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Should I root and void my warranty? Anybody have experience getting a Unlocked phone repaired?
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I havent heard of a single person being rejected because of their bootloader being unlocked as of yet. Also swetland did say they are working with HTC to remove the warranty void.
I rooted my g1 and had a blast. But I found myself flashing roms constantly. You can never settle and there's always a new rom just around the corner. It was fun for several months but I got burned out finally and it was a relief when I got a mytouch. I kept it stock and was really happy with it. I don't plan on rooting the nexus. I think android is an awesome system the way it is, and I enjoy waiting for ota's now. I can tether, get MT apps. For me rooting just doesn't add a lot to my personal experience. This phone flies even without properly utilizing its ram. Although after all of the heartbreak from anticipating countless sense ui Roms on the g1 that were never completely usable I admit Im curious about sense on the nexus. But android 2.1 is the best ui on a mobile device in my opinion. We'll see if that changes with iPhone 4g. Incidentally, I love the competition between the IPhone and android. The consumers are the real winners!
+1 I'm keeping it stock & enjoying this great ui for now! What tether r u using...pdanet?
I am keeping the stock rom too....
At least it is not sluggish like all previous htc phones stock rom
don't intend to root it unless i got really bored of the stock rom.
Initially wanted to root to tether, now i am relying on Pdanet...
Does anyone knows if rooting will allow faster tether?
I'm using pdanet and loving it. Couldn't have possibly been any easier to set up
PDANet is very cool & easy to use! Only issue is after 14 days, you can't access https sites (only if you buy their app)!
galaxys said:
PDANet is very cool & easy to use! Only issue is after 14 days, you can't access https sites (only if you buy their app)!
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Wow my friend mentioned something like that but i didnt believe him. If its under $15 I guess I'm buying it.
DMaverick50 said:
Wow my friend mentioned something like that but i didnt believe him. If its under $15 I guess I'm buying it.
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2X that...Purchase full version ($29). Still worth it if u do a lot of teathering & don't want to root yet.
Now that's all nice and dandy keeping it stock - for those who can. But what about those of us who have to root the damn thing?..
I ordered an N1, and I would have gladly kept it stock, at least initially, to keep the warranty. However, since google are lazy or just plain don't give a damn, there are no hebrew fonts installed by default; so in order to read SMS's being sent to me, not to mention hebrew webpages, I must root the phone right from the start. Now it is simply unfair that I'll void my warranty just to get my language showing... So if indeed the warranty void would be removed, it would just make my year
jay_zhead said:
Now that's all nice and dandy keeping it stock - for those who can. But what about those of us who have to root the damn thing?..
I ordered an N1, and I would have gladly kept it stock, at least initially, to keep the warranty. However, since google are lazy or just plain don't give a damn, there are no hebrew fonts installed by default; so in order to read SMS's being sent to me, not to mention hebrew webpages, I must root the phone right from the start. Now it is simply unfair that I'll void my warranty just to get my language showing... So if indeed the warranty void would be removed, it would just make my year
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That's a bummer. With my g1 I could just unroot whenever I needed to send it in for warranty replacement. Is that not possible with the nexus?
DMaverick50 said:
That's a bummer. With my g1 I could just unroot whenever I needed to send it in for warranty replacement. Is that not possible with the nexus?
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not yet. the current root method is a manufacturer provided entry that also automatically invalidates the warranty (barring absolutely non-questionable hardware defects, like dust under the screen or dead pixels or something)
Actually, its perfectly possible to unroot the device and restore the software to stock.
However, in order to root in the first place, you have to Unlock the Bootloader and THAT is the sticking point, as its a one way, once only thing that cannot be reversed. It leaves a little unlocked padlock on your boot screen that also cannot be changed.
Dayz xx
Its also worth weighing up how long your warranty lasts for before rooting in the EU its 2 years (see link below) which is a fairly long warranty. So I suppose until we can relock the bootloader, unlocking depends on how much you value your warranty.
http://www.google.com/support/android/bin/answer.py?hl=en&answer=166519
Hello!
Just got my Epic 4G a few days ago and I'm already itching to root it, but I'm paranoid about the warranty. Sprint rep told me that they were anal about it and it would void it.
I used to have a Nexus One with T-Mobile and I was flashing new ROMs and kernels almost every day. I've always been a 'nerd' so I know what it all means and how to do it... but there's that lingering warranty in my mind. I was worried about it at first on my Nexus One, but eventually rooted and unlocked the bootloader even though I knew it meant the warranty went byebye.
Can someone offer me some piece of mind? Are these things easy to un-root? Is there any way that a Sprint tech could find out if it was ever rooted should I ever need to take advantage of the warranty?
I'll be honest with you, I'm not sure if it's worth it. I am not going to flash custom ROMs (yes, I miss FroYo, but I'm content)... the only reason I'm interested in rooting is for things like AdFree, Juice Defender, and removing stock apps.
Thoughts?
99% of Sprint reps not only could never tell your phones been rooted without seeing a different boot screen, but don't even know what root is.
Ryjabo said:
Hello!
Just got my Epic 4G a few days ago and I'm already itching to root it, but I'm paranoid about the warranty. Sprint rep told me that they were anal about it and it would void it.
I used to have a Nexus One with T-Mobile and I was flashing new ROMs and kernels almost every day. I've always been a 'nerd' so I know what it all means and how to do it... but there's that lingering warranty in my mind. I was worried about it at first on my Nexus One, but eventually rooted and unlocked the bootloader even though I knew it meant the warranty went byebye.
Can someone offer me some piece of mind? Are these things easy to un-root? Is there any way that a Sprint tech could find out if it was ever rooted should I ever need to take advantage of the warranty?
I'll be honest with you, I'm not sure if it's worth it. I am not going to flash custom ROMs (yes, I miss FroYo, but I'm content)... the only reason I'm interested in rooting is for things like AdFree, Juice Defender, and removing stock apps.
Thoughts?
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Nothing to worry about... If you have to take your phone back to the store just Odin back to stock and problem solve. Everything is on the Wiki.
063_XOBX said:
99% of Sprint reps not only could never tell your phones been rooted without seeing a different boot screen, but don't even know what root is.
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exactly! I took my epic in back in November to complain about battery management issue I was having and to swap out for a new one. I told the rep what a bummer it was that I had to re-install all my apps and he said
"naw man, you can just save everything on your sd card no problem. that's what its there for!"
to which I replied, "only on froyo, and only if you install the leaked dk28 build"
rep:
Yeah they don't even know.if a phone is rooted or not. Besides just like people aid previously just use Odin and it.flashes it.back to stock. Its a lifesaver sometimes.
Sent from my Evo Killer!!!
Some older phones used to have flash counters, and I don't know if the epic has one. Typically they are buried deep in inaccessible areas and I doubt that any sprint store would have the wherewithal to get at it. I'm sure that Samsung could probably tell, but when Sprint sends them back they just throw them in a big box. The point of accountability is at the store where you exchange for another one. So either odin back to stock or short out the hardware and sprint will be none the wiser.
Sent from my SPH-D700 using Tapatalk
Top Nurse said:
Some older phones used to have flash counters, and I don't know if the epic has one. Typically they are buried deep in inaccessible areas and I doubt that any sprint store would have the wherewithal to get at it. I'm sure that Samsung could probably tell, but when Sprint sends them back they just throw them in a big box. The point of accountability is at the store where you exchange for another one. So either odin back to stock or short out the hardware and sprint will be none the wiser.
Sent from my SPH-D700 using Tapatalk
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Yeah, there is actually a code that you can bring up to see if the phone is a refurb'd or not. I did that on mine and it was definately new.
Thanks for all the replies.
Rooted today using this: http://forum.xda-developers.com/showthread.php?t=808103
No problems.
Now if only there was a Gingerbread ROM...
Ryjabo said:
Now if only there was a Gingerbread ROM...
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Don't even start
Darkk69 said:
Yeah, there is actually a code that you can bring up to see if the phone is a refurb'd or not. I did that on mine and it was definately new.
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I did too and with the code check it shows new but hey do you believe that I don't cuz if we can make the phone looks unrooted with Odin they can make their own phone to appear as brand new.
dito33
Sent from my SPH-D700 using XDA App
Does anyone know if the Sprint froyo upgrade via OTA will hit folks who upgraded in December to DK28?
If not, what should one do to get the OTA update? Or will there be a update.zip with a similar upgrade process used to get to DK28?
Thanks in advance.
Search around in the future, but the chances are slim. Just hold out until a rooted flashable update.zip is released on here (XDA). It will be a matter of a day or two, or maybe only hours considering how quickly it was up for DK28.
No, you will have to be on a 2.1 ROM (preferably DI18) to get the OTA
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
gTen said:
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
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Do they void your warranty, or give you a ghetto pass on that one...?
"Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin.."
is this at any sprint store? or what's the story on this?
ungovernable1977 said:
Do they void your warranty, or give you a ghetto pass on that one...?
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I remember reading a thread on SDX a few months ago posted by a member who worked for Sprint. Basically it stated that Sprint had no written policy about rooting or custom ROMs. I will search for it and post a link when I find it.
I dont think they would do a downgrade service, I think the policy is if for any reason, like something not working, they first Odin to DI18, then fix? But they supposedly voided warranties for that... i think theres a gray area... but dont just take it there to be reverted... Odin is easier than rooting.... just read.
nikcybag said:
"Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin.."
is this at any sprint store? or what's the story on this?
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Many Sprint stores don't have the capability to revert your phone. It probably has to be a repair store.
gTen said:
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
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Can you verify this claim? I don't know Sprint's official policy on bringing a leaked os to them. Logic would suggest that your warranty is immediately void if you present them with a phone that is clearly rooted and flashed with a leaked os, asking them to hook you up with the official os. Personally, I wouldn't think for one second about bringing my phone to a Sprint store without flashing a stock os beforehand.
mattallica76 said:
I remember reading a thread on SDX a few months ago posted by a member who worked for Sprint. Basically it stated that Sprint had no written policy about rooting or custom ROMs. I will search for it and post a link when I find it.
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Basically what it said was if anyone brings their phone in for a repair and it is running dk28 was to repair it like normal but flash it to di18 before giving it back to the customer, and no it wouldn't affect warranty. But that was just pertaining to stock dk28, now if you are running a custom rom based off of dk 28 or di18 for that matter then I'm pretty sure it voids your warranty
Sent from my SPH-D700 using XDA App
Sh0wNuF said:
Basically what it said was if anyone brings their phone in for a repair and it is running dk28 was to repair it like normal but flash it to di18 before giving it back to the customer, and no it wouldn't affect warranty. But that was just pertaining to stock dk28, now if you are running a custom rom based off of dk 28 or di18 for that matter then I'm pretty sure it voids your warranty
Sent from my SPH-D700 using XDA App
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No, that's not what I'm talking about. I'm saying that at the time of the post I read on SDX, Sprint had NO official policy on rooting and custom ROMs(according to the company memo in the post). So they can't flag your account or void your warranty.
cops arent supposed to pinprick your ID to signify a 'troublemaker', but they did for years. Just use Odin... read, read, read... and none of this will be relevant.
I have TEP, and on my first epic, it developed a line of pixels across the bottom side (in landscape) of magenta pixels... bright as hell. A tech told me it was cosmetic, and would cost 35 bux... nowhere in the policy does it say anything about ANY cost with TEP other than the insurance deductable, I said WTF, went to another store, they ordered me a replacement right away... Just because theres no clear policy, does not mean they cant be a **** and tell you to walk... so I wouldn't chance it. Plus, if a bunch of people with DK28 phones came in they would get sick of it real fast. It does make sense though if you did that update.zip, the original, that they kind of should give you a pass, as nothing is hacked, and it came from google, you could just say you read an article with a link to download it. XDA what? SDX who??? Still... just use Odin. If Sprint is being soft on policy about DK28, save it for those who have no other recourse... dont ruin it...
Besides, OTHER than the AMAZING sprint techs on here, a lot of those people are clowns, I would trust Odin over them any day. Especially as Epic for example, their jobs are becoming easier and easier... less real repair, more modular replacement... lowering the bar for the gig... Maybe if they told me their XDA screen name, I would trust em...
ungovernable1977 said:
I have TEP, and on my first epic, it developed a line of pixels across the bottom side (in landscape) of magenta pixels... bright as hell. A tech told me it was cosmetic, and would cost 35 bux... nowhere in the policy does it say anything about ANY cost with TEP other than the insurance deductable, I said WTF, went to another store, they ordered me a replacement right away... Just because theres no clear policy, does not mean they cant be a **** and tell you to walk... so I wouldn't chance it. Plus, if a bunch of people with DK28 phones came in they would get sick of it real fast. It does make sense though if you did that update.zip, the original, that they kind of should give you a pass, as nothing is hacked, and it came from google, you could just say you read an article with a link to download it. XDA what? SDX who??? Still... just use Odin. If Sprint is being soft on policy about DK28, save it for those who have no other recourse... dont ruin it...
Besides, OTHER than the AMAZING sprint techs on here, a lot of those people are clowns, I would trust Odin over them any day. Especially as Epic for example, their jobs are becoming easier and easier... less real repair, more modular replacement... lowering the bar for the gig... Maybe if they told me their XDA screen name, I would trust em...
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Only one problem with using Odin to revert to 2.1: every time I do it, the accelerometer gets thrown out of whack and does not auto-rotate. This is an easy fix, although only if you are rooted. So you would have to Odin to stock, root, fix the screen rotation problem, and then un-root to receive the OTA update? Probably easier to just wait for the zip.
Or maybe the DI18 .tar I am using is messed up??
OK, if you can deal w/o the autorotate for a little bit, do it then update, as the update will wipe any settings you will make anyways. Sounds a lot like you should just wait for the special update.zip on XDA, then go from there.... would be a lot easier if you have to have a functional autorotate between Sun 11:59 PM and Noon the next day... because id bet by then, you will either have the download and be on Froyo, or it will be up here... do whatever is easiest for you. Im only going to DI18 if as soon as it gets on here, it gets rooted, EXT4'd, etc... too much... as long as theres a stock, with root only, version, I would like to try it... Im not sure I need deodexing, is that just for the themes that go over roms, or if its baked in than can it be odexed??? Just seen conflicting opinions on what to do. I really love the R&D done on here, and my phone has EXT4, but I would like to TRY the OG before it gets modified... just to see how stable it really is.... will effect how I feel about the delay a lot I think... If they put out a near 100% solid ROM (GPS fixed as stated, accelerometers, BT, any other actual function...). Still want a free USB>HDMI cable... John??? Ill blame sprint for everything....?
ungovernable1977 said:
OK, if you can deal w/o the autorotate for a little bit, do it then update, as the update will wipe any settings you will make anyways. Sounds a lot like you should just wait for the special update.zip on XDA, then go from there.... would be a lot easier if you have to have a functional autorotate between Sun 11:59 PM and Noon the next day... because id bet by then, you will either have the download and be on Froyo, or it will be up here... do whatever is easiest for you.
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Good point. I have already reverted back to DI18 (as of last night) and rooted and fixed the rotate problem. I gotta say, dk28 was cool, but eclair absolutely flies on the epic...I forgot how fast it was (hoping and assuming the same will be true for eb13). I did this because I read somewhere that stock, rooted epics would be eligible for the OTA update, but now I'm not so sure. As you said, there is so much conflicting information out there!
But when all is said and done, I will probably just Odin again on Sunday night and wait and see what happens, both here and OTA. Waiting for devs to do their thing is probably the easiest, most pain free way of doing this.
yeah, as long as theres an untouched, well maybe just rooted version... as stated in another thread, may be a good idea to see what stock really looks like before the Devs break out the scalpels.
djbacon06 said:
Good point. I have already reverted back to DI18 (as of last night) and rooted and fixed the rotate problem. I gotta say, dk28 was cool, but eclair absolutely flies on the epic...I forgot how fast it was (hoping and assuming the same will be true for eb13). I did this because I read somewhere that stock, rooted epics would be eligible for the OTA update, but now I'm not so sure. As you said, there is so much conflicting information out there!
But when all is said and done, I will probably just Odin again on Sunday night and wait and see what happens, both here and OTA. Waiting for devs to do their thing is probably the easiest, most pain free way of doing this.
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Stock rooted dg27 epics received the di07 and di18 ota without a problem, but they lost root after the fact. Not really an issue though.
Sent from an Epic I haven't bricked yet.
mattallica76 said:
No, that's not what I'm talking about. I'm saying that at the time of the post I read on SDX, Sprint had NO official policy on rooting and custom ROMs(according to the company memo in the post). So they can't flag your account or void your warranty.
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I can corroborate this.
I've taken my epic (running Bonsai) in to the Sprint repair store because the touch screen stopped responding accurately, they replaced the screen and gave me the phone back with all my data and ROM intact. Never even mentioned it...
I work in a large company. We have 40 Wildfires (long story).
I want to build up what we want to have on one phone.. then image it and push to the rest..
Any ideas????
insanemal said:
I work in a large company. We have 40 Wildfires (long story).
I want to build up what we want to have on one phone.. then image it and push to the rest..
Any ideas????
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Default or cm7
Sent from my HTC Desire using Tapatalk
Not sure yet. Both if possible. I would like to run CM7 but im not sure the warrenty will cover it.. at least if it was a modded stock rom they would have less case to clam we did something horrible to it. But if I have to have a custom rom I would want to keep the stock boot animations.
Your warranty will be lost in case you flash CM or any custom modded stock ROM.
Yeah probably,
But this is not the point.. I need to customise 40 of them...
If I can't use a modded stock rom, I don't care.. I just have no idea of the easyest way to get this done.
Build the ROM to your liking on on one phone, take a Nandroid backup of that, and provide that to the 40 other phones, and restore from it. It should work. I can't think of any method to 'Push' it yet.
Warranty should not be an issue. RUUs are always there if you mess something up. My screen got messed up, and with an RUU I made it completely factory (including the HBOOT - it replaces it) and gave it to HTC service, and they are replacing it under warranty now.
nhnt11 said:
Warranty should not be an issue. RUUs are always there if you mess something up. My screen got messed up, and with an RUU I made it completely factory (including the HBOOT - it replaces it) and gave it to HTC service, and they are replacing it under warranty now.
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I hope they don't give it back to you with factory updated 2.2.1. This sort of thing happened to many around here.
Anyhow, I was only suggesting that because the OP seems to want his phones for business purposes, and, I thought, for such situations, warranty and productivity is the most important factor, and, terms like modding and customization take a back seat.
3xeno said:
I hope they don't give it back to you with factory updated 2.2.1. This sort of thing happened to many around here.
Anyhow, I was only suggesting that because the OP seems to want his phones for business purposes, and, I thought, for such situations, warranty and productivity is the most important factor, and, terms like modding and customization take a back seat.
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I told the guy 3 times not to touch the software, and he assured me he won't lol.
Me: Will you update the software or anything?
Him: No problem. We'll do it for you if you want.
Me: I DON'T WANT IT OMG.
Him: Sure we won't update then.
They seem to know about root and stuff
I agree though, if it's for business then CM7 doesn't really seem appropriate, although it would make my respect for the business ++
nhnt11 said:
I told the guy 3 times not to touch the software, and he assured me he won't lol.
Me: Will you update the software or anything?
Him: No problem. We'll do it for you if you want.
Me: I DON'T WANT IT OMG.
Him: Sure we won't update then.
They seem to know about root and stuff
I agree though, if it's for business then CM7 doesn't really seem appropriate, although it would make my respect for the business ++
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But they are giving you a new device ? Than it will have the updated Hboot lol ! Yeah offcourse they know, that's why they updated hboot!
h4oxer said:
But they are giving you a new device ? Than it will have the updated Hboot lol ! Yeah offcourse they know, that's why they updated hboot!
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no only replace screen.
i meant the service center guys know about it. not HTC lol.
3xeno said:
Build the ROM to your liking on on one phone, take a Nandroid backup of that, and provide that to the 40 other phones, and restore from it. It should work. I can't think of any method to 'Push' it yet.
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Cool, I didn't realise a Nandroid could be restored to other phones.
Also we got lucky, they are running HBOOT 0.80.0008
Seems the OTA updates didn't apply. So the hard part will be rooting them all... wow.. so slow.. I will prolly use CM7 as a base.. But I'm not sure.. I need a way to Have GMAIL but not Market. Can I add the GAPP's pack and then remove the market.apk? Also we want NONE of the stock 'bigpuddle' crap on the phones as the users only have small data allowances. Hmmm Also the GAPPS' pack is it gmail maps and Market? Because we are only 50/50 on having email on the phones.. if it is.. I might just leave it out all together.
Around yesterday, after I got off work, I noticed my touch screen was acting a bit abnormally. The whole right side of my screen stopped working, everything in the column directly above the search button (even the search button itself) doesn't work.
I made a quick video with my webcam showing a touch tester app. My hands got in the way for part of it, but hopefully it's enough to show the problem I'm having.
To anyone who sees it, what do you think? easy fix? need a replacement? has anyone had this issue with their shift, or any other phone in the past? I'm hoping it's as simple as something coming loose on the inside, or the touch screen needing a recalibration.
I plan on stopping by the Sprint store today after I get off work today. Hopefully they play nice with the fact that I'm running CM7, though they shouldn't pay any attention to that.
Well from the Video it seems as though it might be a hardware issue. But I've been wrong before. I would try flashing a different Rom to see if the issue persits. As for the taking it into a Sprint store while running CM7, I wouldn't. Not unless you know the people very well. They might try and blame the issue on you rooting the phone. And or flashing a cstom Rom. You can try and recalibrate the screen by going into Menu-Settings
TEAM MiK
Mik Roms Since 3/13/11
You really should RUU before you take it back. There's a good chance they may notice and say that since you rooted you've gotta deal directly with HTC.
EDIT: Yeah, what quick typing Prboy said
I try
TEAM MiK
Mik Roms Since 3/13/11
Alright, thanks for the advice. I'll be sure to flash back to stock, just as long as they don't try to make me update saying it's "the root of the problem"
toastyc12 said:
Alright, thanks for the advice. I'll be sure to flash back to stock, just as long as they don't try to make me update saying it's "the root of the problem"
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they would only say that if you run the RUU for froyo but why would you do that when we have a RUU for gingerbread
What would an RUU be? I'm not familiar with the term.
Doesn't the gingerbread update lock me out of using any custom Roms?
toastyc12 said:
What would an RUU be? I'm not familiar with the term.
Doesn't the gingerbread update lock me out of using any custom Roms?
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Click to collapse
It resets your phone to factory lock, all locked and everything. And the gingerbread update has been cracked. Just gotta downgrade to 2.2 and then s-off and flash a 2.3 ROM. Even the stock rooted 2.3 if you want.
Well, they determined the phone had moisture inside of it, so I'm out of a fix from them. There's bound to be moisture, living in Washington and all. >_>
I can't justify paying $100 to replace a phone that's almost a year old, I'd rather hold out for something newer, ...if only Sprint would get a phone at Droid 3 quality!
I guess I could take a look at the problem myself.
Goi back and argue with them. You've got nothing to loose, unless you really did drop it in water. They tried to pull the same crap on someone I know with an EVO4G. We just say there and said prove it. After about an 20 minutes of arguing back and forth they finally said "replace it this time without charge" . But just to be clear his screen was defective. He hadn't dropped it in water or anything. I say go back and argue eith them. Or even try a couple of differnet stores.
I agree with the above poster
"Moisture" is just a bs excuse. Don't let them push you around. I was having touch screen issues too, and I took it to the Sprint Store. They ended up "giving me" a refurbished Shift for $35.