Email bug in SGS2 - no attachments - Galaxy S II General

Hello,
Did You know, how to resolve problem like that:
when i receive an e-mail with attachment files, i can't do anything with that.
Standard email client in SGS2, in email did't see this attachment files.
When i make, answer or reply...i can see this files in attachment in edition mode.
What can i do to see this file in my inbox in email which i read.
I see on list, that there is a attachment, but when i open the email, there is no attached docs.
What should i do? What is the best way to resolve problem...
Best regards,
Krzysiek

When you open the mail (the one which actually does have an attachment)
wait for few moments.. depending upon the connection speed and size of attachment
it will take some time if attachment is big and connection slow
just below the subject line...
there will be a clip sign and the number of attachments... on the right of it will be a down arrow.
click the down arrow to expand it and show all the attacments..
each attachment will have a floppy disk sing on its right
you can click it and download attachment
if you wish to forward the mail with attachment you can forward as is...
but if you reply..the attachment doesnt gets attached automatically (makes sense)
in order to reply the sender with the original attachment you need to download /save the attachment on the phone...then attach it back on the reply mail.
it works for me in the standard email client

Thats correct....
Also i think they should include a Reply to all. When you recieve and email with some recipients you can only do a reply to the main person unless you do a copy/ paste.

honestly, i use the Yahoo & Gmail client for my primary mails..checking/replying/sending
The default email client is used for other secondary mails... and only to check mails... sending/replying if required is from MS Outlook
This standard email client in SGS2 is not upto the mark i must say

The problem could be a couple of things. Most likely is in the settings and each email download limit.
Is it a POP/IMAP/Exchange account?

Yes. it's the pop3 account. But now these are old mails, which was downloaded few weeks ago. When email come, i can see attachment, but now, when i open really old mail with attach, i can't see it...

woodstock_ahem said:
When you open the mail (the one which actually does have an attachment)
wait for few moments.. depending upon the connection speed and size of attachment
it will take some time if attachment is big and connection slow
just below the subject line...
there will be a clip sign and the number of attachments... on the right of it will be a down arrow.
click the down arrow to expand it and show all the attacments..
each attachment will have a floppy disk sing on its right
you can click it and download attachment
if you wish to forward the mail with attachment you can forward as is...
but if you reply..the attachment doesnt gets attached automatically (makes sense)
in order to reply the sender with the original attachment you need to download /save the attachment on the phone...then attach it back on the reply mail.
it works for me in the standard email client
Click to expand...
Click to collapse
I cant see this arrow on the right you are talking about. Its just the clip sign and when i press or hold it nothing happens. Can you be more specific ?
10x in advance.

Related

Newbie question....

Hey. I'm a new owner of a tytn, and everything has been going great with the learning curve. his forum sure has helped! But right now, I have a question that i cross posted in another forum in the hopes that someone can help me....
I wanted to download an attachment or two I sent myself on gmail. I connected to the gmail account via their web interface, and one was a cab file, and one was a zip file. I can see the e-mail fine, and the attchment appears as a link. However, when I right click on the attachment, I do not get the option to download the attachment. It gives me the menu-
select all text
back
refresh page
favorites
add to favorites
full screen
If I click on anything on a webpage, it gives me the option to save that thing. In fact, if I right click on the paperclip indicating that attachment instead of the link, it gives me the option of saving the picture of the paperclip.
Any ideas? is it a limitation of Gmail? Will I need to get push e-mail to be able to get attachments effectively? Or perhaps really use the e-mail functions instead of web based e-mail?
don't know about google but I can download attachments from yahoo mail or hotmail (standard and mobile versions) just fine, could be a google limitation but I believe you can download attachments from google using a third party program like flexmail.
for the record, I got an answer on HoFo... and I quote:
"neo, he's not using Mobile Outlook, he seems to be using Mobile IE to do it.
Blue Puma - what you need to do is enter in the HTML version of Google into the address bar. Go to Gmail on your desktop and click HTML and then email yourself that link. That should work.
Actually, to avoid confusion, here's a link that might work:
http://mail.google.com/mail/h/m6bqty081ipc/?"
it worked like clockwork.

Attachments not downloading

I am having an intermittent problem with email attachments not downlaoding and it is totally confusing me. I have my settings so that all emails and all attachments of any size can download and some of the time this is fine but other times (like this morning) the emails will download but the attachments wont download when I prompt for them to come too. It is the same problem whether using wifi or gprs/3g as my settings are identical anyway.
Has anyone got any ideas. I am fairly certain that the attachments that wont open are ones that are large. It seems that the device is forcing emails to be attachments that weren't attachments in the first place. For example when I opened an email this morning it was blank with an attachment but when I checked my laptop and went for the same email it was a text email with an excel file attached. I didn't know what was contained in the email at all though because Ihad only been faced with an attachment that wouldn't download and it was work so luckily I was still at home.
Has anyone any ideas. I am computer and MDA literate but when it comes to registry tweaks and cooking ROMS forget it - not my thing
help
Has no one any ideas on this one - it must be something simple surely.
I have the same problem with me HTC, on both wifi-gprs each time I click on the attachment to email. It reads "Attachment will download next time you connect" I can't work that out
I dont know...but maybe it could be related to memory...
If you are having this problem with "large" files or emails maybe they do not download becase there is not enought free memory for the file in your device...
Have you set the PPC to save attachments to sotrage card or they store in main memory??
has this happened when you have a lot of mails in your inbox or with very few??
I'm just guessing here but it could be a chance...
Regards;

HELP!!! why hd2 email can't see jpg format?

HELP!!! Why HD2 Email can't see jpg format..?
tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
Sorry but your question does not make sense. The HD2, like nearly all cameras, takes photos using the .jpg format and they work (as do other jpegs from other devices too, perfectly well. If you can see the photos that you have taken then you are looking at .jpg files in the built-in HTC album app.
Could you please explain more clearly what problem you have and you will get responses from others too I am sure.
tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
I regularly receive emails with jpeg attachments, and I view them without any problems.
What's your problem? Explain more and we can help
mines the same, just shows the red x in the corner of the box,
i think it must be somthing to do with security settings?
perhaps the original question is why the HD Sense email preview can't see html emails?
I get emails from dilbert.com that are html, when viewed in htc sense preview they are funny symbols, then when I click on the mail it goes into windows mail client and then I have to click to allow internet pictures. Perhaps this is what the original post was about?
P.S. any suggestions to make this easier for me would be good, like getting the mail client to remember the show internet pictures would be good.
You may have set e-mail with google sync (direct push) And I think that there is a problem with attachments. Despite google snyc I do not go (. Jpg, pdf, but example. Doc comes normally)
If we set the standard through the adoption of e-mail account with attachments is no problem
And so I think that google sync using a scheme that does not support a lot of attachments: (
Anyone knows solution to this problem?
IMAP email not downloading JPGs
I am having a very similar issue. I receive email via IMAP from a netaddress.com account. JPG attachment are simply not downloaded. they do not show, not even a placeholder in the message. I have set the phone to download full messages with all attachments - but no hint that a JPG is a attached to the message.
Any ideas?
Microsoft set the security on the Outlook client to not download embeded images in HTML mail.
Just open the mail up and click the download internet pictures option at the top of the mail and the images will be downloaded, and before you ask there is no-way (we have found) to disable this feature.
I have the same problem...
Both with google and imap, when I get mails with attachments I see the attachments, can click on them to download them, but then when clicking to open them I get a message saying "Unable to display document", even with simple JPGs. No way to open any image from the mail client, which is highly annoying. Anyone got an idea?
Embedded images don't work with google as mentioned, but they're fine on IMAP.
Similar problem
On my TP2 I have similar problem. In addition, when I save JPG attachment from message downloaded by IMAP account, it has zero size (0 b). Other attachments (e.g. BMP) are OK.
I have it too but it has to do something with Coreplayer of TCPMC (whatever it is called)
Coreplayer takes over all media systems when you install it. Normally i went to options and unchecked the JPEG box. But now even that does not help anymore.
So basiclly you have to change it somewhere in the options in your phone I just do not know where.
HELP!!! can't see jpg format from email attachment
On my HTC Touch HD I have the same problem.
On my IMAP account I can see a message with attachments. If they are jpg file type, after I mark and download them, they have zero size (0 b).
Other attachments (e.g. ZIP, CAB, etc) are OK.
Can anybody help us to solve this situation?

sending email with attachment

hi guys,
I sent an email with attachment from my comp to hd2
the email came in without the, attachment.
email setting in my hd2
I set attachment to be save in storage card..is this why
but when I look thru my storage I only get .ATT files
any advice will be appreciated
kelvinchewsg said:
hi guys,
I sent an email with attachment from my comp to hd2
the email came in without the, attachment.
email setting in my hd2
I set attachment to be save in storage card..is this why
but when I look thru my storage I only get .ATT files
any advice will be appreciated
Click to expand...
Click to collapse
First off, when you get an attachment it is stored as a .ATT file, as you said, but you don't access it from there. You access it from the email. Open the email and at the top, in the header info, you should have a link to the attachment. If you click it, it downloads it, but that must have already happened since you've got the .ATT file. Click and hold the attachment to get a "save as" option. Just save it somewhere sensible, with a sensible name.
I'm obviously assuming that the .ATT file you mention is the one from the email you're talking about. If it's not, then we've got to start asking questions. Which email account did you use? What kind of attachment was it?
hey john,
thanks for replying
on my hd2 email inbox there are no attachment link for me to click save as.
on my comp, I'm using outlook 2007 to send an excel files..
what could be wrong.. i do recieve the attachment on my other phone so could it be excel 2007 files are save as .xlsx thats why its not showing any link? my other phone is the big Iph
kelvinchewsg said:
hey john,
thanks for replying
Click to expand...
Click to collapse
You're welcome mate
What you're saying is right - it should be showing without you having to do anything.
What email provider are you using?
bro john
im using a pop3 account..anyone tried email with attachment and have the same issue?
any reply?

Hotmail / Live - Attachment too big 2MB

Hi Guys, sorry to start a new thread, I have searched lots for this one, but no one seams to have the same issue.
My Hotmail and messenger is set up fine I get all the emails I want, but when I try to download an attachment (regardless of connection type) it says “This file is too big”
I have tried various files from 1MB – 3MB and all get the same response. For example a 2MB power point presentation attached to a standard email receives this message.
Any help appreciated
I have the same problem and I tried as well to ask here for a solution but nobody answered. So I have one solution for you - either set up your hotmail account via pop3 (then you will have no problem with attachment size but forget push email technology - you have to set the time limit how often will the device try to send/receive) or stay with default hotmail setup with push email (get message when it arrives) and forget about bigger attachments. Btw. with pop3 there is (I guess) some difference in synchronization. With default setup your mailbox is always the same on the phone and on the server.
Heya!
I'm having the same problem. Someone must have figured out what to do right? :-D
/Rockstarmellon
Same problem here
anyone to assist?
go to startup, e-mail
menu then
you go to option,
Tap an account to change setting will appear.
just hold the account you want to change for 2 sec then release, u will see
edit account setup
send/receive schedule
download size setting
u can set to download entire message.
I don’t think so can b'cos I think hotmail is difference ..
-When I press more then 2 second .. I get ... gray option.. refer attachment ...
is difference from Yahoo mail...

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