Hi All,
i installed HSPL2 2.8.0000 i think and i installed Kumar ROM. after a week i installed non tmobile ROM and my phone is dead. it does not show the phone is charging and it does not turn on at all. i try Volume + Power and nothing happens. if i get a replacement phone from tmobile, do you guys think they can find out what went with this phone ? can they hold me any legal terms ? what worst can happen if they find out ?
thanks
I work for tmo customer care and the worst case scenario is that you'll be charged a $100 out of warranty fee as the issue was caused by human error not the manufacturer. As far as I am aware there are no legal ramifications. Just call and say your phone won't turn on and you don't know why. They will run you through all the troubleshooting, just make them understand the issue is NOT with your battery or charger as they may want to replace those first if they believe its a power issue.
quite a lot of people have returned tmous in that condition, after flashing a .51. radio, and no one has said anything about any comebacks. The only people that have been charged are those who sent it back where you CAN get into bootloader, and they left hspl visible.
In your case they wont be able to get into bootloader, so you should be fine.
thank you all.
you guys are the best...
Bricked my tmous HD2
samsamuel said:
quite a lot of people have returned tmous in that condition, after flashing a .51. radio, and no one has said anything about any comebacks. The only people that have been charged are those who sent it back where you CAN get into bootloader, and they left hspl visible.
In your case they wont be able to get into bootloader, so you should be fine.
Click to expand...
Click to collapse
Hi there all,
Just want to confirm one thing as I have read over 100 posts and did not find a clear answer.
So I bricked my TMOUS HTC HD2 and I Have tried all ways to get into bootloader, but no luck (v. down + power) like a million times and every time I hook the phone to the PC i get the Qualcomm Diagnostics interface 3197 com port.
These where the steps I did before it got bricked:
1- Flashed using HSPL3 to 2.08.HSPL from SPL 2.08.0000
2- To change language I Installed the following ROM (_HTC HD2_RUU_Leo_HTC_ARA_1.66.415.4_Radio_Signed_15.30. 50.07U_2.06.51.07_Ship)
3- Got a message that phone was successfully flashed with the new ROM.
4- Phone got shutdown and bricked/dead
These are my phone details before I did any of the above as I saved them before I did anything in case of any damage and forgot to investigate radio issues hehehehehe:
Rom Version: 2.10.531.1 (82076) WWE
Rom Date:02/22/10
Manila Version:2.5.20121412.1
OS Version:5.2.21889 (21889.5.0.87)
Radio Version:2.08.50.08_2
After all the posts I read, I understand that my mistake was that I flashed My tmous HD2 with a .51 radio and that's the cause for the phone to brick.
My question is:
is it possible in any way for me or a tmous service center to enter into bootloader mood using any means. if no than I'm verrrrry happy cuz they will never be able to see the HSPL I flashed.
I would appreciate your confirmation. I know you mentioned it above that they can't, but just wanted to confirm before i send it to them.
Thanks to all the help we get from everyone here. Keep up the good work
***we live and learn***
Yes. Your situation is exactly the same as the OPs. Youre ok. Send it in. Get a new one.
help!!!!!
so i think i just bricked mt hd2, i was flashing the radio rom and now the phone wont do anything......
i was trying to find a radio that worked with android.
the Fing part is that this is the replace phone i just got in and now if i call back to tmobile will they be able to see what i did to the phone, cause they will press charges for misleading info
so plz help with any info
email- [email protected]
thanks
send it in and get another one!
yeah i bricked my hd2 tmobile usa as well. I went to install HSPL again after i took it off and it went trough fine then it crashed. I'm waiting for a new 1 to arrive soon then i will send mine back and hope they cant get into anything. Nothing comes on the screen no lights at all, so i hope i can by pass
Hi
Happen the some with me. I bricked my hd2 tmobile. The big problem is that im from portugal, and tmobile dont have any assistence here. If anyone have some ideas to put my phone back to normal, i appreciate a lot. Thanks
-------------------------------------
Sent via the XDA Tapatalk App
MLowed said:
Hi
Happen the some with me. I bricked my hd2 tmobile. The big problem is that im from portugal, and tmobile dont have any assistence here. If anyone have some ideas to put my phone back to normal, i appreciate a lot. Thanks
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
there is no such thing as a unbrick unless u send your phone to a expert who can do it them selves which you can search for in the forums
ok i have HTC HD2 512 don't know how many versions out there!(just know mine was somthings to do with asian one!) i flashed radio with Radio_Leo_2.15.50.14 and it went till 99% and stucked!i can get to bootloader screen but not be able to unbrick it! funny thing is after puling out my battry for about an houre magldr loads!
i followed forum.xda-developers.com/showthread.php?t=668347 but no nothin!
i want to bye jtag! any tutorial on how to use jtag to fix bricked hd2? or any idea on how to unbrick it without jtag?
thanks
Related
Hi
While I was upgrading my ROM the PC was turned off, and the upgrade was interrupted.
Now my HTC HD2 have died in its 1st day No matter how many times I press the power button it doesn't turn on!
Tried soft and hard reset but didn't worked, also the battery is almost full.
I called HTC workshop and they told me if the interruption was between 17% - 50% then it can be fixed easily (low cost)
BUT if it was interrupted after 50% progress, then the motherboard need to be changed and that will cost alot!!
Is that true...
PLEASE HELP
more specific info please,
can you boot into bootloader?
when you say "No matter how many times I press the power button it doesn't turn on!" do you REALLY mean it wont turn on, or do you mean it stops on a grey screen?
what version phone?
did you use hspl first?
Hi samsamuel
No I cannot even boot into bootloader.
and yes I REALLY mean it wont turn on. (It has died man) ...
It is a T-Mobile USA Version with ROM 2.01 and I was upgrading to ROM 1.66 and I wasn't able to upgrade to that version until I used HSPL successfully.
How much does it cost to replace the motherboard and from where I can buy it??
humaidiom said:
Hi samsamuel
No I cannot even boot into bootloader.
and yes I REALLY mean it wont turn on. (It has died man) ...
It is a T-Mobile USA Version with ROM 2.01 and I was upgrading to ROM 1.66 and I wasn't able to upgrade to that version until I used HSPL successfully.
How much does it cost to replace the motherboard and from where I can buy it??
Click to expand...
Click to collapse
Send it to warranty if it can't be turned on.
Maybe they'll replace it. What do you have to loose?
if it is tmobile, and less than a year, jsut tell them it stopped working. don't tell them you upgrade to rom bla bla bla
humaidiom said:
Hi samsamuel
No I cannot even boot into bootloader.
and yes I REALLY mean it wont turn on. (It has died man) ...
It is a T-Mobile USA Version with ROM 2.01 and I was upgrading to ROM 1.66 and I wasn't able to upgrade to that version until I used HSPL successfully.
How much does it cost to replace the motherboard and from where I can buy it??
Click to expand...
Click to collapse
Unlucky, it's dead, you bricked it by flashing an incorrect radio.
i'm interested in your train of thought where going from 2.01 to 1.66 is an upgrade?
no clue how you would go about swapping out a mo board. Id try get it swapped under warranty.
samsamuel said:
it's dead, you bricked it by flashing an incorrect radio.
i'm interested in your train of thought where going from 2.01 to 1.66 is an upgrade?
Click to expand...
Click to collapse
The reason I did that was to enable Arabic and the only way I think could do that is to "downgrade it to that ROM.
htc.com/mea-en/SupportViewNews.aspx?dl_id=857&news_id=496
humaidiom said:
The reason I did that was to enable Arabic and the only way I think could do that is to "downgrade it to that ROM.
htc.com/mea-en/SupportViewNews.aspx?dl_id=857&news_id=496
Click to expand...
Click to collapse
ah i see. well unfortunately the tmous will not run any rom version lower than 2, but what killed your phone is the radio that is included with the 1.66.
so far a few dozen people have donethis, no fix available.
It will indeed be the incompatible radio that bricked it. Live and learn. There's no fix.
If you've just got the phone there's no reason why you can't just contact T-Mobile and get a replacement unless they call you up on it. Did you HSPL before hand?
I am new in this type of phone and I bricked it. how I flash a rom with out HSPL and the phone dont do nothing only one thing when I connect to the computer it reconize it like Qualcomm CDMA Technologies MSM but now I dont know what to do to fix it. I think the phone is not damage because the pc reconize it. please help me fix it if there is away to . thankyou
sounds like you have flashed an incorrect radio. Did you by any chance try and flash a non tmous stock rom? Cos thats what happens if you flash an incorrect (non tmous) stock rom because they all include a radio that WILL NEVER work on the tmous.
The phone is dead. Sorry.
the rom I flash it work with my phone because I flash it before. The problem was that I flash my phone to stock and I forgot to HSPL to flash the same rom I had. I think there is a solucion for thins because the phone is like he does't have rom install.
I'm not too knowledgeable on this, but I think you flashed a wrong SPL base or something for the ROM you used to use. Having said that, making multiple threads does not accelerate the rate at which people respond to your problem, so please stop it.
what rom did you flash?
this the rom I flash NorgzRom.2.13.1.N0R.6Z tmous. I have it install on my other HD2 right now and it work perfectly. I brick it because I flash it without HSPL. I what to know if someone know's how to fix it. thanks
Let's see if I can sort the problem out, as your grammar leaves much to be desired.
You took a phone with a custom ROM already on it, and flashed it back to the stock ROM. Which stock ROM? The thing is, depending on how/which ROM you flashed, your unlocked version of SPL 2.08 could have been replaced with the updated and locked down SPL 2.10. Attempting to flash a custom ROM would then result in what you're seeing now.
You then decided to flash NorgzRom 2.13.
The phone now does not boot or do anything except for show up on your computer when connected via USB.
Does this cover what happened?
My suggestion is to attempt a Task 29; although I highly doubt it will work.
The symptoms you are having are the same ones that manifest when a bad radio is flashed. At this point if T29 fails call T-mobile, play dumb, and get the phone taken in under warranty. Currently there is no other solution.
Best of luck
kelkey said:
I am new in this type of phone and I bricked it. how I flash a rom with out HSPL and the phone dont do nothing only one thing when I connect to the computer it reconize it like Qualcomm CDMA Technologies MSM but now I dont know what to do to fix it. I think the phone is not damage because the pc reconize it. please help me fix it if there is away to . thankyou
Click to expand...
Click to collapse
Regarding your connection to the PC:
Don't worry about the "Qualcomm CDMA Technologies MSM" message -- many phones (including the HD2) when connected to the PC identify themselves in such a way as to match this driver. So the fact that Windows is seeing the phone and trying to install this driver is a good thing. Once Windows searches Windows Update it will identify the *correct* driver (something like "HTC USB Sync" if I remember correctly) and install it.
I believe you can also install this Windows Mobile Device Center update that will allow you to skip the step of searching for drivers on Windows Update.
tai4de2 said:
Regarding your connection to the PC:
Don't worry about the "Qualcomm CDMA Technologies MSM" message -- many phones (including the HD2) when connected to the PC identify themselves in such a way as to match this driver. So the fact that Windows is seeing the phone and trying to install this driver is a good thing. Once Windows searches Windows Update it will identify the *correct* driver (something like "HTC USB Sync" if I remember correctly) and install it.
I believe you can also install this Windows Mobile Device Center update that will allow you to skip the step of searching for drivers on Windows Update.
Click to expand...
Click to collapse
Ummm...what does that have to do with the fact that his phone will not boot?
I tried with windows mobile device center and active sync. but nothing happens.It keeps saing to install the drivers for this devices (Qualcomm CDMA Technologies MSM) .I hope some one get a anwser for this problem.I all ready got a new one because of the injurent but I wish to fix this one. here is the link for my video, so you can see the problem.Sorry for my bad ingles because I speak spanish,hope you understand http://www.youtube.com/watch?v=NZE70gwHmSc. please live comments. Thankyou!
Hi, I know you assured us the same rom was loadeed onto your other phone, but having just watched yor video, that is exactly what happens when you flash the wrong radio to a tmous. The phone wont turn on, nothing on screen, and when you connect to PC it shows up as qualcomm.
There are a fair number of posts with exactly this behavour, and all of them are down to the wrong radio.
It may be that it is just a coincidence and that the phone has died for some other reason, but I would guess the result is still the same - unrecoverable.
Still under warranty?
I have one question can I clone my new HD2 the one I have from the warranty with the one is damage. Our if there is a program that do this. I mean like transfer all the progaraming from the Hd2 (working) to the damage one. please if someone know's let me know. Thankyou very much!
There is nothing you can do. I know you wish there was because it is a lousy circumstance but you can't do anything once it's bricked. Get a new one if you haven't already and move on. I hate having to be so repetitive but you don't seem to understand. Plenty of people have bricked...just talk to T-mobile, act like you don't know what happened, get a new one under warranty, and move on.
~Jasecloud4
Help for bricked phone
samsamuel said:
sounds like you have flashed an incorrect radio. Did you by any chance try and flash a non tmous stock rom? Cos thats what happens if you flash an incorrect (non tmous) stock rom because they all include a radio that WILL NEVER work on the tmous.
The phone is dead. Sorry.
Click to expand...
Click to collapse
I think this what happened also to my unlocked Tmobile HTC HD2. I now have a bricked phone too...
With all our experts here, is there really no way that we can fix a bricked HTC HD2 besides sending it back to T-mobile?
allanbsutarez said:
I think this what happened also to my unlocked Tmobile HTC HD2. I now have a bricked phone too...
With all our experts here, is there really no way that we can fix a bricked HTC HD2 besides sending it back to T-mobile?
Click to expand...
Click to collapse
There is no way to undo the damage. You have to make sure you know exactly what you're doing when flashing a rom to your phone. All the experts in the world can't help you if you don't do your research first. It is your responsibility to make sure you are flashing a compatible rom or radio. I don't intend to sound harsh but you need to read, read, read then read again for good measure. Good luck and just play dumb when you contact T-Mobile.
Bricked hd2
I am kinda new to this forum. I just purchased my HD2 on June 30th and prior to that I was a Blackberry power user.
I have bricked my Blackberry devices MANY times and each time I was able to recover it so I had no fear of installing a new OS. It got so bad that every time a leaked or official OS was released for my Bold 9700 I would install it and Blackberry OS updates are released several times in a month sometimes.
But in the last couple of weeks of HD2 ownership I have "thought" about installing a cooked ROM but there is no room for error. I would hate to brick this HD2 and I just got it.
Hell.......I work in the IT field on workstations, servers......ect and I have no fear of working on those systems because I know I can recover the data and the system if need be. Since a bricked HD2 is basically a pretty paperweight I will wait until I am seriously comfortable with the process.
Until that time I'll just continue to pick up tips and tricks for this great device!
squire366 said:
I am kinda new to this forum. I just purchased my HD2 on June 30th and prior to that I was a Blackberry power user.
I have bricked my Blackberry devices MANY times and each time I was able to recover it so I had no fear of installing a new OS. It got so bad that every time a leaked or official OS was released for my Bold 9700 I would install it and Blackberry OS updates are released several times in a month sometimes.
But in the last couple of weeks of HD2 ownership I have "thought" about installing a cooked ROM but there is no room for error. I would hate to brick this HD2 and I just got it.
Hell.......I work in the IT field on workstations, servers......ect and I have no fear of working on those systems because I know I can recover the data and the system if need be. Since a bricked HD2 is basically a pretty paperweight I will wait until I am seriously comfortable with the process.
Until that time I'll just continue to pick up tips and tricks for this great device!
Click to expand...
Click to collapse
There is plenty of room for error , but the ONE thing you cannot do is flash an incompatible Radio, out of all the things you can do that is only one, the MAIN one ...
If it is a TMOUS HD2, which I assume it is you cannot flash any radio to be safe, prior to 2.08 or any radio that has x.xx.51.x in it ... Pretty much anything else you do short of a hardware failure there is a recovery option ...
so TMOUS HD2 Nothing but Official TMO ROMs or TMOUS compatible custom ROMs and TMO Compatible Radios ...
EU ROMs , may brick your device if they have a radio ..
HTC ROMs , may brick your device if they have a radio
Hey all! I'm kinda new to this windows mobile stuff also...I used to be a blackberry man, but couldn't resist the hype on the htc hd2 so i jumped on the wagon and got one. I'm paying full price ($400.00) so I am definitly afraid of doing a rom flash. After reading all the horror stories on here and seeing all the different roms out there...it's just to risky for me. The last thing I need in this economy is a $400.00 paper wieght. There has to be an easier way to do this rom stuff. Does anyone know of a rom that works for sure...or are they all problematic?
kelkey said:
I tried with windows mobile device center and active sync. but nothing happens.It keeps saing to install the drivers for this devices (Qualcomm CDMA Technologies MSM) .I hope some one get a anwser for this problem.I all ready got a new one because of the injurent but I wish to fix this one. here is the link for my video, so you can see the problem.Sorry for my bad ingles because I speak spanish,hope you understand http://www.youtube.com/watch?v=NZE70gwHmSc. please live comments. Thankyou!
Click to expand...
Click to collapse
did you try the wmdc update in the prev. post that has the drivers?
nrfitchett4 said:
did you try the wmdc update in the prev. post that has the drivers?
Click to expand...
Click to collapse
This threads from May. His phones probably been replaced...
Hello, I've recently had problems with my HD2 touch screen..It is not responsive at all. I am planning to send it back to HTC for RMA + repair, however I'm pretty sure I need the stock radio + rom for it.
I have the HTC HD2 T8585 and I don't remember what the stock rom + radio are...I remember one of them being 1.66 or something..however I can't find any download links.. could somebody help me? Thanks
edit: I just got off the phone with HTC, they said I can't send it in for repair because I'm in Canada and I bought this phone from China.... -_-
does anyone know how to repair this problem? I cannot slide my unlock tab because the touchscreen doesn't work..i've tried reflashing and hard resets and pulling out the batteries..it sometimes work for a few seconds and it stops after that or as soon as i put the phone to sleep...
ryennn said:
Hello, I've recently had problems with my HD2 touch screen..It is not responsive at all. I am planning to send it back to HTC for RMA + repair, however I'm pretty sure I need the stock radio + rom for it.
I have the HTC HD2 T8585 and I don't remember what the stock rom + radio are...I remember one of them being 1.66 or something..however I can't find any download links.. could somebody help me? Thanks
edit: I just got off the phone with HTC, they said I can't send it in for repair because I'm in Canada and I bought this phone from China.... -_-
does anyone know how to repair this problem? I cannot slide my unlock tab because the touchscreen doesn't work..i've tried reflashing and hard resets and pulling out the batteries..it sometimes work for a few seconds and it stops after that or as soon as i put the phone to sleep...
Click to expand...
Click to collapse
happened to me (and many others...i too had a thread...) tis hardware (which makes sense as you have flashed roms and still it persists.)
sorry mate. out of luck.
anyone know where i can get the stock ROM/Radio and a way to delete everything so that its like the phone is brand new?
ryennn said:
anyone know where i can get the stock ROM/Radio and a way to delete everything so that its like the phone is brand new?
Click to expand...
Click to collapse
On the HTC website!? www.HTC.com ?
i've tried that?! but when i entered my serial number, it says the current download is unavailable for my device..!?!?!??!! -_-
Yes, same here.
My serial SH07GNW06558
Does this mean that this might be a bogus HTC?
SH07GNW06558 is not HTC HD2
kuklei said:
Yes, same here.
My serial SH07GNW06558
Does this mean that this might be a bogus HTC?
Click to expand...
Click to collapse
This serial belongs to a different device, not HD2. Sorry.
Hi Guys, First off I would like to thank everyone for all their amazing ROMs.
I'm a long time lurker, first time poster. So I think the entire chef community need a big round of appluase before I start.
So here's the deal, I lost my HD2, got it barred, Sim and Phone, then, Someone recovered it!
I asked O2 to unbar it, Could not be done. 6 Days on and my phone remains barred. What is weird is that other network SIMs work in my phone, and my SIM works in other handsets. Ya. Pretty freaky.
Anyway, they want me to send it in for repair / replace. Need to make sure I have everything Stock so they don't go "LOL U BRICKED IT AND VOIDED WARRENTEH SUX FOR YEW"
About to Flash RUU_Le2_UK_1.72.206.3_Radio_CRC_Signed_15.32.50 .07U_2.07.51.22_2_Ship.exe (From 4shared shared folder with teh stock ROMs)
From what I've read this should solve my worries. I just want confirmation on this and/or any advice on what I would have to do to return it to factory Settings so they don't PWNnarf me for using the HD2 to it's full potential.
Thanks again to the whole community ;D
If your phone is O2 UK branded, then that should be fine. Once it is flashed, check that the ROM and RADIO are correct and boot up in BootLoader mode and check that the SPL is 1.66.0000 and not ending with .HSPL
It does end in hard HSPL after flashing a stock ROM. Anyway to fix this?
If it helps at all, I had the New windows phone 7 ROM before this, if that makes any difference ;3
EDIT: DISREGARD THIS I found a solution. Close thread or summat.
Hi there (all Expert).
i was using Duttys 2.5_5.29017.5.3.12_3.14_HD2_ML_Family_ROM_(V20)_WWE very smoothly when today i tried a new Rom RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship.
all went smooth but after restarting it shocked me no light, not able to power on not able to go to boatloader and even not able to be recognized by my PC. :
i need help in this regard thanks in advance.
Hello,
Apparently, you have flashed a .51 radio, which would have bricked any T-mobile HD2.
Marvlesz said:
Hello,
Apparently, you have flashed a .51 radio, which would have bricked any T-mobile HD2.
Click to expand...
Click to collapse
Thanks Sir,
but in case if i have broken my HD2 what is the solution then. obviously like other i need it to alive it back.
Hello,
Well, if you *did* have the Tmous Version. Then you can either replace the motherboard or get it JTAG-ed. You can contact xda-senior member T-Macgnolia about the JTAG, I think he would be able to help you. I'm sorry for your loss.
thanks very much i've sent the phone to the expert and let see what they say.