Database Users

Motorola refuses to repair xoom

Sent my bricked xoom in to Motorola a few weeks ago, they called today claiming it was not repairable, they are sending it back tomorrow. They didn't mention anything about it being rooted, just stated they will not cover it. I guess I asked for it.....
Sent from my PC36100 using XDA Premium App

evank001 said:
Sent my bricked xoom in to Motorola a few weeks ago, they called today claiming it was not repairable, they are sending it back tomorrow. They didn't mention anything about it being rooted, just stated they will not cover it. I guess I asked for it.....
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
It's a sad day for you

This is why I got my 1 year warranty from Bestbuy. They cover it regardless of what I flash.

I wonder if there is any way to pull that off with the best buy warranty, any idea how long it is till you can no longer buy a warranty
Sent from my PC36100 using XDA Premium App

Wow..that must be sad..and that's the reasn why I didn't root my xoom yet even I am eagerly want to root it and upgrade it with android 3.1..cause u know..things might get unlucky...
Send by my Motorola Xoom using Tapatalk

evank001 said:
I wonder if there is any way to pull that off with the best buy warranty, any idea how long it is till you can no longer buy a warranty
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
You can purchase the Best Buy PSP (their black tie service plan) up until the day you can return your Xoom for a refund (30 days / 45 if you are a silver rewards member). With the Best Buy PSP you can literally trash your Xoom and they'll give you another one (stupid policy IMO). This includes rooting/hacking/flashing/doing whatever the hell you want to it.

dynexell said:
Wow..that must be sad..and that's the reasn why I didn't root my xoom yet even I am eagerly want to root it and upgrade it with android 3.1..cause u know..things might get unlucky...
Send by my Motorola Xoom using Tapatalk
Click to expand...
Click to collapse
You're making a smart decision. Unless you are 110% comfortable with development tools I would always advice against rooting and flashing custom software on your Xoom. In almost every single instance where I've seen someone come post about their bricked Xoom it was obvious that they didn't have the first CLUE what they were doing.

It was bricked by clockwork SD partition for some reason now they say they can't fix it
Sent from my PC36100 using XDA Premium App

To OP, sorry to hear that. I had the same issue as you and the whole process from the day I called to the day I received the new Xoom was 7 days. I was kinda suprised, was thinking that I might have to pay for the repair. Maybe too many bricked Xoom sent in for repair with the same issue.
Sent from my PC36100 using XDA App

How bout that, homeowners covers it with a 50$ deductible, I guess ill be more careful next time
Sent from my PC36100 using XDA Premium App

Does it turn on at all? I mean i am assuming it to be stuck in boot loop or something.
Might you try flashing with RSDlite?

evank001 said:
It was bricked by clockwork SD partition for some reason now they say they can't fix it
Click to expand...
Click to collapse
Can't or won't?
I wonder if it would be worth your while calling Motorola and explaining exactly what has happened, mention that you'd be willing to pay for a repair subject to cost? It would be a real shame if they can't help you out.

Motorola had my xoom for 3 weeks. Just got a call.from the customer advocacy office telling me it is not repairable and it is not covered under warranty, I offered to pay and they said no,
it is stuck at MOTO dual core, volume buttons are unresponsive
Sent from my PC36100 using XDA Premium App

evank001 said:
Motorola had my xoom for 3 weeks. Just got a call.from the customer advocacy office telling me it is not repairable and it is not covered under warranty, I offered to pay and they said no,
it is stuck at MOTO dual core, volume buttons are unresponsive
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
At this point if you got it covered under homeowners whats the point.
PS: I'd like to know how you got it covered for only a $50 deductable. Is there an addon to your insurance that covers electronics?

Yes there is a home computer and electronics add on for 15 bucks a year. Pretty much equivalent to best buys black tie warranty only better!! I didn't even know I had it till today. I pretty much wanted to post this as a warning, Motorola seems to have had enough but who knows. I figured they would replace it so they wouldn't get any bad publicity since sales are somewhat weak, but I was wrong. Oh well live and learn I guess
Sent from my PC36100 using XDA Premium App

evank001 said:
Yes there is a home computer and electronics add on for 15 bucks a year. Pretty much equivalent to best buys black tie warranty only better!! I didn't even know I had it till today. I pretty much wanted to post this as a warning, Motorola seems to have had enough but who knows. I figured they would replace it so they wouldn't get any bad publicity since sales are somewhat weak, but I was wrong. Oh well live and learn I guess
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Cool, who's your insurance with, I'm interested.

evank001 said:
Yes there is a home computer and electronics add on for 15 bucks a year. Pretty much equivalent to best buys black tie warranty only better!! I didn't even know I had it till today. I pretty much wanted to post this as a warning, Motorola seems to have had enough but who knows. I figured they would replace it so they wouldn't get any bad publicity since sales are somewhat weak, but I was wrong. Oh well live and learn I guess
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
So you were hoping they would honor a voided warranty cause sales are weak? Don't want to be dickish but thats the risk we run rooting and flashing. It's like if i bought a new car put a blower on it and blew the motor. I couldn't take it back and say fix it. But glad to hear you found a way to get a xoom.

Not honoring a voided warranty is one thing; we all take on that responsibility the moment we unlock the device. Refusing to repair the device even if you are willing to PAY for the repairs is quite another. Hard to believe the thing is just a throw-away.

I have liberty mutual insurance, I sent it to Motorola not expecting anything but it can't hurt to try, I work in the auto business and we warranty a lot of things that are or should void the warranty but in order to keep happy customers and no bad press we just warranty it, I figured they might just fix it like they have for others, oh well, maybe ill post a YouTube video of it stuck at the MOTO screen and use it for Target practice Haha, or even start a site called WWW.trashmyxoom.com. Haha only thing to do now is laugh it off ....oh and don't do it again!
Sent from my PC36100 using XDA Premium App

Send it to Blendtec and see if it will blend

new at&t/tmob commercial - anyone else seen this yet?

http://youtu.be/LYUhUIfyfZg
****.
"giving our customers a new option..." yeah right. so bummed

Yep this is kinda old about a month.
But thanks for the heads up!
Sent from my Htcclay's SuperVibeCM7 using XDA App

This sucks.
Sent from my SGH-T959 using XDA Premium App

Alanrocks15 said:
Yep this is kinda old about a month.
But thanks for the heads up!
Sent from my Htcclay's SuperVibeCM7 using XDA App
Click to expand...
Click to collapse
Just saw it today. Don't be a ****
Sent from my SGH-T959 using XDA Premium App

bstromberg said:
Just saw it today. Don't be a ****
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
He's not being a ****. He's simply telling you he's seen it before. Don't be rude.
Sent from my SGH-T959 using XDA App

Alex530 said:
He's not being a ****. He's simply telling you he's seen it before. Don't be rude.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I agree. Check Alan's posts. They most likely are not rude, because I've seen the way he posts. Not a ****.
Sent from SGH-T959 (CM7)

bstromberg said:
Just saw it today. Don't be a...
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
Well, that makes you slow. The only one being a d*** on this thread is you.

Tarzanman said:
Well, that makes you slow. The only one being a d*** on this thread is you.
Click to expand...
Click to collapse
we all be dicks after tm/att $$$ merge. they will phuck us good.

j56bp said:
we all be dicks after tm/att $$$ merge. they will phuck us good.
Click to expand...
Click to collapse
Don't you mean we will phuck them?
Or are we ******* now?
p.s. everyone on this thread likes to suck big hairy ****
Including me.

xriderx66 said:
Don't you mean we will phuck them?
Or are we ******* now?
p.s. everyone on this thread likes to suck big hairy ****
Including me.
Click to expand...
Click to collapse
I can fap to this.

Saw this for the first time today morning on fox news.

Makes me sad.
Guess I'll go to Sprint.
Sent from my GT-I9000 using XDA Premium App

**** AT&T!!! biggest crooks ever

Somebody wanna tell me why all the T-Mobile ppl are freaking out about this merger? I guess I don't see what's so bad....
Sent from Moto Atrix

Cause att is a large corp that started as a landline company that offers internet service and now they're the second largest provider in an industry where the line between phone service and internet service is quickly fading. They're essentially a telecommunications goliath along with verizon that the fcc needs to break up. Remember the too big to fail of the banks. That's what we have here with these two companies. Now that they're swallowing up their smaller rival im amazed at the fact that few people are speaking out on this. Were the ones that lose out because of lack of investments. These companies will try to take advantage of their copper networks before they put any significant investments into fiber optics which is already at least a decade old. That's why google is buying up fiber optics lines, most of the fiber optics network is underused in the US. Googles setting up their own internet service which will outcompete these old farts. What we need is more companies like apple and google which try to give consumers choice as opposed to having gloiath corporations like att and verizon which try to bloat our phones with crap and charge extra for tethering because theyre both internet providers and cellphone companies. God forbid you use your smartphone as an actual smartphone...that costs extra.
Sent from my SGH-T959 using XDA App

I love the Vibrant General section.

dardani89 said:
Cause att is a large corp that started as a landline company that offers internet service and now they're the second largest provider in an industry where the line between phone service and internet service is quickly fading. They're essentially a telecommunications goliath along with verizon that the fcc needs to break up. Remember the too big to fail of the banks. That's what we have here with these two companies. Now that they're swallowing up their smaller rival im amazed at the fact that few people are speaking out on this. Were the ones that lose out because of lack of investments. These companies will try to take advantage of their copper networks before they put any significant investments into fiber optics which is already at least a decade old. That's why google is buying up fiber optics lines, most of the fiber optics network is underused in the US. Googles setting up their own internet service which will outcompete these old farts. What we need is more companies like apple and google which try to give consumers choice as opposed to having gloiath corporations like att and verizon which try to bloat our phones with crap and charge extra for tethering because theyre both internet providers and cellphone companies. God forbid you use your smartphone as an actual smartphone...that costs extra.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
very well stated. Att landlines and dsl are so out of date, they'll swallow tmo like they did cingular and prob sell it. Or get the gov to bail them out when they fail.

http://www.google.com/tisp/
it's pretty sweet because they are allowing people to try it out for free (BETA). if i wasn't locked into a contract with charter i would test it out.

xriderx66 said:
Don't you mean we will phuck them?
Or are we ******* now?
p.s. everyone on this thread likes to suck big hairy ****
Including me.
Click to expand...
Click to collapse
we will phuck them with our roms,modems, how-tos and odins to JFD

mr smap beeve said:
http://www.google.com/tisp/
it's pretty sweet because they are allowing people to try it out for free (BETA). if i wasn't locked into a contract with charter i would test it out.
Click to expand...
Click to collapse
lol is this even real?

CISPA has passed...

http://www.techdirt.com/articles/20...ty-cispa-just-got-way-worse-then-passed.shtml

Obama is vetoing it.
It matters who's president.

DroidApprentice said:
Obama is vetoing it.
It matters who's president.
Click to expand...
Click to collapse
If he does, I will hate him less
Sent from my SPH-D700 using Tapatalk 2

marcusant said:
If he does, I will hate him less
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
+1
But let's not make this into a political argument.

darkierawr said:
+1
But let's not make this into a political argument.
Click to expand...
Click to collapse
Yes I agree^
Sent from my SPH-D700 using XDA

http://t.co/XjJehxMI
List of all the reps that voted for cispa.
Sent from my SPH-D700 using XDA

Dude, wtf, I'm sure that everyone that voted fo these bastards is against this, what happened to "we the people"? It's ****ing easy to be safe online, I don't need the "Man" breathing down my throat when I surf the web.
Just to add, it's only passed the House so far, hopefully Senate doesn't pass. Wish the jokers up in D.C. would stop acting like children, maybe that's who they were talking about when they mentioned protecting children, themselves.
Sent from my SPH-D700 using xda premium

Sent from my SPH-D700 using XDA

Obama better stop this... I love how these bills are being brought in and almost passed or passed without the mass public knowing...
Sent from my SPH-D700 using Tapatalk 2

"We the people" need to stop being ******* and take control of "our" government that's suppose to serve "us" not "itself". Everyone is too afraid. Remember slavery? I don't, because people were brave enough to fight for rights, even give their lives. Not saying it's that serious but petitions and awareness ain't doing ****. Time for the majority of the US to **** on the White House's front lawn and tell the government they can wipe our asses with their lips.
Sent from my SPH-D700 using Tapatalk 2

^^^^^ truth bomb right there
Sent from my Nexus Slide 4G

So this wont be in Australia? Just the U.S?

TH3NICKRULZ said:
So this wont be in Australia? Just the U.S?
Click to expand...
Click to collapse
Does the US government control Austalia?
(Rethorical question)
Sent from my SPH-D700 using Tapatalk 2

I sometimes wonder to myself...
"Aren't the people trying to pass this law representing US, "The People"?!? So if the majority of US are strongly opposing it, why do they keep insisting on trying to pass such law still?"
Lobbyist America? -_-
I think so...
Sent from my SPH-D700 using xda premium

Ceelos09 said:
I sometimes wonder to myself...
"Aren't the people trying to pass this law representing US, "The People"?!? So if the majority of US are strongly opposing it, why do they keep insisting on trying to pass such law still?"
Lobbyist America? -_-
I think so...
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
This process of getting paid by such companies that will in return give donations at election time for their campigns so they can get re elected is really annoying and is not a government. Att did their board meeting and voted 95% not to be involved with net netruality. Its just bad for isp's all the way around. Obama will veto if it passes the house. And yes us the people need to do a better job of voting........

Dude if Obama doesn't stop this I'm going to join the militia and were going to overthrow his black booty
Sent from my SPH-D700 using Tapatalk 2

Safe to say its vetoed
http://m.gizmodo.com/5907799/white-house-says-president-obama-will-definitely-veto-cispa

rulyskull said:
Dude if Obama doesn't stop this I'm going to join the militia and were going to overthrow his black booty
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
A comment like that no matter how harmless can have the Secret Service knocking on your door no joke. You'll probably be put on some kind of terrorist watch list over it, flown to Pakistan, be tortured and interrogated, and flown back to your place just in time for dinner.

Purponic said:
A comment like that no matter how harmless can have the Secret Service knocking on your door no joke. You'll probably be put on some kind of terrorist watch list over it, flown to Pakistan, be tortured and interrogated, and flown back to your place just in time for dinner.
Click to expand...
Click to collapse
Lol because the Secret Service checks XDA
Sent from my SPH-D700 using xda premium

I'm pretty sure every communication method is monitored. No tin hat either lol

Apples patent trolling revealed

Here's a link to a ruling in the apple vs Google suit for swipe to unlock, case dismissed with prejudice, meaning it cannot be refiled. Finally a judge with a brain. Read the article to see details
http://m.guardian.co.uk/technology...-naughton-comment?cat=technology&type=article
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

Dead link
The Creator of Suds N' Bubbles

Fixed forgot my closing bracket, of it times out refresh a few times its prob being hammered I posted it a few places so i may have ddos'd the site lol
Its working for me now I was getting lots of time outs but I had just posted this in like 15 places
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

Sent from my PC36100 using xda app-developers app

About time someone stood up to their crap. America 1 hipsters 0.
Sent from my PC36100 using XDA

Gm0n3y said:
About time someone stood up to their crap. America 1 hipsters 0.
Sent from my PC36100 using XDA
Click to expand...
Click to collapse
XD I hate hipsters....its too mainstream xD really they have bad hair cuts and stuff all over their face and listens to dubstep which is wub wub pew wub every song...the same f***ing thing.
Sent from my PC36100 using xda app-developers app

Booyah! Eff Apple and the iTrolls!
AFL - Android For Life
Haha.
Sent from my Amazon Kindle Fire using Tapatalk 2

Do the iPhone's even use that feature? I mean I keep hearing of patent suits about stuff I'm not even aware of Apple either being the originator of or having said feature in use. Like that bogus siri feature. Can't give a source but I thought I saw somewhere that Apple was fussing over that. When Google and vlingo clearly had that feature in use easy before the 4s every came out.
Since android is open source are they able to get patents for those things?
I'm starting to think that if open source means no patent, that Apple is finding features they like, tweaking them a bit (even though from all accounts siri blows) and they're applying for patents to make Google waste time and money fighting, about what amounts to non issues.
It's not like Apple doesn't have somewhere around $17 billion in cash on hand.
I just hope that Google comes out with their tv before Apple does just so stupid Apple can choke on it's own greed
Sent from my PC36100 using Tapatalk

They sent me TWO!

lucky me! They sent me TWO phones! They got my order right, and sent me one that belongs to "Brian"
So, if anyone in the Medford OR area ordered an X and is missing one hit me up!
I called motorola and they were like WHA??? I guess their going to send me a shipping label to get it back to them. Part of me wishes I never called them!
Sent from my MB886 using XDA Premium 4 mobile app

matt99017d said:
lucky me! They sent me TWO phones! They got my order right, and sent me one that belongs to "Brian"
So, if anyone in the Medford OR area ordered an X and is missing one hit me up!
I called motorola and they were like WHA??? I guess their going to send me a shipping label to get it back to them. Part of me wishes I never called them!
Sent from my MB886 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
did you get an email saying that yours had shipped?

gammite said:
did you get an email saying that yours had shipped?
Click to expand...
Click to collapse
Yep! They just sent me two of them. Mine and someone else's!
Sent from my MB886 using XDA Premium 4 mobile app

lol I'd keep it. Motorolla will do just fine by sending a new one to Brian

I know a Brian! Why don't you just send it to me and I'll make sure he gets it.

finalarcadia said:
lol I'd keep it. Motorolla will do just fine by sending a new one to Brian
Click to expand...
Click to collapse
I am sure that they would blacklist the imei and then track the sim number to see who is using it.

I'm sure they would. BOO! I'll just wait till they send me a return label.
Sent from my MB886 using XDA Premium 4 mobile app

matt99017d said:
I'm sure they would. BOO! I'll just wait till they send me a return label.
Sent from my MB886 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think that legally you are under no obligation to return the device. They mailed it to you, it is now yours.
Of course, its absolutely not the right thing to do...especially with a pair of companies you are in an ongoing relationship with (who you have alerted to the problem). Would probably just get the IMEI locked out or something and be left with a useless brick and bad karma.

ottothecow said:
I think that legally you are under no obligation to return the device. They mailed it to you, it is now yours.
Click to expand...
Click to collapse
I have heard this before but I have never seen anyone back it up with any case law.

ottothecow said:
I think that legally you are under no obligation to return the device. They mailed it to you, it is now yours.
Of course, its absolutely not the right thing to do...especially with a pair of companies you are in an ongoing relationship with (who you have alerted to the problem).
Click to expand...
Click to collapse
legally obligated? how about not being an asshole and be certain Brian gets the phone he is no doubt longing for.

anotherdroid said:
legally obligated? how about not being an asshole and be certain Brian gets the phone he is no doubt longing for.
Click to expand...
Click to collapse
Yeah that's why I'm doing it....sigh. I'd be pissed as hell if someone kept mine. Patiently waiting.
Sent from my XT1058 using XDA Premium 4 mobile app

matt99017d said:
Yeah that's why I'm doing it....sigh. I'd be pissed as hell if someone kept mine. Patiently waiting.
Sent from my XT1058 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You're a good man, Charlie Brown.

gammite said:
I have heard this before but I have never seen anyone back it up with any case law.
Click to expand...
Click to collapse
http://www.consumer.ftc.gov/articles/0181-unordered-merchandise
The rules exist more to stop companies form sending something you didn't order and then billing you for it (or sending a collections agency after you). It is designed to stop scams and fraud, but it still applies to honest mistakes and accidental shipments. Basically if you receive something in the mail that you didn't order, it is considered a gift and is yours to keep.
I'm not saying he should keep it (he absolutely shouldn't), but just pointing out the rules.
Interestingly enough, while this applies to physical goods, it is not really true for money. If your employer accidentally cuts you an extra paycheck, or your bank makes an error that leaves an extra $100 in your account, that money is not yours to keep. Your employer has a number of rights enabling them to recover the money (varying by state) and banks have a very long time to figure out that they made a mistake and take it back from your account (and come after you if there's not enough left in the account).
If you do the right thing in either situation, you can't really be harmed. I saw a story once where some woman ordered an ipad from best buy, accidentally got 5 ipads, reported it, and they opted to let her keep them all in the spirit of the holidays!

ottothecow said:
http://www.consumer.ftc.gov/articles/0181-unordered-merchandise
The rules exist more to stop companies form sending something you didn't order and then billing you for it (or sending a collections agency after you). It is designed to stop scams and fraud, but it still applies to honest mistakes and accidental shipments. Basically if you receive something in the mail that you didn't order, it is considered a gift and is yours to keep.
I'm not saying he should keep it (he absolutely shouldn't), but just pointing out the rules.
Interestingly enough, while this applies to physical goods, it is not really true for money. If your employer accidentally cuts you an extra paycheck, or your bank makes an error that leaves an extra $100 in your account, that money is not yours to keep. Your employer has a number of rights enabling them to recover the money (varying by state) and banks have a very long time to figure out that they made a mistake and take it back from your account (and come after you if there's not enough left in the account).
If you do the right thing in either situation, you can't really be harmed. I saw a story once where some woman ordered an ipad from best buy, accidentally got 5 ipads, reported it, and they opted to let her keep them all in the spirit of the holidays!
Click to expand...
Click to collapse
thanks for the info.

gammite said:
thanks for the info.
Click to expand...
Click to collapse
If I don't get a shipping label, its mine! All I can say is I tried. Maybe I'll donate it to Dan R for hacking!!!????!!!
Sent from my XT1058 using XDA Premium 4 mobile app

Pics or it didn't happen
Sent from my Nexus 4 using Tapatalk 2

Superpopsss said:
Pics or it didn't happen
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Green one is mine!
Sent from my MB886 using XDA Premium 4 mobile app

Lol
Sent from my Nexus 4 using Tapatalk 2

That'd be free game to me, but that's just me.

Sell it on eBay, keep half, donate the other half to some charity in your area.
Sent from my Nexus 4 using Tapatalk 2