Database Users

DREA100 and the infamous Triangle of death?

Ok.. So a friend of mine suddenly got a triangle with the exclamation mark picture on his phone. That's all it boots up to. So, he took it to T-mobile, they told him it's FUBAR, and sold him a new phone.
The fact that the thing boots to a recovery mode tells me that there's SOME way to un-FUBAR this phone. My friend is too technologically inadiquate to attempt to do any modifying, so I'm going to assume he was at whatever firmware level would hve been blasted out to T-mobile as of last Friday 01/15/2010.
If I boot the phone normally, it gives me the TriAngle. I pop open the keyboard and hit alt-L and the I get the Android System Recovery menu. at the bottom I get "E:CAn't open /cache/recovery/command"
I've spent all day bouncing around this forum, and many like it, downloaded all sorts of G1 fimwares trying to go back to RC29, RC28, 30, 33.. gah! The latest one I'm trying to update to is "signed-kila-ota-116143-prereq.TC4-RC19+RC28+RC29.zip" Which i rename to update.zip . I hit alt-L, select 'update from SD card' It goes through:
--Install from sdcard...
Finding update package...
Opening update package...
Verifying update package...
Installing update package....
Installation aborted.
That's it... no more log than that.
I've done the Alt-W, and Alt-S.. wiped cache partition. I think playing around with the recent firmwares might be fun, but I'd like to get this bad boy reset back to factory defaults. I've read the forums here on how to do that.. but all of the procedures fail.
I can get Windows 7 to recognize the phone, but I cannot access the sd card while it is in the phone. I've been transfering data to it by taking the sdcard out, and putting it into a known good SD card reader. I've formatted the sdcard to FAT16, and FAT32 quick and not quick.
Seriously.. why is this so complicated? Now I need some serious digging assistance. Is there an interface that will allow me to directly talk to this phone via the USB cable? How can I force an firmware onto it? Clearly something is functional, or I would get no I/O. How can I get this silly thing back to where it was? I know this thread seems like a redundant one, but as far as I can tell, its not. The typical procedures posted here don't seem to work, but I'll be happy to run through any steps y'all suggest. I'll resign that it's been bricked if that's really whats happened.. but I'm not ready to throw this unit away yet.
Ask questions.. let me answer them. I know this team can get this phone working again.
Thanks y'all.
--Rob aka The Austin Slacker.

Have you tried the RC29 DREAIMG.nbh file?
http://forum.xda-developers.com/showpost.php?p=4593084&postcount=1

Roadmasta01 said:
Have you tried the RC29 DREAIMG.nbh file?
http://forum.xda-developers.com/showpost.php?p=4593084&postcount=1
Click to expand...
Click to collapse
bingo !
sounds like your friend tried to flash something he shouldn't have. or messed around with stuff he shouldn't.
as far as taking it to the store, and accepting their suggestion to "GIVE US YOUR MONEY!" that was a mistake.
the phone is likely fine, and maybe you'll buy it from him for cheap, then fix, resell/use.
good luck, should be easy.

The "press camera and power to get to bootloader" procedure. I've tried holding the Camera while pressing power over and over and all I get is the triangle. However if I press power and the "back" button (swooping arrow to the left), I'll get the bars screen, and a Gray screen telling me to press send to restore.... Which is all good, but there's no progress or any thing to indicate that i've done something by pressing the send button.(based on cell phone standards, I'm assuming "send" is the green "call" button.
Is this normal?
No yeah.. he gave me the G1.. its mine. I just need to fix the little bugger.. .. well.. then laugh at him

Ok.. one more day (well ok.. couple hours) of fiddling with this thing, and i'm begining to wonder if Microsoft was involved. I'm not able to get this poor G1 to do anything new. I tried using a different SD card, hoping perhaps the one I got with it was bad... no dice. camera + power doesn't do anything useful.
I can connect it to the PC.. but i can't see the data card that way. adb devices reads no output, so its not correctly attaching to the PC (tried Windows 7 32bit, and Windows XP 64bit).. There's gotta be a good way to force a known good image onto this silly thing.
Is it probable that the internal memory has gotten corrupt somehow? I know someone out there's got the golden suggestion, please do tell if you do. I'd really like to use this phone.
--Rob

If you can get into fast boot (the tri color screen) there are ways to flash it... try getting into your tri color, then plugging in the USB cable and see if it switches from Serial 0 to USB at the bottom, if so you are golden to flash using the fast boot method.
There are guides around on how exactly to do that, as well a couple places that you can download the official RUU that will do all the hard work for you!

gah.. nothing doing. I can hit Back and Home, and end up with the tri-color screen for about 1/5th of a second, then a gray screen saying:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Send to restore manufacturer default, or press other keys to cancel.
At this point, the unit is dead. I can remove the battery, and continue on my little quest.. but hitting *any* key at all (including the Send key) will not produce any sort of output. I've tried pressing Send one time, then setting the phone down for a full hour (watched a netflix show) nothing. I can't power it off either w/o removing the battery.
I would throw in the towel.. but from all the research i've been doing, it seems as if this one is behaving in a manner in which other forum users havne't posted. Maybe by continuing to try options and post results, a positive outcome will come out, and someone else who has a G1 behaving this way will have an easier time.
... or y'all can tell me that its toast and to bugger off.. ha ha.. either way.. I continue to google. If you can think of anything, please toss it out.
OH!.. tried an RUU.. found one called. RhodiumSPLRelocker Looks promising.. but can't see the device when attached to the PC... yeah.. guess the phone has to have a functioning OS before that will happen...

You would want a Dream RUU... I looked around a bit and couldn't find one. Maybe someone has a quick link?
Double check that your SD card is formatted FAT32 and see if you can get ADB to see it when on that greay screen.

I've formatted the SD card in FAT32 multiple times.. I even questioned if my Windows 7 32bit would do it, and formatted it on a laptop running XP 64bit. adb doesn't seem to see it ever.
I don't get why I can't get it into fast boot. I've been looking on ebay for dream G1s with broken screens.. heh.. I guess i'm preparing for the worst. really sad, becasue this G1 was actually pretty well taken care of. My friend didn't do anything he shouldn't. HE woke up one morning and it was like this. He lives out in the country.. so he gets pretty spotty signal. I'm wondering if T-Mobile didn't push out an update, and it got interrupted by signal loss.
By the by... I've been doing all this work w/o a SIM card. Does that matter?

austinslacker said:
(based on cell phone standards, I'm assuming "send" is the green "call" button.
Click to expand...
Click to collapse
its not the green send button -- its the red end button
see below extracted from http://theunlockr.com/2009/07/05/how-to-unroot-your-t-mobile-g1/
Load the DreaIMG.nbh File
1. Download the Original DreaIMG.nbh file:
http://www.megaupload.com/?d=XXSQ0T7W
2. If the file downloaded above downloads as a .Zip file, please unzip it first then put the DreamIMG.nbh file that is inside on the SD card, NOT in any folder. (If you did Section I the phone is off still, take out the memory card, put it in the MicroSD adapter and plug it into your computer to transfer the file over, since your G1 won’t turn on right now if you did Section I above. Otherwise if you did not need to do Section I above, then you can just put it on the SD card normally using the usb cable and the phone).
3. Turn the phone off if it is on.
4. Turn on the phone by holding the Camera button and the End key until the bootloader screen turns on.
5. Hit the End key to start the update. DO NOT INTERUPT THIS PROCESS.
6. Once it is done, hit the trackball to restart the phone. You now are on the stock firmware RC29

austinslacker said:
The "press camera and power to get to bootloader" procedure. I've tried holding the Camera while pressing power over and over and all I get is the triangle. However if I press power and the "back" button (swooping arrow to the left), I'll get the bars screen, and a Gray screen telling me to press send to restore.... Which is all good, but there's no progress or any thing to indicate that i've done something by pressing the send button.(based on cell phone standards, I'm assuming "send" is the green "call" button.
Is this normal?
No yeah.. he gave me the G1.. its mine. I just need to fix the little bugger.. .. well.. then laugh at him
Click to expand...
Click to collapse
You mention that you can access fastboot by pressing the back button while turning it on, isn't that how the hero gets into fastboot? maybe your friend tried flashing a rom that was meant for the hero. if you have access to fastboot you should be able to flash a new image from there, just place the image file in the root of your card and follow the fastboot instructions

Also if fastboot isn't doing it for you have you tried adb? if you don't know what that is look it up I've seen a couple guides on how to do it and they are really detailed.

Im having the same problem, Im stuck in the recover triangle of death. Ive done the alt+w and reboot, the RC29 DREAIMG.nbh , the update.zip, camera+power, I cant get the gray screen to pop. Nothing, its brickkkkeeeddddd, FUBAR. There has got to be someway I can reload this G1. I wasnt trying to root it or anything. I was bowling and then it triangled on me. Anyone have any ideas at all on how to fix it?

Triangle of Death
I'm from Brazil, I can't take it to t-mobile to fix...
when i tried to root my G1 did the downgrade perfectly, the screen was just as it was suposed to be.
But in the recovery mode boot, appeared this triangle with an exclamation...
what do i do now???? help plz!

deftoneage12 said:
Im having the same problem, Im stuck in the recover triangle of death. Ive done the alt+w and reboot, the RC29 DREAIMG.nbh , the update.zip, camera+power, I cant get the gray screen to pop. Nothing, its brickkkkeeeddddd, FUBAR. There has got to be someway I can reload this G1. I wasnt trying to root it or anything. I was bowling and then it triangled on me. Anyone have any ideas at all on how to fix it?
Click to expand...
Click to collapse
Any one have any ideas? hell ill pay someone to fix it for me

The only idea I have is make'ing an goldcard so your sure your phone accepts the update (dreaimg)... other than that...
Sent from my HTC Dream G1 using the XDA mobile application powered by Tapatalk

Any chance the home button is stuck? I'm not 100%, but I think if you were to hold home, camera and power, the recovery would come out on top.

Home button is not stuck, and cant seem to figure out the CID of my SD card since my phone is unaccessable.

Help

Hey every one I'm new to xda and I got my samsung vibrant rooted with the stock system recovery and was working fine but than I decided to do some apps and file transfer from another android phone to it and after that my phone kinda froze on me. So I rebooted the phone and boom nothing happen after the galaxy s animation, its just stuck there then the screen went black out. I rebooted again and this time I went to the sustem recovery mode and try to do the data reset but it couldn't fix it either. I tried to connected to my computer but since the phone wasn't fully booted into the home screen my computer are unable to detect the phone driver. I reconnect the phone and computer together, and this time I got to where it say's "downloading" "do noy turn off target", what is that mean? is it download something or is that I'm suppost to do something to it. Please can someone help me out. I've already download the stock firmwire but couldn't be able to transfer to the mass storage cos the phone couldn't boot beyound the galaxy s animation and eventhough its in the system recovering I still couldn't get it to connect to the phone mass storage. What can I do to fix it?.

You can take the battery out at that screen, but I don't know if it's going to fix your overall issue.

Take sd out. Hook to computer with adapter. Move stock nandroid to sd. Replace sd in phone. Boot into clockwork recovery. Restore nandroid. Reboot.you are now stock with root.

one thing
I know what I did is stupid but at lease I learn my lesson. I would really appreciate if someone could help me out.

help
I tried but its not working cost the phone doesn't read what's on the sd card it read only the mass storage which is the 14g not the 2g memorycard.

The SD card won't be in the phone so of course it won't read from it. It will read from the interbal memory, so do it from there.
Sent from my SGH-T959 using XDA App

Kld4ever2008 said:
Hey every one I'm new to xda and I got my samsung vibrant rooted with the stock system recovery and was working fine but than I decided to do some apps and file transfer from another android phone to it and after that my phone kinda froze on me. So I rebooted the phone and boom nothing happen after the galaxy s animation, its just stuck there then the screen went black out. I rebooted again and this time I went to the sustem recovery mode and try to do the data reset but it couldn't fix it either. I tried to connected to my computer but since the phone wasn't fully booted into the home screen my computer are unable to detect the phone driver. I reconnect the phone and computer together, and this time I got to where it say's "downloading" "do noy turn off target", what is that mean? is it download something or is that I'm suppost to do something to it. Please can someone help me out. I've already download the stock firmwire but couldn't be able to transfer to the mass storage cos the phone couldn't boot beyound the galaxy s animation and eventhough its in the system recovering I still couldn't get it to connect to the phone mass storage. What can I do to fix it?.
Click to expand...
Click to collapse
Turn off the phone, take out the battery and take out the SD card, try to get your hands on a sd card reader for your card so you can fix what you did without using your phone to mount it. Copy the rom or stock firmware over to the card and use the recovery, wipe data/factory reset and then try to load up the stock firmware. if all else fails do a hard reset:
To hard reset Samsung Vibrant, follow the steps below:
Step 1. Turn your Samsung Vibrant off. If your Samsung Vibrant is frozen, pull the battery out and reinsert it.
Step 2. Hold the Volume Down button.
Step 3. Press and release the Power button.
Step 4. You are now presented with a menu that allows for Fastboot, Recovery, Clear Storage, and Simlock
Select Clear Storage by pressing the Volume Down button, then press and release the Power button.
Step 5. Choose one of these: Volume Up for YES and Volume Down for NO. If you selected YES, all data including third-party applications will be deleted from the Samsung Vibrant.
That is for the default recovery so depending on the recovery you are using try to wipe everything and flash the ROM from the sd card, if you need help PM me or contact me on chat.andirc.net #droideris, or irc.andirc.net #droideris
Best of luck!

[q] help! Bricked samsung intercept!

Last year(late 2010, maybe mid November), I rooted my phone and flashed recovery with no problem s at all. Some time after that I added Apps2SD and that went smoothly with no problems for about a week. I purchased an 8 GB SD Card for more storage room and after I partitioned it and switched the cards my phone started acting up so i rebooted it. After that I was stuck in a boot loop, so i tried to flash it back to stock but it wouldn't take to it no matter how I tried, whether it be through recovery or SW Update. So then I tried Odin Multi loader(cant remember which version but at the time I made sure it was the one meant for the Intercept) after I flashed it with the Stock through Odin, the phone bricked. Now it will not turn on in any way(recovery or other) the only thing it does do is vibrate when I plug it in to a computer, and it will occasionally show battery life through the touch screen and keyboard buttons by lighting them, but as soon as the it is unplugged it is a brick. I see the little bit of functionality as a little bit of to be able to fix this phone whether through ADB or another function but I desperately need help with this. Can someone please help me fix this phone?
note: I currently have a Samsung Transform as my main phone so if the Intercept can't be helped then it's not that big of a problem.

I have the same problem! Please help!

When you root a phone you put the rom, and recovery onto the sd card. changing sd cards disrupts this process. Put the old sd card in and tell me what happens.

The phone doesnt come on at all

see if you can get it into download mode with the battery out.
Pull battery
connect to computer with usb
vol down + camera + end
If you get into download mode this way flash the stock.tar using SWUpdater.

Nope, it doesnt work, thx though

Ok I've got the same problem with my intercept as well, So i just like to add (maybe its just me) that when i plug my phone to the computer the phone shows that its still functions right (without the screen on), I'm able to make calls, and receive them as well (with the touch of the answer button) but just the screen doesn't turn on, AT ALL!, so KJON i don't know if your having the same problem as me but I'm just a noob and i wouldn't know what to do. But there's some ammo if you need it.

I HAVE THE SAME PROBLEM! i dont even know where /sdcard/sdx/zip/ is!
My phone is also a samsung transform and not and intercept and whenever i press vol down+ Power, only the function buttons at the bottoms light up but not the screen
i am a noob.
help?

noooooob here...i didnt wanna start another thread since i have this same problem, so i hope someone reads this..
couple days ago i bricked my sprint intercept i was using SWu and forgot to take the Binary files for the Moment out so now i cant get my phone to DL mode, ive been searching since saturday night and have tried every Button combo posted and nothing, my phone will not turn on and ofcourse it isnt recognized by my pc BUT, ive noticed that only when its plugged in to the computer after trying to power it up several times it´ll vibrate then the 4 touch buttons will react to either the call or end button, also it makes the low battery sound and if i press the camera button it makes the volume sound but i CANT get to download mode, can i bring my phone back or is it done with? help please! and thanks in advance...

well, i would say boot into rrecovery by making the phone off either power button, or remove and replace battery.
next, you will need to press and hold in order: power/end call, call, and volume down.. this should boot recovery mode.
lastly, use the red scroll device to go to reset facory defaults or factory recovery, use common sense while looking. select with clicking and use arrow back button to go back to recovery main, then reboot to system. easy as pie.

Have you tried ODIN or ADB?
I have flashed the Intercept numerous times, soft bricked more than once, I was always able to recover using either the stock bootloader, CWM recovery, or flashing the ROM/Kernel directly using ODIN or ADB.
If you are still having these issues drop me a line and I'll gather some links together that should get you back up and running.
If the phone will not boot at all, even with a charged battery, I would definately try contacting Virgin Mobile and escalating the issue. I've had plenty of luck replacing devices claiming that the device just dropped dead without notice. They are usually good about sending out a replacement phone, and on rare occasions even giving you an upgraded unit if they are out of stock.
Good luck!

Did you use Odin or the swupdater?
Bug difference. Sounds like there's a missing boot loader.
Sent from my SPH-L710 using xda app-developers app

Hi, did you guys fix your bricked phones? Today I have bricked my Samsung transform (bad flash went with SW upgrade.
Only vibrates sometimes and the buttons flash a little, but no boot at all. Is there any chance to fix it? even with Jtag?
regards

[Q] First blue screen, now boot loop.

Hello XDA-devs forums,
I'm having an issue since yesterday.
I have rooted my Huawei Ideos X5, and it ran fine for a day or so.
However, when my battery ran out it shut down into a completely blue screen.
When I tried booting it again, this just showed me a blue screen as well.
Now, I fixed this issue by connecting the phone to my PC after booting it with the Vol+ and Vol- pressed.
(So you get the pink/purple screen)
However, when I opened the phone on my PC, all I saw was a "239 MB" "empty" space, and it should have ~2GB..
I placed a backup copy I saved of my "image" folder in that 239 MB storage, and it booted.
However, today I hooked it up to my PC again to see if it magically changed..
And I couldn't access the 239 MB space anymore.
When I tried fixing the issue with a reboot of the phone, that just caused it to get stuck in a booting loop.
So now I'm stuck with a phone that keeps trying to boot itself,
and I can't access it on my windows PC.
I can, however, access 4 different folders of the phone on my linux notebook.
Now, my question is: can someone with a good understanding of problems like these please help me out?
I'm getting kind of fed up with it, as I've only got the phone for 2 days now.
Thank you in advance, and thank you for taking the time to read this.

Have you tried removing the battery for 5 minutes and then putting it back in?
After this, what happens when you press VOL+ and Power?
How about if you press VOL+, VOL- and Power, without the USB cable?

Hello Katu, thank you for posting.
Regarding your questions:
Yes, I have tried to take out the battery for 5+ minutes- it didn't change anything to the situation unfortunately..
If I press VOL+ and Power at the same time, the device boots into recovery mode.
In this I have tried to format the device in order to reset it to factory defaults, but this did not help either.
When I press VOL+, VOL- and Power, the phone boots into the pink/purple screen.

Can you try a custom recovery and a custom rom? I want to see if your onboard flash is borked.
u8800,cm7,[email protected]

I had the same when my phone got f*ucked up. Put the image folder, than download official rom, like b138 and install it. then check your imei. There is a change that it will be 0.

PlanDreaM said:
Can you try a custom recovery and a custom rom? I want to see if your onboard flash is borked.
u8800,cm7,[email protected]
Click to expand...
Click to collapse
Well, I used an original ROM:
U8800 V100R001C00B136(Overseas General version)
And that resulted in the boot.img being corrupted, so I can't even overwrite that anymore.
Also, this is what I see when I hit VOL+, VOL- and Power at the same time to boot into safe mode, and connect it to my PC.
img69 [dot] imageshack [dot] us/img69/244/10101191548pm.png
julle131 said:
I had the same when my phone got f*ucked up. Put the image folder, than download official rom, like b138 and install it. then check your imei. There is a change that it will be 0.
Click to expand...
Click to collapse
I installed the official B136 rom, and after it rebooted, it would just hang on a black screen.
(it used to show the IDEOS or Android logo when it booted)

Hmm mine came with this Rom
U8800 V100R001C00B135SP01 ( general )
Looking at your name you're from the Netherlands ( so am I )
where did you get this 136 version from ?
I would try to put this one on it
You have to put the 'dload' folder into the root of your SD Card,
then boot into boot-loader, after that it'll automatically flash back to the stock Rom.
1 Format SD card
2 On the SD card, create "dload" folder
3 Put the unzipped Rom into "dload" folder
4 Then boot to bootloader (pink screen)

Yes, mine came with that version as well.
However, I couldn't find it anymore and thus downloaded the version I said earlier.
Also, I did everything as you described, except step 4.
You have to boot to recovery instead of bootloader. (VOL+ and Power)
Anyways, I managed to get ClockworkMod's recovery.img on my phone,
and from there on install a custom ROM on the phone, which magically got it working again - even though it didn't work earlier.
Thank you for reading my thread and taking the time to reply to it.
My issue has been resolved.

just for the record, flashing a stock rom is different from flashing a custom rom..
the 4 steps described by Gman2oo6 is the correct way to flash a stock rom (and it is written clearly in the document that is in the stock rom zip file)
[edit]
step (1) is not a necessary step though..

Yeah, I noticed that.
What I did was format my SDcard with FAT32,
and put a custom rom (update.zip) on the SDcard.
I then booted ClockworksMod Recovery and installed the custom rom from the SDcard.
When I tried installing the stock rom, I just followed the PDF file's instructions that came with the stock rom.

hey i udated to GB 2.3.4 (official)and i didnt like the it cuz the wifif ddnt work and the bluetooth also the DATA so itryed to downgrade to 2.2.2 original official and it did the 2/2 steps intalled and when it restarted it did not want to turn on all that happened was it vibrated and thats all so i left it on like that and when the battery died i plugged it in to the AC and the LED turned on red and the touch kkeys also but not the screen so i really NEED help!

Try to turn it on with lead connected but no battery and see if you can start it.
My battery also went dead flat this morning and I couldn't get it started at all till I tried this. Once I got it started the only thing I could do was quickly pop in the batery and let it charge. Just leave off the cover till you get it going.
I have to add that I did not have the problem of a failed update to deal with but it may at least get you started

i tryed it
nope nothin good happened all that happens is a blank screen with nothin on ,LED is off and the touch keys are off. it justz vibrates and when i put the battery it turn the LED on to red and the touch keys turn on but then like 5 min later the LED and keys turn off

astewart said:
Try to turn it on with lead connected but no battery and see if you can start it.
My battery also went dead flat this morning and I couldn't get it started at all till I tried this. Once I got it started the only thing I could do was quickly pop in the batery and let it charge. Just leave off the cover till you get it going.
I have to add that I did not have the problem of a failed update to deal with but it may at least get you started
Click to expand...
Click to collapse
ok heres what i did i wanted to upgrade my phone to the newest version GB 2.3.4.So what i did was download the update and i followed the installation steps i successfully updated to Gb 2.3.4. so like i was checking how it look and the new feature but when i wanted to go on the android market i went to setting and turn on the wifi and it said Error and then i tried the Bluetooth and it said Error also so then i put my SIMs card in and i was like imma use DATA then and when i restarted my phone it had service but no HSPA+ or Edge or GPRS so like i just hatted my phone from their so then i was trying to root it but iddnt know how to do that so like i read this website and i got the UPDATE.APP or 2.2.2 AT&T did the same steps of the installation of BG 2.3.4 and it went to the process and 1/2 stepp good it passed and then 2/2 also passed it installed it and when it said Successively Installed it said Restarting and the scrren turn of and it vibrated and thats all that happened and i left it like that for the whole days and nothing happened
Do u got any idea?
When i connect it to my laptop it says installing drivers .then its says sucesfully installed drivers ready to use. so then i got to Device Manger and i check what has been installed and their it said USB Human interface device and HID-compliant device WHAT DOES THAT MEAN??

Not sure about the HID (human interface device) probably just the way windows sees the device for interfacing with it. With regards to the not booting I have read a lot of people saying that you need to factory reset and clear cache after the upgrade/downgrade. With the phone off, turn it on by long pressing volume+ and power on button till you get the blue recovery screen and from there you can reset factory/ data and also clear the cache. from what I see this should clear up the problem and start up. Please read this thread, it may help you somehow..... http://forum.xda-developers.com/showthread.php?t=1420728
Hope this helps a little

U mean Boot recovery and imma try it and thanks ill check it out
Sent from my MB300 using XDA App

all that i know is that if u customized your partition, it'll bootloop,
so go back to stock-partition ^^

How do I do that got like the steps or video?
Sent from my MB300 using XDA App
when i downgraded to 2.2.2 i installed this V100R001C00B138SP04CUSTC185D002
http://forum.xda-developers.com/showthread.php?t=1251250 got it from that link

Looks like you are not having much luck. Did you try to factory reset?

astewart said:
Looks like you are not having much luck. Did you try to factory reset?
Click to expand...
Click to collapse
well how do i do that do i need to got to the purple/pink screen or bot recovery cuz i cannot access that my phone doesn't do anything pretty much

[Q] Reboot cycle after restart help

I got my gorgeous note 3 this morning and when i updated the phone with all my settings google play started to install my apps
Half way through the phone rebooted and got stuck in a reboot cycle
I couldnt stop the cycle so ended up hard resetting it via volume up power and home (or was it volume down !)
I then found that non of my apps would install even manually i got error 920
I worked out why and removed the device from my play device list
I then installed app of my apps and rebooted the phone to make sure nothing was lurking in the memory after i had installed them
I got stuck in a cycle again and had to pull the batter
I replaced the battery and it carried on
I ended up taking my battery out for 10 mins and then it turned on normally
I tested again and once again it started the reboot cycle
I have spoken to clove technology who advised me to return the phone for a replacement which i have done
my question is has anyone had this issue ? any ideas what caused it ??
The phone was hot but not boiling hot .. i thought it might be a rogue app but it did it again on my next reset with no apps
Love the phone but dissapointed with the handset i got - fingers x the next one is perfect
Thanks in advance

mancuk29 said:
I got my gorgeous note 3 this morning and when i updated the phone with all my settings google play started to install my apps
Half way through the phone rebooted and got stuck in a reboot cycle
I couldnt stop the cycle so ended up hard resetting it via volume up power and home (or was it volume down !)
I then found that non of my apps would install even manually i got error 920
I worked out why and removed the device from my play device list
I then installed app of my apps and rebooted the phone to make sure nothing was lurking in the memory after i had installed them
I got stuck in a cycle again and had to pull the batter
I replaced the battery and it carried on
I ended up taking my battery out for 10 mins and then it turned on normally
I tested again and once again it started the reboot cycle
I have spoken to clove technology who advised me to return the phone for a replacement which i have done
my question is has anyone had this issue ? any ideas what caused it ??
The phone was hot but not boiling hot .. i thought it might be a rogue app but it did it again on my next reset with no apps
Love the phone but dissapointed with the handset i got - fingers x the next one is perfect
Thanks in advance
Click to expand...
Click to collapse
I had a boot loop aswell.. but only while connected to a USB cable.. unplugged it and all was fine..
Sent from my SM-N9005 using Tapatalk 4

Fade777 said:
I had a boot loop aswell.. but only while connected to a USB cable.. unplugged it and all was fine..
Sent from my SM-N9005 using Tapatalk 4
Click to expand...
Click to collapse
My note 3 did it without the charger plugged in .
It was stock uk firmware completely untouched

I have the same issue. I have found that it is because of conflict between some apps (app), micro sd and sim card. If I put off the micro sd, its ok. If i turn on "Flight mode", its ok too. And when i have wiped my device it was ok too (with sd inserted) untill i had installed my apps (I have more than 300 of them, so its very difficult to identify, which of them causes this problem).
Hope together we will solve this problem

danushenko said:
I have the same issue. I have found that it is because of conflict between some apps (app), micro sd and sim card. If I put off the micro sd, its ok. If i turn on "Flight mode", its ok too. And when i have wiped my device it was ok too (with sd inserted) untill i had installed my apps (I have more than 300 of them, so its very difficult to identify, which of them causes this problem).
Hope together we will solve this problem
Click to expand...
Click to collapse
It's weird wonder what's causing it .... I wonder if it's an app
I've a new phone coming on Friday hope I have better luck
Never known an app cause a boot cycle

mancuk29 said:
It's weird wonder what's causing it .... I wonder if it's an app
I've a new phone coming on Friday hope I have better luck
Never known an app cause a boot cycle
Click to expand...
Click to collapse
Its not just an app fault. I think its because of a conflict between app-microsd-sim. I have installed all my apps to internal memory, and wthout sd or when turning on flight mode before rebooting (with sd connected) - its ok. But when sd is connected, all apps are instaled and 3g is on - it causes rebbot cycle.

danushenko said:
Its not just an app fault. I think its because of a conflict between app-microsd-sim. I have installed all my apps to internal memory, and wthout sd or when turning of flight mode before rebooting (with sd connected) - its ok. But when sd is connected, all apps are instaled and 3g is on - it causes rebbot cycle.
Click to expand...
Click to collapse
I'll test with installing all apps with no sad card
I'll report back
Thanks

I had the same issue and done a few tests.
What I can say is :
- when i used the phone for the first time there was no problem (SIM + SD CARD + 3G)
- when i updated the preinstalled apps (SIM + SD CARD + 3G) there was no problem
- once i installed all my apps reboot issue appeared.
I tried with or without SD CARD => No change
I tried with and with SD CARD but 3G off (Plane Mode) => No loop boot issue !
I thought maybe it was one of my apps so i restarted the phone in "Secured Mode", 3G on => reboot problem appeared again.
So this is a system (or maybe preinstalled and updated) app that's causing problem.
I think that only an updated firmware can resolve this.
One thing sure is that the booting time of this phone is really fast, about 10 sec after the Samsung logo.
So for now when i need to reboot i put the phone in plane mode first, expecting Samsung to correct this (I hope this is not an hardware issue or something fishy regarding the carrier zonning).
Anyway despite this issue i'am really glad to have this phone and haven't any regret buying it !

danushenko said:
Its not just an app fault. I think its because of a conflict between app-microsd-sim. I have installed all my apps to internal memory, and wthout sd or when turning on flight mode before rebooting (with sd connected) - its ok. But when sd is connected, all apps are instaled and 3g is on - it causes rebbot cycle.
Click to expand...
Click to collapse
Having the same problem...
Vodafone - SanDisk 64GB - apps internal mem

had the same problem too this method solved permanently. hope works for you guys too. I'm on stock non rooted Exynos SM-N900 GN3.
1- Backup your SD and External SD card
2- Format your External SD card without removing it from the phone.
3- Restart your phone in stock recovery mod
4- Wipe Data/Cache
5- Restart the phone .
---------- Post added at 01:15 AM ---------- Previous post was at 01:14 AM ----------
Don't forget guys you will lose all your data pics, everything!!!
Do it at your own risk!!!!

Taking the SimCard out works for me!
Nani said:
I had the same issue and done a few tests.
What I can say is :
- when i used the phone for the first time there was no problem (SIM + SD CARD + 3G)
- when i updated the preinstalled apps (SIM + SD CARD + 3G) there was no problem
- once i installed all my apps reboot issue appeared.
I tried with or without SD CARD => No change
I tried with and with SD CARD but 3G off (Plane Mode) => No loop boot issue !
I thought maybe it was one of my apps so i restarted the phone in "Secured Mode", 3G on => reboot problem appeared again.
So this is a system (or maybe preinstalled and updated) app that's causing problem.
I think that only an updated firmware can resolve this.
One thing sure is that the booting time of this phone is really fast, about 10 sec after the Samsung logo.
So for now when i need to reboot i put the phone in plane mode first, expecting Samsung to correct this (I hope this is not an hardware issue or something fishy regarding the carrier zonning).
Anyway despite this issue i'am really glad to have this phone and haven't any regret buying it !
Click to expand...
Click to collapse
THANX NANI !
I tried copying apps from external to internal.. no dice..
BUT this.. this works for me.. take sim card out boot phone up and put it in airplane mode.
Power down then insert sim card boot up.. presto.. boots properly..
If I forget to put it in airplane mode before reboot I just repeat this step.. works for me 100% of the time I tried it at least 5 times..
This will be fixed with a firmware update.. I too have a UK version... untouched.. imported.. I'm in Australia.

Fade777 said:
THANX NANI !
I tried copying apps from external to internal.. no dice..
BUT this.. this works for me.. take sim card out boot phone up and put it in airplane mode.
Power down then insert sim card boot up.. presto.. boots properly..
If I forget to put it in airplane mode before reboot I just repeat this step.. works for me 100% of the time I tried it at least 5 times..
This will be fixed with a firmware update.. I too have a UK version... untouched.. imported.. I'm in Australia.
Click to expand...
Click to collapse
we shouldnt have to do this , it should work out of the box without trying to get it to reboot without the loop
not impressed but hope samsung fix this asap
i have my second handset coming tomorrow , im going to install all of my apps on my handset before i install my memory card and see if that sorts it without the boot loop .. if not its going back for a refund and im getting something else (Not sure what else as nothing beats this beast)

Question for you guys and ladies who are having the issue what size memory card are you using ??
Notice that henklbr is using a 64gb memory card ... is everyone else ??
wonder if its an issue with the memory card size ??
another question did you all hve your memory card in when you were installing apps ??
has anyone tried to install without the card and then put it in once installed
i wonder if its to do with some of the apps going onto the memory card
its damn annoying and i hope samsung hurrys up and sorts it as i dont want to jump through hoops to restart my expensive smart phone

fethi2 said:
had the same problem too this method solved permanently. hope works for you guys too. I'm on stock non rooted Exynos SM-N900 GN3.
1- Backup your SD and External SD card
2- Format your External SD card without removing it from the phone.
3- Restart your phone in stock recovery mod
4- Wipe Data/Cache
5- Restart the phone .
---------- Post added at 01:15 AM ---------- Previous post was at 01:14 AM ----------
Don't forget guys you will lose all your data pics, everything!!!
Do it at your own risk!!!!
Click to expand...
Click to collapse
I am not rooted , do i wipe data and cache in the power up menu (power, home and volume up (or is it down) ???
never been rooted so have never seen wipe data cache before if you can help

I am not rooted too so you have to follow these steps
1- take the battery out ( just to make it happen correctly for next step)
2- Hold down the power + Vol. down + home button till you see samsung logo
3- Let go all the buttons and you will see a screen in black lying down android with exclamation mark on belly
4- From there you will have to move down the cursor with vol. down button and when the cursor is on wipe data / cache push the power button.
5- Say yes with the same type movements
6- Now you formatted your whole system and delete everything
7- Hope works for you and enjoy..
mancuk29 said:
I am not rooted , do i wipe data and cache in the power up menu (power, home and volume up (or is it down) ???
never been rooted so have never seen wipe data cache before if you can help
Click to expand...
Click to collapse

mancuk29 said:
I got my gorgeous note 3 this morning and when i updated the phone with all my settings google play started to install my apps
Half way through the phone rebooted and got stuck in a reboot cycle
I couldnt stop the cycle so ended up hard resetting it via volume up power and home (or was it volume down !)
I then found that non of my apps would install even manually i got error 920
I worked out why and removed the device from my play device list
I then installed app of my apps and rebooted the phone to make sure nothing was lurking in the memory after i had installed them
I got stuck in a cycle again and had to pull the batter
I replaced the battery and it carried on
I ended up taking my battery out for 10 mins and then it turned on normally
I tested again and once again it started the reboot cycle
I have spoken to clove technology who advised me to return the phone for a replacement which i have done
my question is has anyone had this issue ? any ideas what caused it ??
The phone was hot but not boiling hot .. i thought it might be a rogue app but it did it again on my next reset with no apps
Love the phone but dissapointed with the handset i got - fingers x the next one is perfect
Thanks in advance
Click to expand...
Click to collapse
It happened to me exactly as well.
I turned Off bluetooth, turned on again, and it stopped the problem ...

claudioita said:
It happened to me exactly as well.
I turned Off bluetooth, turned on again, and it stopped the problem ...
Click to expand...
Click to collapse
Do u have a memory card in ? If so what size ? If u did , did u install your apps with the card in ?
I wonder if it's a memory card issue

As there's not boot loop on "plane mode", I tried to reboot with "plane mode off" but without the SD Card => phone goes in boot loop.
So I tried withoud the SD Card and without the SIM Card => phone made 2 reboot before being able to stabilize.
So, after a hard reset, there's no issue even with SD card and SIM inserted ... But after software update and apps installed, phone goes insame ...
As SIM Card and SD Card are using the same slot, maybe there a "memory conflict" ... Something that could be related to the firmware (as from a fresh start there's no problem).

Nani said:
As there's not boot loop on "plane mode", I tried to reboot with "plane mode off" but without the SD Card => phone goes in boot loop.
So I tried withoud the SD Card and without the SIM Card => phone made 2 reboot before being able to stabilize.
So, after a hard reset, there's no issue even with SD card and SIM inserted ... But after software update and apps installed, phone goes insame ...
As SIM Card and SD Card are using the same slot, maybe there a "memory conflict" ... Something that could be related to the firmware (as from a fresh start there's no problem).
Click to expand...
Click to collapse
Something isn't right .. We shouldn't have to use flight mode to reboot
By the luck of it flight mode is the only safe way to do it.

Can u guys update which memory card and sim your using ,, wonder if issue with certain cards
I'm using 3uk sim and 64gb samsung sd