Phone randomly won't make calls - Epic 4G General

Lately my phone is randomly not receiving calls and it won't let me make calls either. What will happen is I'll make a call and I'll hear a beep giving me directions on how to make a collect call.
Anyone know what could be going on?
I'm running Bonsai 4.1.3, but I've been using this flash for a couple months.

http://forum.xda-developers.com/showthread.php?t=1231613
See my last post. Thought maybe just in case you're using that feature, one remote possibility.

Thanks for the tip Droid Apprentice, but there's nothing listed for blocked calls on my account. How likely is it that it's related to a ROM?

Do you have an Airave? If so reset it. Sprint screwed them up a week or so back. You may have a tower down in your area.

Related

Nexus S 4G missing incoming calls!

I have a NS4G, and I seem to be missing a lot of incoming calls. The phone doesn't ring/vibrate at all, and shows no indication of a call or a missed call. The only way I know somebody tried to call is I end up with voicemails, or people tell me that they tried calling and didn't get through.
This seems to happen even when I have a decent signal and when I can make outgoing calls just fine and even send/receive text messages. I don't think it's simply a coverage issue, because the phone is never really searching for a signal.
This has happened for certain on CM7 and Deck. I'm not sure about the stock ROM. In fact, I'm thinking of reverting back to stock just to test. If it does happen on stock, then I'm wondering if it's just something physically bad with the phone.
I have also updated my profile and PRL.
Has anybody else experienced anything similar? I don't seem to drop calls or have sporadic signal strength or anything like that.
Yes, i've noticed the same thing. Do you have a google voice integrated account? I'm wondering if that might be the common factor.
I've had to go and make sure that the GV app logs missed calls in case this happens.
Are you guys on the new radio?
Sent from my MB855 using XDA App
mikeyinid said:
Are you guys on the new radio?
Sent from my MB855 using XDA App
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Good point, I haven't noticed this since I updated the radio and to 2.3.5 stock, so it might have been fixed. I'll keep an eye out if it continues.
I am on the new radio. In fact, I seem to have the problem on both radios.
I am on Google Voice, by the way, and I have my cell number forward to my GV number for missed calls.
The odd thing is I don't seem to always get a missed-call notification; only one for voicemail. Then, in logging on to my GV account in the browser, it doesn't show a missed call. However, when it is working properly, and I dial my cell from a different phone, if I ignore it then I DO get a missed-call notification.
One other possible factor is I'm using an Airave at home, which is where I've noticed the problem most of the time. I'm not positive if I have experienced it outside of the home. I'll have to pay better attention.
Sent from my Nexus S 4G using XDA App
I bet it is google voice... I really hate how it takes over my sms too.. I use it for voicemail and that's it.
derekwilkinson said:
I bet it is google voice... I really hate how it takes over my sms too.. I use it for voicemail and that's it.
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I'm thinking it probably is GV too, but I wouldn't want to give up my SMS'ing from chrome extension.
You can turn it off so it doesn't take over SMS if you want and just lets you use the stock app all the time.
I don't have GV using SMS right now. Perhaps I'll disable the forwarding temporarily to see if that solves it.
Sent from my Nexus S 4G using XDA App
If your on the new radio and using an airave you may miss calls if not connected to wifi. Im having that problem on the new radio. Ill have full bars but if i call my phone it goes straight to voicemail with no notification at all.
imekul said:
I am on the new radio. In fact, I seem to have the problem on both radios.
I am on Google Voice, by the way, and I have my cell number forward to my GV number for missed calls.
The odd thing is I don't seem to always get a missed-call notification; only one for voicemail. Then, in logging on to my GV account in the browser, it doesn't show a missed call. However, when it is working properly, and I dial my cell from a different phone, if I ignore it then I DO get a missed-call notification.
One other possible factor is I'm using an Airave at home, which is where I've noticed the problem most of the time. I'm not positive if I have experienced it outside of the home. I'll have to pay better attention.
Sent from my Nexus S 4G using XDA App
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Sent from my MB855 using XDA App
It happens when I'm on wifi too, unfortunately.
I was about to just disable GV, but then realized the NS4G doesn't get the regular Sprint Visual Voicemail app! Now what do I do??
imekul said:
It happens when I'm on wifi too, unfortunately.
I was about to just disable GV, but then realized the NS4G doesn't get the regular Sprint Visual Voicemail app! Now what do I do??
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You can use google voice for only voicemail. I have that setup and it works great. it even transcribes the voicemails to text
Unfortunately, I'm missing some calls using that setup. :-(
tmobile nexus s with gv deactivated
I have a T-Mobile nexus s on 2.3.4 stock, I'm missing a lot of calls and so is my wife, I've deactivated TV but it didn't change anything
Wondering if anybody else out there is encountering this! Trying to figure out whether or not it's a hardware issue.
I have ns4g and a use GV and when somebody calls my number, GV rings my nexus and my other phone with verizon, so I can say that the problem is not GV, most of the times only rings my other phone and the nexus nothing, the problem is the phone with a very weak radios, wifi/3g, and the poor service of sprint and is getting worst and worst.
Im having same problem on T-Mobile Nexus S but only when I'm on 3G .
Sent from my Nexus S using XDA App
Mine does when the airvana is connected
Sent from my Nexus S 4G using Tapatalk
I've had this happen to me on the Stock rom, and Deck, and I don't use GV at all for anything. Happens when the phone is sleeping usually, if it's lit up, the call won't get missed. I've really not spent the time to research it as I don't use the phone much anyway.
I also noticed problems with incoming and outgoing texts being either delayed or not sent at all. I rigged up a little test.
I scheduled a text message to be sent to my phone every minute with the current time in the message. Then I would just keep an eye/ear out on my phone while it sat on my desk. For the majority of the time, I would get the alert every minute, but sometimes there would be nothing for five or more minutes. After this outage, it seemed like all of the incoming messages would be delivered at once.
During that outage, though, it seemed like that was when the phone calls had trouble getting through. I guess it makes sense that there would be a connection between the two.
I had the same problem. I even had people tell me that they got a recording saying the call couldn't be completed. I was even testing the other day and no calls I made to the phone were connection, going straight to voice mail.
I decided to disable google voice and my issues went away, as well as all the delayed SMS and failed sending SMS problems I was having.

Calls going straight to vm and sms delayed

Hi
I have just recently flashed my sprint phone to virgin mobile. Everything is working well except I am noticing some issue which may or may not be related to flash.
If i dont use my phone for while, some people may complain their calls going directly to vm without even a single ring. Even the sms are not being recieved either, but when i try to dial a number, then all the sms would show up coming all at same time with the original timestamp and after that phone would be working fine until I guess I leave it alone for some time.
Right after i ported the epic to virgin mobile, I also upgraded to Clean GB latest ROM. I dont know if the issue is related to ROM itself or maybe a network issue with Virgin Mobile.
The fact that when people call me and it goes directly to vmail, makes me suspect it could be network issue but sms getting the original timestamps making me believe it might have got to phone but never notified on screen.
Couple of years ago, i had same issue on Touch pro phone with Sprint and I remember going to a hidden menu and changing a value of how often the phone could poll the towers of any activity ...
Does anybody have any insight what might be happening. Beside this issue the phone is working in perfect order.
Thanks
jessydm said:
Hi
I have just recently flashed my sprint phone to virgin mobile. Everything is working well except I am noticing some issue which may or may not be related to flash.
If i dont use my phone for while, some people may complain their calls going directly to vm without even a single ring. Even the sms are not being recieved either, but when i try to dial a number, then all the sms would show up coming all at same time with the original timestamp and after that phone would be working fine until I guess I leave it alone for some time.
Right after i ported the epic to virgin mobile, I also upgraded to Clean GB latest ROM. I dont know if the issue is related to ROM itself or maybe a network issue with Virgin Mobile.
The fact that when people call me and it goes directly to vmail, makes me suspect it could be network issue but sms getting the original timestamps making me believe it might have got to phone but never notified on screen.
Couple of years ago, i had same issue on Touch pro phone with Sprint and I remember going to a hidden menu and changing a value of how often the phone could poll the towers of any activity ...
Does anybody have any insight what might be happening. Beside this issue the phone is working in perfect order.
Thanks
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This is SUPER interesting! Love every second of it. I've been meaning to write this same exact issue but I thought everyone would think I'm coo-coo. I'm glad you stepped up and said the issue. I don't have call problems I don't think, but I feel like text messages sometimes don't ever go through or get received. If only delivery reports worked for us on Virgin Mobile, and I'd have better insight. I think my issue may just be my crappy signal. Mind checking your cell standby under battery usage, click on it to see your time without signal? I hope to help you resolve your issue and learn along the way on how to improve on my own.
Sent from my SPH-D700 using xda premium
Shinydude100 said:
This is SUPER interesting! Love every second of it. I've been meaning to write this same exact issue but I thought everyone would think I'm coo-coo. I'm glad you stepped up and said the issue. I don't have call problems I don't think, but I feel like text messages sometimes don't ever go through or get received. If only delivery reports worked for us on Virgin Mobile, and I'd have better insight. I think my issue may just be my crappy signal. Mind checking your cell standby under battery usage, click on it to see your time without signal? I hope to help you resolve your issue and learn along the way on how to improve on my own.
Sent from my SPH-D700 using xda premium
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Click to collapse
I have good signal all the time.I think it is more related to tower polling having maybe different setting. As long as i keep using the phone, everything works perfect, but if the phone goes for sleep for long time, then the problem starts to happen. I might call vm and talk to tech because they have setting in their system where they can increase the time before the calls goes to voicemail, it might work or maybe not.
Let me know if you do something and find fix for it.
I did some tinkering and found the setting i need to modify is
Slot Cycle Index & ACCOLC Setting . I have to find menu to perform that setting.
the next troubleshooting i need to perform is maybe prl file.
found accolc setting under ##3282# and advanced and last entry is accolc. It is value from 2-9. 2 being shortest and phone polls tower more quickly but it is also issue of battery tradeoff.
I switched mine to 2 and will run the test.
Also gonna put the sprint prl and see if that makes any difference.
I had the same exact issue for almost a month. The fix was super easy. There is a glitch that came with the EL30 update that causes a force close from the "reject with" if you have more than 5 reject messages. I only had 5 but the fix seemed to work regardless. All I had to do was go to menu, settings, call settings, reject with, and then menu button and I deleted all of my reject with messages. Then I reboot my phone and I was now receiving calls just as I used to before the update. Haven't had a chance to see if txt messages are working yet.
Sent from my SPH-D700 using XDA App

Sometimes I don't get calls.

Sometimes I don't get calls. Every now and then when my wife tries to call me her call doesn't show up on my phone. I have her on a custom ringtone and was wondering if this might be the problem? Right now I am on AOKP milestone 6, but I am pretty sure this is has happened on stock gingerbread as well. Any ideas?
My wife is on fascinate running rooted stock gingerbread if that makes any difference.
Sent from my ICS melting Devilcorn! Devil99CMC/AOKPMilestone6/Fassy
Paxdad said:
Sometimes I don't get calls. Every now and then when my wife tries to call me her call doesn't show up on my phone. I have her on a custom ringtone and was wondering if this might be the problem? Right now I am on AOKP milestone 6, but I am pretty sure this is has happened on stock gingerbread as well. Any ideas?
My wife is on fascinate running rooted stock gingerbread if that makes any difference.
Sent from my ICS melting Devilcorn! Devil99CMC/AOKPMilestone6/Fassy
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When you said you don't get calls, means in your wife side she's connected? or busy?
back then i have a similar problem, if my phone idle for sometimes, when someone want to call me they can't. busy tone on my side.but i still can surf the internet. if somehow i make a call or miscall or do an sms (my point is you make an outgoing connection), after that i can received incoming calls for some times and text to. let say that you have to trick the signal, OR the signal stuck in 3g mode (my assumption).
or maybe you can ask the provider . i believe its not the rom problem
what is your radio version? if you never updated past ED05 it that may be where the problem lies.
EH03...this hasn't really happened in a while and I am thinking it might have been something to do with Google Voice. I disconnected G-voice and am trying carrier vm instead to see if that solves it.
Sent from my SCH-I500 using Tapatalk 2

[Help?]Verizon S5 - Can't Receive or Make calls.

I'm having a constant problem with my phone. It seems like any time I leave the house and return, I'm unable to make or receive calls, until I reboot or switch airplane mode on/off. I still receive and send text/mms just fine, it's only calls. Anyone experience anything similar or have any ideas what may be going on? I have a constant 3-4 bar LTE signal.
Sent from my SM-G900V using XDA Free mobile app
Same problem
I am also experiencing this problem. I can send texts and otherwise use data to connect to websites and such, but cannot make or receive calls. When someone calls me, it goes straight to voicemail. When I make a call it does not even start ringing, or beep at the start of a call to indicate the connection.
I had this issue when i first got my phone. i had to call verizon and they updated something on their side and reset a few things.
Travisholt92 said:
I had this issue when i first got my phone. i had to call verizon and they updated something on their side and reset a few things.
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Part of me thinks this wouldn't be a bad thing to have, just in case that pesky Ex decides today is the day she wants to call you. lolz
Nothing Worked
If anyone else is facing this problem, I would like to say that all Verizon could do was send me a refurbished phone. Even after a factory reset and resetting the network (on their end) worked. I hope this problem doesn't affect too many people.
Same issue - S5 will not make/recv calls
raziel36 said:
I'm having a constant problem with my phone. It seems like any time I leave the house and return, I'm unable to make or receive calls, until I reboot or switch airplane mode on/off. I still receive and send text/mms just fine, it's only calls. Anyone experience anything similar or have any ideas what may be going on? I have a constant 3-4 bar LTE signal.
Sent from my SM-G900V using XDA Free mobile app
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I'm now having this problem with my 2-week-old S5. Has anyone found a resolution?
gwaldron said:
I'm now having this problem with my 2-week-old S5. Has anyone found a resolution?
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I had an issue with my S5 connecting to 4GLTE (Because of something stupid I did playing around). Chat give Verizon a ring (or chat with them on their website) and they will have you do the following:
1. Turn off WiFi.
2. Power down your phone
3. They will resync the signal (and do other secret things)
4. Power up your phone.
5. Your phone will reconnect to 4GLTE, the radio will then recycle, then connect back.
I've had zero issues since I did this a few days ago. Wouldn't hurt to try. Have your IMEI number ready for them incase they need it.
Solution, sort of
DarkMidnight said:
I had an issue with my S5 connecting to 4GLTE (Because of something stupid I did playing around). Chat give Verizon a ring (or chat with them on their website) and they will have you do the following:
1. Turn off WiFi.
2. Power down your phone
3. They will resync the signal (and do other secret things)
4. Power up your phone.
5. Your phone will reconnect to 4GLTE, the radio will then recycle, then connect back.
I've had zero issues since I did this a few days ago. Wouldn't hurt to try. Have your IMEI number ready for them incase they need it.
Click to expand...
Click to collapse
Didn't work for me unfortunately. I ended up going back to Costco and swapping it out for a new one. Back in business....for now. Thanks for the help.
I have a Samsung Galaxy S5, 4G LTE, Verizon it can make calls and send text fine the problem is that it cannot receive calls and text. Grateful your assistance in resolving this issue.
I haven't had the issue for a while but I had to get a new phone from Verizon .

No Call Notification

Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?
No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.
I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.
Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.
Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...
Deleted
wtwo2 said:
Solved
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Huh?
No it isn't.
TheIgster said:
Huh?
No it isn't.
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Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
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Click to collapse
OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?
What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!
So why did you delete the message then?

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