Stock emal not downloading attachments - Galaxy Tab 7.7 General

I have noticed over the last few days that the stock Samsung email client seems to be selective about what email attchments it will show. So I have received emails with and 8mb attchment ( a pdf file) which although the email programme recognises as being there (the summary list of mails has the paperclip icon showing) when iI open the message it does not have the normal attchment notice with a preview/ download etc flag.
Opening the Gmail app reveals the message, and the attchment which can be downloaded. I have now tested and replicated this twice. Testing a smaller PDF has just revealed that I think it might be when you send an email to youerself - not as daft as it sounds, as it can be a quick way to send a file from one device to another. Is this a feature or something that anyone else can replicate?

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Attachments not downloading

I am having an intermittent problem with email attachments not downlaoding and it is totally confusing me. I have my settings so that all emails and all attachments of any size can download and some of the time this is fine but other times (like this morning) the emails will download but the attachments wont download when I prompt for them to come too. It is the same problem whether using wifi or gprs/3g as my settings are identical anyway.
Has anyone got any ideas. I am fairly certain that the attachments that wont open are ones that are large. It seems that the device is forcing emails to be attachments that weren't attachments in the first place. For example when I opened an email this morning it was blank with an attachment but when I checked my laptop and went for the same email it was a text email with an excel file attached. I didn't know what was contained in the email at all though because Ihad only been faced with an attachment that wouldn't download and it was work so luckily I was still at home.
Has anyone any ideas. I am computer and MDA literate but when it comes to registry tweaks and cooking ROMS forget it - not my thing
help
Has no one any ideas on this one - it must be something simple surely.
I have the same problem with me HTC, on both wifi-gprs each time I click on the attachment to email. It reads "Attachment will download next time you connect" I can't work that out
I dont know...but maybe it could be related to memory...
If you are having this problem with "large" files or emails maybe they do not download becase there is not enought free memory for the file in your device...
Have you set the PPC to save attachments to sotrage card or they store in main memory??
has this happened when you have a lot of mails in your inbox or with very few??
I'm just guessing here but it could be a chance...
Regards;

HELP!!! why hd2 email can't see jpg format?

HELP!!! Why HD2 Email can't see jpg format..?
tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
Sorry but your question does not make sense. The HD2, like nearly all cameras, takes photos using the .jpg format and they work (as do other jpegs from other devices too, perfectly well. If you can see the photos that you have taken then you are looking at .jpg files in the built-in HTC album app.
Could you please explain more clearly what problem you have and you will get responses from others too I am sure.
tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
I regularly receive emails with jpeg attachments, and I view them without any problems.
What's your problem? Explain more and we can help
mines the same, just shows the red x in the corner of the box,
i think it must be somthing to do with security settings?
perhaps the original question is why the HD Sense email preview can't see html emails?
I get emails from dilbert.com that are html, when viewed in htc sense preview they are funny symbols, then when I click on the mail it goes into windows mail client and then I have to click to allow internet pictures. Perhaps this is what the original post was about?
P.S. any suggestions to make this easier for me would be good, like getting the mail client to remember the show internet pictures would be good.
You may have set e-mail with google sync (direct push) And I think that there is a problem with attachments. Despite google snyc I do not go (. Jpg, pdf, but example. Doc comes normally)
If we set the standard through the adoption of e-mail account with attachments is no problem
And so I think that google sync using a scheme that does not support a lot of attachments: (
Anyone knows solution to this problem?
IMAP email not downloading JPGs
I am having a very similar issue. I receive email via IMAP from a netaddress.com account. JPG attachment are simply not downloaded. they do not show, not even a placeholder in the message. I have set the phone to download full messages with all attachments - but no hint that a JPG is a attached to the message.
Any ideas?
Microsoft set the security on the Outlook client to not download embeded images in HTML mail.
Just open the mail up and click the download internet pictures option at the top of the mail and the images will be downloaded, and before you ask there is no-way (we have found) to disable this feature.
I have the same problem...
Both with google and imap, when I get mails with attachments I see the attachments, can click on them to download them, but then when clicking to open them I get a message saying "Unable to display document", even with simple JPGs. No way to open any image from the mail client, which is highly annoying. Anyone got an idea?
Embedded images don't work with google as mentioned, but they're fine on IMAP.
Similar problem
On my TP2 I have similar problem. In addition, when I save JPG attachment from message downloaded by IMAP account, it has zero size (0 b). Other attachments (e.g. BMP) are OK.
I have it too but it has to do something with Coreplayer of TCPMC (whatever it is called)
Coreplayer takes over all media systems when you install it. Normally i went to options and unchecked the JPEG box. But now even that does not help anymore.
So basiclly you have to change it somewhere in the options in your phone I just do not know where.
HELP!!! can't see jpg format from email attachment
On my HTC Touch HD I have the same problem.
On my IMAP account I can see a message with attachments. If they are jpg file type, after I mark and download them, they have zero size (0 b).
Other attachments (e.g. ZIP, CAB, etc) are OK.
Can anybody help us to solve this situation?

Email & Text Queries on Galaxy S

Whilst using the Galaxy S I have come to miss a few features I had on my HD2.
Does anyone have any input on the following email and text message queries?
1. Email/Text Notification
On both my HD2 and the Desire (Desire email only) the email & text icon shows in green how many email/text messages you have.
Is there any way to have this feature on the Galaxy S?
Note: I know at the Lock Screen the Jigsaw displays a count but this does not indicate what is Email and what is Text.
2. All New Emails on a PC showing as Read
Iv'e noticed even when my Galaxy has it's screen switched off and untouched (in other words I have not checked the email messages), if later when I go to my PC it's showing all the messages as read (the Headings are no longer Bold Text).
Has anyone come across a method to reverse this?
As in when I go to my PC I want to see any new messages I have not yet read as Marked as Unread.
3. Spam Content
I've noticed all messages including Spam are shown on the Galaxy S in the Inbox.
The trouble here is not so much as it being displayed but unlike on the PC which has a dedicated Spam Folder you can't identify which messages are genuine and which are Spam.
Is there any way to sort this out?
I'm dreading clicking on one message only to find out it's Spam.
4. Different Sound Ringtone/Notifications for either Email or Texts?
On the HD2 if a new email or text came in it sounded off a dedicated sound/ringtone, or if I'd missed a Text Message the HD2 flashed Green.
I know on the Galaxy S there is no LED notification to work this idea on but I miss having different sounds.
As an example ~ I'm constantly hearing the phone play a sound ~ which I then have to pick up time after time just to find out if it's an email or text message.
On the HD2 if it were a text message sound I'd pick it up and read it, whereas if it were an email sound I'd leave it until I was ready.
5. No Filter Support on Android Mail using services other than GMail
On the PC I use Yahoo for mail and like other email programs it supports filters where you can add as many folders as you wish.
I have many folders which when mail comes to my yahoo account is automatically filtered to a particular folder ~ as in I have a filter marked 'Brother' where all my Brother's email gets dropped automatically into and when new mail comes in his folder it is shown in bold and indicates such with a number of how many email messages he has sent.
On Windows Mobile, i.e. the Touch HD & HD2 in particular to have the phones display mail that is sent to these filtered folders you select to Manage Folders and add them to the list of messages to download to the phone and view/reply to.
On Android i.e. the Galaxy S there does not appear to be any means of viewing these filtered folders. As such all mail sent to these folders is not received by the phone.
Therefore, does anyone know of a method like on Windows Mobile where you can display these folders?
6. Text Message Character Counting
Again on Windows Mobile Touch HD & HD2 when you went to compose a Text Message whilst you tapped away at your message it would count the characters being used.
Although most of us have an unlimited sms account I used to find this feature useful in that it at least showed me how many text messages it would be to generate the long message.
Quite often I used to try and get the character count down to a single text message quote of just 160 characters or 240 for two messages.
So, the question here is ~ how do we get Android to show the character count?
7. Replying to Yahoo Email Messages directly from the App 'Internet'
I have created a bookmark icon on the Galaxy S which automatically launches the App Internet then the bookmark Yahoo Mail.
I've noticed every time I try to reply to an email message from within the Internet yahoo client (not the Android mail App) it will not allow you to add any text.
Does anyone else have this problem?
Notes:
Item 5 added Monday 21 June 2010 ~ see Post 14.
Item 6 added Tuesday 22 June 2010 ~ see Post 17.
Item 7 added Tuesday 22 June 2010 ~ see Post 19
For number 2 and 3, do you use Gmail, Exchange, POP or IMAP for your mail?
helinus said:
For number 2 and 3, do you use Gmail, Exchange, POP or IMAP for your mail?
Click to expand...
Click to collapse
It's BT's Yahoo
From what i can see om BT's website there email-offering does only support POP which does not update read-status to the server.
Are you sure you get new emails to your PC when your phone downloads emails aswell?
usually when something downloads emails from an POP-server it takes the emails from the server so that it's only available om the thing that downloaded the email.
Beards, I don't know how it is on the Yahoo email but on the Gmail Android application we go in settings and we change the sound notification.
For SMS in settings isn't there a sound notification alert setting? usually on Android there is and you click it and you decide which ringtone you want, same for email.
Try ChompSMS from the Market (along with Handcent it's the best one in my opinion)
you can customize the ringtones, etc.. and it's a very nice application for SMS (also bubble chat).
helinus said:
From what i can see om BT's website there email-offering does only support POP which does not update read-status to the server.
Are you sure you get new emails to your PC when your phone downloads emails aswell?
usually when something downloads emails from an POP-server it takes the emails from the server so that it's only available om the thing that downloaded the email.
Click to expand...
Click to collapse
Thanks helinus but all I know is on the HD2 when it receives emails it does not alter anything on the PC's Yahoo Mail web page.
Even further, with the HD2 if you have a look at the email messages and mark them as read, when you next go to your PC the messages are still shown as new marked as unread.
This appears to be totally different with the Galaxy S.
I had a talk with my Brother who has a Desire and he says like the HD2 the email messages on the PC remain unread.
Archius said:
Beards, I don't know how it is on the Yahoo email but on the Gmail Android application we go in settings and we change the sound notification.
For SMS in settings isn't there a sound notification alert setting? usually on Android there is and you click it and you decide which ringtone you want, same for email.
Try ChompSMS from the Market (along with Handcent it's the best one in my opinion)
you can customize the ringtones, etc.. and it's a very nice application for SMS (also bubble chat).
Click to expand...
Click to collapse
You are so, so correct and I can not understand how on earth I missed this.
First at the Messages settings I altered the ringtone then I went to the Yahoo email settings and altered this to a different ringtone.....
Now I have different sounds for both text & email.... thanks Archius.
All I need to do now is sort out items 1, 2 & 3.
you're welcome
for item 1. you can download Chompsms or Handcent and both have a "widget/icon" that has a number next to it that indicates how many new sms you have. (or maybe you can find an app in the market that tells you how many new sms's you have, search for "sms" in the market or try different words)
For the email part, hmmmm.. I use gmail and there's an app that includes a widget for gmail with the same icon as the original while at the same time revealing how many emails we have with a number on the icon... try to find something similar for Yahoo mail ? but it won't be for the lock screen since this phone is brand new, we'll have to wait til people make applications for the phone.
part 3.. I use gmail and it has labels in the gmail app on Android and there's a separate Spam folder... not sure why Yahoo is like that :S.. same for the part where it "reads" the emails on your desktop without you reading them on the phone..
Archius said:
you're welcome
for item 1. you can download Chompsms or Handcent and both have a "widget/icon" that has a number next to it that indicates how many new sms you have. (or maybe you can find an app in the market that tells you how many new sms's you have, search for "sms" in the market or try different words)
Click to expand...
Click to collapse
Thanks, I'll have a look at what the Market can offer.
For the email part, hmmmm.. I use gmail and there's an app that includes a widget for gmail with the same icon as the original while at the same time revealing how many emails we have with a number on the icon... try to find something similar for Yahoo mail ? but it won't be for the lock screen since this phone is brand new, we'll have to wait til people make applications for the phone.
Click to expand...
Click to collapse
Interesting... I have both a Gmail & Yahoo account.
I'll check out the GMail App ~ do you have a name for it?
I'll see if there's anything similar for Yahoo.
part 3.. I use gmail and it has labels in the gmail app on Android and there's a separate Spam folder... not sure why Yahoo is like that :S.. same for the part where it "reads" the emails on your desktop without you reading them on the phone..
Click to expand...
Click to collapse
Yes, I see what you mean with GMail ~ it does indeed have an item in the menu named View Labels.
Interestingly there was no Spam folder though.
Also under settings, theres an item named Labels which you can select which are synchronized.
However, back at Yahoo account (for anything other than Gmail)
It's a much better looking account and has more tabs for selecting Inbox/Drafts/Sent/Trash but no Spam.
Nor is there anything in the settings to show any labels.
I suppose as you don't use Yahoo you can't really comment on Item 2 ~ ' All New Emails on a PC showing as Read'.
This one has me flummoxed.
As I mentioned to helinus it's totally different to the HD2 and even on a Desire it doesn't effect the content on the server... Simply switch on the PC, check your email messages and they are still there all marked as unread.
I wouldn't mind so much if after I had checked the messages first on the Galaxy it then marked all messages read as read but no..... You don't even have to switch the Galaxy S on to find when you go to the PC all messages are marked as read.
Right mate... must go.
I have a speech to write tonight and hopefully a little time to do a Market search or two.......
This is the application:
http://www.appbrain.com/app/se.alexanderblom.gmailunreadcount
Gmail Unread Count, simply download from market and use it as a widget (not from the app tray but from the widgets menu)
and simply set up the image to "post something" i forget the name (I no longer have my Android cell I sold it today and getting ready for galaxy s tomorrow or after tomorrow)
There are many images to choose from, my favorite is the post... because it's the same as the 2.1 version.
I was using version 1.5 of Android and I THINK there was Spam folder in Gmail hehe, I do remember it being there... would be strange if they removed it in 2.1.. I doubt it, maybe you should try to make it "sync all" for spam in the settings menu of labels.
have a good night and speech =)
cool info, somewhat similar to what i was looking for
Also, try K9Mail from the market. It is one of the BEST email apps bar none and it is free. It may provide what you are looking for - link is for appbrain.
or this?
http://www.appbrain.com/app/com.jonasl.gmailnotifier2
Okay... having now had time to play with the settings and less time in theatre, with the help of friends here I've managed to sort out 1 & 4.
I didn't go with any outside Apps/Widgets. In the end I found for SMS, as soon as you switch on the phone at the lock screen if there is any text messages you get a 'jigsaw pattern' with a peace of a jigsaw taken from the complete jigsaw and marked in solid green.
As to the email notification it's now a simple matter of pulling down the Notification window at the top of the screen. It displays all emails from all accounts.
It also shows if you have any text messages as well.
All I need now to do is solve 2 & 3 but I suppose just like 1 & 4 it's a case of less theatre and more hands on the Galaxy S.
Right......
I have another query to add to the list:-
5. No Filter Support on Android Mail
On the PC I use Yahoo for mail and like other email programs it supports filters where you can add as many folders as you wish.
I have many folders which when mail comes to my yahoo account is automatically filtered to a particular folder ~ as in I have a filter marked 'Brother' where all my Brother's email gets dropped automatically into and when new mail comes in his folder it is shown in bold and indicates such with a number of how many email messages he has sent.
On Windows Mobile, i.e. the Touch HD & HD2 in particular to have the phones display mail that is sent to these filtered folders you select to Manage Folders and add them to the list of messages to download to the phone and view/reply to.
On Android i.e. the Galaxy S there does not appear to be any means of viewing these filtered folders. As such all mail sent to these folders is not received by the phone.
Therefore, does anyone know of a method like on Windows Mobile where you can display these folders?
I'll add this item 5 to my opening post so that anyone new will understand all 5 items.
Yahoo mail does not support IMAP and therefore no folders.
I once had IMAP on yahoo with old touch hd but tried and never got it back.
IMAP by nature will ALWAYS mark messages read if read on another mail host, you probably were using POP.
Mark
-------------------------------------
Sent via the XDA Tapatalk App
livegod said:
Yahoo mail does not support IMAP and therefore no folders.
I once had IMAP on yahoo with old touch hd but tried and never got it back.
IMAP by nature will ALWAYS mark messages read if read on another mail host, you probably were using POP.
Mark
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Then tell me Mark how the heck does the HD2 on Windows Mobile support it?
Here's another question to add ~ Text Message Character Counting
6. Text Message Character Counting
Again on Windows Mobile Touch HD & HD2 when you went to compose a Text Message whilst you tapped away at your message it would count the characters being used.
Although most of us have an unlimited sms account I used to find this feature useful in that it at least showed me how many text messages it would be to generate the long message.
Quite often I used to try and get the character count down to a single text message quote of just 160 characters or 240 for two messages.
So, the question here is ~ how do we get Android to show the character count?
Get Chompsms or Handcent Beards to have character counting lol
now I got the phone yesterday finally !!
and yes Gmail does have Spam, and has all folders.
consider using gmail though I know you would prefer to use Yahoo..
Archius said:
Get Chompsms or Handcent Beards to have character counting lol
now I got the phone yesterday finally !!
and yes Gmail does have Spam, and has all folders.
consider using gmail though I know you would prefer to use Yahoo..
Click to expand...
Click to collapse
Hi Archius,
Pleased you got your Galaxy S.
I'm afraid due to my business commitments and other ties I have to use Yahoo.
Besides, why should we have to change a browser just to accommodate the Galaxy S?
I've found a 'workaround' but it's not ideal......
I've created a bookmark icon which automatically loads Internet Yahoo Mail.
At least I get to see exactly what I see on the PC.
Trouble is I've now come across another problem which I'll have to add to the list and that is replying to an email message from within the client's (Yahoo) browser. See below.
7. Replying to Yahoo Email Messages directly from the App 'Internet'
I have created a bookmark icon on the Galaxy S which automatically launches the App Internet then the bookmark Yahoo Mail.
I've noticed every time I try to reply to an email message from within the Internet yahoo client (not the Android mail App) it will not allow you to add any text.
Does anyone else have this problem?
That's a strange problem and I would not like that at all!
Try using another Internet app.
From the Market try "Dolphin"
also try "xscope"
try "opera"
"skyfire" also
try these four (start with xscope since I think it is the fastest and most stable)
and tell me how it goes =) I hope it will work out for you.
Did you try searching for an app called Yahoo? or k9mail. etc...

Email Attachment Problems on Two New Evos

My wife and I have two new Evos, and we are both experiencing problems opening attachments in the HTC Mail app, but only on POP accounts. One IMAP account seems fine. Here are the symptoms:
1. With the attachment cache set to external (the default), the attachment (pdf, spreadsheet, Word doc) is always listed as 0 KB. Attempts to download again give the same result.
2. With the attachment cache set to internal, the attachment will download with a good number of KB, but the reading application (pdf reader, the office app) says that the document can't be opened. If I save the document to the storage card and I then try to open it on my PC (with Acrobat, Excel or Word), the document is indeed corrupted.
3. The one exceptional attachment type is *.jpg, which seems to behave well, although I see variable image quality in different mail accounts.
4. It is worth repeating that all of these problems are with POP accounts. My one IMAP account seems fine,
I am using the HTC Mail app version 2.00.0037.195459.
I am finding almost no references to these problems through Google, so perhaps this is a result of a very recent Mail version.
Is anyone else noticing this? Any ideas for a fix?

[Solved] Manila email tab restarts when trying to view it

I post this up in case it helps anyone else.
My phone had been working fine, and then following an exchange sync, everytime I went to the Manila email preview tab, no envelope showed up, and after a few seconds Manila would restart.
A soft reset did not help.
All the advice I could find directed me towards the manila xml files BUT I believe this was actually the result of something else.
When I went in to my email via the windows email option on the start menu, I could see a surprising email with no subject or sender. This was not present on outlook in my work PC in front of me.
This email appeared to be spam with just images attached (but I did not open them). Deleting this on my phone immediately resolved the issue with Manila.
I suspect it was some kind of a partial image of an email stopped by the exchange server as suspicious.
I think I have seen this before on mine as well although I might not have noticed the problem with manila before just deleting the email.
Just in case this stops someone rooting through their kitchen for the fault when that may be unneccessary.
UPDATE:
This issue still happens now and then.
My latest theory is that it seems to be linked to images in the emails.
The latest one I have with no sender no subject actually has the contents from an earlier email (picked up at the most recent sync) which had images in it as well as words. There seems to be no server side issue so I presume it is an issue with outlook on the phone.

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