I've been dealing with a phantom touch issue with my shift. Pefectly centered in on the botto of the screen where it hits the phone button in sense. Its looking like a hardware issue.
My question is, has anybody else experienced this and has anybody dealt with taking a rooted phone back to sprint for service?
Thoughts?
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infinitedreck said:
I've been dealing with a phantom touch issue with my shift. Pefectly centered in on the botto of the screen where it hits the phone button in sense. Its looking like a hardware issue.
My question is, has anybody else experienced this and has anybody dealt with taking a rooted phone back to sprint for service?
Thoughts?
Sent from my PG06100 using XDA Premium App
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I had a weird issue where an area (the left side of the screen 2mm strip) on the touchscreen didn't work at all. I used the one zip RUU back to stock and brought it in and they gave me a new slider (whole top portion). Just happened 2 weeks ago.
I have bad problems with that and screen protectors, especially when it's really hot and humid (like everyday here in tampa)
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At first I thought it was the screen protector, but the problem persisted after I stopped using them. And then I thought it was a bad rom or rom install, so I tried 3 different ones with no change. So ill just update myself to the OTA GB and take it in for service.
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Did the rooted update to GB and it seems to have gotten rid of the phantom touch issue. I ended up having to do a factory reset when I did it, so maybe that helped. Glad I don't have to deal with customer support now. There always seems to be a line when I go in.
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cachorropedorro said:
I had a weird issue where an area (the left side of the screen 2mm strip) on the touchscreen didn't work at all. I used the one zip RUU back to stock and brought it in and they gave me a new slider (whole top portion). Just happened 2 weeks ago.
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Just want to say you're not alone, this happened once temporarily on my G2. It made pressing the "s" and "a" keys on the on-screen keyboard almost impossible!
Related
Please help me. The top part of my screen does not react to touch imput anymore. There are no scratches or visible dammage to the screen. What could cause this? It only affects the top half inch of the screen. When i try to select email in my inbox, the top email does not select.
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This has happened to me and a few others, my solution was getting a new phone unfortunately as nothing I did worked.
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JaronBang said:
This has happened to me and a few others, my solution was getting a new phone unfortunately as nothing I did worked.
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Similar thing happened to my girlfriends atrix. She lost touch down the left center of the screen. Would not respond to touches from top to bottom .25" from the left side. Factory restoring and/or SBF did not fix this issue. Hell once I restored it I couldnt even setup blur as the E and W wouldnt work on the keyboard. Also, she couldnt unlock it without it being a major PITA. Warranty replaced and all is good
Thx for the replyes. How do i get a warranty replacement? Phone was bought at cosco when it came out.
Also da i still have warranty if i rooted and turned on wifi hotspot?
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hey guys, my friend just got a MT4G, non rooted (no interest in rooting ).
and he was "showing off" to me today when his hardware buttons suddenly stopped working. only the trackpad worked when he scrolled using it. all the rest of the buttons stopped working
finally i had to do a battery pull and reboot.. not sure if that fixed the issue (class was starting lol). i'll ask him again on monday.
but just wondering, has any of you guys encountered this issue before?
he's got S-On, and the stock gingerbread 2.3.4.
Haven't heard that about the hardware? I have heard about stock froyo randomly deleting all text messages tho.
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Kinda, the back button on my phone gets stuck sometimes to the point where I can't push it/use it.
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Build quality on the mt4g was never the greatest.
My home button stopped working, so I sent my phone to HTC to have it repaired.
option94 said:
Build quality on the mt4g was never the greatest.
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yup totally... but still, it's pretty weird... that's never happened to any of the three MT4Gs my family own.
saranhai said:
yup totally... but still, it's pretty weird... that's never happened to any of the three MT4Gs my family own.
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Yea, I have the white one & my physical buttons suck. My back & other buttons often get stuck & my power button feels pretty loose. My battery door is also a little rickety. My boyfriend (i'm a girl, btw) has a black one & his buttons are much better, no sticking, no looseness. Kinda a crapshoot with these phones...
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cbutt said:
Yea, I have the white one & my physical buttons suck. My back & other buttons often get stuck & my power button feels pretty loose. My battery door is also a little rickety. My boyfriend (i'm a girl, btw) has a black one & his buttons are much better, no sticking, no looseness. Kinda a crapshoot with these phones...
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haha really? i would've thought a girl would've chosen a better name
lol no offense intended
Yea it's the first four letters of my last name, so no offense taken...
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Just got my SGS2 and encountered a really odd problem.
When using the phone while lying down on your bed aka checking email in bed, the back key registers 2 key presses.
To reproduce it every time, just slide your finger slowly onto the back arrow from the bottom left.
This only happens while lying down and is actually pretty annoying because it makes navigating pages hard.
Anyone else have this issue?
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Tried it and it's perfectly fine for me..
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Actually, it happens both normally and upside down. Maybe time to get a replacement, can't be firmware right?
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sz1a said:
Actually, it happens both normally and upside down. Maybe time to get a replacement, can't be firmware right?
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Maybe you should get a replacement.. Have you flashed or rooted your device?
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A couple of old threads reported that the back button is not sensitive enough and sometimes would require 2 taps for it to register the command, must be something related?
When looking into buying an s2, I was considering buying a damaged one where the touch buttons wouldn't work. Upon researching so I could find a fix and buy it cheap, it turned out to likely be a hardware issue and on a side note, most of the people that had reported similar or same issues also mentioned using a third party charger/non samsung one.
Basically the kist of the signs of problems - charger thing, erratic touch screen behavior while using the charger, intermittent issues with the soft keys not working, and eventually failure of the soft keys.
But every post I saw resulted in a successful warantee claim. Hopefully the same can be said for you if worst comes to worst
Thanks for the replies,
The phone is less than a week old so I might just have it replaced.
The double tap issue only happens when lightly/slowly pressing "back". But that is very often since the touch screen is so sensitive.. I feel like this all started after upgrading from kg7 to ki2 using kies. Oh well..
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Quick question for the community: Would rolling back to KG7 from KI2 using Odin void my warranty? I want to see if the problem was still there, because the phone came with KG7 installed 10 days ago.
I noticed how the touch screen immediately got much more sensitive (too sensitive for my taste) after upgrading to KI2 in Kies. It seems like it starts registering a press when a finger is just barely hovering over the glass which makes it hard to control and the capacitive keys super jittery.
Now, both the "menu" and "back" buttons registers multiple key presses if not pressing them super firmly and quickly.
I hate this stuff... I have never once bought a phone without running into stupid problems like this.
If you only tried to flash official firmware your binary counter won't increase so you can just return to stock firmware.. Check your binary counter in download mode, if it increased even by one use a jig to reset it to zero (with old bootloader ofcourse)..
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I do have this issue too, but i'll just tap it very fast to avoid the double tap. Using stock from KF1 still.
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I just figured it out. The double tap only happens when the lights are off for the keys. I switched to 6 s/always on and I can't get it to double tap by itself anymore. Worth trying for others with similar problem!
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Randomly it seems, when I tap on the touchscreen on my new N7 2013, nothing happens, and I have to repeat the process several times before my touches are registered.
Does anyone else have this problem?
Macmee said:
Randomly it seems, when I tap on the touchscreen on my new N7 2013, nothing happens, and I have to repeat the process several times before my touches are registered.
Does anyone else have this problem?
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See my thread titled " Another touch issue, with reproducible steps".
Go into developer options and enable "Show touches" and "Pointer location"
If you see your touches registering but the app isn't responding, it is probably a problem with the app. If you see random stuff on the screen, probably a problem with the digitizer or digitizer in combination with the driver/software in this release.
Ive experienced this a few times and it seems to be a software /hardware interface issue with particular custom rom builds ive installed. I know the touchscreen hardware itself was fine when I forced reboot into recovery and the touchscreen worked as normal in custom recovery.
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Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
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dcaplinger76 said:
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
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Are you running yours stock
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I am and I'm experiencing same problem I have 32gb stock and installed all updates... Actually did not have problem till update 4.3
Sent 4rm my Paranoid Nexus 4.3 LTE...
kayone73 said:
Are you running yours stock
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Yeah totally stock.. this was happening last night and actually today it hasn't happened in the 20 minutes I messed around while working. Gonna hang onto it for now unless it creeps back up
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dcaplinger76 said:
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
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I wouldn't. If you had a Verizon Galaxy Nexus when it came out, you'll remember that it had the same issue with certain points on the screen (lower right hand corner) when using multi-touch applications. The entire screen would either stop seeing input or start going erratic and creating faulty inputs that weren't happening. It isn't a hardware issue, proven by some users experiencing it and some not. The only time I've experienced it is in the Netflix application while trying to choose a show to watch. I re-boot the application and viola, no more issue. Some in this thread even are stating that they only see the problem sometimes after getting the 4.3 update.
In short, it's software and not hardware.
Same issue when not touching with both hands somehow (like if the tablet is flat on a table).
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Haven't had a problem with mine. I just got it today, and it's worked like a charm. I bought mine from Gamestop if that helps any.
Is anyone having issues with the LG G2 touch screen.
The things I'm noticing is
guesture typing it loses it's trail and begins a new word. So if I'm trying to spell "Think," it'll get the "TH" then space it out and get some other string of letters etc.
Web Browsing; it'll click a link I'm not trying to
Zooming in on photos and scrolling while it's zoomed it'll sparatically zoom out or move to the next pic
There's several other things that I can't seem to get to replicate! Anyway with my research here's what I came up with.
My issue is much like this but far less easy to replicate!!! And not nearly as bad. How ever I was able to do it when my phone started having symptoms I pulled up the note pad and it did exactly like this just way less significant.
http://youtu.be/PFnUNrrKDb0
http://forums.androidcentral.com/lg-g2/317709-g2-touch-screen-issues.html
Here's another forum with people going through issues!
I'll take that as a no
I was having issues like that with gesture typing on both swift and stock keyboards. Basically it would just add all kinds of random entries. In another thread someone suggested using a microfiber cloth on the screen. It seems to be working now.
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Mine does that too! Everything I browse, the pages unexpectedly jumps around up and down. Also when drawing the lines take a different direction lol
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Do you guys think it's software or hardware
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theedon323 said:
Mine does that too! Everything I browse, the pages unexpectedly jumps around up and down. Also when drawing the lines take a different direction lol
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Just noticed that mine does the same thing... But it's not consistent, only happens once in a while. After I reboot it's fine. Really weird.
I posted earlier, looks like it didn't make it up. I had same issue, I tried flashing back to stock, assuming I had done something with rooting it, tried making sure that it was not an issue with ram bring to low, nothing fixed it. Took phone back to att, replaced it, havent had the issue once since then. I'm rooted, flashed and modded work no I'll effects. If you are within your return period, I would suggest that you return.
CleanRom
I got t-mobile version and doesn't do that
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Cool I'm glad there's some good ones out there. As soon as my replacement Zagg Symphony Dry comes in I will switch out phones.
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Well I have seen some quality control issues with these phones for sure... I'm still on stock and not rooted and mine does this. Going to have to go by the Verizon store Monday and get a new one.
http://youtu.be/f4QOMB8UTx4
I made a video to help illustrate what's going on!
Well I got a replacement phone and the problem is still happening. So I went into the shed grabbed my old Cyanogenmod MyTouch 3G and I plan to use that until the Nexus 5 comes out. Hopefully I'll get a launch unit.
Just holding this little phone makes me feel all nostalgic lol. I bought it in 2009 and it still holds a decent charge.
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Are you just going to wait until the nexus 5 comes out and then take your g2 back, tell them that this is the second one that has done this, and demand they replace it with the "newer g2" ie Nexus 5? I thought about this!
I'm hoping this is a software issue..mine is really annoying