Database Users

Vista hangs on startup after Windows update

Today I installed a Windows update that I was prompted to do. I should say that SP1 has been installed and happily running for a couple of weeks now, and that I am running a Spanish version of Vista.
It installed 9 updates and then configured 3 more components after the restart. After a further restart all seems to be going well until just before the logon screen (black screen) where the mouse freezes and nothing happens (I gave it a good 20 minutes) thus forcing a hard reset. I unplugged the USB hub and took out an SDHC card but all to no effect.
My Shift was pretty well updated including the new graphics driver with the registry hack to get it working, so I believe the updates from M$ are pretty recent. I note that my XP desktop PC had an update of various components too.
I booted up in safe mode and selected the "recommended" restore point which was for a Windows update. After the restore and restart, bang, the same problem!
With that failed I chose a restore point prior to both sets of Windows updates. On restart voilà! All is now working. Phew!!
Anyone else get this issue or is it just me? Anyone got an idea which update might be the cause of the issue?

Hmmm, I changed my Windows update settings to allow me to choose the updates I wish to install. The update listed that seems to be the most likely is a new Intel Video driver update.
Would this be a "real" new video driver? Or could it be that due to the registry hack of exporting and then importing two HKEYs after a previous video driver update it has confused Windows causing it to hang?
I would guess the point where it hangs is when Vista is about to be displayed which seems to confirm the video driver theory.

I too had problems with the new updates (on a german version shift): strange behavior during the install process as a screen flickering between black and different resolutions and after all an abrupt shutdown. after restart Windows run fine but shagcontrol didn't work. Following Daniels instructions I removed shagcontrol and installed it again - problem solved (Thanks Daniel!). I guess this issue has not been caused by the security updates but rather by the optional windows mobile update.
At last I had to update my internet security program (Trend Micro) due to "incompatibility problems with this Windows version".
Thus a lot of time waisted but fortunately my favorite toy works again.
R.

On many a blogs recomendation I removed the Trend Micro AV software and downloaded the free AVG software instead. You can pick up a copy at the below link:
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=lst-3
It works just fine, is simple to use and has given no problems.

AngryRat said:
On many a blogs recomendation I removed the Trend Micro AV software and downloaded the free AVG software instead. You can pick up a copy at the below link:
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=lst-3
It works just fine, is simple to use and has given no problems.
Click to expand...
Click to collapse
Be careful .. AVG is one of the worst free antivirus ... (after Live One Care Beta ), I advise you to download antivir on www.free-av.com it's one of the best (if not "THE BEST") free antivirus.

Hi.
I ve the spanish version too. Today Windows Update downloaded 10 updates too but all worked fine. video driver installed too with registry hack(but as you know driver version is overwitten and windows update will try to install it again, and again and...)
Dani

looks like the best thing to do is as said to set it for u to choose what to install or to turn off windows update all together. should be having less issues then.

danielherrero said:
Hi.
I ve the spanish version too. Today Windows Update downloaded 10 updates too but all worked fine. video driver installed too with registry hack(but as you know driver version is overwitten and windows update will try to install it again, and again and...)
Dani
Click to expand...
Click to collapse
Mine updated nicely.
9 Of course, because the video was already done, and he did not even offer that one.
Huib

herpi said:
Mine updated nicely.
9 Of course, because the video was already done, and he did not even offer that one.
Huib
Click to expand...
Click to collapse
well i guess it works for some and doesnt work for others.

[Q] cant connect with zune

after installing XBmod-Yuki back to the future rom am at 7004 and now am not able to connect with pc my phone is not detecting by zune software....what to do need help for further steps to proceed

nayush said:
after installing XBmod-Yuki back to the future rom am at 7004 and now am not able to connect with pc my phone is not detecting by zune software....what to do need help for further steps to proceed
Click to expand...
Click to collapse
Did you download the latest Zune? (settings/software/general/about zune, should be 4.8.2345.0)

Robbie P said:
Did you download the latest Zune? (settings/software/general/about zune, should be 4.8.2345.0)
Click to expand...
Click to collapse
yes i have got the latest zune its uptodate

nayush said:
yes i have got the latest zune its uptodate
Click to expand...
Click to collapse
sorry, just to check, did you
-Enable 24MB extra memory in Magldr services
-Delete MBR of SDcard in Magldr services
-Flash the rom with DWI (as administrator)& Set a correct time & date.

I am having ongoing problems with Zune. It connects and synchronises only after the first run, right after the install. Any subsequent runs will show no phone connected and nothing will work. So I uninstall Zune, then run the set up again. Got my music collection synched, then gave up on anything else until something important needs to be done.

[Q] How to get the latest Mango official release

So it's out, but only for some users.
Im currently with NODO and doest want to mess with the back to the future procedure.
Zune tells me my phone is up to date.
I have tried the disconnect trick - no success.
Anyone here managed to get it to work?

I'm in the same position, same phone set up and rom, just tried the Zune trick about 30 times and no joy. Am UK based on Virgin. The suspense is killing me

Me too
I've tried the trick with both with WIFI, and Cellular stick several times.
I'm from Israel on Orange.
Do you think carriers have something to do with that?

same here US T-Mobile

The "back to future" process has been simplified making it less risky if i may put. I wasn't too sure of myself either whether i could get it done. But then after several reviews found it simple and got it running.

Amoah said:
The "back to future" process has been simplified making it less risky if i may put. I wasn't too sure of myself either whether i could get it done. But then after several reviews found it simple and got it running.
Click to expand...
Click to collapse
What exactly do you mean by simplified? I installed Back to the Future V 2.0 and connected to Zune and let it update to 7392. I didn't want to mess around with all that other stuff. It was too confusing and I decided to just wait for the official release. So, since I just have 7392, which I installed via Zune, over the foundation of Back to the Future ROM, I assume that I will be able to update to Mango via Zune too...am I right here?

Goy it!
I was missing 2 things:
1. Device provisioning cab
2. patiance at the 6th step (Restarting) it takes alot of time

I don't know if this is a help to your problem but try to change your location to the US in zune profile. I did this and got no problem updating the rom through Zune.
Sent from my HD2 using XDA Windows Phone 7 App

OMAC1A said:
What exactly do you mean by simplified? I installed Back to the Future V 2.0 and connected to Zune and let it update to 7392. I didn't want to mess around with all that other stuff. It was too confusing and I decided to just wait for the official release. So, since I just have 7392, which I installed via Zune, over the foundation of Back to the Future ROM, I assume that I will be able to update to Mango via Zune too...am I right here?
Click to expand...
Click to collapse
Yes you are right but since I didn't opt for that I can say much about that.
This is what i did to get to 7720 RTM Yuki-Xbmod
since you are on 7392 i believe you know the beginning.
What you need:
Yuki native v2 (7004)
7004-7720 (one shot)
wp7 update cab sender.zip(wp7 cabsenderwinxpfix.zip -if you're using win xp-read further on this in the thread)
Device provisioning.cab
You must have zune
All in first post of Yuki-Xbmod "Back to Future"
Steps:
1.Install Yuki native v2 (7004)
2.Follow on screen instructions and set time zone,date and time.
NB:make sure it corresponds to that on the PC
3.leave the phone on don't power off,connect USB from PC to phone-
**Time to install 7720**
4.At PC, enter wp7 update cab sender folder
5.Go to "if needed install this tool" folder
6.Install setup - update wp(x64 for 64bits windows or x86 for 32bits windows)
NB:You can verify this at the Device manager on the PC
7.Copy device provisioning.cab to wp7-update-cab sender folder. Important,please don't extract this(device provisioning cab)
8.Run wp7 update cab sender.bat
9.Then on the PC keyboard,type s-(s)end cabs to device
10.After finished installing close wp7 update cab sender
11.Delete device provisioning.cab (ie. the one you copied into wp7 update cab sender)
12.Open wp7 7004-7720-patch.zip
13.Copy all the cab files to wp7 update cab sender folder
14.Run wp7 update cab.sender.bat again
15.As usual type s-(s)end cabs to device
NB:I believe it depends on you SD Card it should take about 1hr to 2hrs. In my case 1hr.
16.After installation reset your phone (ie. Go to about) it's important.
17. YOU ARE DONE. YOU NOW HAVE RTM 7720 YUKI-XBMOD
You can now proceed to do the official thing if you like.

Amoah said:
Yes you are right but since I didn't opt for that I can say much about that.
This is what i did to get to 7720 RTM Yuki-Xbmod
since you are on 7392 i believe you know the beginning.
What you need:
Yuki native v2 (7004)
7004-7720 (one shot)
wp7 update cab sender.zip(wp7 cabsenderwinxpfix.zip -if you're using win xp-read further on this in the thread)
Device provisioning.cab
You must have zune
All in first post of Yuki-Xbmod "Back to Future"
Steps:
1.Install Yuki native v2 (7004)
2.Follow on screen instructions and set time zone,date and time.
NB:make sure it corresponds to that on the PC
3.leave the phone on don't power off,connect USB from PC to phone-
**Time to install 7720**
4.At PC, enter wp7 update cab sender folder
5.Go to "if needed install this tool" folder
6.Install setup - update wp(x64 for 64bits windows or x86 for 32bits windows)
NB:You can verify this at the Device manager on the PC
7.Copy device provisioning.cab to wp7-update-cab sender folder. Important,please don't extract this(device provisioning cab)
8.Run wp7 update cab sender.bat
9.Then on the PC keyboard,type s-(s)end cabs to device
10.After finished installing close wp7 update cab sender
11.Delete device provisioning.cab (ie. the one you copied into wp7 update cab sender)
12.Open wp7 7004-7720-patch.zip
13.Copy all the cab files to wp7 update cab sender folder
14.Run wp7 update cab.sender.bat again
15.As usual type s-(s)end cabs to device
NB:I believe it depends on you SD Card it should take about 1hr to 2hrs. In my case 1hr.
16.After installation reset your phone (ie. Go to about) it's important.
17. YOU ARE DONE. YOU NOW HAVE RTM 7720 YUKI-XBMOD
You can now proceed to do the official thing if you like.
Click to expand...
Click to collapse
Wow Nice guide fella,Much appreciated
Did you leave sd card in there throughout?
Im in same position as others i updated through zune until nodo waiting for official mango but keep getting phone is up to date
Can i just reflash native v2 rom over nodo( try the one shot method) or do i need to do anything with sd card unlock, reformat?? Thanks
itaysk said:
Goy it!
I was missing 2 things:
1. Device provisioning cab
2. patiance at the 6th step (Restarting) it takes alot of time
Click to expand...
Click to collapse
Please can you explain further ? Did you just transfer devicepro.cab, reboot phone and find update through zune?? What steps did u take

Moschino02 said:
Wow Nice guide fella,Much appreciated
Did you leave sd card in there throughout?
Im in same position as others i updated through zune until nodo waiting for official mango but keep getting phone is up to date
Can i just reflash native v2 rom over nodo( try the one shot method) or do i need to do anything with sd card unlock, reformat?? Thanks
First It's stated in the Back to Future threads that others have same issues. I think I even saw a post with tweeter link stating you can't get it done with 7392.
Second,I'll advise you start with stock Rom.Safety First. Try and get the SD card unlocked and formatted and follow the earlier guide and I bet you'll in no time have Yuki-Xboxmod RTM 7720.
And my SD Card was in phone from beginning to end. No problem at all.
Click to expand...
Click to collapse

Error 800B010A - You can try this
Heya,
I tried to update our beloved HD2 today...well I got the dammit 800B010A error all the time (approx. 15 times). I tried the USB update thingy but no success.
If there are still people out there who are struggling with the error:
After checking for USB drivers you can try to:
1. Take out your SIM card!
2. Increase the "reserved space/storage"! (I'm on german zune, so I don`t know the correct wording). You find this when you are in Zune (on Desktop PC) under Device - Settings.
At least the update directly worked for me after increasing the space from 5% to 15%.
Take care.
Ric

th damn zune 800B010A error

BTTF 7200 with sp1, old HTC drivers for Touch explorer.
I have tried all suggestions in :
http://www.1800pocketpc.com/htc-hd2-mango-update-fails-with-error-800b010a/23301/
http://forum.xda-developers.com/showthread.php?t=1283466
http://forum.xda-developers.com/showthread.php?t=1281902
rebooted computer and phone more than 10 times, took out sim card, updated computer device driver. tried on different PCs. damn, the weird error code just persisted.
why couldn't those stupid Zune developers add more descriptive error message for troubleshooting? pulling my hair.
any other suggestions? is there a update cab sender cab for this ISV Beta Cleanup update?

jessezx said:
BTTF 7200 with sp1, old HTC drivers for Touch explorer.
I have tried all suggestions in :
http://www.1800pocketpc.com/htc-hd2-mango-update-fails-with-error-800b010a/23301/
http://forum.xda-developers.com/showthread.php?t=1283466
http://forum.xda-developers.com/showthread.php?t=1281902
rebooted computer and phone more than 10 times, took out sim card, updated computer device driver. tried on different PCs. damn, the weird error code just persisted.
why couldn't those stupid Zune developers add more descriptive error message for troubleshooting? pulling my hair.
any other suggestions? is there a update cab sender cab for this ISV Beta Cleanup update?
Click to expand...
Click to collapse
Hi there, I think you will have more chances to find a solution if you post in the HD2 Windows 7 section. THis is the Android side of the force

Dell Venue Pro..I think I have a demo model

I got a Venue Pro yesterday. I purchased it on eBay. Hooked it up to perform updates and I couldn't. I constantly get error code 80070002
I have tried it now on two PCs on two different networks, one running Win 7 and the other running Win 8. I have looked on the net but can't really find anything helpful.
Anyway, never having had the phone before I found it odd that it came with a call and message history. Even after I reset the phone it still has a history, pictures of people from Facebook with pictures that are obviously professional shots. All messages are from people each other how great their new Windows phone is.
Also, if I don't use the phone for a couple of minutes it starts a phone demo video/slide show. I am now thinking I have a demo OS even though I can make calls and surf the net. Current OS is 7.0.7004.0
What can I do to totally wipe this phone and start from blank?
Thanks

You'll probably have to follow the instructions in "How to unbrick a Dell Venue Pro." No way to change a demo ROM into a retail ROM. You need to flash the retail ROM and start over.

If you still have the original rom installed on it, could you:
run the emapp tool and write down the contents of what it has?
As far as dell is concerned, I dont believe they normally make demo specific roms.
But that is in reference to their android devices and MS might have had them make an exception for the VP (and it's WP7)

TheManii has a thread over here where he's collecting this data.
Dial ##634# to enter the hidden Engineering Mobile menu.
http://forum.xda-developers.com/showthread.php?t=1479233

Thanks to all who replied. I got it fixed. It was indeed some weird demo ROM or setting but its all cleared up now. I used the unbricking thread listed here
http://forum.xda-developers.com/showthread.php?t=1411300
and downloaded the ROM from here
https://skydrive.live.com/?cid=4da87ed18e0bf92d&resid=4DA87ED18E0BF92D!7216&id=4DA87ED18E0BF92D!7216
I got the UpdateWP too from here
http://forum.xda-developers.com/showthread.php?t=1262471
Only thing to note is to extract the UpdateWP folder and put both files in to the Zune directory on your PC.
After that everything went relatively smoothly. It took 2 or 3 tries to get the Retail ROM to take and from there the phone updated perfectly until Mango. It failed but I just disconnected USB and reconnected and it ran the update.
Thanks again

Same boat
edderspcs said:
Thanks to all who replied. I got it fixed. It was indeed some weird demo ROM or setting but its all cleared up now. I used the unbricking thread listed here
http://forum.xda-developers.com/showthread.php?t=1411300
and downloaded the ROM from here
https://skydrive.live.com/?cid=4da87ed18e0bf92d&resid=4DA87ED18E0BF92D!7216&id=4DA87ED18E0BF92D!7216
I got the UpdateWP too from here
http://forum.xda-developers.com/showthread.php?t=1262471
Only thing to note is to extract the UpdateWP folder and put both files in to the Zune directory on your PC.
After that everything went relatively smoothly. It took 2 or 3 tries to get the Retail ROM to take and from there the phone updated perfectly until Mango. It failed but I just disconnected USB and reconnected and it ran the update.
Thanks again
Click to expand...
Click to collapse
Hi, I just got a phone in the same conditions you have had mention(demo mode), and I thought I have done and taken the same steps to flash my device, but with not avail, the skydrive file has been removed, and I was wondering if you maybe still have them(the files) somewhere and if I could "borrow" them. I mean I think I have the right ROM and the UpgardeWp, but maybe they are the wrong ones, because is NOT working for me.
Thank you very much and I hope you have a fantastic evening.
Israel
*UPDATE* never mind, I was able to do a proper flash, and now I have a good working Windows Phone...
Israel

edderspcs said:
Thanks to all who replied. I got it fixed. It was indeed some weird demo ROM or setting but its all cleared up now. I used the unbricking thread listed here
http://forum.xda-developers.com/showthread.php?t=1411300
and downloaded the ROM from here
https://skydrive.live.com/?cid=4da87ed18e0bf92d&resid=4DA87ED18E0BF92D!7216&id=4DA87ED18E0BF92D!7216
I got the UpdateWP too from here
http://forum.xda-developers.com/showthread.php?t=1262471
Only thing to note is to extract the UpdateWP folder and put both files in to the Zune directory on your PC.
After that everything went relatively smoothly. It took 2 or 3 tries to get the Retail ROM to take and from there the phone updated perfectly until Mango. It failed but I just disconnected USB and reconnected and it ran the update.
Thanks again
Click to expand...
Click to collapse
Hi
I am trying to do the same thing. But when I click the sky drive link to download the rom , there is nothing there. It asks me to login to windows live and thats it. Do you still have this rom downloaded and can you email it to me? OR where can I find this rom? Plz help.

In the middle of the "how to unbrick your dell venue pro" the rom is posted, on some russian download site.
http://forum.xda-developers.com/showpost.php?p=22415484&postcount=35
That file is hosted on my skydrive, and it is still available. It may be asking you to log in to your windows live account to access it. Not sure.

I got it ! Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!

edderspcs said:
Thanks to all who replied. I got it fixed. It was indeed some weird demo ROM or setting but its all cleared up now. I used the unbricking thread listed here
http://forum.xda-developers.com/showthread.php?t=1411300
and downloaded the ROM from here
https://skydrive.live.com/?cid=4da87ed18e0bf92d&resid=4DA87ED18E0BF92D!7216&id=4DA87ED18E0BF92D!7216
I got the UpdateWP too from here
http://forum.xda-developers.com/showthread.php?t=1262471
Only thing to note is to extract the UpdateWP folder and put both files in to the Zune directory on your PC.
After that everything went relatively smoothly. It took 2 or 3 tries to get the Retail ROM to take and from there the phone updated perfectly until Mango. It failed but I just disconnected USB and reconnected and it ran the update.
Thanks again
Click to expand...
Click to collapse
hi All,
i got a working DVP after doing all steps mentioned in "How to unbrick DVP" after that when i connect my phone to Zune i am getting below error and i am not able to do anything with my phone (data tranfer,update, app install etc), please help meif you can:
ERROR: "RESTORATION ERROR" An error prevented the restoration of your phone to its previous verion.
ERROR CODE: C101002E
i have performed everything that is posted in XDA-developer about this error and when i tried to update/restore/backup from command promt using .cab file i got below error:
Id: \\?\usb#vid_045e&pid_0710#0a1846cd-8203-1781-bc2a-de1974852ebc#
{ca3d7387-f67b-11da-bbec-8000600fe800}
SN: cd46180a - 03828117 - bc2ade19 - 74852ebc
Name: Venue Pro
KITLName: QSD8XXX82BDB791
Manufacturer: DELL
ModelId: 1
Model: Venue Pro
MobileOperator:
Version: 07.00.07004.00-00000

Djha said:
hi All,
i got a working DVP after doing all steps mentioned in "How to unbrick DVP" after that when i connect my phone to Zune i am getting below error and i am not able to do anything with my phone (data tranfer,update, app install etc), please help meif you can:
ERROR: "RESTORATION ERROR" An error prevented the restoration of your phone to its previous verion.
ERROR CODE: C101002E
Click to expand...
Click to collapse
First thing I'd do is do a soft reset if you just flashed the stock 7004 ROM.
Windows Phone > Settings > About > Reset your phone.
Then, just a guess -- go into Zune Desktop > Settings > Phone > Sync Options > [Forget this phone]
Then plug the phone again and see if it lets you set it up as a new device, with update check.
If this doesn't work, the next thing I'd try is moving to another Windows machine, installing a fresh copy of Zune Desktop, and seeing if it will let you update using that. You could also use a Windows installation in virtualization using virtualbox, or an installation on another partition if you are an advanced user.
Basic troubleshooting. Just floating ideas.

Nothing worked
Technosquid said:
First thing I'd do is do a soft reset if you just flashed the stock 7004 ROM.
Windows Phone > Settings > About > Reset your phone.
Then, just a guess -- go into Zune Desktop > Settings > Phone > Sync Options > [Forget this phone]
Then plug the phone again and see if it lets you set it up as a new device, with update check.
If this doesn't work, the next thing I'd try is moving to another Windows machine, installing a fresh copy of Zune Desktop, and seeing if it will let you update using that. You could also use a Windows installation in virtualization using virtualbox, or an installation on another partition if you are an advanced user.
Basic troubleshooting. Just floating ideas.
Click to expand...
Click to collapse
Thanks for your reply.
1. when i clicked on "Desktop > Settings > Phone > Sync Options >" it shows "connect a device" and i am not able to connect my phone becouse after error pop-up, there is only one option "close" and after click on close zune shows "no device connected".
2. i have already tried it on 2 PCs, suggest me other option please.

Djha said:
Thanks for your reply.
1. when i clicked on "Desktop > Settings > Phone > Sync Options >" it shows "connect a device" and i am not able to connect my phone becouse after error pop-up, there is only one option "close" and after click on close zune shows "no device connected".
2. i have already tried it on 2 PCs, suggest me other option please.
Click to expand...
Click to collapse
If you've also tried doing the soft reset as I mentioned, you may want to see if you can use the cab sender method to update to one of the nodo builds.
http://forum.xda-developers.com/showthread.php?t=1306415
A couple quick questions --
Was this your phone and had it been working previously, or was it in this "connect to PC screen" state when you got it?
Can you think of anything you might have done to cause it to stop working?
Is it the AT&T, T-Mobile, or EU/International version?
Did you use a non-english language cab?

Answers:
Technosquid said:
If you've also tried doing the soft reset as I mentioned, you may want to see if you can use the cab sender method to update to one of the nodo builds.
http://forum.xda-developers.com/showthread.php?t=1306415
A couple quick questions --
Was this your phone and had it been working previously, or was it in this "connect to PC screen" state when you got it?
Can you think of anything you might have done to cause it to stop working?
Is it the AT&T, T-Mobile, or EU/International version?
Did you use a non-english language cab?
Click to expand...
Click to collapse
1. yes, i tried a soft reset(resetting the phone from settings->about phone->reset phone) even also perform a soft reset without SD card and try to update from zune without SD card but still getting same restoration error.
i already tried all options cab sender, mangoforall 0.2 etc/ update and restore from command promt:
getting below error everytime whenever i tried to perform any thing from command promt(.bat) :
Error: Exception from HRESULT: 0x801812C0
Call stack:
at wm7update.Program.UpdateDevice(IDeviceInfo deviceInfo, List`1 updates, Upd
ateType type)
at wm7update.Program.Main(String[] args)
2. this is not my phone i got it in a non working state showing "SD card not working".. then i performed steps mentioned in "how to unbrick DVP". after that i got a working DVP.
3. It is a T-mobile DVP and sim unlock by unlock code provided by dell.
4. It is on 7004 Tmobile ffu no cab update til now, as i am not able to send any cab via cab sender.
Note: i don't have any previous back-up of this mobile and not sure wheather the SD card is original or not.