Phone in Purgatory - Epic 4G General

Hello,
I wanted to see if anyone else is experiencing the same problem.
When my phone goes in to sleep mode, after about three minutes, it goes into limbo mode.
It is neither on or off. Only solution is to pull the battery and power it back on.
The only time it does not go in purgatory is when it is plugged in.
So I tried increasing both the CPU and the voltage. same problem.
I tried different roms and even went back to stock. Same problem.
Here is a screenshot.
Anyone else have the same problem? Any solutions?
I am out of ideas.
Thank you.

For one something is keeping your phone awake all the time. Do a Factory Data reset and try it for 2 hours without restoring anything. Then if it sleeps fine and doesn't have the Sleep of Death then add 1 or 2 apps at a time until you find the offending app.
Sent from my SPH-D700 using XDA App

Well something is keeping your phone from going into deep sleep and then locking the device up to where you need to pull the battery.
What is your setup? (ROM, kernel, CPU clock ranges, voltage ranges)
First suggestion would be to flash a different kernel and give that a go.
Second suggestion would be to start over from scratch and not restore data.

You do know purgatory doesn't exist right?
Anyways those are some creepy stats and as suggested previously going back to stock platform would be your best bet to see if your phone has a hardware issue
Sent From My Thugnificent SPH-D700 because its more than Magnificent

Looks like you tried correcting the wrong side of your CPU clock, the problem is likely your low end voltages (100, 200 MHz). It's a sleep of death; once the phone gets settled in to deep sleep, your low end voltages are acting screwy, and the phone can't kick itself into those to wake up. Pretty common when one goes about figuring out what voltages work for their phone.
And the battery graph? Those jumps are pretty normal for battery pulls on this phone. It tends to read the wrong battery voltage when it's soft reset (battery pull) as opposed to shutting down and turning on.
Sent from my SPH-D710 using xda premium

Nvmtenchar

KA82 said:
Hello,
I wanted to see if anyone else is experiencing the same problem.
When my phone goes in to sleep mode, after about three minutes, it goes into limbo mode.
Anyone else have the same problem? Any solutions?
I am out of ideas.
Thank you.
Click to expand...
Click to collapse
Your under-volting correct? if so your under-volting too much.
I had this problem when i was UV'ing a lot but only on GB. i could UV extremely on Froyo my 100MHz was @450mV and running at that state.

What are you looking at?

ac16313 said:
He has helped more than both of us though, he previously had this phone. He's knows wha forum he's in, he likes to help here every once in a while. Also what he said is correct.
Just some helpfull information, don't bash him he's well known
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
That's why I said not to be mean nor saying he can't post here nevermind just let me remove the post
Sent From My Thugnificent SPH-D700 because its more than Magnificent

Biggoron said:
That's why I said not to be mean nor saying he can't post here nevermind just let me remove the post
Sent From My Thugnificent SPH-D700 because its more than Magnificent
Click to expand...
Click to collapse
Okay man ill remove mine lol
Sent from my SPH-D700 using xda premium

ac16313 said:
Okay man ill remove mine lol
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Thnx
Sent From My Thugnificent SPH-D700 because its more than Magnificent

Biggoron said:
That's why I said not to be mean nor saying he can't post here nevermind just let me remove the post
Sent From My Thugnificent SPH-D700 because its more than Magnificent
Click to expand...
Click to collapse
Haha, judging by the edited comments i assume it was brought up i posted from my epic touch? No worries lol.
Actually, i kept my epic and still carry it around with me nearly every day, believe it or not, especially since cm9 was posted. Ive been messing with ics apks, mainly trying to incorporate some asus live wallpapers and modding the trebuchet launcher. I love this little phone, the hummingbird was head of it's class, not mention it was my first android phone. Also, the wolfson DAC is just plain better then our Yamaha, so i also use it as my main car music player.
Sent from my SPH-D710 using xda premium

Thanks for all the suggestions eveyrone...
I was not undervolting.
I have tried to increase the voltage and removed the lower cpu mhz.. but I still got the "sleep of death."
I have tried different roms, kernals, etc... same problem
I am stock currently, tried factory resets, didn't install any programs... same problem.
As for the graph.. I kept the screen on so my phone wouldn't go into "purgatory"
Right now, I can only use my phone if it is charging, and if I keep the screen on.
squshy 7 said:
Looks like you tried correcting the wrong side of your CPU clock, the problem is likely your low end voltages (100, 200 MHz). It's a sleep of death; once the phone gets settled in to deep sleep, your low end voltages are acting screwy, and the phone can't kick itself into those to wake up. Pretty common when one goes about figuring out what voltages work for their phone.
And the battery graph? Those jumps are pretty normal for battery pulls on this phone. It tends to read the wrong battery voltage when it's soft reset (battery pull) as opposed to shutting down and turning on.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse

KA82 said:
Thanks for all the suggestions eveyrone...
I was not undervolting.
I have tried to increase the voltage and removed the lower cpu mhz.. but I still got the "sleep of death."
I have tried different roms, kernals, etc... same problem
I am stock currently, tried factory resets, didn't install any programs... same problem.
As for the graph.. I kept the screen on so my phone wouldn't go into "purgatory"
Right now, I can only use my phone if it is charging, and if I keep the screen on.
Click to expand...
Click to collapse
Maybe your processor is fried? H'm that's strange.
Sent from my SPH-D700 using xda premium

He said 'Kernals' *gulp*

Wow, well if you're completely stock I'd say you've got yourself a bad phone. The only other thing i would try is taking your SD card out.
If you still have the same symptoms, the replacement through sprint will be free if you have TEP or $35 if not.
Sent from my SPH-D710 using xda premium

thanks.
could it be a bad battery? battery failing to give enough power to the phone?

KA82 said:
thanks.
could it be a bad battery? battery failing to give enough power to the phone?
Click to expand...
Click to collapse
Nope since your phone works when the screen is on
Sent from my SPH-D700 using xda premium

KA82 said:
thanks.
could it be a bad battery? battery failing to give enough power to the phone?
Click to expand...
Click to collapse
Actually that did happen to me with a cheap battery Best Buy sent me. It would turn on and run on wifi but as soon as I turned on 3G and did anything needing it it would go black and had to pull the battery to get it to reboot.
Sent from my SPH-D700 using XDA App

Possibly some type of water damage in the phone? Possibly didn't drop it in water, but water does find its ways in. I got water damage in my phone from sweating while using it for music and working out. Also from listening to music while showering and the steam.

Related

Battery temp

Hello. First of all, this is my first post on these forums and if anything is wrong with my post please tell me.
OK. So I have a stock kernal, stock rom rooted Epic. After using it for a while the battery gets to around 100°f and it feels really hot. Nothing out of the ordianary is running (checked using spare parts) and about twice this month my phone has shut off due to overheating. If anyone has had similar issues or a fix, I would appreciate your comment.
Thanks.
Sent from my SPH-D700 using XDA App
1st of all your post is fine. If a forum thrashed every 1st post, that forum wouldn't last long.
Do you have another battery to try?
Yes. I will test my spare out for today and check the temps.
Sent from my SPH-D700 using XDA App
It might be the kernal....my phone never shut off cuz of overheating, but it did get hot a lot even if I want doing anything on it. That problem wentaway when I flashed different kernals. Try flashing the mixup kernal and see if it still persists? That was the first kernal I tried and it went away, but idk if it'd still have the same efect considering when I did it, there was a no-voodoo and voodoo kernal version
Sent from my SPH-D700 using XDA App
I actually noticed decreasing my screen brightness keeps the battery heat 10+ degrees lower. It may not be true but I seem to notice touchwiz uses way more battery and makes it hotter. Keep posting fixes to the community!
Sent from my SPH-D700 using XDA App
I also will not flash any kernal because I always get my updates the night of OTA and I don't want to deal with flashing.
Sent from my SPH-D700 using XDA App
Same as my Epic get hot time to time when I charge it. Sometimes it charge just fine and fast. Sometimes it charge take longer than other and get real hot on the back of epic. It just hit 103 temp today. I do have extra battery and it act same problem. Is there some kind of firmware doesn't response to charging well? I was thinking going back to sprint and have them look at it.
Any ideas and suggestion?
Thanks in advance.
My peeve... kernel, people, kernel!
Sent from my PC36100 using Tapatalk
Mmm when I plug in for charging, and if it get hot, I unplug and wait for 15 seconds, then plug again. After that, it doesn't get hot and charging much faster.
Sent from my SPH-D700 using XDA App
I have all the stock stuff running and doing certain things (usually downloading will do it) makes it VERY hot to the touch. My Hero did this, but I had it running a custom ROM from almost day 1, so if you are worried that it is a custom ROM/Kernel doing this, mine definitely feels verrrry hot, although I haven't gotten the battery temp tester or anything, figure it shouldn't overheat since I rooted it but haven't changed anything else.

[Q] Weird Battery Issue?

Every time my battery reaches zero, my phone doesn't shut down. I have BattStatt on my homescreen, and it says empty. Which kinda freaks me out because if the phone's battery is empty, why is my phone still running? I never bothered waiting for it to turn off because I'm afraid I might damage the phone in some way just in case this wasn't normal.
So I want to ask, is this normal? I came from a Droid Eris, and the phone just shuts down after reaching zero battery. Just wanted to ask.
Hmm i have never heard of that happening.
I would say let it die all the way. You're not going to hurt anything. But that just me.
Maybe you have an infinite supply of power!!! Bwahahaha
Sent from my SCH-I500 using XDA App
slvrevoix said:
Hmm i have never heard of that happening.
I would say let it die all the way. You're not going to hurt anything. But that just me.
Maybe you have an infinite supply of power!!! Bwahahaha
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
That was my first thought, but unfourtunately realized thats impossible. Going back, does anyone else have this problem?
Sent from my StupidFast Fascinate
It's probably just displaying the battert wrong.
Recondition the battery and see if they will help.
Sent from my SCH-I500 using XDA App
let it die, recharge it to full, clear your battery cache, let it die again
I have noticed BattStat is not always accurate - it never matches what my system battery says. Maybe its showing 0 but you still have some juice left. Just run Angry Birds or Google Sky until the phone actually shuts off and maybe that will calibrate BattStat. I don't think it hurts to let the battery run out, but I don't know for sure.
Sent from my SCH-I500 using XDA App

Nexus S kills the batteries

Hello
My friend have a Nexus S (9020A) the problem is when the battery dies it's impossible to charge the phone, it won't turn on! I have tried with a lot of batteries now and it kills all of them! it works like normal when you don't let the battery die completely but it should not do this anyway, what is wrong?
I think I know what your talking about.
The phone consumes more power than it receives when its using data. Do if your at 5% and charging, but also using the internet. You will last for mere minutes.
Best thing to do is to simply let it charge and not touch it when its doing so. You can still hotspot,text talk. But streaming music, data apps (like tapatalk or skype) and web browser WILL KILL YOUR BATTERY WHILE YOU CHARGE.
But if your saying it won't charge. Sorry. No idea
Sent from my Nexus S 4G using XDA App. Developer of brickROM, and OP of XDA Thread of The Year 2011.
Shark_On_Land said:
I think I know what your talking about.
The phone consumes more power than it receives when its using data. Do if your at 5% and charging, but also using the internet. You will last for mere minutes.
Best thing to do is to simply let it charge and not touch it when its doing so. You can still hotspot,text talk. But streaming music, data apps (like tapatalk or skype) and web browser WILL KILL YOUR BATTERY WHILE YOU CHARGE.
Click to expand...
Click to collapse
What? That's just nonsense.
If you turn the phone off and then try to charge it with the battery in, you're not able to charge it?
gsvnet said:
If you turn the phone off and then try to charge it with the battery in, you're not able to charge it?
Click to expand...
Click to collapse
no, the phone kills the batteries, I would have test the batteries on other phone if I had, but atm I just have the Nexus S, it won't let me charge the batteries when they are dead.. if there is 1% left I can charge but when it dies it's dead forever... there must be something wrong with the phone, right?
Try wiping battery stats?
Harbb said:
Try wiping battery stats?
Click to expand...
Click to collapse
don't work.. when battery have some % left the phone works like normal... but if I let it die, then it's dead.. I can't even turn on the phone, it's like there is no battery inserted.
The phone should shut down automatically when the voltage reaches a certain threshold. Is the phone not doing this? These batteries are not meant to drop below a certain voltage and doing so could damage them.
Sent from my Nexus S 4G using xda premium
Wait, does this mean I have to turn my wifi and data off whenever I'm charging my phone? Bulls right there...
Sent from my Nexus S using XDA App
Rem3Dy said:
The phone should shut down automatically when the voltage reaches a certain threshold. Is the phone not doing this? These batteries are not meant to drop below a certain voltage and doing so could damage them.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
This ^^
Are you running a modded rom/kernel/calibration tool that let your battery go below the min voltage threshold?
evcz said:
This ^^
Are you running a modded rom/kernel/calibration tool that let your battery go below the min voltage threshold?
Click to expand...
Click to collapse
The phone have doing the same with all type of ROMS, CM7, Stock Google Gingerbread and now ICS.
Sent from my Galaxy S2 CM9 using Tapatalk
kyokeun1234 said:
Wait, does this mean I have to turn my wifi and data off whenever I'm charging my phone? Bulls right there...
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
No, just go ahead and ignore anything Shark_On_Land posts - he's a slightly slow middle-schooler who claims to be a "developer".
Snt frm my Nxs S 4G sng xd prm
[email protected] said:
The phone have doing the same with all type of ROMS, CM7, StockvGoogle Gingerbread and now ICS.
Sent from my Galaxy S2 CM9 using Tapatalk
Click to expand...
Click to collapse
so does it auto shutdown or not?
Sent from my Nexus S 4G using xda premium
Rem3Dy said:
so does it auto shutdown or not?
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
yes I mean when battery dies all phones shutdown or have I missed something? problem is I can't charge the battery when that happens.
Shark_On_Land said:
I think I know what your talking about.
The phone consumes more power than it receives when its using data. Do if your at 5% and charging, but also using the internet. You will last for mere minutes.
Best thing to do is to simply let it charge and not touch it when its doing so. You can still hotspot,text talk. But streaming music, data apps (like tapatalk or skype) and web browser WILL KILL YOUR BATTERY WHILE YOU CHARGE.
But if your saying it won't charge. Sorry. No idea
Sent from my Nexus S 4G using XDA App. Developer of brickROM, and OP of XDA Thread of The Year 2011.
Click to expand...
Click to collapse
This is so insanely inaccurate. Using the hotspot is one of the most battery intensive operations the phone can carry out. Streaming music, Skype, and browsing don't even hold a candle to it. The only thing that comes close would be navigation (and that can be even worse sometimes), followed by talking on the phone by a pretty decent, but not massive margin. It also depends on the charger. Where do you get your information?
Sent from my PG41200 using Tapatalk
if the phone is doing the same with all type of ROMS, then it may be hardware related issue.
I have been running various Roms since the start but never faced this issue. A lot of times battery has drained fully. With some of the new roms that are there my phone lasts more than a day with Data on Roaming full time.
I know most phone batteries will not be chargeable if you deplete them completely. Usually this happens by throwin it in the drawer and not using it for a long time but ive never heard of it happening just by using the phone. Id say its definitely a hardware issue
Bradart said:
This is so insanely inaccurate. Using the hotspot is one of the most battery intensive operations the phone can carry out. Streaming music, Skype, and browsing don't even hold a candle to it. The only thing that comes close would be navigation (and that can be even worse sometimes), followed by talking on the phone by a pretty decent, but not massive margin. It also depends on the charger. Where do you get your information?
Sent from my PG41200 using Tapatalk
Click to expand...
Click to collapse
Trial & error
Sent from my Nexus S 4G using XDA App. Developer of brickROM, and OP of XDA Thread of The Year 2011.
Shark_On_Land said:
Trial & error
Sent from my Nexus S 4G using XDA App. Developer of brickROM, and OP of XDA Thread of The Year 2011.
Click to expand...
Click to collapse
A lot of error in your case...

Might be getting a fascinate, one problem

It doesn't boot unless plugged into a USB. Doesn't matter if it has power to it or not. Can this be fixed and is it a known problem?
Sent from my ADR6300 using Tapatalk
and it runs on battery after it boots? or does it always need to be plugged in?
electric bill said:
and it runs on battery after it boots? or does it always need to be plugged in?
Click to expand...
Click to collapse
Runs on battery. I'm trading for a droidx, so its a win even with this flaw
Sent from my ADR6300 using Tapatalk
Sounds like a hardware malfunction ... wouldn't know anything without more details
tab22 said:
Sounds like a hardware malfunction ... wouldn't know anything without more details
Click to expand...
Click to collapse
Well the phone works completely fine. I can nandroid and restore. So I'm not really worried about loaning it out.
Sent from my ADR6300
I have a fascinate with this problem. Ive read everywhere and its a known problem by Samsung. But they don't give a **** to fix it. I don't know what to do to fix it. I've tried everything I can think of and then some. Its kind of annoying because if it ever reboots without a plug in around it won't start up, just sits on a charging screen.
Sent from my Nexus S 4G using xda premium
I had a fascinate with the same issue. I'm pretty sure I fixed it by an Odin with Repartition checked to a di01 rom, let it boot, and then reflash whatever from you want.
Sent from my SCH-I500 using XDA
I had the same prob it was due to the battery. I used a new battery and it booted fine. I got a new batt from amazon not a knockoff but a $17 in packaging sold by amazon battery. Check to see if the pink moisture indicator is showing on the battery.
Sent from my SCH-I500 using XDA App
th3b3 said:
I had the same prob it was due to the battery. I used a new battery and it booted fine. I got a new batt from amazon not a knockoff but a $17 in packaging sold by amazon battery. Check to see if the pink moisture indicator is showing on the battery.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Mine does this at times when the battery completely dies.. I just swap out my spare battery or charge the original a bit and it'll boot
Sent from my SCH-I500 using XDA

Gs4 hot?

I just got a gs4 and am coming from the gs3. Does this phone run hot normally? Seemed warm on stock and hotter once I tried to install the freegs4 ROM. Even shut down twice.
Edit: flashed a different ROM and kernel and am all good.
Sent from my Nexus 7 using xda app-developers app
Yeah I noticed when flashing certain Roms and setting it up, it gets very hot that it shuts itself off.
Sent from my SPH-L720 using Tapatalk 4
Always a kernel man not the rom
Sent from my SPH-L720 using XDA Premium 4 mobile app
bonebeatz1234 said:
Always a kernel man not the rom
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not true on my part. I've flashed stock deodexed MF9 rom with Stock MF9, Agats, and Ktoonz kernel. All resulted in the phone heating up and shutting down on its own.
Sent from my SPH-L720 using Tapatalk 4
daniel4653 said:
Not true on my part. I've flashed stock deodexed MF9 rom with Stock MF9, Agats, and Ktoonz kernel. All resulted in the phone heating up and shutting down on its own.
Sent from my SPH-L720 using Tapatalk 4
Click to expand...
Click to collapse
You might want to take it to sprint in that case, only time it gets semi hot is when im using wifi hotspot and making a call at same time on my part
Sent from my SPH-L720 using XDA Premium HD app
So I have tried 4 different ROMs and 3 different kernels and the heat issue keeps happening. Right now I was using the latest Venum ROM and the ktoonz kernel and the phone shut off due to the heat. Stupid phone, I just got it on Sunday. Never had this issue on my epic or e4gt or gs3.
Sent from my Nexus 7 using xda app-developers app
dante32278 said:
So I have tried 4 different ROMs and 3 different kernels and the heat issue keeps happening. Right now I was using the latest Venum ROM and the ktoonz kernel and the phone shut off due to the heat. Stupid phone, I just got it on Sunday. Never had this issue on my epic or e4gt or gs3.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
are you overclocking or undervolting on ktoonz? when does it got hot? whats running in the background?
xxaddictedxx said:
are you overclocking or undervolting on ktoonz? when does it got hot? whats running in the background?
Click to expand...
Click to collapse
The only kernel adjustments were to the governor and scheduler (using smartass and sio, no alterations to either). I just tried using the rescan media disabler apk to see if maybe my media was causing the phone to run hot. It seemed to be the only thing going in the background.
Sent from my SPH-L720 using Tapatalk 2
dante32278 said:
The only kernel adjustments were to the governor and scheduler (using smartass and sio, no alterations to either). I just tried using the rescan media disabler apk to see if maybe my media was causing the phone to run hot. It seemed to be the only thing going in the background.
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
is it heating up during usage,charging,sitting there......? have you actually physically looked at the battery to make sure its not cracked or swollen?
xxaddictedxx said:
is it heating up during usage,charging,sitting there......? have you actually physically looked at the battery to make sure its not cracked or swollen?
Click to expand...
Click to collapse
Usually the heat starts when I am using the phone, which is usually browsing the internet or reading up on sports news. Screen off or charging I have been OK so far. As far as the battery, it appears to be in good physical condition. I also have 2 OEM batteries by Anker that experience the same issue. So far so good, though - been using the phone moderately since the last shut down earlier today and it seems ok at this moment.
dante32278 said:
Usually the heat starts when I am using the phone, which is usually browsing the internet or reading up on sports news. Screen off or charging I have been OK so far. As far as the battery, it appears to be in good physical condition. I also have 2 OEM batteries by Anker that experience the same issue. So far so good, though - been using the phone moderately since the last shut down earlier today and it seems ok at this moment.
Click to expand...
Click to collapse
if it heats up really bad again try underclocking a step and see if that helps.....phone might be getting hot because your chip is poorly coated and the higher frequiencies are heating it up enough to shut the device down. you may have to underclock by one or 2 steps to ensure its not a consistent issue.....worth a shot anyways. unless you do high graphic gaming and multitask with 8 apps at once your really dont need the higher clock speeds anyways.
xxaddictedxx said:
if it heats up really bad again try underclocking a step and see if that helps.....phone might be getting hot because your chip is poorly coated and the higher frequiencies are heating it up enough to shut the device down. you may have to underclock by one or 2 steps to ensure its not a consistent issue.....worth a shot anyways. unless you do high graphic gaming and multitask with 8 apps at once your really dont need the higher clock speeds anyways.
Click to expand...
Click to collapse
Good idea, hopefully I won't need to! Appreciate the feedback.
If you just got this phone Friday then I would return to stock, run triangle away and exchange it. What you describe isn't normal, why take a chance and get stuck with a bad phone when you are within the exchange window.
Sent from my GT-N5110 using Tapatalk 4
Try the stock kernel and rom and if it still get hot take it back. Try stock kernel it works man the others just cause me trouble.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Thanks all. I loaded up the latest Sac ROM and ktoonz kernwl, but disabled media scanner. No more hot issues. I guess it running like crazy in the background caused the battery to commit suicide.
Sent from my SPH-L720 using Tapatalk 2
Seriously guys, your S4 doesn't heat up at all???
I'm back to 100% stock everything (kernel, rom) and running this for a couple weeks. I've completed several factory resets and whatnot as well through those weeks. I know my install was clean as could be.
Now, my phone gets hot at seemingly random times. sometimes playing games, for sure while navigating with GPS and sometimes when its just sitting there. I monitor things with Better Battery Stats and keep an eye on the CPU Spy. I'm achieving deep sleep most often. Some of this is caused by the god awful Sprint service here and the constant search for signal, but I was hoping that this wouldn't get as hot as the S3.
so, should I seek a refurb from Sprint? I have the insurance. I am just afraid that a refurb would do me no better.
My biggest gripes are heating up occasionally, WiFi disconnect issues. I hope 4.3 can help some of these.

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