Hi guys,
I flashed 5.0 over the weekend and the .33/84 hybrid modem to enable LTE. I also made Google Search my home launcher.
The issue is screen becomes black, just showing the status bar and navigation bar. The system bar and navigation buttons are responsive and i can access the notification drawer/system panel but tapping on them does not remove the black screen. The only way to fix it appears to be a reboot. It started out intermittently but now it's happening within just a few minutes of each reboot.
I've tried clearing cache partition from (stock) recovery but it doesn't seem to have helped.
Thanks in advance!
The pattern I've started to notice is that it happens when I get some sort of popup. For instance I use handcent for SMS and half the timeI get a text I end up getting the black screen. I just got a Facebook message and I'd imagine the little circle that shows up on the screen caused it this time.
I've gotten the black screen a couple of times over the last few days since installing 5.0 using the factory image. All that can be seen are the navigation and status bars and there is no touch screen response at all, only a reboot solves the issue. I never saw this happen at all before upgrading.
Have you tried using the .33/1.04 Hybrid modems? I have been using them since they released and never had this happen when using Messenger or Textra and getting pop-ups.
acejavelin said:
Have you tried using the .33/1.04 Hybrid modems? I have been using them since they released and never had this happen when using Messenger or Textra and getting pop-ups.
Click to expand...
Click to collapse
I haven't tried that modem. I've even returned back to the stock modem that came with the 5.0 image and am still having the same issue. Do you have a link to the .33/1.04 modem? Thanks
torchedlh said:
I haven't tried that modem. I've even returned back to the stock modem that came with the 5.0 image and am still having the same issue. Do you have a link to the .33/1.04 modem? Thanks
Click to expand...
Click to collapse
Honestly, if it does that with the stock modems, I would reflash the factory images clean, then use this one: http://forum.xda-developers.com/nexus-4/general/4-4-3-nexus-4-lte-lte-tethering-hotspot-t2416822
swallowingled said:
I've gotten the black screen a couple of times over the last few days since installing 5.0 using the factory image. All that can be seen are the navigation and status bars and there is no touch screen response at all, only a reboot solves the issue. I never saw this happen at all before upgrading.
Click to expand...
Click to collapse
Even i'm facing the same issue, have you found any way out?
acejavelin said:
Honestly, if it does that with the stock modems, I would reflash the factory images clean, then use this one: http://forum.xda-developers.com/nexus-4/general/4-4-3-nexus-4-lte-lte-tethering-hotspot-t2416822
Click to expand...
Click to collapse
Just reflashed 5.0 and seems to be going okay so far (haven't seen the issue). Is it okay to just flash the hybrid modem without using the rest of the LTE enabler? I don't mind having to manually select the network after every reboot...
torchedlh said:
Just reflashed 5.0 and seems to be going okay so far (haven't seen the issue). Is it okay to just flash the hybrid modem without using the rest of the LTE enabler? I don't mind having to manually select the network after every reboot...
Click to expand...
Click to collapse
Yes, you can certainly do that if you wish.
Crap. Still having this issue. Anyone else?
torchedlh said:
Crap. Still having this issue. Anyone else?
Click to expand...
Click to collapse
Yes, this is still happening and I'm just using the stock modem(not hybrid). I've also reflashed the factory image 3 times. I get the black screen at least once a day, sometimes only icons or folders or widgets disappear.
Im struggling with the same problem.
Stock 5.0 google image / With some other kernels / Even tried recent Rastapop. - Wiped System/cache/data, didnt help.
Also i have problem with connecting phones storage via USB. I can Barely access internal storage thru computer.
possible solution
Since I deactivated the app called "Tasker" my phone works just fine again... Plus that I deinstalled two other apps that required superuser rights.
Hope that helps others.
Still having this issue, even on 5.0.1 any ideas?
Okay I *think* I may have figured out the problem. I think it has to do with apps that try to enable/disable the lockscreen. I had Settings Profiles set to disable/enable my lockscreen based on location. I've just removed that setting and so far it looks like the problem may be gone.
I don't think this is a modem issue. If you Google "lollipop black screen" you'll get quite a few hits. I remember reading something last week about this bug affecting lollipop builds.
I'd say stick with the modem that makes you happy :good:
Stock modem and rooted on 5.0.1 and I have the same issue. In my case it is not random and only occurs specifically when I dial the phone from the Avast Mobile Security website (There is a test mode to call the phone). Not sure how they dial into the phone but the screen goes black with only the notification bar on top and navigation buttons on bottom. The notification bar works but the navigation buttons do nothing until the incoming phone call ends, at which time everything returns back to normal. Regular incoming phone calls do not exhibit this behavior. Now if I access the phone from the Avast website by entering a text message instead of a phone call, a pop-up appears on my phone along with my message, but it does not cause the screen to go black.
pete1450 said:
The pattern I've started to notice is that it happens when I get some sort of popup. For instance I use handcent for SMS and half the timeI get a text I end up getting the black screen. I just got a Facebook message and I'd imagine the little circle that shows up on the screen caused it this time.
Click to expand...
Click to collapse
Hum, sounds like it could be what I am experiencing...possibly a pop-up interfering with the phone call screen.
EDIT: (SOLVED). After contacting Avast via their forum, it turns out that they are doing this on purpose. It is supposed to prevent a thief from ending the call, although that is as simple as restarting the device.
Related
I am using the D802, bought it in Singapore under M1. I also use the flipcover with the quick window - bug does not happen when i unlock using it. On stock with TWRP and root.
The problem first started when I rooted my device, I noticed that locking it and quickly unlocking it again would sometimes cause a soft reboot. The problem went away after a while, but today it has rebooted on me at least 8 times.
My logcat is attached below(no confidential stuff there). I seem to be able to reproduce the problem pretty easily today, so I started logging from when I turned on my screen and ends when the phone shows the lock screen when I finish the boot(when the lock screen appears)
Unlocking is attempted the moment the screen turns on and all the widgets have loaded(1second?), and the soft reboot occur both with double tap and using the power on key.
https://docs.google.com/file/d/0B3ooqFjmbeiFZDg3aHVUenFCWWc/edit?usp=sharing
I've already done a cache and dalvik cache wipe using TWRP 2.6.3.2 but it does nothing IMO
Any one has any ideas? I suspect a problem with me /system/bin/cnd file cos is keeps showing a "reading a NULL string not supported here" - it's the one error that keeps showing up. Any help would be really appreciated, thank you so much
I have seen this problem on many, many occasions with my T-Mobile G2 but in my case I did not dug that deep (logcat).
However I noticed the problem occurred while using either the Lockscreen Gmail Widget or the Launcher Gmail Widget.
Once I remove them, the problem is gone.
Cheers!
I see, thank you so much! Just removed it.
Rayan said:
I have seen this problem on many, many occasions with my T-Mobile G2 but in my case I did not dug that deep (logcat).
However I noticed the problem occurred while using either the Lockscreen Gmail Widget or the Launcher Gmail Widget.
Once I remove them, the problem is gone.
Cheers!
Click to expand...
Click to collapse
WOO. I thought I ****ed up my phone when flashing TWRP but you found it out Cheers. Going to submit bug report to gmail so they can take a look at this.
I don't wanna sound tacky, but saying thanks through the Thanks button is best!!!
Glad it helped!
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
x102x96x said:
Factory Reset
if not solve ur problems, try Odin flash tools to flash another stock ROM
if not work take to service cause it should be hardware problem.
:good:
Click to expand...
Click to collapse
But why would the problem occur on two separate brand new devices?
because you have the same app on both phones :highfive:
dancapitan said:
because you have the same app on both phones :highfive:
Click to expand...
Click to collapse
lol....any suggestions what sort of app?
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Does it also happen before you install any apps?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Same exact issue here
HAJ32 said:
Hi,
I am having some serious trouble with my note 3.
The basics of the problem are that the lock button seems to lock the screen but once pressed again it shows whatever was on the screen before, not the lock screen!? Holding the lock button does not come up with the turn off/reset options.
Another odd thing that happens along with this is that any application that is opened or closed the screen flashes black before opening up.
Along with this I have found that the alot of the native apps, including phone, contacts and most annoyingly, CLOCK, crash also. Making me late for work and rendering the phone useless unless I do a battery pull.
I will note that the most odd thing is that I contacted our business contract guy who who i expected to tell me to do a soft reset, told me that the supplier would swap out the phone?! That was last week and the new handset is showing early signs of the same thing.
Neither phones are rooted and I have not installed any unknown sources on the new handset to be sure it wasnt an outside source?!
Any help would be appreciated.
Click to expand...
Click to collapse
I am having this same exact issue. First happened when I installed a SanDisk Ultra CLASS 10. I thought the card was causing me compatibility issues so I returned it to amazon. This was just a few days ago. The only thing that worked to fix this issue was to remove the battery.
On the way to work today I suddenly couldn't play any music downloaded from Google music to my device. However, I could stream music that was not downloaded to my device. I also couldn't view any pictures in my picture gallery. I tried rebooting the phone and guess what -- I got the same exact issue as the original post above.
I wasn't going to mess with my phone while driving so I made up my mind that I was going to return it to verizon tomorrow. About an hour into work I picked up my phone and it gave me the onscreen instructions to swipe up to get flip board -- same instructions it gives you after a reboot. I then tried playing the same music that wouldn't play before and it played. I tried viewing pictures in the gallery that were inviewable before and they were now viewable.
I'd like to know what is going on too. I can't just give up to the fact that my phone doesn't want to work at certain times of the day so I just have to give it an hour.
HAJ32 said:
Well some of my apps install straight onto the phone.
Do you think I should remove as many as possible and try then?
Click to expand...
Click to collapse
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Same issues
ShadowLea said:
The best thing would be to remove all non-factory apps. But yes, start by removing as many of them as possible.
(If that doesn't work, do a factory reset and cache wipe through the recovery menu, and don't restore a single app. (I'm not talking abouy the bloatware, we all have those.))
If there are no problems at that point, add back your apps one by one. (no restoring anything, make sure they are clean installs.)
Eventually you should run into whatever app is causing the issue.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
I reset the system to factory settings and started arranging only the installed apps and widgets and I got the same lock screen issues.
This time the phone wouldn't go to the lock screen but it would give me the option to restart or shut down. I set it aside again and when I picked it up a few later it showed me the home screen wwith instructions on how to access flipboard -- as if it was reset! I have a warranty on mine so I'm gonna return it to verizon tomorrow or friday.
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
XxZombiePikachu said:
I suggest you get an exorcist for your phone immediately, anyways all joking aside did this just begin or has it been happening for a while now, have you installed any weird apps/modules(if rooted), as a last resort you can backup apps(via carbon if not rooted or titanium backup if you are rooted) and music/videos/pictures to your pc and factory resetting to see if the issue persist
Click to expand...
Click to collapse
Thank you once again for you answers. I have the phone 3-4 days as I wrote to you in the other thread ! It has been happening from day one. I am completely stock , no root , no nothing. I don't want to hard reset but it may be obligatory in this case.
Yes, I have seen the LGG2 reset settings as well
sachilleas said:
It started as a weird feeling. I thought that I had just forgotten that I had changed a setting or two. But now I am certain that the phone changes some settings by itself.
Knock on keeps turning off by itself . I did also enable led notifications a couple of hours ago only to find them turned off now , after I plugged in my device (I didn't see the red light when I locked the screen). I am completely stock . I haven't received the latest OTA update though. Do I need to see a shrink or something strange is going on with the phone's software ?
Click to expand...
Click to collapse
I am so glad to see someone else posting about this. This happens to me so often and is so frustrating.
I see several different changes happening fairly frequently:
1. Date/time settings get changed (auto date time gets disabled, auto time zone gets disabled, use24 hour gets enabled, various combinations of these 3 settings change)
2. Knock on/off gets turned off
Less frequently:
1. Auto rotate turns off
2. Home Screen Background resets and/or theme changes
3. Allow Home screen looping gets disabled
I have Verizon LGG2, rooted,
Android 4.4.2
Baseband version: VS98024A-M8974A-AAAANAZM-2.0.20046
Kernel Version 3.4.0-perf-gdf89a11
Build Number: KOT491,VS98024A
have been unsuccessful updating to the latest OTA - figured it was because of root, after uninstalling root still had the error.
Not sure if that is related.
Both the reset issue and the lack of OTA update are annoying, but not so problematic that I want to reset my phone.
If anyone has seen this issue and/or has suggestions (including reset, I suppose), I'd appreciate it.
Thanks i n advance.
Dave
hi all,
since a day i have an extremely annoying issue with the note3 (sm-9005)
first, when it boots - it takes ca.10 minutes. stuck on the samsung animated logo.
then the black screen appears with the status bar (which i can drag down). normally i should have a lock screen appearing. but it just remains black. and in the status bar i have a message " you can now safely remove sd card" and "tap to enter knox". nothing happens when tapping those two...
can i play back an update from the SD card so that FW renews and i don't have to so factory reset and reinstall everything?
(ps. when connecting phone to a pc it shows no disks inside the phone so that if it still was locked...)
thanks in advance!
What do you mean by an update ???
JJEgan said:
What do you mean by an update ???
Click to expand...
Click to collapse
well same thing as one would do using kies, only somehow without kies. i saw in the recover boot an option "apply update from external storage" and was wondering what file could i use for that?
i have SWC region on my device...
Answer is no via above.
Firmware update is via Kies or Odin .
Alternative is custom rom via custom recovery .
Sent from my SM-N920C using XDA-Developers mobile app
UPD: after some searching i was able to unlock the device through samsung's findmomybile. however, half of the apps are missing, most of the ones which are not missing do not work, etc...
i guess not much left but factory reset. hopefully these are not corrupt internal storage problems.
spad said:
UPD: after some searching i was able to unlock the device through samsung's findmomybile. however, half of the apps are missing, most of the ones which are not missing do not work, etc...
i guess not much left but factory reset. hopefully these are not corrupt internal storage problems.
Click to expand...
Click to collapse
Did anyone come up with a solution to this other than findmymobile? I have had the same problem with my Note 3, e.g. taking 5-10 mins to load up from power off, the dreaded black screen with the power / wifi / etc icons shown on the top. My Note 3 was password protected as well, meaning I can't get into it even with Kies. I have the latest stock firmware installed.
I hadn't installed any apps to my phone before it died, however I do recall a security update being installed earlier in the day (this looked like an official Android one).
Any ideas? I went along to a Samsung Service Centre for help and they had told me that they had seen at least 5 cases of this on a Note 3 over the last two days.
Security update ??
Sent from my SM-N920C using XDA-Developers mobile app
same problem
hi,
I have the same problem. how did your problem solved?
jake2097 said:
Did anyone come up with a solution to this other than findmymobile? I have had the same problem with my Note 3, e.g. taking 5-10 mins to load up from power off, the dreaded black screen with the power / wifi / etc icons shown on the top. My Note 3 was password protected as well, meaning I can't get into it even with Kies. I have the latest stock firmware installed.
I hadn't installed any apps to my phone before it died, however I do recall a security update being installed earlier in the day (this looked like an official Android one).
Any ideas? I went along to a Samsung Service Centre for help and they had told me that they had seen at least 5 cases of this on a Note 3 over the last two days.
Click to expand...
Click to collapse
Solved !!!!!!!!!
sade9gh said:
hi,
I have the same problem. how did your problem solved?
Click to expand...
Click to collapse
I did not receive any response from anyone from anywhere. So I tried on myself and started manipulating every corner. I tried bluetooth and I could backup my contacts. It was the first victory.
I restarted into safemode by holding down the Down Volume for about 10 minutes! I wanted to try calling via pc via bluetooth. Just as a blind try. Meanwhile I saw a Knox notofication I had seen before so I just clicked carelessly. Vow!! The Knox Lock Screen was there blinking behind some error messages. I tried my lock pattern but nothing happended. I tried more and more, I was thinking this may corrupt the LCD! because it was blinking and went on off rapidly.
I saw that a counter is reducing. 20 attempts left.. 19 attempt... I worked hard till 4 or 3 then some message popup saying knox may be uninstalled. I said who cares? and went on. finally knox was uninstalled. I continued manipulating other available corners of the Note 3 and after a while I restarted and vow!! It was like back to life!
I came here writing for those who are out there seeking every corner of the web for a liitle bit of information.
I backed up my stuff and did a factory reset. It seems fine now.
I suggest manipulating every possible sequence of events. It will pop up some error and then the answer may rise!
best wishes
in my case i unlocked it with findmymobile, backed up stuff to SD card and did factory reset without much further thinking.
phone works fine until today
For the past several months my apps have been having an issue where they will refresh/ reload while I'm using them. Facebook goes black a scrolls back to the top of my feed. Games restart and reset to the main screen. While typing in certain app text boxes, the app will restart and I will lose all info that I typed.
I am currently on pi3 mm firmware as this was my last effort to troubleshoot the issue. The issue is present in all firmware past pi3. Anybody experience this??
PiperBen85 said:
For the past several months my apps have been having an issue where they will refresh/ reload while I'm using them. Facebook goes black a scrolls back to the top of my feed. Games restart and reset to the main screen. While typing in certain app text boxes, the app will restart and I will lose all info that I typed.
I am currently on pi3 mm firmware as this was my last effort to troubleshoot the issue. The issue is present in all firmware past pi3. Anybody experience this??
Click to expand...
Click to collapse
Quick update, the issue completely disappears when I switch on airplane mode and use Wi-Fi only. My line is suspended so there is no service to the phone and I typically turn data off just in case. Just to be clear the issue IS present when on Wi-Fi and not in airplane mode.
PiperBen85 said:
Quick update, the issue completely disappears when I switch on airplane mode and use Wi-Fi only. My line is suspended so there is no service to the phone and I typically turn data off just in case. Just to be clear the issue IS present when on Wi-Fi and not in airplane mode.
Click to expand...
Click to collapse
never happened with me, Clean flash nougat over MM
bunnycool said:
never happened with me, Clean flash nougat over MM
Click to expand...
Click to collapse
I've ODIN'd both nougat and mm firmware several times as well as trying different roms and the issue seems to be present. It didn't start until after the nougat update and has only worsened since I turned off the service to the phone and use Wi-Fi only.