Some people have been looking for a way to do this, I may have stumbled upon something. Anyone with proper know how, feel free to correct me, or offer your 2 cents...
Story goes like this...
I was on the train the other day and was going through my application list and clearing data used by the apps. When I got to Google Apps, I saw that there was 16K of memory there, so I said what the heck-CLEAR!
When the screen refreshed I was prompted for username and password. Apparently this cleared my credentials from the phone. So I input the credentials and hit sign in even though I was underground and didn't have a signal, thinking it would push the credentials when I got a good connection.
NOPE!
Instead, the screen would not lock itself and I proceeded to get errors that the android home screen had crashed. Multiple reboots and sign ins with and without sim card or memory card, uninstalled all my apps, nothing worked. Even booted into safe mode to try troubleshoting, still nothing. Hitting the END button simply turned the screen off, hitting it again turned it back on.
I eventually doing a factory wipe from the recovery screen and then all was well.
I may be the only one this has happened to but just in case you get jumpy and start clearing app data--- WATCH OUT FOR THE GOOGLE APP DATA!!!
This is exactly why I have my G1's NAND chip backed up. If somthing goes wrong, I can just recover from that.
I have my G1's NAND chip backed up
Click to expand...
Click to collapse
Can you explain a bit more about that?!
I know this might not be a 6P specific problem, but I thought this might be the right place to post anyways. Please move the thread if you find a better place.
So I had to change the password on my Google account, couldn't for my life remember the "new" one I apparently change to a month ago. I did this on my computer. Then a triangle appeared in the top left corner of my 6P, telling me I need to re-sig in on my device because changes had been made. All fine and dandy so far. So I do the verification thingy, the one where you enter your new password for the account.... And nothing happened. I see the "Checking Info" screen for like two seconds, then it disappears and nothing happens. The triangle is still there and I still can't use any Google functions on my phone.
What an I do about this? It's driving me f*** crazy!
I figured it out. I removed the Google account and added it back again.
Thread can be locked.
In my case, the LineageOS 15.1 setup wizard did not run Google Apps Device Policy. Which I ran manually (enforcing my Gsuite policy) and fixed this issue.
Bought 2 S7 edge for myself and my wife. The first time we have the same phone, which should make my mis duties easier. We got the phones hours before a trip, so I didn't have much time to play beforehand. I set up my phone including fingerprints and when we arrived at our hotel, I noticed that the always on display no longer was nor did pull from right work anymore. and I'm sure other things broke too. Both features were turned on BUT when I attempted to do anything that required entering a pin? My pin no longer worked. The fingerprint reader still worked, so I was not locked out. I searched for an answer but gave up and reset the phone via recovery. I prodded my wife to add security to her phone and she and use the fingerprint reader and after a couple of hours? He pin no longer works either. The fingerprint still works but poorly and we can't change that anymore. Is there any way I can get back into the phone without a full reset?
Another disturbing thing? While running Waze a few hours ago, my phone spontaneously reboot. I'm digging the speed especially the camera and battery life vs my old G3, but If it reboots by itself one more time? it goes back!
And I just fixed it myself by happy accident. We decided to bite the bullet and do a factory reset via recovery BUT I goofed and went into bootloader instead (vol down instead of up). When the phone rebooted I tried the pin and it works once again. If it happens again, I'll try booting to recovery and then rebooting to system to see if it fixes the issue too. I've had a bunch of Android phones, a few of them Samsungs and this has never happened before.
I've had my phone for a couple of weeks, and the initial PIN I set up still works. Haven't had any problems like that. No spontaneous reboots, either.
meyerweb said:
I've had my phone for a couple of weeks, and the initial PIN I set up still works. Haven't had any problems like that. No spontaneous reboots, either.
Click to expand...
Click to collapse
So far, just the one reboot. I'm hopeful it's just a one-off thing. As for the pin thing? I've added a password just in case. It didn't turn out to be that much of a problem, but I hope leaving this here might help someone else who experiences the same event. Curious that it happened to 2 phones in the same family.
Have had my devices since March 11, PIN code has not changed by itself. Have had at least one UI reboot automatically, but I have a ton of apps so no good way to tell what caused it.
Sent from my SM-G935P using Tapatalk
Wish I would have read this first. I found my pin not working this morning. I thought I was going crazy. I use the same pin on multiple devices and keep them in sync, so I verified my mind was not toast by pinning into another device. I just completed a factory reset...
my Pin changed spontaneously
I've had my S7 for about 1 week and the pin changed on its own. I always use the same pin. I'm really frustrated and stuck in a 2 year contract with this thing. If I have to keep doing a hard reset every time this happens, I'll break the phone and get a new one under warranty.
As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.
jph8tr said:
As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.
Click to expand...
Click to collapse
Got bitten by this bug myself. Have had the S7 edge for a week and a half, fortunately still in the "playing" phase so forced to do a factory reset was not to bad...I too have switched to pattern and no issues either.
Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.
Weird. Wonder what's triggering this. I've had my device since March 11 and haven't had it happen (yet). Hrmph.
Sent from my SM-G935P using Tapatalk
Update RE: my Sprint S7 with spontaneous pin change
Sprint S7 . I bought my phone 2 weeks ago, about 1 week in the PIN # (I had a 4 digit #) spontaneously changed. I could only get in with my finger print which only works 1/2 the time (don't both trying if your hands were just washed or out of the shower).
I decided to do a factory reset on Tuesday night and used a pattern tracing instead of a # pin. The phone worked fine for 2 days and then it happened again this morning. The pattern was spontaneously changed. I called Sprint, they told me they've heard nothing. I called Samsung same story there. I did try to power off the device (which I hadn't tried before) and turned the phone back on, it did recoganize the original password. So try shutting down and restarting...it might recognize it again. or try safe mode. I'm trying to trouble shoot this. I think the ADT app might be to blame?
This happened to me last week as well. A couple reboots cleared it up. Very odd though.
jph8tr said:
And I just fixed it myself by happy accident. We decided to bite the bullet and do a factory reset via recovery BUT I goofed and went into bootloader instead (vol down instead of up). When the phone rebooted I tried the pin and it works once again. If it happens again, I'll try booting to recovery and then rebooting to system to see if it fixes the issue too. I've had a bunch of Android phones, a few of them Samsungs and this has never happened before.
Click to expand...
Click to collapse
Saved my freaking life man! Same thing happened to my wife's phone. I went into Boot Mode (power down, the on power up hold power and volume down button), then selected start phone normally.
Her original PIN worked! She was freaking out!
Thank you!
Not sure if Boot Mode was needed or just a normal reboot... But it's fixed!
Same problem. Luckily I barely use this phone for anything other than calls. I did a hard reset immediately. You guys are not the only ones out there.
My Samsung S7 Edge just did the same thing this AM. PIN changed, no idea what it is. Fingerprint works. Will back it up and do the reboot first. TMobile so this issue is not Sprint specific.
This just happened to my wife's s7 (Verizon) if you reboot the phone for any reason the back up pin or pattern is required it which it was but doesn't work... And of course were not sure if she made a Samsung account cause if you have a Samsung account supposedly you can change the password from a browser through that site. With this and the screen randomly shutting off and not coming back to life til you run through the boot menu I'm not so sure I'll be getting another Samsung phone.
This glitch of auto PIN change occurred on my Verizon S7
:crying: To be clear, this occurs on other carriers as I am using Verizon. Issue: PIN is no longer recognized but fingerprint works only until the device is rebooted. If rebooted, fingerprint no longer works and all you can do is receive calls. Samsung advised me that Verizon has a way to reset password.
As I write, Verizon (a level 2 tier tech named William) was able to show me how to fix this by logging into my Google account, and enabling "lock and erase" and clicking on "lock" I was able to change my PIN and my phone works fine! Now I am updating the software as Samsung released a software update on September 1, 2016, that fixes the problem. A word to everyone: be sure your google account is active and includes your S7. Be sure to download the software update!!!!!!!!!!!!!!!
jph8tr said:
As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.
Click to expand...
Click to collapse
universityextension said:
:crying: To be clear, this occurs on other carriers as I am using Verizon. Issue: PIN is no longer recognized but fingerprint works only until the device is rebooted. If rebooted, fingerprint no longer works and all you can do is receive calls. Samsung advised me that Verizon has a way to reset password.
As I write, Verizon (a level 2 tier tech named William) was able to show me how to fix this by logging into my Google account, and enabling "lock and erase" and clicking on "lock" I was able to change my PIN and my phone works fine! Now I am updating the software as Samsung released a software update on September 1, 2016, that fixes the problem. A word to everyone: be sure your google account is active and includes your S7. Be sure to download the software update!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
I tried the Google method but every time I try to change the pin it just tells me that Google verified that there is already a lock screen pin so the new pin/password won't be necessary.. l would love to find a fairly simple route as all the adb pin/password removal videos and such are a little different and well it's my wife's phone so it's a little more important to save her stuff then mine
Hi guys, today when i rebooted my Vernee Apollo Lite i got stucked when trying to access my phone supposely because i was putting a wrong pin when trying to access the android system. I'm pretty sure that i was putting the pin well but nothing works. I've even already done a hard reset to the phone but it stills ask me for a pin that i don't know which is. Can anyone please try to help?
So I finally got around to replacing My Knox with Secure Folder...well, trying to at least. Backed up MK, then installed SF from the Play Store and BOOM. SF crashes repeatedly when I try to open it. On the rare occasion it does launch, I can't get a password in because Samsung Keyboard keeps crashing (it's been a week and still nothing). Can't uninstall it, since the only option to do so is inside the app itself and I cannot get the password entered.
Then it got worse. TouchUX, Memo, Messages, Chrome, Settings, and many other services crash at random. Literally half the time I'm trying to use the phone, with no rhyme or reason, it gets stuck in an android.process.media or android.process.acore crash loop - I'm talking every 4 seconds I get the notification, for anywhere from 15 minutes to hours...it's pretty much unusable when it gets to that, everything still runs fine but it's not exactly practical to have to dismiss a popup every few seconds. I was using Nova Launcher and the GBoard, I outright deleted both and nothing has changed.
Oh, and I can't even connect to Smart Switch to try a backup and wipe because it insists the phone is locked even after I've disabled all locks in the security menu (swipe screen lock, no startup password, nothing). I'm seriously about to grab my maglite and smash this damned thing into itty bitty pieces, any help or insight is much appreciated!
ETA - software is stock, unrooted, latest OTA (QK4). I'm pretty technically competent; solutions at any skill level short of JTAG are welcome...
Hi, recently I have had an issue with unlocking my S8+. While home,(Google's Trusted Places) it used to always stay unlocked for me. Recently, for some unknown reason, it stopped. I have factory reset my phone many times now, over the past few weeks and I am stumped. While home, I used to be able to just swipe my phone screen and it would just unlock. For some reason, now (while home) if I swipe, it asks for my fingerprint or PIN. On a side note, I could be outside my home, like at work or somewhere else, and I swipe my screen and it just opens up (occasionally). I have taken my phone it to a local repair shop and had them re-image my firmware (so they said). When I first started up the phone from the wipe, I would set it up to allow unlocking with fingerprint, but it wanted a PIN to go along with it. I don't remember this when I first got my phone 5 months ago. I'm sure it is either a bug, or a setting I am over looking. Any help would be greatly appreciated.
Things I have done:
Factory reset phone (4x's)
Deleted My Google Trusted Place and re-added my information.
Anyone have any idea?
The same thing happens to me lately, also. I tried deleting and re-adding my home as a Safe Place, and it worked a couple of times, then stopped again.
TheImpalaKid said:
The same thing happens to me lately, also. I tried deleting and re-adding my home as a Safe Place, and it worked a couple of times, then stopped again.
Click to expand...
Click to collapse
I think I figured it out. Open Google, go to Settings > Google Assistant > settings > personal info. Make sure your Home address is in three. Mine deleted for some reason. It kept deleting a few times after I added it again. But it's been working pretty good now for the past few days.
Hope this helps!
@thelmpalakid How did you make out?