Database Users

[Q] never ending resetting

Hey guys, sorry this is so long. So i posted something here about a week or two ago stating that my Evo which I bought on craigslist is resetting. The info I have for this evo is as follows:
Rooted to Metro pcs
Firmware version: 2.1
Kernel Version: 2.6.29-a2443432 htc-kerneland 18-2 #1
Build number Bugless beast to0mod vo 0.1
Software number 1.32.651.6
Let me start off by telling you what I have done so far after extensive research. I have done countless factory resets. Bought two new batteries. I have wiped data, and cache dalvik etc. I have (which was a recommendation by someone on here) installed metro droid 2.0. Which actually just made things worse and wound up having to boot into recovery to revive my phone.
I can't even finish watching a video on you tube. It will reset when music is playing, in the middle of a call or text, if the battery is hot or cold.
Sometimes it will get into a reboot cycle where the only screen that I see is the white evo screen. Other times it will get all the way to the android screen and then reset. Sometimes the white screen will just stay there. Usually this will go one for about a half an hour to an hour when finally by the grace of God himself will finally stay on and fully boot on.
I don't have astro or any task manger installed.
I'm really at a loss here folks. I called htc and they said that they would RMA it for me and as a last ditch resort I will do that but I was hoping the powers here might be able to lend me a hand. Thanks for all insightful help. PLLLEEAASE HELP!
Cheers, Jason

You're definitely going to need a new one. Mine was doing the same thing and its not fixable :/ but I got it swapped out same day from sprint, maybe you can ask HTC really nicely haha

devonparrish said:
You're definitely going to need a new one. Mine was doing the same thing and its not fixable :/ but I got it swapped out same day from sprint, maybe you can ask HTC really nicely haha
Click to expand...
Click to collapse
ok great, well thank you for letting me know. Hopefully they will either repair it or rma it. i am now off to return my evo to stock. Wish me luck....

oreo632 said:
ok great, well thank you for letting me know. Hopefully they will either repair it or rma it. i am now off to return my evo to stock. Wish me luck....
Click to expand...
Click to collapse
Good luck man, hopefully they get it fixed for you!

Have you tried using the phone without the SD card?
I used to have a similar issue, took the SD card out and no mor random reboots/resets.

freditoj said:
Have you tried using the phone without the SD card?
I used to have a similar issue, took the SD card out and no mor random reboots/resets.
Click to expand...
Click to collapse
I knid of tried that, even reformatted my sd card. Etc and yet it still resets.
Oh well went to metro today to purchase a cheapy phone to hold me over while the evo is rma 'ed. HTC did say that they would tell me what is the matter with the phone when they determine whats up with it. IF I am told anything pertinent I will share it with everyone as I see this issue is quite a pain for a lot of people.
Cheers,

oreo632 said:
I knid of tried that, even reformatted my sd card. Etc and yet it still resets.
Oh well went to metro today to purchase a cheapy phone to hold me over while the evo is rma 'ed. HTC did say that they would tell me what is the matter with the phone when they determine whats up with it. IF I am told anything pertinent I will share it with everyone as I see this issue is quite a pain for a lot of people.
Cheers,
Click to expand...
Click to collapse
Thanks, good luck!

When I turn on the freezing HTC logo

Please help me!
I bought the HTC phone. My new machine is 100%.
When I turn on the freezing HTC logo.
I was going off and on again, but the machine is still the same.
I've tried so many times but still!
My phone is still able to be Hboot mode, but when I click on factory reset, reboot the machine to still be standing at HTC word!
This is my video
http://www.youtube.com/watch?v=di6b0Tb_Pro

This is a new device? What have you done to the device prior to this? You need to provide more info?

This is a new device! When I turned the machine on and then did so.
I am not against the machine!

duongthanhcong said:
This is a new device! When I turned the machine on and then did so.
I am not against the machine!
Click to expand...
Click to collapse
Might wanna take it back from where you bought it if you havent done anything to it and its malfunctioning.

eqjunkie829 said:
Might wanna take it back from where you bought it if you havent done anything to it and its malfunctioning.
Click to expand...
Click to collapse
Absolutely. Return it.

eqjunkie829 said:
Might wanna take it back from where you bought it if you havent done anything to it and its malfunctioning.
Click to expand...
Click to collapse
I held him back from U.S. households on so I can not be sent back to America.
How should I handle this?

duongthanhcong said:
I held him back from U.S. households on so I can not be sent back to America.
How should I handle this?
Click to expand...
Click to collapse
I don't understand what you're saying. Sorry.

mr mystery said:
I don't understand what you're saying. Sorry.
Click to expand...
Click to collapse
I mean, I could not return the product manufacturer.
Please strategies for gap express my english a bit less

duongthanhcong said:
I mean, I could not return the product manufacturer.
Please strategies for gap express my english a bit less
Click to expand...
Click to collapse
Okay so you can't return it, you've tried factory reset too right?

mr mystery said:
Okay so you can't return it, you've tried factory reset too right?
Click to expand...
Click to collapse
I do not do anything to the machine at all.
I bought the machine was turned up so already.

This is video
http://www.youtube.com/watch?v=di6b0Tb_Pro

Can i help me?
Please!

Can i help me?
Please!

Can i help me?
Please!

More info regarding how you came to the issue would be helpful. What did you do? that can be due to bad recovery.img bad boot.img or kernel while flashing. Tell us little more what happened so we can give you correct info.

At this point, nobody can help you. A fresh device that won't boot correctly, is unrecoverable. Send it to HTC America for warranty repair. Otherwise it's an expensive paperweight.

If the boot loader has not been changed and the stock radio is still the same then I would imagine you can get a warranty service still. By the way, in the video you only let the phone sit on the splash screen for like five seconds or so. Don't know if you have waited longer in the past, just something I wanted to point out.
Sent from my Panache powered mytouch4g from mobile XDA app

Can he use the pd15img, and have it clean install? I'm no expert but sounds like boot loop issue.
Sent from my 3.0 sense Glacier

PD15IMG said:
More info regarding how you came to the issue would be helpful. What did you do? that can be due to bad recovery.img bad boot.img or kernel while flashing. Tell us little more what happened so we can give you correct info.
Click to expand...
Click to collapse
I turned the device and the device can only show that.
I do not know recovery.img, boot.img and how to use them.
I think it is a tool for ROM?

Jack_R1 said:
At this point, nobody can help you. A fresh device that won't boot correctly, is unrecoverable. Send it to HTC America for warranty repair. Otherwise it's an expensive paperweight.
Click to expand...
Click to collapse
I know it but I can not return to the USA.
Because, I do not have people flying to the U.S.!

[Q] Bricked Phone? Can't even turn on to recovery and not charging...

holy cow!! I think I just bricked my phone... I hope someone can help me.
Here's the situation. I was on the latest MIUI 1.6.17 demonSPEED v.1.2. Everything was awesome! Then today I went to my dentist and there was a sign that said that they are not in today and to call a number. I was about to call, then everything got stuck. I needed to call them, so I just did a flash in front of the dentist's office with the ROM I had on my SD card.
re-flashed v1.2 with no problem and I was about to select "reboot my phone", then I was like, oh i'll re-flash Swype as well... the swype zip got stuck for like 5 minutes during the flash (and I still needed to call the dentist). So I was like, ok I'll just pull off the battery and restart the flashing procedures...
That's when I put the battery back and the phone won't even boot up now. I'm now home (didn't even get to call my dentist yet after all that), and plugged in the charger and it won't even charge now (orange LED not turning on)... Can't even boot it in recovery. Phone is unresponsive to any buttons...
Does anyone know of any other way to even turn the phone on?
Geez, that was the Noobiest mistake ever!! All that because I had to make a call... WOw, I'm speechless thinking of my stupidity! I hope someone can help...
Thanks in advance guys!

Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.

srivers33 said:
Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.
Click to expand...
Click to collapse
I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!

missinglink111 said:
I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!
Click to expand...
Click to collapse
Here is the thread on emmc chip...
http://forum.xda-developers.com/showthread.php?t=1081243

I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.

srivers33 said:
I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.
Click to expand...
Click to collapse
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?

missinglink111 said:
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?
Click to expand...
Click to collapse
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.

Lakeshow423 said:
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.
Click to expand...
Click to collapse
yeah man, that was the analysis of the customer service rep that was helping me. He thinks that the battery somehow is knocked out... That's why he's shipped out a battery. Just waiting for that to confirm that it's the battery or something else! If that doesn't solve it, I'll have to send it back to HTC for repairs. Probably won't be able to get a replacement with T-Mobile since I cancelled my account with them like 4 months ago already... but thanks for the input!

keep us posted eh.

srivers33 said:
keep us posted eh.
Click to expand...
Click to collapse
took quite some time, but i should be receiving my repaired phone back next tuesday... HTC said that somehow the main board was the problem, so they replaced it... hopefully for a better one! haha

EVO does not charge, completely revert back?

Hey guys so my EVO has been my daily driver since the day it came out, haven't had any problems and been loving it since.
Recently i purchased an extended battery to hopefully increase the amount of time i have to leave the phone charging. When i switched to the new battery i didn't notice much difference, even conditioned the battery perfectly as well.
So my next step i installed a SBC kernel to see if that may help, well the only thing i can think is that i got lazy and somehow left my phone on with the SBC kernel and now it has messed up the phone.
PROBLEM:
Phone will not accept charge via USB, OEM or Aftermarket charger. The only way for me to use my phone is to charge a battery with an external charger and then just keep switching them out.
So i believe this may be caused by using the SBC kernel but can't be sure (the phone is a bit old and beat up), but i want to revert everything back to stock so i can take it to the Sprint store and see if they will just swap me with another EVO so i don't have any phone downtime. I know worst case scenario i can order another one through insurance but i don't want to spend the $100 deductible if i don't have to.
What is the best way to revert completely back to stock and hopefully make it so at the Sprint store they can't tell that i used a custom rom and kernel?
I created a NAND backup of my current install and was just going to remove the sd card when i go to the Sprint store so i can at least have a backup.
I found these stock roms:
http://forum.ppcgeeks.com/cdma-htc-evo-4g-development/121961-sprint-htc-evo-4g-shipped-roms.html
But can't seem to find any stock kernels except this thread on XDA:
Stock Kernel - xda-developers
Anybody know where i can download the stock kernel?
I also found this thread on XDA with document from a Sprint forum saying that they will accept rooted phones?:
xda-developers - View Single Post - Sprint returns
So my question really comes down to, should i just worry about flashing the stock kernel and rom and then just bring it to a Sprint store?
Anybody got any feedback that has done this before or can point me in the right direction? I want to try and stop by the store today to see what we can get done, have a big week of work ahead of me and don't need any phone downtime.
I also found this thread:
http://forum.xda-developers.com/showthread.php?t=812030
But is that still viable if they are accepting rooted phones and since it is a bit dated? Should i just print out that thread from a forum to bring to sprint store in case they give me problems?
Thanks guys!

I would revert to stock just in case, especially if they can link the kernel to your issue.
Question, you said it won't accept a charge, is that just for the aftermarket battery or the stock too?
Does the USB port function at all?
Because it sounds like it could just be a USB failure.
http://www.megaupload.com/?d=MUSAURP7
Take that file and rename it PC36IMG.zip and boot into your bootloader and approve the update.
That will return it to complete stock. [Kernel, radio, ROM etc]
If you used unrevoked you need to flash this .zip first.
http://downloads.unrevoked.com/forever/current/unrevoked-forever-son.zip

Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?

TripFlex said:
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
Click to expand...
Click to collapse
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.

mattykinsx said:
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
Click to expand...
Click to collapse
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3

TripFlex said:
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
Click to expand...
Click to collapse
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.

mattykinsx said:
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
Click to expand...
Click to collapse
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00

TripFlex said:
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
Click to expand...
Click to collapse
You have s-on so you're not rooted so you can take it into the store.

mattykinsx said:
You have s-on so you're not rooted so you can take it into the store.
Click to expand...
Click to collapse
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?

TripFlex said:
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
Click to expand...
Click to collapse
Oh you flashed the s-on .zip, sorry there's so much goddamn trolling around here that you can't help but get caught up in it.
Here's a list of the RUUs.
http://forum.xda-developers.com/showthread.php?t=884060
The .zip are the one that you change to PC36IMG.zip
If you do one of the two top ones you will not be able to re-root the phone later.
[Might not matter if they are replacing it anyway]

Ok great, let me give it a try, thanks for all your help and quick replies!

Okay she's at the store now sitting in that long ass line of phones that need repaired...sometimes it's hard to explain to the sprint people you know what the problem probably is without giving away too much information.
Either way i took the forum printout with me just in case...
BUT they told me they only have (1) evo in stock (obviously besides the ones for sale) and there are 3 other evo's in front of me needing repair (software hopefully).
So as i sat there for a good 30 minutes waiting to give my phone to someone i looked through all the phones they have out now.
Been with Sprint for over 5 years now and the only real upgrade they gave me was the EVO from the TP2 because of how much i complained and complained and complained until they finally gave me one.
I don't have any problems with my EVO, but i use my phone for work and not having it for a day almost makes me feel paralyzed (should not have given old phones to friends, ugh).
What do you think the chances are of them just giving me another phone they have in stock? I'm not too concerned with what it is right now as i just need something to hold me over until i buy another one, but i've had my fun with my EVO and they have plenty of other phones that cost just about the same thing.
I know this question is hard to answer, but if they tell me they have to order the EVO you think if i complain enough they will just give me another phone instead? Maybe i can call Sprint before i head back to the store and see if they can work something out for me?
I'm not saying i want them to give me the phone that cost $200 after rebate as the EVO is now only 99, but if i pay the difference would they? Anybody had this work before?
Hopefully they can just repair my EVO or give me another one, i'm just trying to figure out the best way to do this without having to buy the damn phone at retail cost then return it when my EVO gets in, cut up all my credit cards years ago and thinking about it now just makes me want to cry since i really need one now...ugh..hellp!
Does anybody also know if their business plans have any type of SLA for phones? I would pay $15 a month instead of $8 just to know i can walk into a store and they would give me another of the same or something comparable just so i dont have to go without a phone??
Thanks, i'll let you know how it goes today!

The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!

TripFlex said:
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
Click to expand...
Click to collapse
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.

mattykinsx said:
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
Click to expand...
Click to collapse
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!

TripFlex said:
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
Click to expand...
Click to collapse
Glad it worked out for you.
You're welcome.

mattykinsx said:
Glad it worked out for you.
You're welcome.
Click to expand...
Click to collapse
Do you know of a way to root the phone without having USB? Since i'm going to keep this phone i want to try and fix it myself now but USB doesn't work in order to root it again haha
So now that i'm going to keep the phone i guess i need to bring it back to a rootable state...and since i flashed the newest ROM im guessing i can't do that yet, eh?

No, android 2.3.3 is not rootable for the Evo yet

Only a few days later and here's a wonderful thread that worked perfectly for me:
http://forum.xda-developers.com/showthread.php?t=1218386
Rooting was even easier than before!
Now i can finally use Synergy which is very exciting...i'm also going to try that usb trick and see if i can fix my original EVO, maybe use it for dev or something.

[Q] What ways is there to brick a device?

What ways is there to brick a device without 'rooting'? I ask this because I need something to come up with to claim on the warranty. Thanks

idonttakedrugs said:
What ways is there to brick a device without 'rooting'? I ask this because I need something to come up with to claim on the warranty. Thanks
Click to expand...
Click to collapse
Some people have reported bricking their phones with the lg flashtool. You can drop it, dunk it, say the ota bricked it or as most people do just say it died on its own. What happened to it?

Art Vanderlay said:
Some people have reported bricking their phones with the lg flashtool. You can drop it, dunk it, say the ota bricked it or as most people do just say it died on its own. What happened to it?
Click to expand...
Click to collapse
Which will be best suited for me? I bricked it using the LG flashtool but I cant really say that due to it being 3rd party, nobody will cover it? I was thinking about saying the OTA was going through and the phoned turned off, i turned it back on to see it wasnt actually turning back on?

idonttakedrugs said:
Which will be best suited for me? I bricked it using the LG flashtool but I cant really say that due to it being 3rd party, nobody will cover it? I was thinking about saying the OTA was going through and the phoned turned off, i turned it back on to see it wasnt actually turning back on?
Click to expand...
Click to collapse
I think you really just need to play dumb and say you don't know what happened. One minute you were using it and the next thing you know it's bricked. Try not to raise too many questions and they'll give you the benefit of the doubt, unless they find that it's rooted.

Art Vanderlay said:
I think you really just need to play dumb and say you don't know what happened. One minute you were using it and the next thing you know it's bricked. Try not to raise too many questions and they'll give you the benefit of the doubt, unless they find that it's rooted.
Click to expand...
Click to collapse
hm yeah, I cant send it back to LG due to not having original receipt im going to have to take it back to where i got it from it says it doesn't cover "firmware changes such as rooting or 3rd party unlocking" thats why i was thinking if i said the phone shut off during the update progress it might seem the battery was faulty or somesort as it was updating and it corrupted everything or something? I know what you mean about acting dumb, hmm