Related
hello, if this has allready been asked can someone please point me to it as I cant find it
The question relates to a known issue with the email clients dissapearing after a soft reset. My problem is that they are still resident in the message menu, though when clicked on do nothing. And if I try to open them up again by the new account option it will not let me as it allready exits. How do I delete these entries so that they do not show up :?
me too......
I wouldn't mind a solution to this too. I've got an AWOL email account sitting on my today screen also.
Fish
Send mine to service, they switched the mainboard, no problems since!!
Seems a bit extreme, a mainboard transplant. I can't help think that it's a software problem.
I can find references to the number of unread emails displayed on the today screen in plain text in the registry, played a bit but not successfully.
Hmm, I think this may run and run.
Fish
It actually happened to my previous BA with WM5....
For my O2 Exec, what happened is sometimes:
1. When I receive an email from a Yahoo POP account, there is a link to some website.
2. I click the link and it divert to the PIE. It downloads a bit and then suddenly terminate itself. No matter how I try reopen the website it just doesn't work.
3. So, I reset the machine and the emails just downloaded in the Yahoo account were GONE!!! But the account is still there. I just have to download it again.
So, I think it's all related to the persistent storage that it needs more times to store the messages into the device.....I guess.
Anyway, my POP accounts didn't disappear again compared to my previous BA. Hopefully, an OS upgrade can solve this problem.
Cheers,
Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!
get the latest activesync 4.1 maybe??
sorry didn,t read the post good 8)
Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.
sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?
Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!
Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did
I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...
I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?
I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...
Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!
i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers
Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message
Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.
I appreciate the replies and I will try them out when I get back to shore and will report them here.
Hi!
I was trying to use push gmail but I only got an error
0x8600050c
I can sync contacts and calendar, but no emails, if I check the email, then i got that error.
Someone else is in the same situation?
Same error here... Anyone got solutions?
I've reset the phone, input the settings multiple times (I'm sure they're correct), checked that my carriers default internet access isn't set via proxy, turned off/on POP on my Gmail settings....
A couple of pointers to look out for:
-You want to make sure you're only trying to sync Calendar, Contacts & Email. DON'T try and sync Tasks or Texts cos they don't work (yet hopefully).
-Make sure the username you're using is <myname>@gmail.com not @googlemail.com like the tutorial used to say.
-If it stops syncing after a few weeks of use. Sometimes you just have to do a manual sync by going into connection manager and hitting the Sync button and sometimes the only way to solve it seems to be just delete the whole Exchange profile for googlesync and set it up again from scratch.
Hope one of these is going to solve your problem cos I'm all out of ideas. Works fine on my WinMo6.5 device.
Yup, I was aware of both the @gmail and restriction to Cal/Contacts/Email, neither of those are my problem.
Mine is syncing using @googlemail.com but it does not work when doing send/receive for my folders which is annoying as I don't want to keep on syncing hundred's of folders each time I get a new mail.
also youc ant have a "/" in any of your gmail labels (which are often autmoatically created when you imap your gmail on your desktop i.e. Inbox/ebay Inbox/work etc
Same problem here...
I have the same problem and the same error code.
Tried to sync my phone for the first time yesterday and spent the better part of the night troubleshooting why I was getting the 0x8600050c error code... Tried all the possible fixes including making sure Tasks are deselected, Syncing only Contacts & Calendar, no '/'s in labels etc....
However, now I realise that after browsing the google help forums that a lot of people seem to be having this problem in the last 24-32 hours. Quite a few recent messages have been posted on this.
It seems like Google Sync push has been erratic ever since it was released. They fixed the problems in the middle, but it seems that they are back now. You would hope that a firm with the resources like Google would atleast put a status page updating users of outages...
If someone figures out a solution to this problem please post...!
Phone: HTC Touch Pro2
OS: Winmo 6.5
Carrier: Vodafone UK
Same problem for me here!
I'm sorry (I'm not rubbing it in honest ) but my GMail has been working perfectly for the last couple of weeks. So maybe it's just newly set up accounts?
For those that have gmail working via activesync, how quick is it? when a message arrives on your desktop how much later does it take to arrive on your phone. I am seeing some delayed responses and having moved from Blackberry back to WM its not good.
I have it running over HSDPA (3G) with exchange server and it arrives on my phone before it gets to my desktop pc.
chimpsinties said:
I have it running over HSDPA (3G) with exchange server and it arrives on my phone before it gets to my desktop pc.
Click to expand...
Click to collapse
I know its been done and said, but would you mind doing a checklist on what settings you have got working for you?
On Gmail do you have POP3 enabled and IMAP enable or one on and the other off.
i've been having the same issue - calendar and contacts fine, but i can't sync mail.
i know it isn't the settings / labels issues mentioned here as I have it syncing fine on my kaiser...
Hmm. OK think we got crossed wires there. I thougth we were talking about GMail syncing in general. I was talking about my Tinity. Now I have the HD2 setup, it's not working for mail ether.
Same as everyone else, I have contacts and calendar working but no mail. It will get the mail if I set it up as a normal mail account but not with the syncing push type exchange account I can't see any errors, it's just not getting the mail
The thing is I get my mail, but just slow. I am not syncing contacts or anything else.
Sympathize with you Chimpsinties
@Chimpsinties: Welcome to club miserables! No response from Google or anybody else till now....
@All: A detailed discussion of this problem is taking place at
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=0edb7d5393c2cd9a&hl=en#all
(Make sure you click and view all responses and not just the first two)
Would be lovely if someone could shed some light on the issue and post in this forum......
Found a hash in one of my labels, deleted it resynced and it seems things are moving ok. Let see how it goes
themarques said:
Found a hash in one of my labels, deleted it resynced and it seems things are moving ok. Let see how it goes
Click to expand...
Click to collapse
hmmm. no hashes in any labels (i never imported / synced) from outlook. but still no joy...
same problem on my td2.
syncing of calendar and contacts works fine. but no mail.
funny thing is when i set it up the last weekend it all worked perfectly for about two days and suddenly error 0x8600050c.
i played arond a lot with googleapps after the setup and i thought this might be the reason it s not working any more.
so here is a list of things i tried to get it working again, well, still without success:
- looked for hashes in my labels (never had any though)
- deleted all labels
- change language from german to english and back
- deleted the tasks from my tasklist in gmail/calendar
- changed my password to alphabetical characters only
- registered a new gmail account without any changes
- changed the mail folder of gmail in wdmc that should be synced
some things that surely wouldnt help since it seems to be a google issue but i was desperate
- reinstalled wmdc
- flashed different roms
but damn it s still not working again. *sigh* gotta switch to windows-live if they dont get this fixed.
Hmm I think the problem with the gmail sync makes the rom of the hd2 itself because I also have a Touch Pro 2 and a Toshiba TG01 and on both of them its working fine so I try to import the active sync files and if it will work after that I´ll tell you!
Ok - this probably isn't strictly an HD2 issue but as this is my device I thought I would post it here nevertheless.
I have a gmail driven email account through Sky TV - I have this account set up on my HD2 when emails are received the headers are downloaded fine and I can then download the full email if I choose too. However if I then do a subsequent send/receive (or as is more common the phone does one automatically) any previously downloaded email disappears entirely (headers previously downloaded will remain). I have a feeling the same sort of thing happened on my old HTC Touch but I suspect this is an MS issue rather than an HTC issue.
Does anyone else experience this issue and if so does anyone know a remedy?
My email stopped working right about 2 weeks ago. It MAY be related to the new TMOUS ROM I loaded, but not sure. I can reply to email without issue, but I can't auto-address an email, nor can I send an email that isn't a reply. In auto-addressing, usually I start typing an address and options show up, not anymore. In sending, I type in an email address (not a name) and hit send. The soft button flashes, but nothing changes on the screen. I tried searching on email issues, re setup all my email information without using Manilla (native windows setup), and tried soft-resets galore. No go.
One complication in the past has been I have a large contact database (12k names) and so autocomplete often took some time (30 secs or so) to bring up options. Now however, I can leave it plugged in over nite and no suggestions.
Any thoughts anyone?
OK tried a bunch of stuff, finally gave up and re-installed the 2.13 ROM update. Without re-installing all my stuff, I tried it again. Same problem. However, I had already sync'd my contacts, so don't know if the database size is the problem. Used to work fine in the previous ROM (2.10).
Any thoughts would be appreciated
Bump? Anyone else having trouble with email?
I found a portion of the issue:
http://forum.xda-developers.com/showthread.php?t=544453
While the autocomplete suggestions are coming up now, the email still doesn't send. An additional issue is that I can't save the email to drafts either.
Another symptom, periodically I will click on an email, and only a blank screen comes up.
Did the hard reset again, and rebuilt one app at a time. Nothing caused the email problem. Seems to be related to my contact database. I'm either going to have to shrink that, or find out if something in the database is corrupted...
So I restored my database a little at a time (by unplugging the cable during sync. ) It was working fine until I put the last ones in. Then all three symptoms occured simultaneously (no address drop down, no send, and blank emails on view). I suspect at this point a corrupted record in the database, but it might still be size based. I found a couple of chinese characters in the database, which might be the problem. Deleted an restored that record, but doesn't fix it. May have to hard reset again...
Does anyone know a way to clean up and verify the integrity of an outlook database?
PIM database too big?
The problem does seem to be with the size of the database. I found that by removing one category of contacts (~4000), behavior reverted to normal. Restoring and then removing another category (~4500) did the same thing, so it does not appear to be a corrupted database.
While this works, it would be nice to have all my contacts back in. Does anyone have an idea on the limitations of the contact database size?