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I have the latest mango working on my HD2. Loving it, but I'd like to power down my phone on occasion. When I hold the power button down, I get the window that says "slide down to power off". When I attempt to slide it down, it doesn't respond. Anyone else experiencing this? Or does anyone know how to shut down the phone besides opening it and removing the battery?
There's no other way as far as I know...
But you can try to make a hardreset (they often fix some issues) or use a different storage card as slow cards can cause a lot of strange issues.
Hey, found somthing that might interest you:
http://forum.xda-developers.com/showthread.php?t=1006331
He's talking about being able to shutdown the system view native code. Download the test app, there's maybe a shutdown test.
My HD2 started doing this yesterday. No indication this would happen either. After I unsuccessfully attempt sliding to shut down the hard buttons (green call / home / back / windows / red power) still work, but I am unable to use any of the tiles. I have to press the (red) power button a few times until it will allow me to unlock the phone and use the tiles. The last two apps I installed before this occurred were What's App and Microsoft Unit Converter. I uninstalled both and nothing changed. I was on 7720 and then updated to 7740 and the SP1 update provided. This didn't change the behavior either. Any one with a clue on how to fix this, please assist.
The only time it has allowed me to slide to shut down is when the battery was completely drained and it warned me to charge the phone or it would shut down. Otherwise I have to pull the battery to shut down.
This did make me realize an instant reset / shut down application would be nice.
I had this same issue occur about a week & a half ago. It only got worse. It's probably a broken digitizer. It's been happening a lot lately to HD2 owners. I'm taking mine in tomorrow to get fixed. Check around, I found a place to do it for $50. Or if you feel comfortable changing it yourself, you can order them for around $20 on Amazon. Or if you have insurance, you can get it fixed by HTC.
I am hoping it is not the digitizer as I don't have anyone to fix it for a low cost locally and after watching the process on youtube, do not really want to try it myself.
I had the same issue after SP1,
I reflashed just yesterday my phone again to 7740. Now everything is working perfect now. I will wait for the SP1.5 .
This happened to me too....a warning sign my digitiser was about to go
---------- Post added at 01:00 PM ---------- Previous post was at 12:57 PM ----------
This happened twice within a year so it really worries me that it will happen again. Especially as warranties are running out
assangflexx said:
I had the same issue after SP1,
I reflashed just yesterday my phone again to 7740. Now everything is working perfect now. I will wait for the SP1.5 .
Click to expand...
Click to collapse
Worked like a charm. Thank you.
One odd tid bit. When I ran the update it said it was unsuccessful. Remember I was already on 7740. It still worked though!
My samsung Focus is about 1.5 years old.. I plan to switch carriers at the end my of contract since AT&T is giving me lots of dropped call at the new place we moved to.. The phone is obviously out of warranty, so I am looking to see if I can fix it myself.
The power button on my Samsung focus is behaving very funny lately. When I hit the power button with the phone awake, it thinks I did a "long press" of the power button and shows me the shutdown pull-down image! If I pull-up the image, the phone still reboots...
If I press the power button when the phone screen is OFF, instead of turning on the phone, it again shows the pull-down image, and the same behavior ensues - regardless of what direction I pull the image in, it shuts down the phone.
Some things I have already tried:
I have tried a hard-reset (camera+volume+power, and format the device), but the behavior continues.
I have removed my SD Card (I am using the AT&T approved one), performed hard reset, and problem continues
I have tried a different battery (from my wife's focus), and problem continues
At this point, I am guessing that most likely, the power button connector is loose.. but I am not 100% sure.. Any suggestions on things to try?
Seems like the spring in the power button is gone. I suggest when you want to press it, lean the phone to the right (with the power button towards the ground) so when you press it, gravity helps popping it back.
Or replace the power button.
EnderPsp said:
Seems like the spring in the power button is gone. I suggest when you want to press it, lean the phone to the right (with the power button towards the ground) so when you press it, gravity helps popping it back.
Or replace the power button.
Click to expand...
Click to collapse
Tried the first trick... didn't seem to help..
Any tips on where I can find a replacement power button and how I can replace it?
See my response here (and the thread referenced in my second reply). Seems to be one of the issues that appear in time... And in another case it was the battery...
EnderPsp said:
See my response here (and the thread referenced in my second reply). Seems to be one of the issues that appear in time... And in another case it was the battery...
Click to expand...
Click to collapse
Thanks EnderPsp!
I have ordered a new battery for now to see if it helps.. its a non-OEM battery off eBay.. Don't want to spend too much without knowing if that is indeed the problem..
I can't find a power button replacement part anywhere... I went over the video and the instructions to reach the power button housing does not seem very bad.. definitely do-able if I can find a replacement part..
walletless said:
Thanks EnderPsp!
I have ordered a new battery for now to see if it helps.. its a non-OEM battery off eBay.. Don't want to spend too much without knowing if that is indeed the problem..
I can't find a power button replacement part anywhere... I went over the video and the instructions to reach the power button housing does not seem very bad.. definitely do-able if I can find a replacement part..
Click to expand...
Click to collapse
The button itself is plastic (you can find some on ebay), and I don't know how it works, actually (If it's a spring or otherwise).
I suggest you watch a take apart guide and maybe, just maybe it's just dirt, which you can clean.
You'll know more and afterwards please share the result with us.
EnderPsp said:
The button itself is plastic (you can find some on ebay), and I don't know how it works, actually (If it's a spring or otherwise).
I suggest you watch a take apart guide and maybe, just maybe it's just dirt, which you can clean.
You'll know more and afterwards please share the result with us.
Click to expand...
Click to collapse
And now its completely gone... the power button won't respond at all.. the phone has been shut all day. If I take the battery out and put it back in, the SAMSUNG logo shows up for a few seconds and then the phone turns off again.. No way to turn it back ON using the power key..
I sat down to open the circuit yesterday only to realize that I don't have a #000 screwdriver... the smallest one I have is #00 which is too big for the 7 screws that hold the back panel
Off to Grainger today to see if I can find a 000 driver.. It can't get any worse now, so might as well open the phone!
Sure thing - I will update the post later with what I find...
walletless said:
And now its completely gone... the power button won't respond at all.. the phone has been shut all day. If I take the battery out and put it back in, the SAMSUNG logo shows up for a few seconds and then the phone turns off again.. No way to turn it back ON using the power key..
I sat down to open the circuit yesterday only to realize that I don't have a #000 screwdriver... the smallest one I have is #00 which is too big for the 7 screws that hold the back panel
Off to Grainger today to see if I can find a 000 driver.. It can't get any worse now, so might as well open the phone!
Sure thing - I will update the post later with what I find...
Click to expand...
Click to collapse
You didn't say if the same happens with the wall charger connected.
Now, If you're going out, try and drop near a phone shop. Ask them if they can help you test with one of their batteries, either for a Focus i917 or from a Galaxy S i9000
Good luck mate.
Dang i thought i was the only one with this issue...
Mine started acting up about 3 weeks ago and it was seriously annoying especially when driving. I would press the lock button to change songs, but it thinks i did a long-press and does the "slide down to power off" thing. Even if i swipe up, the phone would switch off.
Then today, i take my phone out my pocket to send a text and find it's powered off. Won't even switch on now
Ender:
Plugging the phone in does NOTHING. The screen remains black.
Reinserting the battery causes the SAMSUNG logo to appear on-screen but again, goes black after 4-5 seconds.
Holding down the power/lock button has no effect, it's unresponsive.
I'm so pissed off this is happening 6 months before my contract is up. -_-
Don't know what else to say... I hope you still have warranty?
EnderPsp said:
Don't know what else to say... I hope you still have warranty?
Click to expand...
Click to collapse
Not extended no... :/
I've managed to get it into "download mode" now though, and my laptop recognises it as "SAMSUNG CDMA Technologies"... Huh?
---------- Post added at 05:02 PM ---------- Previous post was at 04:45 PM ----------
If i have it plugged into my laptop,
hold vol down, power, and camera while inserting the battery i get to the hard reset screen. But then that disappears in the same 4-5 second window.
Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown
EnderPsp said:
You didn't say if the same happens with the wall charger connected.
Now, If you're going out, try and drop near a phone shop. Ask them if they can help you test with one of their batteries, either for a Focus i917 or from a Galaxy S i9000
Good luck mate.
Click to expand...
Click to collapse
Yes' same thing with wall power. New battery arrived and did not help. Went to a local cellphone repair and the guy said main board needs replacement.. he suggested to buy another phone since repair will be more expensive.. he said that he needs to remove soldering on the board reinforce an auxillary power button battery and resolder it in.. no guarantees and will cost atleast $150
Jfran71 said:
Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown
Click to expand...
Click to collapse
Lucky you!! This seems like a common problem with several Samsung phones based on a quick google search
Also bummed that this happened with 6 months remaining ...Now I am somewhat stuck since I want to switch from AT&T due to call issues with several months remaining.. and dont want to buy one till wp8 is out...
Just for fun... I am going to find a 000 screwdriver and try to re-jig the power button.. nothing to loose with the phone refusing to start anyway!
For what it's worth, my power button had been getting increasingly creaky over the course of the last few months, and although not sticking, was requiring ever more pressure to operate. Also, the sound of rusty bedsprings every time I went to use my phone was getting somewhat embarrassing.
I found the sturdiest piece of paper that I could wedge in between the button and the rest of the phone, put a bit of PB Blaster on the paper, and wedged the paper in. The button has since been as good as the day I took the phone out of the box for a couple of months now.
*Edit: Should probably mention that the paper isn't supposed to stay in there - it was just used to apply the lube without soaking the phone.
Jfran71 said:
Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown
Click to expand...
Click to collapse
So its working completely fine now? No issues? I'll try that but im not hopeful.
I've been having the same issue, started yesterday. There appears to be no issues with the actual button itself, it doesnt appear to get stuck or anything to cause this, even without the external shell and just compressing the sensor itself.
walletless, you said that you tried reformatting it and everything? Damn. I was expecting it to be a software issue. I'll mess with the button mechanism a bit and see if theres anything weird with it
Phone is dead
re-jigging and cleaning around power button did not help.. I ended up ordering a chinese knock-off of HTC Note instead
Does any have this problem, but on a normal stock rom?
I was thinking it might be just custom roms, I don't think that would have anything to do with it
Its worth a shot though
titanhydro said:
Does any have this problem, but on a normal stock rom?
I was thinking it might be just custom roms, I don't think that would have anything to do with it
Its worth a shot though
Click to expand...
Click to collapse
My phone died last month. I only installed updates that came through Zune up to 7.5. I went into AT&T and they told me too bad because it was out of warranty. I called Samsung, and they wanted me to 'volume down, camera, power' reset my phone, which didn't work. Samsung told me to send it to them for $70 because I was out of warranty.
Instead I entered a developer competition for a Lumia 800 and won. Now I just have a dead focus, and a new 800. I'd still be interested if anyone finds out a way to fix the focus problem.
So first some back-story, I'll get right into it. I recently dropped my phone in some water. As soon as possible I dried off the outside, and let it sit. That was the only thing I could do at the time, I had no rice, no tools to open up the phone, anything. I ended up with a solid red light, and everything unresponsive.
The next day I got some tools to open her up. There was pretty extensive corrosion to the motherboard, so using some alcohol I cleaned it all off, rinsed it, and let it dry. I also took apart everything else and cleaned any corrosion. The inside looks brand new. However, this isn't the point of the thread.
It appeared my cleaning helped quite a bit. Upon re-assembling and plugging in, I immediately got a charging sign on the phone. However, after trying to power on, I got no response. Additionally, The charging signal went out after about 20 seconds, and the whole phone became unresponsive again. I can do this process as many times as I want, but the same thing happens every time.
So I tried a different approach. First I hold down both volume rockers plus the power button, and plug it in while holding them down. This puts the phone into "download mode" However, once in download mode the phone is, again, unresponsive. After plugging into my laptop, my computer recognizes the phone, but not as "Nexus 4," but as "Full JellyBean on Mako."
Is there anything I can do about this? I've heard about drivers being able to be installed when in download mode, but I would not know what these are, where to get them, or how to install them. I really don't mind if my phone never works 100% again, I doubt it would. I just want to be able to get into the storage so I can recover some of the files I lost.
It's also probably worth mentioning I have not gotten a solid red light after the clean. Once in a while I will get a blinking red light after plugging it in, but after less than a minute it stops and goes through the charging/stop charging phase I'm so familiar with. Any help at all would be appreciated, and thanks in advance.
The charging block and/or battery could be wrecked, for safety reasons and because it will probably become faulty soon you should change the battery anyway. If the charging block is broken flashing your phone could fail. It's also possible the board was irreparably damaged, but it's probably worth a try as the parts aren't too expensive.
DrFredPhD said:
The charging block and/or battery could be wrecked, for safety reasons and because it will probably become faulty soon you should change the battery anyway. If the charging block is broken flashing your phone could fail. It's also possible the board was irreparably damaged, but it's probably worth a try as the parts aren't too expensive.
Click to expand...
Click to collapse
After trying to figure more things out, I kept it plugged in for a while. It appears my battery actually holds at least a pretty good charge, as the indicator is full when I plug it in now. However, I don't know what you mean when you say charging block.
Also, I seemed to determine my power button isn't working either. I always thought no response to pushing it meant there was something else going on, but I am able to put it into "download mode" by just holding down the volume rockers and plugging it in. Is there a way to turn on the phone another way besides the power button? Also if not, will buying another power button fix the problem? I don't want to buy one then later figure out the reason it wasn't turning on was just a board problem, and not a problem with the button itself.
You can short the power button with a screwdriver or something should turn the phone on., By charging block I mean the secondary board that the micro usb port is a part of, it can be replaced fairly easily if necessary.
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DrFredPhD said:
You can short the power button with a screwdriver or something should turn the phone on., By charging block I mean the secondary board that the micro usb port is a part of, it can be replaced fairly easily if necessary.
Click to expand...
Click to collapse
With a screwdriver? Enlighten me, I'd have no idea how to do that. If I had a faulty charging block, then my phone wouldn't be able to charge correct? My phone was plugged in for a while in download mode, and it gained a full charge from a relatively low charge. I also took the block apart and cleaned any corrosion, so I think that's still functional.
Some more progress, upon further attempting to turn the phone on, I was able to get it into fastboot mode. When plugging into the computer it is recognized, but as just "Android." I will type out what information is displayed here, minus serial number, as a new member cannot submit links in posts apparently.
FASTBOOT MODE
PRODUCT_NAME - mako
VARIENT - mako 8GB
HW VERSION - rev_11
BOOTLOADER VERSION - MAK0230d
BASEBAND VERSION - M9615A-CEFWMAZM-2.0.1700.98
CARRIER INFO - None
SERIAL NUMBER -
SIGNING - production
SECURE BOOT - enabled
LOCK STATE - locked
Also, fastboot at the top (as far as I know) usually says "Start" or "Recovery Mode," but mine says "Restart bootloader." When I try switching with my volume buttons, nothing happens.
Another update, just in case anyone is still listening..
Str1ngcheese said:
Also, fastboot at the top (as far as I know) usually says "Start" or "Recovery Mode," but mine says "Restart bootloader." When I try switching with my volume buttons, nothing happens.
Click to expand...
Click to collapse
This no longer applies, for some reason I am able to switch through all modes, incliding "Start, Power Off, Recovery Mode, and Restart bootloader."
Str1ngcheese said:
Another update, just in case anyone is still listening..
This no longer applies, for some reason I am able to switch through all modes, incliding "Start, Power Off, Recovery Mode, and Restart bootloader."
Click to expand...
Click to collapse
Now that you're at this point, have you attempted to flash the phone with a stock image? I'd be weary of what the other poster said though and ensure your USB connection is holding steady because you don't want it dying half way through a flash because then you'll have a brick.
Monotoko said:
Now that you're at this point, have you attempted to flash the phone with a stock image? I'd be weary of what the other poster said though and ensure your USB connection is holding steady because you don't want it dying half way through a flash because then you'll have a brick.
Click to expand...
Click to collapse
I have tried actually. I used the Nexus Root Toolkit v1.8.0 to try and flash it. At first it wouldn't find the device, but through device manager I manually installed the usb_driver onto the phone. After this, the toolkit was able to find the phone. I attempted to flash the image, but it ended up staying in fastboot mode. The program then suggested I try to enable "force flash," which I did, and this time it was never able to finish because the phone tried to restart, but went through that "charging to unresponsive" state I described in my first post.
Upon trying to flash it normally again, it looks like maybe the phone has to be unlocked to do this properly? I then tried to unlock with the same program, but in order to do that, I need the power button to confirm I actually want to unlock the phone. So yet again, I need that power button working.
Any ideas/suggestions/solutions would be amazing.
Jellybean on mako means that your phone is in lgnpst/qcpnst mode. Looks like something failed to start and made the bootloader trogger that mode
Sent from my Nexus 4 using xda app-developers app
opssemnik said:
Jellybean on mako means that your phone is in lgnpst/qcpnst mode. Looks like something failed to start and made the bootloader trogger that mode
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Soo, any suggestions?
Str1ngcheese said:
Soo, any suggestions?
Click to expand...
Click to collapse
clean all the contacts with alcohol (not the normal one, the other that i dont remember the name).clean all the corrusion that you can find,let your phone charge for some hours and try again
opssemnik said:
clean all the contacts with alcohol (not the normal one, the other that i dont remember the name).clean all the corrusion that you can find,let your phone charge for some hours and try again
Click to expand...
Click to collapse
I've already done that.
Str1ngcheese said:
The next day I got some tools to open her up. There was pretty extensive corrosion to the motherboard, so using some alcohol I cleaned it all off, rinsed it, and let it dry. I also took apart everything else and cleaned any corrosion. The inside looks brand new.
Click to expand...
Click to collapse
Problem is the power button doesn't work, and the flashing fails. It looks like the flashing fails because the phone isn't unlocked. To unlock, I need the power button. Kinda stuck.
Str1ngcheese said:
I've already done that.
Problem is the power button doesn't work, and the flashing fails. It looks like the flashing fails because the phone isn't unlocked. To unlock, I need the power button. Kinda stuck.
Click to expand...
Click to collapse
the golden contacts on the power button / mobo could be damaged, do a little short till phone turns on
opssemnik said:
the golden contacts on the power button / mobo could be damaged, do a little short till phone turns on
Click to expand...
Click to collapse
How would I go about doing a short?
Str1ngcheese said:
How would I go about doing a short?
Click to expand...
Click to collapse
touch in both pins, something that passes electric current(like a yarn,wires, copper wire, something that passes electrical current).its basicly what the power button does.
Yotaphone 2 from Tinydeal, so running KitKat.
Suddenly no power switch working, no volume control, and does not appear to charge. Blank front screen. Mirror screen OK on back.
When receiving a call the main screen will light up and work. Battery is 85%.
I've read elsewhere that the tinydeal phones have been flashed (rooted?) so it's inadvisable to try a factory reset.
I can change volume with the sliders on the back screen, but the volume slider does not appear on either screen just by pushing the volume buttons.
Any ideas, or is it another case of returning it to tinydeal?
I just cant find the radio folder in C:\Program Files (x86)\yotaphone_flasher. I only have "drivers" folder there. I did all the previous steps as in the guide.... What is wrong please?
IIEDDIE said:
I just cant find the radio folder in C:\Program Files (x86)\yotaphone_flasher. I only have "drivers" folder there. I did all the previous steps as in the guide.... What is wrong please?
Click to expand...
Click to collapse
You first have to run yotaflasher and have it download a firmware. After that you will have a Radio folder in the Firmware folder.
---------- Post added at 08:53 PM ---------- Previous post was at 08:49 PM ----------
Lothor said:
Yotaphone 2 from Tinydeal, so running KitKat.
Suddenly no power switch working, no volume control, and does not appear to charge. Blank front screen. Mirror screen OK on back.
When receiving a call the main screen will light up and work. Battery is 85%.
I've read elsewhere that the tinydeal phones have been flashed (rooted?) so it's inadvisable to try a factory reset.
I can change volume with the sliders on the back screen, but the volume slider does not appear on either screen just by pushing the volume buttons.
Any ideas, or is it another case of returning it to tinydeal?
Click to expand...
Click to collapse
If the hardware buttons (volume) are not working there seems to be something wrong with your phone. This is however where the simcard is inserted. Have you tried removing the simcard tray and inserting it again? If the volume controls don't seem to work after that you phone may be faulty and it is best to return your phone as you seem to be the only one with this problem.
No, I the folder just wasnt there. Though I used the method of first flashing newest 4.4 EU firmware (which worked) and then turned on and Android automatially downloaded 5.0 update. It was ****ing scary I have to say as it took about 0,5-1 hour with phone turning on and off so sporadically that I thought that it was actually dead in between. No HW keys worked during the process (yes I freaked out) and display was turned off. At the end battery actually died even though it was connected to PC by usb. But I didnt know that so as the last resort I plugged it into charger and I got directly to 5.0. Method was actually pretty flawless but the way the phone looked was really scary. (99% of that time time it looked and behaved as bricked) - black screen no feedback from any combination of HW keys.
VirtuaLeech said:
You first have to run yotaflasher and have it download a firmware. After that you will have a Radio folder in the Firmware folder.
---------- Post added at 08:53 PM ---------- Previous post was at 08:49 PM ----------
If the hardware buttons (volume) are not working there seems to be something wrong with your phone. This is however where the simcard is inserted. Have you tried removing the simcard tray and inserting it again? If the volume controls don't seem to work after that you phone may be faulty and it is best to return your phone as you seem to be the only one with this problem.
Click to expand...
Click to collapse
Well, whilst waiting for advice from tinydeal after uploading a video to them, I left the phone alone and it took about 12 days for the back of the phone to lock, signifying that the battery had finally totally run down. I then plugged the phone back onto its charger and held the power button for about 15 seconds. Suddenly the charger light came on, then went off after about ten seconds, then came back on again. Pressing the power button again brought the front screen back to life!
So I conclude that the problem sometimes solvable with phones with a removeable battery (reboot the phone with a battery disconnection) can't be done with the Yotaphone. The downside here is that the Yotaphone battery takes so long to run down (12 days!)
I have exactly the same problem as the OP. No Sim card tho, just WiFi. I have just had the phone for about 3 weeks.
bruno00000 said:
I have exactly the same problem as the OP. No Sim card tho, just WiFi. I have just had the phone for about 3 weeks.
Click to expand...
Click to collapse
After my experience I suggest leaving wi fi on to help run the battery down.
Someone else on another website suggests holding the power button and both volume buttons for about 15 seconds to force a reboot.... but that didn't work for me.
I did a hard reset, but no difference, except unlocking the rear screen is easier now (?). I'll let the phone run down as suggested...
Lothor said:
After my experience I suggest leaving wi fi on to help run the battery down.
Someone else on another website suggests holding the power button and both volume buttons for about 15 seconds to force a reboot.... but that didn't work for me.
Click to expand...
Click to collapse
Hello, I have the same problem. Suddenly vol up, vol down and power button stop to work. But if I hold them together (vol up or down with power) then they work. So it seems like the software problem for me.
I have Android 4.4.3
update: I flashed my yotaphone to 5.0 and now everything works fine!
Draining battery solved it for me!
As per the title. My keys would not work. I let the phone run until the battery died and now they work again.
Flashing different firmware didn't help me...
I have a CN YotaPhone 2 from Gearbest
So,I was pretty excited about the moto g5 plus, making sure I had it ordered and in my hands the day of it's U.S. release...........only to be disappointed by one issue after another.
Where to begin?
1.) Very disappointing camera(didn't expect much given the cost, but it's pretty bad)
2.) Sim Card will randomly stop reading while inside the device, thus requiring me to eject and re-insert it. Not a big deal, unless you don't have a sim tool or the equivalent on hand, then it's pretty inconvenient.
3.) Fingerprint reader is basically worthless, since it never saves the settings stored, or even requires it be my fingerprint to unlock it.
4.) Bluetooth and wi-fi decide when and where they will turn off/on.
5.) Call cutting in/out (with both parties)when I cannot hear the person I'm speaking with, and the person being unable to hear me.
Finally---About 6 weeks or so ago, my volume down button went, with the power on/off button going down about 2 weeks after that. That's ok, I can work around that. I could still lower the volume with the touch screen, and the phone would just wake up whenever I used the fingerprint scanner(the one anyone can use). Overall, things weren't bad.
Until my phone died.
So, i've been looking at a 100% fully charged, fairly shiny Moto G 5 plus.....that I can't turn on. I have tried all the usual tricks(i think?) Volume Down + power button and all its other variants don't seem to work. Tried plugging it in to my computer via usb, which will charge it, but won't read it as an MTP device. I can't go into the phone to change the settings so that it does read it correctly. I thought I had the updated driver downloaded, along with the adb program, but it probably doesn't mean much if the phone itself isn't being recognized, huh?(using PC with Windows 10).
Basically, I'm short on ideas. Is there some sort of way I can "jump start" my phone? It's a terrible device that will be replaced soon one way, or another, but if I can get it back to life long enough to retrieve my media and scout out a new phone, I would be ecstatic.
Any and all help would be very much appreciated!
Looks like you had a bad unit. Why are you not claiming warranty on this?
suhridkhan said:
Looks like you had a bad unit. Why are you not claiming warranty on this?
Click to expand...
Click to collapse
This is likely a very stupid question..
but how would I even go about doing so? Ideally i'd like to recover the files from the phone, but if that's not possible, then yes, claiming on its warranty would be my next preferred solution.
Very frustrated to push the volume UP button and see the phone at 100% battery.........yet not have any way of actually turning it on.