Database Users

Stuck in boot loop after strange problems (blank screen/settings app FC)

Hi guys,
I have an HTC Sapphire (HTC Magic from Vodafone UK). Problem with it this morning stopping me using it so urgently need some help!! I've included all details I can think of below to help someone diagnose the issue.
Been a very happy CM user for several months now and upgraded to 5.0.8 just a week or two ago. I did a full backup and wipe and haven't had any problems with it until last night.
Just before going to bed I noticed when pushing the menu/red button to turn the screen on, the keypad lights would light up but the screen wouldn't turn on. This happened a couple times in the last week but taking the battery out and restarting resolved it before. So I did that last night and it started up again and I went to sleep.
This morning I went to use the phone and it seemed a little strange, like some of my settings were back to default (security lock pattern went red when wrong, no battery % in title etc.), but the phone worked and I could make a call.
I then tried to configure the settings but as soon as I tried to enter any category I got FC's in the Settings app. So I restarted...(strangely silent/airplace modes weren't options, only reboot/switch off)
This time after the red Vodafone boot logo the phone got stuck in a boot loop - (CM specific: the 4-colour X swirl would be OK but after 3/4 silver X swirls the 4-colour one would start again) and this continues until pulling the battery out.
Left battery out a while but no help.
Went into recovery console and wiped cache - startup took a lot longer but still eventually got stuck in a restart loop.
Will reflashing CM help? Should I bother with a wipe (would rather not cause no backup!)
ANY OTHER IDEAS??? I'm really stuck/frustrated/depressed right now as this is my only phone and I'm not even living in my home country so am really cut off right now.
Thanks to anyone in advance.
Paul

[Q] Elocity not waking from standby

Hello all,
Received my a7 a few days ago and was noticing sometimes it wouldn't wake up when it went to standby. The green indicator on the top of the device became solid instead of blinking which I assume means its not in standby anymore, but the screen remains blank. I thought a factory reset would fix the problem, but it didnt. I installed dexters mod last night and it did nothing to fix the problem. Any suggestions? Should I send it back or is there a fix for this?
Adam

You can't send back while you have custom ROM. Revert to stock ROM and try to reproduce the problem. Install 2-3 applications and check. Then install a few apps again.
I think it's app fault.
Sent from my HTC Glacier using XDA App

I just installed the new firmware and its doing the same thing, even before installing any apps. Gonna send it back.
Sent from my SAMSUNG-SGH-I897 using XDA App

Mine did this briefly, I removed power cord, pressed reboot button with paperclip, then went to recovery mode and did factory wipe. I've been good ever since. This did not help until I tried with cord out for entire process.

Unresponsive screen

Android 2.3, 407band, DSC 7.0 rom, Go launcher (default), Zeam launcher (secondary)
Today while using an app called wallbase, I hit the home button while the app was setting a wall paper for me (normally I wait until it says wallpaper set). The home screen popped up but then Go launcher had a FC error (which it has never had since I've been using it). It had the option fc or wait I hit wait. Next my wall paper went black then my screen followed by two vibrations and a notification sound I never heard my device make.
I rebooted to the lock screen with a black background and no service on the screen. It was unresponsive to my touch and after about 10sec. it gave the same two vibrations and sound from before then shut the screen off. The power button did not turn on the display so I had to hold it down for about 20sec for it to reboot to dell logo. From there i went into nandroid and flashed severals roms loaded to the lock screen, rinse/repeat, to find the same result (simple streak, streakroid, older version of dsc).
I reset permissions, wiped cache and dalvik, calibrated screen. Want to avoid a factory reset because I don't have a backup.
Help guys? Mods please move to the appropriate forum.

If all fails and you don't have another alternative.
install the DSC v0.70 update, it shouldn't delete your 'data'.
I would backup your streak, better be safe than sorry.

So I tried letting it sit with the battery out for the night (6 hours) and booting it up this morning with the ac charger. It loads to the same lock screen (standard screen with black background and no service on screen) and all my start up apps loads, it even showed me a text notification. I did notice that the time was wrong though and never changed.
Any one have this issue before? What suggestions are there to combat this? The G.Note doesn't fit into my budget right now. May have to factory reset this and sell it as a last resort.
Help guys?

Outlook for this issue looks grim. Seem others with a similiar issue on different devices have had to factory reset or return it to manufacturer.
Before I do that, is there are any possible way for me to backup some of my app data?
Anyone know if Dell still helps with this device?
I use the app cadrebible often(its the only one I really care about) but it doesn't auto sync/backup and my last manual backup must be from Dec2011 - yea makes me want to cry.

I can load into fastboot, so is there a way I can uninstall a few apps I suspect are causing the issue? Move files from the phones to the sd card/computer?

factory reset. Mod feel free to close thread. -- yes im crying.

Did you try calibrating the touch screen?

[Q] Touch gets unresponsive after wake

Hello guys,
I have defy MB525 with Stock Rom. Touch becomes unresponsive after wake. It works normal until screen gets off either by pressing power button or by system itself.
I've tried waking it with the volume rocker but with no success. Phone doesn't get hang because I can still change volume.
To get it working once again I have to boot it again by pulling out battery.

agrajshree said:
Hello guys,
I have defy MB525 with Stock Rom. Touch becomes unresponsive after wake. It works normal until screen gets off either by pressing power button or by system itself.
I've tried waking it with the volume rocker but with no success. Phone doesn't get hang because I can still change volume.
To get it working once again I have to boot it again by pulling out battery.
Click to expand...
Click to collapse
Check talkback if it is on or not. Wipe cache & delvik should be helpful in that case. If it doesnt help. I can hardly suggest a factory reset. May be any app you are using is the cause of that behaviour.
Sent from my GT-I9300 using Tapatalk 2

Noob-superuser said:
Check talkback if it is on or not. Wipe cache & delvik should be helpful in that case. If it doesnt help. I can hardly suggest a factory reset. May be any app you are using is the cause of that behaviour.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Just did the factory reset, still problem persist. I'll re-flash sbf later today. I have got digitizer replaced due to total unresponsiveness in 1/4 area of screen caused by water damage.

Flashed sbf , phone booted up normally but I still can not get rid of this issue.. Any suggestion ?

my touch gets unresponsive when the battery gets really hot....

Just to stop screen getting turn off after time out, I set it to "Never time out", and luckily in few minutes after wake touch started working untill I switch off display manually , I am unable to determine whats the issue with the phone.

Constant random reboots (already did factory reset)

Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.

xxxdc5 said:
Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.
Click to expand...
Click to collapse
Have you tried flashing the factory images, along with formatting the internal storage? Factory reset was a good idea, flashing the factory images is the next step. Do that and don't install any apps, if the problem remains then you're probably dealing with a hardware failure.

xxxdc5 said:
Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.
Click to expand...
Click to collapse
Is your case "accidentally" holding down the power button? This was my issue.

Boot the phone in safe mode and check if the phone still does a constant reboot... in case it does.. there might be some hW issue as you already got the factory reset part going...
SENT... isn't that enough

Thanks for all the responses. I ended up losing patience and sending it back to my phone insurance for testing/replacement. They were the last to take it apart for a screen repair so I'm hoping to pin any hardware issue on them and they'll replace it under the warranty of the insurance plan I purchased with them.
If they offer me a definitive diagnosis I'll update as well.
Cheers