Database Users

before I sell my DHD.....

Is there anything I can do to stop the SD card from dismounting?
I've used three cards, all dismount, i've formatted them, i've downgraded from 1.72 and still it dismounts?
Anything else I can try?

Looks like the contacts on your SD card reader are faulty. You could maybe contact HTC and enquire about repairs. Your phone should still be under warranty.

Get it replaced, your phone obviously has a problem.
I have been using my DHD for 3 months now and I never had this issue (I have used 2 different SD cards).

i downgraded the firmware to see if it would stop the dismounting as it only started to occur after the OTA update to 1.72
Will HTC know i've flashed it? if so my warranty will be void...

yes something broken with your unit
never had not one problem, not even a single reboot even with OS 1.72

I've used a couple of different SD cards and haven't had a problem so far. As the others say, it's quite probably a hardware issue with the phone.
Probably not what you wanted to hear :-(
If it turns out to be something else I'm sure we'd all be keen to know what it was.

Just spoke to HTC customer support. The guy on the phone wasn't very complimentary about HTC phones. I asked if he would recomend them and he said he'd rather not answer that question.
Anyway.... someone is going to call me back within the next 48 hours from a "specialist" who is investigating the OTA 1.72 problems. They may possibly call the phone in for repair. There is a two week turn around.

Hi @ll,
its not the Phone. Its the 1.72 Update.
If you install Cyanogen Mod 6.12 or the 7 Series the Problem is solved.
So just wait for the new update and install CM solong.

slickyboy said:
Hi @ll,
its not the Phone. Its the 1.72 Update.
If you install Cyanogen Mod 6.12 or the 7 Series the Problem is solved.
So just wait for the new update and install CM solong.
Click to expand...
Click to collapse
If that's true, why isn't this happening to me? I've updated but I've yet ti have a single problem with my micro SD card.
Cheers from my DHD.

I had that problem but solved it by deleting all my mp3s. Added them all again and not had the problem since.

What should i say? Yesterday i got back from Cm 7 to Leedroid (Sense-Rom) and now the f***ing probleme is there. I had 2 weeks without unmounting the SD-Card and now its back again.

Why are you putting up with it, you still have warranty. Flash it to stock and send it for repairs or demand a replacement. This is not normal and as others have said, most probably a hardware issue. (you got lucky for those two weeks )
Anyway, it's what I would do if I were in your shoes.
Best of luck.

I had the same problem with the SD card that came with the phone.
I bought a class 10 SD card with higher capacity and haven't had any problems so far.

Me and a Friend of mine has got the Desire HD. His bouth on 19. November and mine bouth on 10. January has got the same Problem with the SD-Card.
Mine is a O2-branded and his is brandig-free. He has the first Shipment for Germany and i got idont know what shipment for germany becouse o2 needs much time too do there mini-brandig. So i dont think its the hardware.

Hi, I know this doesnt help, but I haven't had a problem with this.
I echo the comments, your phone is under warranty, just take it back.
I had a problem after the OTA upgrade with regards to SMS problems and my network operator sent me a new phone (which wasn't needed in the end, as it turned out to be a corrupt SMS message).
You have rights, demand a new/replacement phone or a repair.

Phone keeps rebooting

Pretty much anytime I try to use YouTube, or play a game, or just do almost anything except Phone/Text/Internet... my phone will stop what it is doing a do a full reboot. It's really getting on my nerves now.
There are some other forum discussions out there on this, but they are all with Android devices in which people have rooted their phone and messed something up themselves. For a completely stock, non jacked around Focus... does anyone have any idea what is causing this?
Does this just sound like a defect Samsung will have to deal with directly?

I had and HTC HD7 that did that (re-boot) constantly. I was lucky enough to flash it with a clean rom and everything worked perfect.
Unfortunately there are no roms for the Focus, so take it back for exchange/refund or some kind of swap under warranty.

This problem happens to me, but that's only because I have a 32 GB SD card in. Are you sure you didn't put an SD card in your Focus?

No SD card for me. I really don't have a lot of music or pictures on my phone so the stock memory is fine with me. It stopped doing it this last weekend so I may have lucked out.
I actually swapped my old Captivate with someone back in December yo get this phone, so getting it exchanged or using the warranty is probably not an option. Ugh.

Wow, so I replied too soon. It's doing it again while I'm trying to use Netflix. AARRRRRRR

LS1Jabroni said:
No SD card for me. I really don't have a lot of music or pictures on my phone so the stock memory is fine with me. It stopped doing it this last weekend so I may have lucked out.
I actually swapped my old Captivate with someone back in December yo get this phone, so getting it exchanged or using the warranty is probably not an option. Ugh.
Click to expand...
Click to collapse
With no intent to offend, are you sure there is no card installed in the MicroSD slot under the back cover? You have actually taken off the back cover and looked at the empty SD card slot? I ask because you say you swapped someone for it, so maybe they installed the card before you got it.
If not, have you tried a hard reset?

Ya.... try doing the three finger reset if you already haven't done so. And yes, check that memory slot. Who knows even if they put a 4GB card in there, it still might not be working properly.

No offense taken! I just confirmed there is no memory card inside.
Won't the 3 finger reset automatically format my phone? Do I need to sync with my Zune before I do this to ensure all of my pictures and internal data isn't lost?

yes, sync with zune to save your photos and videos, Windows Live will save your calendar settings and contacts, and you'll have to reinstall your apps. You will lose any saved text conversations.

So my phone reset this weekend after trying to take a picture, and is now executing an infinite reboot cycle on the Samsung logo. I can't even do the 3 finger salute to re-format and start from scratch! No SD card fyi.
Has anyone tried sending their phone back to Samsung Repair center. Since the phone hasn't even been out for a year they said it would most likely be covered under manufacturers warranty, however they said I would need to provide a receipt, but since it was a gift from a family member all I have is the original box. They didn't keep the receipt (it was purchased online).
Just curious if someone else has had a similar issue. I figured taking it to an AT&T store will do me no good since Managers bonuses are directly tied to any replacements or damaged goods they take back if it wasn't purchased in their store.

did you guys figure out a solution to this? my phone keeps restarting now... at least 20 times a day!!! this is ridiculuous!! i bought this one last november and i'm pretty sure it's too late to complain.
what did you guys end up doing?

I am sorry to tell you this, but I had to buy a new phone. I discovered that one of the three golden battery contacts was bent. Tried everyone with no luck.
Sent from my SAMSUNG-SGH-I997 using XDA App

You should go warranty.

Running Mango on the Surround

I just followed the instructions here.
All in all, I'm very pleased with the results. Angry birds is a bit choppy and the 16 bit color still exists. Post here if there are any issues specific to the Surround.

It's actually smooth for a beta . I'm let down with the whole wp7 thing still tho.

Everything worked fantastically (well as good as could be expected for beta software at least) for a day and a half until the device auto-rebooted and is now permanently stuck on the white HTC screen. Whether this was caused by the Mango beta or it was just coincidence I'm not really sure as this screen error usually occurs from an SD card error from what I understand. All part of the game with installing beta software right?

hey lostinbeta,
I had the same issue as u did, i updated my ohone to mango and it worked for 3 days until it randomly rebooted and got stuck at the htc screen, i tried flashing a ROM for OS 7004 and also tried retoring it through the zune software, it restarted my phone and for the next 3 hrs my phone was still on the HTC screen and zune did not throw any error and was still continuing a never ending restoration, pls pls pls help me , thanx in advance

nikhil90 said:
hey lostinbeta,
I had the same issue as u did, i updated my ohone to mango and it worked for 3 days until it randomly rebooted and got stuck at the htc screen, i tried flashing a ROM for OS 7004 and also tried retoring it through the zune software, it restarted my phone and for the next 3 hrs my phone was still on the HTC screen and zune did not throw any error and was still continuing a never ending restoration, pls pls pls help me , thanx in advance
Click to expand...
Click to collapse
I wish I could help, but I could never get my surround working again. I considered it hard bricked and went back to my captivate. I never called HTC about it though, so you can try to see if you can send it in for repair if its still under warranty. No guarantees they wont catch why it happened and refuse warranty service and charge you though.

Did you try to install RSPL/HSPL then install stock ROM?

tuankm said:
Did you try to install RSPL/HSPL then install stock ROM?
Click to expand...
Click to collapse
I did. It just hangs at the white HTC screen forever (well til the battery dies lol) the only thing i haven't tried was changing the sd card inside the phone, but that's because I don't have a spare one and if it was a big enough deal I could just trying sending it into warranty to see if they will fix it for free instead of buying a new card.
Edit: I should say that I did not install an HSPL, but I flashed the official signed stock rom without a hitch.

Fwiw, I have had this happen on one occasion on the original 7004 build. I was able to get it working again, but not before I reflashed. The best you can hope for is to return the device and get a warranty replacement if flashing didn't do the trick.

problems with being stuck at logo screen
Hello All,
I bought my surround used (only 3 months old) and a month later it re-booted several times and finally ended stuck on the logo screen. Tried different methods of reviving the phone listed on here.... called att about warranty, they wouldnt warranty the phone because they said it had 3 sim registered to it, they said good luck but we are not going to help you. called htc and they had me send it in, couple days later, got a call saying water damage and it would be 170US and shipping for the repair. I had them send it back because i wasnt going to spend anymore money on it.
3 months later...
I opened up the phone last night and removed the internal micro sd card, left the slot empty and did a hard reset. viola... it booted up. Now, i was limited because there was no (at least not very much) memory available for photos, apps, or anything else, but the phone worked for calling
Went to the local walmart and purchased a sandisk class4 16GB card for about 30US. Opened the phone back up and installed the sd card and did another hard reset. Phone booted and I checked the memory, around 14.xxGB free after format. I have made 2 updates from zune, installed several apps, texted, called and sync some zune data, setup my gmail acct and sync'd my contacts. Phone has been working great, only 2 days but I think HTC has put in a bad bunch of micro sd cards in these phones because many people have had the same problem.
I just wanted to share this in case anyone has had the same problem. I am lucky as I had the torx and small phillips head drivers to dis-assemble the device.
Hope this helps. -thejaxster

thejaxster said:
Hello All,
I bought my surround used (only 3 months old) and a month later it re-booted several times and finally ended stuck on the logo screen. Tried different methods of reviving the phone listed on here.... called att about warranty, they wouldnt warranty the phone because they said it had 3 sim registered to it, they said good luck but we are not going to help you. called htc and they had me send it in, couple days later, got a call saying water damage and it would be 170US and shipping for the repair. I had them send it back because i wasnt going to spend anymore money on it.
3 months later...
I opened up the phone last night and removed the internal micro sd card, left the slot empty and did a hard reset. viola... it booted up. Now, i was limited because there was no (at least not very much) memory available for photos, apps, or anything else, but the phone worked for calling
Went to the local walmart and purchased a sandisk class4 16GB card for about 30US. Opened the phone back up and installed the sd card and did another hard reset. Phone booted and I checked the memory, around 14.xxGB free after format. I have made 2 updates from zune, installed several apps, texted, called and sync some zune data, setup my gmail acct and sync'd my contacts. Phone has been working great, only 2 days but I think HTC has put in a bad bunch of micro sd cards in these phones because many people have had the same problem.
I just wanted to share this in case anyone has had the same problem. I am lucky as I had the torx and small phillips head drivers to dis-assemble the device.
Hope this helps. -thejaxster
Click to expand...
Click to collapse
Good tip. How long did it take for you to take the phone apart in order to get to the microSD & then put it back together?

tmo Dell Venue Pro will not update to mango

So I just got a dell venue pro a few weeks ago from a friend, it was basically new, and i finally got it carrier unlocked, but i CANNOT get it to update from 7.0.7403.0
everything seems to work fine, i downloaded the most recent zune software, i connect the phone and it has me rename it, everything works fine at this point (sync and connection are OK), the software recognizes there is an update, so i hit "update now" and it begins to update.
from this point it will stop at random spots, usually at step 6/10 "resetting phone" is where it quits most, usually getting stuck on the dell logo, but sometimes at 15% or 20%...either way it will freeze the zune software or freeze the DVP itself and i'll have to remove the battery to get it to work again...
anyway, if anyone knows how to fix whatever is wrong with it, i really want to get it updated.

I've heard of weird problems like this. People having to try the update multiple times before it will be successful. One person said he had to try using a Windows Vista PC before it worked. If you have another machine, even if it's also Windows 7, try that next. Also make sure you are using a high quality USB cable of appropriate length.

I just tried a few different USB cables, the furthest point i get to now is step 6 of 9 "restarting your phone" and the phone freezes at DELL logo. Has done that 3 times now...
this is a pretty poor first experience with Windows phone

yessssssss victory.
for anyone having any similar problems i tried like 3 USB cables since i dont have the original Dell cable (dont know if that has anything to do with it really) and 3 different computers too, finally got an XP machine to do it.
my phone froze during my first attempt, so i pulled battery and did it again. phone was backing up and "resetting"
but it never reset, it just went to dell logo and froze.
i was pissed so i just pulled battery and made it update the exact same setup again
for some reason this time it did the entire update until the final 9/10 reset, which it froze at too.
however this time when i disconnected the phone to pull the battery the zune software didnt throw an error or even look like it knew the phone was disconnected.
so i pulled battery and held down Pwr Vol Camera to put it in that software mode and plugged it back in, it acted as if it had successfully reset and finished the update...Finally, this was way more trouble than its worth IMO.
hopefully anyone that has the same issue will get some satisfaction from knowing it can be overcome.
+ im still getting random resets when using Wifi and the market, so im going to swap my 8 gig card for a 32 and see if that can be cleared up too.
+lol, 32 gig card swap is a breeze and ive had no issues yet. sweet.

Make sure to get all of the WP and firmware updates so you won't have the wifi bug. I think the larger SD card isn't a permanent fix but it's fixed with a later update. This update is worth the trouble
If you feel adventurous, you can force an update to 8107 too
http://forum.xda-developers.com/showthread.php?t=1497142
xellion said:
yessssssss victory.
for anyone having any similar problems i tried like 3 USB cables since i dont have the original Dell cable (dont know if that has anything to do with it really) and 3 different computers too, finally got an XP machine to do it.
my phone froze during my first attempt, so i pulled battery and did it again. phone was backing up and "resetting"
but it never reset, it just went to dell logo and froze.
i was pissed so i just pulled battery and made it update the exact same setup again
for some reason this time it did the entire update until the final 9/10 reset, which it froze at too.
however this time when i disconnected the phone to pull the battery the zune software didnt throw an error or even look like it knew the phone was disconnected.
so i pulled battery and held down Pwr Vol Camera to put it in that software mode and plugged it back in, it acted as if it had successfully reset and finished the update...Finally, this was way more trouble than its worth IMO.
hopefully anyone that has the same issue will get some satisfaction from knowing it can be overcome.
+ im still getting random resets when using Wifi and the market, so im going to swap my 8 gig card for a 32 and see if that can be cleared up too.
+lol, 32 gig card swap is a breeze and ive had no issues yet. sweet.
Click to expand...
Click to collapse

You know I see this phone such a fine piece of hardware and when I read about problems people have or get into with this phone... it really disappoints me. I thank god my DVP works perfectly fine since day one. The phone is also updated to the latest and I got tmobile service on it. Everything works fine. I hope I don't ever run into any problems. You guys know whats up in making the custom roms? Man I want to post some info in the other developer thread but I am not allowed yet until I get 10 posts. I am helping currently a reseller on ebay with some DVP he has to fix and probably can provide technical information if needed.

Inserting any SD card causes bootloop....

I've done some searching but not come up with any definitive answers....
Lately my phone(SM-G930V) has taken to bootlooping and heating up at random times...
This morning (4-4-18) it took a security update (G930VVRU4BRC2) and became completely unstable...
I tried everything...finally resorting to a full factory wipe and reset.
Still looping.
The SD card has been in it since day one (Feb 2016) it is a Sandisk 32gB...
On a whim I removed the SD card and the phone returned to normal.
I experimented with (4) other SD cards of varying brand and capacity and every single one threw the phone into a constant loop.
Obviously something bad has happened inside the phone with regards to the SD slot or how it reads it...
Just wondering if this is a known issue and if there might be any resolution ?
Thanks, Dan

I had a similar issue yesterday. To be honest I fixed it by flashing the att fw onto my verizon phone for oreo and then using adb to upgrade my phone to oreo. Now my phone is super stable and hauls ass. Jesus I love oreo.
I followed this guide https://forum.xda-developers.com/verizon-galaxy-s7/help/android-oreo8-0-verizon-s7-t3750452 when you go the guide page, do the method without the SD card.
BE WARNED it takes a LONNNNNGGGGGGGGG time to update. Took me probably 1-2 hours.
Im using a verizon phone with an att sim card so I didn't have any issues with the setup wizard. I heard some people on verizon having issues though, they fixed it by removing their sim card during the wizard after they pushed start.
Only thing I did different was used regular odin. You can try either though.
My phone is running superb now.

Scary thing is...this morning...it started looping again...
No SD card inserted at all...
I removed the tray and cleaned the SIM card with a pencil eraser (made the contacts nice and shiny) and it hasn't looped in almost an hour.
I'll look into reinstalling the firmware and upgrading to Oreo...
Been waiting for the update to come through normally...but hey...what ever it takes..
Dan

Worked for me man. Give it a shot. Like I said, Oreo is running flawlessly on my phone too. The phone is so snappy now.

danielzink said:
Scary thing is...this morning...it started looping again...
No SD card inserted at all...
I removed the tray and cleaned the SIM card with a pencil eraser (made the contacts nice and shiny) and it hasn't looped in almost an hour.
I'll look into reinstalling the firmware and upgrading to Oreo...
Been waiting for the update to come through normally...but hey...what ever it takes..
Dan
Click to expand...
Click to collapse
I don't want to alarm you, but first off, how old is the phone? Was it brand new when you got it or is it a used or refurbished phone? The reason I ask is because my previous phone I had, an LG G3, lasted 2 years. Right after my contract ended (non-payment plan at the time), it started exhibiting issues stating that the SD card has been ejected and then minutes later, the SD has been inserted. This would happen with any SD card. I eventually had to use the phone without the SD card and I flashed back to various previous images, custom ROMs, etc. No matter what I did, eventually the SD card would eject itself for some reason and then reinsert it self (it wasn't really ejecting but the phone thought I had removed it).
Turns out, it was a hardware failure in the phone. Eventually, one evening I was using it and the entire screen went black. Hooking it up to my PC resulted in nothing. It was dead. So, I don't want to alarm you, but this could be the precursor to a hardware failure going on in your phone depending on how old it is, etc. Hence my questions as to how old it was, and whether it was used or refurbished.
Might be time for a new phone. If it's fairly new and under warranty, you might want to swap it out (which usually results in getting a refurbished unfortunately), but you never know. You could always take into a repair shop and have them run some diagnostics on it as well.
Hopefully it's just something wonky with your software and a reimage fixes the issue. I've had mine for almost 1.5 years and so far, it's been running great. I've never rooted it or anything because for me, it does all that I need and performs well. First phone I've had (other than my G3) where I haven't had to root it or flash a custom ROM. For me, it works great, but I know that's not the case for everyone.

iBolski said:
I don't want to alarm you, but first off, how old is the phone? Was it brand new when you got it or is it a used or refurbished phone? The reason I ask is because my previous phone I had, an LG G3, lasted 2 years. Right after my contract ended (non-payment plan at the time), it started exhibiting issues stating that the SD card has been ejected and then minutes later, the SD has been inserted. This would happen with any SD card. I eventually had to use the phone without the SD card and I flashed back to various previous images, custom ROMs, etc. No matter what I did, eventually the SD card would eject itself for some reason and then reinsert it self (it wasn't really ejecting but the phone thought I had removed it).
Turns out, it was a hardware failure in the phone. Eventually, one evening I was using it and the entire screen went black. Hooking it up to my PC resulted in nothing. It was dead. So, I don't want to alarm you, but this could be the precursor to a hardware failure going on in your phone depending on how old it is, etc. Hence my questions as to how old it was, and whether it was used or refurbished.
Might be time for a new phone. If it's fairly new and under warranty, you might want to swap it out (which usually results in getting a refurbished unfortunately), but you never know. You could always take into a repair shop and have them run some diagnostics on it as well.
Hopefully it's just something wonky with your software and a reimage fixes the issue. I've had mine for almost 1.5 years and so far, it's been running great. I've never rooted it or anything because for me, it does all that I need and performs well. First phone I've had (other than my G3) where I haven't had to root it or flash a custom ROM. For me, it works great, but I know that's not the case for everyone.
Click to expand...
Click to collapse
Hahahahaha....
That's actually *very* funny.....
Phone was brand new out of the box 2 years ago....oh wait ?.....exactly 2 years ago...how do I know that ?...because the payment just came off my monthly bill.....
I was saying to the wife...."great...as soon as the phone is paid off it takes a sh&t".....
A coincidence ?...
I've been girding my loins figuring I need to run up to the Verizon store and get myself a new S9....ugh...

danielzink said:
Hahahahaha....
That's actually *very* funny.....
Phone was brand new out of the box 2 years ago....oh wait ?.....exactly 2 years ago...how do I know that ?...because the payment just came off my monthly bill.....
I was saying to the wife...."great...as soon as the phone is paid off it takes a sh&t".....
A coincidence ?...
I've been girding my loins figuring I need to run up to the Verizon store and get myself a new S9....ugh...
Click to expand...
Click to collapse
Yup, funny how that is, right? lol. I'm expecting when my S7 turns two later this year, it will die. lol