For those of you having trouble getting kies (on pc) to connect with tab try turning of any locks you have set for the lock screen you may have. It sounds stupid but it worked for me so may work for others.
Related
Had my XDA Exec for a week now and its great until I try and do any thing computer related.....
only managed to get it to sync once and that was just luck, sometimes even when active sync says not connected I can still explore but wont sync but this happened only a couple of times?
the message says:
CRITICAL COMMUNICATIONS SERVIES HAVE FAIL TO START, TRY RESETTING THE MOBILE DEVICE, AND CONNET AGAIN.
which i have done loads of time including hard resets!
I had none of these troubles with my ipaq!
Tried:
uninstalling active sync (NOW 4.1)
turning off firewall
soft resets
hard resets
rom update (luckly done it the one time it did sync)
Calling O2 - dead loss tried to get me to call a premium rate number!!
Tried Microsoft’s sync 4 help page - this is when i got it to work the once, i opened properties in networks and checked and uncheck the box's and just seamed to come to life didn’t change any thing??
Tried it since and nothing happens?? Must have some thing to do with this but no luck so far..............
The second problem is TomTom 5 put on sd card put in xda and and it fires up for one second then nothing? Does the same when I open from PDA?
Ahhhhhhhh! its driving me crazy!!!!
sorry to go on but I desperately need help as don’t want to send it back?
Sorry also am I correct in saying you get a 2 week cooling of period with o2 so could send back with in this time and cancel contract?
@glen
did you try to install the latest 4.1 with the firewall switched-off?
What firewall s/w are you using?
(remember to uninstall all previous versions)
yes already had it running and used with ipaq 2210 and worked spot on!
and as mentioned fire wall is turned off
What firewall(s) are you running? I take it that when you say you switched your firewall off you also mean the WIndows firewall as well? What messages do you get when you plug it in? USB device not recognised or something, or does it not react at all?Have you tried trying to connect through Bluetooth, or by using a different USB port on your PC? If so and it still isn't working, there might be a fault in which case return it!
Fin
Also, sorry if its a silly question, but you have got at least Outlook 2002 on your PC?
pretty sure i have willcheck later? whys that?
It's just that if your device is connected (you can explore it etc) there doesn't appear to be a connection problem, the problem seems to be with synchronization, for which Outlook 2002 (or later) is needed. Maybe I'm barking up the wrong tree, but I had a similar problem when i tried to sync my Exec to my laptop (which only runs Office 2K) I had to install 2K2 from the disc which came with the Exec and all was fine.
At work I get a similar problem.
When I sync with the PC I need to start outlook first before connecting via usb, or else it comes up with an error and only allows me to explore the device.
At home it seems to work ok.
For me at work I think its down to activesync trying to do its thing before outlook has properly loaded.
i dont think this is the problem as i sure i have the xp pro version but will check when i get home...
but saying that the exec connets fine at work?
but thats windows 2k
On mine here are my observations and what I did:
1) I deleted poutlook.ink from the start up folder. This seem to help and at the same time reduces any notification errors after a soft reset which I noticed occurs if I have either sadaemon.ink and poutlook.ink on the start up folder. As of now I only have handymenu.ink in there, a program that I use to launch some system applications.
2) I also noticed that for my computer to recognize my EXEC, I need to plug it in when it is OFF. If I plug it in when it is ON, I get the message device not recognize. If I forgot and plug my EXEC while it is ON, definitely, the message device not recognize appears, so I just disconnect my EXEC from the USB cable. Then turn my device OFF by pressing the power button and plug it back to the USB cable after 10 seconds.
3) Remember not to connect your EXEC immediately via USB cable if you just closed the screen and assume it is already OFF. You have to make sure your EXEC is OFF by turning it OFF using the power button or at least you have exceeded your set time for device activity while on battery power.
4) If however after all these precautions and I still get that message device not recognize, which I seem to experience 1 in 50 tries. I just disconnect my EXEC from the USB cable, make sure I turn it OFF using the power button and plug it back in.
5) I also ONLY experienced this problem to have occured after I upgraded my radio version to 1.06.00. BUT this is a small price to pay for the added benefit of that upgarde.
With these in mind, I always connect without any problems. The message device not connected, I only experience 1 in 50 tries, so I am happy with that.
checked outlook and i have 2002 sp3, going to try the over thing mentioned
tried all those tips and i still get the same message:
CRITICAL COMMUNICATIONS SERVIES HAVE FAIL TO START, TRY RESETTING THE MOBILE DEVICE, AND CONNET AGAIN.
which i have done loads of time including hard resets!
I had none of these troubles with my ipaq!
Is your USB cable plugged directly into your PC? I have had problems syncing before when my device was plugged in through my monitor instead of directly.
Thanks chaps i sorted it at last!!! only took 2 weeks!!!
it was the firewall after all just turning it of was not enough uninstalled it the got norton and set up prop as on microsoft web sight.
job done!
just got to sort tomtom prob now, but brought step by step instrucions of ebay for a fiver!!
looks like a rip of but had bits of the guy before so figures crossed!
if any good ill post up here........
i've been searching around many forums for the past week and cant seem to find the answer. My mda connects to active sync for like 3 days and suddenly stops working. My computer recognizes the mda and you could hear the sound but active sync doesnt. The freen wheel keeps spinning and says connecting . Everytime i do a hard reset it connects for a quick minute and then it stops. I tried installing a fresh copy of windows and still it wouldnt work. Ive installed and reinstalled active sync about 10 times and still nothing.
update i have noticed that its starts doing the spinning wheel thing when a big G appears at the top of the screen
the g means its on gprs, usually so shouldnt be whats causing it.
do you have any firewalls installed? when you plug in your vario its connection to the computer emulates a network connection so your vario can see the internet when plugged into the pc for example.
its possible that your firewall is blocking it, so try disabling and see if it helps.
as for why it might work then not work, im not sure, maybe something about what active sync does might trigger some kind of attack detection.
hope this helps
Hi everyone,
today i noticed that i'm no longer able to connect usb via disk-emulation, when i had a activesync connect first. Immediately after a soft-reset it works fine, but once connected as activesync, im unable to switch back to disk without resetting. When i try to change settings via system/connections the device gives me the colored ring of wait, but nothing more happens.
Not sure if its related to the HTC patch i installed recently, but im sure that it worked before. As i did other modifications as well im not sure if thats the real reason.
Anyone else stumbled upon that? Would be interested how your devices behave.
any ideas?
Hi all,
Running DCD rom. I have disabled activesync from auto starting via a reg edit on the phone. I have also downloaded ActiveSync Toggle for XP to disable ActiveSync from autostarting.
My phone still continues to connect causing the device hard found sound to constantly go off during the day numerous times. What a HUGE annoyance! I am wondering how can I disable all active connections that would cause the computer to ding every X amount of minutes indicating that new hardware has been found?
I have tried everthing and dont believe there is a way... lol
Hi All
I searched the Forum but couldn't find a solution to this problem.
1. Came back form holiday yesterday - synced up my HD" with Outlook no problem
2. Tried to do it this morning. By the normal 'connect PC' option didn't come up and activsync icon didn'tr light up on PC
3. Rebooted HD2 and PC..no change
4. Tried to repair/reinstall activ sync, but towards the end of the repair it says 'there was a network error reading from file 'setup/msi'. Guessing that the file may be corrupt, I downloaded it again..same problem..so I can't repair or reinstall
5. There is definitely a connection of some sort as the HD2 begins to charge when connected
Bottom line is that the HD2 is not syncing - and I can't figure out why not.
Any advice appreciated...
Thanks
Do you have a Norton (Symantec) firewall installed? I’ve found that the Norton product can interfere with ActiveSync.
Active Sync not working
Good point..but no. I have AVG installed (and everything was working OK yesterday)
Spooky thing is, I have managed to uninstal, reinstal and reboot..and it still won't show that it's connected with AS even though there is a connection of some kind, cos the device is charging.
Steve
ActiveSync is just a bit crap. It'll do this occassionaly, so if you use it a lot then get used to it.
A restart of the phone, whilst the USB cable is not plugged in, usually does the trick. Only plug it in again when it's fully started.
Also, try setting the AS connection to not allow USB connections, unplugging and plugging back in, and then setting it to once again allow USB connections.
Just messing with it like that usually works for me. Like I said, it's just a bit crap.
Activ Sync
Yeah, I seem to recall I had this problem a while back - I'll faff around with the settings and see if it makes a difference
Steve
stevep said:
Good point..but no. I have AVG installed (and everything was working OK yesterday)
Spooky thing is, I have managed to uninstal, reinstal and reboot..and it still won't show that it's connected with AS even though there is a connection of some kind, cos the device is charging.
Steve
Click to expand...
Click to collapse
Well if johncmolyneux's suggestions don't work then try disconnecting your phone from the PC, restarting both, disconnecting the PC from the network, disabling the firewall element of AVG (if it has one) and then connecting the phone to the PC again.
If that doesn't work I can only suggest removing ActiveSync, totally shutting down your PC, starting up, then re-installing ActiveSync.
I had a similar problem but I was able to narrow it down to Norton in the end but it's a real pain when you don't know why it won't work.
Good luck with this.
I also occasionally was not able to connect with Active Sync, but rebooting the HD2 always fixes that issue. You said that this did not helped you, so try messing with the settings on Active Sync, like johncmolyneux said, also try when plug the usb cable into the device by default it asks you what kind of connection you're establishing (Active sync, data transfer and internet sharing) - try using data transfer, if it connects, unplug and connect it again, this time use active sync.
Reinstall activsync and Try to disable faster data Synchonization on HD2
Active Sync not working (solved)
That'll teach me to not check the obvious! - It turned out that the cable had developed a fault. I changed the cable and it's now OK.
Case closed.
Steve