[Q] Ever seen THIS issue before? - myTouch 4G Q&A, Help & Troubleshooting

hey guys, my friend just got a MT4G, non rooted (no interest in rooting ).
and he was "showing off" to me today when his hardware buttons suddenly stopped working. only the trackpad worked when he scrolled using it. all the rest of the buttons stopped working
finally i had to do a battery pull and reboot.. not sure if that fixed the issue (class was starting lol). i'll ask him again on monday.
but just wondering, has any of you guys encountered this issue before?
he's got S-On, and the stock gingerbread 2.3.4.

Haven't heard that about the hardware? I have heard about stock froyo randomly deleting all text messages tho.
Sent from my HTC Glacier using XDA App

Kinda, the back button on my phone gets stuck sometimes to the point where I can't push it/use it.
Sent from my HTC Glacier using xda premium

Build quality on the mt4g was never the greatest.

My home button stopped working, so I sent my phone to HTC to have it repaired.

option94 said:
Build quality on the mt4g was never the greatest.
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yup totally... but still, it's pretty weird... that's never happened to any of the three MT4Gs my family own.

saranhai said:
yup totally... but still, it's pretty weird... that's never happened to any of the three MT4Gs my family own.
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Yea, I have the white one & my physical buttons suck. My back & other buttons often get stuck & my power button feels pretty loose. My battery door is also a little rickety. My boyfriend (i'm a girl, btw) has a black one & his buttons are much better, no sticking, no looseness. Kinda a crapshoot with these phones...
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cbutt said:
Yea, I have the white one & my physical buttons suck. My back & other buttons often get stuck & my power button feels pretty loose. My battery door is also a little rickety. My boyfriend (i'm a girl, btw) has a black one & his buttons are much better, no sticking, no looseness. Kinda a crapshoot with these phones...
Sent from my HTC Glacier using xda premium
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haha really? i would've thought a girl would've chosen a better name
lol no offense intended

Yea it's the first four letters of my last name, so no offense taken...
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Related

Screen wobbles when pressed on.

Is this a common issues with the Sanding Epic. It seems that screen wobbles against the keyboard when pressed on.
Sent from my SPH-D700 using XDA App
Yes and sprint won't fix it either
Should have done my research when I bought this phone. :/ I still like it but the wobbly screen gets annoying.
Sent from my SPH-D700 using XDA App
litechocolate said:
Should have done my research when I bought this phone. :/ I still like it but the wobbly screen gets annoying.
Sent from my SPH-D700 using XDA App
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If you are under the 30-day return policy period, you should be able to get it replaced due to that reason. It is a common issue.

So my back button broke

My back button isn't popping back up like the other buttons. Its stuck in the down position and to use it I have to press pretty hard. Is there hope to fixing this or replacing a broken part? Or can I just move the back button to lets say the genius button?
Sent from my HTC Glacier using XDA App running 2.3
Why don't you just try button savior or soft key? Better than nothing...
Sent from my HTC Glacier using XDA App
I mean like a hardware fix. I bought the phone from Craig's list so no warantee :/
Sent from my HTC Glacier using XDA App on 2.3
if you have no warranty, then open the phone up and re-alignh the button or see wats wrong
Thanks I just needed a push in the right direction. I was getting ready to open it up when low and behold it pooped back up and hasn't malfunctioned since. Which is great because the back button does so much on the mt4g
Sent from my HTC Glacier using XDA App
kvonnegutjr said:
I mean like a hardware fix. I bought the phone from Craig's list so no warantee :/
Sent from my HTC Glacier using XDA App on 2.3
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Don't tell them it came from Craigslist. I just had to do a swap on my son's Mytouch Slide and there were no questions asked about where I bought it.
kvonnegutjr said:
My back button isn't popping back up like the other buttons. Its stuck in the down position and to use it I have to press pretty hard. Is there hope to fixing this or replacing a broken part? Or can I just move the back button to lets say the genius button?
Sent from my HTC Glacier using XDA App running 2.3
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one think I missed switching from nexus one to mt4g is touch buttons.

Phantom touchs

I've been dealing with a phantom touch issue with my shift. Pefectly centered in on the botto of the screen where it hits the phone button in sense. Its looking like a hardware issue.
My question is, has anybody else experienced this and has anybody dealt with taking a rooted phone back to sprint for service?
Thoughts?
Sent from my PG06100 using XDA Premium App
infinitedreck said:
I've been dealing with a phantom touch issue with my shift. Pefectly centered in on the botto of the screen where it hits the phone button in sense. Its looking like a hardware issue.
My question is, has anybody else experienced this and has anybody dealt with taking a rooted phone back to sprint for service?
Thoughts?
Sent from my PG06100 using XDA Premium App
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I had a weird issue where an area (the left side of the screen 2mm strip) on the touchscreen didn't work at all. I used the one zip RUU back to stock and brought it in and they gave me a new slider (whole top portion). Just happened 2 weeks ago.
I have bad problems with that and screen protectors, especially when it's really hot and humid (like everyday here in tampa)
Sent from my PG06100 using XDA App
At first I thought it was the screen protector, but the problem persisted after I stopped using them. And then I thought it was a bad rom or rom install, so I tried 3 different ones with no change. So ill just update myself to the OTA GB and take it in for service.
Sent from my PG06100 using XDA Premium App
Did the rooted update to GB and it seems to have gotten rid of the phantom touch issue. I ended up having to do a factory reset when I did it, so maybe that helped. Glad I don't have to deal with customer support now. There always seems to be a line when I go in.
Sent from my PG06100 using XDA Premium App
cachorropedorro said:
I had a weird issue where an area (the left side of the screen 2mm strip) on the touchscreen didn't work at all. I used the one zip RUU back to stock and brought it in and they gave me a new slider (whole top portion). Just happened 2 weeks ago.
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Just want to say you're not alone, this happened once temporarily on my G2. It made pressing the "s" and "a" keys on the on-screen keyboard almost impossible!

DZ: capacitive buttons unresponsive

litterally out of the blue about 2 days ago, the 4 capacitive buttons on the front simply do not respond to touch...
and EVERYTHING else is working fine, keyboard, display, trackpad, everything else is working w/o a problem...
the lights behind the buttons come on, but no response when pressed...
its currently running Unity 1.27 (since released)
ive tried the patch via CWM to remap the keys to no avail... i am going to try and get into titanium to run a backup of apps, then wipe and flash version 1.31 of unity hoping its a software issue...
the closest thing i found to my issue (DZ related) was an issue with the light sensor causing the backlght to act up, but that isnt whats going on here, so as of now im at a total loss...
any help or direction would be greatly appreciated...
Ok, I wiped, flashed and installed 1.31 and same thing... Crap it has to be HW related then...
Ideas?
Sent from my MB860 using XDA Premium App
johng75 said:
Ok, I wiped, flashed and installed 1.31 and same thing... Crap it has to be HW related then...
Ideas?
Sent from my MB860 using XDA Premium App
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If you are sure its hardware related, then try to unroot your phone and see if you can get a replacement from your carrier.
Sent from my HTC Vision using XDA App
You need to buy them and replace them. They come as a set with microphone and vibrator attached. Very cheap on ebay. Middle plate has to be separated from glass to get to them.
Sent from my SGH-T959 using XDA App
evilcuber said:
If you are sure its hardware related, then try to unroot your phone and see if you can get a replacement from your carrier.
Sent from my HTC Vision using XDA App
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only reason im leaning towards HW is because i already reflashed, and wiped the phone, and they still dont respond...
only problem is,im in FL-USA, and this came from canada... lol
buttons can be bought on ebay huh?
EDIT: would this be what im looking for?
http://www.ebay.com/itm/BUTTON-TRAC...232?pt=LH_DefaultDomain_0&hash=item3cb6a583b8
EDIT: wouldnt i be lookking at getting a digitizer? but if that were bad wouldnt i have more areas besides jus the buttons none responsive?
Can anyone help clarify the part I should be looking for?
Our even have other ideas I could test?
Thank you-
Sent from my MB860 using XDA Premium App
Yes? No? Maybe?
Can anyone help clarify the part I should be looking for?
Our even have other ideas I could test?
Curiously enough, my four capacitive buttons (apps/menu/back/search) have stopped working too
I take good care of my phones
HTC CRAP ??
I'll find out...
I replaced both parts... Back to working condition
Sent from my MB860 using xda premium
And what to parts were those? I have the same issue. The button trackpad flex cable and digitizer were bad?
thanks

Screen Flicker Issue

Anyone else got this? Basically, when the phone screen isn't moving, such as when I'm reading some text, the screen flickers. For example, whenever I'm reading a post on xda, the white background around the text starts to flicker, and it is really noticeable in the dark while just reading posts in my rom thread, and its very distracting. (Happens when keyboard is open and closed)
Anyone else have this? Anyone know what part I should buy to replace it?
Sent from my HTC Vision using XDA
i had this a few months ago and now the phone is on low all the time cant turn up, the brightness it still flickers a bit brighter every now and then.
if you have the same as me it isnt the screen i was thinking its was the ribbon cable and couldnt find a cheap replacement based on a hunch,
now i seen more people getting this i would guess its the driver board for the screen,
not looked in to this though and dont want to folk out money on a phone i am looking to replace as soon as the driod 4 gets GSM.
niai_mack said:
i had this a few months ago and now the phone is on low all the time cant turn up, the brightness it still flickers a bit brighter every now and then.
if you have the same as me it isnt the screen i was thinking its was the ribbon cable and couldnt find a cheap replacement based on a hunch,
now i seen more people getting this i would guess its the driver board for the screen,
not looked in to this though and dont want to folk out money on a phone i am looking to replace as soon as the driod 4 gets GSM.
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Ahhh man, it's so noticeable when it's on low brightness my ribbons going too, I see screen tear when I open the keyboard ;( thanks
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xT4Z1N4TRx said:
Ahhh man, it's so noticeable when it's on low brightness my ribbons going too, I see screen tear when I open the keyboard ;( thanks
Sent from my HTC Vision using XDA
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Does this mean no more taz roms?
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MarkyG82 said:
Does this mean no more taz roms?
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No it doesnt just means I need to save up for a new ribbon cable thing :')
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xT4Z1N4TRx said:
No it doesnt just means I need to save up for a new ribbon cable thing :')
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Happy days. Kinda :}
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