Database Users

Myphone Sync

Hi
I'm planning to sync all my contacts and sms items with myphone and then upgrade new ROM. After the ROM upgrade I'm planning to restore my sms and stuff from ms myphone, how can I be sure that myphone does not automatically deletes all my stuff from my myphone account when it discoveres that my HD2 device is empty?

I don't know how you can be sure. But it does work.
I upgraded from an Experia to the HD2. Restoring from MyPhone went smooth. A week ago I upgraded the ROM of my HD2 and again, restoring from MyPhone went without problems. So I would say that it is safe to try.

Great! Did youi also get your contact photos back?

Yeah, everything was in place. Mind you, I only synced contacts, events, sms's and tasks.

I did the exact same thing with my HD2 a few days ago and it worked fine.
My contacts and events were synced with Exchange though so MyPhone didn't touch those, but all sms and pictures were restored after flashing the ROM and syncing MyPhone again. If you're not using Exchange MyPhone will handle your contacts and events as well.

i just flashed a new rom now and went to use the myphone back up and the damn thing deleted all my contacts and text messages, luckily my contacts got archived on the myphone site and i was able to get them back, the texts im not too worried about

Back-up programm on computer
I'm looking for a back-up programm which I can install on my computer instead on my HTC HD2.
I cannot synchronize my phone with outlook because it's to old and therefore no connection can be made. At least so it says.
MyPhone doesn't work for me either, cause it only downloads contacts and so on if their is a connection between my mobile and outlook.
Before the HTC HD2 I had another mobile (not a windows mobile), for this mobile I had a programm (PC Suite) with which I could make a back-up of my entire mobile. And I could enter my backed-up data on my computer.
I hope someone can tell me which back-up programm I can use.

I have found that when trying to sync photo's from storage card starts uploading every image it finds from apps like FPSECE. I let it run for a while then it fails saying I have run out of storage on MyPhone!! Bit silly really that there isn't more options to what images to upload.

You can also use Dashwire to backup everything on your phone. I've used it for a couple of years now and never had any problems with it. You just uninstall the application from your device before you wipe your phone, then reinstall it once you're done and it'll sync all your stuff back.

Back to the OP's question, there's something on the myphone end that realises your phone is empty and pulls all your contacts down instead of deleting them. Your 'backup' here is that if you delete a contact on your phone and sync, it's not deleted from myphone. Instead, it goes into an archive there where you can either delete it permanently or move it back on to your phone. IE, worst case is you'd need to hit a few 'Check all' and 'Restore' buttons to get everything back and working.

Duplicate Contacts with Microsoft Myphone

I've had my hd2 for a few months now and I've updated the rom on it a few times, experimenting with both stock and cooked versions. Each time I've used Microsoft Myphone to backup my contacts, caledar, etc. However when I use it to download my contacts, I get duplicates, between 2-5 duplicates.
I've logged into myphone on the web and there is only 1 copy of each contact, any idea what causes this or how to fix it?
Thanks

woah i never had that problem with Myphone, erm, double check myphone page for your account, task 29 your phone and format mem card just couple of things might make a difference,
or long way round delete your duplicates create a new myphone account and then save them to the new account and see if the problems still persist

I also had this problem. Not all contacts are duplicated only some. I think this happens when you close myphone before it has finished doing it's job.

I too had thhis problem. If you log into MyPhone via a pc and look around you will see 'archives'. I deleted these (making sure that the correct contacts were as they should be in the main list).
No more duplicates

nobnut said:
I too had thhis problem. If you log into MyPhone via a pc and look around you will see 'archives'. I deleted these (making sure that the correct contacts were as they should be in the main list).
No more duplicates
Click to expand...
Click to collapse
Did you delete all the archive contacts? When I looked, there were only 2 duplicates whereas almost all of my contacts on my phone are duplicated.
Thanks

yeoldgreat1 said:
Did you delete all the archive contacts? When I looked, there were only 2 duplicates whereas almost all of my contacts on my phone are duplicated.
Thanks
Click to expand...
Click to collapse
Not sure why it happens, but they seem to know it does, there is a duplicate finder on the my phone page, you can then delete the dupes and sync ...

I deleted all the items in my archive and searched for all duplicates, so I only have 1 on each contact on myphone. I updated my rom and downloaded my contacts again with myphone and still ahd duplicates. I'm starting to think that it's not worth the effort :s I suppose there are other backup apps that will save the same info. The only difference between them and myphone is finding a lost phone, is this feature any good?

..
The problem is when you sync with myPhone and also have synced with outlook contacts..
You can also buy an application on marketplace. Dont remember what its called: something with duplicate.. but it works..

Not really a solution but this software will help you fix duplicate entries:
http://www.freewarepocketpc.net/ppc-download-trinefix.html
works great i've used it on my HD2 and it's free!

are you restoring a pim backup when you flash?
That would create duplicates once you sync'd with MyPhone ..

watcher64 said:
are you restoring a pim backup when you flash?
That would create duplicates once you sync'd with MyPhone ..
Click to expand...
Click to collapse
No I'm not. On the last flash of the rom, I didn't use any backups and didn't download contacts using windows live as I've done before. I just used myphone service after deleting all the archive items and still got duplicates :s
It's a huge pain because im sure the number of duplicates is growing each time I restore.

That's actually quite weird.
1) Are you backing up any of the folders / files from \Application Data? - I tried that once hoping that it would speed up the configuration process of MyPhone everytime I flashed (which is a LOT!) and it completely screwed everything up.
2) Are you absolutely sure that you haven't set up any Sync options with Windows Mobile Device Center / ActiveSync / Outlook on your desktop?
3) Are you absolutely sure that you don't use Exchange over ActiveSync for emails? (You could have accidentally enabled the Contacts Sync feature) (If you use UC, then you might have provisioned an Exchange Email account and might not realise it)
I have a suggestion.
1) Disable MyPhone
2) Delete all the redundant contacts. (It's painful I know)
3) Use PIM Backup and save all your contacts (as a backup just in case something goes wrong)
4) Hard Reset (Make sure you don't use XDA_UC / SDConfig Customization)
5) Clear out your MyPhone account. Delete EVERYTHING. ALL CONTACTS + ARCHIVES.
6) Restore your PIM Backup contacts.
7) Re-run MyPhone and see how it goes.
Sometimes the best thing with Sync Mechanisms is always to start fresh.

leepriestenator said:
That's actually quite weird.
1) Are you backing up any of the folders / files from \Application Data? - I tried that once hoping that it would speed up the configuration process of MyPhone everytime I flashed (which is a LOT!) and it completely screwed everything up.
2) Are you absolutely sure that you haven't set up any Sync options with Windows Mobile Device Center / ActiveSync / Outlook on your desktop?
3) Are you absolutely sure that you don't use Exchange over ActiveSync for emails? (You could have accidentally enabled the Contacts Sync feature) (If you use UC, then you might have provisioned an Exchange Email account and might not realise it)
I have a suggestion.
1) Disable MyPhone
2) Delete all the redundant contacts. (It's painful I know)
3) Use PIM Backup and save all your contacts (as a backup just in case something goes wrong)
4) Hard Reset (Make sure you don't use XDA_UC / SDConfig Customization)
5) Clear out your MyPhone account. Delete EVERYTHING. ALL CONTACTS + ARCHIVES.
6) Restore your PIM Backup contacts.
7) Re-run MyPhone and see how it goes.
Sometimes the best thing with Sync Mechanisms is always to start fresh.
Click to expand...
Click to collapse
I did another hard reset. Deleted all my tasks and contacts from the web Myphone login.
I'm backing up a few folders, only things like pictures, music and my documents.
I'm using WM Device Center on my desktop and syncing everything except emails, where would those files be kept? I'll see if there are duplicates there.
It happened again, so I'm going to check over my WM Device Centre settings like you suggested. I wonder why that keeps duplicating them though!
Thanks for all the help guys

Found a solution - Duplicates - Microsoft My Phone
Hi All,
I had the same problem on my HTC HD2, and was able to solve it.
Log on to your account at .... microsoft
First remove dublicates on this account by tools available on-screen (Contacts>find dublicates>toggle all>remove dublicates)
Tab on "Connected Phones" on the left.
You should find only one phone connected to your account.
I found two phones, each with a "date added" field corresponding to the date when I installed the "Microsoft Myphone" app on my device.
I installed this application twice, first was when I first bought my phone with stock rom and the second when I installed it after a rom upgrade.
Two phones on your account (Same HTC HD2)will synchronize same contact from each one to your phone!! Does make sense though weired.
Remove all un-needed phones.
Do synchronization again from your phone and all duplicates will vanish.
Ahmed
Cairo, Egypt

Thanks, worked for me removing the archive from myphone (it was somehow accumulating contacts and calendar events)

Google contacts

Sorry if this is the forum for this. I finally transfered my phone contacts to google contacts. I went to vzw, exported to .csv, and imported to gmail. So far so good. I deleted mt contacts from my phone, and synced my google contacts. All good there. I accidentally deleted a couple of contacts off of my phone, but they are still in gmail. How do I get them back onto my phone. I know with backup assistant I can retrieve and resync them to the phone, but don't have the foggiest how to do it with gmail. Thanks for the help.

Menu/settings/accounts & sync
Q&A would of been better suited for general questions.
Sent from my phone.

I tried that but it didn't add it back to the phone. I went back to gmail and it seems they were removed from there as well. Is that normal, if you remove it from the phone it also gets removed from gmail contacts list? How can I delete a contact from the phone without deleting it from gmail?

Login to gmail from your pc, you can choose which you want to sync or make a list.
Sent from my phone.

[May 8] [Q] synching issues with contacts

I have just got a new hd2 through my insurance and synched with google to get my contacts back. However I also need to synch with my work exchange to get my appointments. Rather than have 2 synchs - I just used google to save my contacts - I removed the google synch. however this means my contacts dissapear.
Is there any way to keep my contacts on the handset without maintaining the sych?
Cheers
G
oops if a mod can change the title to have "synching issues with contacts" that would be delightful.

grezbo said:
oops if a mod can change the title to have "synching issues with contacts" that would be delightful.
Click to expand...
Click to collapse
click 'edit post', then 'go advanced', then you can edit the title.

first, i am assuming you are using windows mobile.
second, what i understand is that you want to sync only with your work place server and you somehow need to have your contacts as well.
one option could be to merge your contacts with your work place server.
also, try this...sync with google to get your contacts downloaded back to your device. then use "pimbackup" to back up your contacts to a file on your sd card. then remove the google synch. now, set up your work place synch. finally, restore the pimbackup of contacts you made earlier.
i'm not sure how your work place server would behave now that your device will suddenly have all of these contacts restored from your backup. the partnership MIGHT cause your contacts to merge into your work place server automatically, which could be a good thing because then you would have everything on one server to sync with.

cheers I will try pimbackup.
I want to keep my personal / works stuff (contacts) separate, however I want my appointments on my work calender. I refuse to use my minutes for work lol.
so I only synch contacts on google and calender on exchange.

@ASCIIker
synch google, pim backup, remove synch, pimrestore worked.
Cheers

that pimbackup is a GEM of an app!
highly recommended for those that want to stick with windows mobile. i used to have it automatically back up (to my sd card) all my contacts, call logs, and sms messages every 3 days. i had set the process to take place at midnight every 3 days and the whole operation (300 call logs, 300+ contacts, and 7000+ sms messages) would take a meager 1.5 minutes on the HD2!!! restoring was just as fast, except for sms messages (because sms message restore triggers "re-threading" of conversation threads).
on android, setting up the device with a google account handles contacts. an app called "sms backup and restore" handles sms backups (have it set to 3 days here as well). but have found NO app on android that neatly backs up and restores call logs, let alone all THREE items (call logs, contacts, and sms messages)!
cheers from pakistan!

Contacts disappear with ICS

I have updated my phone to ICS and i used sprite backup to restore the contacts which works fine. After restart all but 2 contacts disappear but the texts and all the calls made are still there. If i use sprite to restore contacts they are there again. But after restart they disappear, i have tried 2 different ICS roms and have the same issue.

Turn off contact sync with your gmail account (and check your contacts on it with your browser on PC...maybe there is something messed up) and try again...should solve your issue.

i skipped setup of google when i installed the rom, i personally do not use my google account on my android phones

I have the same problem. I think it is from the rom. Ifter i sync everything is back to normal. Maybe the problem is when if it can`t get connection and can`t sync normaly its clearing the contacts and the call history.