SamsungDive... what is that? - Galaxy Tab 10.1 General

Still laughing... I called Samsung US to find out how to remove the extra tablet I have listed into my SamsungDive account:
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Originally I purchased the 16GB model and exchange it with the 32GB one.
After doing the transfer dance for at least 5 times to get the right department... I finally ended into Galaxy Tab technical support. When I repeated myself for the 5th time... the rep told me: "Samsung Dive, what is that?" So I explained to him... and asked how to remove my tablet. He had no idea and he told me that he cannot remove that tablet id for me.
Does anyone has any experience with this situation? Thanks for your help.

yqed said:
Still laughing... I called Samsung US to find out how to remove the extra tablet I have listed into
Originally I purchased the 16GB model and exchange it with the 32GB one.
After doing the transfer dance for at least 5 times to get the right department... I finally ended into Galaxy Tab technical support. When I repeated myself for the 5th time... the rep told me: "Samsung Dive, what is that?" So I explained to him... and asked how to remove my tablet. He had no idea and he told me that he cannot remove that tablet id for me.
Does anyone has any experience with this situation? Thanks for your help.
Click to expand...
Click to collapse
Have you read the faq on samsung dive? If I undestand correct you have to wipe your account from your (previous) tab. If you still can see your old tab, you can test the wipe function . I would use that for sure.

Thanks for the info, I did a factory reset before I exchanged the tablet. But which one to wipe? I don't want to lose all my customizations. I really want to have that extra tablet removed... I proposed to the tech guy to send me a 16Gb tablet if they cannot remove it. We were both laughing...

You can let it ring, from that option maybe you can choose which one. When you know which one rings and which doesn't helps you in choosing the one to wipe?

Will it ring on a Wifi device? I tried and nothing happens...

Yes it works on WiFi models.

I tried on both devices. On one tablet I get this message:
If "Remote Controls" is deactivatied or you didn't allow "Google's Location Service", the use of this feature is restricted.
Where can I enable the Remote Controls feature? Google Location is enabled.
On the other tablet, nothing happens... it sits there spinning and it does not connect. So I presume that is the returned tablet. When I try to wipe it, nothing happens since it cannot connect to device. How wonderful.

yqed said:
Where can I enable the Remote Controls feature?
Click to expand...
Click to collapse
Settings> Location And Security> Find my mobile> Remote Controls
If you didn't turn it on in the returned unit you won't be able to contact it... ever

I don't have that option on my Wifi tablet. Thanks for your help, though.
I guess I will have forever 2 tablets listed...
The thing is: it does not work with Google Location enabled... so I cannot ring my current tablet either.

yqed said:
I don't have that option on my Wifi tablet.
The thing is: it does not work with Google Location enabled... so I cannot ring my current tablet either.
Click to expand...
Click to collapse
With out Remore Controls enabled it can't be contacted.

Related

Toggle NFC with tasker...

I'm not sure if this is the right forum to put this question in so please forgive me and move it where it belongs and I would greatly appreciate it.
I can't find an NFC option in tasker and I'm thinking because maybe since NFC is relatively new, then it might be awhile before we see it in there. Or maybe I'm just blind and overlooking the thing.
What I want tasker to do is turn on NFC when a program named Isis wallet is opened and turn it back off when it is closed. Since this is the only thing I use NFC for, I don't want to drain battery.
If anyone can help me I would appreciate it, but thanks either way.
Later,
M. Walden
Sent from my Samsung Galaxy Note III
with the XDA Android app
mcw801 said:
I'm not sure if this is the right forum to put this question in so please forgive me and move it where it belongs and I would greatly appreciate it.
I can't find an NFC option in tasker and I'm thinking because maybe since NFC is relatively new, then it might be awhile before we see it in there. Or maybe I'm just blind and overlooking the thing.
What I want tasker to do is turn on NFC when a program named Isis wallet is opened and turn it back off when it is closed. Since this is the only thing I use NFC for, I don't want to drain battery.
If anyone can help me I would appreciate it, but thanks either way.
Later,
M. Walden
Sent from my Samsung Galaxy Note III
with the XDA Android app
Click to expand...
Click to collapse
Great idea, after seeing this I wanted to get it setup for myself. You're right, I didn't see a setting within Tasker to control the NFC state, however using the Secure Settings plug in, available in the Play Store I was able to get this working. You will also need to enable System+ within secure settings. Here are some screens of my setup...Tasker allows a lot of different implementations for the same actions so YMMV
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Task- NFC On
Select Plug - in
Select Configuration
Scroll down to NFC and select, then select the 'NFC on' radial button and save... save Task
New Task- NFC Off, same process for NFC On, just select the 'NFC off' radial button this time and save Task
Set up new Profile for ISIS that will use the NFC on and NFC off tasks... Assuming that your already familiar with Tasker some quick screens should be enough.
I will probably add new Applications to this profile, or change the setup completely should I need to. But this should definitely work for your description.
Sent from my SM-N900V using Tapatalk
All man, thanks so much. I've been searching for a way to do this for awhile now. I really appreciate this. I owe you one.
Later,
M. Walden
Sent from my Samsung Galaxy Note III
with the XDA Android app
Great thread! One minor note on this. Your device must be rooted to set this up since you need to enable system+ within secure settings app

[Q] Serious Problem: Galaxy S4 I9500 Lockscreen Shutdown Enabled

Hello everyone, this is my first post on xda forums. I hope someone out there might be able to help me out.
I accidentally found out that on my galaxy s4 I9500 lock screen, I can still press and hold power button and it gives me options to power off/restart my phone. I have pattern lock enabled. I tried and successfully powered off the phone straight from my lock screen, not to mention that it scared me out. What if it gets stolen? Anybody can turn if off and I wont be able to track it down or enable any thing via SMS commands etc.
What's the purpose of lock screen if the phone can be turned off, if not unlocked, and I couldn't do anything about it.
I recently updated android 4.4 and I am not sure whether or not this issue persisted before that. I am attaching a screenshot of it. Looking forward for someone to sort this out for me. Thanks.
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Same behaviour here also
Sent from my SM-T310
dave106 said:
Same behaviour here also
Sent from my SM-T310
Click to expand...
Click to collapse
Did you just find out after reading this post or were you aware of it before?
And have you not thought that even if it is as you describe what is the benefit
not so great
If someone steals your phone much easier to remove the battery and that is even faster than pressing buttons
this is just my personal opinion
pda4g said:
And have you not thought that even if it is as you describe what is the benefit
not so great
If someone steals your phone much easier to remove the battery and that is even faster than pressing buttons
this is just my personal opinion
Click to expand...
Click to collapse
Yes, you're absolutely right, but then again it raises a big question mark on all the tracking and anti-theft apps as well as Google's own android device manager feature a bunch of crappy apps which do no good at all except for playing sirens via laptop on your own phone and thinking it actually works.
Plus if the thief is within the room, he wont go through all the trouble of removing the protective case, back cover and then removing battery itself. He'd simply turn it off and wait.
It has been like this since I can remember, way before 4.4. In GS3 and GS4, probably in SGII too, this I don't remember.
shiraz.malik990 said:
Yes, you're absolutely right, but then again it raises a big question mark on all the tracking and anti-theft apps as well as Google's own android device manager feature a bunch of crappy apps which do no good at all except for playing sirens via laptop on your own phone and thinking it actually works.
Plus if the thief is within the room, he wont go through all the trouble of removing the protective case, back cover and then removing battery itself. He'd simply turn it off and wait.
Click to expand...
Click to collapse
this topic can be seen from different angles
best - keep your phone
and good friends for company
this is a joke
no one knows what can happen
My Galaxy Note many times I turn it off that way
I don't remember ever had to unlock before that S4
I don't remember

[Q] SAMSUNG LINK PLATFORM??? It's bugging me.

Loveing my samsung N4, however i keep getting the below.
What is it?
How do i resolve it and stop the notifercation.?
It keeps poping up and if i try to do what it ask's i.e select a device and click done nothing happens...at all the done button dose nothing the only thing i can donit click cancle and it will pop up sgain randomly a hour later or maby a few hours.
Please how do I resolve it???
Massive thanks in advance. My first samsung always been a HTC guy, still love them but this N4 is amazing!!! Nice change from htc.
EDIT: BEEN A USER ON HERE FOR AGES BUT IT WONT LET ME POST MY PHOTOBUCKET SCREENSHOTS...
Could a admin or mod please contact me and ill send u the links or maby some kind member can post then for me???
I am having the exact same situation, with amazingly the same as being HTC guy and this is my first Samsung, is it the HTC revenge?
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Well dont know abour you but im on three from the UK.
Also still haveing issues...i uograded from a Desire S that was fallin apart.
Maby i can send you photos and you can post them for me.
It was one hell of a big uograde in more way than ine ahah...it was quite a diffrance going from a 4.? SD Screen nice 5.7 QHD LOL....MASSIVE DIFFRENCE....for the better thouh lets booe we can get this fixed.
WHOO HOO.seems useing the insert image button works unlike just posting the IMG code. ..
It's a pita vs just posting the IMG code but we'll it worked at least I guess.
Did ya try to clear app cache ?
Setting > app mamanger > all > find samsung link plat. clear cache then restart device
CyclingSalmon14 said:
Loveing my samsung N4, however i keep getting the below.
What is it?
How do i resolve it and stop the notifercation.?
It keeps poping up and if i try to do what it ask's i.e select a device and click done nothing happens...at all the done button dose nothing the only thing i can donit click cancle and it will pop up sgain randomly a hour later or maby a few hours.
Please how do I resolve it???
Massive thanks in advance. My first samsung always been a HTC guy, still love them but this N4 is amazing!!! Nice change from htc.
EDIT: BEEN A USER ON HERE FOR AGES BUT IT WONT LET ME POST MY PHOTOBUCKET SCREENSHOTS...
Could a admin or mod please contact me and ill send u the links or maby some kind member can post then for me???
Click to expand...
Click to collapse
Long tap on it and select "App info", then tap "Turn Off" button to disable it.
I also turned off "Samsung Link" app on my Note 3.
Tried clear cache, so far so good
Edit: Clear cache did not work, had to freez the app using Titanium
hm
Ok so looks like the best idea is to disable the app so will do that.
Is there any reason why i might not want to do that though what dose the app actually do and it really should just work the first place should it not? ??

Help- master reset took away unlock status!!!

I have a sprint phone working on the tmobile network since October without any issue until last week when i have to send it to samsung to repair the speaker. Got the phone this morning and it seems that samsung did a master reset and revert the unlock status. The funny things is that i called sprint few times today and the phone appear unlock on their system and told me that there was nothing they could do that i should call samsung. The Costumer service rep from samsung told me that it was posible that the master reset reverted the unlock status and that she created a case #bc she didnt know how to fix this and that someone will contact me regarding this issue in the next 72hrs.
I spent about 4 hr calling sprint, samsung and tmobile trying to fix thus issue and they for the most part just play ping-pon with me so if someone know how to fix this issue please let me know
Thanks
kenifer said:
I have a sprint phone working on the tmobile network since October without any issue until last week when i have to send it to samsung to repair the speaker. Got the phone this morning and it seems that samsung did a master reset and revert the unlock status. The funny things is that i called sprint few times today and the phone appear unlock on their system and told me that there was nothing they could do that i should call samsung. The Costumer service rep from samsung told me that it was posible that the master reset reverted the unlock status and that she created a case #bc she didnt know how to fix this and that someone will contact me regarding this issue in the next 72hrs.
I spent about 4 hr calling sprint, samsung and tmobile trying to fix thus issue and they for the most part just play ping-pon with me so if someone know how to fix this issue please let me know
Thanks
Click to expand...
Click to collapse
Do you have a Device Unlock app on your phone?
No...didnt know you can get an app like that!
kenifer said:
No...didnt know you can get an app like that!
Click to expand...
Click to collapse
It comes with the stock T-Mobile rom.
Looks like this:
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Select "Permanent Unlock"
For me, my device was already unlocked... so unlocking it fails.
Otherwise, it should say that it was successful.
Just did a temp unlock on mine. Have 30 days. Can i use another firmware to flash Nougat?
Binary100100 said:
It comes with the stock T-Mobile rom.
Looks like this:
Select "Permanent Unlock"
View attachment 4008548
For me, my device was already unlocked... so unlocking it fails.
Otherwise, it should say that it was successful.
View attachment 4008547
Click to expand...
Click to collapse
that is for tmobile phones. OP has a sprint
kenifer said:
No...didnt know you can get an app like that!
Click to expand...
Click to collapse
Just use the same unlock code sprint or whoever gave you to unlock it again

SOLVED [sm-g95ou] Default lock screen // cannot get past // not FRP // please help

I switched from sprint to T-Mobile. They screwed up and let us keep our old phones and did a discount for the hassle. I figure I don't need 2 S8's so I would just sell it. Welcome to my nightmare.....
So I factory reset the phone to get all my data off, I did this through the settings menu. No issues the phone reset. It was at the beginning new phone screen so I just left it.
The phone is at a password screen and I have maybe 5 passwords at most that I use various combos of, none of these work. I do some searching online and find out how to get into certain menus and do resets, and re-flash the stock rom. Even after those it wants a password.
I then think I'll just use find my phone with google and unlock it. Well it is a sprint phone and I have T-Mobile now so it has no connection, and I can't get past the password to get to the wifi settings. So google says it can't find my phone.
I contact Samsung and since it’s been less than a year they say they will help. I send in the phone and they send me it back with the crack on the back of the phone fixed and nothing else. I called and they said they have record of me asking for help with a password problem. I then ask if I can send it back and get that taken care of and they said it would cost 150$ because they fixed the phone......huh?
I really just want this password off the phone. At this point it’s a matter of I am more curious about finding a way to get it off the phone than selling it. I’m also open to all ideas. Taking it apart, flashing something third party on it.
If you need pictures I will get them up shortly. Or a video. At work currently, so I can probably reply in a timely manner. If you need more info please ask and I’ll try and get whatever you need
Thanks in advance
EDIT 1 - PICS
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EDIT 2- sigh* I don't know why the images are sideways. They show the lock screen // the fact that is is not FRP locked // i have done a factory reset
fixed!!!!!!!!!!
I chose not to connect to the wireless network after setting it up and there are no longer any locks....no idea what that was about.

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