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Well my Slide crapped out on me for the second time, and since I pay the $5/month protection I called t-mobile to get my free one. Catching me completely offguard, the representative said t-mobile was having a limited time offer and I could upgrade to a mytouch 4g for free, or get a refurbished slide if i wanted. Well of course I took him up for the free 4g phone. Why would t-mobile ever do this if they still have refurbished Slides? I'll take it though
Seriously? What tips/talking points did you use, that might help the rest of us get a similar result?
Sent from my HTC Glacier using XDA App
tangrams said:
Well my Slide crapped out on me for the second time, and since I pay the $5/month protection I called t-mobile to get my free one. Catching me completely offguard, the representative said t-mobile was having a limited time offer and I could upgrade to a mytouch 4g for free, or get a refurbished slide if i wanted. Well of course I took him up for the free 4g phone. Why would t-mobile ever do this if they still have refurbished Slides? I'll take it though
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Click to collapse
Similar story here except I don't pay for the extra t-mobile protection. My slide has a hardware issue so the store offered me a refurbished slide or I could pay for a MyTouch 4g for 250$. I denied and told them to just send me a refurbished slide. 5 mins into the call and the T-mobile lady helping me out tells me that they are just going to send me a refurbished 4g. I told her that is great and I hope shes not pulling my leg! She look shocked and said "nope!". I called T-mobile the next day to confirm and sure enough a 4g is on its way to me.
Well I am in a chat right now, will see if I can make that happen. My wife has a Slide and would LOVE a MT4G.
EDIT: Ok I need some help. Do I only mention warranty covered issues? Or do I say the screen got cracked or something? What did you guys do. The guy in the chat gave me Asurion's contact info and sent me packing.
TJBunch1228 said:
Well I am in a chat right now, will see if I can make that happen. My wife has a Slide and would LOVE a MT4G.
EDIT: Ok I need some help. Do I only mention warranty covered issues? Or do I say the screen got cracked or something? What did you guys do. The guy in the chat gave me Asurion's contact info and sent me packing.
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Hey just received my 4g today. Basically I went to a tmobile store and showed them my phone ( front buttons unresponsive). Once the tmobile clerk called customer care to send a refurbished 3g, they informed her that I could just get a refurbished 4g. I agreed and the deal was done.
I don't think a cracked screen counts to be replaced though...since that isnt hardware failure.
However, you can let customer care guy know that your friends were offered a free upgrade to refurbished 3g's ( if it is hardware related ) Good luck!
Damnit!!!
People had mentioned having the $5 insurance thing, so I assumed since they mentioned that they were invoking an insurance replacement, not a warranty replacement.
Maybe I will try again. My wife's phone actually isn't cracked or anything, but it does have a few actual issues that I think would/should be covered under warranty.
If I try again, I will let everyone know the results. I of course never mentioned anything about anyone else getting the deal. I'm hoping it's an issue they are already aware of internally, maybe they are out of refurb Slides...
TJBunch1228 said:
Damnit!!!
People had mentioned having the $5 insurance thing, so I assumed since they mentioned that they were invoking an insurance replacement, not a warranty replacement.
Maybe I will try again. My wife's phone actually isn't cracked or anything, but it does have a few actual issues that I think would/should be covered under warranty.
If I try again, I will let everyone know the results. I of course never mentioned anything about anyone else getting the deal. I'm hoping it's an issue they are already aware of internally, maybe they are out of refurb Slides...
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Click to collapse
Lets hope you get one! It is quite the phone!
tri4life said:
Lets hope you get one! It is quite the phone!
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Click to collapse
Well that was less fruitful than I would have liked... I went through the whole process of troubleshooting and the rep indicated that she would have a replacement sent to me and said it would be a Mytouch Slide... GRRRR
Oh well, such is life.
My GF brought up something I thought I should mention. It's possible that it's region specific. Just an idea
I've been haggling them for a 4G on the basis of the lack of updates for the Slide. A rep told me last night that she didn't know if an update for the Slide would ever be released. They offered me a loyalty upgrade (not free, but not full price) everytime I called. With all of this urgency to offer the 4G to Slide customers, I think the Slide has officially been kicked to the curb by T-Mobile.
Sent from my stock froyo myTouch Slide using the XDA app
did they make you send in your old slide when they upgraded you to the 4g?
perknite said:
I think the Slide has officially been kicked to the curb by T-Mobile.
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Sure feels that way...
zguithues said:
did they make you send in your old slide when they upgraded you to the 4g?
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Click to collapse
Yes. They give you 7 days to send it back.
Sent from my HTC Glacier using XDA App
Yeah, they send me the 4g and I just put the Slide it the same box and send it back, pretty painless. I'm not sure how the offer worked, I didn't haggle or whine or anything, as soon as I told him my phone wasn't working he instantly offered me the 4g. He also made it seem like it was an offer for everyone that had been going on for a little while. I'm guessing they go through quite a few refurbs since the phone is so crappy, maybe they're running low and the new stock isn't coming in for a while? They might not even make new Slides anymore.
I think its only for the black? Is that so?
Sent from my T-Mobile myTouch 3G Slide using XDA App
tangrams said:
Yeah, they send me the 4g and I just put the Slide it the same box and send it back, pretty painless. I'm not sure how the offer worked, I didn't haggle or whine or anything, as soon as I told him my phone wasn't working he instantly offered me the 4g. He also made it seem like it was an offer for everyone that had been going on for a little while. I'm guessing they go through quite a few refurbs since the phone is so crappy, maybe they're running low and the new stock isn't coming in for a while? They might not even make new Slides anymore.
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Click to collapse
What? Crappy... I loved my slide and It was an amazing phone.
OriginalDRag said:
I think its only for the black? Is that so?
Sent from my T-Mobile myTouch 3G Slide using XDA App
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Click to collapse
My slide was black and the 4g I received was black as well. They did mention that since my phone was black and I had to be given a black 4g.
perknite said:
I've been haggling them for a 4G on the basis of the lack of updates for the Slide. A rep told me last night that she didn't know if an update for the Slide would ever be released. They offered me a loyalty upgrade (not free, but not full price) everytime I called. With all of this urgency to offer the 4G to Slide customers, I think the Slide has officially been kicked to the curb by T-Mobile.
Sent from my stock froyo myTouch Slide using the XDA app
Click to expand...
Click to collapse
screw t-mobile...
as long as we have great devs to keep the slide alive and kicking, who needs t-mobile?
these big corporations are all out to make money at the end of the day. so you can't expect them to keep updating devices, because then you will never buy a new phone
gtmaster303 said:
as long as we have great devs to keep the slide alive and kicking, who needs t-mobile?
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Click to collapse
Well we do need a gsm network though... ;-) I do agree that the phone will be a usable option for quite awhile because there are awesome devs out there!
Sent from my T-Mobile myTouch 3G Slide using XDA App
Damn, my H key has been unresponsive every once in a while and I haven't felt like going through the return process. So after reading this I called them almost immediately.
No luck They are sending me a refurb slide. I even asked if there was any 4g upgrade offers going on and he said none that he knew of.
OP, is this the first time you returned your slide? I've had mine since launch week and this is my first time getting a replacement.
brianstk said:
OP, is this the first time you returned your slide? I've had mine since launch week and this is my first time getting a replacement.
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I purchased mine they day they came out and last week was the first time I ever took it in and they offered the 4g upgrade.
Okay I have the $7 sprint insurance and my phone fails to connect to the sprint network(unrooted and stock 2.1).
I went to the sprint store today and they said they fixed it because the PRL was outdated blah blah blah....and the pohne worked fine.... for 2 hours then it failed again.
I chatted with sprint about it and a rep told me to go to the sprint store to get a new hero(he first offered me a refurb instinct! because he did not have any refurbs for the hero).
So tomorrow I have to go to the store again to claim a new hero.... but I'm 99.9% sure I won't see it since its discontinued.
What phone should I ask for if the hero is not in stock? (I am not asking for an evo or evo 3d just the next comparable phone that replaced the hero)
definitely do not get the instinct worst phone ever lol. if anything try and squeeze the lg optimous s out of them, it was very similar to the hero accept it didn't have sense, if they don't have any heroes in stock that is.
gab2012 said:
Okay I have the $7 sprint insurance and my phone fails to connect to the sprint network(unrooted and stock 2.1).
I went to the sprint store today and they said they fixed it because the PRL was outdated blah blah blah....and the pohne worked fine.... for 2 hours then it failed again.
I chatted with sprint about it and a rep told me to go to the sprint store to get a new hero(he first offered me a refurb instinct! because he did not have any refurbs for the hero).
So tomorrow I have to go to the store again to claim a new hero.... but I'm 99.9% sure I won't see it since its discontinued.
What phone should I ask for if the hero is not in stock? (I am not asking for an evo or evo 3d just the next comparable phone that replaced the hero)
Click to expand...
Click to collapse
LG Optimus is very similar spec to the hero but better for some reason. Also has a real proximity sensor, still doesn't do flash. This would be a sidegrade though, you should shoot higher, sometimes the reps are good about that.
EVO 3D would be ideal but aim for a EVO Shift
Instinct is a big NO WAYYYY!!! That phone almost had me give up my cell phone and get a landline again it was so bad. The Optimus is a decent phone. My son has one and he generally likes it, however it doesn't have a large developer following so your ability to stick with it for the duration of your contract could be problematic.....if your contract extends beyond the next 6 months or so.
hockeyfamily737 said:
Instinct is a big NO WAYYYY!!! That phone almost had me give up my cell phone and get a landline again it was so bad. The Optimus is a decent phone. My son has one and he generally likes it, however it doesn't have a large developer following so your ability to stick with it for the duration of your contract could be problematic.....if your contract extends beyond the next 6 months or so.
Click to expand...
Click to collapse
I would try for the optimus.
-----
Ride to the sound of the guns!
1st Brigade, 2nd Infantry Division
Second to None!
Instinct is a big NO WAYYYY!!! That phone almost had me give up my cell phone and get a landline again it was so bad. The Optimus is a decent phone. My son has one and he generally likes it, however it doesn't have a large developer following so your ability to stick with it for the duration of your contract could be problematic.....if your contract extends beyond the next 6 months or so.
Click to expand...
Click to collapse
I would try for the optimus.
-----
Ride to the sound of the guns!
1st Brigade, 2nd Infantry Division
Second to None!
Click to expand...
Click to collapse
If his Hero is stock he'd probably be happy with an Optimus.....Agreed there. The Hero has been a lot more fun for me to tinker with though IMO.
Sent from my.....click, click, boom
hockeyfamily737 said:
Instinct is a big NO WAYYYY!!! That phone almost had me give up my cell phone and get a landline again it was so bad. The Optimus is a decent phone. My son has one and he generally likes it, however it doesn't have a large developer following so your ability to stick with it for the duration of your contract could be problematic.....if your contract extends beyond the next 6 months or so.
Click to expand...
Click to collapse
Doesn't AOSP have an Optimus?
aiwetir said:
Doesn't AOSP have an Optimus?
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Last time I checked (about a month ago) Aosp was primarily for the Optimus V some reports were that it would run on the S but it was buggy as hell and required the hard buttons remapped.... There were only 2 roms at the time worthy of a daily driver (stock & 1 custom). There were ony a couple of custom kernel choices and very few tweaks. It's also quite cumbersome to root (had to follow like 5 seperate threads and the screen is totally blank for 3/4 of the process). Please don't get me wrong it's not a bad phone, but if you're used to all of the customization of the Hero (like me)....I personally find it somewhat dissapointing.
***EDIT*** To be fair and objective since I don't give my son's Optimus the same love & TLC as our other phones & Nooks. I just popped over to Android Central to have a fresh look around. It seems like the rooting proccess has improved substantially in the past month and there are a couple of flashable "Sprint fixes" for the Aosp rom. Also new since I last visited is a unofficial beta CM7.....For what it's worth.
I sat down and had a beer with an old friend last night, he told me he had a samsung moment and since they didnt have that phone in stock he got an epic 4g.
They offered him a keyocera android phone and he said he paid for a high end samsung phone when it came out...not a keyocera.
I played with the optimus at the store and I like it...my upgrade is in 2 months...if they're feeling nice and let me renew my contract I'll get an evo 3d.
But an optimus S will be fine
I only need two things...my dish network tv everywhere app and pandora...
Lol.... this is what they offered me directly from my sprint web transcript
I can offer you one out of below mentioned refurbished phones for free. The contract will not be renewed. Once your phone will be eligible for upgrade, you may upgrade:
LG Lotus(Refurbished)
SANYO SCP-3810 (Refurbished)
Samsung Reclaim(Refurbished)
SCP-2700 by Sanyo (Refurbished)
Samsung Instinct (Refurbished)
Going to the sprint store soon... 1 hour drive... hope I get this solved once and for all.
Been around 9-10 hours without service
gab2012 said:
Going to the sprint store soon... 1 hour drive... hope I get this solved once and for all.
Been around 9-10 hours without service
Click to expand...
Click to collapse
Good luck
posted via tappa tappa tappa
.... store told me they ordered a hero and it will be here on friday... lets wait and see.
Sent from my HERO200 using XDA App
Right now im using the hero over wifi since the 3g radio fails to connect... if i get a new hero i will root it and flash ginger deck with gapps... the thing feels clunky as hell on stock 2.1
Right now the fastest battery friendly rom is ginger deck right? Any other roms worth trying?
Sent from my HERO200 using XDA App
I like the nightlies.
oohaylima said:
I like the nightlies.
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+1
10 characters
Are those builds stable enough to be used daily? I really don't need eye candy on the phone...just battery life.
Cant wait til friday to reroot my hero!
Off topic but i just started using the xda forum app and its amazing!
Sent from my HERO200 using XDA App
i would use aospcmod and set it to 3520-691 ondemand and your battery will last forever.
Well lets wait and see if I get the new phone on Friday. 99.9% guaranteed i'll get a refurb but meh its worth avoiding the $100 deductible from asurion.
Played with the optimus in the store again... the thing flies on stock 2.2.
Played with the evo shift and the slider feels firm compared tot he epic which feels cheap in the hand.
Going to use my upgrade towards the Galaxy S II or Motorola photon on september or whenever the phones are out
gab2012 said:
Are those builds stable enough to be used daily? I really don't need eye candy on the phone...just battery life.
Cant wait til friday to reroot my hero!
Off topic but i just started using the xda forum app and its amazing!
Sent from my HERO200 using XDA App
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Click to collapse
I haven't had really a single issue with cm nightly in months.
does anyone know if they are replacing warranty issues from tmobile, or warranty claims with asurion for the G2 with the myTouch4g slide?
I hope so, I would love to get a free upgrade. My screen has been slowly messing up and I have been waiting for this to be verified before I call in for warranty replacement.
If anyone knows it to be true or false it would be great to know either way.
Sent from my T-Mobile G2 using Tapatalk
Wow.. i don't know where u are getting your info -- hopefully your not dreaming - !!!. I wanted to ask, would u think a fair trade / upgrade / exchange if a mytouch 4g (no slide) was given for a G2 ? And if not - how much cash should be added.
Aside from the fact of the keyboard of course...
Thanks
Definitely not, at least not as of today at 5 oclock. I just talked to a tmo rep about my phone having issues and they are sending me a G2 replacement tomorrow. I asked half joke/half serious if they could send me a mytouch and the guy laughed and basically told me they aren't in the same league. An 800 single core vs a 1.2 dual, a pretty standard basic camera vs an 8mp one with HDR built in. Yeah, it'd be nice but keep on dreaming.
Exactly there is going to be no way in hell that you would get that phone as a replacement especially since has not been released yet. Maybe in another 6 months but then g2 out of warranty by then.
Any idea what the partial upgrade price would be?
I talked to the local tmo store and after giving them the "I've been a customer since 2000, blablabla" spiel they said they might be able to work out a replacement deal once the MT4GS hits stores on the 27th. I told them I loved my G2 but that I was concerned about "all of the problems" it has been having (in quotes because mine has been solid since day 1) and that I wanted a more future-proof device (does that exist in the technology industry?).
just talk to them.. they're human beings. they have policies, and policies can be bent to make the customer happy, especially if you pay your bill on time and have a good track record with them on not losing devices, not many replacements, etc.
I talked to the loyalty department. They wouldn't give me one penny off, I've been a member for 6+ years, never missed a payment, had one warranty replacement on my G2. I mentioned "all the problems" ive been having with my G2 and soforth and they told me to eat ****.
This whole myTouch 4G slide as a G2 replacement thing has been taken out of context I believe. Don't get me wrong, I would love to get upgraded to the mt4gs but I seriously doubt that is ever gonna happen. Even though our beloved G2's have been labled 'end of life' there are still hordes of refurbished ones that asurion and tmo will use for warranty replacements rather than lose money replacing it with a next generation phone.
Edit: @Kaczman: the last line of your post made me LOL hard... thanks for that
Sent from my G2 w/ meXdroidMod PreGhostChilli
What if you have had multiple replacements and u still get a ****ty G2??
I have insurance of course
Tell them you want options? Some rep will eventually offer it to you.. i mean i use my phone for Personal, Business, and School..And dont want a ****ty G2 replacement anymore especially when they started charging 5 dollars every time you get it replaced..Might use the "I Might Go To a Different Company/Threat to Cancel"
Im so annoyed and want a Different Phone..
sweetandsour said:
What if you have had multiple replacements and u still get a ****ty G2??
I have insurance of course
Tell them you want options? Some rep will eventually offer it to you.. i mean i use my phone for Personal, Business, and School..And dont want a ****ty G2 replacement anymore especially when they started charging 5 dollars every time you get it replaced..Might use the "I Might Go To a Different Company/Threat to Cancel"
Im so annoyed and want a Different Phone..
Click to expand...
Click to collapse
I promise when you threaten to "go to a different company", they too will tell you to grab my plate and eat **** as well.
Kaczman said:
I promise when you threaten to "go to a different company", they too will tell you to grab my plate and eat **** as well.
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Click to collapse
Well i called and they offered to replace the g2 with a BrandNew Mytouch4g..
Which i took..Its an Upgrade of Some kind..(I Hope It Works Well)
But im still on the Quest of That 4g Slide..
So I ate Partial **** lol
sweetandsour said:
Well i called and they offered to replace the g2 with a BrandNew Mytouch4g..
Which i took..Its an Upgrade of Some kind..(I Hope It Works Well)
But im still on the Quest of That 4g Slide..
So I ate Partial **** lol
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Click to collapse
I would personally call that a downgrade :/ It's essentially the same hardware without a physical keyboard.... The screens could (arguably) be considered better and you have a bit more ram but tell me one time you couldn't run something on your G2 because of lack of ram because in a year with mine it has never happened.
Sent from my G2 w/ meXdroidMod PreGhostChilli
PaganAng3l said:
I would personally call that a downgrade :/ It's essentially the same hardware without a physical keyboard.... The screens could (arguably) be considered better and you have a bit more ram but tell me one time you couldn't run something on your G2 because of lack of ram because in a year with mine it has never happened.
Sent from my G2 w/ meXdroidMod PreGhostChilli
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I guess you've never tried a sense 3 rom..... on those roms my apps never remain running in the background...
master.peterm said:
I guess you've never tried a sense 3 rom..... on those roms my apps never remain running in the background...
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Click to collapse
I have ran sense 3.0 roms on my G2, and once I changed my hboot to the dz, it ran flawlessly. Sense based roms just aren't my bag though, I prefer the speed and fluidity of asop builds personally
Sent from my G2 w/ meXdroidMod PreGhostChilli
PaganAng3l said:
I would personally call that a downgrade :/ It's essentially the same hardware without a physical keyboard.... The screens could (arguably) be considered better and you have a bit more ram but tell me one time you couldn't run something on your G2 because of lack of ram because in a year with mine it has never happened.
Sent from my G2 w/ meXdroidMod PreGhostChilli
Click to expand...
Click to collapse
Not Exactly..
Main Goal Is To Get the 4gSlide..(One Step Closer You can say,Since they wont be able to offer the G2 anymore since its EOL)(They Granted Me time to Play With the Phone and can change my mind)
Id Rather Get A Brand New Mytouch4g Then a Refurbished G2(Had Many issues with the 4 replacements i have received)..
I love my G2 but Time For a Change..
Its Bittersweet
Man. My 2010 jetta, such a pos. They don't make that anymore either. I should go demand a 2011. how did this planet get full of such crap entitlement brats lately.
Sent from my Nexus S using Tapatalk
[hfm] said:
Man. My 2010 jetta, such a pos. They don't make that anymore either. I should go demand a 2011. how did this planet get full of such crap entitlement brats lately.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
get a life nerd
kingston73 said:
Definitely not, at least not as of today at 5 oclock. I just talked to a tmo rep about my phone having issues and they are sending me a G2 replacement tomorrow. I asked half joke/half serious if they could send me a mytouch and the guy laughed and basically told me they aren't in the same league. An 800 single core vs a 1.2 dual, a pretty standard basic camera vs an 8mp one with HDR built in. Yeah, it'd be nice but keep on dreaming.
Click to expand...
Click to collapse
they're still throwing around the MT3GS so I don't see that happening any time soon... Would be nice though
While I understand what you guys are doing, if you want a new phone go buy one. HTC put out a great product, don't call TMobile making up issues and making it seem like a pos just to get a free upgrade.
We all love to stick it to "the man", but grow up guys. Off contract phones are expensive, but if you are that impatient that's what they are there for.
Sent from my T-mobile G2 using Tapatalk
The Evo... I remember when I got it.. the world felt new.. the amazing camera, the blazing fast 4G, the endless apps.
Yeah, the honeymoon is over. Problems with this phone seem to be as never ending as its features. Sprint must hate this phone because of all the problems people have with it. Don't get me wrong, it's Sprint's best phone by a long-shot and was the best phone out for a while, but damn, I'm holding my second replacement Evo and I've discovered just two days after I got it that the camera app causes the phone to crash (tried searching for a solution but to no avail, maybe someone here will know how to fix it)
I'm thinking about hassling Sprint to just send me a Nexus S for my next replacement (they're total pushovers, tell them you've been with them for a decade and they'll treat you like the sage on the hill).
Would it be worth it? Anyone here had experience with both devices?
The camera is a big deal to me, so comparisons would be awesome.
tl;dr I'm pissed at my evo do I keep it or switch it for something else? Sprint phones only.
The galaxy s 2 is right around the corner...I expect it to be released within August. It already went through the FCC with a wimax chip so that means it's going to sprint. It would be stupid to get anything else right now unless you really love the Evo 3D or Motorola Photon
My wife has a nexus s and its real nice. Camera is comprobale to ours as long as your not blowing the pics way up from original size. The phone is supper fast and slim. I've been thinking about hailing sprint for one to but I'm trying to wait and see if the nexus 3 comes to sprint.
The Nexus S might be a solid choice, but as stated the GS2 is right around the corner. And further out is the new Nexus. Tempting, the SGS2 is, but many complain about Sammy and their updates. So long as CM7, and beyond, is supported I couldn't care less. But if you think you could deal with the Nexus S then why not? Especially if you'd be willing to shell out for a device when you're not due for an upgrade.
Sent from my PC36100 using XDA Premium App
Of you're having problems with the evo, try to swap it for a nexus, its a great device. That way you don't have to use your upgrade and you can wait for the prime or sgs2. Personally after using the nexus s I will likely only buy nexus devices in the future.
Sent from my Nexus S 4G using Tapatalk
Okay Heres hoping
So I have swapped EVOs 3 times now looking for a s-off bootloader. So now I have been instructed to claim insurance from an employee account tech to recieve my 4th evo. What are the odds asurion WILL infact send one that was previously S-OFF. So if I do in fact recieve one that is not S-OFF looks as if it will have SOME sort of issue so I can get a handset swap......... Oh by the way I am getting my 100 deductible waived as well WOOT heres hoping....
SGTSTEW75 said:
So I have swapped EVOs 3 times now looking for a s-off bootloader. So now I have been instructed to claim insurance from an employee account tech to recieve my 4th evo. What are the odds asurion WILL infact send one that was previously S-OFF. So if I do in fact recieve one that is not S-OFF looks as if it will have SOME sort of issue so I can get a handset swap......... Oh by the way I am getting my 100 deductible waived as well WOOT heres hoping....
Click to expand...
Click to collapse
I just got an insurance phone and it is S-ON, so good luck.
Meh, I'm keeping my evo for a while.
Right now the SGS II is almost out but then what? the galaxy and the evo can both
Send texts
make calls
get emails
use flash player
both run 2.3
both have great cameras
I'm not saying the sgs II is bad, just think the evo can live a bit more, most apps out there aren't even optimized for the dual core chips.
But I will admit there are advantages such as formfactor/screen/ SPEED! and a few other things
its like upgrading from the iphone 3g to the 3gs at this point. (I'm not ranting or being a fanboy of the evo, just stating an honest opinion)
My phone is rooted and it has the S-on
Sent from my PC36100 using XDA App
MaxCarnage said:
I just got an insurance phone and it is S-ON, so good luck.
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Click to collapse
Ok got replacement and. ............... LOCKED UP TIGHTER THAN A FROGS ASS.......
NOOOOOOOOOOOO.... PLEASE SAY IT AINT SOOOOO BRO.... LOL man why ya gotta **** on my parade..... Thx.
Hey are u rooted on that thing? Oh no...... well sit back and hold yer breath like the REST OF US......
So I got my first shift on launch day. I was so excited to get away from my Moment. I got it from best buy and got the Black tie protection. I thought I got black tie in conjunction with the sprint insurance. Less than a month later, I drop the phone in the sink and take it to BB. They send it off to their repair ctr and I'm stuck with the Moment for 3 weeks before I get a new Shift. 3 weeks is a long time to wait for a phone, so I cancel the best buy insurance (thinking I still had sprint's.)
Then less than a month later, my down volume rocker stops working and i take the phone to the sprint store. Turns out, best buy canceled the sprint insurance and so not only do they not repair/replace the phone, they take pictures of the broken solder points on the volume rocker, circle them, and show me exactly where the hardware defect is that they wont fix! So I call Assurion pissed about this and get my insurance reinstated.
A couple weeks later, I take my phone to another sprint repair center and they tell me that my phone has been added to a "Do not repair" list and that they cant do anything about it. Furious again about this situation, I call sprint and they give me some crap about how the insurance didnt start til after the phone was placed on the list, so they cant fix the phone.
So I gave up. I cancelled the insurance again and just used the phone on vibrate all the time. Well, last week, my screen shattered and I was just gonna buy a new screen and fix it and the broken solder on the motherboard at one time. they wont fix it anyway right? But then my fiance suggested that I call sprint and complain again.
Well I did, and this time told them that as soon as the Nexus Prime came out, I would be leaving sprint (to whom I have been a loyal customer since 2001) for verizon and now all of a sudden, they're apologizing for the way they treated me. The rep said that they cant fix the shift because it was on the Do-not-repair list, but he could give me a brand new Epic Touch for $30 and I was still eligible for my upgrade in January.
Moral of the story is, Buy a case for your phone.
Either way you look at it, its time for an upgrade... Go with what makes you happy pal,, best of luck to you
Sent from my PG86100 using Tapatalk
30$ for an SGS II...good job.
shift 4 lyfe. you'll miss the hw kb.
Eh I jumped to the photon and don't miss the hw keyboard and this is my first phone without a keyboard. Can't beat a et4g for 30 bucks
Sent from my MB855 using XDA App
UPDATE: so the phone arrived yesterday, I opened the box to find a samsung intercept..... I'm cancelling sprint when the nexus prime comes out.
Sent from my PG06100 using XDA App
Lmfao. Thats hilarious but still ****ty. xD
Sent by breaking the sound barrier
androiddummy said:
UPDATE: so the phone arrived yesterday, I opened the box to find a samsung intercept..... I'm cancelling sprint when the nexus prime comes out.
Sent from my PG06100 using XDA App
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Omg that hella sucks balls. They gave me that phone at bestbuy for a loaner while they tried to fix my hero. Then the refurb hero came in and it was stuck to a bad esn so they gave me a new shift. That sammy inter sucked worse then my hero ever did. I dont see any way in hell bb or sprint could send you an inny for a shift! This phone rocks way more socks. If you "paid" $30 bones for that i would raise hell worse then a nercomancer! Hope all ends and pays off for you and you took names and employee numbers!
Sent from my PG06100 using Tapatalk
androiddummy said:
Moral of the story is, don't buy extended warranties from retailers for anything because they are a huge ripoff.
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There. I fixed it for you.
androiddummy said:
UPDATE: so the phone arrived yesterday, I opened the box to find a samsung intercept..... I'm cancelling sprint when the nexus prime comes out.
Sent from my PG06100 using XDA App
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Call Sprint raise Hell, and the mention the "V" word. They hate hearing that. Seems like once you mention Verizon, it changes their attitude. Well at least that's my experience .
androiddummy said:
UPDATE: so the phone arrived yesterday, I opened the box to find a samsung intercept..... I'm cancelling sprint when the nexus prime comes out.
Sent from my PG06100 using XDA App
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Damn....I'm sorry. Call sprint, tell them you want to cancel and they"ll send you to 'rententions' (or they used to anyway, coulda changed in the past few years) and raise hell. You can prob squeeze out some major concessions if you mention verizon a few times
Sent from my PG06100 using XDA App
androiddummy said:
UPDATE: so the phone arrived yesterday, I opened the box to find a samsung intercept..... I'm cancelling sprint when the nexus prime comes out.
Sent from my PG06100 using XDA App
Click to expand...
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Well now we know why it was only $30 . sorry though thats horrible. my mother has the intercept and if she didn't need a phone i'd chunk it out the windows, skip it like a rock in the pond, and see if it would work as a speed bump for cars.
It's possibly the worst phone sprint carries "not to discourage the fun times you'll have with it"
but I would call sprint and (like everyone else said) raise hell as much as you can. hopefully you did take notes and kept track of this. and like prboy said make sure you mention Verizon that'll get em to do something.
I feel for ya, me and that phone hate each other, and even the custom roms and kernels don't help that much.