Hey Everyone,
Thanks for taking a read through -- I've searched google and the forums but found nothing on the issue I'm having.
After the battery had died, and I power on the unit, all the home-screens are wiped (no icons) and my wallpaper reverts to a default. I then have to completely redo the screens.
Now, suddenly, it happened today out of the blue -- I went to send a txt message, the unit froze, and my screens were wiped.
I'm not rooted.
Build #
1.17.531.2
Kernel
2.6.32.21
ElijahMrE said:
Hey Everyone,
Thanks for taking a read through -- I've searched google and the forums but found nothing on the issue I'm having.
After the battery had died, and I power on the unit, all the home-screens are wiped (no icons) and my wallpaper reverts to a default. I then have to completely redo the screens.
Now, suddenly, it happened today out of the blue -- I went to send a txt message, the unit froze, and my screens were wiped.
I'm not rooted.
Build #
1.17.531.2
Kernel
2.6.32.21
Click to expand...
Click to collapse
Factory reset if that doesn't fix then send it for a replacement. It could be the app you downloaded that is causing the problwm
Sent from my HTC Glacier using XDA App
Do a factory reset turn off Fast boot on your mytouch first, then turn off the phone . Hold Volume and power button at the same time release it when you see a white screen and it should say factory reset.
Thanks folks... I'll give that a shot and let you know how it goes.
Android 2.3, 407band, DSC 7.0 rom, Go launcher (default), Zeam launcher (secondary)
Today while using an app called wallbase, I hit the home button while the app was setting a wall paper for me (normally I wait until it says wallpaper set). The home screen popped up but then Go launcher had a FC error (which it has never had since I've been using it). It had the option fc or wait I hit wait. Next my wall paper went black then my screen followed by two vibrations and a notification sound I never heard my device make.
I rebooted to the lock screen with a black background and no service on the screen. It was unresponsive to my touch and after about 10sec. it gave the same two vibrations and sound from before then shut the screen off. The power button did not turn on the display so I had to hold it down for about 20sec for it to reboot to dell logo. From there i went into nandroid and flashed severals roms loaded to the lock screen, rinse/repeat, to find the same result (simple streak, streakroid, older version of dsc).
I reset permissions, wiped cache and dalvik, calibrated screen. Want to avoid a factory reset because I don't have a backup.
Help guys? Mods please move to the appropriate forum.
If all fails and you don't have another alternative.
install the DSC v0.70 update, it shouldn't delete your 'data'.
I would backup your streak, better be safe than sorry.
So I tried letting it sit with the battery out for the night (6 hours) and booting it up this morning with the ac charger. It loads to the same lock screen (standard screen with black background and no service on screen) and all my start up apps loads, it even showed me a text notification. I did notice that the time was wrong though and never changed.
Any one have this issue before? What suggestions are there to combat this? The G.Note doesn't fit into my budget right now. May have to factory reset this and sell it as a last resort.
Help guys?
Outlook for this issue looks grim. Seem others with a similiar issue on different devices have had to factory reset or return it to manufacturer.
Before I do that, is there are any possible way for me to backup some of my app data?
Anyone know if Dell still helps with this device?
I use the app cadrebible often(its the only one I really care about) but it doesn't auto sync/backup and my last manual backup must be from Dec2011 - yea makes me want to cry.
I can load into fastboot, so is there a way I can uninstall a few apps I suspect are causing the issue? Move files from the phones to the sd card/computer?
factory reset. Mod feel free to close thread. -- yes im crying.
Did you try calibrating the touch screen?
Like in title I can't access all those features and every time I click on any of them screen goes black for few seconds and can see time and signal bars flickering few times and then it gets back to home screen. This problem started just 2 days ago. I've revert phone to factory settings as well as re-installing firmware through Kies. Can anyone please help me with this problem? That's already second GT-9505i I've got since they were released.
stonefist said:
Like in title I can't access all those features and every time I click on any of them screen goes black for few seconds and can see time and signal bars flickering few times and then it gets back to home screen. This problem started just 2 days ago. I've revert phone to factory settings as well as re-installing firmware through Kies. Can anyone please help me with this problem? That's already second GT-9505i I've got since they were released.
Click to expand...
Click to collapse
that is very odd..
but have you tried doing a clean wipe (factory reset, data wipe, cache wipe, etc) and flashing another stock rom via Odin? I am sure it'll do the trick
Answered in wrong tread
Not sure what happened but when i woke up the notification bar just wont drop down in portrait mode, i reflashed the rom and it didnt work. I wiped and reinstalled brand new and still wont work. I went ahead and installed a new stock rom and cleared the phone system and cache and still wont work when in portrait. Does anyone have any ideas? I tried using quick memo and it paints in that area of the screen so it is no a bad screen. Please help.
I've never rooted or unlocked the bootloader, after updating to official oreo 8.1(via OTA), Lenovo startup screen is blocking the screen so I cannot access anything directly, like, the touch and everything is working fine but with the lenovo screen I just can't see where I'm touching, the phone starts up ok and I can hear when I getting messages and I can use Whatsapp web to write messages, I could rotate the phone and see half of the screen and the other half Lenovo logo still blocks, Is there anything I could do exept factory reset?
Hello,
Try to turn on screen rotation,
And turn the phone sideways and use split screen with the settings as the second app.
Uninstall any app that has access to system controls,like TeamViewer
rickyninpo said:
Hello,
Try to turn on screen rotation,
And turn the phone sideways and use split screen with the settings as the second app.
Uninstall any app that has access to system controls,like TeamViewer
Click to expand...
Click to collapse
I've fixed it after wipe cache in stock recovery.
But thanks anyway
Edit: and there we go again, same problem and not even a wipe cache is helping
.....
Thats how its looking like, this system popup shows something that i cant see
rickyninpo said:
Hello,
Try to turn on screen rotation,
And turn the phone sideways and use split screen with the settings as the second app.
Uninstall any app that has access to system controls,like TeamViewer
Click to expand...
Click to collapse
Done it and not worked
I am having the same issue: phone boots normally, then seems to hang on the Moto boot animation - except that the phone is fully booted, alive, accepts touch inputs and has network/signal, except nothing is rendered to the screen, only the frame of the Moto boot animation is displayed. This remains the case regardless of what occurs on the phone, e.g. the phone can receive a call, and will respond as expected, except the display remains fixed on the single frame from the Moto boot animation.
I have wiped cache partition multiple times to no avail.
Any ideas on what might be causing this?
Any ideas on how to solve this?
Worst case scenario, any ideas on how to pull data off the phone?
Thanks
zinkyzinkerson said:
I am having the same issue: phone boots normally, then seems to hang on the Moto boot animation - except that the phone is fully booted, alive, accepts touch inputs and has network/signal, except nothing is rendered to the screen, only the frame of the Moto boot animation is displayed. This remains the case regardless of what occurs on the phone, e.g. the phone can receive a call, and will respond as expected, except the display remains fixed on the single frame from the Moto boot animation.
I have wiped cache partition multiple times to no avail.
Any ideas on what might be causing this?
Any ideas on how to solve this?
Worst case scenario, any ideas on how to pull data off the phone?
Thanks
Click to expand...
Click to collapse
I've faced that issue a couple times, I don't know what is causing this but I think it's kind of some storage issue, and the workaround I've found is freeing up some storage space. You could try it and see if it works for you too!
I had same problem. TL;DR - Rebooted several times after wiping cache and resetting dpi to 400.
Full story:
I had recently encrypted the device and had about only ~300 MB left in my internal storage. Decided to wipe cache partition and went to shut down the device. Hit reboot instead of shutdown.
Decided to shut down after it boots up. But when it started, the motorola lenovo image was stuck.
I could hear the phone unlock and the notifications. Called the phone thinking the incoming call might display over the image but to no avail.
Google assistant could hear me and respond to commands. Opened apps with that.
Then tried to see if apps would respond to touch. Long pressed power button to bring up the power menu(Power off, Restart, Emergency), pressed the place right next to the power button because I remember the "Power off" option there. Booted into recover and cleared cache partition. Rebooted twice with the same result. Stuck at the moto image.
Read in the beginning of this thread that rotated screen seems to show half the display. So, tried to see of it works and it did. That was of no use to me as I didn't know what to do after that.
So decided to see if changing the dpi would make a difference. Used ADB and "adb shell wm density DPI" (replace DPI with your desired number. Default value is 480.) to change and rebooted. It seemed to fix it as I rebooted after the command and my display was back to normal.
Not going to change the value now as I don't want to mess with anything now. Maybe later, I will reset it to 480 and see if the issue appears again.
Manolingam said:
I had same problem. TL;DR - Rebooted several times after wiping cache and resetting dpi to 400.
Full story:
I had recently encrypted the device and had about only ~300 MB left in my internal storage. Decided to wipe cache partition and went to shut down the device. Hit reboot instead of shutdown.
Decided to shut down after it boots up. But when it started, the motorola lenovo image was stuck.
I could hear the phone unlock and the notifications. Called the phone thinking the incoming call might display over the image but to no avail.
Google assistant could hear me and respond to commands. Opened apps with that.
Then tried to see if apps would respond to touch. Long pressed power button to bring up the power menu(Power off, Restart, Emergency), pressed the place right next to the power button because I remember the "Power off" option there. Booted into recover and cleared cache partition. Rebooted twice with the same result. Stuck at the moto image.
Read in the beginning of this thread that rotated screen seems to show half the display. So, tried to see of it works and it did. That was of no use to me as I didn't know what to do after that.
So decided to see if changing the dpi would make a difference. Used ADB and "adb shell wm density DPI" (replace DPI with your desired number. Default value is 480.) to change and rebooted. It seemed to fix it as I rebooted after the command and my display was back to normal.
Not going to change the value now as I don't want to mess with anything now. Maybe later, I will reset it to 480 and see if the issue appears again.
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Click to collapse
I am also facing the same issue, I have tried cache wipe but it's not working. I can't access anything in mobile because of the logo. USB Debugging was already enabled but ADB commands are not working. Can you please share the steps how you have changed DPI.
Thank you
JaiSoni.87 said:
I am also facing the same issue, I have tried cache wipe but it's not working. I can't access anything in mobile because of the logo. USB Debugging was already enabled but ADB commands are not working. Can you please share the steps how you have changed DPI.
Thank you
Click to expand...
Click to collapse
Sorry for the late reply. Is this resolved?
Solution:- Clear some of your device's internal storage. Uninstall infrequently used apps & delete unnecessary data. Power off your phone & then power it on. It should get back to normal. Description:- While using my phone I got stuck on an application & had to restart the phone. During boot up it took longer than usual & at last got stuck at Lenovo logo. I tried restarting it several times again but in vain. I searched on the internet & tried their suggestions. Basically the phone is working in the back end. Only the screen is stuck at Lenovo logo. So I unlocked my phone by typing my PIN by guessing where the numbers would be. Then tried to turn on auto rotation using Google Assistant but since mobile data was off so it didn't work. Then I turned mobile data & auto rotation on by toggling the quick settings by guessing where they would be & trying again & again. Once turned on, hold your phone in landscape mode half of the screen will be visible if your home screen allows rotation, if not go to any app which supports auto rotation & then switch to landscape. Then using multi tab open settings in the second tab. Clear your internal storage. I cleared about 5-6 GB but 2 GB should be enough. After clearing your storage, power off your phone & then power it up. The phone was normal again.