FM Radio Issue (Low Sound problem after using FM Radio) - Desire HD General

I noticed one bug. After I'm finished listen FM radio when i close it off, all sound on the phone suddenly becomes very low. I need then to go to Music player options and enable Dolby Mobile then the sound comes back to normal and then I can deactivate Dolby Mobile.It happens not every time but most of the times.
This happens only after listening to FM Radio not Music Player.

Same problem here :-(

yeah this bug has been mentioned in another thread around here. We need to inform HTC about this. I've already sent them an email. Everybody else should so they will realize this issue is quite widespread.

Have just send mail to HTC as well.

Got similar problem but a bit of twist. I've got a call while listening to the FM Radio. After the call, the phone won't switch back to FM or to be more specific, the FM app seems to be running but there was no sound.
On the side note, can any confirm the radio is really stereo? I am a bit skeptical but my ears ain't the best. It is certainly Hi-fi. Having been bite by SGS with their first FM radio version being Mono, I am just curious. I must also say that the Radio quality is not as good as SGS's.
(WOW: HTC CS called me back admitting the bugs but of course has no solid date for a fix ....it really doesn't bother me much as the phone is really great when compare to SGS. Besides, I used a BT with radio anyway. They have also noted my question about Gingerbread upgrade which they gave me an expected official answer...i.e. "As the OS was just released yesterday, we are getting more information. We shall let you know soonest possible once the situation clears up."...well, less than 8 hours of response time, what do you expected.)

I told them about this when I noticed it a couple of weeks after the phone came out. They fobbed me off with the 'do a hard reset' response.

picard2008 said:
Got similar problem but a bit of twist. I've got a call while listening to the FM Radio. After the call, the phone won't switch back to FM or to be more specific, the FM app seems to be running but there was no sound.
On the side note, can any confirm the radio is really stereo? I am a bit skeptical but my ears ain't the best. It is certainly Hi-fi. Having been bite by SGS with their first FM radio version being Mono, I am just curious. I must also say that the Radio quality is not as good as SGS's.
(WOW: HTC CS called me back admitting the bugs but of course has no solid date for a fix ....it really doesn't bother me much as the phone is really great when compare to SGS. Besides, I used a BT with radio anyway. They have also noted my question about Gingerbread upgrade which they gave me an expected official answer...i.e. "As the OS was just released yesterday, we are getting more information. We shall let you know soonest possible once the situation clears up."...well, less than 8 hours of response time, what do you expected.)
Click to expand...
Click to collapse
at least they answered you HTC is too busy updating its old phones to 2.2 right now
and i'm sure they are delaying any coming update for the DHD to include gingerbread
one thing worries me though about gingerbread, i hope it doesn't come with its own set of bugs the Desire froyo update broke the SD card read speed for example, thank god we have custom kernels

Wrote to HTC yesterday in evening today got email:
"Dear XXXXXXX,
We are aware of this and are currently investigating the issue, Hopefully we will be able to find a root cause and resolve it as soon as possible. Keep an eye on our webpage for update announcements."

Related

Crackling distortion on calls

I recently got my HD2 from O2 UK.
Not content with the factory ROM, I began to enter the world of tasting different cooked ROMS. Soon also began trying different version of radio roms too.
I soon noticed my calls, my end only, began to get wierd crackling background noise. I first thought this was down to bad reception or caused by the other end. Making test calls, it appears to happen on my HD2 only during quiet parts of the call or when a sudden change in volume occurs e.g. start of a word. If I mute the far end, i.e. complete silence, then no crackling background is heard. Is like the noise is attributable to the auto gain control circuitry.
Doing a forum search I found others had the similar problem with crackling distortion but seem to attribute this to certain radio roms.
I've tried different radio roms to eliminate the problem without success. However I did notice some cooked roms didn't have this problem. After trying alot of different roms it seems like only cooked roms which support 576MB ram had the crackling distortion. For example, Miri wm65x_23529 which supports 576MB has this problem but not Artemis WWE 207_23529 which doesn't support 576MB. All WM6.5 roms (as opposed to WM6.5.x) don't have the noise problem either.
I would like to use a WM6.5.x cooked rom with 576MB ram but so far haven't found one yet.
Has anyone else found this too or know what's causing this?
Does anyone have any more info regarding this issue. I seem to be having the same problem. I'm using XannyTechROM Pandora 1.5 ROM with 2.08.50.08_2 RADIO. As first stated by the OP, I too have tried most of the other cooked roms which support 576MB ram, and so far I've had the same crackling distortion issue as described above.
What is interesting is that the OP is on O2 network and I'm on Orange; however, my friend who also has a HD2 is running exactly the same combination of radio and rom as myself, yet he's not experiencing any of the said issues what so ever! What could be causing this?
Any advice, ideas or input would be greatly appreciated!
Duart
I also have this crackling problem, but with original ROM. Haven't found any good solution jet.
Duart said:
What is interesting is that the OP is on O2 network and I'm on Orange; however, my friend who also has a HD2 is running exactly the same combination of radio and rom as myself, yet he's not experiencing any of the said issues what so ever! What could be causing this?
Duart
Click to expand...
Click to collapse
What network is your friend on?
I wondering if people not having problem with 576MB roms have non UK sourced HD2.
spikey_w said:
I wondering if people not having problem with 576MB roms have non UK sourced HD2.
Click to expand...
Click to collapse
Got a UK O2 HD2, currently on a 576MB cooked rom (see sig) and radio 2.07.50.27_2.
No issues at all with any aspect of calls. (or any other radio function), no crackle, no echo, good volume.
the crackling noise is one of the biggest problems on hd2. there exist a lot of threads about this. i also have this problem and it is really annoying!
at first everyone said it is a software failure but after testing different roms, radio rom versions and software i come to the conclusion that it is to 99% a hardware problem. even if the problem exists with headphone means that the hardware radio module has a malfunction! that's my theory...
anyway, i hope that it is just a software error which can be fixed. a lot of people already contacted htc with this problem but all they can say is:
"please make a hard reset..." or "we never heard of this problem"... that's a lie! i think they will gain some more time until warranty times expire
p.s: i have rtt shock rom rc3 and radio rom 2.07 installed, provider is o2 germany
fruchtfliege said:
the crackling noise is one of the biggest problems on hd2. there exist a lot of threads about this. i also have this problem and it is really annoying!
at first everyone said it is a software failure but after testing different roms, radio rom versions and software i come to the conclusion that it is to 99% a hardware problem. even if the problem exists with headphone means that the hardware radio module has a malfunction! that's my theory...
anyway, i hope that it is just a software error which can be fixed. a lot of people already contacted htc with this problem but all they can say is:
"please make a hard reset..." or "we never heard of this problem"... that's a lie! i think they will gain some more time until warranty times expire
p.s: i have rtt shock rom rc3 and radio rom 2.07 installed, provider is o2 germany
Click to expand...
Click to collapse
Jepp i 100% second that !!! Seems to be problem with the radio module. Tried douzens of radio-rom combinations and the crackling is still there. Even hurts my ears when calling my girlfriend (female voices seem to make it even a bit worse). By the way: This is my third Device with this problem...
I don't think I can hear much crackling but do get a wavy distortion. It sounds like waves then a sudden stutter with no sound then the wave comes back.
I wonder if I need to install Rilphone.dll?
I heard somewhere when you flash a new radio you need to flash/re-flash the ROM after the radio flash for it to recognise the radio properly?
I will try out both when I get the time.
I had this issue with my unit in both phone earpiece and headphones.
It was a duff unit anyway (severe crashes and not booting up) and so i have another one coming tomorrow.
Will report back if the new one has it
samsamuel said:
Got a UK O2 HD2, currently on a 576MB cooked rom (see sig) and radio 2.07.50.27_2.
No issues at all with any aspect of calls. (or any other radio function), no crackle, no echo, good volume.
Click to expand...
Click to collapse
The noise is so annoying to use as a phone now, it makes my old iPhone sounding like HiFi quality speaker.
Mine is only a few weeks old, maybe an idea to see if O2 would replace it as it seems a hardware related problem. Only problem is I don't have the distortion problem with the O2 rom to convince them with.
A couple of the radios had some really bad issues with sound quality. FWIW, I'm running 2.08.50.05_2 and I have no issues at the moment, but it seems to be different for you guys across the pond.
If you flash that and you still get bad sound quality, try flashing one of the 2.X.51.X radios. You won't have the extra RAM enabled - but what matters more, using your phone as a phone or some piddly ram?
And if that fails, I'd revert to one of the radios before these TMobile ROMs came out... they ARE geared for US networks and rev 3 of this brilliant phone...
I'm running 2.08.50.05_2 and I have no issues at the moment
Click to expand...
Click to collapse
did you had the crackling issue at high frequency (female voices) before 2.08?!
If you flash that and you still get bad sound quality, try flashing one of the 2.X.51.X radios. You won't have the extra RAM enabled - but what matters more, using your phone as a phone or some piddly ram?
Click to expand...
Click to collapse
doesn't help in our case... i had this issue with all radio roms. from the stock one of 1.48 (doesn't know the version), to 2.06, 2.07 and 2.08!
i thought of giving it back, but on the other hand i don't want to wait for weeks just to get a phone with the same problem and maybe more of them like bad screen alignment or a more ugly touchscreen behaviour.
fruchtfliege said:
did you had the crackling issue at high frequency (female voices) before 2.08?!
doesn't help in our case... i had this issue with all radio roms. from the stock one of 1.48 (doesn't know the version), to 2.06, 2.07 and 2.08!
i thought of giving it back, but on the other hand i don't want to wait for weeks just to get a phone with the same problem and maybe more of them like bad screen alignment or a more ugly touchscreen behaviour.
Click to expand...
Click to collapse
One of the radios... 2.06? perhaps? I had some really bad sound quality. Went away after I flashed off to another one.
these improvements of sound quality depending on radio rom version have nothing to do with the problem i (and a lot of other people) have.
you have to talk to a woman with my phone. after that you should know the difference betwenn my problem and yours
maybe htc will release someday a small fix to filter the high frequencies but i'm not sure if this will be possible anyway.
i got my 2nd hd2 today and can confirm that this unit does not have the crackling. hardware issue imo
jonbaker76 said:
i got my 2nd hd2 today and can confirm that this unit does not have the crackling. hardware issue imo
Click to expand...
Click to collapse
Is this UK sourced, O2 by any chance?
spikey_w said:
Is this UK sourced, O2 by any chance?
Click to expand...
Click to collapse
yes o2 but unbranded thru carphone warehouse

MY solution for crackling speaker... BUT...!

hi there. i made an interesting experience today:
i tested several roms to satisfy my needs while i always used radio rom 2.07. this was the best for me in battery life and sound quality... but like on all other radio roms i had the annoying cracks while i speak to my girlfriend (or every other woman).
some days ago i found the right rom for me: rtt shock rom rc7i german. i still tried to use radio rom 2.07 but there was a problem with it:
i can't hear the people talking on other side and my hd2 freezes when ending a call after that i gave one of the newest radio roms a try. it's 2.08... with a _02 at the end, and korean or chinese setup! my problems were gone.
but i gained another problem: the quality of calls was decreased - i have much more noise when talking to someone than with other roms. but what can i say:
i phoned several times with my girlfriend and all the cracklings are gone!!! i'm very happy and confident that there will be a radio rom and rom combination that will have no crackling and no noise.
maybe you just want to try out my combination (as there also exists a wwe version of rtt rom!) - but surely i can't promise that it also works for you! on the other hand you maybe share my confidence for next roms developed for our hd2!
thx for your attention!
p.s: excuse my english - as you can read above i'm from germany
radio 2.08 is optimised for T-Mobile USA and therefore some performance degredation can be expected in Europe. The poor call qaulity has made me go back to the 1.66 radio.
well i thought there will be more interest on this topic since there have a lot of people the crackling speaker issue!
but i'm not sure if i stick with the 2.08 radio, not because of the poor quality. it's the faster battery drain and the changes from hsdpa to GPRS even if i stay at the same place.
hopefully there will be a better radio soon!
even if nobody cares, i have to inform you that i found a good compromise
just installed radio rom 2.07.50.27_2. with it the battery drain is much better and call quality even has improved!
heard of a new radio rom 2.08.xx coming next week! it always can be better so i can't wait for it!
Have tried 2.07 and 2.08 radios and problem still there. I am just trying to live with it until a solution is found
romac said:
Have tried 2.07 and 2.08 radios and problem still there. I am just trying to live with it until a solution is found
Click to expand...
Click to collapse
Yeah but the fact is: I also tried this radio several times and the crackling didnt disappear. But it DID in combination with the RTT ROM. Dont have any clue why but there are some users in a german forum reporting the same... Maybe you want to give it a try... Do a FullBackup, flash RTTs ROM and the Radio... If it doesnt help go back and use your Full Backup. I dont know how annoyed you are of the crackling but this might solve it even for you
@Fruchtfliege: Taking it over from pocketpc.ch to the Devs huh? Good idea Always nice to meet the same people in different forums
I am just trying to live with it until a solution is found
Click to expand...
Click to collapse
i don't know if it works for everyone in combination with a different rom, but maybe i would give it a try. the main reason why i have posted here (and on other forums) is the fact, that it is possible to fix the crackling since i thought long time that it is a hardware issue (posted on different forums too )
But it DID in combination with the RTT ROM. Dont have any clue why but there are some users in a german forum reporting the same...
Click to expand...
Click to collapse
nice to hear that it is fixed for you too! i thought it only worked for me until now.
I've tried two separate ROM now with the 2.08 radio and the problem is still there. Guess we'll just have to wait for a radio optimised for the UK/Europe...

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).
Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.
What carrier are you on?
this happens to me too.its so annoying. im on att
Can't find the thread but it was pretty long.
nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.
This sounds like an att problem not a nrsux one problem
I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.
I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One
Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.
I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.
Sounds more like a network issue than a hardware issue, IMO
This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

Is it a microphone issue?

Is it possible that I have, as I saw after intensive reading of forum, microphone hardware fail? I have bought used TMOUS HD2 with stock rom 2.10.531.1 and as soon as I used it in Serbian network, microphone gets low in volume with background noise. The same is happening as I upgraded to latest stock rom 3.14.31.1. If I use bluetooth, everything is quite nice, which tells me it is not radio or network issue.
Here is a sample of my voice recorded by Voice Recorder.
Thanks for any help
Did you install Android? If you have the same problem in Android or some custom rom its probably defective.
I am thinking of doing that. Well, your oppinion is if it behave tha same, it must be hardware. Weird, no posts at all complaining mic!
Thanks anyway, keep you posted.
Happy New Year to all
After installing Android, mike becomes slightly better, but not OK. Could it be some driver issue? As soon as I get back to WM6, it got worse!

What is wrong with that device?

Hi everybody..
As it is a general problem i decided to write my complaint in here, All of the operating systems have the same problem.
Lets start from the beginning.
I'm a 2 year (almost) HD2 owner.
I've used my HD2 WM 6.5, and after a long long time just tried my first android release. Core droid, and then cyanogen 7.
I never had problems while listenning music in my device.
But always had complaints about my battery life. It is consumed at the end of the day at minimal usage.
I did flash 2.14.50 to my device which had 2.15.50, from my latest original rom (3.14), just to try my battery consumption. I saw no diffrence and then back to 2.15.50.. in the tri colour screen.
And then I decided to try WP7!
Everything was fine till i realised that i cannot listen music.
Application stops and pauses by itsself. means that music interrupts anytime, anywhere no matter if i press buttons or not. Its so annoying!
Some people on the forum told me that this using speakers instead of headphone might be the origin of the problem. But the problem exists with my newly bought headphones. So thats not it!
I dont know what to do with my phone right now.
When i play a song using androids stock music application, songbird starts by itsself and ruins my whole joy!! overlays my songs, something stops my songs triggering something in the background. Intresting things going on at the background.
I need to find an explanation for this.
Explanation and a solution. Because i dont want to carry my old ipod anymore
Any help would be really appreciated.
Here is a post that i sent yesterday about this problem yesterday in cyanogen topic.
http://forum.xda-developers.com/showpost.php?p=16840840&postcount=16325
Wireless - wifi problem should be, a "radio unit" problem i think.
The whole thing started with my radio unit upgrade
regards
Sabi RAZON
Okay, After reading through your thread. Did you upgrade your radio unit or just update the radio software? Because if those issues were coming after a hardware upgrade then it is probably the cause. If not, try radio 2.12 .
As for the birds song and noise in Android in the background, a logcat would be helpful if it's not hardware related . (adb logcat)

Categories

Resources