Unbranded S7 Edge not waking up - Samsung Galaxy S7 Edge Questions and Answers

Hey,
I have a weird glitch on my S7. Sometimes it won't wake up from the lockscreen. The screen just stay black no matter which buttons I press.
I've tried to fresh install Android OS, that didn't help.
I've tried to switch from Android 6.0.1 (DBT) to 7.0 (BTU), that didn't help.
I've also tried to turn off the Always On display, that didn't help either.
I'm running out of ideas.. It happens everyday 1-6 times and it really bugs me..
I don't want to install a custom rom since my KNOX didn't trip.
Do you guys have a solution for this problem?
edit:
Phone doesn't get hot or anything. It behaves normally. I can even put it on my QI Charger and I see the red charging LED.

Maybe a proximity sensor problem ?
Have you enable the feature who keeps your screen off when your phone is in your pocket or bag ? Maybe your proximity sensor does not work properly and causes this problem
Are you using stock lockscreen ?

No the feature is turned off.
I'm using stock lockscreen :/

Related

[Q] Screen Black / Auto Powered Off Frozen?

I seem to have the most bizarre issue that started happening last night. Ive been running XNote v3 and AEL kernel fine for a long time now.
Whenever my screen turns off (when i hit the power button or the timer runs out to turn screen off) The phone will after x minutes, either auto reboot or turn off (without shutdown animation)
It then remains off black screen and you do not know this unless you try use it again as you cannot power it back on at all, no sound and the phone is off as if you call you get voicemail.
Anyone any ideas what it might be?
I cant work out if it is software/ hardware related as nothing has changed software config wise and i have not done any updates.
I was thinking of maybe going to a stock kernel and see how that lives.
Its very easy to replicate and the only way to bring the phone back to life is to take the battery out.
If i am using the phone its perfectly fine, no reboots, freezes etc. Its only when screen is off.
OK since no one replied back but a lot of people viewed i thought i would provide an update.
Since factory resetting it
changing battery
wireless charging
removing sim
removing SD card
changing rom
changing kernel
changing back to stock
remove root
boot loader etc
all failed! a new replacement motherboard fixed the problem. i am unsure what caused the fault as it was working perfectly for over a month.

Lollipop Big Issue

Hi everyone, i'd like to post my experience with Android Lollipop on my GS5 which is awesome except that since the first day i have the last Lollipop update ( ....L9) my heart rate sensor is always ON . Yep, if the screen is on, even in the lock screen mode, the HR sensor is always ON and if i touch with my finger the sensor, the red light turns on. The big problem is if i place my phone on the table, the red light will be always on. I've noticed that the red light remains turned on the time S Health takes to measure the heartbeat and then it turns off for like 2 mins then turn back on and the problem starts again. I've tried to kill S Health process and Health Service process, but nothing.
It really makes me annoyed.
Thanks everyone.
Tried a factory reset after updating to Lollipop?, heard a few people suggest that it fixes issues with left over trash files from KK
After 2 days trying to figure out and making a lot of factory reset, i found a partial solution ( because i like the app ). The problem is Google Fit. When it is installed on the phone, i don't know why it keeps the proximity sensor of the Heart Rate always on, when the screen is turned on. Disinstalling Google Fit and wiping the cache app, as i said, i solved the problem.
Sballa said:
After 2 days trying to figure out and making a lot of factory reset, i found a partial solution ( because i like the app ). The problem is Google Fit. When it is installed on the phone, i don't know why it keeps the proximity sensor of the Heart Rate always on, when the screen is turned on. Disinstalling Google Fit and wiping the cache app, as i said, i solved the problem.
Click to expand...
Click to collapse
I have the same problem, but i solved it with a disable of activity detection in google fit and a reboot.
It sucks since i have a smartwatch, but i don't want to burn out the heartrate monitor.
Strange Ive heard a few people saying the HR sensor is stuck permanently on, not had that problem this end
Just noticed the same issue with the red light from the heart rate sensor. It was lit when I put down my S5 when the screen was on, will go out as soon as the screen goes black. I do have Google Fit installed, going to disable that next.
Had the same issue with the heartbeat sensor turning on. Turned off Motion Detection in Google Fit and rebooted - issue resolved. Thanks for the tip

i9505 help please :( :( :(

Friends my phone i9505. I'm having a problem with the sensor for one month. Only rotation sensor is working. But when I turn screen turn the right. other sensor does not work (proximity, light, heat, etc. not work). I installed the android 5.0.1 rom for England to fix the problems and it fixed very nice, everything was working. until my phone turned off. Phone off and opened the same problems started again. After I installed the 4.4.2 and then 5.0.1 fix yet again but when I turn off phone and open sensör again don’t work..
Please help me…
gizemli63 said:
Friends my phone i9505. I'm having a problem with the sensor for one month. Only rotation sensor is working. But when I turn screen turn the right. other sensor does not work (proximity, light, heat, etc. not work). I installed the android 5.0.1 rom for England to fix the problems and it fixed very nice, everything was working. until my phone turned off. Phone off and opened the same problems started again. After I installed the 4.4.2 and then 5.0.1 fix yet again but when I turn off phone and open sensör again don’t work..
Please help me…
Click to expand...
Click to collapse
do you try to clean the sensor with air compressed? it works for me
Yes .
Please help...
I am afraid to turn Of Thé phone because Thé Sensors wil be dont work

i9506 sensor help me :(

Friends my phone i9505. I'm having a problem with the sensor for one month. Only rotation sensor is working. But when I turn screen turn the right. other sensor does not work (proximity, light, heat, etc. not work). I installed the android 5.0.1 rom for England to fix the problems and it fixed very nice, everything was working. until my phone turned off. Phone off and opened the same problems started again. After I installed the 4.4.2 and then 5.0.1 fix yet again but when I turn off phone and open sensör again don’t work..
Please help me…
So what do you have, i9505 or I9506?

Phone randomly locks itself

Hi guys
I recently bought an OnePlus 2. With the original firmware, I experienced a very strange and very annoying issue: My screen randomly turned off (e.g. during a chat in WhatsApp). The screen turns off and I have to turn it on again by pressing the power button. Then I enter my PIN to access my phone again and it locks AGAIN. This happens like 10 times in a row, then I have to reboot the phone and it was OK again. I seriously don't know what triggered this issue.
However, recently I got pissed of because I tried to call one of my customers and as soon as I entered my PIN and tried to open the phone app, the screen locked again and I almost threw away my phone. Damned troll.
So I decided to try another ROM as I thought it was an OS-related issue. Now I'm running Exodus Android 6.0.1. I did a clean install and guess what: The issue came back on this ROM...
In my opinion there's only something both installations (my previous 5.1.1 stock ROM and my current 6.0.1 ROM) have in common: I've been using XPosed with Amplify, Greenify and XPrivacy. Other than that, I have no idea what it might be.
Have you encountered the same or a similar issue? If so, were you able to solve it? How did you solve it?
I just uninstalled Amplify, as I think it stops somehow the Gyroscope service, that's why it locks randomly. I'll check if the issue appears again...
I think I have good news for you guys: I guess I was able to locate the issue.
I noticed it always happened when I was holding the phone in the hand I had a ring on my finger. Then I found out the phone has magnetic sensors (for flip covers).
I downloaded the Xposed module "Magnet Sensor Control", the bug hasn't appeared so far!
I hope I was able to help you guys with my findings. This thread may be closed now.

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