Anyone familiar with an error trying to connect to Kies that says "cannot start the service on the device, please disconnect then reconnect"?
The tab doesnt go into "Kies mode".
Possibly something to do with the kernal?
uncheck USB debugging!
rogconnect said:
uncheck USB debugging!
Click to expand...
Click to collapse
This is probably it right here ^ but also, K Rich, let us know what ROM and Kernel you're using. Thanks!
well, its not USB debugging. possibly starburst rom or pershoot kernal as the issue?
I had same problem.
The quick solution is factory reset.
Or you have to find a file with strange(illegal) name.
I suppose kies scan the files on tab during connection and because the illegal name found the connection process fail.
Happens everytime
It happens to me everytime. Easy way to check if Kies is broken is to try and enable it in settings "Wireless and networking". If you select Kies via Wifi and a dialog does not pop up then the Kies service is broken. Only way to fix it then for me is a factory reset which is a pain since I have to reinstall everything then.
Does anybody know of an easier fix. I am on a p7500 32Gb 3G and Wi-fi. Also as a side note: this kernel also does not seem to work with Plex streaming. No fix unless I root I think. This is the south african vodacom/fone galaxy 10.1
Regards
That same error message just started happening to me too. My SGS i9000m used to connect to Kies fine, but I just accepted a new Kies update and let it install, and now in Kies ver 2.0.2.11071_128 it gives me that error message.
Same thing just happened to my girlfriend, who has the identical phone to me. Once she accepted the recent Kies update, it doesn't see her phone.
But, Windows 7 (64-bit, for both of us) does see the phone.
And, the Kies Air app does work for me!
My phone is "lightly rooted" with Super One Click root. (As in, I haven't used Odin to put new ROM's on it, and I haven't messed with the phone much.)
Is there a way for me to get Android 2.3 onto it, through Kies or Kies Air?
Thanks guys. Sorry, I'm a noob.
hope it can help
I had the same problem with galaxy 2 and tab 8.9 (gt-p7300)
With galaxy 2 solved by shut down the phone (press power for 10 sec) with kies on and usb connected to comp.
With tab 8.9 the only way that worked for me is a factory reset, the same method of galaxy 2 was not working.
I hope it can help
reboot+usb connected -> fixed Kies
pippone121263 said:
I had the same problem with galaxy 2 and tab 8.9 (gt-p7300)
With galaxy 2 solved by shut down the phone (press power for 10 sec) with kies on and usb connected to comp.
With tab 8.9 the only way that worked for me is a factory reset, the same method of galaxy 2 was not working.
I hope it can help
Click to expand...
Click to collapse
Thanks dude, the reboot of my galaxy s2 with usb connected made Kies detect my phone again.
I owe you a beer, maybe two.
Cheers,
Stefan.
I noticed that disabling pattern protection, allows Kies to recognize the tablet.
EDIT: not always, sorry
Even though this is an old thread, I would like to confirm that rebooting SGS 2 with USB connected, caused Kies to recognize my phone. Another method that works with limited success is changing the USB port on the PC to which the phone is connected.
Thanks.
Related
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode. Connect your phone to the PC. Wait until MTP App show "Connected". Go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again, wait the MTP App on the phone to show you the message "Connected" and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I tried this both on x86 and x64 Windows 7 and it works for me.
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
i cant wait to get home and try this... another 10h to go
but if this helps ur a geniues
celeronix said:
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode , go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
Click to expand...
Click to collapse
Will put this in the FAQ if we have some confirmations for its effectiveness
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
hondaguy said:
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
Click to expand...
Click to collapse
If you still have this problem, please try my method and tell me if it works
I had issues and I also tried this method. But it didn't help
Last thing I tried was to format the internal SD. That did the trick for me....
The biggest problem with getting the phone to connect to Kies is two fold:
1) MTP application will ONLY launch from the home screen (touchwiz screen). NOT from any app. drawer / launcher screen
2) If USB mode on the phone is set to Ask on Connection, MTP won't launch due to the USB app. being open (see 1) above)
If you set USB to Kies mode and then ensure you are on the home screen of the phone with nothing else running, Kies WILL connect
Also remember the 16+ size extension bug.
So a full wipe on ur I internal sd card is a good solution just make sure u back it up tour hdd
I also did a "Driver recovery" from Kies and it worked after that. Although MTP driver failed to install for me in this case.
Make sure to update to the latest version of Kies ( Now 1.5.1.0074.45 ) as this version seems far more reliable when connecting the phone
I recently discovered that the culprit of Kies continuously trying to connect to phone was caused by wrong MTP driver selected.
Under WinXP
After phone connected in Kies Mode..Go to Device Manager/Portable device..
If you see a device labeled as "MTP xxx or Portable device.." ,wrong MTP driver or older driver has been used..For my case, a Microsoft 2004 MTP driver was selected.
To fix it.
1) Do a manual driver update..for my case ,i let the driver wizard to search automatically..this round, another newer Microsoft driver was found..in fact 2 of them.. after installing the drivers(Microsoft 2006 MTP driver,2 are listed..). .Now Device Manager/Portable device listed "GT-i9000" ,Kies immediately found my phone.
Driver name that worked are "wpdusb.sys" and "wudfrd.sys" found under \windows\System32\drivers\..
celeronix said:
If you still have this problem, please try my method and tell me if it works
Click to expand...
Click to collapse
You must not understand English. The entire reason I posted a comment was to share how I overcame this issue, so that would mean I no longer have this issue
Probable Fix for Kies
Friends,
I have also faced the same problem (while connecting my SGS via Kies MTP was crashing). It used to work earlier so I started to remove Applications and data in the reverse order of Installation. After I removed "Dolphin Browser HD" and all saved bookmarks it started working.
This may be a probable solution if you also have Installed Dolphin Browser.
~Gaurav
India.
2 different issues.
MTP crashing on phone is independent from Kies on PC cant detect phone.
i couldnt use kies either but i wasnt worried as i hardly have free time now..
this was a simple fix and now it workes perfectly for me.
sorry about the late replay.
thanks
I'm glad that it works for you
try this
try #9 on
http://forum.xda-developers.com/showthread.php?p=8046872#post8046872
You might be interested in my little APK (SGS Toolbox). I first created it to have it read the product code from the nv_data file to allow you to check whether it has been modified after a firmware update. But now I added some extra options, of which one is the option to check whether there are new firmware updates available in KIES by issuing the same request KIES does when checking for new firmware. This way you don't have to connect your phone to your computer all the time to check for new updates in KIES. Note: It sends JM1 as the current firmware version to find the latest. I might send the actual phone's firmware version once I figured out how to find it. See: http://forum.xda-developers.com/showthread.php?t=778244
Thanks, I'll give it a try
Deleted. Wrong thread.
Hi everyone!
I've got an Apollo (GT-i5801), and after a successful root using z4root, i can't use my phone with Kies. It worked great before root.
When i connect it to the pc, the phone is recognized as an SD card( fine!) but with Kies, the "Connecting" option stays there forever...
Any help?
Thx
Try it without sd card. you can't access your files with kies now but you can upgrade when it's time.
Humpie said:
Try it without sd card. you can't access your files with kies now but you can upgrade when it's time.
Click to expand...
Click to collapse
It's the same... no connection.
Should i unroot it, to update with Froyo, using Kies?
I think you should try
Froyo?
?
i had same problem with kies few days ago after installing froyo on my galaxy 3... problem solved with "reinstall driver" option in kies...
martin.jeremic said:
i had same problem with kies few days ago after installing froyo on my galaxy 3... problem solved with "reinstall driver" option in kies...
Click to expand...
Click to collapse
Didn't work for me.
mine doesnt work too after flashing 2.2 froyo... tried to reinstall driver doesnt work too
not that i care for kies anyway
AnyDroid said:
Didn't work for me.
Click to expand...
Click to collapse
infestedd said:
mine doesnt work too after flashing 2.2 froyo... tried to reinstall driver doesnt work too
not that i care for kies anyway
Click to expand...
Click to collapse
disconect phone from usb, select "driver recovery" option in kies and wait for it to finish... then connect phone to usb... that's how it worked for me... when i tried to reinstall drivers with connected phone, it just do nothing....
martin.jeremic said:
disconect phone from usb, select "driver recovery" option in kies and wait for it to finish... then connect phone to usb... that's how it worked for me... when i tried to reinstall drivers with connected phone, it just do nothing....
Click to expand...
Click to collapse
I've tried that way, didn't worked
i dont know if was martin tip, or an update on kies
what worked for me :
try to disconect the phone, reinstall drivers (do that after kies update, if you need to)
dont set the phone to ask on connection what to use (mass storage, kies, internet) but set it to connect directly on kies
start kies, and plug the phone
worked for me
Did you verified that USB Debugging was unchecked ? because when it's checked there is no connection possible using USB port neitherfor OS or KIES?
I am also facing the same problem with my I5801. Initially I rooted with z4root 1.1. version later I felt its because of the old version. Later I installed latest Z4root 1.3 version and re-rooted it but no use. My phone is not at all getting recognised (though I get a sound from my phone after connecting to pc but there is no option to choose KIES or Mass storage etc. It simply getting charged)
The KIES didn't recognise my phone even after connecting it to PC.
Later I tried
http://www.careace.net/2010/08/25/how-to-fix-samsung-kies-connection-problem/comment-page-5/
Though not of much use nothing happened.
Even I tried (Dial part in the below link)
http://forum.xda-developers.com/showpost.php?p=8667486&postcount=524
Fortunately this time my KIES recognises some unknown phone is connected but it mounts my phone in Memory card mode. Though I couldn't do much in this mode, this might help some of you to understand the problem deep enough to solve the issue. Thanks.
P.S. Though connecting to KIES is not of much use as we can back up data with some other apps but the major concern here is if in case (no hopes though) Samsung releases official firmware then we should have to use KIES to upgrade our OS version, then we will be in trouble.
After rooting with FuguRoot, Kies can't find my phone either. This seems to be a known issue but nikademus hasn't replied in his thread for some time now. Does anyone know why this happen and how to fix it? It seems a bit strange seeing how everything but the added su and busybox is stock..
Maybe some cache issue?
I can verify on that. After rooting my phone to make a backup with Titanium backup before upgrading with Kies, just to be on the safe side Kies doesnt work anymore with my galaxy3.
I tried unrooting the phone, but it did not help.
Strange thing is, that the usual information on the phone screen, saying that it is now connecting to the Kies did not show up. I did som trick like writing *#723572# (not pretty sure anymore what it realy was) and then setting it to modem and back to pda mode. Now I see the information saying on the mobile screen that it is trying to connect to samsung kies, but it still does not work.
I tried it on a virgin computer running xp sp3. I installed the newest Kies, than connected the phone, but now it says, that the connected phone is not in Kies (or Pc connect) mode, and I should change it to that. However the galaxy 3 screen says that it is definitely in Kies usb mode.
I will try later a factory reset and then an update through Kies to the latest fw. And after that a restore with Titanium backup.
sikolymester said:
I can verify on that. After rooting my phone to make a backup with Titanium backup before upgrading with Kies, just to be on the safe side Kies doesnt work anymore with my galaxy3.
I tried unrooting the phone, but it did not help.
Strange thing is, that the usual information on the phone screen, saying that it is now connecting to the Kies did not show up. I did som trick like writing *#723572# (not pretty sure anymore what it realy was) and then setting it to modem and back to pda mode. Now I see the information saying on the mobile screen that it is trying to connect to samsung kies, but it still does not work.
I tried it on a virgin computer running xp sp3. I installed the newest Kies, than connected the phone, but now it says, that the connected phone is not in Kies (or Pc connect) mode, and I should change it to that. However the galaxy 3 screen says that it is definitely in Kies usb mode.
I will try later a factory reset and then an update through Kies to the latest fw. And after that a restore with Titanium backup.
Click to expand...
Click to collapse
Try unmounting your MicroSD card (Settings -> SD Card and Phone Storage -> Unmount SD Card) and then connect it to PC.
If you're on windows 7==> Kies, preference==> check: compatible with windows xp (service pack 3)
Do any members have an idea why Keis does not see my Galaxy S2. Its on O2 and I have re downloaded Keis and PC Suite twice now but all it shows is two small external storages under the phone icon .....this being on the top right hand side of screen.
Also just to confirm should the usb bugging box be ticked when connecting to Keis ?
Any help would be most welcome re the very familiar problem.
Thanks
Steve
Usb debugging has to be unticked.
KIES not PC suite clean PC Suite from machine ..
Turn off Kies turn off debugging on phone
Open settings go to Wireless and Networking USB Connect storage to PC
Connect Samsung USB cable and let Windows find phones drivers .
Unplug start Kies when loaded connect phone cable .
jje
Thanks...
..for the quick replies and tips, however on the last part when I open Keis and plug phone back in it shows connecting but just remains there ....been about 4-5 minutes so far. Any idea how long or should i try something else ?
Thanks
Sorted..
thanks again, now up and running on Keis. Just need to make a decision if to root or not as I would like to have KE7 running and its not on Keis yet !!
Steve
If you're on anything lower than KE7, when you start KIES it should offer the upgrade for you automatically.
I was on VillainRom 1.2 but had to revert back to stock KE2 last night due to boot loop. As soon as I connected to KIES it said that a KE7 firmware was available.
KE7...
Afraid being on O2 does not give me the option to upgrade to KE7 yet. Wondering if de-branding would then allow this, hence my question about rooting. I have Odin loaded and ready but still worrying about doing this !
Steve
If you're on anything lower than KE7, when you start KIES it should offer the upgrade for you automatically.
WRONG no O2 update to KE7 yet .
Why upgrade i would wait a week or so as rumour is the next update due soon is 2.3.4 if thats true then O2 may not proceed with KE7 .
Choice is XDA route stock Samsung firmware via Odin or official Kies path your choice .
jje
Will do
Thanks jja
Thanks again for your help with this, now have Keis working with usb as well as Keis air working correctly.
Thinking of quitting will I am ahead and wait for the next update !
Cheers
Steve
Hi all, I have been trying to connect my tab to my computer for the past two days. My tab is galaxy tab 10.1 P7500 unrooted with official ICS. I want to root my tab and thats when i connected it to my pc but i had very bad time doing it. I tried reinstalling kies and all the samsung drivers but still the same it wont connect and i even tried factory reset to my tab but still it shows device not recognised. And now i have no clue what the heck should i do to make this thing connected. im really fed up trying, because i done these steps several times..lol i tried reinstalling my drivers more than 8 times already. So if there is someone out here who can tell me how to make my tab get connected with my pc that would be great and i will be so thankful to who ever does that. please help me guys... a million thanks in advance.:good:
settings > storage and touching the 3 little squares in the top right of the screen.
eantonykurien said:
Hi all, I have been trying to connect my tab to my computer for the past two days. My tab is galaxy tab 10.1 P7500 unrooted with official ICS. I want to root my tab and thats when i connected it to my pc but i had very bad time doing it. I tried reinstalling kies and all the samsung drivers but still the same it wont connect and i even tried factory reset to my tab but still it shows device not recognised. And now i have no clue what the heck should i do to make this thing connected. im really fed up trying, because i done these steps several times..lol i tried reinstalling my drivers more than 8 times already. So if there is someone out here who can tell me how to make my tab get connected with my pc that would be great and i will be so thankful to who ever does that. please help me guys... a million thanks in advance.:good:
Click to expand...
Click to collapse
settings > storage and touching the 3 little squares in the top right of the screen. check that MTP is turned on
Hello everyone,
I registered and post this thread because i give up with problem i get after upgrade my galaxy s4 i9505 to jelly bean 4.3. Pc dont recognizing phone, usb cable is good because when i connecting the charging icon appears. I checked in other pc (in both there is windows 7), I download the last version of usb drivers from official site, i download the last version of Kies3 and it still no connecting. Before upgrade i havent this issue, i also checked other usb cable (both cables are original). I searching for hour any solution, activate developer options and check "usb debugging", also i wrote *#0808# and check mtp (i also tried other options, no result) or I tried launch vol down + power + home, also dont help. So i give up and now i`m hope some hi-tech wizard will tell where i making mistake...
After hours spending on wasting time with this usb connect i started to think about change soft, but here appears another issue... I havent root, and superuser. That is not a finish of trouble! I noticed that i have recovery 3e with some kind of error "e: signature verification failure" when i trying to flash any other soft or custom recovery! I searching for some tips on web, but in all options i allways impended whatever i try: when i try use Rom Manager there is error i havent su, when i try activate SuperSu there is error i havent root, when i try install CWM by MobileOdin there is error i am not su... when i try other aps like Framaroot there is error #5, also in Rom Manager i have info that my Rom doesnt support OTA, when i try change recovery file in System/bin folder by RootExplorer there is again error "u havent root"! I'll go crazy by this trap!
Anyone have any ideas? Please help me :crying:
PS. English is not my strong side. Sorry.
So... can sombody help me or this issue is too much advanced for this forum?
Again please help me.
Dude-K said:
Again please help me.
Click to expand...
Click to collapse
Can you please try to install this driver to your Pc http://uploaded.net/file/xdloq4jw , connect the cables on both side's Pc/Phone , on the screen to your phone there should be a notification(Connected as a media Device,Swipe it down and click that option, There should be MTP and Camera) Try to tick the camera first and let the driver install it and then tick MTP and let it install the driver for that as well , and Make sure to activate USB debugging. let me know. Have anice day.
I lost hope someone will respond ^^ thanks Repulsa for sugestion! But this issue is harder then i thought, I have this drivers already i download drivers from your link in spite of all. After download I re-install it, "installation succesfull finished", after that I connect the galaxy s4 with pc by original cable (the charging icon appears but nothing more ). On screenn nothing happens, nothing appears, there is no this notification that u write (only charging in right, top corner).
I checked three times usb debugging, its active. Help me please
Dude-K said:
I lost hope someone will respond ^^ thanks Repulsa for sugestion! But this issue is harder then i thought, I have this drivers already i download drivers from your link in spite of all. After download I re-install it, "installation succesfull finished", after that I connect the galaxy s4 with pc by original cable (the charging icon appears but nothing more ). On screenn nothing happens, nothing appears, there is no this notification that u write (only charging in right, top corner).
I checked three times usb debugging, its active. Help me please
Click to expand...
Click to collapse
Hi there mate , Try plugging it in to another usb port that comes off a motherboard. Don't use the front ports or usb hub. or either download kies 3 from here http://downloadcenter.samsung.com/content/SW/201312/20131204181418883/Kies3Setup.exeto see if its gonna work or not.have a nice day.
Dude-K said:
Hello everyone,
I registered and post this thread because i give up with problem i get after upgrade my galaxy s4 i9505 to jelly bean 4.3. Pc dont recognizing phone, usb cable is good because when i connecting the charging icon appears. I checked in other pc (in both there is windows 7), I download the last version of usb drivers from official site, i download the last version of Kies3 and it still no connecting. Before upgrade i havent this issue, i also checked other usb cable (both cables are original). I searching for hour any solution, activate developer options and check "usb debugging", also i wrote *#0808# and check mtp (i also tried other options, no result) or I tried launch vol down + power + home, also dont help. So i give up and now i`m hope some hi-tech wizard will tell where i making mistake...
After hours spending on wasting time with this usb connect i started to think about change soft, but here appears another issue... I havent root, and superuser. That is not a finish of trouble! I noticed that i have recovery 3e with some kind of error "e: signature verification failure" when i trying to flash any other soft or custom recovery! I searching for some tips on web, but in all options i allways impended whatever i try: when i try use Rom Manager there is error i havent su, when i try activate SuperSu there is error i havent root, when i try install CWM by MobileOdin there is error i am not su... when i try other aps like Framaroot there is error #5, also in Rom Manager i have info that my Rom doesnt support OTA, when i try change recovery file in System/bin folder by RootExplorer there is again error "u havent root"! I'll go crazy by this trap!
Anyone have any ideas? Please help me :crying:
PS. English is not my strong side. Sorry.
Click to expand...
Click to collapse
4.3 pc Drivers are different from 4.2.2. Install kies 3.
Enviado desde mi GT-P7510 usando Tapatalk 2
Dude-K said:
Anyone have any ideas? Please help me :crying:
PS. English is not my strong side. Sorry.
Click to expand...
Click to collapse
I see the problems are in Windows 7. The USB Conector seems ok. Untick "usb debugging" in ur phone and take a look this page. If dont appears nothing in the device manager, tell me it and i will give ya other solution
EDIT: Other option is:
- Uninstall completely Kies and Kies 3
- Reboot ur pc
- Download the latest version of Kies 3 (drivers are included, only tc what u select in the installation -> dont untick them)
- Conect ur phone to the pc with the USB conector and wait coz the drivers have to be installed. Till Windows dont finish of install them u dont need touch nothing. Good luck
I'm suprised that three peoples trying to help me, thats charming, thank you.
But...
Repulsa I've done what u wrote, I tried plugging s4 to another usb port, one port usb 2.0 and another usb 3.0, always was the same situation, the charging start coming but nothing more, there is no notification on phone screeon or on the pc. Also I tried do this in second pc, in 3 usb ports, but always was the same. After that I tried that what Repulsa and jaswinsky says, i re-install kies. First I uninstall in both pc kies, and i install the kies 3, I reboot my pc and I reboot my s4. Nothing new happens, only charging. Here i want to turn your attention that, I checked in both pc's my younger brothers Galaxy s2, and it havent any problems with connecting! If I plugging Galaxy s2 in this usb ports in both pc, windows 7 havent any problem to recognize phone! Kies and "My Computer" shows the device memory and its working. When I after that disconect s2 and plug in my s4 the same situation happens. Only charging icon, and nothing appears about connection.
After that i tried that what Joku1981 wrote, I untisck "usb debugging" in developer options and i checked the device manager, but there doesnt appears anything. There is not "other device" warning or anything like that. Charging icon appears but pc dont recognizing s4. I would also like to point out that, yesterday I've done with younger brother the format on one of this pc's with hope that will helps but, we format pc, reinstall windows7, reinstall all drivers, and the situation is still the same.
Please help me!
PS. I'm starting think about that the official OTA update do 4.4 will solve the issue..