For those on T-Mobile UK Network, could you share your thoughts about the data roaming between T-Mobile - Orange 3G network?
Does it work for you, does it boosts speeds?
In my case it defaults to T-Mobile Orange, although this is a correct selection signal-wise, as I've got 3-4 bars of 3G+ (2-3 bars with 'vanilla' T-Mobile), I guess Orange speeds are **** in my area, resulting to 700/40 Kbps down/up best case scenario (40 Kbps, that's kilobit per second, or 5 KB/sec). Worst case scenario is ping time-outs, because the upload speed is so slow that even the initial command is difficult to be transmitted. Sites with pictures is almost a no go, the same applies to traffic intensive apps, e.g. maps.
When I force T-Mobile via Settings (manual Network selection, data roaming set to off) speeds go up, to acceptable 1700/300 Kbps. But after a couple of minutes, the network changes to T-Mobile Orange.
I called cc to deactivate data roaming (international), just in case it deactivates domestic one, but to no avail. No one in T-Mobile knows if I can opt-out of domestic data roaming and give me foolish instructions ''remove your battery, remove SIM card, reboot phone blah blah blah****''
Any experiences? Does 3G roaming work for you?
Hi, its kinda hard for me to tell as I normally have quite bad signal and its really annoying. I had issues with WiFi and 3G conflicting and I thought it was the 3G but since I updated to mi7ROM I havent had this problem - so not sure pal
I'm on Orange UK and opted into this ages ago. As far as I can tell it's a load of rubbish and doesn't work properly.
In my flat I get low GPRS with Orange. If i force it to T-Mobile I get full 3G. However the roaming defaults to Orange and so I'm stuck with GPRS and poor reception.
In addition the Omnia can't seem to handle switching between networks properly resulting in data connection problems where it will lose it altogether.
I have noticed that the T-Mobile 3G speed seems higher than the Orange 3G speed too.
i can only echo Freypal, thats the exact same as my situation. great idea, but it doesnt seem to have been implemented properly.
robnewton1 said:
i can only echo Freypal, thats the exact same as my situation. great idea, but it doesnt seem to have been implemented properly.
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Click to collapse
As a t-mob customer i too find that the auto switch to orange results in my data falling over, requiring me to go into flight mode so that it will auto reselect the t-mob network.
I did ask to be opted out but the t-mob CS recommended that I be patient. They are aware that there are problems but hope to have them sorted soon(ish)
I'm having exactly the same experience as the original poster. I took the phone into the shop and a staffmember agreed that the Orange-TMobile 3G is not working yet and they are getting a lot of complaints. I spoke to customer services but they say you cannot opt out and they are working to resolve the problems...but they would not give a timeframe when pushed ("days, weeks or months?").
I think its worth starting an Ofcom complaint.
Please sign this petition I set up.
http://www.ipetitions.com/petition/t-mobile-orange-signal/
T-Mobile has implemented signal sharing with Orange. In theory this should enhance coverage--particularly 3G coverage--for T-Mobile customers.
The reality is that this signal sharing is not working properly. T-Mobile customers' phones are constantly getting stuck on Orange transmitters even when there is good T-Mobile reception available. This can mean customers have barely 1 bar of low-speed 2G ("G") Orange signal even when there is strong T-Mobile 3G signal available in the area.
T-Mobile say they have activated "smart signal sharing" which should prevent the above from occurring. However, this has failed to fix the problem.
T-Mobile say customers can't opt out of the new scheme. It needs to take notice that for many of its customers the signal sharing scheme is counter-productive and *reduces* the quality of the service they are getting.
Please sign this petition so that T-Mobile/OFCOM realize the extent of this problem.
sab742 said:
Please sign this petition I set up.
http://www.ipetitions.com/petition/t-mobile-orange-signal/
T-Mobile has implemented signal sharing with Orange. In theory this should enhance coverage--particularly 3G coverage--for T-Mobile customers.
The reality is that this signal sharing is not working properly. T-Mobile customers' phones are constantly getting stuck on Orange transmitters even when there is good T-Mobile reception available. This can mean customers have barely 1 bar of low-speed 2G ("G") Orange signal even when there is strong T-Mobile 3G signal available in the area.
T-Mobile say they have activated "smart signal sharing" which should prevent the above from occurring. However, this has failed to fix the problem.
T-Mobile say customers can't opt out of the new scheme. It needs to take notice that for many of its customers the signal sharing scheme is counter-productive and *reduces* the quality of the service they are getting.
Please sign this petition so that T-Mobile/OFCOM realize the extent of this problem.
Click to expand...
Click to collapse
Signed
Related
Have just upgraded to an o2 exec and want to experiment with video calling .
there is no 3g signal, it always comes up 'no signal at present' even though the signal has 3 - 4 bars on it. I'm with o2 and unhappy with the service I phone tech support and they tried to tell me to move to another part of the house ....this may have been helpful if I lived in the eiffel tower but i LIVE IN THE uk.
Im beginning to think that the whole o2 3g network is substandard
Any ideas?
4arm
Look at the little square icon next to the signal strength indicator - is it a 'G' or 'U'?
A 'G' indicates normal GPRS signal while a 'U' indicates UMTS (3g) service is available.
It's normally G and very very occassionaly turns to a u?
OK, when it shows a 'U' you can make video calls. When it's a 'G' only normal calls can be made.
G being GPRS and U being UTMS which is 3G. I think you can video call via wifi but I've not tested this yet.
I doubt whether the o2 coverage is bad, otherwise why would hutchinson three use them as a carrier for their network, seeing as they are a 3G company? The signal strength bars IIRC dont bear any relation to the 3G strength.
Tim 45 said:
I doubt whether the o2 coverage is bad, otherwise why would hutchinson three use them as a carrier for their network, seeing as they are a 3G company? The signal strength bars IIRC dont bear any relation to the 3G strength.
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Click to collapse
LOL you have the wrong end of the stick m8, Hutch "3" 3G is a pure 3G network (the biggest in the UK) with around 80% coverage. The network is wholey owned by hutch, however if your unlucky to wander out of coverage (into that last 20 %) then it will switch to O2 2G Gprs (no video calls) just so you can at least make voice calls / emergency calls. O2's 3G network has much less coverage than "3"'s but it's ok because it can seamlessly transfer to it's own 2G network if necessary
I am of the understanding that O2's 3g network is not the best in terms of coverage (voda and 3 are afaik). Interesting what is said above about 3 and O2 both being hutchingson compaines and sharing infrasturecture - can anyone verfiy?
they are 2 very diffrent companies, 3 just have a deal with O2, they pay O2 to allow "3" customers to use O2's network when "3"s is unavailable
Ward said:
G being GPRS and U being UTMS which is 3G. I think you can video call via wifi but I've not tested this yet.
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Click to collapse
That would be funky, but don't see how it ould be possible.
I too only get a UMTS signal in Belfast (which is supposed to be a strong 3G area) when I'm upstairs...
They need to pull the finger out if they want video calling to be the norm.
O2 3G around London is okay, not as good as T-mobile of Vodafone from my experience. Using a O2 data card I can get the higher 384kbps download speed, and it really is quick.
Video calls on O2 are part of the normal call allowance, so if can get it to work it wont be as expensive as on "3".
No i thought 3 used the O2 masts and technology, i cant remember where i heard it though.. Of course i could be very much mistaken
I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!
I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.
I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?
HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin
cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?
still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?
Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs
I'm getting the same issues in East surrey
phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!
hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin
3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!
I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???
try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.
3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(
Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.
3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily
3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?
i activated HSDPA and this resolved the issue for me!
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge. the minimum wage first support layer made me try all the usual, change settings, swap sim, disable 3g etc.... dont go there!!
Hope this helps
Cheers craig
Have you thought about changing your DNS Servers on your vario to global ones?
Jygar
yes nothing changed
KNOW THIS IS LONG BUT IT IS INTERESTING! JUST GET THROUGH IT!
ON 6 July 2007 I posted:
[I was driving home from work on Vanowen St from North Hollywood, an area which has had 3G coverage for quite a while, while watching some free MobiTV in the LA traffic. My eyes widened with excitement when the phone (running BLACK MAGIC LE) showed full HSDPA reception as a crossed Lindley Ave, then Reseda, then Tampa, and all the way to my place on Winnetka where the HSDPA was still on but at 2-3 bars of reception. HOWEVER, to my great dismay, as soon as I ended the data call, the same ol' "E" was right back up there... forcing WCDMA + going back to where I was apparently getting full 3G reception failed to pick up UMTS... Now, given what little knowledge I have + some educated guessing, I suspect one of the following scenarios as being the culprit of this disgusting event:
A. There could have simply been a glitch in the phone, where it showed the H and 3G symbols instead of the E; HOWEVER, the streaming video on MobiTV was significantly better than anything i've seen on EDGE. Maybe some caching may be responsible for this?
B. Newly activated UMTS towers were able to register my phone when it attempted to continue an existing HSDPA data call, but have yet to be instructed to register idle phones looking for signals.]
Today, after repeating the same process while using speed tests to verify HSDPA speeds, I contacted AT&T and again, luckily, got to someone who knew his sht. He went ahead and listed some UMTS tower locations in my area and along my route home from work (Vanowen St) but stated that the towers were set for PUBLIC activation on 2 August 2007. So theres it is, the official launch date for 3G accross the whole SFV is 8/2/07. NOW, as for me being able to connect to these "unactivated towers": the tech agreed with my theory that while the towers fail to register my phone from a reset and kick it off upon data disconnection, they ARE OBVIOUSLY ACTIVE because I am able to connect to them, but only when entering their range while on an ACTIVE HSDPA connection. So here are my questions for the COOKS/MODS/PROS:
1. Are you aware of what method these towers may be using to screen phones for "testing purposes" (IMEI maybe?)?
2. Is there any way to trick the tower into registering my phone without having to drive to an "active" 3G zone and back?
ANY FEEDBACK WILL REALLY BE APPRECIATED!!!
Thanks very much for the ifo. I have no idea how you connected to HSDPA before it was actually released? Was it that much faster than UMTS?
So I just registered for the T-Mobile UK/Orange network sharing, and I'm all registered
I've enabled data roaming, however under "Network Operators" I have an option for "T-Mobile" and one for "T-Mobile Orange"
Which one should I choose?
Got a feeling i posted in the wrong section but anyway yeah, whats everyone else on TMo doing?
Just leaving it on automatically detect?
Sent from my HTC Vision using XDA App
Leave it on auto.
It'll default to T-Mobile and only use T-Mobile/Orange when you have no signal on T-Mobile itself.
When roaming onto T-Mobile/Orange, you'll only get Edge speeds maximum as opposed to the speeds you can get on T-Mobile's 3G network.
Some time later this year, they're supposed to be merging the 3G networks together as well but until then, it's 2/2.5G only.
Teampokerface
Keep it on auto.
good info, cheers
At first I thought this would be useful, but I find its more annoying than anything. Mine hogs orange, which is pain. Everytime I load up the internet its connected to orange, I do a network scan t-mobile appears and I have a full HSPDA signal and yet it favours oranges Edge or G with unuseable data speeds. every friggin time!!!!!!!
It should only switch to the T-Mobile/Orange network when you don't have coverage on T-Mobile's own network.
It might be an issue with how your handset is set up that it's defaulting to T-Mobile/Orange.
If need be, you can actually opt out of the signal share by texting STOP to 2121.
o right, ok thanks I may consider doing that then as there isnt many places I dip out of signal for long on t-mobile anyway. Having to constantly go through settings to change it back to t-mobile is very annoying.