Hi everyone!
I've got an Apollo (GT-i5801), and after a successful root using z4root, i can't use my phone with Kies. It worked great before root.
When i connect it to the pc, the phone is recognized as an SD card( fine!) but with Kies, the "Connecting" option stays there forever...
Any help?
Thx
Try it without sd card. you can't access your files with kies now but you can upgrade when it's time.
Humpie said:
Try it without sd card. you can't access your files with kies now but you can upgrade when it's time.
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Click to collapse
It's the same... no connection.
Should i unroot it, to update with Froyo, using Kies?
I think you should try
Froyo?
?
i had same problem with kies few days ago after installing froyo on my galaxy 3... problem solved with "reinstall driver" option in kies...
martin.jeremic said:
i had same problem with kies few days ago after installing froyo on my galaxy 3... problem solved with "reinstall driver" option in kies...
Click to expand...
Click to collapse
Didn't work for me.
mine doesnt work too after flashing 2.2 froyo... tried to reinstall driver doesnt work too
not that i care for kies anyway
AnyDroid said:
Didn't work for me.
Click to expand...
Click to collapse
infestedd said:
mine doesnt work too after flashing 2.2 froyo... tried to reinstall driver doesnt work too
not that i care for kies anyway
Click to expand...
Click to collapse
disconect phone from usb, select "driver recovery" option in kies and wait for it to finish... then connect phone to usb... that's how it worked for me... when i tried to reinstall drivers with connected phone, it just do nothing....
martin.jeremic said:
disconect phone from usb, select "driver recovery" option in kies and wait for it to finish... then connect phone to usb... that's how it worked for me... when i tried to reinstall drivers with connected phone, it just do nothing....
Click to expand...
Click to collapse
I've tried that way, didn't worked
i dont know if was martin tip, or an update on kies
what worked for me :
try to disconect the phone, reinstall drivers (do that after kies update, if you need to)
dont set the phone to ask on connection what to use (mass storage, kies, internet) but set it to connect directly on kies
start kies, and plug the phone
worked for me
Did you verified that USB Debugging was unchecked ? because when it's checked there is no connection possible using USB port neitherfor OS or KIES?
I am also facing the same problem with my I5801. Initially I rooted with z4root 1.1. version later I felt its because of the old version. Later I installed latest Z4root 1.3 version and re-rooted it but no use. My phone is not at all getting recognised (though I get a sound from my phone after connecting to pc but there is no option to choose KIES or Mass storage etc. It simply getting charged)
The KIES didn't recognise my phone even after connecting it to PC.
Later I tried
http://www.careace.net/2010/08/25/how-to-fix-samsung-kies-connection-problem/comment-page-5/
Though not of much use nothing happened.
Even I tried (Dial part in the below link)
http://forum.xda-developers.com/showpost.php?p=8667486&postcount=524
Fortunately this time my KIES recognises some unknown phone is connected but it mounts my phone in Memory card mode. Though I couldn't do much in this mode, this might help some of you to understand the problem deep enough to solve the issue. Thanks.
P.S. Though connecting to KIES is not of much use as we can back up data with some other apps but the major concern here is if in case (no hopes though) Samsung releases official firmware then we should have to use KIES to upgrade our OS version, then we will be in trouble.
After rooting with FuguRoot, Kies can't find my phone either. This seems to be a known issue but nikademus hasn't replied in his thread for some time now. Does anyone know why this happen and how to fix it? It seems a bit strange seeing how everything but the added su and busybox is stock..
Maybe some cache issue?
I can verify on that. After rooting my phone to make a backup with Titanium backup before upgrading with Kies, just to be on the safe side Kies doesnt work anymore with my galaxy3.
I tried unrooting the phone, but it did not help.
Strange thing is, that the usual information on the phone screen, saying that it is now connecting to the Kies did not show up. I did som trick like writing *#723572# (not pretty sure anymore what it realy was) and then setting it to modem and back to pda mode. Now I see the information saying on the mobile screen that it is trying to connect to samsung kies, but it still does not work.
I tried it on a virgin computer running xp sp3. I installed the newest Kies, than connected the phone, but now it says, that the connected phone is not in Kies (or Pc connect) mode, and I should change it to that. However the galaxy 3 screen says that it is definitely in Kies usb mode.
I will try later a factory reset and then an update through Kies to the latest fw. And after that a restore with Titanium backup.
sikolymester said:
I can verify on that. After rooting my phone to make a backup with Titanium backup before upgrading with Kies, just to be on the safe side Kies doesnt work anymore with my galaxy3.
I tried unrooting the phone, but it did not help.
Strange thing is, that the usual information on the phone screen, saying that it is now connecting to the Kies did not show up. I did som trick like writing *#723572# (not pretty sure anymore what it realy was) and then setting it to modem and back to pda mode. Now I see the information saying on the mobile screen that it is trying to connect to samsung kies, but it still does not work.
I tried it on a virgin computer running xp sp3. I installed the newest Kies, than connected the phone, but now it says, that the connected phone is not in Kies (or Pc connect) mode, and I should change it to that. However the galaxy 3 screen says that it is definitely in Kies usb mode.
I will try later a factory reset and then an update through Kies to the latest fw. And after that a restore with Titanium backup.
Click to expand...
Click to collapse
Try unmounting your MicroSD card (Settings -> SD Card and Phone Storage -> Unmount SD Card) and then connect it to PC.
If you're on windows 7==> Kies, preference==> check: compatible with windows xp (service pack 3)
Related
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode. Connect your phone to the PC. Wait until MTP App show "Connected". Go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again, wait the MTP App on the phone to show you the message "Connected" and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I tried this both on x86 and x64 Windows 7 and it works for me.
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
i cant wait to get home and try this... another 10h to go
but if this helps ur a geniues
celeronix said:
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode , go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
Click to expand...
Click to collapse
Will put this in the FAQ if we have some confirmations for its effectiveness
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
hondaguy said:
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
Click to expand...
Click to collapse
If you still have this problem, please try my method and tell me if it works
I had issues and I also tried this method. But it didn't help
Last thing I tried was to format the internal SD. That did the trick for me....
The biggest problem with getting the phone to connect to Kies is two fold:
1) MTP application will ONLY launch from the home screen (touchwiz screen). NOT from any app. drawer / launcher screen
2) If USB mode on the phone is set to Ask on Connection, MTP won't launch due to the USB app. being open (see 1) above)
If you set USB to Kies mode and then ensure you are on the home screen of the phone with nothing else running, Kies WILL connect
Also remember the 16+ size extension bug.
So a full wipe on ur I internal sd card is a good solution just make sure u back it up tour hdd
I also did a "Driver recovery" from Kies and it worked after that. Although MTP driver failed to install for me in this case.
Make sure to update to the latest version of Kies ( Now 1.5.1.0074.45 ) as this version seems far more reliable when connecting the phone
I recently discovered that the culprit of Kies continuously trying to connect to phone was caused by wrong MTP driver selected.
Under WinXP
After phone connected in Kies Mode..Go to Device Manager/Portable device..
If you see a device labeled as "MTP xxx or Portable device.." ,wrong MTP driver or older driver has been used..For my case, a Microsoft 2004 MTP driver was selected.
To fix it.
1) Do a manual driver update..for my case ,i let the driver wizard to search automatically..this round, another newer Microsoft driver was found..in fact 2 of them.. after installing the drivers(Microsoft 2006 MTP driver,2 are listed..). .Now Device Manager/Portable device listed "GT-i9000" ,Kies immediately found my phone.
Driver name that worked are "wpdusb.sys" and "wudfrd.sys" found under \windows\System32\drivers\..
celeronix said:
If you still have this problem, please try my method and tell me if it works
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Click to collapse
You must not understand English. The entire reason I posted a comment was to share how I overcame this issue, so that would mean I no longer have this issue
Probable Fix for Kies
Friends,
I have also faced the same problem (while connecting my SGS via Kies MTP was crashing). It used to work earlier so I started to remove Applications and data in the reverse order of Installation. After I removed "Dolphin Browser HD" and all saved bookmarks it started working.
This may be a probable solution if you also have Installed Dolphin Browser.
~Gaurav
India.
2 different issues.
MTP crashing on phone is independent from Kies on PC cant detect phone.
i couldnt use kies either but i wasnt worried as i hardly have free time now..
this was a simple fix and now it workes perfectly for me.
sorry about the late replay.
thanks
I'm glad that it works for you
try this
try #9 on
http://forum.xda-developers.com/showthread.php?p=8046872#post8046872
You might be interested in my little APK (SGS Toolbox). I first created it to have it read the product code from the nv_data file to allow you to check whether it has been modified after a firmware update. But now I added some extra options, of which one is the option to check whether there are new firmware updates available in KIES by issuing the same request KIES does when checking for new firmware. This way you don't have to connect your phone to your computer all the time to check for new updates in KIES. Note: It sends JM1 as the current firmware version to find the latest. I might send the actual phone's firmware version once I figured out how to find it. See: http://forum.xda-developers.com/showthread.php?t=778244
Thanks, I'll give it a try
Deleted. Wrong thread.
after the last few days of kies craziness with everyone flashing last update, I thought I would give it a go, having never used Kies to flash before.
Anyway I plugged in phone no firmware update, done a search, so thought i'd try older version of Kies to try the registry hack, anyway, long story short that didnt work and having uninstalled and installed kies several times my pc just stopped picking up my phone completely driver would not install.
Again tried everything deleting drivers etc uninstalling kies and starting fresh but nothing, I now have latest kies but no USB drivers are installed and have no idea what to do, my pc will not pick up phone even in mass storage mode the drivers wont install.
I have since managed to update phone to JPA using pc at work, but still need pc at home working, I have tried all installations with antivirus off incase some asks..
so anyone please..is there anyway to get everything back to the way it was with kies and USB drivers all installed and working??
System restore your pc.
did think of that...running windows 7 didnt turn on system restore....
Try this: http://forum.xda-developers.com/showthread.php?t=705898
SaneinOne said:
Try this: http://forum.xda-developers.com/showthread.php?t=705898
Click to expand...
Click to collapse
thanks for that but didnt work, I have tried the 32 and 64 bit drivers, I have a win 7 32bit and that version would start installing but fail towards end....
UNder device manager see if there are any devices that have yellow exclamatioms, right click, uninstall. Replug phone in and see if it installs.
mrfil13 said:
UNder device manager see if there are any devices that have yellow exclamatioms, right click, uninstall. Replug phone in and see if it installs.
Click to expand...
Click to collapse
Tried that as well, didnt make a difference, tried manually installing pointing it towards downloaded driver, no luck.
Anyone familiar with an error trying to connect to Kies that says "cannot start the service on the device, please disconnect then reconnect"?
The tab doesnt go into "Kies mode".
Possibly something to do with the kernal?
uncheck USB debugging!
rogconnect said:
uncheck USB debugging!
Click to expand...
Click to collapse
This is probably it right here ^ but also, K Rich, let us know what ROM and Kernel you're using. Thanks!
well, its not USB debugging. possibly starburst rom or pershoot kernal as the issue?
I had same problem.
The quick solution is factory reset.
Or you have to find a file with strange(illegal) name.
I suppose kies scan the files on tab during connection and because the illegal name found the connection process fail.
Happens everytime
It happens to me everytime. Easy way to check if Kies is broken is to try and enable it in settings "Wireless and networking". If you select Kies via Wifi and a dialog does not pop up then the Kies service is broken. Only way to fix it then for me is a factory reset which is a pain since I have to reinstall everything then.
Does anybody know of an easier fix. I am on a p7500 32Gb 3G and Wi-fi. Also as a side note: this kernel also does not seem to work with Plex streaming. No fix unless I root I think. This is the south african vodacom/fone galaxy 10.1
Regards
That same error message just started happening to me too. My SGS i9000m used to connect to Kies fine, but I just accepted a new Kies update and let it install, and now in Kies ver 2.0.2.11071_128 it gives me that error message.
Same thing just happened to my girlfriend, who has the identical phone to me. Once she accepted the recent Kies update, it doesn't see her phone.
But, Windows 7 (64-bit, for both of us) does see the phone.
And, the Kies Air app does work for me!
My phone is "lightly rooted" with Super One Click root. (As in, I haven't used Odin to put new ROM's on it, and I haven't messed with the phone much.)
Is there a way for me to get Android 2.3 onto it, through Kies or Kies Air?
Thanks guys. Sorry, I'm a noob.
hope it can help
I had the same problem with galaxy 2 and tab 8.9 (gt-p7300)
With galaxy 2 solved by shut down the phone (press power for 10 sec) with kies on and usb connected to comp.
With tab 8.9 the only way that worked for me is a factory reset, the same method of galaxy 2 was not working.
I hope it can help
reboot+usb connected -> fixed Kies
pippone121263 said:
I had the same problem with galaxy 2 and tab 8.9 (gt-p7300)
With galaxy 2 solved by shut down the phone (press power for 10 sec) with kies on and usb connected to comp.
With tab 8.9 the only way that worked for me is a factory reset, the same method of galaxy 2 was not working.
I hope it can help
Click to expand...
Click to collapse
Thanks dude, the reboot of my galaxy s2 with usb connected made Kies detect my phone again.
I owe you a beer, maybe two.
Cheers,
Stefan.
I noticed that disabling pattern protection, allows Kies to recognize the tablet.
EDIT: not always, sorry
Even though this is an old thread, I would like to confirm that rebooting SGS 2 with USB connected, caused Kies to recognize my phone. Another method that works with limited success is changing the USB port on the PC to which the phone is connected.
Thanks.
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
Sorry I dont have a better answer but try another cable if you have one. Ive seen this be the root of the issue many times.
mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html
astraopcuser said:
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html
Click to expand...
Click to collapse
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.
mcsephoenix said:
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.
Click to expand...
Click to collapse
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards
astraopcuser said:
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards
Click to expand...
Click to collapse
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.
mcsephoenix said:
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.
Click to expand...
Click to collapse
My laptop runs windows 7 64 bit too. I had no issue.
Maybe you find the solution on zedomax's site: http://androidroot.org/videos.php?cat=90&sort=most_recent&time=all_time&seo_cat_name=
regards
mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
All drivers where installed correctly ??? yesterday i got the same error and used w7 update to find the missing driver. Works fine now.
Still no luck, unfortunatly at work windows update is blocked so that is not an option here as far as the driver update.
I've tried resetting both my computer and phone. Ive tried installing the update directly from the phone but it gets stuck at 20-something% and tells me to connect to a computer and update through kies. When i try this the phone doesnt appear in Kies. Really feels like i've tried everything but nothing works :crying:
When i search through my computer parts it is listed as a samsung composite device and i can update drivers etc. Still doesnt appear in Kies nor Odin.
All help appreciated!
kvikklunsjer said:
I've tried resetting both my computer and phone. Ive tried installing the update directly from the phone but it gets stuck at 20-something% and tells me to connect to a computer and update through kies. When i try this the phone doesnt appear in Kies. Really feels like i've tried everything but nothing works :crying:
When i search through my computer parts it is listed as a samsung composite device and i can update drivers etc. Still doesnt appear in Kies nor Odin.
All help appreciated!
Click to expand...
Click to collapse
You can't do anything with Kies 3 anyway. You must use ODIN (in DOWNLOAD MODE) for flash the new firmware.
kvikklunsjer said:
I've tried resetting both my computer and phone. Ive tried installing the update directly from the phone but it gets stuck at 20-something% and tells me to connect to a computer and update through kies. When i try this the phone doesnt appear in Kies. Really feels like i've tried everything but nothing works :crying:
When i search through my computer parts it is listed as a samsung composite device and i can update drivers etc. Still doesnt appear in Kies nor Odin.
All help appreciated!
Click to expand...
Click to collapse
Did you download and install the Samsung USB drivers? Samsung USB Drivers