All phone contacts vanished - Hero, G2 Touch General

I'm sorry if there was any mention of this problem before, but I wasn't able to find it.
But what happened this afternoon was kinda troubling. I've just bought my HTC Hero, two days ago. I've synced it with outlook with 700 something contacts. And all was fine. There was some trouble with syncing, but all contacts were transferred to phone memory.
When out of a blue, this afternoon, I pulled my phone out of my pocket and all contacts simply vanished. Calendar was still intact, txts as well, all fine but the contacts.
When I came home, I tried to sync it again but it just synced two calendar notes. It synced as if all contacts were on the phone, but they were not. So I've managed to restore them by over-riding phone with PC.
Can anyone explain this? How do I know this won't happen again?
I'm using Windows 7 and Outlook 2007 as well as the latest edition of HTC Sync.
(maybe relevant, maybe not, I've managed to hopefully resolve the before mentioned troublesome connection when syncing by manually installing drivers for Windows 7)
Thank you. I hope I was clear.

Probaby an obvious one but if you go into Contacts=>Menu=>View have you accidentally unchecked the set contacts you want to show ?

I'm having the same problem, but running Windows XP w/ Outlook 2007 instead.
First time was using stock ROM. One day all my contacts disappeared (phone and google contacts). The phone contacts I retrieved by forcing HTC Sync to overwrite my phone's data with my PC's. The google contacts I retrieved by doing a factory reset and setting up my google account again.
Then I installed MCR 2.6, and again my contacts disappeared, but this time only the phone contacts (the google contacts remained).
Has anyone else experienced this?

The same problem, twice.
Both time I had this problem when I sent a message.
I think this should be a problem of the ROM-version, and I hope the next ROM will fix it.

I've been trying to figure this out forever.
Every once in a while my phone contacts will vanish, but the Google contacts always remain.

I've tried turning off synchronization for Google contacts and it seems that my phone contacts have stopped vanishing for now. Has anyone faced a similar situation?

Simply migrate you contacts to google. Its very easy. Quite why anyone struggles with Outlook on Android is a mystery. I was Outlook mad pre the Hero, now everything is migrated to googlemail/google calendar/google contacts.
No USB connecting nonsense for updates, all over the air, 2 way sync. Much better than outlook ever was.

Related

Birthdays Sync Problem

I've been using I-mate Jamin for more than a year now with few problems in Syncing my Outlook (Calendar, Contacts, Tasks, Notes.. )
Recently, the device started slowing down considerably, and failed to sync with Outlook. I did a hard reset & started all over. after many trials & hard resets, the problem kept arising, and I discovered that the problem occurs when I sync the Calendar to the device.
So I decided to sync only the past 6 months of Appointments instead of the whole thing. Turns out this is not the problem. I narrowed down the Problem to Birthdays. When I sync the Birthdays, the problem happens, all other Calendar appointments are OK.
I tried deleting all Birthdays and recreating them one by one (by re-saving the contacts that contain Birthdays) thinking that I have some corrupt ones, but even that didn't solve the problem. The newly created Birthdays still slowed down the device & prevented Sync and i even had to Hard reset the device again..
I can't figure out the problem at all.. these birthdays were on my device for the whole year, I didn't change anything subtle (like new ROM or new Application).. the problem just happened out of the Blue and I can't seem to solve it... I even tried syncing the Birthdays one by one.. the problem seems random, and to prove it, I re-created the birtdays as I said above..
Can anyone help???
I've been facing the exact same problem and have no solutions to it as well. It all started when I start to sync with another laptop though.

Messenger Contacts Disappeared!

I hope someone can help me out. I've been using live messenger on my trinity for a while, merged all my outlook contacts and everything.. Today, i got online with my trinity, and live messenger only showed a handful of contacts (maybe 10?). Lo and behold, it's synchronized and now live messenger on my pc only has 10 contacts instead of over a hundred.
The contacts still exist in outlook and on my trinity with the "IM" field filled in. Has this happened to anyone else? Any way to get them back, or i have to manually add everyone in messenger again?
Hi,same thing for me,you can find your contacts in wlm on your computeur : tools/options/Confidentiality.Make a backup after to save all the contacts on your pc.
you are a GENIUS!!!
thank you... you saved the day. I still don't understand why it happened though..
Same happened to me today, but with my touch hd. I signed in and changed the settings of showing the contacts to grouped and then i noticed thay there are onli9 contacts overall. I hope i can fix it on my computer

Push gmail using exchange forcing last,first name

Just got my leo and loving it so far but got one annoying problem I have used contact changer to change all my contacts to first,last name but whenever an email arrives it resyncs the address book and changes most if not all of my contacts back to last,first which is rather annoying.
Do I have to sync up with outlook then change all my contacts on there to first,last and force a sync again.
Checked my gmail account and they are all first,last as before.
I had exactly the same problem but contact changer did the trick for me.
Paul
I wish I could say the same for mine! I wonder if I used an out of date one.. will try the one in the link you sent me to see if that works
if i use contact changer, it changes them to be correct, then as soon as it gets any contact from google - it resyncs them all back to be last name first name
its driving me MAD
incidentally and on a similar topic. its not pulling thru ANY e-mail for me on the google exchange sync, its just grabbed all the folders then given up. any ideas? (ive told it to get everything in the inbox - which is only 70 message regardless of size and regardless of dates) and its conected of my home wifi so its a pretty quick connection
Ok todays update, this is really starting to confuse me....
i exported all my contacts from google down into outlook.
with them all in outlook, i changed all the "file as" filed to be "first last"
then i stopped my phone syncing contcts with google, and told it tosynchronise withoutlook via usb.
it synced fine, all my contacts were as i wanted them.... then within seconds.. the phone had updated all the contacts to be "last name, first" then it promptly synced them all back to outlook!!!!!!
how on earth did it do that?!?!?!?
This issue is really irritating, by now I'm forcing myself to get used to the lastname,firtname format.
HTC Pls fix this!
one easy solution is to stop synchronizing your contacts with Google only synchronize mail....
it will work till some solution arrives .!!!!!!!!!!!!!!!!!
Has there been any fix for this issue as yet? I'm having the same problem since syncing my WM6.5 phone with Google (Contacts, Calendar and Mail)
Cheers
Fudge

HTC Sync & Contact Sync Issues (Answer)

Greets all,
Since these forums always helped me out, I figured I would post this for anyone that might have some trouble. I was having trouble where my outlook contacts mysteriously disappeared from my phone, and would not sync again, so after days of searching I found a trick that works and if anyone has issues can try this.
If you use HTC Sync to sync your info and contacts dont sync, go to the people tab, and if you have outlook selected, pull the menu down and select outlook express, once it is done syncing, the go back and change it to outlook and re-sync again, all your outlook contacts will re-sync and will be back on the phone.
Hope this helps anyone that might have had any issues.
its not worked for me

Google syncs only 250 contacts

Hello everyone,
Here is something weird to me. Got this ZTE Axon 7 mini just the other day. It was running Android 6, so I tried to sync all my 360 google contacts, and each time it only syncs up to 250 contacts. I removed the google account, tried again a few times but still the same issue. I have tried a different contacts application, bu it didn't help.
So I did the update to Android 7, and same issue, it would only sync up to 250 contacts. Please help.
Forgot to mention, the contacts are clearly labeled as belonging to that gmail address. Also, inside the phone I can create more contacts that would belong to the google account. Seems to be a sync issue. I also tried turning sync off and on a few times and there is no error showing for the contacts sync option.
Other things I tried: disabled the contacts stock application and used a different one, erased cache, used a contacts sync fix application, nothing helped so far.
This one blew my mind: Exported all my contacts to vfc, they got imported to my google email on my phone, the phone ended up deleting some of my 360 contacts until I was down to 277. There are no contacts saved to the phone memory or sim card.
The other thing I am considering to try is to use a hammer...

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