Attachments not downloading - 8525, TyTN, MDA Vario II, JasJam General

I am having an intermittent problem with email attachments not downlaoding and it is totally confusing me. I have my settings so that all emails and all attachments of any size can download and some of the time this is fine but other times (like this morning) the emails will download but the attachments wont download when I prompt for them to come too. It is the same problem whether using wifi or gprs/3g as my settings are identical anyway.
Has anyone got any ideas. I am fairly certain that the attachments that wont open are ones that are large. It seems that the device is forcing emails to be attachments that weren't attachments in the first place. For example when I opened an email this morning it was blank with an attachment but when I checked my laptop and went for the same email it was a text email with an excel file attached. I didn't know what was contained in the email at all though because Ihad only been faced with an attachment that wouldn't download and it was work so luckily I was still at home.
Has anyone any ideas. I am computer and MDA literate but when it comes to registry tweaks and cooking ROMS forget it - not my thing

help
Has no one any ideas on this one - it must be something simple surely.

I have the same problem with me HTC, on both wifi-gprs each time I click on the attachment to email. It reads "Attachment will download next time you connect" I can't work that out

I dont know...but maybe it could be related to memory...
If you are having this problem with "large" files or emails maybe they do not download becase there is not enought free memory for the file in your device...
Have you set the PPC to save attachments to sotrage card or they store in main memory??
has this happened when you have a lot of mails in your inbox or with very few??
I'm just guessing here but it could be a chance...
Regards;

Related

Unresolved Items when synchronizing email

Hi,
Does anyone know the fix to this issue. I've done various tests and know that any email that has an attachment, it will not sync to my Jam. I've deleted all emails that has attachments and sure enough the "unresolved items" in Activesync disappears.
Here are the things I've done and none have worked so far.
1. I've changed the location to store the attachments to the internal memory instead of my SD card. - Still doesn't work.
2. I've unchecked the limited size of the attachment in Activesync Options - Does not work
3. I've done a hard reset because I upgraded to ROM ver: 1.11.00 - Ext. ROM 1.11.169
So far I have not been able to find the issue. I've tried using a different SD card but I don't think it matters because it does it even when I uncheck the option to save attachments to storage card. One thing for sure, if I send myself one email with an attachment, I get 1 unresolved issue on the email sync. So it's some attachment problem that I would really like to have fixed because my attachments are important to me.
If you know the fix for this issue please let me know. Thanks you.
I have this problem every once in a while. It is usually an attachment that ActiveSync can't convert properly. I find I have to disconnect and reconnect which sometimes solves it. Other times I have to find which attachment is causing the problem and remove it from the mail. I have not yet tried turning of the conversion setting which may indeed help.

Struggling with memory and cant find the answer

I have done lots of searches but can't solve this one so I am hoping someone can walk me through it.
I have a 2GB storage card and I would really like to sync directly to it. It doesn't really matter for My DOcuments and bits and bobs as they are not big and I can always move them but the probelm is email.
I like to keep my outlook synchronised and certain folders synced at all times but unlike the MDAIII the Vatio II can't do this as the memory is too low. I need a way to store the attachments on the card and be able to access them seemlessly or to just sync directly with the card (ideally).
I have looked at the link for mobilesync but it doesn;t download properly and I can't get it to work. If anyone can help me with this I would really appreciate it. I am not up to tweeking registries etc. I am IT literate but not a boffin!
thanks
If you go to email, email options, memory tab - you can select to store attachments to to storagecard. It works fine with incoming email attachments - not totally sure about outlook emails but its probably worth a try. Let me know the result
There is a setting in Mobile Outlook that allows you to store attachments on the storage card. Did you try that? Within Messaging it is Tools/Options/Storage tab
crumbs
My device now isn't syncing at all. THe laptop is connecting as it is charging the device but it is seeing it as a guest and not syncing - help
oh dear
I have done this and it is now syncing fine but I still can't access teh attahment s when reading my mail because presumably it is not accessing my storage card by default. How do I set it to read attachments from there?
I don't want to ask the obvious but in activesync have you unchecked the boxes in options / email that limit file size or limit the download of attachments? If these are still checked it could be your problem

Can I get my attachments first time

I have now (after a reset and some problems) managed to get my mail to sync properly again and my attachments to save to the storage card and open directly from my email without problems. THere is one further part of the puzzle however that I can not crack.
When I sync my device with the computer my new outlook messages appear with the attachment details on the varioII. I then have to check which attachments I want and mark them for download and sync again to actually get access to them. This means I have to sync twice for anything I need and I need to know what I might need in advance which I dont like.
Am I missing something. Can I change the settings (not techincal please) to get this to do it first time.
The attachment is too big, so it is not downloaded automaticely. In advanced options of email in active sync you can increase the size limit or remove it

HELP!!! why hd2 email can't see jpg format?

HELP!!! Why HD2 Email can't see jpg format..?
tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
Sorry but your question does not make sense. The HD2, like nearly all cameras, takes photos using the .jpg format and they work (as do other jpegs from other devices too, perfectly well. If you can see the photos that you have taken then you are looking at .jpg files in the built-in HTC album app.
Could you please explain more clearly what problem you have and you will get responses from others too I am sure.
tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
I regularly receive emails with jpeg attachments, and I view them without any problems.
What's your problem? Explain more and we can help
mines the same, just shows the red x in the corner of the box,
i think it must be somthing to do with security settings?
perhaps the original question is why the HD Sense email preview can't see html emails?
I get emails from dilbert.com that are html, when viewed in htc sense preview they are funny symbols, then when I click on the mail it goes into windows mail client and then I have to click to allow internet pictures. Perhaps this is what the original post was about?
P.S. any suggestions to make this easier for me would be good, like getting the mail client to remember the show internet pictures would be good.
You may have set e-mail with google sync (direct push) And I think that there is a problem with attachments. Despite google snyc I do not go (. Jpg, pdf, but example. Doc comes normally)
If we set the standard through the adoption of e-mail account with attachments is no problem
And so I think that google sync using a scheme that does not support a lot of attachments: (
Anyone knows solution to this problem?
IMAP email not downloading JPGs
I am having a very similar issue. I receive email via IMAP from a netaddress.com account. JPG attachment are simply not downloaded. they do not show, not even a placeholder in the message. I have set the phone to download full messages with all attachments - but no hint that a JPG is a attached to the message.
Any ideas?
Microsoft set the security on the Outlook client to not download embeded images in HTML mail.
Just open the mail up and click the download internet pictures option at the top of the mail and the images will be downloaded, and before you ask there is no-way (we have found) to disable this feature.
I have the same problem...
Both with google and imap, when I get mails with attachments I see the attachments, can click on them to download them, but then when clicking to open them I get a message saying "Unable to display document", even with simple JPGs. No way to open any image from the mail client, which is highly annoying. Anyone got an idea?
Embedded images don't work with google as mentioned, but they're fine on IMAP.
Similar problem
On my TP2 I have similar problem. In addition, when I save JPG attachment from message downloaded by IMAP account, it has zero size (0 b). Other attachments (e.g. BMP) are OK.
I have it too but it has to do something with Coreplayer of TCPMC (whatever it is called)
Coreplayer takes over all media systems when you install it. Normally i went to options and unchecked the JPEG box. But now even that does not help anymore.
So basiclly you have to change it somewhere in the options in your phone I just do not know where.
HELP!!! can't see jpg format from email attachment
On my HTC Touch HD I have the same problem.
On my IMAP account I can see a message with attachments. If they are jpg file type, after I mark and download them, they have zero size (0 b).
Other attachments (e.g. ZIP, CAB, etc) are OK.
Can anybody help us to solve this situation?

Attachment issue with HTC Mail and Exchange ActiveSync

Has anyone else noticed this and found a solution?
I setup HTC Mail to talk to my company's ActiveSync server. It downloads and sends emails just fine, however if an email contains an attachment, I can't retrieve the attachment.
At first I had it setup not to fetch attachments. The email would show there was an attachment with the proper file size, however when I would manually force the download everything comes back as 1kb and won't open.
I changed the setting to retrieve all attachments less than 500kb (which covers 90% of them) and they still won't download and open.
I'm trying out "Exchange" by TouchDown, but seem to be running into the same issue. Even if it worked, I really didn't want to have to use multiple email clients.
Does anyone know if this is resolved in Froyo?
bump
bump anyone?
I think it requires an SD card to be installed. Download refers to /sdcard folder
Hi
I'm having exactly the same problem as you but for the moment I've got no solution have you managed to resolve it ?
If so how?
Thanks

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