HTC Sync & Contact Sync Issues (Answer) - HD2 Android Q&A, Help & Troubleshooting and Genera

Greets all,
Since these forums always helped me out, I figured I would post this for anyone that might have some trouble. I was having trouble where my outlook contacts mysteriously disappeared from my phone, and would not sync again, so after days of searching I found a trick that works and if anyone has issues can try this.
If you use HTC Sync to sync your info and contacts dont sync, go to the people tab, and if you have outlook selected, pull the menu down and select outlook express, once it is done syncing, the go back and change it to outlook and re-sync again, all your outlook contacts will re-sync and will be back on the phone.
Hope this helps anyone that might have had any issues.

its not worked for me

Related

Deleting Outlook Contacts

Does anyone know how to delete contacts in outlook, I have searched but cant find the answer.
Every time I go to activesync my device it deletes contacts that i have now and keeps giving me loads of old contacts that i uploaded from a phone years ago!
Frustrating stuff!
You can right click on a contact a select delete, in outlook, another option is to set your sync up so your outlook updates whats on your phone instead of the phone updating from your Pc
Hope that helps

contacts list problem!

I have a strange problem with my contacts list.. i searched the forum but couldn't find a solution.. I would appreciate any help in that matter.
I added a hotmail account to my HD phone. During this process, I was asked whether I wanted to import the contacts from my hotmail account; i answered yes.
The problem started after that. I needed to organize the contacts on my phone (delete, merge, etc). I though the easiest way was to sync my phone contacts with Outlook on my laptop, organize the contacts on Outlook, then re-sync again. However, after making a full sync, i couldn't find any hotmail contacts added to Outlook, although they were still stored on my phone. I tried several times but I always got the same result: "sync is completed", but the new phone contacts are not imported to Outlook!!
Any ideas to solve this problem??
Thank you in advance.
no solution to this problem???
I have Windows Vista, I have installed Windows Mobile Device Center which I got from the Microsoft website.
In WMDC application click Mobile Device Settings, click Change content sync settings, make sure contacts is ticked.
I don't think this is the problem. I checked the settings in ActiveSync, and the "contacts" option is already checked. Any other ideas... plzzzzzzzzz?

All phone contacts vanished

I'm sorry if there was any mention of this problem before, but I wasn't able to find it.
But what happened this afternoon was kinda troubling. I've just bought my HTC Hero, two days ago. I've synced it with outlook with 700 something contacts. And all was fine. There was some trouble with syncing, but all contacts were transferred to phone memory.
When out of a blue, this afternoon, I pulled my phone out of my pocket and all contacts simply vanished. Calendar was still intact, txts as well, all fine but the contacts.
When I came home, I tried to sync it again but it just synced two calendar notes. It synced as if all contacts were on the phone, but they were not. So I've managed to restore them by over-riding phone with PC.
Can anyone explain this? How do I know this won't happen again?
I'm using Windows 7 and Outlook 2007 as well as the latest edition of HTC Sync.
(maybe relevant, maybe not, I've managed to hopefully resolve the before mentioned troublesome connection when syncing by manually installing drivers for Windows 7)
Thank you. I hope I was clear.
Probaby an obvious one but if you go into Contacts=>Menu=>View have you accidentally unchecked the set contacts you want to show ?
I'm having the same problem, but running Windows XP w/ Outlook 2007 instead.
First time was using stock ROM. One day all my contacts disappeared (phone and google contacts). The phone contacts I retrieved by forcing HTC Sync to overwrite my phone's data with my PC's. The google contacts I retrieved by doing a factory reset and setting up my google account again.
Then I installed MCR 2.6, and again my contacts disappeared, but this time only the phone contacts (the google contacts remained).
Has anyone else experienced this?
The same problem, twice.
Both time I had this problem when I sent a message.
I think this should be a problem of the ROM-version, and I hope the next ROM will fix it.
I've been trying to figure this out forever.
Every once in a while my phone contacts will vanish, but the Google contacts always remain.
I've tried turning off synchronization for Google contacts and it seems that my phone contacts have stopped vanishing for now. Has anyone faced a similar situation?
Simply migrate you contacts to google. Its very easy. Quite why anyone struggles with Outlook on Android is a mystery. I was Outlook mad pre the Hero, now everything is migrated to googlemail/google calendar/google contacts.
No USB connecting nonsense for updates, all over the air, 2 way sync. Much better than outlook ever was.

ActiveSync and Google messed up my contacts

I have set ActiveSync (Exchange) to sync with my GMail account, and I'm positive I've ticked only the mail checkbox. Today, all out of sudden, it synced contacts too, so now I have a bunch of unwanted contacts, both on my GMail account, and on my phone, not to mention that contact pictures are messed too.
On Manila ActiveSync settings page, contacts checkbox is off but disabled (greyed out). On WM ActiveSync settings, contacts under Exchange are turned on.
This is not the first time it has happened to me. First time I thought it was my fault, but now I'm sure it's not. Has anyone had a similar problem, and knows the solution? The bug is really annoying.
Well, I didn' have the exact situtaion but something similar.... I use MS Myphone and ActiveSync to synch my Google contacts. Somehow, i ended up with duplicate contacts and some cases 3-4 copies. Here's what I did to resolve it:
*On the HD2, Delete the Activesync(exchange) account.
*On the HD2, Delete Myphone acct
*On the HD2, Delete the pim.vol file (located in root of the device). You can back this file up just incase.
*On my desktop, Go to my Google contacts online and hit the 'Find duplicate' button, deleted the duplicates
*On my desktop, sign into Myphone online account. Under contacts, hit 'Find Duplicates'. delete the duplicates thereafter.
*On HD2, create and configure Myphone and let it sync the contacts
*On HD2, create and configure ActiveSync exchange server to syn the contacts.
Hope this helps somehow...Good luck!
Thanks for your reply, but it doesn't quite solve the bug, just cleans the mess up. I want to avoid it happening in the first place.
Noone with similar problems?
Just a word of warning - don't sync your calendar with GMail if you've already got a bunch of accepted appointments in your phone.
GMail will send a brand new meeting request to everyone on the original recipients list, even for old appointments!
Happened to me when I backed up my phone, flashed new ROM, restored contacts, appointments, etc and then synced to GMail.
My entire office got spammed with meeting requests for old things like the 2009 company Christmas party!
Oh, and I also had the issue where all my contact pictures were very low quality.
See my post here:
http://forum.xda-developers.com/showthread.php?p=5901133#post5901133
I'm not sure if your problem is same as mine. Did you personally checked to sync calendar items and contacts? I select mail only, but calendar and contacts get auto-check without my permission...

Syncing contacts

I was wondering of someone knows how to do this. I looked everywhere for the answer. I just today deleted all my contacts from gmail because it kept like 4 of each person on there. I want to sync again, i tried this morning to do it but it just wont. How do i manually sync with gmail so get the contacts back on there? Thanks

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