Pin changed by itself? - Sprint Samsung Galaxy S7 Edge Questions & Answers

Bought 2 S7 edge for myself and my wife. The first time we have the same phone, which should make my mis duties easier. We got the phones hours before a trip, so I didn't have much time to play beforehand. I set up my phone including fingerprints and when we arrived at our hotel, I noticed that the always on display no longer was nor did pull from right work anymore. and I'm sure other things broke too. Both features were turned on BUT when I attempted to do anything that required entering a pin? My pin no longer worked. The fingerprint reader still worked, so I was not locked out. I searched for an answer but gave up and reset the phone via recovery. I prodded my wife to add security to her phone and she and use the fingerprint reader and after a couple of hours? He pin no longer works either. The fingerprint still works but poorly and we can't change that anymore. Is there any way I can get back into the phone without a full reset?
Another disturbing thing? While running Waze a few hours ago, my phone spontaneously reboot. I'm digging the speed especially the camera and battery life vs my old G3, but If it reboots by itself one more time? it goes back!

And I just fixed it myself by happy accident. We decided to bite the bullet and do a factory reset via recovery BUT I goofed and went into bootloader instead (vol down instead of up). When the phone rebooted I tried the pin and it works once again. If it happens again, I'll try booting to recovery and then rebooting to system to see if it fixes the issue too. I've had a bunch of Android phones, a few of them Samsungs and this has never happened before.

I've had my phone for a couple of weeks, and the initial PIN I set up still works. Haven't had any problems like that. No spontaneous reboots, either.

meyerweb said:
I've had my phone for a couple of weeks, and the initial PIN I set up still works. Haven't had any problems like that. No spontaneous reboots, either.
Click to expand...
Click to collapse
So far, just the one reboot. I'm hopeful it's just a one-off thing. As for the pin thing? I've added a password just in case. It didn't turn out to be that much of a problem, but I hope leaving this here might help someone else who experiences the same event. Curious that it happened to 2 phones in the same family.

Have had my devices since March 11, PIN code has not changed by itself. Have had at least one UI reboot automatically, but I have a ton of apps so no good way to tell what caused it.
Sent from my SM-G935P using Tapatalk

Wish I would have read this first. I found my pin not working this morning. I thought I was going crazy. I use the same pin on multiple devices and keep them in sync, so I verified my mind was not toast by pinning into another device. I just completed a factory reset...

my Pin changed spontaneously
I've had my S7 for about 1 week and the pin changed on its own. I always use the same pin. I'm really frustrated and stuck in a 2 year contract with this thing. If I have to keep doing a hard reset every time this happens, I'll break the phone and get a new one under warranty.

As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.

jph8tr said:
As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.
Click to expand...
Click to collapse
Got bitten by this bug myself. Have had the S7 edge for a week and a half, fortunately still in the "playing" phase so forced to do a factory reset was not to bad...I too have switched to pattern and no issues either.

Yeah, it's the strangest thing. This happened to me as well only it was a password and not a pin. I honestly thought it was a mistake on my part. About a day after initially getting the device and setting up the fingerprint and password, my phone died ( I was using Gear VR and it didn't alert me that battery was even low), and when I rebooted it said something like " enter password for storage encryption" or something of the sort. I assumed it was my unlock password but it wasn't working....
So I looked all over the internet and all I could find were recommendations to try your normal unlock password. I tried and tried until I got the dreaded "you have 9 attempts remaining before factory reset" popped up. That's when I thought back to when I first set up the password and how I wasn't used to the edge of the screen yet. So I kept accidentally hitting keys on the edge while I was typing (because normally you can rest your hand on the edge, but on this if you do that you're pressing the edge of the screen). So I tried my exact password with one of the characters as a common "typo" that I kept making for that letter. And voila! It worked! Now the weirdness continues.
At this point I'm happy I figured it out but found it SO odd that I typed that password so many times and input a typo.... I must had used that password at least 15 times over that day....the odds of me doing a typo every time..slim. So the whole thing felt extremely sketch so I immediately went to change the password (and just turn off security in general, don't need it, just was playing around with fingerprint and needed password) after it booted up. And, of course, even with the typo the pass no longer worked. I tried it until the wait time between each try was an hour, heh. I tried all sorts of typo variations of the password, but to no avail. But, at least the phone was now ON. So I was able to backup my SMS, Apps, Settings, Themes, etc and prepare for the factory reset. What a wild ride.
I have no idea why it even happened in the first place. I never turned on any encryption and I never turned on "require password on boot up." Those settings were even toggled off when I checked while the phone was still on. (couldn't see all settings without password though).
Even weirder, I have no idea why the password with the typo even worked that one time to get it to boot. That same password never worked again.
IDK how widespread this is, but be CAUTIOUS and back up the things that you need to. Also, sign up for a Find My Mobile type service to unlock your phone and give you remote access should happen to you. Or just disable the security altogether until they announce a bug fix for this issue. I thought I was the only one with this issue and chalked it up to a weird freak occurrence. So thanks for the topic as I now know it wasn't just me.

Weird. Wonder what's triggering this. I've had my device since March 11 and haven't had it happen (yet). Hrmph.
Sent from my SM-G935P using Tapatalk

Update RE: my Sprint S7 with spontaneous pin change
Sprint S7 . I bought my phone 2 weeks ago, about 1 week in the PIN # (I had a 4 digit #) spontaneously changed. I could only get in with my finger print which only works 1/2 the time (don't both trying if your hands were just washed or out of the shower).
I decided to do a factory reset on Tuesday night and used a pattern tracing instead of a # pin. The phone worked fine for 2 days and then it happened again this morning. The pattern was spontaneously changed. I called Sprint, they told me they've heard nothing. I called Samsung same story there. I did try to power off the device (which I hadn't tried before) and turned the phone back on, it did recoganize the original password. So try shutting down and restarting...it might recognize it again. or try safe mode. I'm trying to trouble shoot this. I think the ADT app might be to blame?

This happened to me last week as well. A couple reboots cleared it up. Very odd though.

jph8tr said:
And I just fixed it myself by happy accident. We decided to bite the bullet and do a factory reset via recovery BUT I goofed and went into bootloader instead (vol down instead of up). When the phone rebooted I tried the pin and it works once again. If it happens again, I'll try booting to recovery and then rebooting to system to see if it fixes the issue too. I've had a bunch of Android phones, a few of them Samsungs and this has never happened before.
Click to expand...
Click to collapse
Saved my freaking life man! Same thing happened to my wife's phone. I went into Boot Mode (power down, the on power up hold power and volume down button), then selected start phone normally.
Her original PIN worked! She was freaking out!
Thank you!
Not sure if Boot Mode was needed or just a normal reboot... But it's fixed!

Same problem. Luckily I barely use this phone for anything other than calls. I did a hard reset immediately. You guys are not the only ones out there.

My Samsung S7 Edge just did the same thing this AM. PIN changed, no idea what it is. Fingerprint works. Will back it up and do the reboot first. TMobile so this issue is not Sprint specific.

This just happened to my wife's s7 (Verizon) if you reboot the phone for any reason the back up pin or pattern is required it which it was but doesn't work... And of course were not sure if she made a Samsung account cause if you have a Samsung account supposedly you can change the password from a browser through that site. With this and the screen randomly shutting off and not coming back to life til you run through the boot menu I'm not so sure I'll be getting another Samsung phone.

This glitch of auto PIN change occurred on my Verizon S7
:crying: To be clear, this occurs on other carriers as I am using Verizon. Issue: PIN is no longer recognized but fingerprint works only until the device is rebooted. If rebooted, fingerprint no longer works and all you can do is receive calls. Samsung advised me that Verizon has a way to reset password.
As I write, Verizon (a level 2 tier tech named William) was able to show me how to fix this by logging into my Google account, and enabling "lock and erase" and clicking on "lock" I was able to change my PIN and my phone works fine! Now I am updating the software as Samsung released a software update on September 1, 2016, that fixes the problem. A word to everyone: be sure your google account is active and includes your S7. Be sure to download the software update!!!!!!!!!!!!!!!
jph8tr said:
As an update, after this happened to my wife's phone it happened to mine a couple of days later. After an apparent reboot over night (update?) my password was gone and I was unable to access the phone. Tried everything including contacting both Sprint, Samsung, tried bootloader and recovery, device manager, ect. No luck. Eventually had to reset. After reset, I changed to pattern (least favorite security option) and the issue hasn't reoccurred.(yet?) even with many reboots. I'm giving it another week and I will set up Samsung Pay and play 50 questions with my bank and cc cards.....again. I was in Home Depot with 500lbs of mulch on my cart when I realized I had no wallet. No problem, I can use Samsung Pay.....till I remember that the card info was wiped out with the last reset...DOH! Tech fail! I won't use a pin or password till I'm sure this bug has been squished.
From what I've gleaned, this is a bug specific to Sprint variants of the S7 and Sprint is aware of the problem.
Click to expand...
Click to collapse

universityextension said:
:crying: To be clear, this occurs on other carriers as I am using Verizon. Issue: PIN is no longer recognized but fingerprint works only until the device is rebooted. If rebooted, fingerprint no longer works and all you can do is receive calls. Samsung advised me that Verizon has a way to reset password.
As I write, Verizon (a level 2 tier tech named William) was able to show me how to fix this by logging into my Google account, and enabling "lock and erase" and clicking on "lock" I was able to change my PIN and my phone works fine! Now I am updating the software as Samsung released a software update on September 1, 2016, that fixes the problem. A word to everyone: be sure your google account is active and includes your S7. Be sure to download the software update!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
I tried the Google method but every time I try to change the pin it just tells me that Google verified that there is already a lock screen pin so the new pin/password won't be necessary.. l would love to find a fairly simple route as all the adb pin/password removal videos and such are a little different and well it's my wife's phone so it's a little more important to save her stuff then mine

Hi guys, today when i rebooted my Vernee Apollo Lite i got stucked when trying to access my phone supposely because i was putting a wrong pin when trying to access the android system. I'm pretty sure that i was putting the pin well but nothing works. I've even already done a hard reset to the phone but it stills ask me for a pin that i don't know which is. Can anyone please try to help?

Related

samsung dive screen unlock

Hi I know im new to this and i have searched for my related subject with no avail so here is my issue/question. My Samsung galaxy note gt-n7000 keeps popping up in the notifications bar saying that Samsung dive has reset your password, so i logged in to dive and take a look to see if that's been hacked and someones messing with my screen unlock. But i notice the latest reset was 27/6 so i thought that's odd whys my phone keep resetting the password set the password back three times and its reset it self each time so far has any one else had similar issues? i'm wondering weather my phone has been hacked.
Im running ICS Official with root.
Did you by any chance try the unlock screen feature? If you did this is why it is doing it, mine did the same, only way I found to cure this, was to delete the account on pc and phone, then set up again only this time I have left that feature well alone.
volvo940seturbo said:
Did you by any chance try the unlock screen feature? If you did this is why it is doing it, mine did the same, only way I found to cure this, was to delete the account on pc and phone, then set up again only this time I have left that feature well alone.
Click to expand...
Click to collapse
I did once but its took over a month for the issue to arise, was yours straight away or did it take a month or two for the issue to arrive, I've just set a new password and restored system data using Titanium Backup Pro, I'll see how it go's now as the previous times it was instantly so I'm wondering weather some dodgy app got installed on my phone.
I had this issue and I reset the device and that was that. By reset I dont mean power on and then off I mean I flashed the device to get it back to factory clean. I do so every once in a while just yo make sure everything is running smoothly. It got rid of the issue you're speaking of. Ever since I left Samsung dive alone and only use it in case of emergencies.
-Sent from my Samsung Galaxy Note.
I had this issue too.
Try opening the Samsung Apps and update the softwares from Samsung.
Sent from my GT-N7000 using xda app-developers app

Pattern changed by itself?

Hi,
Has anyone ran into this issue where the pattern changed itself or no longer worked? I definitely did not update or change it. All of sudden today, it just stopped taking it. Initially, I was able to unlock with my fingerprint. However, when I went into lock screen settings to try and figure out what's the issue, it prompts of course for the pattern. It then of course said it was incorrect and then told me to try again. Now I'm currently locked out 60 minutes and my fingerprint doesn't work anymore either! This is such an annoying bug and have no idea how this came about since I haven't updated or downloaded any new apps. I've also rebooted several times as others have stated, and the problem persists..
This worked for me!
itsxiao said:
Hi,
Has anyone ran into this issue where the pattern changed itself or no longer worked? I definitely did not update or change it. All of sudden today, it just stopped taking it. Initially, I was able to unlock with my fingerprint. However, when I went into lock screen settings to try and figure out what's the issue, it prompts of course for the pattern. It then of course said it was incorrect and then told me to try again. Now I'm currently locked out 60 minutes and my fingerprint doesn't work anymore either! This is such an annoying bug and have no idea how this came about since I haven't updated or downloaded any new apps. I've also rebooted several times as others have stated, and the problem persists..
Click to expand...
Click to collapse
Hey- I had the same issue happen to me yesterday. I was able to accidentally find a solution by following these steps
1. Turn off your Android device.
2. Press and hold the "power", "volume down", and "bottom" buttons simultaneously. ...
3. Release the buttons once your Android device is powered on.
4. A Warning screen will appear, press the volume down option to cancel and (restart phone)
5. Phone will restart and ask for your pin, the original pin should now be working again.
6. Add your other fingers to the scanner! - at least that's what I did

Help! Bootlooping out of the blue for NO reason

So... For no explainable reason my phone has gone into a bootloop, simply from me attempting to restart the phone.
Details of anything I can think of that might be related are below. I need a genius to help me A) figure out WHY this happend, B) help me figure out if there is a way to (non-destructively) get out of this bootloop (i.e. NOT having to do a factory reset), and / or C) tell me if there is a way that I can perform a full system backup using ADB, Fastboot or Odin with a phone that can't get past recovery or bootloader without going into an endless bootloop. I'm not a lazy guy and normally take the time to research problems and figure them out on my own, however at present this is my only activated phone, it's almost 11pm, I have to be up and out the door at 6am tomorrow, I will be judging competitions all day and will not have any opportunity to do anything about this until late tomorrow... In the meantime, I need a functioning PH1!!
My PH1 is the Sprint variant and I have not rooted it nor have I unlocked the bootloader. The only thing I have "done" to the phone is to sideload the latest OTA, NMJ32F (the day it came out, over a week ago, and it's functioned perfectly since that update). My phone has been in use throughout the day today with no difficulties. I went into a building with very spotty service for several hours this evening. On the way home, I noticed that I was stuck in 3G service, despite being in an area I know has good 4G/LTE coverage. I also noticed an unidentified icon on the status bar, a rectangle, which was located (I believe) to the right of the battery icon. It looked like a rectangle, perhaps representing a screen, or a phone? IDK. The other item of note is that I did sign into the guest account on my phone so that my daughter could use the stopwatch for timing competetion events without tampering with anything. She didn't drop it or get it wet or anything along those lines... she used it to time events, returned it to me in perfect shape. I logged out of the guest account, back into my account, rebooted to try to get the phone back into 4G service, and boom, I'm stuck in a frigging bootloop for no apparent reason.... And I'm about to lose my mind over this.
I CAN get into download mode and into recovery mode by holding the appropriate button combinations when it loops, but from there whether I power off and power on again or whether I select reboot from recovery menu, it continues to loop...
Well folks, still strange, still unexplained, but I had to bite the bullet and factory reset, just can't afford to wait. I'm still open to any thoughts on what might have gone wrong though I suspect we'll never know. This phone has been a bit buggy from day 1, things like BT randomly shutting off, VoLTE wouldn't stay enabled, etc... Hopefully this is the last time this happens. Still love the phone though!
So I am running O beta rooted and last night this happened to me. I ended up going into fastboot and starting OS through there and I had no issue with the reboot bootloop. However, last night I went to bed with a phone @ 75-80% and woke up 6 hours later with a dead phone. Charged and rebooted this morn and everything seemed normal today. It was super wierd
Had to return mine for this very reason. Less than a week in service and went into boot loop. The reboot happened after it lost all battery power (corrupt filesystem?). Several factory resets did nothing to fix it. Removed the SIM. The phone was also fully charged. Did not try ADB as it was brand new and a return was the safest easiest option.
ccopelan said:
Well folks, still strange, still unexplained, but I had to bite the bullet and factory reset, just can't afford to wait. I'm still open to any thoughts on what might have gone wrong though I suspect we'll never know. This phone has been a bit buggy from day 1, things like BT randomly shutting off, VoLTE wouldn't stay enabled, etc... Hopefully this is the last time this happens. Still love the phone though!
Click to expand...
Click to collapse
Any issues since factory resetting? I'm having the same issue. Not sure if i should just return the phone or not.
chray1 said:
Any issues since factory resetting? I'm having the same issue. Not sure if i should just return the phone or not.
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Click to collapse
I am stuck with the same problem, and this is my second phone already. This one doesn't stay on long enough even for an attempt to factory reset. I will send it back again, but I have no hope. Time to cut my losses and move on. Going to Pixel. And I sooo wanted Essential to succeed!
fhlutiis said:
I am stuck with the same problem, and this is my second phone already. This one doesn't stay on long enough even for an attempt to factory reset. I will send it back again, but I have no hope. Time to cut my losses and move on. Going to Pixel. And I sooo wanted Essential to succeed!
Click to expand...
Click to collapse
interesting.
If it's your second phone, have you looked at what applications you install?
The probability of getting two bad phones is pretty slim unless there is a major manufacturing flaw.
Not saying it can't happen, but it would be unusual.
Could it be due to Encrypted Data partition?
It once happened to me on a Huawei Mate 2 which I encrypted data and battery dead, then bootloop.
If that's due to corrupt encrypted partition, there seems only other recovery mode can help you get some files back.

Why do I have to always use my fingerprint or PIN while at home (Trusted Place)?

Hi, recently I have had an issue with unlocking my S8+. While home,(Google's Trusted Places) it used to always stay unlocked for me. Recently, for some unknown reason, it stopped. I have factory reset my phone many times now, over the past few weeks and I am stumped. While home, I used to be able to just swipe my phone screen and it would just unlock. For some reason, now (while home) if I swipe, it asks for my fingerprint or PIN. On a side note, I could be outside my home, like at work or somewhere else, and I swipe my screen and it just opens up (occasionally). I have taken my phone it to a local repair shop and had them re-image my firmware (so they said). When I first started up the phone from the wipe, I would set it up to allow unlocking with fingerprint, but it wanted a PIN to go along with it. I don't remember this when I first got my phone 5 months ago. I'm sure it is either a bug, or a setting I am over looking. Any help would be greatly appreciated.
Things I have done:
Factory reset phone (4x's)
Deleted My Google Trusted Place and re-added my information.
Anyone have any idea?
The same thing happens to me lately, also. I tried deleting and re-adding my home as a Safe Place, and it worked a couple of times, then stopped again.
TheImpalaKid said:
The same thing happens to me lately, also. I tried deleting and re-adding my home as a Safe Place, and it worked a couple of times, then stopped again.
Click to expand...
Click to collapse
I think I figured it out. Open Google, go to Settings > Google Assistant > settings > personal info. Make sure your Home address is in three. Mine deleted for some reason. It kept deleting a few times after I added it again. But it's been working pretty good now for the past few days.
Hope this helps!
@thelmpalakid How did you make out?

I need help bypassing the frp on an LG G6

A friend gave me this phone saying it was not working properly and he already bought a new phone, I factory reset the phone and it seems fine. But he left the phone in the devices list on his google account, and asked me, as a challenge, to bypass the frp... I've bypassed 4 frp's before, including one that was not documented at all, but I got stuck on this one. Limited settings are the only barrier between me and success. Thanks in advance!
erase frp partition (oem misc fota?) do backup of the partition beforehand!
https://github.com/bkerler/edl
Is there any way I could do this easier? I don't even know where to look right now
it's your silly challenge, do your homework
aIecxs said:
it's your silly challenge, do your homework
Click to expand...
Click to collapse
don't mind me but i sense some humor here.sad.​
the fun begins with next thread - how to unbrick LG G6 from erased IMEI
nope, I solved it. You have to bug out the wifi by pressing next and then immediately turning off wifi, set a pattern, restart and fail inputting the pattern 30 times (took like 20 minutes for some reason), resetting the phone, and now it will ask for the pattern after connecting to a network, input the pattern and bam, phone unlocked. Nice
MaxterXen said:
nope, I solved it. You have to bug out the wifi by pressing next and then immediately turning off wifi, set a pattern, restart and fail inputting the pattern 30 times (took like 20 minutes for some reason), resetting the phone, and now it will ask for the pattern after connecting to a network, input the pattern and bam, phone unlocked. Nice
Click to expand...
Click to collapse
What kind of mental disorder is capable to reveal such trick?
What do you mean? I accidentally got the wrong pattern and it told me that there are 29 tried left until it reset, and I remembered that, in a few old bypass vids on YouTube, they had a pattern lock after a reset... That meant that if this worked, I could use the pattern I set to unlock the phone. And maybe you said that as a joke, but at least now you know how I got to this solution.
And the wifi bug? A random old frp bypass for an older version of the G6

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