Related
my battery was running low, (and coz poor battery issues with JPY), i didnt notice when it switched of. normally i use the power button to turn the screen on to unlock, but instead i realised the phone had been off as it was now booting up...it booted up fine went into the homescreen and then vibrated once and powered down.......now it was powering down for a long time and occasionally there were vibrations and the lights on the home keys were constantly on. the screen was black. i got home and tried to charge it but the progress bar showed no progress on charging, i tried to switch it on but it would go to startup screen vibrate cupla times and power down. so eventually had to do a hard reset in recovery mode. tried every option but in the end had todo it by wiping data.
now the thing is, is this supposed to happen? if ur battery suddenly losses power ur whole fone will screw up?
for future ref if ur battery dies dont try to switch ur fone on until u got some charge in it and use the home key to put screen on..
Sounds like it could have been faulty firmware .
JPY does not have a significant battery drain problem per se .
jje
Black screen, vibrations and no boot after restart
Hello! I had almost the same experience (Black screen after reboot and occasional vibrations) only mine refused to boot even after memory wipe and after flashing new roms.
Was your phone rooted? Because I think rooting a 2.2.1 rom (XWJS3) was the beginning of my nightmare. keep in mind that the phone was working like charm for two months. This was the second time I had a problem. The first time the phone started after performing a factory reset by itself!
In case this happens to you next time and for every non experienced galaxy player (like me) reading this:
Don't panic! Blank screen, vibrations and no boot doesn't necessarily mean a hardware problem. Finally I managed to fix it flashing eclair and repartitioning with pit512. Now I'm a happy XWJS8 user
And a question for the experts: Any clue why this happened? Is it really a rooting issue? Can a cheap Chinese battery from ebay cause this?
everything was stock on mine, no root.......maybe thats why i could recover it??!!
Maybe! and I hope the reason is faulty firmware as JJEgan says. If this is true, your phone will be fixed by the next update.
I was very urge... the same happened again. It's been a month of smooth functioning and now after a simple restart, the device doesn't boot for absolutely no reason (Stuck on black screen constantly vibrating). Since my phone wasn't rooted, and I haven't seen many people talking about a problem like this I suspect:
1. Faulty hardware (for a few devices including yours and mine)
2. A Bad app.
Contacts Vanished
Hey Everyone
Im having similar problems, i updated my sgs to the js7 version of froyo, then rooted it with oneclick method. this was as i got the phone a month ago. Its been smooth sailing since then. But last night the phone powered down and wen it loaded up it had no contacts, my sms where still there but all the apps had a force close issue none worked. so cleared the cache in recovery. Still nothing so i did a factory reset and once loaded up. i formatted the sd and internal within the settings option. So the phone was now clean. I then connected to pc luckily had backups so installed titanium restored all my apps n settings. Using kies restored my contacts n thanks to an app called sms backup i restored those.
So all was well and worked again. I didnt restore the apps i had installed within the last week to make sure it was not a faulty app. I was happy, but now tonight it did it again. No contacts again.
Pls help
Any suggestions
That's exactly how it started for me. One month after rooting froyo 2.2.1 Suddenly everything force closes and the device hard resets by itself. I reinstall all the apps and then after one month and performing a simple restart, it refuses to boot. Stays in a black screen and vibrates every some seconds. I flash a new rom but does the same. Problem solved after repartitiong and flashing original eclair with pit 512. Reflashed a 2.2.1 rom and everything works perfect (the phone now is unrooted and with a nice clear stock rom). But then after one month again (!) I realise that some videos refuse to play. Trying to restart and craaash. black screen, vibrations and no boot. Did the same again (repartitioning and flashing) and now I wait for another month to pass and lose an hour of my life to do the same again. No idea why this is happening. Is it possible that rooting messes with something that stays faulty after restoring the file system? is there an app that we all installed and caused this mess? please this is the most serious problem I've red in this forum and still a mystery. I believe this thread should be sticky and we all share similar experiences because this looks completely random!
I believe this thread should be sticky and we all share similar experiences because this looks completely random![/QUOTE]
+ 1
Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
also tried factory reset
I also did a factory reset and the camera will not work. Only a black screen.
havrek said:
Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
Click to expand...
Click to collapse
I'm starting to think this may be a hardware problem..
havrek said:
I'm starting to think this may be a hardware problem..
Click to expand...
Click to collapse
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
GeorgeP said:
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
Click to expand...
Click to collapse
when you say hard reset is that the same thing as restoring to factory defaults?
havrek said:
when you say hard reset is that the same thing as restoring to factory defaults?
Click to expand...
Click to collapse
Yes. I went into Settings>Accounts>Backup and reset>Factory data reset
Hardware or Software
So far I've done the hard reset twice via the hardware buttons and once from the software. I'm still puzzled if this is hardware or software. I read that the july update had new camera firmware and that is when my problem started. But since everyone is not having this problem I would guess it isn't a widespread. Still not sure if it is hardware or software. Which I could re-apply that July ROM again to see if that fixes it.
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
XxZombiePikachu said:
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
Click to expand...
Click to collapse
Thank you once again for you answers. I have the phone 3-4 days as I wrote to you in the other thread ! It has been happening from day one. I am completely stock , no root , no nothing. I don't want to hard reset but it may be obligatory in this case.
Yes, I have seen the LGG2 reset settings as well
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I am so glad to see someone else posting about this. This happens to me so often and is so frustrating.
I see several different changes happening fairly frequently:
1. Date/time settings get changed (auto date time gets disabled, auto time zone gets disabled, use24 hour gets enabled, various combinations of these 3 settings change)
2. Knock on/off gets turned off
Less frequently:
1. Auto rotate turns off
2. Home Screen Background resets and/or theme changes
3. Allow Home screen looping gets disabled
I have Verizon LGG2, rooted,
Android 4.4.2
Baseband version: VS98024A-M8974A-AAAANAZM-2.0.20046
Kernel Version 3.4.0-perf-gdf89a11
Build Number: KOT491,VS98024A
have been unsuccessful updating to the latest OTA - figured it was because of root, after uninstalling root still had the error.
Not sure if that is related.
Both the reset issue and the lack of OTA update are annoying, but not so problematic that I want to reset my phone.
If anyone has seen this issue and/or has suggestions (including reset, I suppose), I'd appreciate it.
Thanks i n advance.
Dave
Hi guys,
I flashed 5.0 over the weekend and the .33/84 hybrid modem to enable LTE. I also made Google Search my home launcher.
The issue is screen becomes black, just showing the status bar and navigation bar. The system bar and navigation buttons are responsive and i can access the notification drawer/system panel but tapping on them does not remove the black screen. The only way to fix it appears to be a reboot. It started out intermittently but now it's happening within just a few minutes of each reboot.
I've tried clearing cache partition from (stock) recovery but it doesn't seem to have helped.
Thanks in advance!
The pattern I've started to notice is that it happens when I get some sort of popup. For instance I use handcent for SMS and half the timeI get a text I end up getting the black screen. I just got a Facebook message and I'd imagine the little circle that shows up on the screen caused it this time.
I've gotten the black screen a couple of times over the last few days since installing 5.0 using the factory image. All that can be seen are the navigation and status bars and there is no touch screen response at all, only a reboot solves the issue. I never saw this happen at all before upgrading.
Have you tried using the .33/1.04 Hybrid modems? I have been using them since they released and never had this happen when using Messenger or Textra and getting pop-ups.
acejavelin said:
Have you tried using the .33/1.04 Hybrid modems? I have been using them since they released and never had this happen when using Messenger or Textra and getting pop-ups.
Click to expand...
Click to collapse
I haven't tried that modem. I've even returned back to the stock modem that came with the 5.0 image and am still having the same issue. Do you have a link to the .33/1.04 modem? Thanks
torchedlh said:
I haven't tried that modem. I've even returned back to the stock modem that came with the 5.0 image and am still having the same issue. Do you have a link to the .33/1.04 modem? Thanks
Click to expand...
Click to collapse
Honestly, if it does that with the stock modems, I would reflash the factory images clean, then use this one: http://forum.xda-developers.com/nexus-4/general/4-4-3-nexus-4-lte-lte-tethering-hotspot-t2416822
swallowingled said:
I've gotten the black screen a couple of times over the last few days since installing 5.0 using the factory image. All that can be seen are the navigation and status bars and there is no touch screen response at all, only a reboot solves the issue. I never saw this happen at all before upgrading.
Click to expand...
Click to collapse
Even i'm facing the same issue, have you found any way out?
acejavelin said:
Honestly, if it does that with the stock modems, I would reflash the factory images clean, then use this one: http://forum.xda-developers.com/nexus-4/general/4-4-3-nexus-4-lte-lte-tethering-hotspot-t2416822
Click to expand...
Click to collapse
Just reflashed 5.0 and seems to be going okay so far (haven't seen the issue). Is it okay to just flash the hybrid modem without using the rest of the LTE enabler? I don't mind having to manually select the network after every reboot...
torchedlh said:
Just reflashed 5.0 and seems to be going okay so far (haven't seen the issue). Is it okay to just flash the hybrid modem without using the rest of the LTE enabler? I don't mind having to manually select the network after every reboot...
Click to expand...
Click to collapse
Yes, you can certainly do that if you wish.
Crap. Still having this issue. Anyone else?
torchedlh said:
Crap. Still having this issue. Anyone else?
Click to expand...
Click to collapse
Yes, this is still happening and I'm just using the stock modem(not hybrid). I've also reflashed the factory image 3 times. I get the black screen at least once a day, sometimes only icons or folders or widgets disappear.
Im struggling with the same problem.
Stock 5.0 google image / With some other kernels / Even tried recent Rastapop. - Wiped System/cache/data, didnt help.
Also i have problem with connecting phones storage via USB. I can Barely access internal storage thru computer.
possible solution
Since I deactivated the app called "Tasker" my phone works just fine again... Plus that I deinstalled two other apps that required superuser rights.
Hope that helps others.
Still having this issue, even on 5.0.1 any ideas?
Okay I *think* I may have figured out the problem. I think it has to do with apps that try to enable/disable the lockscreen. I had Settings Profiles set to disable/enable my lockscreen based on location. I've just removed that setting and so far it looks like the problem may be gone.
I don't think this is a modem issue. If you Google "lollipop black screen" you'll get quite a few hits. I remember reading something last week about this bug affecting lollipop builds.
I'd say stick with the modem that makes you happy :good:
Stock modem and rooted on 5.0.1 and I have the same issue. In my case it is not random and only occurs specifically when I dial the phone from the Avast Mobile Security website (There is a test mode to call the phone). Not sure how they dial into the phone but the screen goes black with only the notification bar on top and navigation buttons on bottom. The notification bar works but the navigation buttons do nothing until the incoming phone call ends, at which time everything returns back to normal. Regular incoming phone calls do not exhibit this behavior. Now if I access the phone from the Avast website by entering a text message instead of a phone call, a pop-up appears on my phone along with my message, but it does not cause the screen to go black.
pete1450 said:
The pattern I've started to notice is that it happens when I get some sort of popup. For instance I use handcent for SMS and half the timeI get a text I end up getting the black screen. I just got a Facebook message and I'd imagine the little circle that shows up on the screen caused it this time.
Click to expand...
Click to collapse
Hum, sounds like it could be what I am experiencing...possibly a pop-up interfering with the phone call screen.
EDIT: (SOLVED). After contacting Avast via their forum, it turns out that they are doing this on purpose. It is supposed to prevent a thief from ending the call, although that is as simple as restarting the device.
hi all,
since a day i have an extremely annoying issue with the note3 (sm-9005)
first, when it boots - it takes ca.10 minutes. stuck on the samsung animated logo.
then the black screen appears with the status bar (which i can drag down). normally i should have a lock screen appearing. but it just remains black. and in the status bar i have a message " you can now safely remove sd card" and "tap to enter knox". nothing happens when tapping those two...
can i play back an update from the SD card so that FW renews and i don't have to so factory reset and reinstall everything?
(ps. when connecting phone to a pc it shows no disks inside the phone so that if it still was locked...)
thanks in advance!
What do you mean by an update ???
JJEgan said:
What do you mean by an update ???
Click to expand...
Click to collapse
well same thing as one would do using kies, only somehow without kies. i saw in the recover boot an option "apply update from external storage" and was wondering what file could i use for that?
i have SWC region on my device...
Answer is no via above.
Firmware update is via Kies or Odin .
Alternative is custom rom via custom recovery .
Sent from my SM-N920C using XDA-Developers mobile app
UPD: after some searching i was able to unlock the device through samsung's findmomybile. however, half of the apps are missing, most of the ones which are not missing do not work, etc...
i guess not much left but factory reset. hopefully these are not corrupt internal storage problems.
spad said:
UPD: after some searching i was able to unlock the device through samsung's findmomybile. however, half of the apps are missing, most of the ones which are not missing do not work, etc...
i guess not much left but factory reset. hopefully these are not corrupt internal storage problems.
Click to expand...
Click to collapse
Did anyone come up with a solution to this other than findmymobile? I have had the same problem with my Note 3, e.g. taking 5-10 mins to load up from power off, the dreaded black screen with the power / wifi / etc icons shown on the top. My Note 3 was password protected as well, meaning I can't get into it even with Kies. I have the latest stock firmware installed.
I hadn't installed any apps to my phone before it died, however I do recall a security update being installed earlier in the day (this looked like an official Android one).
Any ideas? I went along to a Samsung Service Centre for help and they had told me that they had seen at least 5 cases of this on a Note 3 over the last two days.
Security update ??
Sent from my SM-N920C using XDA-Developers mobile app
same problem
hi,
I have the same problem. how did your problem solved?
jake2097 said:
Did anyone come up with a solution to this other than findmymobile? I have had the same problem with my Note 3, e.g. taking 5-10 mins to load up from power off, the dreaded black screen with the power / wifi / etc icons shown on the top. My Note 3 was password protected as well, meaning I can't get into it even with Kies. I have the latest stock firmware installed.
I hadn't installed any apps to my phone before it died, however I do recall a security update being installed earlier in the day (this looked like an official Android one).
Any ideas? I went along to a Samsung Service Centre for help and they had told me that they had seen at least 5 cases of this on a Note 3 over the last two days.
Click to expand...
Click to collapse
Solved !!!!!!!!!
sade9gh said:
hi,
I have the same problem. how did your problem solved?
Click to expand...
Click to collapse
I did not receive any response from anyone from anywhere. So I tried on myself and started manipulating every corner. I tried bluetooth and I could backup my contacts. It was the first victory.
I restarted into safemode by holding down the Down Volume for about 10 minutes! I wanted to try calling via pc via bluetooth. Just as a blind try. Meanwhile I saw a Knox notofication I had seen before so I just clicked carelessly. Vow!! The Knox Lock Screen was there blinking behind some error messages. I tried my lock pattern but nothing happended. I tried more and more, I was thinking this may corrupt the LCD! because it was blinking and went on off rapidly.
I saw that a counter is reducing. 20 attempts left.. 19 attempt... I worked hard till 4 or 3 then some message popup saying knox may be uninstalled. I said who cares? and went on. finally knox was uninstalled. I continued manipulating other available corners of the Note 3 and after a while I restarted and vow!! It was like back to life!
I came here writing for those who are out there seeking every corner of the web for a liitle bit of information.
I backed up my stuff and did a factory reset. It seems fine now.
I suggest manipulating every possible sequence of events. It will pop up some error and then the answer may rise!
best wishes
in my case i unlocked it with findmymobile, backed up stuff to SD card and did factory reset without much further thinking.
phone works fine until today