramatically improved my browser experience.

entropy.of.avarice said:
Have you checked out the OTA update thread in the dev section and made sure you are running a updated version? If anything - patching to the latest OTA dramatically improved my browser experience.
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Sorry I missed your first post, yes I am running the most recent version

Transformer Prime release date delayed to December(FALSE RUMOR)

Verified not true by NVIDIA.

hope it's not delayed too long (or at all). google should have been working with them all along to get ics out there and now they're going to pull this crap at the last minute? i'm fairly sure most of us would rather it release with honeycomb sooner and deal with an update later. we'll see what happens on the 9th.

If it still hit christmas, I think it's the smartest move to make.
First reviews are critical for a product commercial succes and releasing the Prime with Honeycomb instead of the more polished ICS could really hurts it. Even if it's updated 2 week after, demonstration products in store will likely stay with honeycomb for a while making it just a prettier and maybe smoother version of every other tablet already on the market.
Asus wants to make this right, Google wants to make this right, if they do, we ll have the Nexus Prime we were waiting for, except it won't be a phone.

Well, a release date wasn't even set yet so in that way it isn't delayed either... But I rather have it they just release it and update it quickly then wait with release.
I can imagine the same goes for asus, earlier release means more sales (simply because of specs) regardless of ICS. As long as they are the first to get it on their tablet they should be fine. It's not as if they loose sales to other ICS tablets when they release it sooner.
@kokusho: And now reading your comment... that's fair enough and true indeed.

I guess it's a good decision. No one apart from Asus has said a word about a quad-core or ICS (only updates to available models). With this move, Asus will be the first to release a quad-core tablet or an ICS one.. and it's doing both at the same time!! This will have some great atention from the media, and I'm sure asus will benefit agains others from that.

Yeah, I agree this was probably the best move for both Google and ASUS, but now I will probably have issues getting one. I'm in the States for another week or so before going back to Germany, and if the Jan 6 EU date is true then my Christmas has been ruined

TrailorParkKid said:
Yeah, I agree this was probably the best move for both Google and ASUS, but now I will probably have issues getting one. I'm in the States for another week or so before going back to Germany, and if the Jan 6 EU date is true then my Christmas has been ruined
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why would it be the best move? you are expecting it to be developed/tested/released within a month on the Prime. It is going to be glitches galore and then they are going to have to do another patch for ICS. By that time, people will be upset that they got such a bad experience with ICS that they will jump ship.
Ship with what you know works (honeycomb) then do a later upgrade to ICS. its the hardware that people wants and a decently stable software. People don't complain about "upgrades" but people will complain about "delays".

jblah said:
why would it be the best move? you are expecting it to be developed/tested/released within a month on the Prime. It is going to be glitches galore and then they are going to have to do another patch for ICS. By that time, people will be upset that they got such a bad experience with ICS that they will jump ship.
Ship with what you know works (honeycomb) then do a later upgrade to ICS. its the hardware that people wants and a decently stable software. People don't complain about "upgrades" but people will complain about "delays".
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True, but with Google working so closely with ASUS, maybe they'll get it done well enough for a stable release. And ultimately, I'm happy to see the Prime become the marquee ICS tablet.
Assuming this report is true, of course.

morphiend said:
hope it's not delayed too long (or at all). google should have been working with them all along to get ics out there and now they're going to pull this crap at the last minute? i'm fairly sure most of us would rather it release with honeycomb sooner and deal with an update later. we'll see what happens on the 9th.
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It's no secret that samsung has been google's star all this time. I've been saying that's a mistake since the beginning. Looks like google has finally realized this was a huge mistake for ignoring asus all this time.
It's not just google that's been ignoring the asus transformer. Mainstream media rarely mentions it as well. As a matter of fact, even though the transformer sold a lot better than the galaxy tab 10.1, the transformer made it to the list of tablets that should have died along with the HP touchpad and the galaxy tab didn't get on that list. The tech media bias against the transformer is astounding.

goodintentions said:
It's no secret that samsung has been google's star all this time. I've been saying that's a mistake since the beginning. Looks like google has finally realized this was a huge mistake for ignoring asus all this time.
It's not just google that's been ignoring the asus transformer. Mainstream media rarely mentions it as well. As a matter of fact, even though the transformer sold a lot better than the galaxy tab 10.1, the transformer made it to the list of tablets that should have died along with the HP touchpad and the galaxy tab didn't get on that list. The tech media bias against the transformer is astounding.
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i don't understand what the tech media gains from not giving props to the TF. but now that you mention it, you are right. we dont' hear a lot about ASUS anywhere.

jblah said:
why would it be the best move? you are expecting it to be developed/tested/released within a month on the Prime. It is going to be glitches galore and then they are going to have to do another patch for ICS. By that time, people will be upset that they got such a bad experience with ICS that they will jump ship.
Ship with what you know works (honeycomb) then do a later upgrade to ICS. its the hardware that people wants and a decently stable software. People don't complain about "upgrades" but people will complain about "delays".
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Click to collapse
I tend to agree with this. This move could actually backfire for Asus. The current state of HC isn't all that different from ICS, from a GUI / basic functionality standpoint, and certainly isn't going to be a major differentiator to the avg. Joe. Give John Doe a Prime w/ HC and a Prime w/ ICS and he isn't going to notice much of a difference in average use. It's only the tech heads who are going to gush over the OS upgrade.
Trying to hammer out an ICS build and load it onto the Prime just before launch does smell like a potential disaster. New versions of any OS always come w/ a punchlist of bugs, some of which might turn people away. I think Asus should have gone the conservative route in this case.

the_gunner said:
Trying to hammer out an ICS build and load it onto the Prime just before launch does smell like a potential disaster. New versions of any OS always come w/ a punchlist of bugs, some of which might turn people away. I think Asus should have gone the conservative route in this case.
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What is wrong about teaming up with Google to finish a final build of ICS for the launch of the Transformer? It isn't like ASUS is taking the source and doing what they want with it, Google is actually sending their own engineers and developers in to ASUS to help work out the bugs or any issues. If anything, this means Asus and Google are serious about making all 4.0 devices the best they can be.
However, this is a Digitimes article and I take it with a grain of salt. Everyone else should, too. They have been wrong many many times.

jblah said:
i don't understand what the tech media gains from not giving props to the TF. but now that you mention it, you are right. we dont' hear a lot about ASUS anywhere.
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The tech media, IMHO, is composed almost entirely of ifanboys. They like to focus on android tablets that are a disaster, like the moto xoom. It was a tablet that was almost twice the weight, twice the thickness, and twice the price as the ipad 2, and tech media loved to bring it up over and over.
The galaxy tab 10.1 looks almost identical as the ipad2, and the tech media loves to bring it up as an example of a copycat of the ipad 2.
On the other hand, the transformer is an original product. It's the only tablet out there that has the potential to be productive as well as fun and games. Sales wise, it's doing far better than all the other android tablets. And there is no other company that rolls out this many updates in such a short time that responds to people's needs.
Remember the dock battery drain when it first came out? Asus very quickly came up with a fix and even offered to change out the chipset for free. Every subsequent update has been a direct response to people's complaints and criticisms. I really can't think of any other company that is this responsive to user experience and this supportive after they made the sale.
And yet tech media tend to ignore this technological marvel.
Either the tech media man up and admit they are largely ifanboys or give the asus transformer a fair chance.

dandmcd said:
What is wrong about teaming up with Google to finish a final build of ICS for the launch of the Transformer? It isn't like ASUS is taking the source and doing what they want with it, Google is actually sending their own engineers and developers in to ASUS to help work out the bugs or any issues. If anything, this means Asus and Google are serious about making all 4.0 devices the best they can be.
However, this is a Digitimes article and I take it with a grain of salt. Everyone else should, too. They have been wrong many many times.
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there isn't anything wrong with teaming up with google to get this done. that to me is a positive. the negative is that they are forcing these people to get it done in a month, test it out and then load it in ALL the TF2s for shipping. that is such a short time frame that people are bound to make mistakes. you rush development on something as important as the OS, you are looking for trouble. you end up with patches after patches of fixes and by that time people get frustrated. They do not need to rush the ICS release. They can release the TF2 with honeycomb and then upgrade to ICS when they are ready..perhaps early next year.
but i guess we'll see what they say tomorrow.

As I think more about it, what amazes me the most is that we're taking a Digitimes rumor this seriously.

I wouldn't think of this as a false rumor. Think about it! The TF2 is the only quad-core Android tablet with a release date of 2011. Asus did an excellent job with their first Android device by supporting it FAR better than any other OEM as well.
Google needs a flagship ICS tablet on its release and the Prime is the only Quad core tablet available. Even if Google hates Asus, they have to choose them.

xTRICKYxx said:
I wouldn't think of this as a false rumor. Think about it! The TF2 is the only quad-core Android tablet with a release date of 2011. Asus did an excellent job with their first Android device by supporting it FAR better than any other OEM as well.
Google needs a flagship ICS tablet on its release and the Prime is the only Quad core tablet available. Even if Google hates Asus, they have to choose them.
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Still a rumor. Besides Nov. 9 was never the release date just an official product launch event. I always suspected it would be late Nov. early Dec. release.

timlot said:
Still a rumor. Besides Nov. 9 was never the release date just an official product launch event. I always suspected it would be late Nov. early Dec. release.
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Right. In another thread, someone said that the release date is being pushed back. However, what we really have is a rumor about a change to a rumored release date...

we'll know in less than 24 hrs! speaking of which, when is the "launch" conference and where is it going to be?

no one knows/cares

ICS expected by April now?

According to Acer ANZ's Facebook page, the a500 is now scheduled to get the ICS update by April 2012 as opposed to the former January expectation.
I suppose this is better than not getting it at all
Hopefully, someone will have a fully functioning build sooner than Acer does!
The Facebook page is here: http://www.facebook.com/AcerANZ
Also, attached a picture of the comment.

I'm guessing ANZ stands for Australia-New Zealand? If so, then the same applies for India too.

If you look again, ACER ANZ have removed their comment. This can only mean 1 thing; that they were wrong/didn't know the actual date.

It will come when it comes. At least Acer is a lot faster than Samsung when it comes to software updates, especially to its "lesser known" devices........
If you are dying to get ICS there is a ROM for it over at tegra owners. Almost everything is working except for the camera. You do so at your own risk though.

masands said:
If you look again, ACER ANZ have removed their comment. This can only mean 1 thing; that they were wrong/didn't know the actual date.
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Well, I don't know about it only meaning that.. Maybe the guy's boss found out that he spilled the beans and demanded he take it down...
Anyway, we all hope he was full of it and Acer Poland was right with January. But like I said, better April than never.
Sent from my Nexus S 4G using Tapatalk

January would be good,Feb. Is OK, April is along way off. I just hope we get it.Just got a survey from Acerasking how I liked A500, responded that they should make sure that an OTA update to ICS comes soon, said that alot of people on xda developers and other Acer and android sites expect it and will be pi**ed with Acer if it doesn't come soon.I know this would be my last Acer product if it does not happen.
Wayne

Actually, let me clear up some of the confusion. The February-April ICS date mentioned was ICS estimated release for ACER's new hardware. For example, if you buy an a200 they will tell you to look for ICS starting in February as an OTA.
Again, everyone needs to watch actually what ACER is actually saying. Because they are releasing new hardware (really nice what I saw at CES) with HC, it is nuking up the waters. I stood there at CES and watched a person come up and ask 'when we getting ICS?' and they replied starting in Feb. But, when I asked the salesman, are you saying we're getting ICS on the a500, starting in Feb? The sales person said, no. That this was for these new tablets they're releasing now with HC. But, the person asking had already walked away assuming they were talking about all tablets with HC.
So a lot of people are taking this as ACER saying older equipment will also be getting the ICS OTA. This is not clear, nor has it been clear when we've talked to ACER directly. It really depends on which way the wind blows. They told the 'suits' here that it wasn't then was, and then it wasn't. So, maybe you have to drink more to understand it <lol>.
So, if you want ICS then load a custom ROM that already has it. You can always flash back if and when they release it.
TD

If it takes Acer until April to get ICS to the A500, I'll be buying anything BUT an Acer that is out with Teg3 and ICS.
Scr3w that!

kjy2010 said:
If it takes Acer until April to get ICS to the A500, I'll be buying anything BUT an Acer that is out with Teg3 and ICS.
Scr3w that!
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I think I'm with you too. CES had some really, really, really nice Teg3 ones and NO LOCKED bootloader.

Yeah... hoping I didn't get screwed over for the second time; once by motorola and now soon* by acer. I still believe in you acer!

timmyDean said:
I think I'm with you too. CES had some really, really, really nice Teg3 ones and NO LOCKED bootloader.
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Dont forget that the a500 didnt ship with a locked bootloader, that was patched in. No guarantee that the teg3 devices will stay unocked.
On another note, are the new acer tablets the same as these, but with teg3? I ask because the only reason I dont run ICS now is because I need the camera. If it isnt figured out by then (it seems more devices are getting it running now) could the camera stuff be taken from the a200or whatever?

nifterific said:
Dont forget that the a500 didnt ship with a locked bootloader, that was patched in. No guarantee that the teg3 devices will stay unocked.
On another note, are the new acer tablets the same as these, but with teg3? I ask because the only reason I dont run ICS now is because I need the camera. If it isnt figured out by then (it seems more devices are getting it running now) could the camera stuff be taken from the a200or whatever?
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You know you're right with the locked bootloader, but I was thinking of a vendor that has a policy not to lock it.
The camera is not the only issue we've had with hardware drivers on ICS. It will depend on what hardware you really need supported and/or matters to you. Some of the tablets at CES with ICS crashed or parts didn't work in some of the demos. No real big issues because they are not yet ready. The vendors that have been working on ICS for a while seem to very stable.
TD

The a 200 does not have a rear facing cam. the a 510 I am not sure. Both have a teg 2 so not much of a upgrade from the a 500. The a 700 I am not sure of because it is still so new.

timmyDean said:
I think I'm with you too. CES had some really, really, really nice Teg3 ones and NO LOCKED bootloader.
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Click to collapse
The next Asus one with the higher screen Res looked nice, but Asus support is worse than Acer's, which really isn't saying much these days.

kjy2010 said:
The next Asus one with the higher screen Res looked nice, but Asus support is worse than Acer's, which really isn't saying much these days.
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My current ASUS I like (transformer). I liked the Toshiba Thrive better right up to the last OTA which is when they locked the boot loader (removed fastboot actually).
Samsung Galaxy 10 I have is pretty good too. I'm just sick of fighting locked devices then we find an exploit then they patch it. PUKE. I'm really thinking Windows 8 might be a better solution.
TD
---------- Post added at 07:02 AM ---------- Previous post was at 06:43 AM ----------
jvillejoe said:
The a 200 does not have a rear facing cam. the a 510 I am not sure. Both have a teg 2 so not much of a upgrade from the a 500. The a 700 I am not sure of because it is still so new.
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Click to collapse
Isn't the rear camera not supported on ICS because no drivers and the one they put on the NEW A200 does? Why only the front, not sure?
Some of the hardware devices that we use on the a500 have no ICS drivers at all and non-planned (official from ACER). However we were assured that on their new line they would have all the hardware drivers for what we need. However, we have to purchase new devices. Reminds me of upgrading Windows just to find out you need to buy a new printer, or the time I had to purchase a new scanner because there were no drivers for my win98 fax/scanner when I went to XP.
So for us, ICS isn't even an option because lack of device drivers on the a500, unless that changes. But for most, maybe it won't matter. But, can you imagine waking up to find ICS downloaded on your a500 and your keyboard doesn't work? Or your mobile card? How about your blood pressure monitor, or diabetes tester? With a locked bootloader how you going fix that, and if you roll back, OTA's still keep a coming unless you can root it.
A mad house I tell you, a mad house. Sometimes I think they think we're trainable monkey's. Take your dirty stinky locked bootloader off my tablet you dang dirty ACER update.
TD

I also think I am done with acer for two reasons. Updates get postponed each and every time and that not very fair for their customers... Maybe they should hire some more programer or I don't know what..... Also the quality of build is terrible. My volume button broke and when i opened the device I saw it was based on two tiny plastic "legs" that could break anyway by hard use; so be careful with it. On the other hand the hardware it is in general good and no any software problems (with custom rom of course). If any other new device come with full USB port then bye bye acer!!!!!!!

timmyDean said:
Actually, let me clear up some of the confusion. The February-April ICS date mentioned was ICS estimated release for ACER's new hardware. For example, if you buy an a200 they will tell you to look for ICS starting in February as an OTA.
Again, everyone needs to watch actually what ACER is actually saying. Because they are releasing new hardware (really nice what I saw at CES) with HC, it is nuking up the waters. I stood there at CES and watched a person come up and ask 'when we getting ICS?' and they replied starting in Feb. But, when I asked the salesman, are you saying we're getting ICS on the a500, starting in Feb? The sales person said, no. That this was for these new tablets they're releasing now with HC. But, the person asking had already walked away assuming they were talking about all tablets with HC.
So a lot of people are taking this as ACER saying older equipment will also be getting the ICS OTA. This is not clear, nor has it been clear when we've talked to ACER directly. It really depends on which way the wind blows. They told the 'suits' here that it wasn't then was, and then it wasn't. So, maybe you have to drink more to understand it <lol>.
So, if you want ICS then load a custom ROM that already has it. You can always flash back if and when they release it.
TD
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Click to collapse
Once again, you completely miss the mark. Your lack of reading comprehension is phenomenal or you didn't even read the original post and attachment.
If you read the attachment in the original post, you would see there is absolutely no way to construe it, as even remotely referring, to some future/yet to be released Acer tablets. It was intended for current A500 owners.
IMHO, you really don't have the credibility to "let you clear up some of the confusion". Your "anti ICS upgrade" dogma, is starting to cloud your judgement and apparently your understanding of the English language.
Now, as to why the post was removed, it could be a myriad of things, either "good" or "bad", for those wishing for an upgrade.

firetruck41 said:
Once again, you completely miss the mark. Your lack of reading comprehension is phenomenal or you didn't even read the original post and attachment.
If you read the attachment in the original post, you would see there is absolutely no way to construe it, as even remotely referring, to some future/yet to be released Acer tablets. It was intended for current A500 owners.
IMHO, you really don't have the credibility to "let you clear up some of the confusion". Your "anti ICS upgrade" dogma, is starting to cloud your judgement and apparently your understanding of the English language.
Now, as to why the post was removed, it could be a myriad of things, either "good" or "bad", for those wishing for an upgrade.
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Click to collapse
You know, I would agree with you if you:
1. You were at CES with us.
2. You were a reseller of ACER tablets like us.
3. You have had reps in your office from ACER like us.
4. You personally wrote software for the ACER that is is sold in over 8 countries like us.
5. You went to the annual ACER meeting like us.
6. You wrote hardware device drivers for ACER, Toshiba, Samsung, ASUS, Lenovo, HP, HTC, . . . .Like we do!
7. You actually owned retails stores in multiple states that sells ACER products like us.
8. That your P&L showed more than 2.3 million on the ACER Cost Center in NET software sales alone like us
In other words, I hope this clears it up for you.
TD

timmyDean said:
You know, I would agree with you if you:
1. You were at CES with us.
2. You were a reseller of ACER tablets like us.
3. You have had reps in your office from ACER like us.
4. You personally wrote software for the ACER that is is sold in over 8 countries like us.
5. You went to the annual ACER meeting like us.
6. You wrote hardware device drivers for ACER, Toshiba, Samsung, ASUS, Lenovo, HP, HTC, . . . .Like we do!
7. You actually owned retails stores in multiple states that sells ACER products like us.
8. That your P&L should more than 2.3 million on ACER NET software sales alone like us
In other words, I hope this clears it up for you.
TD
Click to expand...
Click to collapse
So you didn't read the original post of this thread and its attachment?

firetruck41,
I'm just trying to share with you where these dates are coming from and they are coming from NOT some per speculation or something else.
Thanks

Get ICS from Motorola Officially [Raise Your Voice]

As my previous thread says Atrix may get ICS officially from Moto! getting good response from the Atrix users of XDA.
Many told to raise the voice on the Official Motorola Forum. I think that's a very good idea.
So I found the thread on Motorola Support Forum which discussing ICS on Atrix
So I urge all the commenters who commented on my previous thread should also leave a comment on Motorola Atrix ICS Thread on Motorola Official Forum.
Please leave a comment there. It may help us to get the ICS soon.
Unity is strength. I'm also thinking to tweet about it to Motorola. So lets start it. If we can trend #GiveICStoAtrix on twitter Motorola must look this matter heavily.
So I'm tweeting now.
@Motorola Give Motorola Atrix ICS Support. The phone worth it. #GiveICStoAtrix
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Click to collapse
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If any of you use twitter just tweet this message.
@Motorola Give Motorola Atrix ICS Support. The phone worth it. #GiveICStoAtrix
Click to expand...
Click to collapse
We'll get the ICS. Inshallah. Unity is strength. Let's roar together. Motorola will have to listen then.

I will not buy a motorola phone any more.That is the best answer.Although it can updates,the kernel is still 2.6 32

I have been following that thread, and posting in it, for a while now. The vast majority of posts are just people saying they will not buy a Motorola phone again. No useful information it it.

I have been an active follower for that thread since beginning .. believe me moto is stubborn .. just waiting for our cool Dev's to get CM9
@Motorola Give Motorola Atrix ICS Support. The phone worth it. #GiveICStoAtrix done .. hope there's someone listening on the other end ..

retweeted. i completely agree. It's a shame that it's ok for a company not to update software on a phone that is less than a year old. especially when we are talking about what should be an open source operating system.

I don't see a single reason for Motorola to provide ICS for Atrix.
Would you agree to buy ICS upgrade for $5? $10? $0.99? I myself even consider to pay up to $50.
Why would they provide anything for free to those who already paid in full?
We have no subscription type with monthly payments to ask.
How could they protect those paid updates from XDA hackers? (not that I have anything against the wonderful XDA community?)
I want to point that majority of us will not buy another Moto phone FOR A LIMITED PERIOD OF TIME. Till our next favorite brings back the same crap for their next generation devices...
OK, so Moto will be happy to sell next devices to those who didn't eat Atrix ICS issue. And Sony, LG, Samsung will sell to us.
In few years all of us have to decide again to whom we will like or curse...
I'm not expecting anything from a corporation like Moto fro free.
Only community driven efforts will bring us workable ICS...

sms2000 said:
I don't see a single reason for Motorola to provide ICS for Atrix.
Would you agree to buy ICS upgrade for $5? $10? $0.99? I myself even consider to pay up to $50.
Why would they provide anything for free to those who already paid in full?
We have no subscription type with monthly payments to ask.
How could they protect those paid updates from XDA hackers? (not that I have anything against the wonderful XDA community?)
I want to point that majority of us will not buy another Moto phone FOR A LIMITED PERIOD OF TIME. Till our next favorite brings back the same crap for their next generation devices...
OK, so Moto will be happy to sell next devices to those who didn't eat Atrix ICS issue. And Sony, LG, Samsung will sell to us.
In few years all of us have to decide again to whom we will like or curse...
I'm not expecting anything from a corporation like Moto fro free.
Only community driven efforts will bring us workable ICS...
Click to expand...
Click to collapse
It's not a question of reasons not to provide ICS. Any introductory business class will tell you that customer loyalty is a very important thing. Happy customers bring in more customers. Plus, a company that supports updates for their devices for more than 1 or 2 years would be a major selling point.
The fact is, it wouldn't cost motorola that much to port ICS for tegra devices. the xoom already has it, they would just have to employ 2/3 engineers for a month to port the proper binaries. And it would be major news and publicity.
I don't see a single reason for them NOT to port ICS for the atrix. Or at least port the binaries.
And why in the hell would anyone pay for an open source operating system?

If Moto decides to push ICS to the atrix, they have to do extra work to make FP scanner and webtop to work. FP being exclusive to the original Atrix only, and webtop being exclusive to just a handful of devices, of which only the newest device (Razr) being announced for ICS. If Motorola decides to update the Atrix (and photon and Atrix 2), it will be labor with very little return on investment. Yes it is an oversight that makes Motorola look bad, but the only people who care are Android enthusiasts which unfortunately is a small margin of their customer base. And the carriers may not be willing to continue supporting these devices through their network so it's a gamble, and not completely up to Motorola.
The next difficulty is to push the updates through the carriers. This can take 8 months to a year or more to complete, if approved. Some users in certain countries are only just recently able to obtain Gingerbread officially. Yes Google's policy is to maintain updates for 18 months, however the Atrix came out prior to the merger (which is still pending) so I don't have high hopes for that argument to prevail.

SirFork said:
If Moto decides to push ICS to the atrix, they have to do extra work to make FP scanner and webtop to work. FP being exclusive to the original Atrix only, and webtop being exclusive to just a handful of devices, of which only the newest device (Razr) being announced for ICS. If Motorola decides to update the Atrix (and photon and Atrix 2), it will be labor with very little return on investment. Yes it is an oversight that makes Motorola look bad, but the only people who care are Android enthusiasts which unfortunately is a small margin of their customer base. And the carriers may not be willing to continue supporting these devices through their network so it's a gamble, and not completely up to Motorola.
The next difficulty is to push the updates through the carriers. This can take 8 months to a year or more to complete, if approved. Some users in certain countries are only just recently able to obtain Gingerbread officially. Yes Google's policy is to maintain updates for 18 months, however the Atrix came out prior to the merger (which is still pending) so I don't have high hopes for that argument to prevail.
Click to expand...
Click to collapse
Fingerprint scanner support is actually a native ICS feature, so they only have to rebuild webtop.
Sent from my MB860 using xda premium

Who wants to run a stock blur rom anyway. All we need is drivers.........
Sent from my MB860 using Tapatalk

tsdedst said:
It's not a question of reasons not to provide ICS. Any introductory business class will tell you that customer loyalty is a very important thing. Happy customers bring in more customers. Plus, a company that supports updates for their devices for more than 1 or 2 years would be a major selling point.
The fact is, it wouldn't cost motorola that much to port ICS for tegra devices. the xoom already has it, they would just have to employ 2/3 engineers for a month to port the proper binaries. And it would be major news and publicity.
I don't see a single reason for them NOT to port ICS for the atrix. Or at least port the binaries.
And why in the hell would anyone pay for an open source operating system?
Click to expand...
Click to collapse
Yeah! I also don't see any major reason NOT to get the ICS for Atrix. Besides, just think how bad reviews they will get when they won't update such powerful device like Atrix to ICS. People will sue them. I don't think Sanjay Jha is that much fool!

Went through that cumbersome registration period just to post a reply to that post.
Doubt it will achieve anything.

Forceflow said:
Went through that cumbersome registration period just to post a reply to that post.
Doubt it will achieve anything.
Click to expand...
Click to collapse
Yeah! Its a bit annoying! The site is slow because it uses HTTPS! But why will we leave any stone unturned? We'll have to try every possible way to get this precious ICS for us. Coz we worth it. Thanks for your support anyways.

saiftheboss7 said:
Yeah! I also don't see any major reason NOT to get the ICS for Atrix. Besides, just think how bad reviews they will get when they won't update such powerful device like Atrix to ICS. People will sue them. I don't think Sanjay Jha is that much fool!
Click to expand...
Click to collapse
People will sue cause they didnt get 4.0 on their phone? Thats a bit much.
Sent from my MB860 using XDA App

I was part of the movement to get GB to Atrix in UK ....
and guess what I figured, no one who matters at Motorola looks at the official forums ....
and they went on to ignore their own forums and almost always posted any news regarding the issue on facebook and twitter first ....
And finally after thousands of posts and several bannings they only released the update on 29th of November 2011 a full year after the release of Nexus S the first GB phone ....
Still I've gone back posted

We should create a petition and a united group on social nteworks like Google+, Facebook,Twitter !!!!

It's not going to help
I don't reckon anything users DO can help. What will help is if people continue to buy/activate/use this awesome phone they've called the Atrix.
Just like with the DEV support the Moto Defy got/is getting, the more people that are actually going to take advantage of the update, the more DEVs (and hopefully Moto) will get interested. Though, if Moto were interested, they would already be working on ICS for Atrix and we wouldn't even know it.
AND the Xoom tablet is getting ICS first, then maybe RAZR (the new one) then other NEW phones...then MAYBE Atrix (oh and Atrix 2 will be ahead of us). So don't hold your breath...just hoping the DEVs can crack these camera and video issues.
Enjoy the device for what it is...an awesome phone. Bagging motorola isn't going to help us get anything. Get a nice stable build of CM7 or whatever flavour ROM you like and this phone flies.
euplio said:
We should create a petition and a united group on social nteworks like Google+, Facebook,Twitter !!!!
Click to expand...
Click to collapse

saiftheboss7 said:
As my previous thread says Atrix may get ICS officially from Moto! getting good response from the Atrix users of XDA.
Many told to raise the voice on the Official Motorola Forum. I think that's a very good idea.
So I found the thread on Motorola Support Forum which discussing ICS on Atrix
So I urge all the commenters who commented on my previous thread should also leave a comment on Motorola Atrix ICS Thread on Motorola Official Forum.
Please leave a comment there. It may help us to get the ICS soon.
Unity is strength. I'm also thinking to tweet about it to Motorola. So lets start it. If we can trend #GiveICStoAtrix on twitter Motorola must look this matter heavily.
So I'm tweeting now.
If any of you use twitter just tweet this message.
We'll get the ICS. Inshallah. Unity is strength. Let's roar together. Motorola will have to listen then.
Click to expand...
Click to collapse
nice Initiative, But i afraid Motorola doesn't hear our voice....

I highly doubt Motorola gives a shiit about their users.

Feels like being hit and run by Moto..
Sent from my MB860 using Tapatalk 2

Read before posting regarding any future updates ("Jelly Bean") and transformer tf101

Read before posting regarding any future updates ("Jelly Bean") and transformer tf101
People need to stop worrying and asking about when ASUS will release the ICS update.
Its not like they said they will never update it or they have dropped support. And don't forget how often we had updates during honeycomb and how quickly things were patched. More often then other competition devices.
There is a lot of work put into making a working device. The developers on xda itself take a long time before they have anything fully functional. Not to mention trying to troubleshoot the bugs that pop up.
1) Google releases the source code for the operating system. Once its released developers have to comb through the whole source dump to understand whats going on and what has to be done before doing anything. And its not just one developer who has to do this, but the entire team thats working on it. It takes time. (They have a life too so give them a break)
2) Then the most important and the most dificult part is getting the drivers incorporated properly and making sure they are functioning. It might sound easy but its not. Most of the time making something work might break something else (same goes for fixing bugs).
3) Not everything happens in one go. Just like the developers here on xda have alpha and beta releases, so do techs at any company (i.e. AUSU). The builds have to be tested and tested and retested before gettng approval.
4) No company is obliged to give any software updates. And if they are then they can release the update when they feel like it. Even if you abandon or sell this device and buy another android device, it will most likely also be in this same situation.
5) NOT EVERY OWNER OF ASUS TRANSFORMER TF101 IS ON XDA or CARES ABOUT ROOT. There are a mojority of owners that have little to no knowledge regarding rooting, roms, upgrades, or even xda. And most of them dont really care as long as the device is functioning properly. Thus releasing a premature update to the masses will be wrong and very bad for marketing.
6) Remember that a new android os is released almost every 6-7 months. So the whole process has to start all over again. And not to mention that most devices that have gingerbread will be getting their ICS update by the end of 1st quarter or during the 2nd quarter (mostly the information given by the companies are very unreliable and could take longer or the devices might get abandoned). And by the time those devices get ICS updated, there will be another android version ready to be released.
7) IT WILL BE RELEASED WHEN ITS READY. So dont fill the general forum section with threads regarding the release of ICS. The whole first page is filled with it already. (I am sorry that i added this to the list too but seriously people need to calm down a little).

Oh no, another ICS TF101 thread!!!!

shahbaz5588, your post was well reasoned and displayed both logic and common sense, and it's a damn shame that none of it seems to have any place here.

Shahbaz5588, please read this thread before posting another ICS thread. Jesus christ...

@goodintentions lol atleast people will read it twice now

I kinda wish for ASUS to be more transparent with their consumers.

Just what we need a new mod with 24 posts posting on ICS.

So, tl;dr: Developing is hard, shut the **** up and suck it up?
I don't think so.

sh
shahbaz5588 said:
People need to stop worrying and asking about when ASUS will release the ICS update.
Its not like they said they will never update it or they have dropped support. And don't forget how often we had updates during honeycomb and how quickly things were patched. More often then other competition devices.
There is a lot of work put into making a working device. The developers on xda itself take a long time before they have anything fully functional. Not to mention trying to troubleshoot the bugs that pop up.
1) Google releases the source code for the operating system. Once its released developers have to comb through the whole source dump to understand whats going on and what has to be done before doing anything. And its not just one developer who has to do this, but the entire team thats working on it. It takes time. (They have a life too so give them a break)
2) Then the most important and the most dificult part is getting the drivers incorporated properly and making sure they are functioning. It might sound easy but its not. Most of the time making something work might break something else (same goes for fixing bugs).
3) Not everything happens in one go. Just like the developers here on xda have alpha and beta releases, so do techs at any company (i.e. AUSU). The builds have to be tested and tested and retested before gettng approval.
4) No company is obliged to give any software updates. And if they are then they can release the update when they feel like it. Even if you abandon or sell this device and buy another android device, it will most likely also be in this same situation.
5) NOT EVERY OWNER OF ASUS TRANSFORMER TF101 IS ON XDA or CARES ABOUT ROOT. There are a mojority of owners that have little to no knowledge regarding rooting, roms, upgrades, or even xda. And most of them dont really care as long as the device is functioning properly. Thus releasing a premature update to the masses will be wrong and very bad for marketing.
6) Remember that a new android os is released almost every 6-7 months. So the whole process has to start all over again. And not to mention that most devices that have gingerbread will be getting their ICS update by the end of 1st quarter or during the 2nd quarter (mostly the information given by the companies are very unreliable and could take longer or the devices might get abandoned). And by the time those devices get ICS updated, there will be another android version ready to be released.
7) IT WILL BE RELEASED WHEN ITS READY. So dont fill the general forum section with threads regarding the release of ICS. The whole first page is filled with it already. (I am sorry that i added this to the list too but seriously people need to calm down a little).
Click to expand...
Click to collapse
shut up...

Opps i posted on another thread before I read this one....me bad...just not very good at following commands Yes it wil be here when it gets here

you could always ignore the damned threads. and thanks a bunch for Contributing another thread about ics for the tf101. do note sarcasm is included in this post. and should be read with a tone of extreme annoyance
Sent from my XT910 using xda premium

shahbaz5588 said:
There is a lot of work put into making a working device. The developers on xda itself take a long time before they have anything fully functional. Not to mention trying to troubleshoot the bugs that pop up.
Click to expand...
Click to collapse
You've missed one small but crucial thing... Asus' devs already released ICS over a month ago, for the Prime. If you seriously believe there's a single significant difference between the two builds beyond drivers, I have a bridge I'd like to sell you.
And guess what? Asus doesn't make the drivers... the suppliers do. Those drivers have also been available for almost a month in public for other closely related devices like the Xoom, and will have been available to Asus long before that. You know, back when Asus was working on the TF101 and TF201 updates, simultaneously. (You don't seriously believe they have two separate teams working on near-identical builds in isolation, do you? If so, time to start clearing shelf space for the second bridge I'm selling you... they'll look so CUTE side by side on your mantelpiece.)
Not to mention, Asus' own statements don't add up. It's not just that we've been promised the update in December, January, February, and now March, either. I'm talking basic inconsistencies.
First it was "We're all done, we're just waiting for Google."
Then it was "Actually, we're waiting for our engineers. It's Chinese New Year's fault."
The only consistency is that Asus won't blame themselves. Truth be told, the update is almost certainly complete, to the same level as the Prime build, and was available inside Asus at the same time. It will have finished in-house testing--something Asus doesn't seem to do much of, given basic problems that have slipped by unnoticed in previous public releases-- at exactly the same time as the Prime build did.
Most likely the only reasons we're still waiting a month later are twofold. A little exclusivity for Asus' much-maligned, troubled newer and more expensive hardware, and the fact they then realized they had some fundamental problems in that joint ICS build that were bricking Primes, and would also be bricking TF101s that were still under warranty, and have sold in far greater numbers.
When will we TF101 users get ICS? My guess is, ~2 weeks after TF201 users get an ICS build that doesn't result in a flurry of warranty service. Most likely in mid-late March, as I've said for weeks now...

Sorry, but that's bull**** and excuses.
Large companies like Asus have access to the ICS long before it's made public, they are usually involved in the development process itself along with Google. Many devices like the Transformer (but more likely the Xoom in this case) are used DURING ICS development.
The Tegra2 platform drivers are developed by the hardware manufacturers in conjunction with Google too (again prior to release). In the case of Tegra2 devices, they don't differ too much in design, almost always using the reference design with a few hardware tweaks that have little or no impact on the drivers or OS.
Even the dock has very little low-level OS changes, Android has supported add-on keyboards and touchpads for some time already (HC 3.1 introduced the new mouse pointer).
Most of the dev work to support Asus apps, has already been done for the Prime.
The bottom line, is if Acer and others can already get their ICS out already, so could Asus. However I'm pretty certain it's being held back for commercial reasons, and almost all developers have been diverted to Prime and TF700T development.
Worst of all, is the total silence (aside from woolly non-commital wording), leaving their customers totally in the dark on this. This is the worst aspect of it.
We have had info from various Asus sources saying TF101 would get ICS the same day as Prime, a few weeks after, in Feb, now Feb/March.

CrazyPeter said:
Sorry, but that's bull**** and excuses.
Large companies like Asus have access to the ICS long before it's made public, they are usually involved in the development process itself along with Google. Many devices like the Transformer (but more likely the Xoom in this case) are used DURING ICS development.
Click to expand...
Click to collapse
Completely agree. All people are doing by saying "just wait, it will be ready when it's ready" is trying to censor mass user anger at ASUS for not being able to produce an operating system that they've had available to them since NOVEMBER (possibly sooner).
Anyone remember the Android Update Alliance? Updates in a reasonable time frame? How does several months after the fact sound? Is that reasonable to you?
The ONLY reason that this is taking so long is so that people will go out and get the Transformer Prime, and ASUS will keep dragging their heels until we, their customers, get pissed off enough at them and start DEMANDING that they release the update, or even a 'leaked' build, like Samsung does.
We SHOULD be getting pissed, we SHOULD be battering their facebook page demanding an update, we SHOULD have tons of threads in the forums demanding ICS from ASUS, so maybe they will realize that and say 'oh ****, maybe we should actually, you know, DO something for our customers'.
First, you've got to get mad.

Sure, demand them and force them to rush the update, now that will work!
With all respect to your opinions, I'd rather wait more and have a good stable, and fully baked 4.0.
Don't get me wrong, I bought the Tf101 with 4.0 in mind, so I'm also craving for it. I used, as my daily rom, 4.0 on my Nexus S when not even wifi was working.
Asus knows what they are doing IMO, and rushing them is gonn make no difference. Just let them do their thing. They will do it, they are the ones driving the company, not us. Its their decisions and preferences.

I'd like to say just one thing: the Acer A500 (the real, direct competitor for our TF101) will get official ICS in April. Get your conclusions.
I think that everyone who screams "omg you promised me jenuary and now you are delaying I want it now!!1!1!revenge&selltheTF101&youdontworkwell&Y U DELAY" sounds like a teen screaming when her parents dont buy to her the dress she wants.

CrazyPeter said:
Sorry, but that's bull**** and excuses.
Large companies like Asus have access to the ICS long before it's made public, they are usually involved in the development process itself along with Google. Many devices like the Transformer (but more likely the Xoom in this case) are used DURING ICS development.
The Tegra2 platform drivers are developed by the hardware manufacturers in conjunction with Google too (again prior to release). In the case of Tegra2 devices, they don't differ too much in design, almost always using the reference design with a few hardware tweaks that have little or no impact on the drivers or OS.
Click to expand...
Click to collapse
that just shows me how less you know about the "large companies"...
google releases any new android version to the flagship device which will first showcase the new OS.... for example, when google nexus (the first one) was released it was first given to htc to bring out 2.1... and the next google flagship phones made by samsung were first given access to both gingerbread and ICS... google works with the developers of samsung during this time to help bring out the product... no other "large company" has access until the product is released... and the source of the android os is not released until significant flagship devices are sold...
As for the nvidia tegra 2 drivers... they werent updated to work on ICS until last month (google, nvidia, and motorola were working on it together http://forum.xda-developers.com/showthread.php?t=1371486)... and there has been no news regarding its release since motorola xoom got the ICS update... and for your kind information motorola xoom only got ICS update in USA... the rest of the world has to wait till Q2 of 2012 (https://forums.motorola.com/pages/00add97d6c)
Yes the tegra 2 devices can be used with a few hardware tweaks from xoom... but "large companies" cant do tweaks and use hacks... they cant use drivers made for a certain device on its own product... the processors could be the same but the boards are different... so the drivers have to be modified to function properly with them...
it sounds all bull**** and excuses bcuz you have no clue

whatever asus has had ics since november regardless and promised and promised and anyone who thinks we are waiting on it for anything other than for asus to sell primes is only kidding themselves its all monetary period!
they are selling primes with ics and blowing off millions of longtime users that arent buying the new shiny device but its stupid because those users next purchase hangs in the balance, i know service and support and this whole ordeal will affect my next purchase, i love asus so i will purchase future products but they are pushin my buttons and the scales could one day be tipped. im hoping they dnt get too stupid cuz i do love their products.

Out of curiosity, how many examples are there of companies giving a general date, and consistently providing on said date?

trickfarrelly said:
Completely agree. All people are doing by saying "just wait, it will be ready when it's ready" is trying to censor mass user anger at ASUS for not being able to produce an operating system that they've had available to them since NOVEMBER (possibly sooner).
Anyone remember the Android Update Alliance? Updates in a reasonable time frame? How does several months after the fact sound? Is that reasonable to you?
The ONLY reason that this is taking so long is so that people will go out and get the Transformer Prime, and ASUS will keep dragging their heels until we, their customers, get pissed off enough at them and start DEMANDING that they release the update, or even a 'leaked' build, like Samsung does.
We SHOULD be getting pissed, we SHOULD be battering their facebook page demanding an update, we SHOULD have tons of threads in the forums demanding ICS from ASUS, so maybe they will realize that and say 'oh ****, maybe we should actually, you know, DO something for our customers'.
First, you've got to get mad.
Click to expand...
Click to collapse
I agree. We should be demanding the source on twitter, Facebook, email everything it takes to get the source. I could care less about the rom I want the source!