Database Users

Random Email Behavior

I have several POP3 email accounts configured on my Jasjar. Each account is set to check for email automatically, but the actual automatic function seems very random. If I use send/receive, each account functions without problem, accessing the account, authenticating, downloading, and logging off. Left to its own devices, though, the Jasjar seems to check accounts in no particular order and at random times. It does seem to check the first account configured more frequently than other accounts but, again, the timing of the events seems to bear no resemblance to the “Check every 15 minute” parameter set in the account profiles.
I thought that perhaps having every account check at 15 minute intervals would cause the accounts to “interfere” with one another – with the other accounts missing the “check email” trigger because one account was busy accessing its server – so I staggered the check-every parameter for each account, setting it to 15, 17, 19 minutes. This does not appear to correct the problem.
My Jasjar is set to always on in the power settings and the registry has been hacked to keep GPRS up at all times.
I am running:
ROM version 1.13.53 WWE
Radio version 1.04.02
ExtROM version 1.13.137 WWE
Is anyone else experiencing this problem?

Mine seems to work fine when it's set to check my (three) pop accounts every 60 minutes, I assume you're always getting a good signal, so it is actually able to connect? I've noticed that mine doesn't retry if the connection can't be made on the first attempt.
However, my G-Mail account is acting funny. If I leave read messages in my inbox, they disappear when the JJ does a send/receive. Only happens on G-Mail though, so I don't think it's a WM5 problem, I'm probably missing a setting on gmail.com somewhere?

sub69 said:
However, my G-Mail account is acting funny. If I leave read messages in my inbox, they disappear when the JJ does a send/receive. Only happens on G-Mail though, so I don't think it's a WM5 problem, I'm probably missing a setting on gmail.com somewhere?
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OMG I thought it was just me!! its nice to know im not alone! BTW I take it that pocket outlook can now (WM5) poll more than one account at a time? (remember with WM2003se if you left outlook on text msg how it would not bother with emails?)

I know this should be easy, but HOW do I actually config my email to check automatically every XX mins?

select options (within pocket outlook) you should now see your email account name, simply click on the name to access the setup, press next 4 times till you go to the "server information" screen, now press the options box hope that helps!

Ta for that - not sure why I didn't find it, I remember seeing that when I first set the email connection up!

weird issue with Gmail via Jasjar
I just experienced a weird issue with Gmail via Jasjar messaging app as well.
If I send an email larger than 10K, then it will never go out and always end in error saying the message cannot be downloaded. Smaller size can be sent without any problem through Gmail smtp server. Pls try it out guys and let me know if yours is working fine.

weird issue with Gmail via Jasjar
I just experienced a weird issue with Gmail via Jasjar messaging app as well.
If I send an email larger than 10K, then it will never go out and always end in error saying the message cannot be downloaded. Smaller size can be sent without any problem through Gmail smtp server. Pls try it out guys and let me know if yours is working fine.

Re: weird issue with Gmail via Jasjar
lie_ui said:
I just experienced a weird issue with Gmail via Jasjar messaging app as well.
If I send an email larger than 10K, then it will never go out and always end in error saying the message cannot be downloaded. Smaller size can be sent without any problem through Gmail smtp server. Pls try it out guys and let me know if yours is working fine.
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Click to collapse
Not had that problem! in fact I sent a 1.5 meg email only today

ratcom, did you upgrade your JJ ROM?
I never have this problem before I upgraded my JJ ROM few days ago.

ratcom, did you upgrade your JJ ROM?
I never have this problem before I upgraded my JJ ROM few days ago.

Imap Gmail Fixed

Looks like gmail have fixed their IMAP problem.
All messages HTML included are now coming through will complete bodies.

Holy crap, macguffin! I'll try it out now too! Thanks for the update -- I'll post one when I find out.

Haha, you know, I didn't even know there was a problem with it, but I did just set up Gmail through IMAP on my phone a couple of days ago and have been getting blank emails. Sometime last night though the emails started coming through properly, so I guess that's what you're talking about, so yeah, I can confirm that it works now.

Wow that took them a long time to fix, but yay! Good news. Thanks for the heads up, I gave up checking on it a month ago.

Wow.. it is a very good news. I can start using the default mail client to check Google Email and as well as check my work email as well.

FYI...
This is working on my Treo700 now...
I did have to delete my account information and re-download. But after that! It worked fine!

Ditto.
I deleted my account settings from my kaiser or vodafone v1615 and then set the system up again so it downloaded a weeks emails and it all works fine.
Thanks Googlemail.

I'm gonna try it for a few days before posting it works... So you'll hear from me again.

Confirmed. It works!

I've been forwarding my email to a hotmail account to get push for awhile now since gmail wasnt working, I think I'm going to just keep doing that.

wow, it actually works. took me a week to figure out what alternative to use instead of my gmail, now a few weeks later they actually fix it, took long enough.. how long was this not working for, a year or so? lol

this the best thing since christmas lol btw also confirm this

I have only had my kaiser for a month so it has not bothered me a lot but now it works it will save on my data costs as i was using 2 devices for my email.

At the moment Flexmail is running, so please could anyone of you check this:
I want to have the last week's mail on my device. Can I do this with the built-in messaging application?
Syncing the whole inbox would be too much on my device and deleting every old mail manually is annoying.

LordDeath said:
At the moment Flexmail is running, so please could anyone of you check this:
I want to have the last week's mail on my device. Can I do this with the built-in messaging application?
Syncing the whole inbox would be too much on my device and deleting every old mail manually is annoying.
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There is an option in the email account's settings to download anything from today's message to last 3/5/7/30 days worth or even all messages.
Also IMAP will keep everything synchronised.
Is that what you meant?

Yes, thanks. That is the feature I meant.
But now i see, that windows mobile's messaging application has no imap idle support.
So, I will continue using Flexmail. It is not that comfortable, but I can adjust the location of saved mails and it has imap idle.
Imap idle is MUCH more flexible than direct push over exchange

benchMarc said:
I'm gonna try it for a few days before posting it works... So you'll hear from me again.
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Seemed it's fixed indeed.

Yey! Good news... shame ther is no folder mapping in pocket outlook though. Plus i would want it to not upload sent items as then you would end up getting copies!

Weird email problem?

Hi. I am using an unbranded Hero on Voda in the UK and everything seems to be more or less fine, except... I have a strange email problem.
I have set up my POP3 account to check and deliver mail every five minutes (I don't use Gmail for this) and it works absolutely flawlessly except that every few days it simply stops receiving. The phone seems to poll as usual, but the mail just doesn't arrive, although it is there and later arrives in my Outlook inbox on my PC.
I have made no changes, installed no new apps or really done anything at all before the mail stops arriving. The only way around it is to remove the account and set up a whole new one, which is a pain - the main problem, though, is that I miss emails until such a time as I realise that it has stopped working.
Email is VITAl to me - does anyone have an idea as to what I can do to get around this please?
Many thanks, in advance.

download K-9 mail from the market place.
Try it using this program. If it contniues to fail after a few days, the issue is with the network or the server and we know where to look for issues.
If it works, then it's the HTC Mail program that is at fault, but you now have a program which does not have the fault and you can now receive your emails ok.

Are you killing any tasks, I have found that you need the HTC mail program running for it to poll for the mails.

barryallott said:
Are you killing any tasks, I have found that you need the HTC mail program running for it to poll for the mails.
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I am only killing Tweet and Stocks, but otherwise nothing. Can the mail programme turn off itself for any reason? Besides, it is polling - just not actually collecting anything. Many thanks!

Same problem
I know its an old thread but I didn't want to start a new one yet.
I'm having the same problem with my BT email. Its OK for a week or so then just stops fetching the emails from the server. I delete the account, re create it and it works fine again.
Any thoughts?

I've noticed that mine sometimes doesn't alert when it downloads the email, I get an alert but the actual sync time is 10-20 minutes before.

shuffy said:
I know its an old thread but I didn't want to start a new one yet.
I'm having the same problem with my BT email. Its OK for a week or so then just stops fetching the emails from the server. I delete the account, re create it and it works fine again.
Any thoughts?
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This has got so bad that I have had to 'turn off' the HTC mail function and downloaded the free k9 app, which is actually better, as it automatically deletes messages from the phone when you delete them from the server (or read them on your desktop.) I recommend it...

have you checked whether your trash folder is full? I was getting the same, and then once I went in and delted all the mail from the trash folder, I started getting mails again. There doesn't seem to be a way of automatically deleting mails from the trash folder?

push gmail problems?

Hi!
I was trying to use push gmail but I only got an error
0x8600050c
I can sync contacts and calendar, but no emails, if I check the email, then i got that error.
Someone else is in the same situation?

Same error here... Anyone got solutions?
I've reset the phone, input the settings multiple times (I'm sure they're correct), checked that my carriers default internet access isn't set via proxy, turned off/on POP on my Gmail settings....

A couple of pointers to look out for:
-You want to make sure you're only trying to sync Calendar, Contacts & Email. DON'T try and sync Tasks or Texts cos they don't work (yet hopefully).
-Make sure the username you're using is <myname>@gmail.com not @googlemail.com like the tutorial used to say.
-If it stops syncing after a few weeks of use. Sometimes you just have to do a manual sync by going into connection manager and hitting the Sync button and sometimes the only way to solve it seems to be just delete the whole Exchange profile for googlesync and set it up again from scratch.
Hope one of these is going to solve your problem cos I'm all out of ideas. Works fine on my WinMo6.5 device.

Yup, I was aware of both the @gmail and restriction to Cal/Contacts/Email, neither of those are my problem.

Mine is syncing using @googlemail.com but it does not work when doing send/receive for my folders which is annoying as I don't want to keep on syncing hundred's of folders each time I get a new mail.

also youc ant have a "/" in any of your gmail labels (which are often autmoatically created when you imap your gmail on your desktop i.e. Inbox/ebay Inbox/work etc

Same problem here...
I have the same problem and the same error code.
Tried to sync my phone for the first time yesterday and spent the better part of the night troubleshooting why I was getting the 0x8600050c error code... Tried all the possible fixes including making sure Tasks are deselected, Syncing only Contacts & Calendar, no '/'s in labels etc....
However, now I realise that after browsing the google help forums that a lot of people seem to be having this problem in the last 24-32 hours. Quite a few recent messages have been posted on this.
It seems like Google Sync push has been erratic ever since it was released. They fixed the problems in the middle, but it seems that they are back now. You would hope that a firm with the resources like Google would atleast put a status page updating users of outages...
If someone figures out a solution to this problem please post...!
Phone: HTC Touch Pro2
OS: Winmo 6.5
Carrier: Vodafone UK

Same problem for me here!

I'm sorry (I'm not rubbing it in honest ) but my GMail has been working perfectly for the last couple of weeks. So maybe it's just newly set up accounts?

For those that have gmail working via activesync, how quick is it? when a message arrives on your desktop how much later does it take to arrive on your phone. I am seeing some delayed responses and having moved from Blackberry back to WM its not good.

I have it running over HSDPA (3G) with exchange server and it arrives on my phone before it gets to my desktop pc.

chimpsinties said:
I have it running over HSDPA (3G) with exchange server and it arrives on my phone before it gets to my desktop pc.
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I know its been done and said, but would you mind doing a checklist on what settings you have got working for you?
On Gmail do you have POP3 enabled and IMAP enable or one on and the other off.

i've been having the same issue - calendar and contacts fine, but i can't sync mail.
i know it isn't the settings / labels issues mentioned here as I have it syncing fine on my kaiser...

Hmm. OK think we got crossed wires there. I thougth we were talking about GMail syncing in general. I was talking about my Tinity. Now I have the HD2 setup, it's not working for mail ether.
Same as everyone else, I have contacts and calendar working but no mail. It will get the mail if I set it up as a normal mail account but not with the syncing push type exchange account I can't see any errors, it's just not getting the mail

The thing is I get my mail, but just slow. I am not syncing contacts or anything else.

Sympathize with you Chimpsinties
@Chimpsinties: Welcome to club miserables! No response from Google or anybody else till now....
@All: A detailed discussion of this problem is taking place at
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=0edb7d5393c2cd9a&hl=en#all
(Make sure you click and view all responses and not just the first two)
Would be lovely if someone could shed some light on the issue and post in this forum......

Found a hash in one of my labels, deleted it resynced and it seems things are moving ok. Let see how it goes

themarques said:
Found a hash in one of my labels, deleted it resynced and it seems things are moving ok. Let see how it goes
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hmmm. no hashes in any labels (i never imported / synced) from outlook. but still no joy...

same problem on my td2.
syncing of calendar and contacts works fine. but no mail.
funny thing is when i set it up the last weekend it all worked perfectly for about two days and suddenly error 0x8600050c.
i played arond a lot with googleapps after the setup and i thought this might be the reason it s not working any more.
so here is a list of things i tried to get it working again, well, still without success:
- looked for hashes in my labels (never had any though)
- deleted all labels
- change language from german to english and back
- deleted the tasks from my tasklist in gmail/calendar
- changed my password to alphabetical characters only
- registered a new gmail account without any changes
- changed the mail folder of gmail in wdmc that should be synced
some things that surely wouldnt help since it seems to be a google issue but i was desperate
- reinstalled wmdc
- flashed different roms
but damn it s still not working again. *sigh* gotta switch to windows-live if they dont get this fixed.

Hmm I think the problem with the gmail sync makes the rom of the hd2 itself because I also have a Touch Pro 2 and a Toshiba TG01 and on both of them its working fine so I try to import the active sync files and if it will work after that I´ll tell you!

hd2 sending same email twice?

This seems to happen when I send emails ( on googlmail ) Checked threads but can't see similar thread - any idea please? Thanks.

Mine does this too. Very annoying

GARGUNNOCK said:
This seems to happen when I send emails ( on googlmail ) Checked threads but can't see similar thread - any idea please? Thanks.
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I just tried this and it does not send duplicate E-Mails to me. I have uploaded duplicate messages to facebook before but that was because of me sending / recieving with my 3g disabled and networking disabled and then resending.
What enviroment are you sending this from via which interface 3g or networking? Work, Home?

Did anyone get a solution to this?
Happening for me as well on IMAP and POP3 gmail.
It is intermittent though - sometimes happens sometimes not.
Only started a week ago [no software or hardware change] and deleting and re-entering account data did nothing

this is super annoying. i'm using energy's roms and use the outlook setup wizard to get gmail going...anyone got ideas?

I have tested a couple of things last night and see that when I "reply all" it includes my email address in the "To" field as well.
If I delete my email from this field then people seem to only get 1 copy.
The couple of times I forgot to do this they got 2-3 copies.
Any way to stop this happening?
I note there are now 3 separate thread on this topic so we are not alone!
Vodaphone and HTC though both told me they have not come across it before.
Someone recommended turning off "save sent emails" (I dont recall turning it on!)
See if that helps

I am also haveing the same problem. Every time I send a reply through gmail, two e-mails are sent...
Has anyone found a solution? I am suing Miri roms...
Br,
Peter

untick the "save sent email" option and also when you reply-all delete your own email address from the "to" list.
Both of these factors reduced the frequency for me but I found especially when it is a mutli-chain email with lots of contribution to it no matter what I do it happens.
BUT by doing these things for ages it did stop.