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Hi,
I'm having an issue with my HD where sometimes the phone restarts on its own..it doesn't happen often but it does occur..mainly when I am listening to the radio..is anyone else experiencing this or know why this is happening so i can fix it?
Thanks
Incase it helps the only 3rd Party Softwares I have installed are
Coreplayer
Tomtom 7 with USA maps
Gyrator 2
NoData
Voice Command 1.6
SD TuneUP
My ROM and Radio are original HTC
I've had exactly the same thing happen with me, the system restarts of its own accord. Again, listening with the radio. It's happened three times so far, over a two week period.
I know it doesn't help, but at least you know you are not alone!!
My ROM and Radio are original version.
R: 1.09.225.14
D: 1.14.22273
Gavin
gav28 said:
I've had exactly the same thing happen with me, the system restarts of its own accord. Again, listening with the radio. It's happened three times so far, over a two week period.
I know it doesn't help, but at least you know you are not alone!!
My ROM and Radio are original version.
R: 1.09.225.14
D: 1.14.22273
Gavin
Click to expand...
Click to collapse
Thanks for the reply..glad to know I'm not alone on this issue ..i do find that this issue does not occur if i have the phone charging via usb while listening to the radio
My versions are:
ROM: 1.14.405.3 (22273) WWE
Radio: 1.09.25.14
My restarted twice and i didn't do anything....one time was lying on the table and second time was connected while charging the battery....
If i woldn't have to enter pin after reboot i wouldn't worry much - but i have to do it so this is disturbing because i once didn' see it rebooted....
I also had it twice within one week time. It also happened when I was listening to the radio.
ROM: 1.14.404.3 (22273) NLD
Radio: 1.09.25.14
I've had my HD for a week now, and mine has done it every day so far!!! I dont listen to the FM radio, so its not that causing it - it has happened when I have been web browsing, texting, putting in a contact, and even when in my pocket doing nothing.
I take it that as this thread has received so few posts that this is not a common issue and I should simply return the handset for a replacement? Maybe we all have "friday afternoon" models?
I had the same problem. My HD worked fine, and then constantly auto-restarted.
I tried everything- reflashed the ROM, took all the programs off, hard-resetted. Nothing worked.
...Then I changed the battery, and the problem disappeared for a couple of weeks, but it's returned today!
For my few pence worth, it's something to do with the battery, or at least the way the battery talks to the device. Not an expert and no idea!
Had a similar problem where it just rebooted for no reason. Was like this for around 3 - 4 weeks and then completely died. Sent back to HTC for repair and had it returned with a new main board. After 2 hours of use it died again. Sent it back a second time, had another new main board, the FPC connector was re-seated and now all is ok so far. Just hope you guys are not going down my route.
Never had that happen to me. Sounds like a hardware issue.
...Interestingly (and I've read this somewhere before), I've tried switching my network from Auto to GSM, and I have had no more issues.
I travel across the country- a lot on trains, and I suspect one of the things triggering the failure is switching between bands.
I have also heard that it may not have anything to do with the handset, and is SIM related. I don't know enough to comment on that.
I had the same problem when i was listening to the radio. I thin i have found a way to go around the radio-problem. I installed powerradio and my phone haven't restarted all day. Hope i helps
http://forum.xda-developers.com/showthread.php?p=4046501
ps. sorry for my bad english
my htc hd auto restart at the window 6.1 green screen
what could go wrong?
it was OK in the past....
i try to swap battery with other HD, same problem
I hard reset ,same problem, keep auto restart at green window screen
i use boot loader flash to new ROM, 6.1 still have the same auto restart problem
i have to believe hardware failure, where could go wrong?
i suspect reset button stuck, ...before the green screen appear, i presss restart button, no response. Strange.. because my other set HTC HD reset button response before green window screen
I've had the same problem a number of times. It seems to depend on the Rom. I just tried Laurentius's final Blackstone Rom and it would happen 4 -5 times a day. Dutty's Leo 9 Rom does it too but his R2 seems stable. Am going to try out the Dusk-More Rom now
Yep I am having a similar problem though has nothing to do with the radio. I have posted a thread on it also "HD Touch On/Off Problem".
Happens usually once or twice after taking it off charge for the night and then it's fine for the rest of the day.
I had something like that with mine, the problem was the battery, I switched with a new genuine battery and until now i did't had more problems, but it was in my case....
Flashing stock rom solves hard reset issue
Flashed a stock Rom 1 week ago before flashing a cooked rom again. It's been a week and it seems to have solved the problem.....touch wood.
If anyone else tries this, post a message to let others know if it works.
Hopefully, I won't be posting here again
i had the same problem.
i reflashed original spl,rom,radio then i put again the custom stuff, and the problem has gone!
now its 1 month without problems
Youtube freezes on HD2
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have the same problem, but not related to fm radio.
It just happens...
It also happens when the phone is trying to start. It restarts, a few times when it shows "smart mobility" just before the radio, rom and other information at the right bottom.
I only rolled back to the official rom and radio, many hard resets, but it still happens..
I'll try to specify under what conditions it's happening, and will post again..
...I do not know what to do...
Hi everybody, I have the same problem on my HD.
It's restart on its own and some times if it's turned off then it turns on by its own
I've tried the following test without solve the problem :
- several hard reset
- with and without SIM
- with and without memory card
- with another battery (new)
- upgrade with original firmware
I add that the problem appeared suddenly
Unfortunately it's no longer under warranty then I would like to know if there's a solution different from send it to HTC.
Thanks to all.
I am not sure if this has to do with using Android or not, but sometimes my HD2 decides to reboot itself unexpectedly, on WM as well as on Android and I can't really find what's causing it.
But what happens is, after switching itself off, it switches itself on again and hangs on the HTC logo, sometimes with or without the following info:
R 2.10.50.28_2
G 15.40.50.07U
D 1.66.76641
I am using stock ROM that came with it, i assumed it will be stable by itself but it reboots itself randomly sometimes just like on Android.
Does it have to do with the Radio version (i changed it from 2.07.xx). I tried 2.12.xx before and had same problems.
I should note that the only way for it to run again is to remove the battery for a while and then put it back. If i remove it and put it back briefly it will still hang.
Anyone is familiar with this strange behavior?
Thanks
ME too
I have the EXACT same problem. It only started for me after using android. now whenever i run Android it will unexpectedly reboot and sometimes hang like yours. It also does it in WM though not as often. I was able to notice it might have something to do with data connections bc if i run android but only use wifi it seems to be fine. I tried changing Radios WM ROMs and Android builds i even hardspled my phone again but nothing solved it. The problem needs to be talked about more. it got so bad for me I bought a Desire and gave up on my HD2 for the moment. Keep this thread up.
sounds like i have to follow
I hope not!
I notice if i do heavy download on wm or android i get it. But it could be that the phone is too hot? But it's not alarmingly hot tbh.
I hope more people can shed light on this.
Thanks for your input.
Yeah this is what seems to happen to me too, i start a downlogsd it gets a bit warm then freezes or reboots and gets stuck. However it doesnt even have to be a large download for me, a simple cab file or youtube video sometimes. And as far as heat, this never used to be a problem and i know for a fact my phone used to heat up way more before without a problem.
Maybe the qualcomm chipset go in "safe mode"..i remember that for first start tickle the orange led and after the device freeze or restart..maybe your device overheat. Try to touch cover's device or install a battery status monitor software. If you have changed radio, return on the original status. In case the restart happen always, make a backup using Pimbackup, and do an Hard Reset. For first try to use the telephone without the memory card and test the stabilty. If is all ok, you have to provide to format your SD card in Fat32. Try also to change the HSPL with the original SPL.
What happened to this thread? Suddenly 3 recent posts have disappeared?
relic said:
What happened to this thread? Suddenly 3 recent posts have disappeared?
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Thabks. Back to the subject, today i tried downloading on wifi a 150mb file on android and it rebooted byitself.
Then i tried to play a wmv video file on WM stock ROM and after 6 min it rebooted.
So its starting to look more and more like cpu/heat problem, anyone having these issues?
So does anyone think this might have something to do with all the overclocking in those android builds we've been using?
After 45 mins of install HD2 still hanging?
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
New to the HD2
So, I just bought a used HD2 a week ago. It was having similar problems in WM. I took it to a local store, and they said that is just how WM phones are. I've flashed HSPL and different radios and ROMs, installed Android, but still have trouble with freezing and rebooting on it's own no matter what I do. IT happens the same in WM or Android. Is there any way to find out if these might be due to hardware problems caused by the previous owner?
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
FroyoStone with HTC Sense V2
Polar bear said:
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
Click to expand...
Click to collapse
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
If you read the previous posts you would know this thread has nothing to do with the problem youre describing. I understand the confusion of the title but pls read the thread first.
Polar bear said:
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
Click to expand...
Click to collapse
Your problem is unrelated to this thread.
So far we have more and more people having the related issue on WM and Android. We need some expert to help us pinpoint the problem.
jasperbleumink said:
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
Click to expand...
Click to collapse
i have the same issues.
I can add also playing videos for longerthan 5-10min would make the phone reboot too weither its WM or android.
Today I was in the Store where I bought mine HTC HD2, because I was sick off it. They told me that is was a familiar problem with the HTC HD2. They also would repair it free for me. I didn't do it yet because first I have to delete my HSPL etc.
I asked them also what the would repair to solve te problem, he told me: the will do a complete bodyswap. So everything will be renewed, exept the tochscreen and front.
So I guess it is a real and serious hardware problem....
Why we dont hear people conplaining about it if its comon?
I find that very odd.
Someone could try PMing one of the devs in the forum and linking them to this thread to see if they could shed some insight or at least bring more attention to the issue.
Well I live in the Netherlands and on the Dutch HTC HD2 forum, I heard some people complaining about it. But the salesman of the store said that it is a familiar problem, so that sounds to me like a regular problem. But indeed it's weird we doesn't hear more people complaining.
Maybe the most of the people think is normal with WM, but I am really sick of it...
I noticed one bug. After I'm finished listen FM radio when i close it off, all sound on the phone suddenly becomes very low. I need then to go to Music player options and enable Dolby Mobile then the sound comes back to normal and then I can deactivate Dolby Mobile.It happens not every time but most of the times.
This happens only after listening to FM Radio not Music Player.
Same problem here :-(
yeah this bug has been mentioned in another thread around here. We need to inform HTC about this. I've already sent them an email. Everybody else should so they will realize this issue is quite widespread.
Have just send mail to HTC as well.
Got similar problem but a bit of twist. I've got a call while listening to the FM Radio. After the call, the phone won't switch back to FM or to be more specific, the FM app seems to be running but there was no sound.
On the side note, can any confirm the radio is really stereo? I am a bit skeptical but my ears ain't the best. It is certainly Hi-fi. Having been bite by SGS with their first FM radio version being Mono, I am just curious. I must also say that the Radio quality is not as good as SGS's.
(WOW: HTC CS called me back admitting the bugs but of course has no solid date for a fix ....it really doesn't bother me much as the phone is really great when compare to SGS. Besides, I used a BT with radio anyway. They have also noted my question about Gingerbread upgrade which they gave me an expected official answer...i.e. "As the OS was just released yesterday, we are getting more information. We shall let you know soonest possible once the situation clears up."...well, less than 8 hours of response time, what do you expected.)
I told them about this when I noticed it a couple of weeks after the phone came out. They fobbed me off with the 'do a hard reset' response.
picard2008 said:
Got similar problem but a bit of twist. I've got a call while listening to the FM Radio. After the call, the phone won't switch back to FM or to be more specific, the FM app seems to be running but there was no sound.
On the side note, can any confirm the radio is really stereo? I am a bit skeptical but my ears ain't the best. It is certainly Hi-fi. Having been bite by SGS with their first FM radio version being Mono, I am just curious. I must also say that the Radio quality is not as good as SGS's.
(WOW: HTC CS called me back admitting the bugs but of course has no solid date for a fix ....it really doesn't bother me much as the phone is really great when compare to SGS. Besides, I used a BT with radio anyway. They have also noted my question about Gingerbread upgrade which they gave me an expected official answer...i.e. "As the OS was just released yesterday, we are getting more information. We shall let you know soonest possible once the situation clears up."...well, less than 8 hours of response time, what do you expected.)
Click to expand...
Click to collapse
at least they answered you HTC is too busy updating its old phones to 2.2 right now
and i'm sure they are delaying any coming update for the DHD to include gingerbread
one thing worries me though about gingerbread, i hope it doesn't come with its own set of bugs the Desire froyo update broke the SD card read speed for example, thank god we have custom kernels
Wrote to HTC yesterday in evening today got email:
"Dear XXXXXXX,
We are aware of this and are currently investigating the issue, Hopefully we will be able to find a root cause and resolve it as soon as possible. Keep an eye on our webpage for update announcements."
Hi guys! I have an issue.
When I use my original earphones that came with my HD2 everything is perfect. The music plays and never gets interrupted, but as soon as I plug in ANY other headphones or earphones, and try to play some music, it starts skipping around, stopping, starting, pausing, cahnging songs etc.
The problem is that this happenes in EVERY single OS and ROM. That being WM 6.5, WP 7/7.5, Android etc. I spent about a 100$ on proper headphones (senheiser hd218) and I don't want to use the original headset JUST because of this issue. I don't know what to do. I searched throught the whole forum and found some people with similar issues to mine, but noone had given a proper answer.
Is disabling the headset controls possible in the new YukiXbmod WP 7.5 ROM, cause I know from previous expirience, that this helps (It was possible in Android)? And EVEN after freezing the stock music player and the headset commands in the player i'm using it tends to pause and play again every now and then (In Android, which was the ONLY one that kept the phone behaving for the most part).
I'm desperate. Please help me! Thanks in Advance!
surprising how often this comes up in conjuntion with senheiser phones. As you found there are a few threads like this, and (from memory) senheiser comes up in most of them. I have senheisers too, and they make the phone go crazy on winmo, but fine on android.
I really hope some one post here with a definitive answer cause you are right it is several threads that discuss this question but none have a definitive answer. I myself had this issue with my HD2 for a period of like one week. Any headphones I plugged in would cause the music player to go crazy. It would even turn the music player on as soon as I plugged headphones in. It would skip doings, lizard and restart the song, or just get stuck in a Vicks of playing like 3 to 4 seconds of the song and then pausing it for 3 to 4 seconds then play and pause, play and pause.
What I did to fix this was to run a Task 29 and re install cLK and then reinstall my ROM then restore just my data from a Nandroid backup. I did this three times in one week because the issue kept filming back. But after the third time it never returned. But I can not say that this is the definitive fix for this as I think I might have just gottin Lucky and it did not come back.
Now this thread looks like a good place to discuss this problem too. I had another problem with the music player in Android on my HD2. It would double every song I had in the list of songs in the music player. This would cause it to play songs twice before going to another song when I had shuffle on. I have also experienced this issue with my HTC Sensation. Now this is what I have found in my research of what causes this problem. Now when I say research I mean my own research with my device and things that I do with my device as I could find nothing anywhere about anyone else having this issue. So I literally came across the suspected reason for this by myself. What I noticed is if you just turned off USB mass storage on your device and unpmuged the USB cable without ejecting the device from the computer. ( You know when the computer says save to remove) This is when I would see the problem. Now a simple reboot would always fix this issue but it was a very annoying issue. I also totally reformated my 16 gig SD card nd have not seen the problem again on my Sensation.
Hope you get an asset to your question, and I hope this post might help others with the issue I mentioned.
It must be something hardware wise, and not software wise, just like I said. I am running WP7 Mango atm, and both my SD cards got locked up (silly me, should have studied up on this better) so I'm STUCK on WP7 and won't be able to test Android nor WM 6.5, as WP7 is the ONLY thing that can read my cards . But anyway, I have never heard about your issue. There are some bizzare things around the HD2 Headphones. It might just be a factory defect, which I HOPE is fixable, because I've had my HD2 in almost an year now and I doubt I will be able to return it. Do you think the problem might be caused because I have dropped my phone several times, where one of them was on asphalt while I was running to catch the Bus ( which was the wrong one )?
samsamuel said:
surprising how often this comes up in conjuntion with senheiser phones. As you found there are a few threads like this, and (from memory) senheiser comes up in most of them. I have senheisers too, and they make the phone go crazy on winmo, but fine on android.
Click to expand...
Click to collapse
Like I said, Android keeps the phone behaved because some ROMS are unable to recognize the commands that the Headset gives. And if you disable those commands in the Music player you're using (say Power AMP) and Freeze or uninstall the Default Music player, you have pretty much solved your problem.... for the most part....
HD2_(ab)User said:
It must be something hardware wise, and not software wise, just like I said. I am running WP7 Mango atm, and both my SD cards got locked up (silly me, should have studied up on this better) so I'm STUCK on WP7 and won't be able to test Android nor WM 6.5, as WP7 is the ONLY thing that can read my cards . But anyway, I have never heard about your issue. There are some bizzare things around the HD2 Headphones. It might just be a factory defect, which I HOPE is fixable, because I've had my HD2 in almost an year now and I doubt I will be able to return it. Do you think the problem might be caused because I have dropped my phone several times, where one of them was on asphalt while I was running to catch the Bus ( which was the wrong one )?
Click to expand...
Click to collapse
Oh I don't think it is hardware related cause if it was this forum would be flooded with threads on it because it would be more frequent. I believe it is software related, cause me running a Task 29 and re flashing my ROM did fix the issue for like you are having on my HD2.
Also I forgot to mention that with my other issue I reformated my SD card when I had the issue on my Sensation. I mean it is the 16 gig SD card that came with my HTC HD2. And I have not seen the issue anymore on my Sensation. I will add this to my last post.
T-Macgnolia said:
Oh I don't think it is hardware related cause if it was this forum would be flooded with threads on it because it would be more frequent. I believe it is software related, cause me running a Task 29 and re flashing my ROM did fix the issue for like you are having on my HD2.
Also I forgot to mention that with my other issue I reformated my SD card when I had the issue on my Sensation. I mean it is the 16 gig SD card that came with my HTC HD2. And I have not seen the issue anymore on my Sensation. I will add this to my last post.
Click to expand...
Click to collapse
Then how come me Task29ing my phone a thousand times not fix it?!
HD2_(ab)User said:
Then how come me Task29ing my phone a thousand times not fix it?!
Click to expand...
Click to collapse
That I can not say, and in that case your issue might be a hardware related issue. Sorry o hear the Task 29 is not the fix for you. I guess that just goes to show that the cause of the issue could be both.
T-Macgnolia said:
That I can not say, and in that case your issue might be a hardware related issue. Sorry o hear the Task 29 is not the fix for you. I guess that just goes to show that the cause of the issue could be both.
Click to expand...
Click to collapse
Yeah, but we still didn"t get a definitive answer!
I'm having problems when using earphones from the first day I bought my Omnia7. The problem is:
Earphones are fully functional, and there are no problems with listening music etc. But, after I make FIRST phone call using earphones or after I answer the FIRST phone call, my phone becomes unresponsive within short period of time, and I don't hear other people during calls nor they hear me. So the first call triggers all this. That first call however goes through without any problems, problems come after that. I tried using several earphones with same results. After I reboot everything works fine again.
I'm pretty much sure it isn't hardware related problem since I listen to music without any problem and the first call works great every time.
I'm running the latest version of OS and I got these new drivers from Samsung few days ago, but still no improvement. Anyone here with similar problems and if so, did you manage to solve it and how?
...
Almost 300 views so far, but none reply... It can't be I'm the only one with this kind of problem?!
I have same problem! Please help
When did you guys get your phone. Where are you now, have you flashed your phone or messed with any functions with in the Diagnosis App at all.
Omnia 7 has original Rom with mango update, no modding or special things.
Finally, some activity in this thread!
I had this problem, with stock Rom and also with several custom roms, so it must be hardware related. On the other hand, it shows some signs of software related issues, so I'm still confused...
hatuna said:
Finally, some activity in this thread!
I had this problem, with stock Rom and also with several custom roms, so it must be hardware related. On the other hand, it shows some signs of software related issues, so I'm still confused...
Click to expand...
Click to collapse
Samsung in a nutshell