Contacts disappear with ICS - HD2 Android Q&A, Help & Troubleshooting and Genera

I have updated my phone to ICS and i used sprite backup to restore the contacts which works fine. After restart all but 2 contacts disappear but the texts and all the calls made are still there. If i use sprite to restore contacts they are there again. But after restart they disappear, i have tried 2 different ICS roms and have the same issue.

Turn off contact sync with your gmail account (and check your contacts on it with your browser on PC...maybe there is something messed up) and try again...should solve your issue.

i skipped setup of google when i installed the rom, i personally do not use my google account on my android phones

I have the same problem. I think it is from the rom. Ifter i sync everything is back to normal. Maybe the problem is when if it can`t get connection and can`t sync normaly its clearing the contacts and the call history.

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Synching Contacts

Has anyone else had problems lately synching their contacts? I wiped my phone the other day to load JFv1.41 and I backed up my contacts using MyBackup (from the Market.)
When I re-synched with google I got my contacts back but I noticed that none of them had images. I restored using MyBackup (it said it would overwrite any existing data.)
That was 3 days ago. After it synched the first time I had duplicate contacts on my phone so I removed the dupes. When I went to sync again it said syncing was having problems and I should try again. That was on the 25th and it hasn't synced since. I remember it saying there were too may deletions made (77 I think.)
Just now, I logged into gmail on the web and I had 8 contacts! (I have 107 on my phone.)
Not sure where to go next with this. Should I re-back up my contacts, re-associate my phone with my google account (with an empty contact list) restore the backup and re-sync?
sorry no issue here, mine sync up fine after the new JFv1.41
It was definitely due to the MyBackup program. Apparently they say to not use google sync and restore from their program (so what's the point?)
I removed all contacts on the phone, all contacts in gmail.com then restored from their backup. My contacts wound up in gmail but I still get the error in data synchronization!
I'll have to make some changes and try to force it again.
So, basically, dont use MyBackup to backup your contacts.
Also found this thread elsewhere:
http://androidcommunity.com/forums/...eriencing-problems-with-red-exclamation-7825/
I'll probably have to wipe the phone and re-sign up with google to really fix it. Uhg.
nolageek said:
It was definitely due to the MyBackup program. Apparently they say to not use google sync and restore from their program (so what's the point?)
I removed all contacts on the phone, all contacts in gmail.com then restored from their backup. My contacts wound up in gmail but I still get the error in data synchronization!
I'll have to make some changes and try to force it again.
So, basically, dont use MyBackup to backup your contacts.
Also found this thread elsewhere:
http://androidcommunity.com/forums/...eriencing-problems-with-red-exclamation-7825/
I'll probably have to wipe the phone and re-sign up with google to really fix it. Uhg.
Click to expand...
Click to collapse
correction dont restore your contacts, backing up is fine, especially if you want to switch gmail accounts
One should only use MyBackup to backup contacts if one isn't using a Google account. Otherwise, just use the built-in contact sync.
If you made the mistake, as I once did, of trying to use both then you just need to clear the contacts out of your G1 by dumping the data (http://androidcommunity.com/forums/f12/delete-limit-exceeded-10275/) -- not deleting them, as those deletes may then sync to your Gmail and delete the contacts there. Then you can just re-sync.
If they've gotten cleared out of Gmail then you're hosed.

All phone contacts vanished

I'm sorry if there was any mention of this problem before, but I wasn't able to find it.
But what happened this afternoon was kinda troubling. I've just bought my HTC Hero, two days ago. I've synced it with outlook with 700 something contacts. And all was fine. There was some trouble with syncing, but all contacts were transferred to phone memory.
When out of a blue, this afternoon, I pulled my phone out of my pocket and all contacts simply vanished. Calendar was still intact, txts as well, all fine but the contacts.
When I came home, I tried to sync it again but it just synced two calendar notes. It synced as if all contacts were on the phone, but they were not. So I've managed to restore them by over-riding phone with PC.
Can anyone explain this? How do I know this won't happen again?
I'm using Windows 7 and Outlook 2007 as well as the latest edition of HTC Sync.
(maybe relevant, maybe not, I've managed to hopefully resolve the before mentioned troublesome connection when syncing by manually installing drivers for Windows 7)
Thank you. I hope I was clear.
Probaby an obvious one but if you go into Contacts=>Menu=>View have you accidentally unchecked the set contacts you want to show ?
I'm having the same problem, but running Windows XP w/ Outlook 2007 instead.
First time was using stock ROM. One day all my contacts disappeared (phone and google contacts). The phone contacts I retrieved by forcing HTC Sync to overwrite my phone's data with my PC's. The google contacts I retrieved by doing a factory reset and setting up my google account again.
Then I installed MCR 2.6, and again my contacts disappeared, but this time only the phone contacts (the google contacts remained).
Has anyone else experienced this?
The same problem, twice.
Both time I had this problem when I sent a message.
I think this should be a problem of the ROM-version, and I hope the next ROM will fix it.
I've been trying to figure this out forever.
Every once in a while my phone contacts will vanish, but the Google contacts always remain.
I've tried turning off synchronization for Google contacts and it seems that my phone contacts have stopped vanishing for now. Has anyone faced a similar situation?
Simply migrate you contacts to google. Its very easy. Quite why anyone struggles with Outlook on Android is a mystery. I was Outlook mad pre the Hero, now everything is migrated to googlemail/google calendar/google contacts.
No USB connecting nonsense for updates, all over the air, 2 way sync. Much better than outlook ever was.

Myphone Sync

Hi
I'm planning to sync all my contacts and sms items with myphone and then upgrade new ROM. After the ROM upgrade I'm planning to restore my sms and stuff from ms myphone, how can I be sure that myphone does not automatically deletes all my stuff from my myphone account when it discoveres that my HD2 device is empty?
I don't know how you can be sure. But it does work.
I upgraded from an Experia to the HD2. Restoring from MyPhone went smooth. A week ago I upgraded the ROM of my HD2 and again, restoring from MyPhone went without problems. So I would say that it is safe to try.
Great! Did youi also get your contact photos back?
Yeah, everything was in place. Mind you, I only synced contacts, events, sms's and tasks.
I did the exact same thing with my HD2 a few days ago and it worked fine.
My contacts and events were synced with Exchange though so MyPhone didn't touch those, but all sms and pictures were restored after flashing the ROM and syncing MyPhone again. If you're not using Exchange MyPhone will handle your contacts and events as well.
i just flashed a new rom now and went to use the myphone back up and the damn thing deleted all my contacts and text messages, luckily my contacts got archived on the myphone site and i was able to get them back, the texts im not too worried about
Back-up programm on computer
I'm looking for a back-up programm which I can install on my computer instead on my HTC HD2.
I cannot synchronize my phone with outlook because it's to old and therefore no connection can be made. At least so it says.
MyPhone doesn't work for me either, cause it only downloads contacts and so on if their is a connection between my mobile and outlook.
Before the HTC HD2 I had another mobile (not a windows mobile), for this mobile I had a programm (PC Suite) with which I could make a back-up of my entire mobile. And I could enter my backed-up data on my computer.
I hope someone can tell me which back-up programm I can use.
I have found that when trying to sync photo's from storage card starts uploading every image it finds from apps like FPSECE. I let it run for a while then it fails saying I have run out of storage on MyPhone!! Bit silly really that there isn't more options to what images to upload.
You can also use Dashwire to backup everything on your phone. I've used it for a couple of years now and never had any problems with it. You just uninstall the application from your device before you wipe your phone, then reinstall it once you're done and it'll sync all your stuff back.
Back to the OP's question, there's something on the myphone end that realises your phone is empty and pulls all your contacts down instead of deleting them. Your 'backup' here is that if you delete a contact on your phone and sync, it's not deleted from myphone. Instead, it goes into an archive there where you can either delete it permanently or move it back on to your phone. IE, worst case is you'd need to hit a few 'Check all' and 'Restore' buttons to get everything back and working.

[May 8] [Q] synching issues with contacts

I have just got a new hd2 through my insurance and synched with google to get my contacts back. However I also need to synch with my work exchange to get my appointments. Rather than have 2 synchs - I just used google to save my contacts - I removed the google synch. however this means my contacts dissapear.
Is there any way to keep my contacts on the handset without maintaining the sych?
Cheers
G
oops if a mod can change the title to have "synching issues with contacts" that would be delightful.
grezbo said:
oops if a mod can change the title to have "synching issues with contacts" that would be delightful.
Click to expand...
Click to collapse
click 'edit post', then 'go advanced', then you can edit the title.
first, i am assuming you are using windows mobile.
second, what i understand is that you want to sync only with your work place server and you somehow need to have your contacts as well.
one option could be to merge your contacts with your work place server.
also, try this...sync with google to get your contacts downloaded back to your device. then use "pimbackup" to back up your contacts to a file on your sd card. then remove the google synch. now, set up your work place synch. finally, restore the pimbackup of contacts you made earlier.
i'm not sure how your work place server would behave now that your device will suddenly have all of these contacts restored from your backup. the partnership MIGHT cause your contacts to merge into your work place server automatically, which could be a good thing because then you would have everything on one server to sync with.
cheers I will try pimbackup.
I want to keep my personal / works stuff (contacts) separate, however I want my appointments on my work calender. I refuse to use my minutes for work lol.
so I only synch contacts on google and calender on exchange.
@ASCIIker
synch google, pim backup, remove synch, pimrestore worked.
Cheers
that pimbackup is a GEM of an app!
highly recommended for those that want to stick with windows mobile. i used to have it automatically back up (to my sd card) all my contacts, call logs, and sms messages every 3 days. i had set the process to take place at midnight every 3 days and the whole operation (300 call logs, 300+ contacts, and 7000+ sms messages) would take a meager 1.5 minutes on the HD2!!! restoring was just as fast, except for sms messages (because sms message restore triggers "re-threading" of conversation threads).
on android, setting up the device with a google account handles contacts. an app called "sms backup and restore" handles sms backups (have it set to 3 days here as well). but have found NO app on android that neatly backs up and restores call logs, let alone all THREE items (call logs, contacts, and sms messages)!
cheers from pakistan!

Google syncs only 250 contacts

Hello everyone,
Here is something weird to me. Got this ZTE Axon 7 mini just the other day. It was running Android 6, so I tried to sync all my 360 google contacts, and each time it only syncs up to 250 contacts. I removed the google account, tried again a few times but still the same issue. I have tried a different contacts application, bu it didn't help.
So I did the update to Android 7, and same issue, it would only sync up to 250 contacts. Please help.
Forgot to mention, the contacts are clearly labeled as belonging to that gmail address. Also, inside the phone I can create more contacts that would belong to the google account. Seems to be a sync issue. I also tried turning sync off and on a few times and there is no error showing for the contacts sync option.
Other things I tried: disabled the contacts stock application and used a different one, erased cache, used a contacts sync fix application, nothing helped so far.
This one blew my mind: Exported all my contacts to vfc, they got imported to my google email on my phone, the phone ended up deleting some of my 360 contacts until I was down to 277. There are no contacts saved to the phone memory or sim card.
The other thing I am considering to try is to use a hammer...

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