[Q] [HELP] phone bricked by flashing the latest frimware from Huawei - Huawei Ideos X5 U8800

Hi,
After some hesitation I just flashed the new General Overseas firmware that I downloaded from Huawei's website. The flashing process seemed to go fine, but afterwards the phone turned off, and now I cannot make it turn on again.. I tried charging it but no response. On/off key does absolutely nothing. Also no luck pushing volume buttons + power.
I noticed that during flashing the red LED turned on and off a few times, I don't know if that's normal or not.
Anybody got some help? I am quite desperate because I really need my phone!

Put battery out for 5 min and then try again.
Sent from my Huawei u8800 using XDA App

I tried it, but no luck, phone is absolutely dead.

Ok what dis you flash exactly?
u8800,cm7,[email protected]

Hey, at last I'm not alone with this problem. I broke my 8800 pro just like you. 2 Service Centers told me that problem can't be fixed with "software healing". Only changing the motherboard or bootloader can help solve this problem and a bit of our money for a new device.
Tell me please details. How does you flash your device? With which firmware? And etc.
Read this thread! It's mine where I had described the problem
HERE

Have any of you tried to contact Huawei on their website and asked for help? I mean, it is their fault that your device is broken because of an official update, downloaded from their site..

I agree with this.
You must contact them, to push them for a solution and to inform them that this firmware update bricks the devices, so to remove it from download section.

The exact same thing happened to me about a month ago. I was trying to install B138 and after the update the phone turned off once and for all
Relax people the update process was ALMOST complete, that beeing said the phone is "clean" with no traces of rooting or other tampering. Take out your memory card and send it for service. They'll change the mainboard and all is well. Apart from the "waiting for a month to return" part.
If Wind Hellas and Huawei Greece actually managed to repair it for free everyone else is bound to do it too.

Does any of you know if it is normal that the battery LED goes on a few times during flashing? I have a theory that the battery might have gone empty during flashing (though its was over 40% full at the start). Yesterday, I accidentally dropped the battery; when I put it back in the phone it actually tried to start up and showed the Huawei screen. Then it went off again. Maybe the battery is just so dead that it doesnt even charge anymore (is that possible?)
The solution would be to try another battery or to charge it in some other way, so I'm gonna see if I can do that.
The ROM I flashed is U8800 V100R001C00B138SP04(Normal).
I did install recovery and superboot from Modaco, and i repartitioned to have more space for apps. So I think they will see some traces of tampering if I send the device back for repair. However, if the battery thing doesnt work, I will contact Huawei. I saw on their website there was a service centre of Huawei in Germany, I might go there to bring it for repair. Does any of you have experience with their service centres?
PlanDreaM said:
Ok what dis you flash exactly?
u8800,cm7,[email protected]
Click to expand...
Click to collapse

I had the exact same idea. The LED flashes red during the update but my battery was at 95% when i started it the first time.
"Off" charging depends on your recovery image, judging by the fact that some custom ones didnt offer that option at first. Did you have perfect recovery on? Try leaving the battery off the phone for a few minutes and then plugin it in straight away.

The Service in Moscow that is in the Official Huawei Service Centre List told that they will not repair it for free because the device was bought in China

Oh, ebay? Well.... Thats the downside of online shopping. I bought it from a store in greece so i just took it back :/

dexxxterito said:
The Service in Moscow that is in the Official Huawei Service Centre List told that they will not repair it for free because the device was bought in China
Click to expand...
Click to collapse
That's just pure wrong. You Russians have such a weird distrust towards China that even Service centre of a Chinese brand of phones mistrusts "China made/bought" products!
Sent from my u8800 using xda premium

i think it's weird that official russian SC of the chineese brand don't want to take warranty responsability. so i can only tell that sh*t happens *pardon*.

file ellinas edo kai akrivos to idio provlma molis egine...pes m ligo esy to esteiles apo wind kai to dextikan for free??? gia na ksero na pao ayrio kai ego

manosioa As this is actually an international forum, English please Check your pm.
P.S. He's asking about my in-service repair.

Baseband 203026
manosioa said:
file ellinas edo kai akrivos to idio provlma molis egine...pes m ligo esy to esteiles apo wind kai to dextikan for free??? gia na ksero na pao ayrio kai ego
Click to expand...
Click to collapse
Hi I see that you have a Stock ROM with the Baseband 203026. Can you please send a link to download this ROM?

Related

rom update fales!! Help!! dead as a rock!!

I just tride the romupdate DopodD800W on my MDA compact 111 T-Mobile en my little frend is dead as a rock!! no responce with activesync what so ever. It freezes at start. Please help me!!!
Put in bootloader and run the official T mOb update..it will b alive
how do I put it in bootloader?
Do a search on this forum!
I did and found it but still no connection what so ever so I can not install a new ROM.
monja72 said:
I did and found it but still no connection what so ever so I can not install a new ROM.
Click to expand...
Click to collapse
There are a lot similar messages in the forums at this site, all from people with bricked phones and waiting for a solution that is not here (yet). The easiest and quickest way to have your phone up and running again is to send it to either you provider or imei-check. But this will cost time and money. In the meantime, there are a lot of tips and tricks (not allways working though) in the various threads, you might give that a chance. What is the risk? I would say, there is not any, since your phone is allready dead and the warranty went out the window the moment you tried to flash another ROM.
I took the risk and went to the store and told them that my phone was dead after installing a program, they looked at it and just send it for repair, so far so good. hope it will come back alive. From now on no more risks!! thanks for your tips people!! Let you know when phone is back and fixed...

brick HD2 Return & Tmobile Policy ?

Hi All,
i installed HSPL2 2.8.0000 i think and i installed Kumar ROM. after a week i installed non tmobile ROM and my phone is dead. it does not show the phone is charging and it does not turn on at all. i try Volume + Power and nothing happens. if i get a replacement phone from tmobile, do you guys think they can find out what went with this phone ? can they hold me any legal terms ? what worst can happen if they find out ?
thanks
I work for tmo customer care and the worst case scenario is that you'll be charged a $100 out of warranty fee as the issue was caused by human error not the manufacturer. As far as I am aware there are no legal ramifications. Just call and say your phone won't turn on and you don't know why. They will run you through all the troubleshooting, just make them understand the issue is NOT with your battery or charger as they may want to replace those first if they believe its a power issue.
quite a lot of people have returned tmous in that condition, after flashing a .51. radio, and no one has said anything about any comebacks. The only people that have been charged are those who sent it back where you CAN get into bootloader, and they left hspl visible.
In your case they wont be able to get into bootloader, so you should be fine.
thank you all.
you guys are the best...
Bricked my tmous HD2
samsamuel said:
quite a lot of people have returned tmous in that condition, after flashing a .51. radio, and no one has said anything about any comebacks. The only people that have been charged are those who sent it back where you CAN get into bootloader, and they left hspl visible.
In your case they wont be able to get into bootloader, so you should be fine.
Click to expand...
Click to collapse
Hi there all,
Just want to confirm one thing as I have read over 100 posts and did not find a clear answer.
So I bricked my TMOUS HTC HD2 and I Have tried all ways to get into bootloader, but no luck (v. down + power) like a million times and every time I hook the phone to the PC i get the Qualcomm Diagnostics interface 3197 com port.
These where the steps I did before it got bricked:
1- Flashed using HSPL3 to 2.08.HSPL from SPL 2.08.0000
2- To change language I Installed the following ROM (_HTC HD2_RUU_Leo_HTC_ARA_1.66.415.4_Radio_Signed_15.30. 50.07U_2.06.51.07_Ship)
3- Got a message that phone was successfully flashed with the new ROM.
4- Phone got shutdown and bricked/dead
These are my phone details before I did any of the above as I saved them before I did anything in case of any damage and forgot to investigate radio issues hehehehehe:
Rom Version: 2.10.531.1 (82076) WWE
Rom Date:02/22/10
Manila Version:2.5.20121412.1
OS Version:5.2.21889 (21889.5.0.87)
Radio Version:2.08.50.08_2
After all the posts I read, I understand that my mistake was that I flashed My tmous HD2 with a .51 radio and that's the cause for the phone to brick.
My question is:
is it possible in any way for me or a tmous service center to enter into bootloader mood using any means. if no than I'm verrrrry happy cuz they will never be able to see the HSPL I flashed.
I would appreciate your confirmation. I know you mentioned it above that they can't, but just wanted to confirm before i send it to them.
Thanks to all the help we get from everyone here. Keep up the good work
***we live and learn***
Yes. Your situation is exactly the same as the OPs. Youre ok. Send it in. Get a new one.
help!!!!!
so i think i just bricked mt hd2, i was flashing the radio rom and now the phone wont do anything......
i was trying to find a radio that worked with android.
the Fing part is that this is the replace phone i just got in and now if i call back to tmobile will they be able to see what i did to the phone, cause they will press charges for misleading info
so plz help with any info
email- [email protected]
thanks
send it in and get another one!
yeah i bricked my hd2 tmobile usa as well. I went to install HSPL again after i took it off and it went trough fine then it crashed. I'm waiting for a new 1 to arrive soon then i will send mine back and hope they cant get into anything. Nothing comes on the screen no lights at all, so i hope i can by pass
Hi
Happen the some with me. I bricked my hd2 tmobile. The big problem is that im from portugal, and tmobile dont have any assistence here. If anyone have some ideas to put my phone back to normal, i appreciate a lot. Thanks
-------------------------------------
Sent via the XDA Tapatalk App
MLowed said:
Hi
Happen the some with me. I bricked my hd2 tmobile. The big problem is that im from portugal, and tmobile dont have any assistence here. If anyone have some ideas to put my phone back to normal, i appreciate a lot. Thanks
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
there is no such thing as a unbrick unless u send your phone to a expert who can do it them selves which you can search for in the forums
ok i have HTC HD2 512 don't know how many versions out there!(just know mine was somthings to do with asian one!) i flashed radio with Radio_Leo_2.15.50.14 and it went till 99% and stucked!i can get to bootloader screen but not be able to unbrick it! funny thing is after puling out my battry for about an houre magldr loads!
i followed forum.xda-developers.com/showthread.php?t=668347 but no nothin!
i want to bye jtag! any tutorial on how to use jtag to fix bricked hd2? or any idea on how to unbrick it without jtag?
thanks

Daft question.

How dose one tell if their X10 is branded or unbranded? (ie generic or not)
I believe you can see that information in Settings>About Phone.
yes there is info there but i dont see where it says branded or not so thats why im asking
Seansmit17 said:
yes there is info there but i dont see where it says branded or not so thats why im asking
Click to expand...
Click to collapse
You need to go into the hidden menu. Go to the lock screen. and type in
menu, back, back, menu,back,menu,menu,back
Then go on service info. then model info.
ok, so it says brand, orange so its branded
But there are no orange software or anything on the phone
Seansmit17 said:
ok, so it says brand, orange so its branded
But there are no orange software or anything on the phone
Click to expand...
Click to collapse
Unlucky. You can look into debranding. Its what I did. Or you can hope someone hosts the file up.
i had the same problem, debranding is easy its in the decrypted roms thread, download the files let it flash and viola its debranded as it installs a generic firmware onto the phone
about the apps thing, did your phone not have traffic tv or was that just me?
its got traffiv tv ya, thought that was just something sony stuck on there lol
vengeance1990 said:
i had the same problem, debranding is easy its in the decrypted roms thread, download the files let it flash and viola its debranded as it installs a generic firmware onto the phone
about the apps thing, did your phone not have traffic tv or was that just me?
Click to expand...
Click to collapse
It voids your warrenty, If you hand the phone into repair and it's running non orange software then they will not repair and and charge you for its returnal.
Though saying that. I handed in a x10 which was on nordic software into a o2 store with a fualty usb port. They replaced the phone. But that might be because they could not turn it on.
Becareful and no the risks before you debrand
hal752 said:
It voids your warrenty, If you hand the phone into repair and it's running non orange software then they will not repair and and charge you for its returnal.
Though saying that. I handed in a x10 which was on nordic software into a o2 store with a fualty usb port. They replaced the phone. But that might be because they could not turn it on.
Becareful and no the risks before you debrand
Click to expand...
Click to collapse
I read somewhere here that when you flashed your phone with a official generic version then the warranty won't be voided
here in mexico techs from my carrier are so damn stupid that they won't even notice is not their firmware (just for the record, had an x1 with winmo in spanish, asked them how to change it to english or if they can put the firmware in english, their solution, to change the country settings, seriously they suck)
I have a daft question - If we update to 2.1 can we still hack bootloader if the devs get to it in the near future?
I'd have to assume it remains the same right?
What if it says Customized? Is that branded or debranded?
Sent from my X10i using XDA App

My Optimus got messed up, please help me!

Hello I searched all over for something like what happened to me but i didn't find anything. I bought my LG gt540 in Italy, I tried to update at the android 2.1 with the LG software but at the end of the update my phone is loading, I can hear the sound of the phone loading but nothing shows up on the display. My screen is blue.
I tried to flash it again with the v20a, v20b with KDZ UPDT but nothing is solving the situation.
I live in the USA and they already told me that they don't provide any kind of support for this phone because is not sold in the USA.
What can I do?
PLEASE HELP ME because I really don't know what to do.
The phone boot in download mode and if I touch the screen seems to me working.
I tried the update with 1notebook win 7 32bits,1 with 7 64bits, 1 with XP pro (but modded version called ICE).
I'm trying to install win xp pro on a pc just to try again.
Can anybody give me an idea?
try to flash, and flash again on several roms. phone might to work these roms.
Can anybody give me a list of rom officials or not to try that should be compatible with my cell phone?
Thank you
bar1kenoby said:
Can anybody give me a list of rom officials or not to try that should be compatible with my cell phone?
Thank you
Click to expand...
Click to collapse
Just want to share bout my experience... i forgot what my firmware ver was when my gt540 still in donut (android 1.6), but then the first eclair came (baltic rom v20b) then i applied it.
After awhile a rom with my country language came, but the version is v20a.. i tried to apply it, but always get error.i tried another rom (same ver v20a), and get Linux Kernel Panic.. dont know how to fix it (cant even go to download mode), brought it to lg service centre.. only took them 20 mins to fix that, and i look the firmware ver was v20b with my country language. So i guess the ver really matter..
Now im in froyo though
Sent from my GT540 using Tapatalk
well, when you bring this kind of phones in a LG center they flash it with a box, not with the software we use...I did it like job for so many years. The problem is that here in the USA nobody has this boxes because little stores that fix phones or customer centers are not existing. The LG told me that they don't support it here in USA because they don't sell it here and then they have no idea about how to fix it. If I was in Italy I was fixing in 20 mins too but the thing is that the versions that for right now I tried...don't work, 20a,20b.
What other versions could I try?
I have some news. The phone works and I understood what that is.
When is loading the android, is showing nothing but the blue screen...no logo in the boot etc etc...
The phone will stay like that until the key lock is not kicking in putting the phone in standby...When that happen i have to push the power on like if I want to turn on the display to use the phone normally and...like magic...everything show up again.
What could that be? and how can i fix this?...seems to me the boot loader but I'm not sure.
Thank you
Hi,
Did you try reset to factory defaults now, while it's working?
If that is no answer, try this
Good luck!
that's exactly the way i flashed my phone but i can't solve the problem of the standby...I resetted everything but nothing seems to solve this little problem.
Hmmmm....
Maybe you should read and try this!
Good luck.
Please post the results! (if you fix your phone like this method)

I hate my omnia7 becouse of ..

I don't know what to do ???
I can't play games!!!!!!
the problem is :
when I play any game ( for example ) all of the sudden the phone restart by itself , when the main screen show up then restart again and again ..
sometimes it shuts down and the logo ( samsung omnia 7 ) freeze and I have to hold the power to turn it off then, I have to keep it off 5 - 10 minutes till I turn it on..
It's pissing me off guys ... what can I do ..
I bought it from amazon ( with no warranty )..
please, help!!!!
K lets try to fix this issue. First of all.
Is it branded? And which version is it?
Did you update it? Format it?
Is it branded?
No . I bought it from amazon and it's UNLOCKED ..
And which version is it?
OS version : 7.0.7392.0
firmware revision : 2424.10.11.1
radio software : 2424.11.2.2
bootloader : 5.3.0.4
PDA : 18700XXJK1
phone : 18700XXKB2
CSC : 18700XENJK1
Did you update it?
yes , I update it to mango then return it back to pre NoDo and now I'm on NoDo..
Format it?
by format it you mean flash it , then yes ..
I guess the handset did not go the "official upgrade path" to obtain:
phone : I8700XXKB2
The reason I am mentioning it is because if you were to follow the official update path your PDA and CSC would be at:
phone : I8700XXKB3
Maybe that is the underlying issue here. Something that makes it act funny.
Did you return it to pre NoDo by flashing it?(which firmware?) Or reverting to a backup?
Did it freeze before as well?
Did you return it to pre NoDo by flashing it?(which firmware?) Or reverting to a backup?
by flashing it .. this one
I8700 XEN I8700XENJK1
Did it freeze before as well?
yes , since I get the device and start using it .. it happen all the time ..
Uhh :/ This is a bit of a stretch but it could be that your flash memory is corrupt.
I suggest to try and flash a newer ROM to it to see if it is broken.
If it persists you can always get it repaired. I believe EU law puts a 2 year warranty on electronic devices. .. I might be mistaken.
I've downloaded a KC1 but there isn't a CSC and I can't flash it ??
here no warranty !!!
I might take it to samsung center and hoped they'll fix it ..
Just pretend like you left the warranty somewhere... don't even mention it... act like a casual phone user ;D. When ever you start giving them details it will become more complex. So don't tell them anything about flashing etc. Tell them you tried the "reset" button hehe. At the end of the day they just want to process you.
TBH I think the warranty starts when you start using the handset. i.e. that's why they need the serial number. (I just noticed you are in the US)
I don't know about the CSC but I think there a couple of other ROMs out there that can be used that have CSC files... look around in the dev forum.
JK1 isn't the only ROM.
well, I'm not from US ..
does any samsung center will take my phone and fix it ???
becouse it'll be so much annoying couse I have to take it back to US then to amazon !!!
see how lucky I am !!!!
Yup any Samsung partner place will take it. Just have a look on the Samsung website. They list "mobile phone repair partners" etc....
When I tried to hand in my German phone to a certain repair centre in the UK I was met with bureaucracy. Excuses such as "its different" "cant be serviced.. only in germany" were given.
Granted.. I made the mistake of telling them that my phone was bought in Germany.... its too much for most call centres and receptionist at repair centres to comprehend and digest... I just went to another one and kept my mouth shut.
Simply put... come in. Tell them it broke. Tell them that you bought it a while ago. If they ask for papers tell them you left it at home and that they should check the Serial number or something.
my problem is that non of the samsung center in my country selling windows phone 7 devices ..
they might say: we don't know what the hell is this !! we can't fix it !!!!!!
but I'll give it a try ..
sasukee said:
my problem is that non of the samsung center in my country selling windows phone 7 devices ..
they might say: we don't know what the hell is this !! we can't fix it !!!!!!
but I'll give it a try ..
Click to expand...
Click to collapse
The Samsung Repair Centres are usually just "partners" they usually fix all sorts of phone but also have a certificate from Samsung to repair their devices.
Should be on the website.
VonCrisp said:
I guess the handset did not go the "official upgrade path" to obtain:
phone : I8700XXKB2
The reason I am mentioning it is because if you were to follow the official update path your PDA and CSC would be at:
phone : I8700XXKB3
Click to expand...
Click to collapse
Sorry for the off-topic, please bear with me sasukee, hope you get your phone fixed...
@ VonCrisp:
I debranded by flashing the ''I8700XXKC1_XXKB2'' Rom and phone was updated to:
OS ver.: 7.0.7389.0
FW ver.: 2424.11.3.1
Radio ver.: 2424.11.2.2
Bootloader ver.: 5.3.0.4
Then I tried to update to 7.0.7392.0 via Zune, update failed at the 6/10 step.
I used the Samsung patch, updated fine to 7392 via Zune, but the phone version remained I8700XXKB2, not I8700XXKB3. Actually I've never heard of I8700XXKB3. Can you confirm that you 've got I8700XXKB3 phone version, and how didyou get that?
I went there today .. and like what I expected .. they can't fix it !!!!
they said : this device doesn't exist here ( our country ) so that they can't fix it ..
I'm really disappointing ... I don't know what to do ???
any help !!! any thoughts ???
sasukee said:
I don't know what to do ???
I can't play games!!!!!!
the problem is :
when I play any game ( for example ) all of the sudden the phone restart by itself , when the main screen show up then restart again and again ..
sometimes it shuts down and the logo ( samsung omnia 7 ) freeze and I have to hold the power to turn it off then, I have to keep it off 5 - 10 minutes till I turn it on..
It's pissing me off guys ... what can I do ..
I bought it from amazon ( with no warranty )..
please, help!!!!
Click to expand...
Click to collapse
flash the latest rom kc1 and report again..
i do not have any problem here.. i have my phone 4-5 month
b16b said:
flash the latest rom kc1 and report again..
i do not have any problem here.. i have my phone 4-5 month
Click to expand...
Click to collapse
I've downloaded it and there wasn't a CSC then I tried to flash it and the flash didn't work !!!!
the procedure or download link of KC1 might help ..
thanks..
There are many csc's in the Rom development section. Just take the one that fits to your region/provider.
I flashed my phone ..
my new PDA : 18700XXKC1
phone : 18700XXKB2
CSC : 18700XENJK1
OS version : 7.0.7389.0 ( I'll update it later )
Firmware : 2424.11.3.1
radio : 2424.11.2.2
bootloader : 5.3.0.4
I did flash and while the phone flashing my phone stuck ( as usual ) in samsung logo ..
and I turn it off manually .. but now I have KC1
I'll give it a try and see where things going ..
OK, that's it ..
I'm gonna throw my phone at the wall and bury it ..
It's been worse and worse since I starting to flash my phone ..
the conclusion is : never buying anyting WITHOUT WARRANTY ..
I bought mine Omnia without warranty . Well in theory I can always send it to Germany...
Don't you want to donate your device to "hacker" community to create "hardspl" ("hardeboot" since this is Samsung)? Omnia 7 should be hacking friendly, since there is JTAG port (should be) right below battery below the FCC sticker.
But this looks like there is something overheating inside... There is no proper cooling, it looks quite similar to HD2 and other Snapdragon SoC-ed chipsets. Usualy reflowing it with either hot air gun or (as some people do with GPUs) in oven could help, but for how long (I wouldn't risk the oven, this is way more sensitible part).

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