Hey guys! First time poster here! So please excuse me if i make some silly statements.
I got my Nexus 4 back in the beginning of December, but has started using it until very recently (a few days ago). Everything worked fine, until a few days ago when I realized that when I rotate my phone, the screen will no longer rotate. I went into settings and made sure that auto-rotate is still on. But still, nothing happens when I rotate my phone. I have not tampered with the device in any way, and haven't dropped it or anything (in fact, because I don't have a case for it yet, I don't even carry it with me)
I then downloaded sensor box from the app store, and I realized that not only is the accelerometer not working, but neither is anything other sensor (light, orientation, proximity, gyro, magnetic, pressure), the only sensor that seemed to be working is sound, and for everything else it just says "no change detected." I rebooted the device, even reset it to factory settings, but still, nothing seemed to work.
Yesterday when I tried to turn on the phone again, I realized that the battery has died. So I recharged it and stuff. And after recharging, the sensors started to work again! all of them! So I was really happy, until a few minutes ago, when they stopped working again.
Something I noticed is that the sensors stopped working after I play games on my phone. The first time it was NFS, and the second time it was fruit ninja. The phone got quite hot when I played games, and in the case of NFS, as I was playing I realized that the accelerometer has stopped working.
Any suggestions???? Thanks in advance guys!
Hi everyone, i'd like to post my experience with Android Lollipop on my GS5 which is awesome except that since the first day i have the last Lollipop update ( ....L9) my heart rate sensor is always ON . Yep, if the screen is on, even in the lock screen mode, the HR sensor is always ON and if i touch with my finger the sensor, the red light turns on. The big problem is if i place my phone on the table, the red light will be always on. I've noticed that the red light remains turned on the time S Health takes to measure the heartbeat and then it turns off for like 2 mins then turn back on and the problem starts again. I've tried to kill S Health process and Health Service process, but nothing.
It really makes me annoyed.
Thanks everyone.
Tried a factory reset after updating to Lollipop?, heard a few people suggest that it fixes issues with left over trash files from KK
After 2 days trying to figure out and making a lot of factory reset, i found a partial solution ( because i like the app ). The problem is Google Fit. When it is installed on the phone, i don't know why it keeps the proximity sensor of the Heart Rate always on, when the screen is turned on. Disinstalling Google Fit and wiping the cache app, as i said, i solved the problem.
Sballa said:
After 2 days trying to figure out and making a lot of factory reset, i found a partial solution ( because i like the app ). The problem is Google Fit. When it is installed on the phone, i don't know why it keeps the proximity sensor of the Heart Rate always on, when the screen is turned on. Disinstalling Google Fit and wiping the cache app, as i said, i solved the problem.
Click to expand...
Click to collapse
I have the same problem, but i solved it with a disable of activity detection in google fit and a reboot.
It sucks since i have a smartwatch, but i don't want to burn out the heartrate monitor.
Strange Ive heard a few people saying the HR sensor is stuck permanently on, not had that problem this end
Just noticed the same issue with the red light from the heart rate sensor. It was lit when I put down my S5 when the screen was on, will go out as soon as the screen goes black. I do have Google Fit installed, going to disable that next.
Had the same issue with the heartbeat sensor turning on. Turned off Motion Detection in Google Fit and rebooted - issue resolved. Thanks for the tip
Friends my phone i9505. I'm having a problem with the sensor for one month. Only rotation sensor is working. But when I turn screen turn the right. other sensor does not work (proximity, light, heat, etc. not work). I installed the android 5.0.1 rom for England to fix the problems and it fixed very nice, everything was working. until my phone turned off. Phone off and opened the same problems started again. After I installed the 4.4.2 and then 5.0.1 fix yet again but when I turn off phone and open sensör again don’t work..
Please help me…
gizemli63 said:
Friends my phone i9505. I'm having a problem with the sensor for one month. Only rotation sensor is working. But when I turn screen turn the right. other sensor does not work (proximity, light, heat, etc. not work). I installed the android 5.0.1 rom for England to fix the problems and it fixed very nice, everything was working. until my phone turned off. Phone off and opened the same problems started again. After I installed the 4.4.2 and then 5.0.1 fix yet again but when I turn off phone and open sensör again don’t work..
Please help me…
Click to expand...
Click to collapse
do you try to clean the sensor with air compressed? it works for me
Yes .
Please help...
I am afraid to turn Of Thé phone because Thé Sensors wil be dont work
Friends my phone i9505. I'm having a problem with the sensor for one month. Only rotation sensor is working. But when I turn screen turn the right. other sensor does not work (proximity, light, heat, etc. not work). I installed the android 5.0.1 rom for England to fix the problems and it fixed very nice, everything was working. until my phone turned off. Phone off and opened the same problems started again. After I installed the 4.4.2 and then 5.0.1 fix yet again but when I turn off phone and open sensör again don’t work..
Please help me…
So what do you have, i9505 or I9506?
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
In a few times the tempered glass interfere with the proximity sensor, I had this bug on P8 Lite, try removing the glass and tell us what happen...
Enviado desde mi Moto G (4) mediante Tapatalk
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
yes ..i also have same issue...and also glass is applied it it have proper cuts so i dnt think its a,glass issue.its sftware problom,hope moto fix it.
moto g4 plus proximity sensor issue fixed
I have been a silent lurker on xda for too long.
time to give back to the community now.
Same problem with proximity sensor in my indian 3gb moto g plus.
I have found a solution, although it's not accurate.
First of all, boot into safe mode and try calling again,
if problem is there, your sensor is at fault, get it changed.
If calling works properly, then a 3rd party app is at fault.
remove all apps,
and begin installing them one by one.
I had alot of apps,hence can't pinpoint any specific app.
but if you follow this method, you can catch the app causing this problem.
My problem is fixed this way.
I am expecting a software update to address this issue soon.
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
Send your phones photo...
Hi,
1. Same issue with my phone..Moto G4 Plus..bought it on 16th Aug.. and noticed this issue on 30th Aug.. so missed phone replacement date by 4 days..
Anyways..my problem is even worse.. screen goes black during call and unless other side person disconnects phone is unresponsive. . Once restarted problem gets resolved for time being.
2. Moreover I also observed one more related issuewhile playing World Cricket Championship... Just after playing it for 5mins..phone starts flickering and simply you can't play anymore.
I'm thinking to visit service centre now.
abhijeet11coep said:
Hi,
1. Same issue with my phone..Moto G4 Plus..bought it on 16th Aug.. and noticed this issue on 30th Aug.. so missed phone replacement date by 4 days..
Anyways..my problem is even worse.. screen goes black during call and unless other side person disconnects phone is unresponsive. . Once restarted problem gets resolved for time being.
2. Moreover I also observed one more related issuewhile playing World Cricket Championship... Just after playing it for 5mins..phone starts flickering and simply you can't play anymore.
I'm thinking to visit service centre now.
Click to expand...
Click to collapse
Have you unlocked the bootloader?if yes then try reflashing the stock rom ,i had similar issue my phone would freeze for 5min after boot etc,but after reflashing the rom it solved the issue.(ONLY IF UNLOCKED BOOTLOADER,IF NOT UNLOCKED I WOULD NOT RECOMMEND TO UNLOCK BECAUSE THERE ARE HELL LOT OF ISSUES WOTH THIS PHONE)
Hi . I am using the 32GB version of Moto G4 plus.
I have also faced a similar problem when proximity sensor wont work and screen goes dark during the call.
Need to wait till person on other side disconnects .
which app was creating problem for u if u can pls tell??
nitisharnold said:
I have been a silent lurker on xda for too long.
time to give back to the community now.
Same problem with proximity sensor in my indian 3gb moto g plus.
I have found a solution, although it's not accurate.
First of all, boot into safe mode and try calling again,
if problem is there, your sensor is at fault, get it changed.
If calling works properly, then a 3rd party app is at fault.
remove all apps,
and begin installing them one by one.
I had alot of apps,hence can't pinpoint any specific app.
but if you follow this method, you can catch the app causing this problem.
My problem is fixed this way.
I am expecting a software update to address this issue soon.
Click to expand...
Click to collapse
--------------------------------------------------------------------------------------------------------
uninstalling which app solved the issue??
Im using MotoG4 plus (India). I can confirm that even after removing temper glass, problem persists. This is surely a software issue. Thinking of rooting and flashing a custom ROM now.