Hi everyone, i'd like to post my experience with Android Lollipop on my GS5 which is awesome except that since the first day i have the last Lollipop update ( ....L9) my heart rate sensor is always ON . Yep, if the screen is on, even in the lock screen mode, the HR sensor is always ON and if i touch with my finger the sensor, the red light turns on. The big problem is if i place my phone on the table, the red light will be always on. I've noticed that the red light remains turned on the time S Health takes to measure the heartbeat and then it turns off for like 2 mins then turn back on and the problem starts again. I've tried to kill S Health process and Health Service process, but nothing.
It really makes me annoyed.
Thanks everyone.
Tried a factory reset after updating to Lollipop?, heard a few people suggest that it fixes issues with left over trash files from KK
After 2 days trying to figure out and making a lot of factory reset, i found a partial solution ( because i like the app ). The problem is Google Fit. When it is installed on the phone, i don't know why it keeps the proximity sensor of the Heart Rate always on, when the screen is turned on. Disinstalling Google Fit and wiping the cache app, as i said, i solved the problem.
Sballa said:
After 2 days trying to figure out and making a lot of factory reset, i found a partial solution ( because i like the app ). The problem is Google Fit. When it is installed on the phone, i don't know why it keeps the proximity sensor of the Heart Rate always on, when the screen is turned on. Disinstalling Google Fit and wiping the cache app, as i said, i solved the problem.
Click to expand...
Click to collapse
I have the same problem, but i solved it with a disable of activity detection in google fit and a reboot.
It sucks since i have a smartwatch, but i don't want to burn out the heartrate monitor.
Strange Ive heard a few people saying the HR sensor is stuck permanently on, not had that problem this end
Just noticed the same issue with the red light from the heart rate sensor. It was lit when I put down my S5 when the screen was on, will go out as soon as the screen goes black. I do have Google Fit installed, going to disable that next.
Had the same issue with the heartbeat sensor turning on. Turned off Motion Detection in Google Fit and rebooted - issue resolved. Thanks for the tip
Friends my phone i9505. I'm having a problem with the sensor for one month. Only rotation sensor is working. But when I turn screen turn the right. other sensor does not work (proximity, light, heat, etc. not work). I installed the android 5.0.1 rom for England to fix the problems and it fixed very nice, everything was working. until my phone turned off. Phone off and opened the same problems started again. After I installed the 4.4.2 and then 5.0.1 fix yet again but when I turn off phone and open sensör again don’t work..
Please help me…
gizemli63 said:
Friends my phone i9505. I'm having a problem with the sensor for one month. Only rotation sensor is working. But when I turn screen turn the right. other sensor does not work (proximity, light, heat, etc. not work). I installed the android 5.0.1 rom for England to fix the problems and it fixed very nice, everything was working. until my phone turned off. Phone off and opened the same problems started again. After I installed the 4.4.2 and then 5.0.1 fix yet again but when I turn off phone and open sensör again don’t work..
Please help me…
Click to expand...
Click to collapse
do you try to clean the sensor with air compressed? it works for me
Yes .
Please help...
I am afraid to turn Of Thé phone because Thé Sensors wil be dont work
Good night,
I have a problem with the lock screen of my s4, and is being blocked immediately, you put delays so that after a few minutes off the screen is locked and can not work, before worked perfectly, since I upgrade to android 4.4 .2 stopped working the delay, is the S4 9505, and I've done factory reset and nothing, someone will know how to fix it?
Thank you very much!
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
In a few times the tempered glass interfere with the proximity sensor, I had this bug on P8 Lite, try removing the glass and tell us what happen...
Enviado desde mi Moto G (4) mediante Tapatalk
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
yes ..i also have same issue...and also glass is applied it it have proper cuts so i dnt think its a,glass issue.its sftware problom,hope moto fix it.
moto g4 plus proximity sensor issue fixed
I have been a silent lurker on xda for too long.
time to give back to the community now.
Same problem with proximity sensor in my indian 3gb moto g plus.
I have found a solution, although it's not accurate.
First of all, boot into safe mode and try calling again,
if problem is there, your sensor is at fault, get it changed.
If calling works properly, then a 3rd party app is at fault.
remove all apps,
and begin installing them one by one.
I had alot of apps,hence can't pinpoint any specific app.
but if you follow this method, you can catch the app causing this problem.
My problem is fixed this way.
I am expecting a software update to address this issue soon.
rohit83 said:
Hey Guys,
I own an Indian Version, Moto G4 plus, 32GB variant.
Bug that i have been facing lately is that, while in call, the proximity sensor stops working, i.e. screen goes off while in call & i have to disconnect the call to get it back working. Also, restarting the phone enables it to behave normally, but this issue would re-occur any time again.
Thankfully, we have the feature to end call using power button, which i am using to overcome this.
I do have a tempered screen protector applied on the phone & i did check it is properly applied & doesn't interfere with the proximity sensor at all!!
Is anyone else also facing the same & can anyone of you help me to get this resolved ?
My guess is that it can only be resolved through a software update.
Also, my phone is stock, unrooted & bootloader is locked.
Thanks in advance.
Click to expand...
Click to collapse
Send your phones photo...
Hi,
1. Same issue with my phone..Moto G4 Plus..bought it on 16th Aug.. and noticed this issue on 30th Aug.. so missed phone replacement date by 4 days..
Anyways..my problem is even worse.. screen goes black during call and unless other side person disconnects phone is unresponsive. . Once restarted problem gets resolved for time being.
2. Moreover I also observed one more related issuewhile playing World Cricket Championship... Just after playing it for 5mins..phone starts flickering and simply you can't play anymore.
I'm thinking to visit service centre now.
abhijeet11coep said:
Hi,
1. Same issue with my phone..Moto G4 Plus..bought it on 16th Aug.. and noticed this issue on 30th Aug.. so missed phone replacement date by 4 days..
Anyways..my problem is even worse.. screen goes black during call and unless other side person disconnects phone is unresponsive. . Once restarted problem gets resolved for time being.
2. Moreover I also observed one more related issuewhile playing World Cricket Championship... Just after playing it for 5mins..phone starts flickering and simply you can't play anymore.
I'm thinking to visit service centre now.
Click to expand...
Click to collapse
Have you unlocked the bootloader?if yes then try reflashing the stock rom ,i had similar issue my phone would freeze for 5min after boot etc,but after reflashing the rom it solved the issue.(ONLY IF UNLOCKED BOOTLOADER,IF NOT UNLOCKED I WOULD NOT RECOMMEND TO UNLOCK BECAUSE THERE ARE HELL LOT OF ISSUES WOTH THIS PHONE)
Hi . I am using the 32GB version of Moto G4 plus.
I have also faced a similar problem when proximity sensor wont work and screen goes dark during the call.
Need to wait till person on other side disconnects .
which app was creating problem for u if u can pls tell??
nitisharnold said:
I have been a silent lurker on xda for too long.
time to give back to the community now.
Same problem with proximity sensor in my indian 3gb moto g plus.
I have found a solution, although it's not accurate.
First of all, boot into safe mode and try calling again,
if problem is there, your sensor is at fault, get it changed.
If calling works properly, then a 3rd party app is at fault.
remove all apps,
and begin installing them one by one.
I had alot of apps,hence can't pinpoint any specific app.
but if you follow this method, you can catch the app causing this problem.
My problem is fixed this way.
I am expecting a software update to address this issue soon.
Click to expand...
Click to collapse
--------------------------------------------------------------------------------------------------------
uninstalling which app solved the issue??
Im using MotoG4 plus (India). I can confirm that even after removing temper glass, problem persists. This is surely a software issue. Thinking of rooting and flashing a custom ROM now.
Hey,
I have a weird glitch on my S7. Sometimes it won't wake up from the lockscreen. The screen just stay black no matter which buttons I press.
I've tried to fresh install Android OS, that didn't help.
I've tried to switch from Android 6.0.1 (DBT) to 7.0 (BTU), that didn't help.
I've also tried to turn off the Always On display, that didn't help either.
I'm running out of ideas.. It happens everyday 1-6 times and it really bugs me..
I don't want to install a custom rom since my KNOX didn't trip.
Do you guys have a solution for this problem?
edit:
Phone doesn't get hot or anything. It behaves normally. I can even put it on my QI Charger and I see the red charging LED.
Maybe a proximity sensor problem ?
Have you enable the feature who keeps your screen off when your phone is in your pocket or bag ? Maybe your proximity sensor does not work properly and causes this problem
Are you using stock lockscreen ?
No the feature is turned off.
I'm using stock lockscreen :/