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Just picked up a Snap. (Euro model)
The top row keys (menu keys, home, back, etc..) make a funny sound when I click them. They feel very "wrong". It sounds like it makes a click before I actually push it all the way in. So there is a sorta plastic-y double-click sound.
I rushed back to the store and the guy opened another box to compare and that was making the same noise too. He suggested it's new and will break in with time. (The display model was good but it has been "broken in" by a lot of customers.)
(QWERTY part of keyboard is fine.)
I'm inclined to think BOTH phones had a problem and it makes me feel uncomfortable.
I had a similar experience with a laptop's touchpad button once and it got worse over time. So this is why I'm pessimistic.
Has anyone else had this problem/issue?
here i'm. same problem on my italian htc snap.
is there something that can we do to fix this problem?
Well it's good to know.... but also sad news because apparently HTC screwed up something.
After using mine for 24 hours the problem was worsening so I just returned it to the store.
I don't know how old is yours (and if it's getting better or worse), maybe you can also return it?
I didn't get another one because frankly I was not awed by the Snap.
Coming from an Excalibur (S620) and based on specs I was expecting to be blown away by the performance of Snap.
But with 3VOLUTION's latest 6.5 ROM on my trusty (and beaten) Excalibur I could not see any improvement. (minus, of course, 3G and GPS)
Maybe I will buy another Snap in the future but going to wait until this hardware issue gets acknowledged/fixed.
PS. It is important to point out, the phone they had on display -abused by a lot of people- was PERFECT. Strange.
@an.ghezzi - please let me know the age of your phone and how this issue develops over time.
i've bought the snap just a week ago and the problem is always here.
not worse, not better. let's wait, maybe someone can tell us what's wrong.
: )
PS. the "funny sound" came only from the "call" and "home" buttons. the others sounds ok...
Just an update.
I picked up a second Snap a couple of weeks ago. Tried the keys in the store and they were not perfect but almost.
Lately I'm getting pissed off with them again. They are just as bad as the first one was. And I know this is a minor problem - probably not even a problem for most people - but I get so frustrated by it. This damn thing feels so cheap. Cheap crap plastic. My Excalibur is 3 years old but still rocking stronger.
I'm not happy.
Same with me. I have a T-Mobile Dash 3G and was wondering why this was happening. It's happening on my left softkey button and home button. I'm gonna take it back to T-Mobile on Tuesday.
Yeah I'm very pissed about this. This new phone (second one, after returning first) is just sitting in my drawer and I'm back on my Excalibur. Squeaky cheap plastic is my pet peeve.
Unfortunately I'm through the 14 days return so I'm stuck with it.
I have one of the first HTC Dash 3G's, got it from Customer service before they were even available for sale online or stores, I have no problems with the buttons what-so-ever, no clicking, just smooth presses. I wonder if there was a shoddy batch that went through to some areas.
Try some rubbing alcohol
On my Ozone, I've noticed a bit of trouble with a few of the keys on the top row feeling spongy. I used a alcohol wipe to kind of loosen up the keys which worked great. I also had noticed the battery cover recently started creaking, so I tore a business card in half and placed it over the battery, which tightened that right up.
same problem here!
Now i know why there are less stocks of snap in asia! i have the same soft key problem, even after one to one exchange! am really disappointed with htc on this, not sure how many others have this problem and if there is anything we can do to fix this? maybe even take it apart??? arghhh...
I ended up selling my second Snap too.
Besides the sticky keys I just did not like it :-/
ookba's custom ROM made it a lot nicer but I just could not get used to the device. Yes the keyboard looks great but the overall design is odd (screen too small compared to the whole unit), it just did not feel balanced.
I have a bad feeling about the fate of the "standard" WinMo (non-touch) edition. The new professional devices are getting nicer. They need to get a new finger friendly OS and a proper capacitive touch screen - once they do that, non-touch will go extinct.
I guess it took me until now to see how Microsoft ignored mobile development for so long. What was killer technology in 2006 is just a mess by now.
I still love my Excalibur, I dare to say it was the best phone I ever had.
Here is how I imagine the perfect phone: Blackberry makes the hardware. Ookba joins Microsoft and they release WinMo 8, or so. XDA community builds GUI.
I really wonder how many people are facing this issue... sigh.
So far, it seems its happening all over the world. I have tested and changed 3units. The current one is a bit better ... at least the call button does not creaks as much. But I miss the e71 in terms of built quality. I was hoping there is some hack we can perform to fix this.
Hi guys
I bought my HTC Snap from Singapore. Experienced the same "weird" feeling, but only on the Call (Green) and End (Red) buttons.
Seems to be getting a tiny bit better after using it for a week (or maybe i've become accustomed haha)
Agree with you on the screen proportion thingy. I still love my old E61. Keyboard + Screen was spacious and lovely. Fast forward a few years and this is the best HTC could come up with?
Still scouring the forum for applications to customize my home screen (panels). WinMo 6.5. Any tips? Thanks in adv!
I'm pretty content with my Epic so far. I've had it since November and have had no major issues with it and any I did have I was able to fix (no gps after flash, fixed thanks to Epic community, unresponsive screen orientation, fixed thanks to epic community again).
But I'm noticing a potential problem that I'm afraid no one here will be able to fix.
One of the minor gripes I have with my Epic is that whenever I press the top right button on my phone to either lock or unlock it, I ever so slightly apply some pressure with my fingers as if I wanted to push the screen up to slide out the keyboard. The amount of pressure my fingers are giving is minuscule but I'm already noticing that my phone no longer is as firm as it was 90 days ago.
This troubles me because I hardly ever use the keyboard, in fact, I only used it several times the first month to try out some emulators but gave up on it because the keyboard just isnt that great for it. My fear is that this phone is going to get as loose as the epics you find at the Sprint stores in less than a year!
Dont get me wrong, I dont expect the sliding mechanism to be strong forever, but I am pretty surprised that the phone is already feeling loose and I dont even use the physical keyboard
My question to you all is are any of you experiencing the same problem? How about those who use the keyboard frequently? Is there any way we can "re-tighten" whatever it is that is getting loose??
My phone is only 2months old and when the keyboard is shut and you look at it from the volume side I have a huge gap there. The slider is a little loose not to bad. My problem is just the gap issue. If I press on the left side of my screen you can literally see the left side of the screen go down due to that gap. I'm gonna be exchanging it soon I just don't feel like it cause my setup is finished and I just dont feel like doing it again.
I notice the epic case set helps it from feeling as loose now.
Sent from my SPH-D700 using XDA App
musclehead84 said:
My phone is only 2months old and when the keyboard is shut and you look at it from the volume side I have a huge gap there. The slider is a little loose not to bad. My problem is just the gap issue. If I press on the left side of my screen you can literally see the left side of the screen go down due to that gap. I'm gonna be exchanging it soon I just don't feel like it cause my setup is finished and I just dont feel like doing it again.
Click to expand...
Click to collapse
You can backup your data to your pc..and when you get your new epic just throw it back in.
Sent from my SPH-D700 using XDA App
It is what it is...
There are multiple causes for the screen wobble effect, and once it gets loose, much like a fine woman's _____, there's not much you can do to fix the situation. I've read on here how people have taken their epic's apart to try and tighten the slider but it's just not possible unless you send it back to samsung to have them do it. However, there are a few solutions insofar as mitigating one's "noticing" it on a daily basis. Both the Otterbox and Seidio Active X are nice cases and once they are attached, there is not really any screen wobble effect due to the way the cases fit. Although, what most people don't realize is that most of the cheap cases that are available for the epic (including the ones at the sprint store and the non-platinum series cases at best buy) are actually to blame for creating the gap between the screen and keyboard in the first place. The way that they clip on to the phone is not very well thought out like on the more expensive cases and the clips sometimes overlap and are simply thicker than they need to be on most of the cheapo cases. I learned this the hard way with my first epic and when I figured it out it was still within the 30 day trial period Sprint gives you with their phones. So i took it back under "false pretenses" and told bestbuy that the earphone speaker quality was ****ty compared to my "friends" Epic and that i wanted to get a different Epic. I've been very careful about which cases I use on my phone from that point on. The Seidio innocase and active x, platinum series, and otterbox cases are all the ones i know for sure that won't cause a "gaping" effect on your phone. All the ones at the sprint store have a negative impact and even the otterbox does just a tad, mainly due to the side clips on the top bezel that clipon by the top row of numbers on the keyboard.
anyways, that's my 2cents
This is going to be a weird question but I was wondering if anybody had this problem too. Whenever I press my power button I hear a squeaky plastic sound. Anybody else have this, is this normal? This has been driving me crazy.
Love the phone but hate the materials.
Thanks for any replies.
xpunksbeendeadx said:
This is going to be a weird question but I was wondering if anybody had this problem too. Whenever I press my power button I hear a squeaky plastic sound. Anybody else have this, is this normal? This has been driving me crazy.
Love the phone but hate the materials.
Thanks for any replies.
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Click to collapse
True. My volume keys are squeaky also. I discovered that one small piece of the factory protective plastic was still in the camera button and in the power button inside the button itself
How the heck did you figure that out?
My volume keys are squeaky as well
I saw a very small piece of the plastic, like a teeth however the volume keys are still very squeaky
My volume buttons are squeaky as well...worse yet, they're starting to stick
stendec82 said:
My volume buttons are squeaky as well...worse yet, they're starting to stick
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Click to collapse
Try this, a tip from the guys over at the Omnia 7 forum. Get a can of air and blow it onto the volume buttons trying to get any dust and crud out. It worked for my volume button.
I swear this phone is the OCD persons worst nightmare. Haha.
Here you go:
I used a piece of plastic film (was from an used screen protector) to "scratch" the borders of the buttons, much better now.
eried said:
I used a piece of plastic film (was from an used screen protector) to "scratch" the borders of the buttons, much better now.
Click to expand...
Click to collapse
Thats funny but it makes me think how my next phone will definitely not be a Samsung device. Some of the cheapest build qualities ever.
My + volume button is squeaky but not my - one. No idea why, but it is sort of annoying.
I still love my Focus though. Samsung could've used better materials, but it still amazes me just how thin and utterly sleek this phone is.
Mine too, but I am suspecting it's due to the temperature of the environment. It's because it happens not often.
xpunksbeendeadx said:
Thats funny but it makes me think how my next phone will definitely not be a Samsung device. Some of the cheapest build qualities ever.
Click to expand...
Click to collapse
That, and if you've happened to stumble upon anything about the US Galaxy S phones from Samsung, their software support isn't the best either. Granted, many have accused the carriers of holding up the updates, which may be true, but it's tough to gauge the situation with what little info people have. To add fuel to that fire, US customers with the Samsung Captivate (and I'd assume any Galaxy S phone in the states) who are not updating OTA were instructed to use a program called Kies Mini to update their firmware. This program is not officially supported on 64-bit operating systems (I run Windows 7 64-bit).
I have a Captivate I got last June (then switched to the Focus in Nov.) and this Kies Mini program crashed every time I plugged my phone into my computer. It was a nightmare. I had to jump through a bunch of hoops and eventually got my Captivate updated only to realize I believe that I still like WP7 more. It's still faster (even though the Captivate is now running a custom ROM, which the Dev did a fantastic job on, btw) and the battery life is infinitely better.
Sorry for the long spiel on the Samsung Captivate, haha, I was very, very dissatisfied with that phone. I'll get off my soap box on that now.
Anyway, I stuck with Samsung because I knew that Microsoft would be handling the software, not Samsung.
That aside, I would agree, build quality isn't the best. Yet, the Samsung Captivate actually has a very solid build. It would have been nice if Samsung took some of the design cues from the Captivate and used them on the Focus.
In the future, my next phone will more than likely be from HTC. I don't care all that much about SAMOLED. That and every HTC phone I've tried out in various stores lately have all felt very nice... and in the case of Android, HTC seems to be the best about keeping them updated in a relatively timely manner too.
Anyway, getting back to the original topic (wow, I'm sorry for going off, haha), some of the buttons on my Focus are kinda squeaky too, but it doesn't bother me that much.
I had my Samsung Focus since December. It was okay at first, then the power button started rubbing against the side of the case, making a squeeky sound. Now it has gotten mushy, and the phone will sometime turn off on its own be ause the power button gets stuck in the held position. I think it got misaligned from excessive usage, but I don't want to void my warranty opening it up, and am too lazy to RMA it.
After reading all of the crappy review for the transformer, it looks as if 50% are happy 50% are not.
I am wondering if the problems are occurring in batches because I just ordered mine from American TV and it will probably be here tomorrow or the next day.
A lot of the problems I have found are from the batches that have already been purchased and I don't know what to think.
Two things:
When asus was first bringing these to market, it could the problems are coming from they just naturally skimped on manufacturing quality because they are so damn cheap. Or they had a bad batch to get them to market quickly.
Asus could also just had normal manufacturing quality before and NOW since there is a high demand, newer units may experience worse manufacturing quality. Or they could be better because they knew of the problems.
Hope its not too confusing, what do you guys think? Newer units = worse quality? Older Units = better than newer?
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
slowhatch said:
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
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Click to collapse
Definitely have to agree. My guess they are the same and it is so difficult for Asus to actually respond to problems and transfer a fix to the manufacturing of the units. The only real thing I am worried about is the light bleed/dead pixels.
Moreover, the problem seems to be 50-50 and my estimate came from the assumption that there is manufacturing quality loss through increase production speed to meet the high demand. I tend to believe this because of the poor quality control. I am assuming (after reading the post about the guy receiving a 2.2 model) is that they do perform screen quality checks, to a certain extent. Some may have just slipped out.
Lets just hope we get a solid model.
I tend to side with the second poster...it's all about quality control....how many get out the door without their defects being noticed OR....being flagged as a defect.
I've worked around assembly lines all of my life...25+ years and I can understand some defects got through unnoticed....but the question is: when were they noticed and what steps were taken to prevent the same issue from occurring again?
And the second point is valid also....speed equals a mindset of "this one little corner-cutting decision won't make that big a deal in the long run...."
Unfortunately, rushing things to market to fill orders at a breakneck pace means that issues are more likely to get by...that's a fact of life.
When cash is on the line...decisions get made that might not otherwise gotten made.
I hope mine comes today without the glaring errors that I've seen here...crossing my fingers...
My only real complaint is the light bleed. I know it isn't the only device that's had this problem. I remember when I was reading the Evo 4G forums it had a similar problem when it first came out and recently the iPad2 had light bleed issues too.
The light bleed isn't a huge deal, but it is distracting while watching certain tv shows and movies imo.
I've had 3, first one was the very first batch in the UK, arrived mid April or thereabouts. The next one was around the end of April and the the latest one I received around the 6th of May.
1) Mid April
Some lightbleed on 3 of 4 edges. Perfect screen in terms of pixels. Imbalanced speakers. No sleep of death in 2 weeks or so. No gap in glass.
2) End April
Terrible lightbleed. 14+ stuck pixels (I gave up counting). I think the speakers were imbalanced too. No sleep of death, but only used it for a few minutes. No gap in glass was noticed.
3) Start of May
Some lightbleed, probably akin to 1. Around 8 or so stuck pixels, seen on black screen. Perfectly balanced speakers. Had 1 incident of the sleep of death within 5 days. Glass does not fit perfectly on left hand side (gap of 1-2mm allowing dust inside and glass to be lifted by nail)
Had I known what would happen I would now gladly stick with the first! So, from this small sample it seems that in my case the earlier devices were better in some ways but not in others. We'd have to have a huge sample to be able to answer definitively. I still love the tablet though.
I have a first US batch version and it's fine.
This is why I just ordered the Acer. I got mine and had some light bleed. It got worse. The creaking got worse. Now there is a small piece of dust under the screen. It is not very noticeable except on white background but it worries me that in 6 days of ownership it is getting worse. I now see a dust spec under the camera glass.
The edges of all the ports are razor sharp and can take off skin.
I love the weight the price and the ups screen but the build quality is very disappointing. If it was only the light bleed from day one I would keep but I can't handle how much more has happened in 1 week of ownership.
I got a 32 DB Livonia using coupons from staples for only 40 dollars more than a 16gb Asus cost me. The screen in store was quite good. The build quality seemed much better and despite the added weight it seemed more comfortable. To hold given the curved shape. If availability were better maybe I would exchange my Asus but no stock around.
in the end I might just opt for the new galaxy tab as it seems to be most like the load in size and weight.
Sent from my Transformer TF101 using Tapatalk
Just received
I just got the TF in the mail today. It is nice.. but there are some drawbacks from the xoom that I miss.
Xoom felt nicer in my hand and had that led notification. But the screen on the TF is WAAY better.
I do have light bleed in small sections, not terribly noticeable. Speakers are fine. no dead pixels, yet. not really a creaky sound, just when I press harder than normal on the screen. No glass misaligned. I will seal up the beast with a vinyl cover. Screen is responsive, no probs yet.
A bit disappointed
I received my TF this Thursday and was so very happy. After unwrapping it I pressed the power button and I got nothing. I thought OMG it's not working. Then I thought, maybe they didn't have time to charge the battery. So I charged it. I checked on in within a hour and pressed the button and it came on. I began to play with it and realized that after the TF wasn't in use for more than 5 mins the power button whenever pressed didn't wake the TF up... SO i pressed and pressed.. nothing.. so I waited about 30 sec after a press of the button and it came on.. After going thur this over and over I figured it was a defect and I RMA'ed it. I'm hoping that they didn't just push out a product that will have a lot of issues...
Here's my two cents:
Got my TF from Fry's in LA on May 5th. 32GB don't know manf date.
For light bleed - minimal sround the left lower edge and upper right edge. Dark room, bright up full, about a 1mm bleed - very slight and almost unnoticible.
Running latest update with no issues, just updated again today with no issues.
Sometimes after a long sleep it won't power back up with the power button, so I press the vol down and pwr at the same time (shut down) and it shuts down and restarts fine...Seems a sw glitch.
Other than that it's an awesome machine!
Dock - arrived on the 12th. charged up fine, docked fine, no mouse, brick or other issues other than the backspace key is touchy (actually not touchy -takes some effort), but all other keys work well. I think I'll RMA it later depending on how many show in production (I can live with this for now).
Case - had to cut a small hole in bottom to allow charging while case is closed. Otherwise great.
I hope this helps.
BTW, I don't follow these threads too much, so if you need something please PM me.
I feel like I've said this before, but I'm honestly surprised to hear of all of these issues. Mine doesn't seem to have any of them. No gaps around the screen, the glass fits perfectly, the casing for the tablet seems sturdy and doesn't budge at all. There's very little noticeable light bleed, if any. I've never had anything like a "Sleep of Death". I couldn't be happier with the quality of this beast.
EDIT: I should mention I have a 32GB version that I purchased from TigerDirect on Wednesday, got it this past Thursday.
My tablet and dock were among the older units. I had only one instance of SOD and the green screen with the camera issue which has been fixed via firmware update.
The tablet itself appears to be of high build quality,the bezel is secure, no gaps around the screen seal, no dust,no dead pixels,very minimal light bleed that I had to actively look for.
no problems to speak of
eGoing on 2 weeks ownership using various each day.
The only thing a few times I've come back to an unresponsive unit. Then I just held power button down 10 seconds and then rebooted. I take that with a grain of salt.
But. I am not going to update software for another week or so. Until I read more positive reviews
Many problems with mine
I ordered mine from The Best Buy batch on May 22nd, and it came with a not-smooth not-particularly-responsive screen; it then got two light leak spots, the clock disappeared from the menu bar once, and it bricked when I ran the 3.1 update. I sent it back, but I wonder, are the screens really not as smooth or responsive as the Xoom or Acer A500?
Please vote and let us know about your N7 and where did you buy it.
This pool could give us clue about the build quality and help people to make buying decision.
So, again, if you own or owned one, please vote.
Thanks.
Things I noticed about my Nexus 7 in the first night with it:
1) Right audio output is dead. 3 headphones pushed in all the way. This in the end is why I'm getting a replacement.
Other minor issues:
2) Touch seems flaky. A single touch-drag will glitch into two touches every now and then. I noticed this when browsing it will suddenly zoom instead of scroll. I also see it in Swype where it will drop in the middle of a long word, really annoying. There are other glitches that I can bring out with multi-touch in a test program but I don't think they are significant comapred to the ones I can actually notice causing problems while using it. All I know is that the touchscreen performance of my SGS is pretty much flawless (one of the reasons I bought it over the Desire) and the N7 unit I have now is far from it and it shows in some pretty annoying ways.
Is this systemic or a random defect? Hardware or software fix? Who knows, but from what I have heard and know these digitizers are discrete units that report touch locations and can't be fixed in software. Worth returning the device over? Maybe, but sadly I think it might mean bailing on the device completely as it could be unfixable.
3) Orientation sensor is off by about 4 and 6 degrees in X and Y directions. Sucks to play a game and have a tilt offset, and probably screws with auto-rotate a bit too. This seems like it could be calibrated out easily but this functionality, if it exists, is not readily apparent. Wonder if this is caused by UPS or whoever tossing the boxes around. My SGS was off about 4 degrees after a drop, but there was a command line calibration for it (also in the menu in 2.3, but I got lucky when they repaired the faulty internal SD it went away, probably on the same board as flash that was replaced).
4) Screen raised up on the left side. This is first thing I noticed because I looked for it first. I could probably live with it or try the washer fix if it weren't for the audio jack problem. It doesn't make any creaky noises or anything.
The screen as far as display looks quite good. Even blacks with no backlight bleed or dead pixels. My concern is that my replacement unit will have a worse problems with the display than this one, then I'll end up riding the replacement train for another pass like so many other folks. I might just ask a Google rep straight up if it would be better to wait a few months. I was prepared to do this for minor problems but the broken audio jack is pretty major.