Database Users

8525 and missing emails.

I'm running the leaked version of the Cingular rom and while I know this isn't final I was kinda hoping that some things would get fixed. One of them being the missing email problem.
After a few hours receiving a email it just disappears into thin air!!!!! and yes I have it set to always show emails no matter how old they are..
Where are my emails going? I want to keep ALL my emails until I decide to delete them..
Anyone got any suggestions? I have tried everything and nothing works..

Out of curiosity am I the only one on a 8525 that has this problem?

Have you used the site search, and tried the retrieve 999kb header fix?

Yes and they still dissapear..
I have tried everything..

i too am having this problem. you are not alone. guess now i will be trying out 3rd party mail clients for the time being. everything else with the upgrade is fantastic so im not going back

This is still an issue with me also. Using a verizon pop3 account.

Incorrect Settings...??
MrDSL said:
I'm running the leaked version of the Cingular rom and while I know this isn't final I was kinda hoping that some things would get fixed. One of them being the missing email problem.
After a few hours receiving a email it just disappears into thin air!!!!! and yes I have it set to always show emails no matter how old they are..
Where are my emails going? I want to keep ALL my emails until I decide to delete them..
Anyone got any suggestions? I have tried everything and nothing works..
Click to expand...
Click to collapse
In order to help, we need to know what pop account you are using... for instance, I had this problem with Gmail messages disappearing after a couple of hours to a day... found out that there is a non published setting that appears when using the phone's auto config feature... Let me explain...
when setting up the pop3 account for gmail, the settings are as included on their website... problem is that I have my outlook connected at home and constantly checking messages, and is configured to leave messages on server.... But with the other machine pulling the messages, for some reason they disappear on my TyTN even though I have it set to grab messages for the last 7 days...
what the auto config feature has done was to add "recent:" without the quotes in front of my account name, so it reads "recent:[email protected]"... Once that was done, my messages stopped automatically disappearing... Try it, what do you have to lose that you haven't lost already...

MrDSL said:
I'm running the leaked version of the Cingular rom and while I know this isn't final I was kinda hoping that some things would get fixed. One of them being the missing email problem.
After a few hours receiving a email it just disappears into thin air!!!!! and yes I have it set to always show emails no matter how old they are..
Where are my emails going? I want to keep ALL my emails until I decide to delete them..
Anyone got any suggestions? I have tried everything and nothing works..
Click to expand...
Click to collapse
Also found this link for you... It explains what I was trying to say, just shorter and better...
http://forum.xda-developers.com/showpost.php?p=1466734&postcount=6

debonairone said:
what the auto config feature has done was to add "recent:" without the quotes in front of my account name, so it reads "recent:[email protected]"... Once that was done, my messages stopped automatically disappearing... Try it, what do you have to lose that you haven't lost already...
Click to expand...
Click to collapse
The first setup I edited out the "recent" and had the disappearing mail problem - I deleted that email account and ran the setup again leaving the "recent:" text in and bingo my Gmail works as it should on my P3600i.
Thanks for the tip.
PS. The only bug now is that the mail that I sent also appears in the Inbox - is there a way to correct this?

Exchange on the Hero, first impressions

I've noticed that not has much been said on the Hero's exchange support in any of the reviews or user reports so I thought I'd let people know what it's like as, for me, this is a must have feature. I should say that I have not had an android phone before and so I have had no experience with Nitrodesk's exchange solution so I can't compare.
Well, I entered my exchange details during initial set-up and after my first attempt was unsuccessful (SSL needed and is off by default) it than worked. Asked me if I wanted to sync Mail, Calender and Contacts all of which I selected. After the rest of the setup had finished the phone told me I had a new e-mail arrive so I could tell it was working straight away.
Mail is fantastic. Downloads everything fine, has at least as many options as WM for choosing which messages to download. E-mails look great on the display and html e-mails show up fine.
Contacts are great, they all appear straight away in the people and the phone application. All the Facebook and Flikr integration works perfectly. Only niggle is that you can't group contacts by company which is something I used to do on WM.
Calender seems to work fine. Appointments showed up ok, including appointments sent by e-mail.
All in all, the exchange sync is way better than expected and in some ways better than WM. The integration seems very deep and integral to the OS rather than a bolt on feature.

I agree with you there Bud, just a shame that there is no task sync support yet - still looking

All was fine for me, but as soon as I've allowed it to connect my contacts to FB contacts, sync fails for conacts with a 'client/server conversion error' message.
I'm using exchange 2003, mail and calendar are syncing fine, and I too would love tasks to be added, along with a fix for contacts and I'm a happy hero user

Strange - I have had no issues with the Fb sync but i use Exchange 07

Just Exchange, or...
...also Outlook?

not tried to sync with outlook yet, whats the best app for that?
I would settle for an outlook connector that I could just set to sync contacts and tasks, as these two arent really changing so frequently I wouldnt mind having to 'plug in' to sync these.

I just use exchange so can't comment on outlook sync. Facebook linking worked fine for me but I also have exchange 2007 so can only assume it's a problem there. Not sure if the exchange functionality is all implemented by HTC or whether they've used part of Nitrodesk's Touchdown but I saw on the Nitrodesk website that they don't support exchange 2003 yet.

gingepaul79 said:
not tried to sync with outlook yet, whats the best app for that?
I would settle for an outlook connector that I could just set to sync contacts and tasks, as these two arent really changing so frequently I wouldnt mind having to 'plug in' to sync these.
Click to expand...
Click to collapse
The only app is HTC sync which is included along with the hero's manual on the sd card supplied with your phonbe, word of warning i just installed htc sync on my vista pc and it caused windows explorer to continuously crash until i uninstalled it, not impressed

Tried to install the app ealier, drivers failed and the app wont work (win 7 32 bit)

Going to try the long way round for now - sync outlook contacts to my google account and keep the google contacts synced to my phone - would I end up with a duplicate of everyone then though?

gingepaul79 said:
Going to try the long way round for now - sync outlook contacts to my google account and keep the google contacts synced to my phone - would I end up with a duplicate of everyone then though?
Click to expand...
Click to collapse
I, like you (not I like you!), have synced up this way. I too cannot get HTC sync to work. I am sure Orange have bundled the wrong version.
So, I export Outlook to a file, then import contact file to google cal, then sync gcalendar to hero. Job done.
No duplicates, google calendar seems intelligent enough to recognise the dups

I would like to share my experience
Booted up.... would you like to set up exchange?
HELL YES!!!!
enter the details..... (internet accessible exchange server)
<entered>
What you wanna sync my boy?
EVERY GOD DAMN THING
oooooook here we go.......
<done.>
Sweet!

Thinking about an Adriod as my next phone, since I think WM is really falling behind everyone else! I use it mostly for work so a couple of questions if you don't mind....
No tasks syncing so far?
How does the calander work, are the views easy to see, day and week stuff?
Meeting requests work?
Can you flag email messages? This is a must for me and I hate that WM 6.5 can't even do it!
How do you find the keyboard replying to emails?
Can you open Word, Excel, PDF files?
Any other features it has for work that WM doesn't?
Thanks

Exchange
I'm having probs with exchange.
It will only sync my main inbox, not any of the subfolders I have, and will only sync via mobile network - fails on wifi ? ?
Then again can't get ANY web stuff on wifi ? ?

Word and excel fully creatable and editable with Docs to Go, and Open Office I think does let you read different docs though not sure which. Best PDF Reader seems to be RepliGo Reader which is good for books as well.
I'm only just getting to grips with Google Calendar but seems to have a great deal of flexibility for appts and stuff.
Widgets really just getting going, so I'm not sure of all those available...
Daisy - Magic owner, so Hero may be slightly different xx

herman3101 said:
I've noticed that not has much been said on the Hero's exchange support in any of the reviews or user reports so I thought I'd let people know what it's like as, for me, this is a must have feature. I should say that I have not had an android phone before and so I have had no experience with Nitrodesk's exchange solution so I can't compare.
Well, I entered my exchange details during initial set-up and after my first attempt was unsuccessful (SSL needed and is off by default) it than worked. Asked me if I wanted to sync Mail, Calender and Contacts all of which I selected. After the rest of the setup had finished the phone told me I had a new e-mail arrive so I could tell it was working straight away.
Mail is fantastic. Downloads everything fine, has at least as many options as WM for choosing which messages to download. E-mails look great on the display and html e-mails show up fine.
Contacts are great, they all appear straight away in the people and the phone application. All the Facebook and Flikr integration works perfectly. Only niggle is that you can't group contacts by company which is something I used to do on WM.
Calender seems to work fine. Appointments showed up ok, including appointments sent by e-mail.
All in all, the exchange sync is way better than expected and in some ways better than WM. The integration seems very deep and integral to the OS rather than a bolt on feature.
Click to expand...
Click to collapse
I have reiceved my G2 touch and havn't been able to setup exchange sync over the air. It goes past first option i.e. to show me what i want to synch mail, contacts, calendar and than when I click on finish setup it fails with message unable to create account try later! Any idea what is going wrong. How can I fix it?
Sachin

Anyone have any experience with exchange sync where the server requires you to set a password/pincode for the phone?
Heard some people saying that this was not supported by the Hero. A pity if true, as I need this to work in order to be able to use the Hero as a work phone (in other words, if I am to buy a Hero).

The out of the box exchange support is really very good. It just needs the ability to authenticate via password or client certificate.
I much prefer it to WM, but only because its completely finger friendly.
Yes you can flag emails, and they show up under the flagged emails tab at the bottom.

I really really hope the update within 10 days or September will affect this thing? Need to be able to sync more than one folder at the time.

cbailey said:
I, like you (not I like you!), have synced up this way. I too cannot get HTC sync to work. I am sure Orange have bundled the wrong version.
Click to expand...
Click to collapse
works for me on vista 64 with orange branded HTC Touch. I believe there is an update on the HTC website, not sure if that enables win7 support
I certainly didn't notice explorer crashing after I installed it, chances are it's another explorer extension interfering (either a media codec that is failing at showing thumbnails, or a right-click extension or similar)

Weird email problem?

Hi. I am using an unbranded Hero on Voda in the UK and everything seems to be more or less fine, except... I have a strange email problem.
I have set up my POP3 account to check and deliver mail every five minutes (I don't use Gmail for this) and it works absolutely flawlessly except that every few days it simply stops receiving. The phone seems to poll as usual, but the mail just doesn't arrive, although it is there and later arrives in my Outlook inbox on my PC.
I have made no changes, installed no new apps or really done anything at all before the mail stops arriving. The only way around it is to remove the account and set up a whole new one, which is a pain - the main problem, though, is that I miss emails until such a time as I realise that it has stopped working.
Email is VITAl to me - does anyone have an idea as to what I can do to get around this please?
Many thanks, in advance.

download K-9 mail from the market place.
Try it using this program. If it contniues to fail after a few days, the issue is with the network or the server and we know where to look for issues.
If it works, then it's the HTC Mail program that is at fault, but you now have a program which does not have the fault and you can now receive your emails ok.

Are you killing any tasks, I have found that you need the HTC mail program running for it to poll for the mails.

barryallott said:
Are you killing any tasks, I have found that you need the HTC mail program running for it to poll for the mails.
Click to expand...
Click to collapse
I am only killing Tweet and Stocks, but otherwise nothing. Can the mail programme turn off itself for any reason? Besides, it is polling - just not actually collecting anything. Many thanks!

Same problem
I know its an old thread but I didn't want to start a new one yet.
I'm having the same problem with my BT email. Its OK for a week or so then just stops fetching the emails from the server. I delete the account, re create it and it works fine again.
Any thoughts?

I've noticed that mine sometimes doesn't alert when it downloads the email, I get an alert but the actual sync time is 10-20 minutes before.

shuffy said:
I know its an old thread but I didn't want to start a new one yet.
I'm having the same problem with my BT email. Its OK for a week or so then just stops fetching the emails from the server. I delete the account, re create it and it works fine again.
Any thoughts?
Click to expand...
Click to collapse
This has got so bad that I have had to 'turn off' the HTC mail function and downloaded the free k9 app, which is actually better, as it automatically deletes messages from the phone when you delete them from the server (or read them on your desktop.) I recommend it...

have you checked whether your trash folder is full? I was getting the same, and then once I went in and delted all the mail from the trash folder, I started getting mails again. There doesn't seem to be a way of automatically deleting mails from the trash folder?

Help with Yahoo Mail! Downloading all my inbox for unknown reason!

Hey guys,
I am having this really weird issue with my email (which is Yahoo mail). I would initially set up my email as usual, i.e. by entering username and password and let it do it's thing.
I had setup my email settings as "download messages for the past 3 days" but for some reason after leaving the phone in sleep mode for several hours (i.e. overnight, while charging or unattended at work), it will then start downloading everything in my inbox under yahoo mail which is around 3,5xx emails without me knowing! and then the phone will start to become very very sloooow... having manila running 90-95% at all times, (my observation) apparently windows mobile email is trying to sync everything from the inbox (after finish downloading) to HTC sense which is causing a Big Slowdown! which is i think the reason why manila runs at 90-95%.
this has been an issue for me since i bought the phone, so i always end up deleting the account on the phone so it'll stop the sync to HTC sense and stop manila from running 90-95%.
It is very annoying and i was wondering if there is anybody over here has experienced the problem and solved it?
i have also tried upgrading my rom to the current european 1.6x but no luck and still acting the same. I just don't want to stop using the email that i've been using for the last 9 years just because of this.
I will greatly appreciate any help.

Anyone>?????? anybody??????? i am sure some of you uses yahoo mail.
just wanted to find out, if anybody is under the same situation when using yahoo mail!
thanks

How did you add your account in the first place? You should just enter your email address and let the HD2 setup automatically.
I guess you setup pop3 instead?

I'm facing the same issue. I went to HD2 email setup, entered the email address, password and used the default yahoo settings which HD2 suggested.
For the first 2 days I kept getting all new emails. However on the 3rd day overnight it downloaded the whole yahoo mailbox with over 2500 emails. Had to delete the account and add it back a couple of times, but the issue keeps recurring.
Any ideas what I'm doing wrong here. Is there any setting I need to change to prevent this from happening?

Chaps,
Don't know what settings you are using for Yahoo but if you want to restrict how many emails get downloaded to your device then do the following:
On the device go to Inbox>Menu>Tools>Options>Email Account (whatever you have called it). Tap on that and then tap on Send/Receive schedule.
Form here you can set the frequency of updates and how many days worth of emails you want downloaded onto the device.
Hope this is helpful
WB

This issue also exists on my Raphael. Started a few months ago for some reason.
No matter what you set your retention limit to (3 days, 7, etc) it always tries to pull everything and bogs the phone done like crazy. Last time I wiped it, it was set to 7 days and it had email dating back to Jun 09.
Any idea on a resolution? as it seems to be affecting various devices.

up to now, i am still experiencing this problem.
i have tried everything.. i.e. hard reset, flashing to duttys holy grail v.05 rom and after setting up everything, it will still the same issue.
this issue only applies to yahoo mail.. i never had issues with gmail.
i wonder if it's because i am not using mail plus which requires a monthly fee and benefit you to use outlook using forwarding.
i never had this issue wih the iphone, although if you search yahoo, they specifically support iphone and blackberry only and regular mobile phones.

i have this problem too. i think its has something to do with Yahoo POP settings rather than our device. Gmail has a much more advanced mail settings than Yahoo. The gmail (IMAP) which is free is much better than yahoo plus (POP).

delete the accoun and wehn setting up again choose advanced settings you will find what limits this things

Same problem here
Hello, I have this problem in my Touch Pro 2. Haven't found a solution yet but I think the problem is at yahoo mail b/c i have used other imap and pop emails w/o having this behaviour.
It's probably some maintenance yahoo does to their servers that changes each mail datetime and thus, the WM mail client bring all inbox items and the phone gets freezed.
If someone find a solution for this issue please let me know.
regards,
Yasel

Same problem...
I am seeing this for my Yahoo mail on my Imagio also. It doesn't matter what the settings are, every few days, my entire inbox starts downloading (10000+ messages) causing the phone to hang & requires a hard reset.
Has anyone found a fix?

crude workaround
weird, this has started to happen to me on my tp2 in the last couple of weeks, maybe yahoo is doing something to different servers on a rolling basis.
Until it's fixed I've set up a folder within yahoo via my pc where I've dumped all emails over a couple of weeks old. I haven't synced my phone with that folder so myinbox is limited to a couple of hundred mails at the most. Once the issue resolves itself I'll put them back.

Exchange Sync unreliable, almost useless

Hey guys
first off, I know all the BS posts i'm going to get so let me head them off right now:
- i'm working and living in exactly the same locations
- i've had Android 2.3.3 on my HD2 and this issue has not occured
- i've used Windows Phone 7 and this issue has not occured
- both my Exchange server configs has NOT changed at all
- i'm working and living in exactly the same locations
OK so, something I personaly have experienced is really poor Exchange sync with this phone. I have contacts sitting on my laptop (Outlook), PC at home (Outlook) and on OWA on my server which are just not coming down to the phone, no matter how many times I reboot. Thing is, and this makes this hard to solve, its only a few of them - in fact, VERY few of them.
I've also noticed Emails are sometimes very slow to appear on the phone from either of my two hosted accounts even though they are both set to push on peak and off peak schedules.
Baseband - I9100XXKDH
Kernal - [email protected]#2
Build - GINGERBREAD.XWKDD
I am new to this Android malarky so it could be something i'm doing (?) or there might be a newer firmware out there by now but, with the strange naming convention I don't really know.
Not sure if anyone else has seen this? Any clues? Any newer firmware?
Thanks in advance!!

Just to summarize
- You can sync alot of the contacts from the server to your phone, but not all.
- Those you can sync, are those consistently working fine (ie if you make any changes to them server-side, are those changes always synced to the phone)?
- The few contacts that cannot be synced, can you see any differences between them and the ones that do sync (the info added to them, certain symbols used, or similar)?
If you edit one of the contacts not synced, and remove all the info from them except for the name "a" and possibly the phone number 012345, does this in any way change the sync behavior?
- If you add a new contact, and give it exactly the same info as one of the unsyncable contacts, does that sync aswell, or does it also not sync to the phone?
- Probably not the case, and I'm not sure about behaviors across several different phone all running 2.3.3, but are your contacts all in the same folder on the server, or have you sorted them into different folders?
- Try adding your Gmail account, or a gmail account, to your phone as a new exchange account, and see if the same unsyncable outlook contacts, if you could possibly export them from your outlook and import them into your Gmail account, also fail when synced from the Google servers.
- try downloading either NitroDesk touchdown or RoadSync from the market, and try adding the same account to either of those and see if the behavior changes. Atleast that will show if the problem is general with the server, or if it seems to be only the stock/samsung exchange client causing this in some way.
Not sure at all what is going on, but some of the above might give some results that are useful.

TechNoir said:
....
Click to expand...
Click to collapse
Sorry, JUST before your post came it I discovered a tick box that corrected everything! Some how I had turned off Sync'ing but yet that still enabled mail!? I honestly couldn't remember how I got there or where it was, sorry
Although that doesn't explain why mail is unreliable....
Thank you for your detailed steps though! I hope they come in useful for someone

I'd imagine the Samsung e-mail app is just an overlay on the native Android client. All my Android phones have worked great with Exchange. If Samsung completely re-wrote the e-mail client and it doesn't work I'll be distraught. I rely on Exchange heavily and think TD sucks because it flattens the databases.

To be fair to it, it does work now ... maybe the tick box I discovered will encourage mail to be a little more prompt
For me it was Unuseable if I could not reliably sync contacts and schedule... which looks like I now can.

...and Tasks, which is an unexpected bonus for me!
I've been impressed with the speed with which the phone handles data, even on non-3G networks. No problems with Exchange either.
All good so far, in fact.
Worth adding a [SOLVED] to the title of the thread?

Gustopher said:
...and Tasks...
Click to expand...
Click to collapse
I know, I'm thrilled. I read somewhere that Samsung really sweated the details on the Exchange app. In addition to tasks, it's supposed to be able to use the company directory and do a calender busy search. There's also Citrix integration and a lot of VPN feautres they've added to the phone. I'm guessing, especially in the U.S., that high-volume corporate accounts are going to be a big audience for the phone which is why Samsung included so many upgraded connectivity features.

Monty Burns said:
Sorry, JUST before your post came it I discovered a tick box that corrected everything! Some how I had turned off Sync'ing but yet that still enabled mail!? I honestly couldn't remember how I got there or where it was, sorry
Although that doesn't explain why mail is unreliable....
Thank you for your detailed steps though! I hope they come in useful for someone
Click to expand...
Click to collapse
No problems at all mate, glad you got it working.