Database Users

Attachments not downloading

I am having an intermittent problem with email attachments not downlaoding and it is totally confusing me. I have my settings so that all emails and all attachments of any size can download and some of the time this is fine but other times (like this morning) the emails will download but the attachments wont download when I prompt for them to come too. It is the same problem whether using wifi or gprs/3g as my settings are identical anyway.
Has anyone got any ideas. I am fairly certain that the attachments that wont open are ones that are large. It seems that the device is forcing emails to be attachments that weren't attachments in the first place. For example when I opened an email this morning it was blank with an attachment but when I checked my laptop and went for the same email it was a text email with an excel file attached. I didn't know what was contained in the email at all though because Ihad only been faced with an attachment that wouldn't download and it was work so luckily I was still at home.
Has anyone any ideas. I am computer and MDA literate but when it comes to registry tweaks and cooking ROMS forget it - not my thing

help
Has no one any ideas on this one - it must be something simple surely.

I have the same problem with me HTC, on both wifi-gprs each time I click on the attachment to email. It reads "Attachment will download next time you connect" I can't work that out

I dont know...but maybe it could be related to memory...
If you are having this problem with "large" files or emails maybe they do not download becase there is not enought free memory for the file in your device...
Have you set the PPC to save attachments to sotrage card or they store in main memory??
has this happened when you have a lot of mails in your inbox or with very few??
I'm just guessing here but it could be a chance...
Regards;

HELP!!! why hd2 email can't see jpg format?

HELP!!! Why HD2 Email can't see jpg format..?

tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
Sorry but your question does not make sense. The HD2, like nearly all cameras, takes photos using the .jpg format and they work (as do other jpegs from other devices too, perfectly well. If you can see the photos that you have taken then you are looking at .jpg files in the built-in HTC album app.
Could you please explain more clearly what problem you have and you will get responses from others too I am sure.

tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
I regularly receive emails with jpeg attachments, and I view them without any problems.
What's your problem? Explain more and we can help

mines the same, just shows the red x in the corner of the box,
i think it must be somthing to do with security settings?

perhaps the original question is why the HD Sense email preview can't see html emails?
I get emails from dilbert.com that are html, when viewed in htc sense preview they are funny symbols, then when I click on the mail it goes into windows mail client and then I have to click to allow internet pictures. Perhaps this is what the original post was about?
P.S. any suggestions to make this easier for me would be good, like getting the mail client to remember the show internet pictures would be good.

You may have set e-mail with google sync (direct push) And I think that there is a problem with attachments. Despite google snyc I do not go (. Jpg, pdf, but example. Doc comes normally)
If we set the standard through the adoption of e-mail account with attachments is no problem
And so I think that google sync using a scheme that does not support a lot of attachments: (
Anyone knows solution to this problem?

IMAP email not downloading JPGs
I am having a very similar issue. I receive email via IMAP from a netaddress.com account. JPG attachment are simply not downloaded. they do not show, not even a placeholder in the message. I have set the phone to download full messages with all attachments - but no hint that a JPG is a attached to the message.
Any ideas?

Microsoft set the security on the Outlook client to not download embeded images in HTML mail.
Just open the mail up and click the download internet pictures option at the top of the mail and the images will be downloaded, and before you ask there is no-way (we have found) to disable this feature.

I have the same problem...
Both with google and imap, when I get mails with attachments I see the attachments, can click on them to download them, but then when clicking to open them I get a message saying "Unable to display document", even with simple JPGs. No way to open any image from the mail client, which is highly annoying. Anyone got an idea?
Embedded images don't work with google as mentioned, but they're fine on IMAP.

Similar problem
On my TP2 I have similar problem. In addition, when I save JPG attachment from message downloaded by IMAP account, it has zero size (0 b). Other attachments (e.g. BMP) are OK.

I have it too but it has to do something with Coreplayer of TCPMC (whatever it is called)
Coreplayer takes over all media systems when you install it. Normally i went to options and unchecked the JPEG box. But now even that does not help anymore.
So basiclly you have to change it somewhere in the options in your phone I just do not know where.

HELP!!! can't see jpg format from email attachment
On my HTC Touch HD I have the same problem.
On my IMAP account I can see a message with attachments. If they are jpg file type, after I mark and download them, they have zero size (0 b).
Other attachments (e.g. ZIP, CAB, etc) are OK.
Can anybody help us to solve this situation?

Attachment issue with HTC Mail and Exchange ActiveSync

Has anyone else noticed this and found a solution?
I setup HTC Mail to talk to my company's ActiveSync server. It downloads and sends emails just fine, however if an email contains an attachment, I can't retrieve the attachment.
At first I had it setup not to fetch attachments. The email would show there was an attachment with the proper file size, however when I would manually force the download everything comes back as 1kb and won't open.
I changed the setting to retrieve all attachments less than 500kb (which covers 90% of them) and they still won't download and open.
I'm trying out "Exchange" by TouchDown, but seem to be running into the same issue. Even if it worked, I really didn't want to have to use multiple email clients.
Does anyone know if this is resolved in Froyo?

bump
bump anyone?

I think it requires an SD card to be installed. Download refers to /sdcard folder

Hi
I'm having exactly the same problem as you but for the moment I've got no solution have you managed to resolve it ?
If so how?
Thanks

[Q] Attachments

Hi
how can i save non-supported format email attachments to my SD card.
I have received an email with a video file (AVI), and i just see a green android and a paper clip in place of the attachments, with no options to save (i tried long pressing)
I have tried k-9 client, but it also does not give me an option to download the attachment (only works for supported formats)
Thanks

anyone? dddd

I don't know, but if it's the same as for the browser (not letting you download unsupported file types) you could try something like byte tornado.
I installed that and I am now able to download any file (for sure from the browser but, if I remember well, from gmail app too) from the interwebz.

Fascinate stock email app & attachments

I have found that using the stock email app doesn't allow you to "open" or attach PDF files to emails.
I have three email accounts connected to the stock email app, Exchange, Gmail and Hotmail.
1) If I send an Excel or Word document to any of these accounts I get the option to "save" or "open" the attachment. However, if I send a PDF document to any of these accounts the only option is to the "save" the file. Then I have to go find it using a file manager before I can open it. I have tried Adobe PDF viewer & Thinkfree that comes on the device and neither will allow me to open PDFs in the email app.
2) The stock email application will not allow me to attach any files other than pictures. When I click attach it brings up the file manager (it appears to be the stock "my files" application) which allows me to view the SD card and won't show any other file types other than picture types. I have multiple PDFs on the SD card in various folders and NONE of them show up as being able to be attached to the email.
The weird part is that if I use the "Gmail" email application (the one that only allows gmail accounts) I can open PDFs straight from the Gmail application without saving first. I can also attach any file type using this application.
Does the stock email application suck this bad? My two co-workers with Dincs have no problem doing either of the above things.

I tried Touchdown, Maildroid & K9. They all attach all file types & open files directly from the email.
Does anyone elses mail app exhibit the same behavior as mine? Or did mine get messed up somehow.

The issue actually appears to be related to what program the email app will allow you to use to find attachments.
The stock mail program appears to use My Files, but it only allows you to see picture files. The Gmail program will only use "Gallery" to find attach files if you don't have a file explorer installed.
I have Astro installed and if you use the Gmail program and try to attach something it will ask you if you want to use Astro or the Gallery. I then went and uninstalled Astro and went back to attach a file through the Gmail App and it only allowed me to use the Gallery app to look for attachments.
So the problem actually DOES exist in the Gmail app, but the Gmail app will let you use other file explorers to look for attachments.
I just cant see how that got past whatever process they use in developing their app.... How can you design a mail app that doesn't allow you to attach anything but picture files.... I mean thats just ridiculous.
I would not recommend the Fascinate to be honest just because of this issue. Sure it can be worked around using other email apps and downloading file explorers. Its not that big of a deal if you only use Gmail, but if you heavily use exchange and have to rely on the mail app or a 3rd party mail app it sucks.

I ran into this just last night actually when I tried to open a pdf from an email.

So I emailed samsung to ask if this was intentional or not. They didn't give me a real good answer but here is what they said.
"Thank you for your inquiry. With the SCH-I500 mobile phone, you can only attach picture file types. If you would like to attach other files such as PDF files, you need to download an application through the android market for PDF application."
To me, that sounds like this was intentional and the stock mail app will never have the ability to attach anything other than pictures.

astraelraen said:
So I emailed samsung to ask if this was intentional or not. They didn't give me a real good answer but here is what they said.
"Thank you for your inquiry. With the SCH-I500 mobile phone, you can only attach picture file types. If you would like to attach other files such as PDF files, you need to download an application through the android market for PDF application."
To me, that sounds like this was intentional and the stock mail app will never have the ability to attach anything other than pictures.
Click to expand...
Click to collapse
Out of curiosity, with all the great email apps that you mentioned having tried, why not just use one that does what you need it to do? That's one of the great things about Android: the stock apps are just there to get you started!

Maybe this is a bug due to the DB issues, but whenever I click "Read first unread" for this thread, it takes me here: http://forum.xda-developers.com/showthread.php?p=8315757#post8315757