[Q] Update to official Mango via Zune - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I flashed my HTC HD2 from WM6.5 to WP7 and upgraded via Zune to 7.10.7712.60:
I installed ROM " Back to the Future [XBmod-Yuki]" by following the guide http://forum.xda-developers.com/showpost.php?p=17205291
and stopped at the step 14 (I didn't want to update to 7720 with manually pushing cab-files (HD2-7720fix.rar) to be alble to update OS via Zune later when official release is published).
Also I deployed DEV_UNLOCK.cab (http://forum.xda-developers.com/showthread.php?t=1250869) and installed some apps through W.I.N.C.O.'s AppStore v.1.0.5 (http://forum.xda-developers.com/showthread.php?t=1245206).
I haven't activated any Windows Live ID yet.​
Today Zune found Mango update (7720) and I've tried to apply it.
At the step 5. I'm receiving the error with the code 800B010A
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I've tried the update many times with the following actions:
- restart the device
- restart my PC
- restart Zune
- set SIM pin code, restart the device, clear SIM security
- reset my WP7 (Settings => About => reset your phone) without SD card
Each time I received the same error code.
At the moment no success. The phone works fine now but with OS version 7.10.7712.60.
Can anyone give me a clue how to apply the update?

MFliorko said:
Today Zune found Mango update (7720) and I've tried to apply it.
At the step 5. I'm receiving the error with the code 800B010A
I've tried the update many times with the following actions:
- restart the device
- restart my PC
- restart Zune
- set SIM pin code, restart the device, clear SIM security
- reset my WP7 (Settings => About => reset your phone) without SD card
Each time I received the same error code.
At the moment no success. The phone works fine now but with OS version 7.10.7712.60.
Can anyone give me a clue how to apply the update?
Click to expand...
Click to collapse
I get that error to
Update: connected to my zune account (on zune) and update success

nelsonberenguer wrote:
Update: connected to my zune account (on zune) and update success
Click to expand...
Click to collapse
Zune accounts and Microsoft Marketplace are not supported in my country.
Therefore I applied DEV_UNLOCK.cab to unlock the device for development.

MFliorko said:
nelsonberenguer wrote:
Zune accounts and Microsoft Marketplace are not supported in my country.
Therefore I applied DEV_UNLOCK.cab to unlock the device for development.
Click to expand...
Click to collapse
In my country neither
You only have to change your location to United States and zune marketplace will work.

Had the same error on my laptop (Win 7 x64).
Tried everything (restart computer, reboot phone, Zune sign in, force update trick) but no success.
I eventually decided to try again but on my PC (Win 7 x32) and BINGO, it worked !
Just for those who might ask:
- all settings, live tiles, installed apps, etc. were not touched;
- marketplace download works;
- app deployment works;
- obviously, multitouch and camera issues remain (HD2 drivers related);
- too soon to say anything about battery drain.
To end this, the update seems pretty safe to me but do it at your own risk.

make sure lock screen is off worked for me
One shot mango

nelsonberenguer said:
You only have to change your location to United States and zune marketplace will work.
Click to expand...
Click to collapse
Where did you change location?
- when you were registering Zune account (than you should enter some US address, but M$ check users' locations)?
- in Zune?
- in WP7?
My WP7 has US regional settings.

MFliorko said:
Where did you change location?
- when you were registering Zune account (than you should enter some US address, but M$ check users' locations)?
- in Zune?
- in WP7?
My WP7 has US regional settings.
Click to expand...
Click to collapse
you have to change in windows (pc) .
go to control panel and in regional settings change location to US

nelsonberenguer said:
you have to change in windows (pc) .
go to control panel and in regional settings change location to US
Click to expand...
Click to collapse
You also may have to settings/about reset your phone. On reboot the first screen shows location choice.
Edit; sorry this shows language choice, but may be relevant.

nelsonberenguer said:
you have to change in windows (pc) .
go to control panel and in regional settings change location to US
Click to expand...
Click to collapse
I've changed regional settings on my Windows 7 x64 and rebooted it.
Also I've found that my WP7 had showed wrong date (09/21/2011). I've changed and rebooted it too.
But still has the same error when I'm trying to apply the Mango upgrade.
The only thing I've haven't tried yet is reset (hard reset or Setting => About => reset your phone). But I'll lose all my settings, contacts, photos, installed apps etc.
Any other idea?

For me it stucked on restarting, you just have to be very patient at this stage because it takes alot of time

Solved!
I've tried, I think, everything. Nothing helped me.
Finally I manually upgraded from 7712 to 7720 (from cab files "HD2-7720fix.rar"). Zune found the update (cleanup) but during the upgrade process I caught the same error 800B010A.
Then I found the following advice (http://forum.xda-developers.com/showpost.php?p=17950050&postcount=3431):
-take out SIM card (remove it from the phone device)
-increase reserved memory. In Zune (desktop) go to Settings => Phone => Reserved Space => change reserved space from 5% to 10%.
And the upgrade in Zune is successful!
I home this can help someone.

I don't know whether it matters...
Before manual upgrade with cab files from 7712 to 7720 I removed developer unlock (applied DEV_UNLOCK_REMOVE.cab). After that the upgrade process in Zune continued being failed (of course).
Eventually after I successfully applied official upgrade (see my previous post) I unlocked the phone for development (with DEV_UNLOCK.cab).
I've just installed a few apps to my WP7 Mango (7720 official).
Everything is the latest and works fine now!

So does anyone know if the camera issue has been fixed in this final update? Or is it still a driver issue as previously stated?

VPN solved my Problem.
I live in Iran and tried every option you guys mention it but it didn't worked.
But When i Used a encrypted Europe VPN it worked.
and about "zone account login issue" if you change your your country in regional and language setting in control panel you can access the market place in zune.

Error 800B010A - You can try this
Heya,
I tried to update our beloved HD2 today...well I got the dammit 800B010A error all the time (approx. 15 times). I tried the USB update thingy but no success.
If there are still people out there who are struggling with the error:
After checking for USB drivers you can try to:
1. Take out your SIM card!
2. Increase the "reserved space/storage"! (I'm on german zune, so I don`t know the correct wording). You find this when you are in Zune (on Desktop PC) under Device - Settings.
At least the update directly worked for me after increasing the space from 5% to 15%.
Take care.
Ric

Wifi problem
I've succsessfully updated my HD2 to the offical Mango release via Zune, but I got Wifi problems. When I go to settings - wifi and click it won't open. It just says that wifi is turned on... Anyone know a solution to this? It is so frustrating and it drains my battery. Any help appriciated Thank you!

mrventura said:
I've succsessfully updated my HD2 to the offical Mango release via Zune, but I got Wifi problems. When I go to settings - wifi and click it won't open. It just says that wifi is turned on... Anyone know a solution to this? It is so frustrating and it drains my battery. Any help appriciated Thank you!
Click to expand...
Click to collapse
Try switch phone off and on.
Else try wifi rom fix cab eu or us http://forum.xda-developers.com/showthread.php?t=1250869

Robbie P said:
Try switch phone off and on.
Else try wifi rom fix cab eu or us http://forum.xda-developers.com/showthread.php?t=1250869
Click to expand...
Click to collapse
Unfortunatly none of the above worked :/ Think I'll have to hard reset

Official Mango ?
What does do ISV cleanup ?
What diference is between the developer mango and official after ISV cleanup ?
Is ISV cleanup everything what we have to do to have official 7720.68 build ?
How I will know that I have unlocked phone, that I can upload app via developers tools ?

Related

upgrade failed

Qtek 9090 WM2003SE
w$ xp into a virtualbox VM
Debian Sid
==================
Hi,
I followed the pages I found on this site and I downloaded the Windows Mobile 6.5 Pro Build 21169.5.0.0 - Release 3 (grandma_pics.zip), but I had a 150 error and now I'm stucked with a device saying SERIAL||USB on a white screen (depending if it is or not plugged into the craddle) not responding to any reset and not lighting.
activesync don't detect it anymore, so I suppose I'm doomed
Did the update start as it should? It should first detect your current software version and then ask you to continue. Then a progress bar would show and update would begin (taking about 5 minutes). Where exactly has it gone wrong? Don't be afraid (Sorry if my english is bad, I don't use it so often)
I followed the howto and upgrade started, but the bargraph didn't come and connexion was lost.
Then it thrown a 150 error, and since I'm stucked with the USB screen.
When I de/reconnect xp emits USB in/out sounds but activesync stays unconnected.
If you haven't seen this screen:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
then it's 99% safe to take out the battery With some builds I get an error while trying to start upgrade from 2003 to 6.x, so you might try another build... Hope this helps!!!! Good luck!!!
Unfortunately it didn't help: I'm still stuck with the SERIAL screen
Hard reset (in windows 2003 press Power + Reset)? Try upgrading to Win2003.
Nope: still stucked
When you run the 2003 upgrade, what does it say? Can't find the phone?
I just tried the hard reset.
I'll try 2003 tomorrow (its 0320 here!)
Thanks for your answers, I'll keep you posted ASA I tested the 2003 upgrade.
I succedd to flash it (well, almost
I reinstalled activesync and re-read the doc (that say I could be left w/o USB connectivity) and relaunched the upgrade (still WM6) and it worked...
mod'op:
* Uninstall AS (which failed, staying forever at "1 second left" (but remember: I use xp on a VM, on a slooow machine (XP2600+ w/ 1.5GB RAM),
* Uninstall the CE USB driver,
* Reboot xp,
* Reinstalled AS
Well, it worked until ~97%, and thrown a 112 error (CE ROM Update error); so, as adviced by the flasher, I performed a soft reset, get the 4 coloured stripes, pressed camera & voice, and I'm now stucked here: I've got the 3 options, but nothing seems to act on them (no moving between options, no change while screen-pressing more than 2s on the 1st or typing N on the keyboard.) - The device screen indicated 98%.
So, now guess I must re-upgrade, but as I don't want to end up with a paper-weight, I'll wait for skilled advice.
HankHulator said:
I succedd to flash it (well, almost
I reinstalled activesync and re-read the doc (that say I could be left w/o USB connectivity) and relaunched the upgrade (still WM6) and it worked...
mod'op:
* Uninstall AS (which failed, staying forever at "1 second left" (but remember: I use xp on a VM, on a slooow machine (XP2600+ w/ 1.5GB RAM),
* Uninstall the CE USB driver,
* Reboot xp,
* Reinstalled AS
Well, it worked until ~97%, and thrown a 112 error (CE ROM Update error); so, as adviced by the flasher, I performed a soft reset, get the 4 coloured stripes, pressed camera & voice, and I'm now stucked here: I've got the 3 options, but nothing seems to act on them (no moving between options, no change while screen-pressing more than 2s on the 1st or typing N on the keyboard.) - The device screen indicated 98%.
So, now guess I must re-upgrade, but as I don't want to end up with a paper-weight, I'll wait for skilled advice.
Click to expand...
Click to collapse
Why upgrade with a VM?? And why so an old ROM
With a VM because I don't have anymore w$ directly acessible (and don't want it, as I've got small HDz)
I thought the howto pages where up to date...
Anyway, I re-put the device into flashing mode and it is upgrading at this time.
I'll keep you posted of the result; but I just read the links you sent and I think I'll go to 6.1 as you say the battery life is much longer (but I don't know exactly how to do that, as it will be a downgrade.)
And about the support, I'd have been glad to do so, but I can't (I'm unemployed and been given this device, which, I hope will help me to launch a small business till the next january)
Failed @ 29% this time.
I'm currently downloading the WM6.1 version
After several attempts and many 112 errors (@ random upgrade %ages, may be low level USB interractions?) I'll try tomorrow on a pristine XP installation (friend's computer).
And keep you posted.
Taleb504
HankHulator said:
I succedd to flash it (well, almost
I reinstalled activesync and re-read the doc (that say I could be left w/o USB connectivity) and relaunched the upgrade (still WM6) and it worked...
mod'op:
* Uninstall AS (which failed, staying forever at "1 second left" (but remember: I use xp on a VM, on a slooow machine (XP2600+ w/ 1.5GB RAM),
* Uninstall the CE USB driver,
* Reboot xp,
* Reinstalled AS
Well, it worked until ~97%, and thrown a 112 error (CE ROM Update error); so, as adviced by the flasher, I performed a soft reset, get the 4 coloured stripes, pressed camera & voice, and I'm now stucked here: I've got the 3 options, but nothing seems to act on them (no moving between options, no change while screen-pressing more than 2s on the 1st or typing N on the keyboard.) - The device screen indicated 98%.
So, now guess I must re-upgrade, but as I don't want to end up with a paper-weight, I'll wait for skilled advice.
Click to expand...
Click to collapse
hey there i have the same problem as u . but i dont know what to do ... so plz if u can explain to me what to do ... and which files must use """sorry for my english """".
Yeahhh! The beast is beautiful!
PB was apparently that USB doesn't like very much my VM (or vice versa): it worked @ 1st try with a real xp.
However, 1st boot (after the 3 options setup in color bars) was triggered by MAIL+POWER, not MAIL alone (genuine Qtek 9090).
To aboutaleb504: Use a real w$, not a VM; and use the files pointed at in the 2nd link of D-2's post (I also took Office from a WM6.5 BlueAngel wiki's page and its working correctly)
Thanks to everybody tout le monde, and especially to D-2 for pointing the faulty VM and for the WM6.1 links
Please "D-Two" not "d-2" Thanks
You have seen that i have many Roms not only WM6.1
Ach, you D-Two
Yep, but I also read the docs and they say WM6.1 has the lowest battery consumption, which is important to me. That's why I choose to stick with it.
Ho-hO, Its a good thing this thread continues: I installed the 'cabs' and 'cabs2' packages I originally found with the first ROM image, and I just found that 'VoIP Setup' throw me an error:
"The file 'SetupVoIP' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling this file."
I reinstalled it but it was the same.
I'm glad you did it!! New Windows has much better functions, but I just got back to 2003, couldn't take the slowness anymore
HankHulator said:
Ach, you D-Two
Yep, but I also read the docs and they say WM6.1 has the lowest battery consumption, which is important to me. That's why I choose to stick with it.
Ho-hO, Its a good thing this thread continues: I installed the 'cabs' and 'cabs2' packages I originally found with the first ROM image, and I just found that 'VoIP Setup' throw me an error:
"The file 'SetupVoIP' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling this file."
I reinstalled it but it was the same.
Click to expand...
Click to collapse
Please give me the link...

ISV Beta Cleanup update available on Zune for 7720

What to do?
Doesn't work for me, it just gives an error code and stops at "preparing to install" - step 5 out of 9.
Hopefully a solution will be found.
this update work for me, I can get my HD2 cleaned after installing this
Did you search at all before posting this new thread?
http://forum.xda-developers.com/showthread.php?p=17933847#post17933847
In that thread is your answer.
Error 800B010A - You can try this
Heya,
I tried to update our beloved HD2 today...well I got the dammit 800B010A error all the time (approx. 15 times). I tried the USB update thingy but no success.
If there are still people out there who are struggling with the error:
After checking for USB drivers you can try to:
1. Take out your SIM card!
2. Increase the "reserved space/storage"! (I'm on german zune, so I don`t know the correct wording). You find this when you are in Zune (on Desktop PC) under Device - Settings.
At least the update directly worked for me after increasing the space from 5% to 15%.
Take care.
Ric
clenaup , update
i tried , take out SIM card, vut it is still not working for me
so my mean is as i have already 7720 RTM it is same as this celanup update, or not true ?
easy
It is very easy. You should disable the antivirus and firewall off windows. Try again and it works.
regards
I guess all apps, data and settings stay?
PedrooNL said:
I guess all apps, data and settings stay?
Click to expand...
Click to collapse
YES, they do. It took me some 5 minutes to complete the whole process. I don't see any difference though.
Error 800B010A
Some touble here. All the time Error 800B010A.
Increased reserved space.
Took out SIM card.
USB driver is updated.
Somebody?
Edit: Just rebooting computer and phone did it in the end. Don't know why.
- Spent like 24 hours to install this update and finally got installed at 3am yesterday
- Noticed that Battery drain is fixed after installing ISV cleanup update for some reason (left phone running rest of the time while writing this and it seems 3ma while 2G enabled)
- Here are my steps (From scratch):
- Unlocked my sd card using cabs from xbox
- Removed the sd card and installed WM 6.5 and booted the phone completely
- Formatted sd card on windows 7 laptop using diskpart and SDFormatter utility (Sandisk Class 2 8GB)
- installed magldr 1.13 and enabled 24MB from the services menu
- installed native rom v2 from yuki & xbox
- installed updates from zune upto 7395
- Once 7395 installed, go to about and reset the phone
- When phone is booting in magldr screen, insert the sd card
- let it boot completely, go to about and make sure you got the correct storage size ie. 7.39 GB in my case
- installed deviceprovisioning.cab using WP7 Update Cab Sender from xbox/yuki
- installed 7403 from zune
- go to about and reset the phone once again
- now install 7720 from zune (it took 2 hours to install on my phone)
- it should now continue to install ISV beta cleanup without any problem
To confirm you have ISV Beta cleanup installed, reboot the phone and go to zune and check for the updates, it should no more prompt you for ISV Beta cleanup
enjoy the Mango
iD
PedrooNL said:
Some touble here. All the time Error 800B010A.
Increased reserved space.
Took out SIM card.
USB driver is updated.
Somebody?
Click to expand...
Click to collapse
Same here..
PedrooNL said:
Some touble here. All the time Error 800B010A.
Increased reserved space.
Took out SIM card.
USB driver is updated.
Somebody?
Click to expand...
Click to collapse
Just rebooting computer and phone did it in the end. Don't know why.
itaysk said:
Same here..
Click to expand...
Click to collapse
Got it on the 4th time
itaysk said:
Got it on the 4th time
Click to expand...
Click to collapse
lol, funny but I got it to work on the 4th time as well
I removed my sim card though...
I used ChevronWP7 to relock my HD2 and the update worked fine with me.
Try it.
Regards,
switching between all my computers did the trick for me..
went from a netbook (x64) to a notebook (x64) and my desktop (x86) finally did the update. took about 6 times..
I'm finally done updating, ready to try Mango on my HD2!
PedrooNL said:
Some touble here. All the time Error 800B010A.
Increased reserved space.
Took out SIM card.
USB driver is updated.
Somebody?
Edit: Just rebooting computer and phone did it in the end. Don't know why.
Click to expand...
Click to collapse
It worked for me after may be three trials, I didn't do anything to let it go, Only tried again.
Hey guys
I update through cab to 7392.. Zune then found update to isv 7403 successfully updated
Zune then found isv beta (7720) but fails on step 8 error 80004005. ..tried all tricks
Is this the last update? Or shall i go to 7720 via cab?? Then hope zune will find this cleanup?
One simple i did is to run windows update and found a new windows phone driver after installing I able to run the clean up without even have to reboot my system

[Q] Unable to Chevron Unlock Focus v1.4

Ok
Now my phone was on mango and unlocked before. But due to some reason I had to format and restore my phone..
Following http://forum.xda-developers.com/showthread.php?t=938106
Now I am on version 7008 . I have installed the ChevronWP7.cer via email.
I have checked tcpview and no HTTPS port is open
Zune is running and the reg has been edited by running ChevronWP7.reg
When I try to run ChevronWP7.exe, and click unlock.. Always says
"Sorry I am having trouble communicating with the phone"
- Please make sure its connected using USB -- YES it is
- Please start the Zune application -- YES it is running
Plz help.. any ideas??
Or can I update to mango and try another unlock.. I did try
http://forum.xda-developers.com/showthread.php?t=1271963
But cannot deploy "Interop Unlock by Heathcliff74 v2.xap" as it says I am not unlocked...
Set the (same) date both on the phone and computer before 25 November 2011, as the Chevron certificate expired.
EnderPsp said:
Set the (same) date both on the phone and computer before 25 November 2011, as the Chevron certificate expired.
Click to expand...
Click to collapse
Thanks.. done that.. still the same issue.. even formatted PC in vein .. same stupid error coming up...
I guess it might require an earlier version of zune??
khandu said:
Thanks.. done that.. still the same issue.. even formatted PC in vein .. same stupid error coming up...
I guess it might require an earlier version of zune??
Click to expand...
Click to collapse
I doubt that. You're not connected to internet while trying this, are you?
I just tested using my 1.3 Focus: you need Zune 4.7 AND internet connection. Otherwise, Chevron fails (can't connect to the phone error).

Noob friendly unlock and update to Mango unlocked how-to

Feb 2012: This guide is somewhat obsolete now, because of WindowsBreak project. A simpler unlock guide is in posted here and a complete unlock + Internet Sharing guide is here.
I did this guide as I didn't find a complete noob guide, up to date and with all links in one place.
Noob friendly unlock and update to Mango (keeping Chevron unlock) how-to
Prequisites and must read/understand before proceeding:
Zune 4.7 might be needed, I'm not sure 4.8 works. Uninstall 4.8 and install 4.7 if unsure (and don't update it).
Micro SD card: If you want to install a micro SD card, you have to do it before step 2 (recommended after flashing 7004 - step 1). Also recommended to format the card beforehand with FAT32 (32K or 64K clusters). Then hard reset the phone from Settings/About/"Reset your phone" or the 3 buttons combo (see Focus wiki). When a new micro SD card is added, the phone requests a hardware reset to recognize it and properly work.
Flashing: doesn't affect in any way phone's functioning as long as it's not interrupted in mid process or the phone doesn't have a hardware fault. Recommended to flash the phone on a laptop or a PC+UPS. You can backup your current firmware so you can restore if needed. Flashing, downgrading, upgrading firmware etc does not affect Network Unlock. Once your phone is unlocked to any network, it will remain so, regardless of flashing firmware.
Remember, if you hard reset (in Mango - or any WP7 OS version), you will lose Chevron unlock (ability to deploy XAPs) and to get it again you will have to re-do all the unlock process above.
You can use hard reset to revert to "factory" settings
Optional: To deploy XAPs, Windows Phone Developer Tools is no longer a requirement (about 3 GB). W.I.N.C.O.'s mini SDK WP7 is a smaller solution (4 mb instead of 3 GB - see point 3 below.)
0. (optional) Backup your current firmware, PC program and steps read here.
1. Flash AT&T or Rogers ROMs (7004) from this thread (note: 1st post links no longer valid, new links here)
Personally I recommend Rogers, as it's cleaner: doesn't have the AT&T apps & customization/logo etc. If you're unsure how to do ROM flashing, read my post here (I referenced AT&T "Cetus" ROM there, so replace "Cetus_ATT" with "Rogers").
1b. (optional) Add the micro SD card and do a hard reset (Settings/About, press "Reset your phone"). For compatibility, read this thread or the Focus wiki.
2. Unlock with Chevron, program, steps and video tutorial here
2b. Please note: the Chevron certificate has expired on 25 November 2011. To still be able to use it do this: mail the certificate to yourself. Open it on the mail in the phone, click on the certificate and when the "shield" appears, close it, don't install it. This just insures that the certificate has been downloaded to the phone, so you won't need internet connection to install it later. Now, disconnect the PC from internet, and set the date on PC prior to 25 Nov 2011. Then, set the same date on the phone and put the phone in Airplane mode. Then, install the Chevron certificate. After this, reconnect the PC to Internet and use Chevron to unlock.
3. To deploy (install) XAPs, download and install W.I.N.C.O.'s mini SDK WP7 and then wXapAssistant
3b. Optional/alternate method of 3): if you already installed Windows Phone SDK, you can use Phone7Market on PC from here to deploy XAPs. Once installed, in the folder you have "wp7-deploy.exe" which you can use to deploy/install XAPs, ie wp7-deploy.exe full_path_to_XAP\XAP.XAP, as in:
wp7-deploy.exe C:\WP7\New_SMS_Unlock.xap
4. Immediately after unlocking, install and run Samsung Tools from here, to prevent relock
Check all checkboxes and reset.
4b. (optional) In Dialer, dial ##634# , this should open Diagnosis v929 (just for checking)
5. Install WP7 Root Tools from here
6. Deploy New_SMS_Unlock.xap from here
7. Run WP7 Root Tools on the phone, and in Explorer tab, create a folder "provxml" in the root directory. Now go inside "Applications" subfolder, then inside "Install" subfolder and locate folder "D19A....". Inside, find the "unlock.xml" file. Tap and hold and press "Copy". Then navigate back to "provxml" folder you created, go inside and press "Paste", and see if you have the "unlock.xml" file in it.
Please note: you won't be able to see the "unlock" option in Diagnosis by typing *#9908# until Mango (Rogers) or NoDo/Mango (AT&T).
8. Connect the phone in Zune and update the phone all the way to Mango (7720/7740/later). Keep in mind that if you do this with Zune 4.7 you will have to update to Zune 4.8 now to be able to sync. That's ok.
9. In Mango, uninstall Diagnosis app (if you installed it).
10. Open Diagnosis again by typing ##634# in Dialer. When in Diagnosis type *#9908# . Select "unlock" (should be the last item) and press "Save". It should say "Loading GPRS..."and you can exit Diagnosis.
10.b (optional) If you want to be extra sure, you can re-do step 4 again for good measure.
Congratulations, you are now unlocked in Mango!
Important:
In case something happens and your phone gets re-locked, just run only step 10+10b and you will be unlocked again.
Optionally, you can do Interop unlock, read here. Alternatively, you can enable Internet Sharing+Interop unlock (2 in 1, in the file "DiagProvXMLv0.91_IS.xap") from here (run "DiagProvXMLv0.91_IS.xap", go to "iso store" tab, press and hold "Interop Unlock" then press and hold "Internet Sharing"). You will also need to deploy a fix for the 3G: "Samsung Repair 3G by Heathcliff74.xap" from here if you do Internet Sharing.
This has been tested to work on AT&T and Rogers Focus with hardware revision 1.3, might work in 1.4.
To check what hardware revision you have, either look under the battery or check my post/thread here.
Don't forget to press Thanks on the original tool/thread poster!
Thank you very much. I was looking for exactly such post/article. I have Zune 4.8 already installed. Can I go ahead with it?
sandeepnk said:
Thank you very much. I was looking for exactly such post/article. I have Zune 4.8 already installed. Can I go ahead with it?
Click to expand...
Click to collapse
Sure, please try. No worries, if it doesn't work, just uninstall it and install 4.7
I have reached till step 7. I have now copied "unlock.xml" to a new folder "provxml" in root folder.
Before proceeding further, I want to confirm one thing. I did *#9908# while still at 7004 in diagnostic app. I do not see unlock option. Is this normal? Is it only visible once I am at Mango?
If yes, then I can upgrade to Mango without any worry.
sandeepnk said:
I have reached till step 7. I have now copied "unlock.xml" to a new folder "provxml" in root folder.
Before proceeding further, I want to confirm one thing. I did *#9908# while still at 7004 in diagnostic app. I do not see unlock option. Is this normal? Is it only visible once I am at Mango?
If yes, then I can upgrade to Mango without any worry.
Click to expand...
Click to collapse
Yes, it's normal. Diagnosis doesn't support the unlock until Mango. Will add this info to the guide too. Thanks for testing!
Thanks again. I will go ahead and let know the result for others. Hope it finishes without any issues
I am unable to unlock my phone, the chevronwp7.exe gives an error message stating "I'am having trouble communicating with the phone" Please help!!
killmastern3 said:
I am unable to unlock my phone, the chevronwp7.exe gives an error message stating "I'am having trouble communicating with the phone" Please help!!
Click to expand...
Click to collapse
Chevron is quite an iffy program, please make sure you respect the steps there exactly and also check the video tutorial. Also, best way to achieve that is to close all programs running and re-try unlocking. Skype for example interferes with the unlock process.
EnderPsp said:
Chevron is quite an iffy program, please make sure you respect the steps there exactly and also check the video tutorial. Also, best way to achieve that is to close all programs running and re-try unlocking. Skype for example interferes with the unlock process.
Click to expand...
Click to collapse
Have followed all the steps including changing the date and all.. I have done it before with success. Had to hard reset the phone, hence trying to unlock again. Will try rebooting the system and have a go at it again..
killmastern3 said:
Have followed all the steps including changing the date and all.. I have done it before with success. Had to hard reset the phone, hence trying to unlock again. Will try rebooting the system and have a go at it again..
Click to expand...
Click to collapse
I also had a problem Saturday when I updated my SD from 16 GB to a 32 GB one. Initially Chevron didn't work, it worked after I connected the laptop to internet and restarted Zune. Also, make sure the date is prior to 25 November (try 1 Oct 2011, that worked for me) on both devices.
EnderPsp said:
I also had a problem Saturday when I updated my SD from 16 GB to a 32 GB one. Initially Chevron didn't work, it worked after I connected the laptop to internet and restarted Zune. Also, make sure the date is prior to 25 November (try 1 Oct 2011, that worked for me) on both devices.
Click to expand...
Click to collapse
Got it... Need to be connected to the internet.. Thanks a lot for the help!!
I have finished updating to Mango and I was able to unlock Focus. So I can confirm that all works even if Zune 4.8 is used for each step. Yahoo!!
I haven't done Interop-unlock yet, I will do it soon. But that also should work without any issues.
Edit: Does the limit remains unlimited for applications? And is there any additional step(s) required to keep it unlocked similar to the one which was done by running Samsung tools?
thank you for the thread EnderPsp...this is what i was looking for...
i think i dont need to do the 1st step as i am already on 7004 and just got the phone from ATT.
I installed zune 4.8, installed developer sdk from MS, installed the certificate in phone by changing the dates. Now when i connect the phone to pc, and run chevron in admin mode with the phone on home screen and zune running, it opens up, i check the 2 boxed and then it says problem communicating with the device - make sure you are connected via USB, etc etc...i guess this is a common problem but i am unable to find any solution...i tried many times but it shows the same error...
Your help highly appreciated..
shakeebkazia said:
thank you for the thread EnderPsp...this is what i was looking for...
i think i dont need to do the 1st step as i am already on 7004 and just got the phone from ATT.
I installed zune 4.8, installed developer sdk from MS, installed the certificate in phone by changing the dates. Now when i connect the phone to pc, and run chevron in admin mode with the phone on home screen and zune running, it opens up, i check the 2 boxed and then it says problem communicating with the device - make sure you are connected via USB, etc etc...i guess this is a common problem but i am unable to find any solution...i tried many times but it shows the same error...
Your help highly appreciated..
Click to expand...
Click to collapse
Try this:
- install the Samsung drivers from here
- set the date to 1 Oct 2011 and disconnect the PC from internet
- set the same date on the phone and do a hard reset. Re-enter your live id and e-mail (to where you sent the Chevron certificate) and install the certificate, then set the phone to Airplane mode
- reboot and once windows loads don't open any program, and close the ones automatically started (YM, Skype etc)
- connect PC to internet, start Zune and try to unlock in Chevron
Let me know if that works for you. Keep in mind that on a 64 bit OS it might be harder to unlock.
EnderPsp said:
Try this:
- install the Samsung drivers from here
- set the date to 1 Oct 2011 and disconnect the PC from internet
- set the same date on the phone and do a hard reset. Re-enter your live id and e-mail (to where you sent the Chevron certificate) and install the certificate, then set the phone to Airplane mode
- reboot and once windows loads don't open any program, and close the ones automatically started (YM, Skype etc)
- connect PC to internet, start Zune and try to unlock in Chevron
Let me know if that works for you. Keep in mind that on a 64 bit OS it might be harder to unlock.
Click to expand...
Click to collapse
Damn, i got frustrated yesterday and updated my phone...it says im on windows 7.5, OS version 7.10.7720.68...how should i go about unlocking it now ? btw i am on windows 7 64bit....
Thank you
shakeebkazia said:
Damn, i got frustrated yesterday and updated my phone...it says im on windows 7.5, OS version 7.10.7720.68...how should i go about unlocking it now ? btw i am on windows 7 64bit....
Thank you
Click to expand...
Click to collapse
Either of these
- this method
- the developer unlock for $99 or whatever it is these days
- Chevron labs token for $9, but that's not always working (depending on the phone and revision...)
You can always backup first and try this. Worst case scenario you'll revert back.
EnderPsp said:
Either of these
- this method
- the developer unlock for $99 or whatever it is these days
- Chevron labs token for $9, but that's not always working (depending on the phone and revision...)
You can always backup first and try this. Worst case scenario you'll revert back.
Click to expand...
Click to collapse
by '- this method' do you mean this guide will work on mango too ?
how do i backup ? from zune ? i come from android that is why i am confused....
Thank you
shakeebkazia said:
by '- this method' do you mean this guide will work on mango too ?
how do i backup ? from zune ? i come from android that is why i am confused....
Thank you
Click to expand...
Click to collapse
This guide allows you to unlock, IF you flash. If you are in Mango you can't unlock using this guide unless you do the flash downgrade, but the other 2 methods should work.
You backup from the tool specified in the link and you restore using Zune, as the backup is created to be accessed and used by Zune.
currently flashing 7004 rom from the given link...will post with updates..
im done...now on mango and able to deploy xap's....is there any limit for the number of xap's i can install ?
Thank you

Dell Venue Pro..I think I have a demo model

I got a Venue Pro yesterday. I purchased it on eBay. Hooked it up to perform updates and I couldn't. I constantly get error code 80070002
I have tried it now on two PCs on two different networks, one running Win 7 and the other running Win 8. I have looked on the net but can't really find anything helpful.
Anyway, never having had the phone before I found it odd that it came with a call and message history. Even after I reset the phone it still has a history, pictures of people from Facebook with pictures that are obviously professional shots. All messages are from people each other how great their new Windows phone is.
Also, if I don't use the phone for a couple of minutes it starts a phone demo video/slide show. I am now thinking I have a demo OS even though I can make calls and surf the net. Current OS is 7.0.7004.0
What can I do to totally wipe this phone and start from blank?
Thanks
You'll probably have to follow the instructions in "How to unbrick a Dell Venue Pro." No way to change a demo ROM into a retail ROM. You need to flash the retail ROM and start over.
If you still have the original rom installed on it, could you:
run the emapp tool and write down the contents of what it has?
As far as dell is concerned, I dont believe they normally make demo specific roms.
But that is in reference to their android devices and MS might have had them make an exception for the VP (and it's WP7)
TheManii has a thread over here where he's collecting this data.
Dial ##634# to enter the hidden Engineering Mobile menu.
http://forum.xda-developers.com/showthread.php?t=1479233
Thanks to all who replied. I got it fixed. It was indeed some weird demo ROM or setting but its all cleared up now. I used the unbricking thread listed here
http://forum.xda-developers.com/showthread.php?t=1411300
and downloaded the ROM from here
https://skydrive.live.com/?cid=4da87ed18e0bf92d&resid=4DA87ED18E0BF92D!7216&id=4DA87ED18E0BF92D!7216
I got the UpdateWP too from here
http://forum.xda-developers.com/showthread.php?t=1262471
Only thing to note is to extract the UpdateWP folder and put both files in to the Zune directory on your PC.
After that everything went relatively smoothly. It took 2 or 3 tries to get the Retail ROM to take and from there the phone updated perfectly until Mango. It failed but I just disconnected USB and reconnected and it ran the update.
Thanks again
Same boat
edderspcs said:
Thanks to all who replied. I got it fixed. It was indeed some weird demo ROM or setting but its all cleared up now. I used the unbricking thread listed here
http://forum.xda-developers.com/showthread.php?t=1411300
and downloaded the ROM from here
https://skydrive.live.com/?cid=4da87ed18e0bf92d&resid=4DA87ED18E0BF92D!7216&id=4DA87ED18E0BF92D!7216
I got the UpdateWP too from here
http://forum.xda-developers.com/showthread.php?t=1262471
Only thing to note is to extract the UpdateWP folder and put both files in to the Zune directory on your PC.
After that everything went relatively smoothly. It took 2 or 3 tries to get the Retail ROM to take and from there the phone updated perfectly until Mango. It failed but I just disconnected USB and reconnected and it ran the update.
Thanks again
Click to expand...
Click to collapse
Hi, I just got a phone in the same conditions you have had mention(demo mode), and I thought I have done and taken the same steps to flash my device, but with not avail, the skydrive file has been removed, and I was wondering if you maybe still have them(the files) somewhere and if I could "borrow" them. I mean I think I have the right ROM and the UpgardeWp, but maybe they are the wrong ones, because is NOT working for me.
Thank you very much and I hope you have a fantastic evening.
Israel
*UPDATE* never mind, I was able to do a proper flash, and now I have a good working Windows Phone...
Israel
edderspcs said:
Thanks to all who replied. I got it fixed. It was indeed some weird demo ROM or setting but its all cleared up now. I used the unbricking thread listed here
http://forum.xda-developers.com/showthread.php?t=1411300
and downloaded the ROM from here
https://skydrive.live.com/?cid=4da87ed18e0bf92d&resid=4DA87ED18E0BF92D!7216&id=4DA87ED18E0BF92D!7216
I got the UpdateWP too from here
http://forum.xda-developers.com/showthread.php?t=1262471
Only thing to note is to extract the UpdateWP folder and put both files in to the Zune directory on your PC.
After that everything went relatively smoothly. It took 2 or 3 tries to get the Retail ROM to take and from there the phone updated perfectly until Mango. It failed but I just disconnected USB and reconnected and it ran the update.
Thanks again
Click to expand...
Click to collapse
Hi
I am trying to do the same thing. But when I click the sky drive link to download the rom , there is nothing there. It asks me to login to windows live and thats it. Do you still have this rom downloaded and can you email it to me? OR where can I find this rom? Plz help.
In the middle of the "how to unbrick your dell venue pro" the rom is posted, on some russian download site.
http://forum.xda-developers.com/showpost.php?p=22415484&postcount=35
That file is hosted on my skydrive, and it is still available. It may be asking you to log in to your windows live account to access it. Not sure.
I got it ! Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!
edderspcs said:
Thanks to all who replied. I got it fixed. It was indeed some weird demo ROM or setting but its all cleared up now. I used the unbricking thread listed here
http://forum.xda-developers.com/showthread.php?t=1411300
and downloaded the ROM from here
https://skydrive.live.com/?cid=4da87ed18e0bf92d&resid=4DA87ED18E0BF92D!7216&id=4DA87ED18E0BF92D!7216
I got the UpdateWP too from here
http://forum.xda-developers.com/showthread.php?t=1262471
Only thing to note is to extract the UpdateWP folder and put both files in to the Zune directory on your PC.
After that everything went relatively smoothly. It took 2 or 3 tries to get the Retail ROM to take and from there the phone updated perfectly until Mango. It failed but I just disconnected USB and reconnected and it ran the update.
Thanks again
Click to expand...
Click to collapse
hi All,
i got a working DVP after doing all steps mentioned in "How to unbrick DVP" after that when i connect my phone to Zune i am getting below error and i am not able to do anything with my phone (data tranfer,update, app install etc), please help meif you can:
ERROR: "RESTORATION ERROR" An error prevented the restoration of your phone to its previous verion.
ERROR CODE: C101002E
i have performed everything that is posted in XDA-developer about this error and when i tried to update/restore/backup from command promt using .cab file i got below error:
Id: \\?\usb#vid_045e&pid_0710#0a1846cd-8203-1781-bc2a-de1974852ebc#
{ca3d7387-f67b-11da-bbec-8000600fe800}
SN: cd46180a - 03828117 - bc2ade19 - 74852ebc
Name: Venue Pro
KITLName: QSD8XXX82BDB791
Manufacturer: DELL
ModelId: 1
Model: Venue Pro
MobileOperator:
Version: 07.00.07004.00-00000
Djha said:
hi All,
i got a working DVP after doing all steps mentioned in "How to unbrick DVP" after that when i connect my phone to Zune i am getting below error and i am not able to do anything with my phone (data tranfer,update, app install etc), please help meif you can:
ERROR: "RESTORATION ERROR" An error prevented the restoration of your phone to its previous verion.
ERROR CODE: C101002E
Click to expand...
Click to collapse
First thing I'd do is do a soft reset if you just flashed the stock 7004 ROM.
Windows Phone > Settings > About > Reset your phone.
Then, just a guess -- go into Zune Desktop > Settings > Phone > Sync Options > [Forget this phone]
Then plug the phone again and see if it lets you set it up as a new device, with update check.
If this doesn't work, the next thing I'd try is moving to another Windows machine, installing a fresh copy of Zune Desktop, and seeing if it will let you update using that. You could also use a Windows installation in virtualization using virtualbox, or an installation on another partition if you are an advanced user.
Basic troubleshooting. Just floating ideas.
Nothing worked
Technosquid said:
First thing I'd do is do a soft reset if you just flashed the stock 7004 ROM.
Windows Phone > Settings > About > Reset your phone.
Then, just a guess -- go into Zune Desktop > Settings > Phone > Sync Options > [Forget this phone]
Then plug the phone again and see if it lets you set it up as a new device, with update check.
If this doesn't work, the next thing I'd try is moving to another Windows machine, installing a fresh copy of Zune Desktop, and seeing if it will let you update using that. You could also use a Windows installation in virtualization using virtualbox, or an installation on another partition if you are an advanced user.
Basic troubleshooting. Just floating ideas.
Click to expand...
Click to collapse
Thanks for your reply.
1. when i clicked on "Desktop > Settings > Phone > Sync Options >" it shows "connect a device" and i am not able to connect my phone becouse after error pop-up, there is only one option "close" and after click on close zune shows "no device connected".
2. i have already tried it on 2 PCs, suggest me other option please.
Djha said:
Thanks for your reply.
1. when i clicked on "Desktop > Settings > Phone > Sync Options >" it shows "connect a device" and i am not able to connect my phone becouse after error pop-up, there is only one option "close" and after click on close zune shows "no device connected".
2. i have already tried it on 2 PCs, suggest me other option please.
Click to expand...
Click to collapse
If you've also tried doing the soft reset as I mentioned, you may want to see if you can use the cab sender method to update to one of the nodo builds.
http://forum.xda-developers.com/showthread.php?t=1306415
A couple quick questions --
Was this your phone and had it been working previously, or was it in this "connect to PC screen" state when you got it?
Can you think of anything you might have done to cause it to stop working?
Is it the AT&T, T-Mobile, or EU/International version?
Did you use a non-english language cab?
Answers:
Technosquid said:
If you've also tried doing the soft reset as I mentioned, you may want to see if you can use the cab sender method to update to one of the nodo builds.
http://forum.xda-developers.com/showthread.php?t=1306415
A couple quick questions --
Was this your phone and had it been working previously, or was it in this "connect to PC screen" state when you got it?
Can you think of anything you might have done to cause it to stop working?
Is it the AT&T, T-Mobile, or EU/International version?
Did you use a non-english language cab?
Click to expand...
Click to collapse
1. yes, i tried a soft reset(resetting the phone from settings->about phone->reset phone) even also perform a soft reset without SD card and try to update from zune without SD card but still getting same restoration error.
i already tried all options cab sender, mangoforall 0.2 etc/ update and restore from command promt:
getting below error everytime whenever i tried to perform any thing from command promt(.bat) :
Error: Exception from HRESULT: 0x801812C0
Call stack:
at wm7update.Program.UpdateDevice(IDeviceInfo deviceInfo, List`1 updates, Upd
ateType type)
at wm7update.Program.Main(String[] args)
2. this is not my phone i got it in a non working state showing "SD card not working".. then i performed steps mentioned in "how to unbrick DVP". after that i got a working DVP.
3. It is a T-mobile DVP and sim unlock by unlock code provided by dell.
4. It is on 7004 Tmobile ffu no cab update til now, as i am not able to send any cab via cab sender.
Note: i don't have any previous back-up of this mobile and not sure wheather the SD card is original or not.

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