ok so i bought a leather flip wallet for my streak heres link
http://www.ebay.co.uk/itm/190596988332?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
anyway, so when i get a call or make a call, my screen goes black and no matter what i do i cant get it ack on, the only way to get screen back is to remove from case as soon as i do it comes on again , is there a solution for this? how can a leather case cause this is it something to do with the magnets on the case?
i have no other issues other than that one which is why im kinda stumped as to whats causing it
any ideas would be appreciated
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There is a possibility that the Dell Streak 5 has a proximity sensor that is being covered or activated by the new leather cover you've bought.
Seems logical, but it's worth checking up on.
Sent from my Dell Streak 5 Hybrid using XDA App
Well i also have a carbon fibre skin on it and the case doesnt cover anymore than the skin, so dont think its a proximity sensor, thanks for reply though
Sent from my Dell Streak using xda premium
I have an Otterbox case on mine, the holes for the sensors have been very carefully designed, despite the thickness of the thickness of the case, and it is very thick indeed. The holes are designed like funnels so that the outer edges are wider than the inner edges. I strongly suspect this was done because the sensors that blank the screen when it is close to your face is very sensitive. I've experimented with holding it to my face, I'm sure the case you got is fooling the sensors as it must be slightly covering one of them.
It seems the most logical answer.
Sent from my Dell Streak 5 using the XDA Premium App.
i can see where your coming from witht that, but it doesnt cover the sensor at all, the weird part is, if i pull it half way out my case it does cover the sensor but the case then screen back on lol
Got a pic of the case?
From the picture in the link in the first post, the cut out doesn't look like it extends far enough to uncover the proximity sensor. The proximity sensor is next to the front facing camera.
Just my opinion from a poor picture. If it works out of the case but not in the case, logic would dictate that the case is the problem.
kraz
I should have said "better picture" but in reality I didn't look at the link.
Related
Hope my experience can help someone!
Just bought G Note and a flip cover (not original one) in order to protect it as much as possible!
After some usage, i noticed circular area of the screen where S-Pen was not working! Started in reading about calibration issues, but nothing solved my problem...I therefore decided to wait until official ICS and, if problem still existing, to send phone to repair center
Searching every day on internet, I finally found the reason of my issue.....the magnetic closing clip of the cover (5-6 mm of diameter!)
It seems also clearly stated into Samsung's user manual....
Immediately removed the cover and after 5min..NO PROBLEM ANYMORE AT ALL...
These the very good point....actually the magnetic cover for all type of phone is not recommended!! It will effected our phone....
Sent from my GT-N7000 using xda premium
im using a kalaideng magnetic book cover for over a month with no problems.. whats ur cover? can u send a pic?
popo72 said:
Hope my experience can help someone!
Just bought G Note and a flip cover (not original one) in order to protect it as much as possible!
After some usage, i noticed circular area of the screen where S-Pen was not working! Started in reading about calibration issues, but nothing solved my problem...I therefore decided to wait until official ICS and, if problem still existing, to send phone to repair center
Searching every day on internet, I finally found the reason of my issue.....the magnetic closing clip of the cover (5-6 mm of diameter!)
It seems also clearly stated into Samsung's user manual....
Immediately removed the cover and after 5min..NO PROBLEM ANYMORE AT ALL...
Click to expand...
Click to collapse
Thanks for the Info Mate!
It must be a particularly strong magnet on your case. I've been using mine trouble free as well.
How you determine if the case you are looking at has a strong magnet or not is another question...
Zuber
...attached you can find the incriminated cover (color is because Note is from my girlfriend ....even if I have G-Note too!!)
As you can see the magnet (I have removed it from the cover) is not big (thickness is something like 1mm). Approaching it to steel, it starts in exercising force at approximately 0.5cm!
As additional info, no problems were existing by writing with fingers! The issue is with S-Pen because the magnet interfere with it!
Here also the link where I could find my way out!....
....sorry..it seems it is forbidden to post external links!.....
I'm attaching an additional picture from this site with issue similar to my one, but bigger area (mine was something like 1.5 cm and located exactly on top of the clip)
I would definitely agree with that! I bought a quite expensive ZENUS cover purposely because it has a button on the front and not a magnet. Unfortunately there's a magnet at the back which is used to keep the stand at its place. 2 days after starting to use this cover I got s-pen problems presented exactly at the same screen area where the magnet was located. Lines got thinner and deviated at this area, so I had to rip off the magnet and replace it with Velcro. All problems are gone now.
have a Zenus too
Hi,
I bought a Zenus too, and I'm using it since February.
The magnet is quite small, never had any issues.
Can't post pictures, but its a kaki coloured brown, fake leather, and some stripes.
regards Ambu
http://kalyf-bg.com/sgp-galaxy-note-gt-n7000-masstige-color-edge-diary-series-black.html
That's the one I got. Unfortunately I did't take screenshots of the display issue but it was located at the lower left part of the screen - just where the magnet sits at the back. The defect: nothing when trying to draw something over or fusiform deviation of the lines drawn in this area (when pressing harder) - just like the shape of a magnetic field...
p.s. as popo72 said - no problems when drawing with fingers.
could these cases hardbrick our note!?!? XD
popo72 said:
...attached you can find the incriminated cover (color is because Note is from my girlfriend ....even if I have G-Note too!!)
As you can see the magnet (I have removed it from the cover) is not big (thickness is something like 1mm). Approaching it to steel, it starts in exercising force at approximately 0.5cm!
As additional info, no problems were existing by writing with fingers! The issue is with S-Pen because the magnet interfere with it!
Here also the link where I could find my way out!....
....sorry..it seems it is forbidden to post external links!.....
I'm attaching an additional picture from this site with issue similar to my one, but bigger area (mine was something like 1.5 cm and located exactly on top of the clip)
Click to expand...
Click to collapse
Id say get another cover, the one i bought seems to have a weak magnet, just enough to hold it in place when closing. no problems whatsoever. you can get it for around 15 euros on the net if its to your liking.
here are the available colours:
Even a weak magnet will throw the compass off
I was using one until now.... thanks
Sent from my GT-N7000 using xda premium
Xnnn!!! said:
could these cases hardbrick our note!?!? XD
Click to expand...
Click to collapse
I hardbricked my dog using these cases.. xd
Thanks for the info TS
Sent from my GT-N7000 using XDA
Thanks for the Info
ditch the flip cases... the note is beautiful as it is... bare naked
as for the fear of scratching the screen... i for one had doubts when i first got my note but i've had mine for 2 months now without a screen protector and not a single scratch...
i don't take special care with my note and i treat it as i would any other phones i've had... it goes in my pocket with keys and coins but so far no scratches.. makes me wonder other posts which says they scratched their screens so easily...
i'm happy with with my gorilla glass...
scarlet_sg said:
ditch the flip cases... the note is beautiful as it is... bare naked
as for the fear of scratching the screen... i for one had doubts when i first got my note but i've had mine for 2 months now without a screen protector and not a single scratch...
i don't take special care with my note and i treat it as i would any other phones i've had... it goes in my pocket with keys and coins but so far no scratches.. makes me wonder other posts which says they scratched their screens so easily...
i'm happy with with my gorilla glass...
Click to expand...
Click to collapse
...I could agree..in principle...BUT you are missing a small particular...have you ever seen what is inside a women handbag?..I think even gorilla glass will have problems.
popo72 said:
...I could agree..in principle...BUT you are missing a small particular...have you ever seen what is inside a women handbag?...
Click to expand...
Click to collapse
HAHAHA So true!!!
gnikolakis said:
Id say get another cover, the one i bought seems to have a weak magnet, just enough to hold it in place when closing. no problems whatsoever. you can get it for around 15 euros on the net if its to your liking.
here are the available colours:
Click to expand...
Click to collapse
THX!
Nice ones!
2020?
Anyone else have this problem?
I go into dialler, choose number, then choose "call xxxxxxxxx" and then screen goes off whilst the call is being made.
No matter whether phone is flat on the desk or utpo my ear, makes no difference and it wont come back on!!!
Same when receiving calls. I swipe to accept, the screen goes off.
In both instances, the only time the screen comes back is when the other end hang up, then I have to press the power on to get back to the lockscreen.
Very bothersome, any ideas?
Anyone?
Wondering if an app is causing me bother?
As I'm also seeing the phone display the lock screen from time to time for no reason without me touching the power button.
Sent from my Nexus 4 using xda app-developers app
Do you have a screen protector on you nexus? I had to take mine off because i caused the exact problem your having. As soon as I took it off the problem went away. So if anyone gets a screen protector make sure it has a cut out for the prox sensor.
Haven't had this problem.
It's a more or less common problem since phones turn themselves off during calls when held to the ear.
Sometimes the proximity sensor is just wrong calibrated or something like a screen protector prevents it from functioning correctly.
You can recalibrate the sensor with certain apps. If I'm not completely mistaken, there are some in the market.
Mine did it too, I was on a call, the conversation was done, and I wanted to end the call , but the phone stayed black...
as if the proximity sensor was not working.
I had to press the power button to get back to the dialer.
Actually happened to me the first time today like 2 hours ago.
My mate had this problem. Turned out it was just the screen protector fooling the proximity sensor. Job done
CURED.
Crap screen protector.......... took it off, job done!! :laugh::laugh::laugh:
Thanks everyone.
zarch1972 said:
CURED.
Crap screen protector.......... took it off, job done!! :laugh::laugh::laugh:
Thanks everyone.
Click to expand...
Click to collapse
Crap. Are the good screen protectors leaving holes open for the sensors? My $3 eBay one did not and I'm having issues as well.
zarch1972 said:
CURED.
Crap screen protector.......... took it off, job done!! :laugh::laugh::laugh:
Thanks everyone.
Click to expand...
Click to collapse
What brand of screen protector were you using? I ordered xo. Hope it works fine.
My SGP screen protector only had a cut out for the camera and covered the prox sensor. I had to remove it.
I'm sure once SGP figures it out they will make cut outs for their nexus 4 screen protectors.
Sent from my Nexus 4 using Tapatalk 2
_Opiate_ said:
My SGP screen protector only had a cut out for the camera and covered the prox sensor. I had to remove it.
I'm sure once SGP figures it out they will make cut outs for their nexus 4 screen protectors.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
what's the best way to 'fix' these. hole punch?
dwd3885 said:
what's the best way to 'fix' these. hole punch?
Click to expand...
Click to collapse
X acto knife. Carefully.
Yeah i had the same issue with my SGP. I just out the slot with a scalpel (hey i have them available to me and its better than an exacto knife).
Anyways, i contacted their support to report the issue (not because i wanted my money back or anything). I asked them to let me know when they retooled the protector and then maybe they could send me a replacement. Instead they are sending me another package for free. I swear no one reads/pays attention to things. i don't want more protectors that are not professionally cut, but whatever.
My SGP also has this problem. I sent a email and will see what they say.
I've got the same problem with my cheap eBay protector too. But I also have one on order from Skinomi, and I just emailed them to ask if they have the cut out or not...good news:
"Yes! We have finalized the Skinomi film designs for the LG Nexus 4 and it does indeed include a cutout for the proximity sensor."
Sent from my Nexus 4 using xda premium
Same problem with BestSkinsEver
Yup, i was panicking that this was going to be a hardware issue but if i peel back the corner of my skin from BestSkinsEver, the issue goes away.
I've emailed them to see what they have to say about it.
Tiredad said:
Yup, i was panicking that this was going to be a hardware issue but if i peel back the corner of my skin from BestSkinsEver, the issue goes away.
I've emailed them to see what they have to say about it.
Click to expand...
Click to collapse
I was just about to worry until I read your post. I've now contacted BestSkinsEver as well. Taking off the screen protector fixed the issue.
I am having issue, no SCP . Just putted into my brand new Bumper case and the earpiece and proximity not working
_Opiate_ said:
Do you have a screen protector on you nexus? I had to take mine off because i caused the exact problem your having. As soon as I took it off the problem went away. So if anyone gets a screen protector make sure it has a cut out for the prox sensor.
Click to expand...
Click to collapse
This works. I had the same problem and cutting off the upper left corner of the screen protector fixed it. Buy a better quality screen protector next time.
Hi everyone, recently i bought from a friend a n4 with replaced front screen after cracked digitizer. The proximity sensor was not working causing the screen to stay black during making/receiving a call. I googled it and found out it is a pretty common issue after screen replacement and the only workaround was to put some very thin clear tape or a small piece from a screen protector, between the front glass and the proximity sensor. I tried that for a fair amount of time but with no luck. So i tried to put the small rubber piece that covers the light and proximity sensor the opposite way. Now the bigger hole of this rubber piece is on the small sensor (proximity) and the small hole is on the big sensor (light). It worked right away and still works great after a month, The light sensor seems to work fine as well. Confirmed working from another guy as well. So i hope this helps whoever facing same problem after screen replacement. :good:
Sp_Ark said:
Hi everyone, recently i bought from a friend a n4 with replaced front screen after cracked digitizer. The proximity sensor was not working causing the screen to stay black during making/receiving a call. I googled it and found out it is a pretty common issue after screen replacement and the only workaround was to put some very thin clear tape or a small piece from a screen protector, between the front glass and the proximity sensor. I tried that for a fair amount of time but with no luck. So i tried to put the small rubber piece that covers the light and proximity sensor the opposite way. Now the bigger hole of this rubber piece is on the small sensor (proximity) and the small hole is on the big sensor (light). It worked right away and still works great after a month, The light sensor seems to work fine as well. Confirmed working from another guy as well. So i hope this helps whoever facing same problem after screen replacement. :good:
Click to expand...
Click to collapse
This worked for me too, thank you very much for the tip! I would never come up with this solution by myself, really tried everything without success before finding your post! :good:
Sp_Ark said:
Hi everyone, recently i bought from a friend a n4 with replaced front screen after cracked digitizer. The proximity sensor was not working causing the screen to stay black during making/receiving a call. I googled it and found out it is a pretty common issue after screen replacement and the only workaround was to put some very thin clear tape or a small piece from a screen protector, between the front glass and the proximity sensor. I tried that for a fair amount of time but with no luck. So i tried to put the small rubber piece that covers the light and proximity sensor the opposite way. Now the bigger hole of this rubber piece is on the small sensor (proximity) and the small hole is on the big sensor (light). It worked right away and still works great after a month, The light sensor seems to work fine as well. Confirmed working from another guy as well. So i hope this helps whoever facing same problem after screen replacement. :good:
Click to expand...
Click to collapse
only one thing : 1.000.000 Thanks. It worked for me too .... I spent so many hours to fix that shi#&*.. with no success and your tip is WORKING in less than 5 secondes ... !!!
you made my day.... good job ...
I just wanted to give a quick thanks to the OP of this thread.
I just did a mass purchase of screens from HK to fix 4 phones.
3 Nexus 4's and 1 Optimus G lcd / digitizer / frames replaced and the proximity sensor would not work on any of them. After much assembly and disassemble I found this thread.
The quick fix of turning the rubber gasket to the wrong holes on the sensor fixed them all! I dont know why it works, but it does work!
They all now work perfectly.
I used: Proximity Sensor Finder for troubleshooting while trying to find a fix and verify the fix.
Worked for me too. Thanks OP!
i have this problem too can please someone post some photos?
effry said:
i have this problem too can please someone post some photos?
Click to expand...
Click to collapse
This is the video I followed, it shows it pretty clearly: https://www.youtube.com/watch?v=AZDAIgwbXk4#t=522
effry said:
i have this problem too can please someone post some photos?
Click to expand...
Click to collapse
maxwelldiamonds said:
This is the video I followed, it shows it pretty clearly: https://www.youtube.com/watch?v=AZDAIgwbXk4#t=522
Click to expand...
Click to collapse
That would be correct, if you follow the steps on that video with regards to the proximity sensor, it would be installed correctly and the holes would line up perfectly between the gasket and sensors. However, that doesnt seem to work, you want to now install with the tab facing the other way, you will now see that the holes do not line up correctly and the gasket is partially covering the sensors, dont panic, that is what you want it to look like. Now put it back together, download a proximity app and make sure it works.
This fix worked for me too.
Thank you so much!
It works! Fixed! Thanks
Hi guys,
sorry to OT in this thread, but seems related.
After changing the position of the rubber thing, the proximity sensor works fine, but the light sensor reports values between 0 and 80lux, and I think it's wrong since it goes up to 10000lux.
Is this a problem of -again- the rubber part, or maybe it's just my screen that comes with a faulty light sensor?
Thanks!
MajinJoko said:
Hi guys,
sorry to OT in this thread, but seems related.
After changing the position of the rubber thing, the proximity sensor works fine, but the light sensor reports values between 0 and 80lux, and I think it's wrong since it goes up to 10000lux.
Is this a problem of -again- the rubber part, or maybe it's just my screen that comes with a faulty light sensor?
Thanks!
Click to expand...
Click to collapse
Probably it's the rubber part. Just try without it to see what values you get. If it works then you might have to try make the hole a bit wider. My light sensor worked ok after this fix, but wasn't as sensitive as it should, played a bit with lux and auto brightness settings (any custom rom have such settings - there are some apps as well or xposed framework + gravity box) solved everything.
Sent from my LG-LS980 using Tapatalk
same issue
can someone please tell me where to buy this rubber part because it's missing on my n4, probably lost during screen replacement, i looked on line for supplier i couldn't find one, even on ebay. thanks.
Sp_Ark said:
Probably it's the rubber part. Just try without it to see what values you get. If it works then you might have to try make the hole a bit wider. My light sensor worked ok after this fix, but wasn't as sensitive as it should, played a bit with lux and auto brightness settings (any custom rom have such settings - there are some apps as well or xposed framework + gravity box) solved everything.
Sent from my LG-LS980 using Tapatalk
Click to expand...
Click to collapse
Thanks for the idea, man. As soon I will have some spare time I will try..
dihcar said:
can someone please tell me where to buy this rubber part because it's missing on my n4, probably lost during screen replacement, i looked on line for supplier i couldn't find one, even on ebay. thanks.
Click to expand...
Click to collapse
The only suggestion pops up in my mind is to buy a "very broken" nexus 4 on ebay, but it could cost you so much money that I am not sure it worth it..
It works! Thanks ! You are amazing !
dihcar said:
can someone please tell me where to buy this rubber part because it's missing on my n4, probably lost during screen replacement, i looked on line for supplier i couldn't find one, even on ebay. thanks.
Click to expand...
Click to collapse
To find only the rubber part as a listed product is impossible. You should search for n4 proximity sensor as a spare part and ask the seller if he can send only this rubber thing. If you plan to buy a proximity sensor you should double check that this rubber is included, cause usually is not, but iv seen listings that already have it at their photos.
Sp_Ark said:
To find only the rubber part as a listed product is impossible. You should search for n4 proximity sensor as a spare part and ask the seller if he can send only this rubber thing. If you plan to buy a proximity sensor you should double check that this rubber is included, cause usually is not, but iv seen listings that already have it at their photos.
Click to expand...
Click to collapse
Yeah I found out it cannot be bought anywhere. Right now I'm using proximity screen off app until I can do something about it.
dihcar said:
Yeah I found out it cannot be bought anywhere. Right now I'm using proximity screen off app until I can do something about it.
Click to expand...
Click to collapse
There is a proximity off xposed module
Sp_Ark said:
There is a proximity off xposed module
Click to expand...
Click to collapse
It's not working on my rooted n4, can't open it.
---------- Post added at 05:53 PM ---------- Previous post was at 05:50 PM ----------
Sp_Ark said:
There is a proximity off xposed module
Click to expand...
Click to collapse
It's not working on my rooted n4, can't open the app.
Have you ever used xposed before? You have to enable the module via xposed settings and then reboot. Then the app should start.
When setting down it down on on its back on the table, can anyone see what its resting on? Is it resting on the camera glass? I ask because I don't want to get that all scratched. Any input would be cool.
I often wondered this. I never fully understood why they make the camera in the position is in because of scratching. I'd anything or would be better I'd they placed the camera so it was inside the casing or maybe make a cover over it or something.
I have a case that places the camera inside tooth l though, so it's not a major issue.
Sent from my SM-G900F using xda app-developers app
i always always place my phone face down no matter where i put it , it protects the screen and i can hear my notifications and ringer a lot louder with the speaker facing upwards i do have a case on mine so only the lip of the case touches the surface and never the screen.
tangoboyz said:
When setting down it down on on its back on the table, can anyone see what its resting on? Is it resting on the camera glass? I ask because I don't want to get that all scratched. Any input would be cool.
Click to expand...
Click to collapse
If you're really worried about it, you can buy hard case so both sides will be protected. Even if you place your phone facing down or up, it's still the case that will touch the surface.
Does anyone know where the proximity sensor on the Nexus 6p is located? I just received a tempered glass screen protector and just wanted to make sure it is not blocking it and cause problems.
pimpol10 said:
Does anyone know where the proximity sensor on the Nexus 6p is located? I just received a tempered glass screen protector and just wanted to make sure it is not blocking it and cause problems.
Click to expand...
Click to collapse
I was wondering this same thing - this screen protector would seem to indicate a positioning of just under the right side of the top speaker, but I can't seem to see anything in product images...
Edit: I don't have one in person (yet!), but in this image, if you super zoom in on the right side of the top speaker, you can almost make out a sort of circular shape in the background of the speaker cutout....I wonder if that could be something??
Not trying to be a smart @$$, but what if you call your voicemail and hold the phone normal and wave your hand slowly right to left across the top until it blacks out. That'll give you a good starting point to find it...
It is below the right side of the speaker as your link indicates. This one "Supershieldz Tempered Glass Screen Protector for Huawei (Google) Nexus 6P - Retail Packaging" (I can't post links yet) on amazon shows a cutout that goes further down the phone, which matches what I see on my phone better.
I bought a tru sheild one off amazon, can't post link.. because it appears its no longer on there.. But my screen goes black as soon as I place a call, and won't come back until the call is over.. which totally sucks.. I have it set up so I can use the power button to end the call... I'm going on vacation, so I have to deal with that until I can buy one that doesn't cover the sensor.